MidTN Dentistry
Descubra MidTN Dentistry, su socio de confianza para la atención odontológica integral en Smyrna y Franklin, Tennessee. Combinamos tecnología dental avanzada con un enfoque compasivo y centrado en el paciente para ayudarle a lograr una salud oral óptima y una sonrisa radiante y llena de confianza.
Nuestro equipo altamente capacitado de dentistas e higienistas ofrece una amplia gama de servicios, desde limpiezas preventivas y revisiones rutinarias hasta procedimientos estéticos y restauradores complejos. Ya sea que necesite una urgencia dental, implantes, ortodoncia con Invisalign® o una transformación completa de su sonrisa, diseñamos cada plan de tratamiento personalizado para adaptarse a sus necesidades y estilo de vida únicos.
En MidTN Dentistry, creemos que una sonrisa sana es la base del bienestar general. Nos dedicamos a crear un ambiente cómodo y acogedor donde se sienta relajado. Con ubicaciones convenientes en Smyrna y Franklin, horarios flexibles y la aceptación de la mayoría de los seguros médicos, hacemos que una atención dental excepcional sea accesible para todos. Únase a nuestra familia de pacientes y experimente la diferencia que ofrece una atención experta y compasiva para su sonrisa.
Horario de apertura
- Domingo: (closed)
- Lunes: 8h-17h
- Martes: 8h-17h
- Miércoles: 8h-17h
- Jueves: 8h-17h
- Viernes: 8h-13h
- Sábado: (closed)
Fotos de MidTN Dentistry
Nuestro comentario desde Best Dentists Club sobre MidTN Dentistry:
Atención Integral con un Enfoque Humano
MidTN Dentistry, con consultorios en Smyrna y Franklin (Tennessee), se presenta como un socio de confianza para la salud oral integral. La clínica combina tecnología dental avanzada con un enfoque compasivo, ofreciendo una amplia gama de servicios que incluyen limpiezas preventivas, revisiones rutinarias, tratamientos estéticos, implantes y ortodoncia con Invisalign®. El equipo se dedica a crear un ambiente cómodo y acogedor donde el paciente se sienta relajado y comprendido.
Una Filosofía Centrada en el Paciente
Un tema recurrente en las opiniones es la excelente atención clínica y el trato suave por parte del personal. Muchos pacientes, incluyendo aquellos con ansiedad dental o experiencias traumáticas previas, destacan cómo los dentistas e higienistas se toman el tiempo para explicar cada paso, respetan el ritmo del paciente y aseguran la comodidad total durante los procedimientos. Las limpiezas son descritas frecuentemente como suaves y minuciosas, evitando la sensación de prisa, lo que ha ayudado a que numerosos pacientes recuperen la confianza en sus dentistas.
Experticia y Trabajo en Equipo
La clínica cuenta con un equipo altamente experimentado y cohesionado. Profesionales como la Dra. Carrion y el Dr. Pitts son elogiados por su habilidad clínica y su amabilidad. Los pacientes suelen mencionar específicamente a higienistas y asistentes, como Makayla, Tatyana y Shawn, por su profesionalismo, calidez y capacidad para mantener a los pacientes relajados. Existe un fuerte sentido de comunidad, con reseñas que indican que el personal hace sentir a los pacientes como parte de una familia, creando un vínculo de confianza duradero.
Comodidad y Atención de Urgencias
MidTN Dentistry es valorada por su eficiencia operativa y flexibilidad. Los pacientes aprecian la facilidad para agendar citas, los tiempos de espera cortos y la capacidad de atender emergencias dentales, como piezas rotas o dolor agudo, con prontitud. Las ubicaciones son consideradas convenientes y los horarios flexibles se adaptan bien a las necesidades diarias de los pacientes. Asimismo, la clínica es accesible para la mayoría de los seguros médicos, aunque se recomienda a los pacientes verificar sus coberturas específicas para una mejor planificación financiera.
