Newmarket Dentistry

Experiencia fantástica: Kind and efficient care from the doc, techs, and support staff. I’ve been going there for years!

Experiencia negativa: Experience has always been horrible since the new team. Employees are rude and have no customer support. Misses Mr Gordon and will never go back

Experiencia negativa: Previous owners were great. Now it feels like they're trying to gouge you, and the service is highly unprofessional. Will be going elsewhere.

Experiencia negativa: Very disappointing experience. I was told I had a cavity and needed further work, including a crown, but a second dentist later examined the tooth, took images, and found no cavity or problem. I also had a filling done here, and afterward my bite was messed up. Too much tooth structure was removed on the right side, and now I feel almost no bite contact on that side at all. Instead of fixing the issue, I was pushed toward getting a crown. After this treatment, I also developed an abscess, which made the whole situation even more distressing. I found the work poor and the communication unprofessional. I do not recommend Dr. Ayad Ahmed.

Experiencia negativa: My family and I had been going here my entire life since I was a child, longtime patients of the Freeds. Never had any issues. Within the past few years of their new ownership I have experienced the worst costumer service of my life. The female receptionist is consistently rude and unprofessional. She is argumentative and ill-mannered, beyond unhelpful. Because of this my entire family has left this practice. Even now at my new practice I am still having to deal with this as she refused to release my records to them and was completely disagreeable to them on the phone. I’ve never been compelled to write a review until now. So sad that this is the person representing Newmarket.

Experiencia fantástica: Dr. Ahmed is the GOAT. Staff up front and dental assistants are so friendly. I'm so glad I found this place.

Experiencia negativa: This place is so different under its new ownership. In our family 3 of us have left the practice because it's impossible to schedule with them. They canceled my cleaning twice and then wanted to reschedule 4 months out! They don't keep any slots open for flexibility including when they are the one canceling. Their office staff is not friendly or apologetic about it either. We miss the Freeds.

Experiencia fantástica: Dr Ayad Ahmed doctor of dentistry, very skillful in his art, professional. The office staff is always pleasant happy cracking jokes. Best dental experience.

Experiencia fantástica: I felt taken care of and i wasnt made to feel like i was a burden of time coming in for something i wasnt sure about. I didn't know if i had an infection or not.. Luckily I didn't... And the doctor educated me about the healing that takes place after a cleaning. Thank you Newmarket team.

Experiencia fantástica: Dr. Ahmed explains things well and is very pleasant. The hygienist was thorough and also very friendly.

Experiencia fantástica: Wonderful visit! Very professional! Thank you!

Experiencia fantástica: Always a pleasure going to this dental office. Everyone is wonderful and it gives you some peace going to the dentist.

Experiencia fantástica: Friendly, experienced and great service.

Experiencia fantástica: The hygienist was friendly and very efficient. As always, Dr Ahmed was very fiendly and professional. All in all a great experience.

Experiencia fantástica: My appointment was timely, the staff was friendly, my cleaning was gentle and all treatment and plans were addressed by all. Thank you :))

Experiencia fantástica: Newmarket Dentistry is the greatest! Highly competent professionals and wonderful people!

Experiencia fantástica: Excellent cleaning by Chelsea

Experiencia fantástica: Very friendly and comfortable dental office excellent care and very thorough and thoughtful of your needs

Experiencia fantástica: Everything went very well and as described. Wonderful staff and excellent and personable Dentist!

Experiencia fantástica: Nice staff and good service.

Experiencia fantástica: Everything was good

Experiencia fantástica: This is the place to get your dental work done! Everyone is wonderful. Please bring your family and friends to this wonderful practice!!

Experiencia fantástica: The dental Hygenist was excellent.

Experiencia fantástica: Great practise. Skilled, thorough, with a great sense of humor. Highly recommended.

Experiencia fantástica: I had my first cleaning since ownership changed.It was GREAT!!!....Chelsea made my teeth feel.....well.....OOH LALA!!!

Experiencia fantástica: Chelsea is a terrific hygienist. She is skilled and communicative, and I felt I was in good hands. This was my first time with her after having another hygienist for 20 years. Thank you!

Experiencia fantástica: Care with confidence; thank you.

Experiencia fantástica: We are completely satisfied with our visit yesterday. Everything was excellent.

Experiencia fantástica: 5 stars for sure!

Experiencia fantástica: Clean facility, friendly staff and hygienists. Always efficient; I went two separate times for two different fillings, and was out within 30-45 mins for each one. They’ve healed well and are probably the best fillings I’ve ever had. Ayad also suggested that I try a filling before resorting to something more invasive such as a crown to fix a corroded filling from a previous dentist.

Experiencia fantástica: Great cleaning with Liz!

Experiencia fantástica: Dr Ahmed is very kind and compassionate. I have an overwhelming fear of the dentist and he is very considerate of it. Staff is amazing, and Naomi is super kind and super sweet and helpful.

