Brooklyn Orthodontics

Experiencia fantástica: Best experience

Experiencia positiva: The doctors are absolutely amazing so I will give four stars. However, the receptionist doesn’t answer the phone after repeated calls. Left me on hold then sent to voicemail. I’ve been waiting almost a month for my retainers to be picked up. I paid for two retainers only received one and was told by the receptionist who didn’t do her job properly “I was lucky to even pick up the first retainer “ after THEY told us it would be ready for pick up. This is ridiculous.

Experiencia negativa: The receptionist is extremely ill-mannered and incompetent.She overbooks appointments and is very disrespectful. I made the appointment for my 9 year old in June and when I went in November ,my friend arrives with her two daughters with the same appointment .She had also booked in June.The receptionist first claimed that I don’t have an appointment until I showed her a card she had written for me in June.She snatched it,ripped it up and threw it away and said the appointment is canceled. I asked her why didn’t you inform us ,we could’ve saved the trip and not take the girl out of school. She then claimed she did call. I told her she did not because I did not get any messages or missed calls.She crudely made faces and shrugged. She has always demonstrated discourteous behavior and been rudely dismissive but I had ignored her because Dr Tomer is a very good Doctor. I advise him this is not something he should overlook because this kind of unprofessionalism and incompetence will possibly lose him patients that simply don’t want to deal with her, and this kind of abrasive environment wouldn’t be something he wants associated with his practice.

Experiencia negativa: I just called a lady answered me very rudely sounded like a black lady but she was very quick to hang up the phone and say that they don't accept medicaid or fidiles dental insurance is that true or not?! Because last time I checked on there website it said it did.

Experiencia fantástica: Excellent doctor, very professional staff and almost no wait time. Highly recommend

Experiencia fantástica: Excelent

Experiencia fantástica: Very well organized and clean office. Knowledgeable and friendly staff, all modern equipment, and the doctors are great from the pediatric dentists to the orthodontists. Everything is great. You can even reach the doctor by email in case you have a question. I’m now starting orthodontic treatment there for my 3rd child!

Experiencia fantástica: Always a wonderful experience with Dr.Mo and his staff!

Experiencia fantástica: Very good people and very good Doctors

Experiencia positiva: Fue una experiencia buena, te atiende bien y también si necesitas ayuda hay gente que habla español

Experiencia fantástica: excellent service and staff

Experiencia fantástica: Dr Mo and his crew are the best , very professional and kind, I can’t believe how he fixed my daughters teeth and she had really complicated teeth and he fixed them , I can’t thank him enough and he didn’t charge me extra money

Experiencia fantástica: They’re excellent there on time they doing good job always they give me appointment

Experiencia fantástica: The staff is amazing with my son. Everyone is the office is so friendly and kind.

Experiencia fantástica: Always quick yet thorough. So happy to have found this place.

Experiencia fantástica: The entire staff is professional, kind and friendly. This office operates seamlessly…Dr. Mo and his staff are top notch.

Experiencia fantástica: very good doctor and great staff

Experiencia fantástica: I brought my daughter here for the first time and it was a wonderful experience. The dentist, x-ray technician and dental assistants were wonderful. The dentist he took the time to explain everything and showed me where work needed to be done. I would definitely recommend

Experiencia positiva: If you are coming here expect driving around for too long for a spot

Experiencia fantástica: There are very good at they job make us feel very comfortable and all the staff members are very friendly

Experiencia fantástica: Your services are second to none just as simple as that thumbs ❤️

Experiencia fantástica: Staff is very friendly and professional the facility is amazing. We went to them with our family dentist recommendation and worked out perfect. Definitely recommended.

Experiencia fantástica: Dr. Mohamed Aljanabi is the absolute best! Till this day he is the only doctor to have fought for me to get my braces covered by my insurance! I am deeply saddened that I will no longer get to visit him and his wonderful staff. Thanks to all staff especially Jackie who was there since day 1 of getting my new smile :)

Experiencia fantástica: Love the service they are very patience and caring and treat you like humans and not just a rubber band on your teeth and it might take the doctors 5 minutes away from his chart but as clients we value that it means a lot. The place is absolutely clean very well maintained and up to date technology.