Servicios y Tratamientos
MidTN Dentistry: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Opiniones en Google
4,6 de 5 sobre 366 opiniones
Experiencia negativa: The service is great and fast and the dr she is very knowledgeable and helpful But the customer service is very bad and not helpful and when you talk to them is very rude and they charge you for service it should insurance cover and they let you pay as well
Experiencia fantástica: Overall great experience (at least as great as having your teeth cleaned can be). Check-in, procedure and check-out were quick and efficient.
Experiencia fantástica: I want to really compliment the staff on their chair side manners. They were very accommodating to an anxious patient like myself. As someone with previous dental trauma they really worked to make me feel as comfortable as possible. Shawn was very sweet to talk to and was great about taking my mind off of things. And helping me through the nervousness. The office was clean. And the staff explained everything as they did it. They respected my wishes and moved at my pace. I know I need a lot of work after avoiding dental care for a long time, but for the first time in many years I am optimistic about being able to love my smile again.
Experiencia fantástica: Brenda fell and broke off her front cap. MidTn was able to work Brenda inthe same day and repair her tooth. Great Job!
Experiencia fantástica: Almost no waiting to be taken back for cleaning. Service was done quickly and a short wait time for review by the dentist. She took time to have a short conversation with me so it didn't feel like an assembly line.
Experiencia negativa: Very Disappointing Experience — Poor Communication and Lack of Respect for Patient Privacy I had a very disappointing experience at this dental office yesterday while accompanying my mom to her appointment. As soon as we arrived, the front desk staff presented my mom with paperwork to sign for a crown that was supposedly approved by her insurance at 90% coverage. Before signing anything, we simply wanted to see the dentist and understand which tooth actually needed treatment and whether this was a new crown or a crown replacement. Instead of allowing us to speak with the dentist first, the front desk staff repeatedly pressured us, insisting that my mom’s tooth was “very bad” and that if we did not fix it that day, it could cause other problems and potentially require a root canal. This was extremely concerning because she was making medical statements and pressuring my mom to proceed with treatment even though she was not the dentist. At one point, she even asked my mom to open her mouth so she could point out which tooth needed the crown. When we asked her about it, she essentially admitted that she did not know because she was not a dentist. If she is not qualified to diagnose the problem, she should not be frightening or pressuring a patient into making a medical decision. Thankfully, once we were actually brought back, the dental assistant was wonderful. She was kind, professional, thorough, and made us feel much more comfortable. She explained that the dentist would discuss the crown with us. The dentist then examined my mom and explained that one of the teeth already has a crown, but there appears to be some discoloration underneath it that could indicate a problem. However, she could not confirm what was happening without removing the existing crown. She also explained that the tooth had already had a root canal. I asked an important question: if the tooth were to break when the existing crown was removed, what would our options be? The dentist explained that my mom could potentially need an implant or a bridge. When she noticed my mom was hesitant, she reassured her that she did not have to do anything that day and that if a problem develops in the future, we could come back for another consultation and potentially explore other options and insurance coverage. That conversation with the dentist was completely different from the pressure we experienced at the front desk. My biggest concern is that the front desk staff continued to be rude and unpleasant even after the appointment. More importantly, I do not believe medical or dental matters should be discussed loudly and openly in front of other patients in the waiting room. Patient privacy should be treated seriously. I will likely continue going to this office because the dentist and dental assistant were professional and did a good job. However, I will not discuss my mom’s medical or dental treatment with the front desk staff. I strongly believe patients should be allowed to speak with the dentist before being pressured to sign treatment paperwork or make decisions about procedures. A patient deserves to feel informed, respected, and comfortable—not pressured or frightened into treatment.
Experiencia fantástica: Dr Carrion is an excellent dentist and is always very friendly and informative while taking great care for my teeth. The hygienists do a good job making the cleanings go fast and as pleasant as possible. I always have a very positive experience with the ladies at the front desk.
Experiencia fantástica: Everyone I encountered was super nice. Makayla did a great job, thanks!
Experiencia fantástica: The dentist and hygienist were absolutely wonderful! The hygienist gave me wonderful tips for receding gums.
Experiencia fantástica: So thorough, friendly and great customer service
Experiencia fantástica: A pleasant experience. They were friendlier, more informing and not so pushy yesterday. I will keep going back.
