Parkway Village Dental Care
Dê la bienvenida a Parkway Village Dental Care, su socio de confianza para la atención dental integral en St. Augustine, Florida. Ubicados en 205 Village Commons Dr, estamos dedicados a brindar un cuidado personalizado y de alta calidad a pacientes de todas las edades. Combinamos tecnología dental avanzada con años de experiencia profesional para ayudarle a lograr una salud oral óptima en un ambiente acogedor y cómodo.
Nuestro equipo de médicos compasivos, incluidos los Dres. Ana C Machado, Michael L Jarrell, Inna Nevelev y Logein M Badi, comparte la misma misión: ofrecer un cuidado excepcional con amabilidad, honestidad y respeto. Ya sea que busque mantenimiento preventivo, soluciones restauradoras o mejoras cosméticas, adaptamos cada plan de tratamiento a sus necesidades y objetivos únicos.
Ofrecemos una amplia gama de servicios diseñados para crear sonrisas hermosas y saludables. Nuestra experiencia incluye **Odontología Restauradora** (prótesis, tratamientos de conducto y puentes), **Endodoncia** (tratamiento de dientes agrietados y blanqueamiento interno) y **Odontología Cosmética** (carillas, bonding y transformaciones de sonrisa). Para aquellos que desean alinear sus dientes, ofrecemos tratamientos con alineadores invisibles **Invisalign®**. Además, nuestro consultorio está equipado para manejar **cuidados periodontales** utilizando técnicas láser de última generación (LANAP® y LAPT) y ofrece **Atención Dental de Emergencia** inmediata para problemas urgentes.
En Parkway Village Dental Care, creemos que la conveniencia financiera no debe obstaculizar el acceso a una atención de calidad. Aceptamos varios métodos de pago, incluyendo seguros, efectivo y tarjetas de crédito. También colaboramos con **CareCredit** para opciones de financiamiento flexibles y ofrecemos el plan de ahorro dental **VantageOne**, que proporciona descuentos significativos en los servicios sin límites anuales ni períodos de espera.
Experimente una visita al dentista que supere sus expectativas. Llámenos al (904) 201-1435 o agende su cita en línea para comenzar su camino hacia una sonrisa más sana y brillante hoy mismo.
Horario de apertura
- Domingo: (closed)
- Lunes: 7h-18h
- Martes: 7h-18h
- Miércoles: 9h-17h
- Jueves: 8h-18h
- Viernes: 8h-16h
- Sábado: (closed)
Fotos de Parkway Village Dental Care
Parkway Village Dental Care: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Opiniones en Google
4,6 de 5 sobre 296 opiniones
Experiencia fantástica: Parkway Dental does a great job in helping me with my dental care.
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Experiencia fantástica: Absolutely amazing service and kindness have yet to have a bad experience! Thank you !!
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Experiencia fantástica: Parkway Dental Clinic is an affordable clinic and the Doctor there and the staff is very personable, knowledgeable and caring. They make sure you are well taken care of with every visit. I would recommend them for all dental needs including implants which are very affordable.
Thanks so much – we appreciate you!
Experiencia fantástica: The people that work there are efficient and knowledgeable. Good experience.
Thank you for your review! We hope you have a great day!
Experiencia negativa: Parkway Dental Office was a mixed experience. The hygienist we worked with was great—professional, kind, and thorough. Unfortunately, the billing/insurance process was not handled well. We were repeatedly told the insurance claim information being submitted was incorrect, even though the provider was in-network. When we raised concerns, the staff members continued to deny that the information entered in their system was wrong. This led to major delays getting our child the proper dental care, and we eventually moved to another dentist. On top of that, the experience with Angie in billing was extremely unprofessional. When I tried to explain the problem with the claims and asked for clarification, she dismissed me, talked over me, and spoke to me in a disrespectful way. It felt like my concerns weren’t being taken seriously, which made the situation even more stressful. Based on the claims/billing issues and how concerns were handled, I would not recommend this office.
Thank you for providing this feedback. To protect everyone’s privacy, we are unable to address specific concerns in a public forum. If you would like to share more information, please contact our office directly at (904) 201-1435 so our team can assist you. We appreciate you taking the time to bring this to our attention.
Experiencia fantástica: Dr. Mike is great. He cares and is a highly experienced dentist who is up to date on everything new as well. . The staff is diligent, friendly, and lots of fun. Appointments are timely, office is comfortable, and location is easy to reach with ample parking. This is an excellent dental practice.
Your review supports our commitment to quality and care – thank you.
Experiencia fantástica: In general all the people that work here are so kind and professional, specially Diana Hernandez my hygienist is the best, my daughter loves her. Diana makes us feel so comfortable and always does a great job keeping our teeth impeccably clean.
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Experiencia fantástica: Pleasant office and staff. On time appointment. Very pleasant staff. Hygienist, Jennifer, did a great job.