Experiencia fantástica: Nice service

Experiencia fantástica: Everyone is so nice and professional.

Experiencia fantástica: Definitely 5 stars - I highly recommend Dr. Muhammed. He saved my 5 healthy teeth that another doctor was going to extract to straighten the teeth. He is a professional in his field. The staff is always very nice and helpful, and I'm happy to go there every time. If you need an excellent orthodontist in Brooklyn or Staten Island, Dr. Muhammed is the best.

Experiencia fantástica: Great dentist for kids, friendly and aesthetically pleasing!

Experiencia fantástica: Dr. Aljanbi is a very good doctor and helped my son a lot. His staff is very helpful. Totally recomend him

Experiencia fantástica: I’ve been taking my children to Brooklyn Orthodontics for 2 years and I sincerely appreciate the attention and service I receive. They are always accommodating with appointments and always pleasant when we visit. I would highly recommend.

Experiencia negativa: I wasn't happy with the miss leading information from when I first start to the time I finished. Things seem to have changed once I was finished.

Experiencia fantástica: Great staff great drs and never waited more than 5 min.

Experiencia fantástica: The best orthodontist and the best staff! They are always super friendly and helpful. There’s practically zero waiting time to be seen. Can’t possibly recommend a better place to go to.

Experiencia fantástica: First procedure at Brooklyn Ortho- was a fantastic experience all around Thank you Dr Mo and your fabulous staff

Experiencia fantástica: Friendly staff and helpful!

Experiencia fantástica: Beautiful place and people. Dr. Mohammad is amazing. Definitely check them out!!

Experiencia fantástica: I had braces done by Brooklyn Orthodontics and completed my treatment a couple of years ago in their Staten Island office. Dr. Moe is very personable and professional. I am no longer located in the state of New York, however, I recommend his practice for anyone nearby. He respected my decision to not have extractions performed on my healthy teeth, which I definitely appreciated since some orthodontists pressure a patient into doing so. Overall, I enjoyed my time there and the fact that my braces were covered by insurance. I also saw that Dr. Moe offers palate expansion treatment now for patients, and I’d like to believe that gifting him a book called JAWS during one of my last appointments influenced his perspective on malocclusion.

Experiencia fantástica: Excellent.

Experiencia fantástica: Brand new customer and I was treated very well. Very excellent service. Everyone was so nice and attentive. 100% recommend to anyone!

Experiencia fantástica: Brooklyn Orthodontist is the one of the best. The Orthodontist is very friendly the office is family and kid friendly.

Experiencia negativa: I’ve never waited so long in my life to get my teeth done if u make a appointment at 2 your getting called at 4

Experiencia fantástica: Dr Moon is very detailed and she explained every steps on what to do with my kid. Appreciate that!

Experiencia fantástica: Best doctor ever, dr. Mohamed was recommended by my dentist and the minute you walk in the office you feel very good, everybody is cheerful, helpful. The doctor took care of me and he gave me the Invisalign which it made a great difference to my teeth. Thanks so much for all your help.

Experiencia fantástica: Always top-notch. Jackie is the best and Dr Mo too

Experiencia fantástica: Everyone in the office is very nice. They are on time with their appointments and they take the time to listen to your concerns and explain everything . Never feel rushed . Definitely recommend them !

Experiencia fantástica: Very professional, clean environment and the staff and everyone is pleasant and very helpful. Jackie is awesome

Experiencia fantástica: I had an excellent experience with Brooklyn Orthodontics stuff. Their detailed explanations, exceptional service and friendly stuff truly stood out. I highly recommend their expertise to anyone in need of top-notch orthodontic care..

Experiencia fantástica: Always great service and caring personnel

Experiencia fantástica: Dr Mo and his staff are wonderful!! So happy that my both daughters are in the good hands

Experiencia fantástica: Definitely worth 5 stars! Staff were very friendly and professional. The team effort was very obvious (great job everyone). The environment had new equipment and was clean. The communication was very clear in what needed to be done and how to work the payments out. Dr. Mo was super friendly and personable; I liked that. It felt like a family friend and I knew my girls were in good hands. He explained everything to me as he evaluated both of my daughters for braces. We joked and conversed during the evaluation and that was nice! I also appreciated the decor of the office. They had really cool light fixtures and the place was decorated nicely for the Halloween holiday. I am happy that I came to this place. I'm happy that they are providing my daughters braces. Yes, I would definitely refer people to this business!