Experiencia fantástica: Dr. Carrion and Shawn have been my dentist since 1997, and I would not go to anyone else. She has always taken great care of me, and I feel blessed to have known Her ! DR. Carrion and Shawn are the best. They have always taken very good care of me. I am so pleased with Mid Tennessee Dentistry !
Experiencia fantástica: First class employees would recommend to friends..
Experiencia negativa: If I could give zero stars, I would. My experience with this dental office has been extremely frustrating. They have been very poor at communicating about my account balance, and the amount I was originally told I would owe ended up being completely different. To make matters worse, my insurance company has been requesting an X-ray from the office for over a year, but it still hasn’t been provided. Instead of resolving the issue with my insurance, I continue to receive updated bills with different balances every month. This has been an exhausting and disappointing experience. I would not recommend this office based on their lack of communication, billing issues, and failure to work with my insurance company.
Experiencia fantástica: Great care and staff.
Experiencia fantástica: They are amazing i cant it enough if you need a dentists go too mid tn dentistry Dr karry on and her staff are awesome
Experiencia fantástica: My visit with the dentist was excellent. Everyone was super nice and very professional.
Experiencia fantástica: I continue to receive excellent care at MIDTNDENTISTRY and will plan on future appointments. Thank you STEVE
Thank you so much for taking the time to leave us feedback!
Experiencia fantástica: The staff is very pleasant, and the office is clean! I had zero issues; all my questions were answered, and they worked around my scheduling! I love it here!
Experiencia fantástica: My previous location closed shortly after COVID, so was very reluctant to look for a new dentist. Luckily it was part of the MidTN family. Very good experience. Very quick and thorough with my cleaning.
Experiencia negativa: The actual service was great. Be sure to check your EOB’s from your insurance. They will definitely over charge or not bill your insurance for certain things.
Experiencia negativa: Very bad service from the front desk poor service specially they like to extra statement-charge you extra money they don’t try to get you insurance to cover but they like to get extra charges for anything first day was bad experience never going back
Experiencia negativa: Overcharges, over diagnosed, bullying tactics, and condescending tones
Experiencia negativa: Went due to a bad toothache. They fitted me in quickly, and everyone was friendly, explained everything that was going on, and was really professional. Update: my wife went and was told she had periodontal disease and needed her gums done first. She went and got it taken care of; she is in so much pain with her teeth now, and the dentist keeps coming up with different reasons not to see her and told her she needed somewhere else that does root canals or extractions but didn't refer her to somewhere, basically leaving her to sort it out herself. If they don't do these things, then what exactly do they do? I will not be going back there anymore either. We will find a dentist who wants to take care of their patients.
Experiencia fantástica: My 6 month clean/check-up with hygienist Mckayla was excellent. She's thorough, gentle, and professional. I always leave with a smile and keep coming back. They really take care of their customers and can easily recommend them. Another - Excellent job by Dr. & staff!
We are here for YOU! Thank you!
Experiencia fantástica: I have never had a bad experience Dr. Carrion is the best and the staff unbelievably nice and professional. The dental assistant and the dental hygienist are the best. I would highly recommend this office with Dr. Carrion they are 100% awesome.
Experiencia fantástica: We we nervous because we had been going to our prior dentist for 10+ years, but because of insurance changed we had to find a new one. I searched through the insurance ones they accept and did some review looking. We decided on the Mid Tn Dentistry- Cedar Grove, and it was such a great experience! Centrally located in Smyrna, easy to get too, and its in same office building as our PCP! They called and asked if they could get us in early. They explained everything they were doing and gentle on the cleaning part. I have a permanent bar on my lower teeth and it can be painful to have that cleaned but Makayla did a wonderful job. The entire staff was so kind and the receptionist was very loving and sweet to our two year old! ( if your a parent you know how difficult it can be to keep a child entertained in a doctors office). I couldn't have asked to find a better dentist office and we are excited for future visits!
