Sage Dental of Marietta at West Cobb (formerly Mark Caceres, DMD, LLC)
Welcome to Sage Dental of Marietta at West Cobb, where we provide exceptional dental care with a personal touch. Our modern, family-friendly approach is designed to prioritize your overall well-being, ensuring a positive and comfortable experience for each patient. Offering a comprehensive range of services, including pediatric dentistry and orthodontics, we cater to the diverse needs of your family, all conveniently under one roof. Feel embraced by the warmth and inviting ambiance of our dental practice, crafted to help you feel at ease and well-cared-for. Our office is conveniently situated in The Pointe at West Cobb on Dallas Hwy., located behind Arby's and to the right of West Cobb Dinner. We also offer wheelchair accessibility.
Horario de apertura
- Domingo: (closed)
- Lunes: 8h-17h
- Martes: 9h-16h
- Miércoles: 9h-16h
- Jueves: 9h-16h
- Viernes: (closed)
- Sábado: (closed)
Fotos de Sage Dental of Marietta at West Cobb (formerly Mark Caceres, DMD, LLC)
Servicios y Tratamientos
Sage Dental of Marietta at West Cobb (formerly Mark Caceres, DMD, LLC): Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Opiniones en Google
4,5 de 5 sobre 426 opiniones
Experiencia negativa: I am writing to express my serious concerns regarding the dental treatment my mother, who is over 70 years old, received at your office. She was seen three separate times for the same temporary bridge because it repeatedly failed. The first temporary bridge was grossly oversized, she was never given a mirror to approve the work, and the treating dentist did not personally examine it before she was sent home. Although another staff member improved it during the second visit, the bridge came completely off while she was eating a soft taco. When it came off, we discovered that five additional healthy teeth had been shaved down, despite there being nothing wrong with those teeth. She returned a third time, only to receive another oversized temporary bridge that prevented her from closing her mouth comfortably, chewing normally, or smiling with confidence. Again, the dentist did not personally inspect the work before she left.When my mother and I realized what had been done, we both cried. The unnecessary loss of healthy tooth structure is irreversible and devastating. Under Georgia law, dentists have a duty to exercise the degree of reasonable care, skill, and diligence ordinarily exercised by reasonably prudent dental professionals under similar circumstances. Based on my mother's experience, I do not believe that standard of care was met. I have attached a picture showing the object that was placed in her mouth, preventing her from closing it properly. Despite this, the dental office allowed her to leave in this condition. If this matter cannot be resolved promptly and professionally, I intend to file a complaint with the Georgia Board of Dentistry and pursue any other remedies available under Georgia law. My mother deserved reasonable dental care, not repeated negligent treatment, unnecessary alteration of healthy teeth, and avoidable pain and inconvenience.
Hi, chocomilo loke, thank you for reaching out. We regret to hear about your recent experience. At Sage Dental, we take all forms of feedback seriously and welcome the opportunity to improve. If you’re open to discussing this further, please email our Quality Assurance Team at [email protected].
Experiencia fantástica: Really great place. They are professional and they really take care of you.
Hi, RJ Lorelike. We’re glad to hear that your experience at Sage Dental was a positive one! Thank you for sharing, and we look forward to your next visit!
Experiencia fantástica: From the moment my daughter and I arrived, the staff made us feel comfortable and welcome. The hygienist was patient, gentle, thorough, and also pretty funny, which helped make the appointment even more enjoyable. The dentist took the time to explain everything clearly and provided honest recommendations without making us feel pressured into unnecessary treatment. I really appreciated the care they showed my daughter and how easy they made the entire visit.
Hi Ronyell Jones, thanks for your review! At Sage Dental of Marietta at West Cobb we’re proud to offer care that’s both efficient and gentle—using the latest tools to keep your oral health on track. Your kind words are truly appreciated.
Experiencia fantástica: I experienced very caring and professional treatment from the beginning to the end of the visit. Clarity of the cost/ budget is really important and helpful in moving forward with the treatment process.
Hi Mushtaq Khan, thanks for your review! At Sage Dental of Marietta at West Cobb we’re proud to offer care that’s both efficient and gentle—using the latest tools to keep your oral health on track. Your kind words are truly appreciated.
Experiencia fantástica: Dr. Snyder did an amazing job doing an extraction!! Dr. Snyder also talks you through the procedure which helps you know to expect. The entire staff is great and attentive. Jenny, one of Dr. Snyder’s assistants is wonderful and help out you at ease. Sherri and Amy at the front desk are as helpful and supportive.
Hi Jacqueline Herrington, thank you for your kind feedback! At Sage Dental of Marietta at West Cobb we're committed to creating a personalized, tech-supported care experience that empowers our patients to take charge of their oral health. We appreciate your support!
Experiencia fantástica: Very professional and very informative. Explained every step they done.
Hi, George. It’s great to know about your recent experience at Sage Dental! We appreciate you taking the time to share, and we look forward to seeing you again soon!
Experiencia fantástica: The staff was friendly and efficient. I enjoyed my visit this morning.
Hi, Angela. We’re glad to hear that your experience at Sage Dental was a positive one! Thank you for sharing, and we look forward to your next visit!
Experiencia negativa: I feel the practice has a strong corporate focus, with frequent recommendations for additional services and charges that doesn’t feel necessary. This is typical corporation dentistry.
Hi Anna, we’re sorry to hear you had this experience. Your feedback is important, and we take it seriously. At Sage Dental of Marietta at West Cobb, our mission is to deliver care that supports total wellness—starting with a healthy smile. If you'd like to continue the conversation, please contact our Quality Assurance Team at [email protected].
Experiencia fantástica: Nicole Edwards, my hygienist was excellent. She was skillful, knowledgeable, and personable. Doctor Snyder has been excellent as my dentist. I am very pleased with Sage Dental West Cobb. Thank you !
Hi Dr E Douglas Pratt, thank you for your kind feedback! At Sage Dental of Marietta at West Cobb we're committed to creating a personalized, tech-supported care experience that empowers our patients to take charge of their oral health. We appreciate your support!
Experiencia fantástica: Great customer service, staff friendly and nice to talk to!
Hi, Corinne. We're thrilled to hear about your visit to Sage Dental! Thank you for sharing your feedback, and we can’t wait to see you again soon!