Experiencia fantástica: I'm very happy with the quality of care at Brooklyn orthodontics in SI. The staff has always been very friendly and helpful, the atmosphere and cleanliness is Top Tier!!!!! I could not recommend enough!!!!!

Experiencia fantástica: 1st time at the Staten Island location and wow, what a nice facility. It was so nice to see Dr. Mo here. The rooms are private, well lit and modern. It’s was a good visit as usual. Thank you!

Experiencia fantástica: Very nice place amazing work and extremely nice, comfortable.I really recommend this place

Experiencia fantástica: Friendly and welcoming office staff! Place is clean and pleasant. Doctor is amazing and very knowledgeable. I definitely found a good place for my son.

Experiencia fantástica: They are like family,very kind and away friendly.

Experiencia fantástica: The service is nice, everyone is every friendly except the reception a little rule but you can speak with the dentist or office manager they fix the problem in a second. Again I love this place. Very clean.

Experiencia positiva: I sent my 9 year old kid today here and from the doctor to the doctor helpers everyone was soo nice ,i wish that all the doctors are as good as this orthodentist that we went to today dr Muhammad i recommended this place to everyone. The reason i gave 3 stars is because the waiting time is way too much ,they wanna squeeze as many patients as possible, and the rest of the people keep on waiting.

Experiencia fantástica: This place is nice and clean. The staff are very respectful and very helpful.

Experiencia fantástica: This facility is clean and modern very fancy for a dental office. From the women attending to you before finally seeing doctor is friendly and professional. Everyone explains what they are doing medically and the reason; for example taking a certain type of X-ray.why they take it annd what results they looking for.They give detailed instructions and information. The cherry on top was the one on one with Dr. Mohamed AlJanabi. He has to be the most relatable doctor with a very humane and respectful bubbly attitude. He takes seriously your issues and gives honest and expert feedback. Not to mention he relates extremely well with the kids.

Experiencia fantástica: My children and I LOVE this place. Excellent customer service!!! 5++

Experiencia fantástica: Love Dr. Mo and his entire staff. Office is absolutely beautiful. They work around your schedule as best as possible and are efficient with their scheduling. We're not ready for braces just yet! But we'll be back in a year!

Experiencia fantástica: First I appreciate everyone because All the staff are awesome The doctor a good person really I love this office

Experiencia fantástica: Amazing staff, I recommend this place.

Experiencia fantástica: The Orthodontist and his staff team are Amazing! Patience, kindness,a caring team! The office is Gorgeous so welcoming! This is probably one of the greatest doctor offices ive ever been to..I highly recommend this office Brooklyn Orthodontist

Experiencia fantástica: Took my toddlers here for the first time today and we are highly satisfied with the staff members, assistants, and the dentist. Everyone is so welcoming, kind, and professional. I’d definitely recommend this place.

Experiencia fantástica: Always great service at this office. Everyone is so nice and friendly and definitely makes you feel comfortable

Experiencia fantástica: They are very professional, nice, sweet, funny. The office is very clean

Experiencia fantástica: Best doctor and best staff thank uI Dr Aljanabi

Experiencia positiva: Love the service

Experiencia fantástica: Amazing staff !!

Experiencia negativa: The doctors are great but every time I schedule an appointment with the orthodontist, it's months later. They said to check in every 4-6 weeks but my last appointment was April?? My last few appointments had to be rescheduled because the office is closed often.. It feels like they're doing this on purpose

Experiencia fantástica: I’m not one to leave reviews but this office is truly full of such kind and accommodating people and it is so appreciated!

Experiencia fantástica: Courteous service , Great Orthadentics and staff. Thank you!

Experiencia negativa: Why one star? Because when my last visit to this place the ask me $75 for covid time appointment missed on march 2020 unbelievable and also i never know about this if the charge amount fir that in this office even no sign for this anyway i think we should find some new and good place

Experiencia fantástica: Amazing dentist/assistant. Explained thoroughly. My daughter was comfortable the entire time. Pleasant staff. Would recommend to anyone

Experiencia fantástica: Great staff and wonderful Orthodontists.