Experiencia fantástica: Dr. Adam Pitts is amazing , he took off one of my wisdom tooth under the local anaesthetic. I was surprised when he said done, because i didn't feel any pain. Highly recommended. He is the best
Experiencia fantástica: Everyone there was extremely nice and I must say they had some beautiful receptionist and beautiful assistance great attitude great personality. Everyone should go to this office I think you'll be very happy
Experiencia fantástica: Enjoyed speakng with all yall and wishing you a great Thanksgiving. Christmas and New Years! Linda Taylor
Experiencia fantástica: Was extremely happy with the results and the way I was treated. Highly recommended this Dentist and especially my Hygienist Holly
Experiencia fantástica: Always friendly and professional! Great staff!
Experiencia fantástica: The Doctor and hygienist were friendly, professional and caring.
Experiencia fantástica: Everyone was very nice. Scheduling an appointment was easy and they were on time.
Experiencia fantástica: I always have a great experience. I was suppose to have my appointment the day earlier and 15 minutes before my appointment I had to cancel because i was sick. They were so nice, they rescheduled me for the next day, and because it was the next day I wasn't charged a fee, and all was great.
Experiencia fantástica: I love MidTN! They are so attentive and they show a respect for my time, working efficiently to get me back to my day!
Experiencia fantástica: Very clean office. Staff was very welcoming and sweet. I havent been to the dentist in about 3 to 4 years and they took the time to break down my treatment plan and what was needed to be done. Overall my experience in this office was very great
Experiencia fantástica: Very good experience. Staff takes extra effort to make you comfortable. They make you very uncomfortable.
We appreciate you!
Experiencia negativa: I felt like the hygienist rushed my cleaning. She also scraped more of my gums than my teeth. She was friendly but I was not satisfied with my cleaning
Experiencia fantástica: My dental hygienist is always caring. I have anxiety regarding going to the dentist and my dental hygienist always works to make me comfortable. My dental cleanings entail some extra procedures, which the dental hygienist always tells me which part of the cleaning she is performing.
Experiencia fantástica: Always a great experience. If you’re looking for a dentist that truly cares about your dental health, I highly recommend Mid TN Dentistry - Cedar Grove. Makayla is the world’s best hygienist.
Experiencia fantástica: Makayla was my hygenist and Dr. Carrion also checked my teeth. Oh my gosh, I loved them both! I will definitely be back. All the staff where super sweet. I was very impressed and I felt like I was being well cared for.
Experiencia fantástica: I was really thankful for the dental hygienist that was the only one who reported to work in the office on 12/23. Her professional and knowledge deserves a high increase.
Experiencia negativa: Do not go here. I'll leave my original review below for transparency. When I came to them, only one tooth was infected. The rest of my wisdom teeth are under the gums and not exposed. They wanted me to take all four out and I didn't know better. They said I'd be paying out if pocket for sedation of I only did one. Thankfully Dr. Cook at Midstate Oral Dentristy explained to me the dangers to my jaw nerves and my sinus cavities if I pulled all four. Sedation only cost me $50. For one tooth. Btw, they didn't send in my form til monday. DO NOT GO HERE. The dentist and oral hygenist were professional and fast in helping me figure out that I needed my wisdom teeth removed. However, the business only has a surgeon come once a month. I can't wait three weeks when the medicine prescribed only lasts one. They suggested another surgeon but didn't check their availability. He was even longer of a wait. We were left on our own to find a surgeon, and when we did, the secretary was not very professional over the phone. She was quite frustrated and huffy over filling out paperwork for another place to do my surgery. Its the next business day and it still hasn't been sent to my oral surgeon. If it isn't done in a timely manner, I'll have to go see a different dentist to get that refferal taken care of, and coming here will have been a waste of my time and money.
Experiencia fantástica: This has been the best cleaning experience of all time. Thank you Makayla!! Plus Dr. Carrion is an amazing dentist. So glad that I found this practice.
Experiencia fantástica: I had a good experience with the staff and service provided.
Experiencia negativa: New This is the worst place to go to. They will over charge you. They will bill you for things that the insurance company doesn't cover at all. The billing code is not in the insurance company. When you call to ask to speak with someone in billing no one will call you back. They will refuse to pick up your calls. Ps. They will try to send you a bill even after paying them a lot of money. Be aware they r after your money. Find another dental place. Someone needs to report them to the AG office.