Thank you for reviewing our office, Caroline. We are always open to opportunities for improvement, so all feedback is extremely meaningful to us.
Experiencia fantástica: Amazing!! Love this dentist and the team!
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Experiencia fantástica: My dentist phobia id gone. That days it all. Just very kind and knowledgeable women thank
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Experiencia fantástica: Very professional and a delight to have as our family dentistry. It was our first visit after relocating to Florida. We searched for months and for a dentistry that was in network with Delta Dental for retired military. I absolutely recommend Parkway Village Dental.
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Experiencia negativa: I was shocked to receive a surprise collection notice for a balance I had no idea was heading to collections. When I called the office to ask why I never received a final warning, their response was that I had 'opened an email' back in May. That email was not a final notice—it was a generic, automated 'New Statement' that simply said I had 30 days to view my bill online. It contained zero mention of being past due, zero mention of an impending deadline, and absolutely zero mention of debt collection or credit damage. I paid the balance to stop the credit hit, but I was forced to pay an extra collection fee because of their lack of clear communication. When I called back to ask if they would help with that extra fee since I never received a proper warning, they flatly refused and just repeated that I had opened the automated email. Future patients: Do not assume this office will call you, mail you, or explicitly warn you before sending your balance to collections. A generic e-statement is the only heads-up you will get. Check your balance constantly. This experience clearly deserves 1 star.
David He, thank you for your feedback. Our team is committed to providing excellent care for all patients. Please call us at (904) 201-1435, and a member of our team will be happy to speak with you. Thank you.
Experiencia fantástica: Parkway dental st Augustine was excellent. They are very friendly. Took great care of my wife. Explained the issue and what needs to be done to resolve the issue. Defintely recommend yhud dentist practice. Job well done !!
Thanks! Have a wonderful day!
Experiencia fantástica: I had a wonderful experience as a new patient! Spandana took excellent care of me. She was kind, patient and thorough. Dr. Jarrell was also wonderful. He was friendly and made me feel so comfortable. The office staff were all very welcoming and friendly. The best dental experience I’ve ever had!!
Thank you very much. High-quality patient care is incredibly important to us, so this review means a lot to our team.
Experiencia fantástica: In all of my adult years going to the dentist, I have found the absolute BEST with Parkway Village Dental Care! Every single aspect was top notch and I would recommend to anyone looking for a phenomenal dentist office!!!
Thank you very much!
Experiencia fantástica: Parkway’s team is great!
Your kind words are very encouraging for our team. Thank you!
Experiencia negativa: Stated several times during my visit I was only interested in services covered by my insurance, as they tried to upsell me on multiple different things. Nonetheless, they call me a week later saying they have magically found a way to charge me extra for something. Will be going elsewhere in the future.
Professional excellence is important to us, and we appreciate you taking the time to share your thoughts. To protect everyone’s privacy, we are unable to discuss specific matters in a public forum. If you would like to share more information with us directly, please call our office at 904-201-1435. Thank you for your feedback.
Experiencia negativa: Horrible experience! The front office staff was nice . The hygienist was horrible . She was very aggressive with my cleaning. Kept slipping instruments and stabbing me on the gums . I could still feel it, even though she did put numbing gel on my gums. It hurt bad . She also picked up and touched my sparkling water and looking at it and proceeded to tell me that Costco has a sparking water thing and I can make my own cheaper as what she does with her husband. I didn’t ask her opinion or want her to touch my drink. I was simply there for a routine teeth cleaning. When she was done, she kept trying to sell me on Curadon to get put on my teeth that was not covered by insurance, but might work to prevent pre-cavities. I told her I was not interested multiple times and she still kept pushing it on me. The dentist came in. He was fine and she kept pressing the Dentist on Curadon , but the Dentist didn’t act like I really needed it. He said it might or might not work and it was up to me. The Curadon would have been $230 out of pocket for 2 teeth or like she said broken up into two appointments and two payments. I still told her I wasn’t interested and she still kept selling it to me all the way to check out. I was so annoyed. No means no. Checkout was fine, but the hygienist was horrendous. My mouth hurt the whole day yesterday when I had my teeth cleaned and also today. It was such a bad experience, and I will be asking for another hygienist next time or switching dental offices all together. Not a pleasant experience!
Thank you for taking the time to share your feedback. We are committed to a positive experience for all patients. If you would like to speak with our Team directly, please call us at 904-201-1435. We value all feedback.
Experiencia fantástica: I would rather burn my mouth with hot coffee than go to a dentist, but my visit to PVDC was surprisingly good. From the initial contact at the desk, to the hygienist, and then the dentist, my nerve endings were relaxed. PVDC is a modern dental office, with new equipment I’ve never seen before. Everyone was professional and personable. I didn’t feel like just another butt in the chair. They explained everything they were going to do, and were upfront with the cost. No high pressure pushing for procedures. Yes, they suggested different procedures, but no pressure. All in all it was a great first experience.