Experiencia fantástica: Great staff who provide great service. I recommend over Diamond Braces.

Experiencia fantástica: staff is great, caring, and take their time, no long wait

Experiencia fantástica: Better than the dentist from the hospital at sea view I tell you that much!!!!!

Experiencia fantástica: Dr. Al Janabi and his Staff are personal, professional and exhibit excellent customer service. Breathe of fresh air. Beautiful Dental Office.

Experiencia negativa: Rude front staff. Dr and others are great.

Experiencia fantástica: Friendly people and good service hopefully I could get my braces

Experiencia fantástica: Excelente atención full profesionales

Experiencia fantástica: I am completely satisfied with my teeth progress and results that I received with Doctors! Next month is my brace off celebration and I can not wait to see my straight teeth. Thank you for personal attention every visit to the staff and Doctors in Brooklyn Orthodontics ❤

Experiencia fantástica: I love how friendly the staff is and how clean this place is,but there is just one person whom my child will not want them to adjust their braces again because he was too rough n placed my child in super pain.

Experiencia fantástica: I highly recommend this office! The doctors and staff here are friendly and professional.

Experiencia fantástica: Good

Experiencia fantástica: Excellent patient customer service everyone was nice polite doctor was very thorough and introduces him self so professional. staff is excellent. manager coordinator was sweet and very professional and thorough as well.

Experiencia fantástica: Dr. Mo and his staff are top tier. They are always patient, kind and welcoming. Dr. Mo is always patient and clear in his explanation and expectations.

Experiencia fantástica: Excellent place, very clean and helpful. Nicole is the best !!!

Experiencia fantástica: I love how I’m always in&out of the office when I take my son for his appointment. Fast and friendly service.

Experiencia fantástica: The best dentist for kids and orthodontist ever ,,,

Experiencia fantástica: Dr. Moe is an amazing Orthodontist. Very attentive, patient and kind. My 12 year is extremely whinny and cries often. Today before he started her braces she was already a mess. Him and his nurse (Jackie who’s my fav) got the job done and she left with minimal discomfort. Great doctor great staff

Experiencia positiva: Friendly staff!

Experiencia fantástica: Thanks you so much you guys awesome

Experiencia fantástica: Special Thanks to Dr. Mohamed Al-Janabi and his wonderful team from Brooklyn Orthodontists in Staten Island!!! My son, Nigel and I were super excited for the final day of braces removal and we were absolutely thrilled with the drastic results. I was amazed with how straight his teeth and nicely aligned they are now. They gave my son an overall great and painless experience and never once rushed the process which was most important to me. You guys gave him a bright, handsome, and an extra boost of confident smile back, I deeply thank you for that!!! With all that said, Thank you, Dr. Mo for your professionalism, expertise and thoroughness. Your patient care and actively listening to the parents' concerns is one of a kind. He is highly experienced with kids, takes time to get to know his patients, openness to share his own personal stories to connect/relate with them, and the extensive support and comfort from your team and nicest staffs is remarkable. Not to mention their facility is modern, super clean, and holds the newest technology and equipment. Besides just working on my son’s teeth, I must say that I love ❤️ and appreciate the fact that Dr. Mo and our favorite hygienist, Jackie, take out time to provide some real life prep talks during their session which is helpful for most kids and especially teenagers. So getting two services in one definitely a bonus lol. Nigel will surely miss your talks. I will be highly recommending Brooklyn Orthodontists to all my family and friends/coworkers!!! Continue the awesome job, BK Ortho! Appreciative, Yin and Nigel

Experiencia fantástica: Dr. Moe and his team are so awesome. I would highly recommend this office. The entire team is friendly and caring and they are patient with my constant questions :)

Experiencia fantástica: Dr Mo and his staff are the absolute best! My daughter always feels comfortable. The office is super clean and beautiful as well.

Experiencia fantástica: Such a beautiful and clean place to be the staffs were so amazing and caring.

Experiencia fantástica: Rehan, my son goes there for his braces. Great staff and amazing, kind and professional doctor. I highly recommend this Orth, Doctor.