Experiencia fantástica: I've been a patient there for several years, and even though I now live over 2 hours away I still set aside time to stay with this business. Not only does the dentist take care of us the staff is highly motivated and pleasant to deal with.
Experiencia fantástica: I would like to say that this dental office has some of the nicest people I've ever met. They also do a great job of not causing any pain which is always something people dread when going to the dentist.
Thanks so much!
Experiencia fantástica: I love to get my teeth cleaned and they did amazing on them! Teeth cleanings can be painful some times but this cleaning wasn’t! Very nice service and great people who work there!
Experiencia fantástica: They are amazing!! As a new patient last year, they got me in quickly, assessed my problem, and immediately came up with a game plan to fix it! As a returning current patient with another fix, they made me feel welcome, comfortable, and like we were old friends! Highly recommend this office for all your dental needs!!!
Experiencia fantástica: Always a great experience and a wonderful staff.
Experiencia fantástica: Extremely happy with the results and the kindness and attention that you’re given I would recommend this to anyone who wants great results
Experiencia fantástica: Extremely happy with the results of my new teeth, I’ve been going to the dentist for a very long time and no one has made me feel as welcome as they did. They take care of you like if you were family. I would recommend them to anyone who is looking for Excellent results in making your smile look perfect.
Experiencia fantástica: The ladies here are wonderful; I’m a nervous wreck when it comes to the dentist and dental work, and they made sure I was completely numb and comfortable before starting any work. They made accommodations for my shoulder from recent surgery. They are friendly, the office is clean and comforting, and they explained all of the work I was having done in detail. They made sure I was okay during the procedures. Everything was a great price, and I will be back.
Experiencia positiva: Everything went well. The Staff were all very nice and helpful.
Experiencia fantástica: I used to have a HUGE phobia of going to the dentist. MidTN Dentistry not only made me feel comfortable, but they also explained everything in detail, which put me at at ease. I went from hate going to the dentist to loving it, and I can't thank Dr. Carrion enough. From the dental hygienist to the courteous staff, I would suggest them to everyone. Thank you for providing me a pain-free mouth and a white smile! I consider myself really fortunate to have found this dental practice.
We are the ones fortunate enough to care for a patient like YOU, Christina! Thank you so much for your message, and know that the team is so encouraged by it!
Experiencia negativa: I started going here a year ago due to the good reviews but after my last visit I will not be back. I usually receive a deep cleaning covered by my insurance, but the hygienist this time did a basic clean, claimed it was a “periodontist maintenance” and when I went to leave there was a surprise fee at the end. When I asked the hygienist about the cleaning she said she would do a deep clean next time and started to quote me additional fees for future cleanings when they are covered by my insurance. There is a lack of ethics and transparency at this place.
Experiencia negativa: All I need is crown to put on and it cost me 3 time of what I use to pay for from most dentist. Is scam.
Experiencia fantástica: Caring and considerate is the best description of the staff at MidTN Dentistry Smyrna. They do excellent dental work and are really concerned about your comfort during and after the procedure.
Debby, we are so happy that your experiene with our providers has been a wonderful one! We will be excited to see you soon!
Experiencia negativa: The hygienist was very rough and seemed to be in a rush. It was quite painful for a routine cleaning.
Experiencia negativa: The only reason this place is getting two stars is because the hygienist I had was great. Very sweet, gentle, and thorough. The dentist barely acknowledged that I was there and looked in my mouth for maybe 15 seconds. Not rude, but very disinterested. Maybe she was having a bad day that day, but seemed to be rushing through my appointment. I called 10 consecutive times to get another appointment with no answer. They didn’t get back to me when I left a message nor when I requested one online. The only reason I called to schedule another appointment is because they are the only ones in the area that take my insurance. With that being said, I would rather deal with my tooth pain and not have a check up than returning to this dentist.
Experiencia fantástica: All of my experiences with MidTN Dentistry have been wonderful. I would highly recommend them.
Oh, Dianne! You are so kind!