Experiencia fantástica: I came in for my appointment, the receptionist was extremely kind and welcoming, the whole staff has a great attitude and i have nothing but good kind words about them. Great place, would come again!
Hi, Kaussy. We’re glad to hear that your experience at Sage Dental was a positive one! Thank you for sharing, and we look forward to your next visit!
Experiencia fantástica: Best dentistry experience, amazing staff, quick in and out!
Hi, Adryana. We're thrilled to hear about your visit to Sage Dental! Thank you for sharing your feedback, and we can’t wait to see you again soon!
Experiencia fantástica: Everyone was professional and nice. Leisha was caring and courteous and professional. Dr Snyder was courteous and professional.
Hi, Ron. It's wonderful to know about your recent experience at Sage Dental! We appreciate you taking the time to share, and we look forward to your next visit!
Experiencia fantástica: Amazing service! Stressed the importance of education
Hi, Jazmin. We're delighted to hear about your experience with us at Sage Dental! Thanks so much for sharing, and we look forward to welcoming you back!
Experiencia fantástica: Entire staff,ie. Reception, Hygienist, and Dr. we're cordial, informative and professional.
Hi, Gwen. We're excited to hear how your visit to Sage Dental went! Thank you for sharing your experience, and we can’t wait to have you back!
Experiencia fantástica: Sage Dental(Dallas Hwy/West Cobb) is and has always been GREAT to me!! The personnel is amazing, friendly and concerned about your needs. Thanks Sage!!
Hi Gregory Hall, we appreciate your kind message! Helping patients feel confident in their smiles using smart tools and supportive care is what we’re all about here at Sage Dental of Marietta at West Cobb. Thanks for being part of that journey!
Experiencia fantástica: Staff is super friendly and they are efficient! It is also easy to get an appointment in a reasonable amount of time.
Hi, Seth. We're excited to hear how your visit to Sage Dental went! Thank you for sharing your experience, and we can’t wait to have you back!
Experiencia negativa: Terrible. The doctor was nice which is why I stayed. However, the administration side needs serious help. I waited 9 months for my cleaning appointment and 2 months prior to that because of a mistake they made TWICE with scheduling. I had not had my cleaning for a whole year because of this. After all of this time and waiting, I had completely different insurance and after contacting the office multiple times to verify coverage I never received a call until the day before where they called me to reschedule yet again because of a flood! I know things happen but having to be inconvenienced this amount of time is outrageous. I ended up having to cancel my appointment because they’re stating that I will owe a large sum of money for my appointment the next day and only after I asked again. If I didn’t say anything, I would’ve been turned around and inconvenienced yet again! Not to mention, I called weeks before to have this straightened out so this wouldn’t be a last-minute problem AGAIN! I had to take off work, and secure a babysitter, only to be told that I needed to go to a further location and that I would owe money that I had no idea about and after a whole year, I STILL don’t get my teeth cleaned. I am not happy with the service here and I will be finding another dentist.
Hi L. Norwood, thank you for sharing your feedback. We’re truly sorry to hear about this experience. We take all concerns seriously, whether they’re about care, service, or communication. We’d appreciate the chance to review everything with you directly. Please contact our Quality Assurance Team at [email protected] so we can help.
Experiencia negativa: This is one of the worst dental experiences I've ever had! I should have trusted my gut from the start, but I wanted to give them a chance since my original dentist was far away. I want to start by saying that I have always gone to the dentist. Still, for some reason, this one seems off with the pre-treatment estimates and what you have to pay. My advice is to pay very close attention to your estimates! Even my cleaning, which costs nothing elsewhere, came with a charge here. Also, make sure there are no surprise fees that you end up paying. It happened to me, and I had to argue with the front desk lady because she thought she could pull a fast one on me! That should have been a sign, but I went back anyway! However, it wasn't this that made me decide never to return; it was the dentist's unprofessional behavior. I was scheduled for a cosmetic procedure to fix a small chip in my tooth, but while I was there, I asked her to check a previous filling that was affecting my bite and gum line. She fixed it so quickly and poorly that my tooth looked like an amateur had just gone to town filing it unevenly. When I told her it still bothered me, she got annoyed. She said she didn't know what else to tell me because she had done everything she could and offered me a hygiene appointment to address some staining at the back of my tooth; keep in mind, she put a filling on the tip of my tooth, which was gritty and needed shaping and filing, so what does that have to do with a hygienist? Then she stormed out of the room, leaving the appointment unfinished. I have never been so shocked. I ended up leaving quickly, only to be stopped again with a bill for a supposed charge my insurance didn't cover, which I plan to verify. Now I have to return to my old dentist to fix the mess she made! I personally don't recommend!
Hi Isata KW, we understand your concerns and truly regret that your visit left you feeling this way. Your voice is important to us. Sage Dental of Marietta at West Cobb is committed to care that safeguards both your oral and overall health. For additional support, our Quality Assurance Team is available at [email protected].
Experiencia fantástica: My face is still numb but I’m very happy with the team here at west cobb and their service! Got two root canals done in about 30-45mins !
Hi Kelli Ash, thanks for your review! At Sage Dental of Marietta at West Cobb we’re proud to offer care that’s both efficient and gentle—using the latest tools to keep your oral health on track. Your kind words are truly appreciated.
Experiencia fantástica: Sweetest people and always efficient! As someone with high anxiety about going to the dentist, I really appreciate the care they put into their work.
Hi Sarah Dixon-Morgan, thanks for your review! At Sage Dental of Marietta at West Cobb we’re proud to offer care that’s both efficient and gentle—using the latest tools to keep your oral health on track. Your kind words are truly appreciated.
Experiencia negativa: Do not ever go to Sage Dental. They’ll sell you their insurance policy, which doesn’t cover much of anything. They did a root canal without my . A crown and a filling fell out and they refused to fix it (now i have to pull the tooth) and told me to leave and made up words that I said that I did not say.. Do not, i repeat do not go to Sage Dental
Hi Arden Rayne, we understand your concerns and truly regret that your visit left you feeling this way. Your voice is important to us. Sage Dental of Marietta at West Cobb (formerly Mark Caceres, DMD, LLC) is committed to care that safeguards both your oral and overall health. For additional support, our Quality Assurance Team is available at [email protected].