Experiencia fantástica: Best dentists I've ever had. Great hygienists, too. They fix and clean your teeth without the usual shaming. If I need shaming I can go back to the Catholic church.

Experiencia positiva: Really bad experience with crowns and Root canal.

Experiencia fantástica: Dental hygienist was very thorough in her examination and cleaning.

Experiencia fantástica: Dr. Ahmed was so wonderful! Very calming and sweet. I really appreciated the care he took while treating my cavity.

Experiencia fantástica: Wonderful hygienist. Professional, thorough, kind.

Experiencia positiva: Good, thoughtful, dental care. Friendly staff.

Experiencia fantástica: friendly and efficiency

Experiencia fantástica: I love this dentist and the entire staff. They made my appointment actually enjoyable! On time and finished early!

Experiencia fantástica: Personable, professional, thorough, informative. Overall excellent.

Experiencia fantástica: Chelsea did a wonderful job cleaning my teeth. Precise and thorough, good experience.

Experiencia fantástica: I was a pleasure meeting Dr Ahmed. I looks like I'll be seeing him again August 24th!

Experiencia fantástica: Wonderful, caring work. And great with receiving feedback. I now love going to the dentist!

Experiencia fantástica: Very pleasant staff, very happy to meet Dr Ahmed.

Experiencia fantástica: Justine is a treasure. And a welcome to our new dentist.

Experiencia fantástica: Chelsea was very professional in her cleaning. I held up my hand when I needed to have the water drained from my mouth. I have and extra amount of saliva so that was a great relief to not choke. Dr. A. Ahmed is a very charismatic and loving Gentleman. He told me wha

Experiencia fantástica: Dr. Ahmed and his staff took time to answer my what-now questions after an old crown had cracked off and damaged what remained of the tooth. Answering my questions mattered to me.

Experiencia fantástica: My appointment with the dental hygienist 3/14/22 at Dr. Barbara Freed’s practice in Amherst was perfect. Careful analysis of my needs and information so I could make decisions on care was freely and thoroughly given. Most appreciated.

Experiencia fantástica: Staff capable and friendly and Dr. Ahmed charming and professional. After decades of seeing Dr Barbara Freed I was prepared to be critical of someone new but found myself totally reassured that I am still going to get the very best care and treatment. It was a totally positive experience - thank you.

Experiencia fantástica: I've been a dental patient for about six years. First class office - very well managed. Both Dr. Barbara and Dr. Gordon Freed are high integrity, highly skilled and caring people. All the staff associated with them are excellent. 6/6/2023 Dr Ahmed who bought the practice is an excellent dentist. He kept the team who worked for Drs. Gordon and Dr. Barbara. It's a welcoming harmonious office. 6/17/24 I just had two crowns installed by Dr. Ahmed. The steps he and his team took to complete this were the most thorough of any dentist I've ever worked with.

Experiencia fantástica: Usual excellent care. Diligent work, and good advice. Took the extra time to explain something for me in more detail.

Experiencia fantástica: Dr Ahmed and the team are just wonderful. Extraordinarily glad to have them as my dental office.

Experiencia fantástica: Update: had 2 fillings done yesterday with Dr Ahmed. He was quick, did great work and explained everything as he was doing it. Great experience. Staff was welcoming and polite. Dr Freed was great, knowledgeable and great bedside manner

Experiencia fantástica: The best ever...in all the different ways a dental practice great. I am lucky to have found them some 15 years ago.

Experiencia fantástica: Chelsea is the best !! Dr Ahmed explained very well what I needed to have done to keep my teeth at their best.

Experiencia fantástica: Efficient and thorough. Friendly and informative hygienists and dentist.

Experiencia positiva: Ok so far (first visit). Seems professional!

Experiencia fantástica: Excellent cleaning and thorough dental exam. Dr. Ahmed was friendly, kind, and gentle. I enjoyed meeting him. I have been a patient of the Freeds for over 30 years. I will be happy to continue at Newmarket with Dr. Ahmed.

Experiencia fantástica: Great Brilliant Dentist and staff minimal pain w/injection of novacaine

Experiencia fantástica: I appreciate Justine's carful and thorough cleaning and examination.

Experiencia fantástica: Great experience!

Experiencia fantástica: I am so used to coming on over to have my teeth cleaned at Newmarket Dentistry, for years now. I will miss seeing the older staff and welcoming the new. It won't be the same, as we all adjust. May Dr. Freed and his wife move on to a new kind of freedom now so well deserved. (See you around Town)!

Experiencia fantástica: The Doctors Gordon and their entire staff are skilled, thorough and friendly. I've been a loyal patient there since breaking a tooth the day I moved here to the Valley 22 years ago. Thanks!

Experiencia fantástica: Very happy with Justine an Dr. Gordon. Just what I have come to expect.

Experiencia fantástica: Great practice! I've been going there for over a decade & they're always very professional & personable & provide excellent care.

Experiencia fantástica: I felt a lot of compassion and understanding from the team.

Experiencia fantástica: Was a stress free dental visit.