Experiencia fantástica: I always love the service. Everybody is so nice and always have a big smile on their face.
Experiencia fantástica: Everyone is friendly and a pleasure to spend time with. The Dr addressed any issues seen and is will to take care of them right away.
Experiencia fantástica: Have been coming here for several years, excellent service, & staff. I highly recommend the Dentist.
Experiencia negativa: I have periodontal disease. The treatments are always expensive and always more than I expected. I’m tired of it. I had a 10 minute cleaning and it was $130. With the best dental insurance my employer offers. I have a son with significant special needs. I can’t afford to be spending thousands of dollars on my teeth. My son comes here and doesn’t have periodontal disease and we had the same experience with him. The bill was always higher than what we had expected. I’m a nurse, I know dental care is very important. But I totally understand why some people stop going.
Thank you for the rating. We are grateful that you had a good experience, and we are looking forward to seeing you on your next visit!
Experiencia positiva: The hygienist and receptionist were friendly and efficient. They were ready for me right at my appointment time. The only issue I had was the actual dentist barely acknowledged my existence outside of looking at my teeth. She spoke about the crack in my tooth needing a crown only to the hygienist and only by way of telling her that this work needed to be scheduled to have it done. And then she was gone. It would have been nice if she’d have taken a few minutes to really talk to me about it and what my treatment options are. During a previous visit there was a little more one on one with the dentist so maybe she was just behind scheduled yesterday but it didn’t leave me feeling very good about things. Follow up: The above review was from back in March. Getting the crown was a little more of a personal experience. The dentist did take time to explain what the procedure involved and let me ask questions. The person helping her was also very sweet and careful to cause as little discomfort as possible. Ask the staff were quite attentive. My most recent visit (July) was for my regular cleaning. Even though I was running a couple minutes late, I was able to get right in and the staff and dentist were all very pleasant and personable. The hygienist did a fine job and no pain.
Experiencia fantástica: The staff made me feel comfortable as I was very nervous.
Experiencia fantástica: Love the friendly service at MidTN Dentistry! Laurie and Brittany made my visit so easy and pleasant. Happy to have found a great dentist close to home!!
Experiencia fantástica: I have been going to this dentist for at least 7 years. They have finally made a turn around. They seem to care and the hygienist are gentle.
Experiencia fantástica: Professional staff with painless exercise. Awesome experience
Experiencia fantástica: They treat my mother- in- law and have been very kind and helpful. She is 98 years old and they are willing to work with us on what is best for her dentally and financially.
Experiencia fantástica: Great service! Dr. Carrion and the staff are awesome!
Experiencia negativa: has trouble keeping appointments. 3 times in 3 years.
Experiencia fantástica: Exceptional service! Great atmosphere. By far the friendliest staff I have found in any dentist office. Makayla is amazing! Highly recommend.
Experiencia fantástica: They are always so great! They numb me ip so I never feel any pain.
Experiencia fantástica: I love this place. What I love the most is the gentle care that is given. I have left other dentist offices with my gums in pain but not here. From my first appointment and ever other since. I have been coming here for three plus years. I have found my home. Thank you!!
Experiencia fantástica: Everything was great, professional, cleaning was thorough and gentle!
Experiencia positiva: The staff are very friendly, however, I had a crown put in a couple of years ago by this office, and it seemed fine. However, I moved and my new dentist has noticed that the crown is lifting and it needs to be replaced because bacteria can be trapped underneath it. He said it was not put in correctly. Unfortunately, I cannot get the crown replaced because I can only get a crown every five years with my insurance so I will have to wait three more years and pray that it doesn't worsen.
Experiencia negativa: Giving two stars because the hygienist that worked with was great but, besides that, my experience was zero stars. Someone entered my insurance incorrectly from the jump. I had a deep cleaning done and two cavities filled over the course of two different visits and they made me pay $750. Once my EOB hit from insurance, I found that my insurance covered everything and I shouldn’t have been charged. After about 8 months and way too many phone calls, I finally got a full refund. There is a lady on their staff who was very nasty every time I had to talk with her. She basically called me a liar every time we talked about the money. She finally processed my refund but I never want to deal with that lady again. I changed my insurance this year just so I could go to a different dentist.