Experiencia fantástica: Super funny and fun place, very straightforward, 10
Thank you for the 5-Star review!
Experiencia fantástica: Everyone was very friendly and nice
Hi, Janet. We're thrilled to hear about your recent visit to Sage Dental! Thank you for sharing your experience, and we can't wait to have you back soon!
Experiencia fantástica: Everyone at Sage Dental was wonderful and made me feel special in a good way. Very caring and attentive.
Hi, Daphne. It’s great to know about your recent experience at Sage Dental! We appreciate you taking the time to share, and we look forward to seeing you again soon!
Experiencia fantástica: Ironically, I located Sage Dental by searching Google. From meeting Jessica at the front desk, everyone was very friendly. They were very thorough, from x-rays done by Erica, to my hygienist, Jessica. The consultation with Dr. Snyder explaining future care needed to sustain better oral health, left me with options to truly consider. Thank you Sherry for the itemized cost of services, allowing me to plan accordingly. Looking forward to scheduling my next appointment.
Hi Gigi M, thank you for your kind feedback! At Sage Dental of Marietta at West Cobb we're committed to creating a personalized, tech-supported care experience that empowers our patients to take charge of their oral health. We appreciate your support!
Experiencia fantástica: Love this dentist, the whole office staff is amazing, commutative and friendly. Would recommend.
Hi Taylor Holt, we appreciate your kind message! Helping patients feel confident in their smiles using smart tools and supportive care is what we’re all about here at Sage Dental of Marietta at West Cobb. Thanks for being part of that journey!
Experiencia fantástica: Great office staff. Got me in right away Dr.Cheryl Snyder amd her assidtant are the best.
Hi Barbara Shendrick, thank you for your kind feedback! At Sage Dental of Marietta at West Cobb we're committed to creating a personalized, tech-supported care experience that empowers our patients to take charge of their oral health. We appreciate your support!
Experiencia fantástica: Oitstanding and always does a great job with customer service l
Hi, Walter. We’re so happy to hear about your experience with Sage Dental! Thanks for sharing, and we look forward to welcoming you back soon!
Experiencia fantástica: I left a comment raving about this place over a year ago and as you can see, I still think highly of it my hygienist was patient, informative, and thorough. Sherry is still here. She’s amazing too, not just at collecting payments (LOL) but she’s very personable and makes the entire process a lot smoother. I recommend this location to everyone.
Hi Liana Roberts, thank you for your kind review! At Sage Dental of Marietta at West Cobb we’re dedicated to making dental care feel both advanced and approachable—so every patient can feel confident and comfortable in their care. We truly appreciate your support.
Experiencia fantástica: A great place, get things done pretty quickly. Everyone is nice as well.
Hi, Brian. It’s great to know about your recent experience at Sage Dental! We appreciate you taking the time to share, and we look forward to seeing you again soon!
Experiencia negativa: Sage Dental of Marietta has a good team. They are friendly, professional and thorough. The atmosphere is calm and laidback. This is important to me when I am having dental work.
Hi Ceaile Brooks, thank you for your kind feedback! Our goal at Sage Dental of Marietta at West Cobb is to make every patient feel supported, respected, and well cared for with the help of modern dental tools and a compassionate team.
Experiencia fantástica: I had a very good experience with Sheneda. Thank you.
Hi, Caroline. We're so glad to hear your feedback about Sage Dental! Thank you for sharing your experience, and we look forward to your next visit!
Experiencia fantástica: Jasmine was amazing. After previously having a terrible experience with a different hygienist, Jasmine was a welcome change. Kind, gentle, and efficient -highly recommend.
Hi Laura Currey, thanks for your review! At Sage Dental of Marietta at West Cobb we’re proud to offer care that’s both efficient and gentle—using the latest tools to keep your oral health on track. Your kind words are truly appreciated.
Experiencia fantástica: Amazing customer service! Dr. Snyder is the BEST!
Hi, Karli. We're delighted to hear about your experience with us at Sage Dental! Thanks so much for sharing, and we look forward to welcoming you back!
Experiencia fantástica: Nicole was absolutely perfect. Her professionalism, care, and attention to detail made all the difference during my visit. She handled everything so smoothly and made me feel completely at ease throughout the entire appointment. Honestly, it’s because of Nicole that I’m coming back — her work and kindness truly stood out. Thank you, Nicole, for providing such an exceptional experience!
Hi David Howell, thanks for your review! At Sage Dental of Marietta at West Cobb (formerly Mark Caceres, DMD, LLC) we’re proud to offer care that’s both efficient and gentle—using the latest tools to keep your oral health on track. Your kind words are truly appreciated.
Experiencia fantástica: From the moment I walked in, the staff was welcoming and professional. The office is modern, spotless, and they run right on time—which I really appreciate. The hygienist was thorough yet gentle, and the dentist provided clear, honest feedback without trying to push unnecessary treatments. Truly a 5-star experience.
Hi Ty Hicks, thank you for your kind review! At Sage Dental of Marietta at West Cobb we’re dedicated to making dental care feel both advanced and approachable—so every patient can feel confident and comfortable in their care. We truly appreciate your support.
Experiencia fantástica: Sage dental is great, especially sherry at the front office she’s such a joy and has the best customer service ever 10/10!!!
Hi big bachi, thank you for your kind review! At Sage Dental of Marietta at West Cobb we’re dedicated to making dental care feel both advanced and approachable—so every patient can feel confident and comfortable in their care. We truly appreciate your support.
Experiencia fantástica: Great facilities. Great staff and the best doctors... thank you! Always leave with a better smile then I came in with !
Hello Alex Nepogoda, We're happy to hear about your recent experience with Sage Dental. Thank you for taking the time to share your experience, and we look forward to welcoming you back soon!
Experiencia fantástica: Great job on deep cleaning by Jasmine. Nadia is kind and very uplifting, which helps being at the Dentist . Chris the Periodonist is great also, made the exam painless. Would highly recommend them . See you guys in 3 months. Thanks Jana
Hi Jana S. Jackson, thank you for your kind feedback! At Sage Dental of Marietta at West Cobb we're committed to creating a personalized, tech-supported care experience that empowers our patients to take charge of their oral health. We appreciate your support!