Experiencia fantástica: I really appreciate the care that I get from Gorden Freed, his assisting staff and the folks on the scheduling/phones.

Experiencia negativa: Make an appointment without informing me. Have 100 fee for unshown. Why I am unshown. Because you didn't tell me about it. I don't know if they only do this for international students, but they did do the same thing to my friend from my country .

Experiencia fantástica: A visit to Newmarket Dentistry does not feel like a trip to a dentist but time shared with friendly, smart people who happen to clean your teeth, take X-rays and, perhaps, even do a filling.

Experiencia fantástica: My visit with the tooth cleaning was very professional and pleasant.!thank you

Experiencia fantástica: Great visit!

Experiencia fantástica: I've been going to Newmarket since I arrived in Amherst, 2.5 years ago. I could not be happier. Gentle, kind, thorough, knowledgeable. What more could a person want?

Experiencia fantástica: the teeth cleaning was awesome.

Experiencia fantástica: As usual, the staff and Dr. B were super nice, friendly and professional!!!!

Experiencia fantástica: Dr Barbara is retiring and it’s a sad time for her patients. She is the most caring, soothing, and gentle dentist and person. Dentistry can be a scary experience for some but you know that Dr Barbara will give you the best advice using her career ful of experience and state of the art equipment. I will miss her but wish her a happy and long retirement. Thank you for all you’ve done and meant to me.

Experiencia fantástica: Sept. 2023. Wonderful dentistry service. Dr. Barbara Freed is meticulous yet gentle. Justine a most excellent crafts woman in checking and cleaning teeth. The front office is a joy. Oct. 2023.Xrays by Dr. Gordon Freed and his aide. Most pleasant and jovial. A fine office and front staff. Dr. Barbara, responsive and detailed with caring service. Excellent practice throughout.

Experiencia fantástica: Great, friendly service. I felt taken care of.

Experiencia fantástica: Incredibly responsive and caring.

Experiencia fantástica: I always get outstanding service from Dr. Freed. He is always very accommodating and his staff are excellent.

Experiencia fantástica: gentle, caring and professional!

Experiencia fantástica: Newmarket booked me early of my cleaning date, when I had concerns that I might have a cavity. When it turned out I didn't have one, Dr. Gordon right then & there offered to do my cleaning & as usual - for the past 10 years - I left the office feeling truly spoiled by the warm hospitality, utmost professionalism & positive atmosphere of all the staff I encountered there. I actually look forward to going to the dentist, because the people there are so nice! Thank you Newmarket Dentistry!

Experiencia fantástica: Treated like family

Experiencia fantástica: I've been going to Dr. Freed for 40 years and have always had good service and great results. Highly recommended

Experiencia fantástica: New Hygienist I had was excellent. Attention to detail. Super chair-side manner. Made for an enjoyable experience

Experiencia fantástica: Always a good experience here... I saw Dr. Barbara, and she's always such a lovely presence! No pain, just clean, healthy teeth. I'd never want to go anywhere else.

Experiencia fantástica: Fabulous!

Experiencia fantástica: very thorough work on my teeth over the last forty years

Experiencia fantástica: I am grateful for Dr. Gordon's quick availability if I have an emergency. He's a pleasant guy and I enjoy our conversations. I'll be back!

Experiencia fantástica: dental hygienist was great

Experiencia fantástica: The Freeds are great dentists, the staff is friendly and professional. My family has been going to them for years.

Experiencia fantástica: As always a Great experience! Timely, gentle and very friendly.

Experiencia fantástica: I had a crown fall off and had not found a dentist yet. I called Newmarket and they were able to get me in fairly quickly. Dr. Gordon Freed was great. Good bedside manner, efficiently fixed my crown, pointed out another issue but didn't pressure me at all. He seems to really care about his patients and I had a very positive experience.

Experiencia fantástica: Joane was awesome! Excellent service, great experience.. Thank you.

Experiencia fantástica: I had a great experience at Newmarket Dentistry! This past weekend a veneer fell off of my lower front tooth. Since I spend all my time on Zoom, this was especially problematic. I called on Monday afternoon and spoke with Naomi who immediately understood the difficulty of my situation. She went out of her way to get me in the next day. I saw Gordon Freed who sandblasted my tooth, cleaned up the veneer, and re-cemented it perfectly. He was warm, friendly, welcoming, and professional. I left with my smile restored and my professional appearance intact -- and very grateful for the wonderful treatment I received!

Experiencia fantástica: Nearly painless filling. Only a brief poke of the needle in my gum, and before I knew it, my cavity was filled. Dr. Freed was gentle, cheerful, and super quick. I know I'm in good hands with Newmarket Dentistry.

Experiencia fantástica: Friendly, caring, efficient, painless dentistry.

Experiencia fantástica: Always a pleasant experience at Newmarket Dentistry.

Experiencia fantástica: Welcoming staff friendly husband and wife dentist are up to date on latest technology VERY Clean and feel safe when getting work done .