Experiencia fantástica: Everyone is always so kind and helpful. Always a great time and quick when you make an appointment!
Experiencia fantástica: Dr Cartion fixed my first ever cavities, I didn’t even know I got a shot until I started feeling numb. I love her so much❤️
Thank you so much for the kindest words! :)
Experiencia fantástica: I've never been great with Dental appointments, It stems from my childhood experiences. However MidTN Dentistry is an excellent practice, the whole place has a very relaxed feeling, certainly puts me at ease, and I always enjoy the visit. I would recommend MidTN Dentistry to anybody needing a calming peace of mind to get through having dental work carried out.
Experiencia fantástica: Wow. It is rare that you go to the dentist and have a good experience. Dr Carrion’s office is more like a spa than a dental office. From the moment you walk in, you are treated with kindness and respect. The front desk, the hygienist, the assistant, the entire staff is highly trained and experienced. The dental work is impeccable and priced better than any office town. But beyond the dental work, the bedside manner and gentle, caring demeanor of every single person in this office, this is what sets Dr Carrion and her staff aside from other offices. Their years and years of experience working together as a team is evident from the moment you enter the office. In the past, I had a fear of the dentist. Now look forward to my visits with Dr Carrion and her staff. My only regret is that I didn’t find her sooner.
Experiencia negativa: Avoid this dentistry. They are a scam and I have gone to various Rutherford County dentists for the past 22 years. A few months before my visit there, I got everything taken care at a prior dentistry and used my HSA monies to take care of the maybes. My first visit there, they said that I needed $1,000 worth of work that needed to be done on my teeth, when I simply when there for a cleaning. They refused to initiate a cleaning, unless I had this work done, first. 6 months later, I attempted another cleaning. Well, this time, they said that I had about $200 worth of work that was needed before they would clean my teeth. I ended up having the $200 worth of work done and many months later, they send me a bill for another $60. I refused to pay it, but my wife did, since the insurance was under her employer insurance. Avoid this place!
Experiencia negativa: DO NOT USE THIS DENTIST OFFICE! The lady on the phone said I could get a basic cleaning on my appointment date and I told her I was a cash paying customer. When I showed up they looked at my teeth and tried to upsale me with a $1000+ dollar package. The older lady with the red hair at the desk was very rude to me about me asking why I was being charged and didn't even get my teeth touched like we talked about on the phone. Very Dishonest and disappointing. I would stay away from this office.
Experiencia fantástica: Super nice and honest about prices and helpful I recently went for a crown and they helped split my payments.
Experiencia fantástica: Everyone was super friendly and very knowledgeable. Definitely will be back and recommend to everyone!
Experiencia fantástica: Absolutely friendly environment and the staff if extremely thorough making sure I got the best care. Definitely recommend them. I know for a fact that I'll never look for another dental office so long as they're around
Andres, your kind words mean so much to us! Thank you for sharing your experience!
Experiencia negativa: Would not recommend. My wife and I have been going here for a few years now. Every time we go, it’s always someone different in there as their hygienist & dentist. They also always attempt to get me to buy something that is not covered by insurance such as a $400 plus mouth guard; they start cashing it out and just ask if I’m paying cash or card and attempt to do the transaction on the sly. Luckily I’ve caught it prior to swiping my card but only just because I asked what it was for. They’ve tried this several times. This most recent visit, the front desk person was very nice and personable. However, the hygienist was terrible. Very rude. I’d tell you her name but she didn’t introduce herself. The whole time she was cleaning my teeth, very harsh and rough with my teeth, mouth & head. When she was finished she did say, “well I’d say see ya next time but I won’t be here, I’m leaving this place..” The dentist, also didn’t introduce herself was rude as well and did hardly anything at all. Didn’t even check my teeth or the cleaning job. Just preached to me about getting my wisdom teeth removed. I don’t usually leave reviews like this but it was rediculas. I wanted to get up mid cleaning and just leave but I knew they’d bill my insurance anyway and then I wouldn’t get any type of cleaning for the next 6 months. Save your time and money and choose one of the other 30 dentist in the area to give your business that value their customers.