Experiencia negativa: SCAM!!! Never go here. They will try to over treat you and overcharge you. They said I needed 3 root canals based off a horrible xray they took. I went to my old dentist in horror and I need 0 root canals and two of the teeth that Sage said I needed root canals on need NO WORK at all!! Not even a filling! They were overcharging and horrible. NEVER GO HERE!!
Hi Abbie, we’re sorry to hear you had this experience. Your feedback is important, and we take it seriously. At Sage Dental of Marietta at West Cobb, our mission is to deliver care that supports total wellness—starting with a healthy smile. If you'd like to continue the conversation, please contact our Quality Assurance Team at [email protected].
Experiencia fantástica: Dr. Snyder and her office are the most personable and professional people I’ve known! What a great experience
Hi Savannah-Rae Snyder, thank you for your kind review! At Sage Dental of Marietta at West Cobb we’re dedicated to making dental care feel both advanced and approachable—so every patient can feel confident and comfortable in their care. We truly appreciate your support.
Experiencia fantástica: I normally go to the midtown office and this office (Marietta) is 10x better. They called me right back at my scheduled time unlike midtown where they have you wait upwards to a hour after your appointment time. Service was fast and staff was super nice and welcoming.
Hi Joy Hamilton, thanks for your review! At Sage Dental of Marietta at West Cobb we’re proud to offer care that’s both efficient and gentle—using the latest tools to keep your oral health on track. Your kind words are truly appreciated.
Experiencia negativa: Really disappointed in this office. Staff was slow, hard to hear and understand, and the quote I was given for a cleaning even with insurance was outrageous. My husband also had a really bad experience - the person working on his crown muttered something and literally walked away from him mid job and disappeared. He was told a complete crown could be done in a timely manner, then it couldn't. We had to leave on a three week vacation with a hole in his gums and a temporary that had already been in three weeks. Both of us paid what we thought we owed completely, only to be billed later for multiple other things out of no where.No thank you. I have zero faith in this location. The one in Acworth treated me a bit better, but is still back billing me. Can not recommend.
Dear Deborah Behm, thank you for reaching out. We regret to hear about your recent experience. At Sage Dental, we take all forms of feedback seriously and welcome the opportunity to improve. If you’re open to discussing this further, please email our Quality Assurance Team at [email protected].
Experiencia fantástica: This is the best dentist I have ever been to . I had an extraction done and it was out in like 30 seconds zero pain. Highly recommend them to anyone seeking dental work .
Hi Dakota Weaver, thank you for your kind feedback! At Sage Dental of Marietta at West Cobb we're committed to creating a personalized, tech-supported care experience that empowers our patients to take charge of their oral health. We appreciate your support!
Experiencia fantástica: The is my 1st time visiting Sage Dental and it was trouble in the beginning Ms Cheryl Snyder had me laughing B4 I could show her my ID and insurance cards and the young woman ( I apologize that I 4got your name) that took my X-rays and prep me for the Dental Hygienist was sooooooooooo polite and nice, this is a GREAT PLACE for Dental care. Thanks for making me feel at home and helping me get my Dental work done with ease. Thanks again!!!!!!!!!! Have a Great Thanksgiving to everyone. The Shuler Family
Hi mike shuler, thanks so much for the thoughtful review! At Sage Dental of Marietta at West Cobb we’re honored to be part of your oral health goals and are always evolving with new technology and compassionate care. We appreciate your trust.
Experiencia fantástica: Everyone there was so polite and very nice. I love it. Keep up the good work. I will be returning thank you
Hi, Effie. We're so glad to hear your feedback about Sage Dental! Thank you for sharing your experience, and we look forward to your next visit!
Experiencia fantástica: The dentist and assistant or hygienist were awesome. I felt super comfortable bcuz they attended to all my needs
Hi, Diana. We’re so happy to hear about your recent visit to Sage Dental! Thanks for sharing your experience, and we look forward to welcoming you again soon!
Experiencia negativa: Everytime I go there it is like going to a car dealership- they try and try to charge you for things you didn't ask for or want. I went today for my semi annual cleaning and annual X-rays. They asked me to sign their tablet stating it would cost me $73 out of pocket. I told them it should be covered under my insurance, they said yes except that Insurance did not cover anesthesia and some other service. I asked why I would need anesthesia for a cleaning and that I didn't want anything but what I asked for- cleaning and X-rays. She had to leave to get approval to proceed. They finally did what I wanted and their service was fine. I got home and looked at my bill online and it still shows $73! Wish my old dentist didn't sell out to Sage. Funning thing about leaving a bad review, shortly after I received a certified letter from the dentist stating that they are refusing to provide further service to me. I would assume if they were serious about fixing the problem they would want me back to show what they can really offer. But I guess they are just like I stated- a group that is out to nickel and dime you as much as possible. I wasn't sure if I was going to give them another chance to correct their problems, but I guess they made the decision for me. Kind of reminds you of Trump- if you speak bad about them rather than correct the issue they fire you. Good bye Sage Dental of Marietta at West Cobb.
Hello Peter O'Leary, we appreciate you taking the time to share your experience. We’re sorry for any issues you encountered. Your concerns matter to us, and we’re committed to addressing them thoroughly. Please feel free to contact our Quality Assurance Team at [email protected] so we can assist you directly.
Experiencia fantástica: I am grateful to be part of the Sage Dental family. I love how Dr. Synder explained the work that has to be done. The staff is warm and friendly. I appreciated Sherry’s sense of humor, which put me at ease. My mouth is in good hands.
Hi Cheryl Thompson Williams, thanks for your review! At Sage Dental of Marietta at West Cobb we’re proud to offer care that’s both efficient and gentle—using the latest tools to keep your oral health on track. Your kind words are truly appreciated.
Experiencia fantástica: Just want to say Stacy who was filling in for my usual hygienist who was out, absolutely love her! Brought so much joy to my Monday on top of a great cleaning ❤️
Hello Nina Gilmore, We're happy to hear about your recent experience with Sage Dental of West Cobb! Thank you for taking the time to share your experience, and we look forward to welcoming you back soon!
Experiencia fantástica: 10/10 Dr. Snyder and TEAM - you guys are awesome. Thank you from the bottom of my heart for your great care and fixing my tooth perfectly. So glad I found a great dental practice.
Hi Constance Beer, We appreciate you taking the time to share this! At Sage Dental of Marietta at West Cobb we’re all about empowering healthier smiles through smart technology and patient-first care. Thanks for being part of our community!
Experiencia fantástica: Initial visit was welcoming and friendly. The consultation was thorough.
Hi, Kat. It's wonderful to hear about your recent visit to Sage Dental! Thank you for taking the time to share your thoughts, and we can’t wait to see you again!
Experiencia fantástica: Best dental experience I’ve ever had! The staff was friendly, the office was spotless, and my dentist was professional and gentle. I left feeling confident and well cared for. Highly recommended
Experiencia fantástica: Excellent 1st checkup, and their following procedure was well explained. These are professional dentists and I’m happy to be a customer of Sage Dental at West Cobb!
Hi, Jose. It’s fantastic to hear about your recent experience with Sage Dental! Thanks for taking the time to share, and we look forward to welcoming you back soon!
Experiencia negativa: I went for a couple of years but left to try somewhere else. They seem to be going through a rough patch and things seem to be unorganized. Maybe they are short on staffing.
Hi Craig McCloskey, thank you for your feedback. We’re truly sorry to hear about your experience. We take every concern—whether related to care, service, or communication—very seriously. Our team would be grateful for the opportunity to speak with you directly and work toward a resolution. Please reach out to our Quality Assurance Team at [email protected].
Experiencia fantástica: Very pleasant staff. From the front office staff, Amy & Sherry -aka my Match Factory gaming partner to Keith, "J" & Dr. Snyder. I appreciate you all calming my fears.
Hi Danett Bourgolly, thanks for your review! At Sage Dental of Marietta at West Cobb we’re proud to offer care that’s both efficient and gentle—using the latest tools to keep your oral health on track. Your kind words are truly appreciated.
Experiencia negativa: I was charged for a service that I did not receive, had several appointments canceled without being told. I lost wages because of these office canceled appointments. Nothing was done to fix the problem. Was told repeatedly that I was right and they were sorry but nothing was corrected. I was told that nothing could be done.
Dear Imcrafty1974, thank you for reaching out. We’re sorry for the trouble you encountered with scheduling your appointment. Access to timely care is a priority for us, and we’re constantly refining our systems to make the process smoother. We provide digital scheduling tools and offer same-day appointments when available to better serve our patients. If you’d like to discuss further, don’t hesitate to contact us at [email protected].
Experiencia fantástica: I have been going to Sage Dental for a while. I absolutely love the front desk. Dr. Snyder is always great. However, today my experience was absolutely amazing. My teeth have been in bad shape, so I had to get a lot of work done today. My hygienist, Nicole, was INCREDIBLE. I really hate going to the dentist and she made I was comfortable and she did everything in her power to alleviate my pain. I absolutely love her. The ladies at the front desk, I wish I knew both of their names, but they are incredibly kind.
Hi Aria LaTour, thank you for your kind feedback! At Sage Dental of Marietta at West Cobb (formerly Mark Caceres, DMD, LLC) we're committed to creating a personalized, tech-supported care experience that empowers our patients to take charge of their oral health. We appreciate your support!
Experiencia negativa: had a tooth extracted was told I’d be called the next day Never received a call I called to get prescription refilled for pain Now the whole left side of my face is swollen I called and was told that I should go see a doctor at urgent care
Dear dave fay, thank you for reaching out. We regret to hear about your recent experience. At Sage Dental, we take all forms of feedback seriously and welcome the opportunity to improve. If you’re open to discussing this further, please email our Quality Assurance Team at [email protected].
Experiencia fantástica: Doctor and staff were very friendly and personable. They were upfront about pricing and what my insurance covered and didn’t cover. I was a first time patient and also received a deep cleaning. Very thorough and I will definitely be back for my routine visit.
Hi, Angela. We’re so happy to hear about your experience with Sage Dental! Thanks for sharing, and we look forward to welcoming you back soon!
Experiencia fantástica: Everything went well, The staff was friendly, The Doctor Cheryl Snyder, Explained everything, I had a good understanding of what I need done.
Hi, Cheryl. We're thrilled to hear about your recent visit to Sage Dental! Thank you for sharing your experience, and we can't wait to have you back soon!
Experiencia negativa: I should've read the reviews before going in. Doctor and clinical staff were great. The problem is insurance billing. Never have I ever heard of a place that won't bill primary and secondary insurance. Office manager told me that she never said that medical needed to be billed first, but I still have the voicemail with the message she left me. Then kept stating they only bill the primary even AFTER a 3-way call with my dental insurance carrier letting her know that they just want to see that medical was billed first and what medical would cover then they would state what they would cover. My medical covers NOTHING so without billing my actual dental insurance I would have to foot the entire bill! I see a lot of reviews about pricing here, I see why.
Dear Lakisha Applon, thank you for reaching out. We regret to hear about your recent experience. At Sage Dental, we take all forms of feedback seriously and welcome the opportunity to improve. If you’re open to discussing this further, please email our Quality Assurance Team at [email protected].
Experiencia fantástica: The staff is absolutely great. I was a patient with Caceres and I am still with Sage. I walked in with an issue and they were very busy; yet worked me in anyway. I've always received excellent service with Sage. Thank you all. I really appreciate the way you took care of me yesterday!
Hi, Mark. We're delighted to hear about your experience with us at Sage Dental! Thanks so much for sharing, and we look forward to welcoming you back!
Experiencia fantástica: Amy, Dr. Snyder, Nicole, Jovannie ALL AWESOME and extremely professional!!!! I didn't feel pressured or rushed.. they are all so sweet. Go here you will be pleased!
Hi, Wanda. It’s great to know about your recent experience at Sage Dental! We appreciate you taking the time to share, and we look forward to seeing you again soon!
Experiencia negativa: Please do not come to this place. THEY ARE LIERS RUN GO SOMEWHERE ELSE. I went to this office asking for implants. I was told that my teeth would have to be pulled and the implants would cost 6044.00 final cost because of my insurance. I said okay. I called today to ask more questions. The lady played stupid like she had no clue what I asked for. OH, WE DONT DO IMPLANTS HERE. I canceled my appointment. PEOPLE DO ANYTHING FOR A SALE. One reason why people don't trust doctors. THEY STAFF LIE.