Experiencia fantástica: Very professional, up front and honest about issues and reasonably priced. Overall a positive experience! Thank you.
Experiencia fantástica: I love Makayla and all the staff there. I always receive great service.
Makayla is incredible! Thank you for your sweet words for our team, Tina!
Experiencia fantástica: My experience with MidTN Dentistry on May 13, 2024, was wonderful from the front desk person to the last person I saw. The receptionist was cheerful, respectful, and a really nice person. The dental hygienist did an excellent, very thorough cleaning of my teeth, and she was friendly and kind. Dr. Carrion is great--my favorite dentist! The person who did the final treatment on one of my teeth did an excellent job, and she was so very nice and friendly. At the end of my visit, even the person I made my payment to was really nice. Oh, and one more thing-the office was very clean even the restroom!
Lonna, you are so kind to encourage us this way! Thank you so very much!
Experiencia negativa: My story is very sad. When I went to them, they convinced me to have two teeth implanted, and they took the information for the first and second insurance, and they told me that they would pay $440. After the nail implant was done, and when the crown was re-implanted, they told me that I had to pay $2,800. I told them that you told me another amount. They said that there was a mistake. I felt disappointed and started. I was crying intensely and found the staff mocking me and laughing. After that, the clinic director reached out to me and asked me to wait for the insurance renewal at the beginning of the new year. I waited and then they asked for $2008. I am now looking for a lawyer because I suffer from very severe psychological fatigue.
Neven, I am so sorry that this is how you view your experience with our practice. As we discussed previously, the treatment plan that we went over together initially was in a specific order, and due to having that treatment done in a different order, your insurance maximum was used in a different order. In short, your insurance did pay your full maximum, only in a different order. As we also discussed, the hope was that in waiting untill January (three months from your clearance date) to complete and bill your next procedure, your insurance maximum would renew and we could utilize your same, renewed benefits. Our team had no knowledge that there would be a change in your dental insurance. Had we known, I would have been happy to make a different suggestion. While I am sorry and understand that this has been a stressful time for you, I truly believe our team has been respectful and kind to you and your family, even in moments that they have not received the same in return. Unfortunately, we cannot alter the contracted fees we have negotiated with your insurance company- this could be considered insurance fraud. As you requested, I will be sending your family’s dental records by email as soon as I am able. Please reach out to me if there is anything I can assist with between now and then.
Thank you,
Kortnie, Office Manager
Experiencia fantástica: Quick, efficient and so nice! The front desk staff, the hygienists and Dr. Carrion are all friendly and welcoming! I needed to see someone before the weekend for tooth pain and they were able to get me in quick, took multiple x-rays and did a thorough job to ensure I would have relief for the weekend! Thank you!
Experiencia fantástica: I had to come in from outta town and they were able to fit me in with 2 days notice. I had a previous filling and they left something in there which was hurting so bad and they were able to clear it out and send me on my way! Would 100% recommend!!!
Thank you so much for the kind words! it was our pleasure to get you feeling better again! :)
Experiencia negativa: I feel like something shady is happening. I got a bill from a year ago and now my husband got a bill from 2 years ago. Hmmm…something doesn’t add up
Good afternoon, Christine! This is Kortnie, manager at Mid TN Dentistry Cedar Grove. I would love to help you with any concerns you may have. Feel free to email me at cedargrovemgr@marqueedental, as I am not finding an account for a patient under the name on your Google account. Thanks so much!
Experiencia fantástica: I was so nervous coming in about my consultation for my wisdom tooth removal but everybody here was so sweet and so nice!
Alexis, we do this for you and you alone! I am so glad we could help make that day a better experience than you imagined. Thank you for encouraging us! :)
Experiencia fantástica: I want to express my high recommendation for Mid TN Dentist in Smyrna, TN. The entire team exhibited outstanding customer service, and my dental hygienist, Makayla, was exceptionally polite and caring, making my overall dental experience comfortable. Thank you, Makayla, for your sweet and professional service.
Makayla is incredible, and so are you! Thank you so much!
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