Dear Pamela King, thank you for reaching out. We regret to hear about your recent experience. At Sage Dental, we take all forms of feedback seriously and welcome the opportunity to improve. If you’re open to discussing this further, please email our Quality Assurance Team at [email protected].
Experiencia fantástica: What a wonderful experience i had with this office. Im always scared of going to any dentist but they made me feel relaxed and at ease through the whole process. Sherry up front explained all the cost and broke down everything so I understand clear. I highly recommend this place to anyone looking for a good dentist.
Hi Tonya Allen, thank you for your kind review! At Sage Dental of Marietta at West Cobb (formerly Mark Caceres, DMD, LLC) we’re dedicated to making dental care feel both advanced and approachable—so every patient can feel confident and comfortable in their care. We truly appreciate your support.
Experiencia positiva: My experience was pretty good. The staff was very friendly and most of my needs were met. Update: Attempted to schedule an appointment for an adjustment( a process that takes 10 minutes or less) and was advised I had to wait until the following week...
Hi, Shomari. We're delighted to hear about your experience with us at Sage Dental! Thanks so much for sharing, and we look forward to welcoming you back!
Experiencia negativa: New patient—never again. I left without service. From the moment I walked in, I was greeted with nothing but rudeness and attitude from the front desk. Without even letting me say something, the receptionist raised her hand and finger from across the room to stop me from saying anything. Not even good morning. Seriously? Too busy I guess. She was short, dismissive, and clearly annoyed by my basic questions about insurance coverage. For the record—they don’t accept secondary dental insurance and can’t even tell you whether you’ll owe anything after your visit. Imagine trusting a place with your smile when they can’t be upfront about basic billing. When I ultimately declined service, she snatched the iPad from my hands and just walked away—no goodbye, no direction, nothing. I was left standing there like, what the heck? So I left. If this is the level of service at the front desk, I’m not about to find out what the back rooms are like. And let’s just say—professionalism should be reflected in both behavior and appearance. Not impressed.
Hi, J Pedro, thank you for reaching out. We regret to hear about your recent experience. At Sage Dental, we take all forms of feedback seriously and welcome the opportunity to improve. If you’re open to discussing this further, please email our Quality Assurance Team at [email protected].
Experiencia fantástica: My new patient visit was Great! My Dentist, Dr. Snyder was very patient and went over Everything with me. I was even shown Patient videos to explain different procedures I will have. The Staff was pleasant, and the facility is Clean
Hi, Lorraine. We're thrilled to hear about your recent visit to Sage Dental! Thank you for sharing your experience, and we can't wait to have you back soon!
Experiencia fantástica: OMG, I love this place. I have always been taken care of when I have had to come. It’s more than professional, it’s a family setting. I was made very aware of what needed to be done. I will definitely refer family and friends, especially knowing that there are many different locations for convenience.
Hi, Debbie. It’s great to know about your recent experience at Sage Dental! We appreciate you taking the time to share, and we look forward to seeing you again soon!
Experiencia negativa: Visited their office back in November 2024 for some periodontal cleaning they recommended. After checking my insurance,I was informed that my insurance would cover a portion and I would pay the rest. I ended up paying about $900 out of pocket which I’m still clearing off my credit card. Only to be sent a bill in June 2025 to say the insurance is not covering it. Apparently, they should have received prior authorization from the insurance company before going ahead with the cleaning. This could have been done because they had all the information from x-rays etc so could have find out if it was actually covered or not . Instead they claim it covered and now that the insurance is not covering it,they are sending me the bill. This is a scam and fraud. I’m seeing lots of persons being victimized by these scams where they are having to take legal actions but never taught this would be me. After talking to my insurance company,they even sent a bill of almost $5000 for the cleaning then sending me a bill $646.40. I’m sure the insurance company would rather the one sent to me. Very disappointed even through you all pretended to be nice.
Hello Kim Kim, we regret any confusion or inconvenience you’ve experienced. Our team works hard to offer accurate cost estimates, but at times, actual insurance coverage may not align exactly with the information we’re given. We welcome the opportunity to discuss this further and make things right. You can reach us at [email protected].
Experiencia fantástica: Dr. Snyder is an exceptional dentist. I live in South Fulton and gladly make the drive just to experience her outstanding customer service and professionalism. Best of all—she’s gentle and truly pain-free!
Thank you for your 5-star review!
Experiencia fantástica: I was able to come in and get a plan in place to replace two chipped teeth with bridges. Definitely change my life and allow me to smile again. Would definitely recommend this team.
Hi, Chester. We're excited to hear how your visit to Sage Dental went! Thank you for sharing your experience, and we can’t wait to have you back!
Experiencia fantástica: "I recently had a dental cleaning appointment at Sage Dental, and I couldn’t be happier with the experience. The staff was friendly, attentive, and made me feel comfortable from the moment I walked in. My hygienist was thorough and gentle, taking the time to explain each step and provide tips on maintaining my oral health. The office was clean and well-organized, and I appreciated the minimal wait time. Overall, Sage Dental provided top-notch care, and I would highly recommend them to anyone looking for a reliable, professional dental office!"
Hi, we’re pleased to learn about your experience at Sage Dental! Thank you for taking the time to share, and we can’t wait to see you again!
Experiencia negativa: if there was away to visit Dr. Snyder w/o going though Peggy at the front desk, my experience would have been great. I made an appointment to see the periodontist. i was called by his office went over dental codes that would be used for consult. I was told that my visit would not be covered but the out of pocket cost would be 60.00. i drove 45 mins to the office and when my name was called i was told that my out of pocket cost would be 92.00. I advised that i didn't come prepare to pay that amount (due to me being on a budget). I was told what code was used and that, that was what came up in the system with no further explanation as to why the price changed. so I left and went home and tried to figure out where the breakdown and communication occurred. I contact the office back and got Peggy who is the most horrible rude disrespectful condescending person I have ever met. I was trying to talk to her to find out why I was quoted one price and the price was different when I got there. she talked over me and told me I could go to another dentist closer to me. started quoting me Dental codes wouldn't allow me to speak. I asked if I could get prior authorization from my insurance company for this particular service. I was told by Peggy that she was not going to do that for me. after yelling the code that the office used and that someone will call me back to schedule my appointment and refuse to give me the phone number for the periodontist office. hung up, i had one more question and called back. Peggy pick the phone up immediately place me on hold and left me there. Due to caller ID she knew it was my call. once again I hung up and contact corporate them the state board of Dentistry to larger complaint.
Hi Connie Burke, thank you for your feedback. We’re truly sorry to hear about your experience. We take every concern—whether related to care, service, or communication—very seriously. Our team would be grateful for the opportunity to speak with you directly and work toward a resolution. Please reach out to our Quality Assurance Team at [email protected].
Experiencia negativa: The office stuff, for the most part, is awesome. When it comes to billing, ot giving ou information. They are horrible. They told me 1 price the billed my insurance a different price. Which i was billed for difference. I was told my insurance covered all of a deep cleaning. Then was, again, billed for this. They need to be honest and tell you upfront, what you need to pay. If this was corrected I would go back. I don't trust them so I will NOT be going back.
Hello Cynthia Craft, thank you for bringing this to our attention. We understand how frustrating billing discrepancies can be. While we strive to provide accurate estimates using the latest insurance information available, coverage can occasionally differ from what's expected. We’d appreciate the chance to look into this further with you. Please contact our Quality Assurance Team at [email protected].
Experiencia fantástica: I’ve never been in and out of a dentist office so fast considering the procedure I went through. Kind and understanding staff!
Hi, Elanor. We're delighted to hear about your experience with us at Sage Dental! Thanks so much for sharing, and we look forward to welcoming you back!
Experiencia fantástica: I love sage dental! Sherry at the front desk is so personable and nice! The team that did my crown and root canal was very patient with me and professional.
Hi, Destiny. We're thrilled to hear about your recent visit to Sage Dental! Thank you for sharing your experience, and we can't wait to have you back soon!
Experiencia positiva: 1st time visit. Everything seems fine, so far. Can't comment as yet, only had extrays done.
Hi, Lauren. We're thrilled to hear about your visit to Sage Dental! Thank you for sharing your feedback, and we can’t wait to see you again soon!
Experiencia negativa: This was my third and final visit to Sage Dental Marietta at West Cobb. My first visit as a new patient took nearly 2 hours just for X-rays and waiting, only to be told I had to come back for the actual cleaning. I returned later and the cleaning itself was fine, the dental hygienist was nice. Today, I came in for tooth pain. The front desk told me they had a 2pm opening due to a cancellation. I showed up 10 minutes early, but still sat in the waiting room until 2:50pm. The dentist briefly came in at 2:56pm, said I needed an X-ray, but the tools were still being sanitized. The tech didn’t take the two images until 3:10pm. By 3:25pm, I decided to leave. I was there for over an hour and a half, and saw the dentist and tech for maybe 10 minutes total. I was told the visit cost $237 (insurance covered it), but it’s not about the money, it’s about my time being disrespected. When I told the front desk I was leaving, she gave me a cold “sorry” and said the doctor would call me after reviewing the images. I told her I’d go to a different dentist, and she just said, “That’s fine,” with zero concern. Then she even tried to blame me, saying I was just added in to “fill in” and they were running behind. How is that my fault? I showed up early and did everything on my end. They’ll charge you for canceling, but when they waste your time, they don’t take any responsibility. This was my second time waiting forever with no real care or communication. I won’t be back.
Dear Joan B, thank you for reaching out. We regret to hear about your recent experience. At Sage Dental, we take all forms of feedback seriously and welcome the opportunity to improve. If you’re open to discussing this further, please email our Quality Assurance Team at [email protected].
Experiencia negativa: My appointment for July 3rd was scheduled 6 months ago during my last visit. However, on June 28th, I was contacted by the office and asked to come in earlier because they had double-booked my original time. I rearranged my schedule to help accommodate their mistake, but when I arrived for the new appointment, I was told I couldn’t get a cleaning because it was too early for my insurance to cover it. The hygienist was polite and offered to reschedule me or have me pay out of pocket—but I wasn’t about to pay for a service that would be fully covered just a few days later (on my original appointment date). What really bothered me was that after I declined to pay, the rescheduling felt very impersonal—no apology, no acknowledgment that I had already been inconvenienced twice because of their error. This experience showed a clear lack of organization and communication. I hope they take steps to better coordinate their scheduling and respect patients’ time in the future
Hi Imani Marshall, thank you for your feedback. We’re truly sorry to hear about your experience. We take every concern—whether related to care, service, or communication—very seriously. Our team would be grateful for the opportunity to speak with you directly and work toward a resolution. Please reach out to our Quality Assurance Team at [email protected].
Experiencia fantástica: Today I was lucky to get in as it was more or less a walk in appt. Took 30 minutes before I was seated but it went quickly forward. Great service.
Hello Mabel Kim, We're happy to hear about your recent experience with Sage Dental of West Cobb! Thank you for taking the time to share your experience, and we look forward to welcoming you back soon!
Experiencia negativa: I went to this office looking for a new regular dentist. After looking at my treatment plan they are trying to charge for things that don't need to be done. Then they charged me $90 for some bone graft that didn't even stay in. This office is about making money, not patient care. $30 for some regular Oral B mouthwash that costs $5.89 at Walmart? Seriously? Scammers are what these folks are. Shame on you for being in a position for people to trust you and this is how you behave. Will not be using Sage Dental due to their predatory practices.
Hello Erin Wilbanks, we appreciate you sharing your thoughts. Navigating dental expenses can be challenging, and we do our best to provide accurate, upfront information and work closely with insurance carriers. For those without insurance, SageCare+ is our in-house savings plan created to make dental care more affordable. If you need assistance, our Quality Assurance Team is here at [email protected].
Experiencia negativa: This is the WORST dentist in my experience If you care about your teeth I recommend you NEVER go here. I had a filling come off and I went in to get it fixed and they put the original filling back on and I paid $1000 for it and it came off in less than a month. I went to get it fixed and they put the original filling back in and I paid $1000 for it and it came out within a month.
Hi A E, we understand your concerns and truly regret that your visit left you feeling this way. Your voice is important to us. Sage Dental of Marietta at West Cobb (formerly Mark Caceres, DMD, LLC) is committed to care that safeguards both your oral and overall health. For additional support, our Quality Assurance Team is available at [email protected].
Experiencia fantástica: The first impression of the young lady was awesome.. Everyone there were genuine & so concerned for my dental health.
Hi, Adrian. It’s fantastic to hear about your recent experience with Sage Dental! Thanks for taking the time to share, and we look forward to welcoming you back soon!
Experiencia negativa: I went in April 23 for a filling, but was offered a last-minute cancellation for a deep cleaning. The deep cleaning was for one side only and was given a tablet to sign several pages! Nothing was explained to me!! paid $561. Aimee kept telling me to refer to the Pre treatment plan that I signed. It’s like The pretreatment plan is some sort of contract! They act as if they are sneaky lawyers!! I went up there today for clarity and I actually overpaid by $70 but I will never return to this stupid place!! Also they gave me a box of cordless water floss billed for $90. Which I never opened. I thought it was free
Hi, Beefy. Thank you for letting us know about your experience. We value all feedback and are dedicated to improving. Your satisfaction is our priority, and we’d like to discuss your feedback further. If you would like further assistance, please e-mail us at [email protected].
Experiencia fantástica: As soon as you walk in, you’re greeted with warm, friendly faces! Dr. Snyder and her staff are very knowledgeable and make sure you understand everything as well! I made a great decision and am SO happy to start my healthy dental hygiene journey! Thank you all so much for making me feel comfortable and educating me. I would HIGHLY recommend!
Hi Alicia Graham, thanks for your review! At Sage Dental of Marietta at West Cobb (formerly Mark Caceres, DMD, LLC) we’re proud to offer care that’s both efficient and gentle—using the latest tools to keep your oral health on track. Your kind words are truly appreciated.
Experiencia fantástica: Far more organized and personable than other Sage offices. I’m glad I moved treatment to this location.
Hi, Kevin. We're excited to hear how your visit to Sage Dental went! Thank you for sharing your experience, and we can’t wait to have you back!
Experiencia fantástica: Dana does a great job explaining everything that she's doing and she's efficient.
Hi Walter Lewis II, we appreciate your kind message! Helping patients feel confident in their smiles using smart tools and supportive care is what we’re all about here at Sage Dental of Marietta at West Cobb (formerly Mark Caceres, DMD, LLC). Thanks for being part of that journey!
Experiencia positiva: Very nice office! The staff were all very nice and welcoming. I did have to wait a little while because they only have one dental hygienist and I didn’t know I wasn’t going to have a cleaning that day, just a check up in my mouth so they said I have to come back in a few months , which I wish I knew before coming in.
Hi, Lyndsey. Your input is greatly appreciated. We're sorry to hear about your experience and want to address your concerns. If you would like further assistance, please reach out to us at [email protected].
Experiencia fantástica: OMG I LOVE THE STAFF AND CHERYL THE DENTIST. I MUST SAY I WAS TERRIFIED BECAUSE OF NEEDLES, BUT EVERYONE WAS SO UNDERSTANDING OF MY FEAR. BELIEVE ME EVERYONE WAS VERY PROFESSIONAL AND KIND. I RECOMMEND THIS DENISTRY TO EVERYONE. THANKS AGAIN SEE YOU IN 3 WEEKS.
Mary, thank you for the 5-star rating!
Experiencia fantástica: Everyone here from the receptionist to the doctor are so kind and friendly. Also quick and efficient. I’m very grateful I found them!
Hi, Sandra. We’re glad to hear that your experience at Sage Dental was a positive one! Thank you for sharing, and we look forward to your next visit!
Experiencia fantástica: This is the beat dental service I've received. The information provided to me was understandable. The billing made easy. The staff is very helpful and friendly. Prompt professional service with smile.
Hi, Mo. We’re glad to hear that your experience at Sage Dental was a positive one! Thank you for sharing, and we look forward to your next visit!
Experiencia fantástica: Love this place! they are very professional and friendly, they were able to take care of me with my wisdom tooth removal without any pain or discomfort. I highly recommend them!
Hi, Shane. We're delighted to hear about your experience with us at Sage Dental! Thanks so much for sharing, and we look forward to welcoming you back!
Experiencia fantástica: Sage dental is nice. The team from the door was very professional and polite. The office manager, Sherry, will give you a breakdown of services, which is a plus since dental work can be expensive.
Hi, Ife. We're thrilled to hear about your recent visit to Sage Dental! Thank you for sharing your experience, and we can't wait to have you back soon!
Experiencia negativa: Sage Dental was focused on selling me an expensive cleaning procedure and wouldn’t see me for anything else unless I agreed to this deep cleaning. The hygienist explained the need. I asked if I could decline the procedure. She said that is up to the Dentist. I asked “the customer doesn’t decide what care is provided?” She said it’s up to the Dentist. I asked the Dentist if I could decline the costly advanced cleaning and just get a filling she identified, the dentist said “no, because that would be unethical”. “So all or nothing? I asked. She said it would be unethical to only do part. So I had to decline all service because I didn’t want to commit to a procedure that cost me and my insurance thousands. Very weird vibe here. They were kind enough to give me my X-rays and procedure cost breakdown for a second opinion.
Hi, David. Thank you for your review. Your feedback is a critical component of our improvement process. We value your opinion and would appreciate the opportunity to resolve your concerns. If you would like further assistance, please contact us directly at [email protected].
Experiencia fantástica: Process was very smooth, got a tooth extracted and felt no pain at all. Very friendly staff. I’m new here from Texas and loved this place
Hi, Alex. We're thrilled to hear about your recent visit to Sage Dental! Thank you for sharing your experience, and we can't wait to have you back soon!
Experiencia fantástica: Awesome teeth cleaning service! Great attention to detail and quality work. Super polite and personable staff!
Hi, Eva. We're so glad to hear your feedback about Sage Dental! Thank you for sharing your experience, and we look forward to your next visit!
Experiencia fantástica: First time coming to this practice they were Fast and attentive, Dentist and staff were kind and respectful. Also informative.
Hi, Victoria. We're thrilled to hear about your recent visit to Sage Dental! Thank you for sharing your experience, and we can't wait to have you back soon!
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