Thank you!
Experiencia negativa: Use extreme caution when dealing with this dental group. They recommended a procedure. I asked if it was covered by my insurance. While I was there in the office, they said they contacted my insurance and said the portion of my bill would be about $400, which I paid on the spot. When the procedure was completed a couple months later, they said I now owed $1,030. Shame on me for continuing to do business with this practice as a similar incident occurred 2 years ago. They continually try to upsell services and use false estimates and deceitful practices to coerce you into work that I question really needed to be done. If 'No Stars' was possible, that would be my rating.
Experiencia fantástica: I love this office. Dr. Jarell is wonderful and I can't leave out my girl, Natalie. This week i had a bit of a dental emergency. Let's be honest, I became a patient because of a dental emergency. They got me in on the same day, we can up with a plan and we have been slowly working on it. I haven't necessarily been "scared" of the dentist but it was always my least favorite doctor to go to. They put my mind at ease. I am extremely comfortable there. It is absolutely wonderful. 10/10 recommend. Update: I left this review a year ago. My opinion remains the same. I love everyone in this office. Everyone is so friendly and I have way too much fun when I am there. I recently broke a tooth and I called and had an appointment for 3 hours later.
Experiencia fantástica: I have been going to the same dentist for the last 30 years OMG I wish I would have started with your dentistry years ago, the staff was very professional. And my hygenist was wonderful .I'm looking forward to my next appointment.
Thank you for taking the time to review us.
Experiencia fantástica: Parkway Village Dental care surpassed all our expectations. The staff is super friendly. The facilities are state of the art and everyone was warm and welcoming. Dr Ana Machado is wonderful. She takes her time to explain every detail and every option. The hygienist Spandana performed an spectacular job cleaning my teeth. During our visit We never felt pressured to buy any services or additional gear.
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Experiencia fantástica: This is a very nice facility. Clean, comfortable and very friendly. I have been a patient for about 3 years now, and I've always had terrific treatment.
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Experiencia fantástica: Excellent care .... In and out promptly ... Very nice staff ... Would recommend to everyone!!!
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Experiencia fantástica: Terrific place! Hygienist, Dentist and staff are amazing! So happy I found this place!
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Experiencia fantástica: I highly recommend Parkway Village Dental. They are very, very thorough and explain everything they are doing or going to do and are doing.
Thank you very much!
Experiencia fantástica: This is the 1st Practice that i want to stay with in my 30 years since i actually needed to care about it … excellent service and talented Dr’s/Dentists - this place wins - im a bit hesitant to reco as i dont want it to fill up!…because im slightly selfish! Lol - Thanks Parkway…I am actually listening to the advice you give me on my “mouth plan” now
Thanks a bunch! We hope you have a great rest of your day.
Experiencia fantástica: The staff at Parkway Village Dental Care is incredibly kind and sweet. My dental hygienist, Jennifer, was exceptionally gentle during my cleaning and always made sure to be mindful of my comfort. This is my third visit to their office, and each time has been a positive experience.
Our patients mean the world to us. Thank you so much!
Experiencia fantástica: They have taken great care of my husband and I.
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Experiencia fantástica: Very nice place with profesional people. Very happy with their attention.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Experiencia fantástica: The dentist and staff make me feel comfortable on every visit. They are always friendly and professional. We drive a long distance to visit Parkway Village.
Experiencia fantástica: My neighbor highly recommended I go to Parkway Dental Village Care. I could not be more pleased as everyone there is so friendly and caring and I feel so blessed to be their patient! I have always literally been scared to death of the dentist but not now!!! They all made me feel so welcomed and totally made my anxiety about being there dissipate. I strongly recommend them and in my book they are a rating of 10 for sure!
Experiencia fantástica: Very clean, friendly staff and no long waiting time.
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Experiencia fantástica: Honest and skilled people performing genuine dental care.
Thank you very much!
Experiencia fantástica: Friendly staff and good medical tram
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Experiencia fantástica: EVERYONE from the receptionist/office manager (Lainey) to Jennifer (Dental Hygienist) to the dentist (Dr. Jarrell) were professional, kind, and THOROUGH. So happy we found them.
Thanks! We love our patients!
Experiencia fantástica: I will be a new patient and my husband received care which included an exam, X-rays and cleaning. All of which were wonderful. The ladies at the front desk were also pleasant and professional.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Experiencia fantástica: I have a sensitive gag reflex and because Jennifer, my hygienist was sooo careful and gentle it was NOT triggered. TU Jenn!! This was my second cleaning with Jennifer as my hygienist. She is very good at her job and very personable. She made the time go by quickly and before I knew it she was finished. TY Jenn!!
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Experiencia fantástica: The service was great and my tech was very good and friendly
Thanks! We love our patients!
Experiencia fantástica: This was my initial visit. Everyone was very pleasant and kept me informed as we moved through the visit.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Experiencia negativa: How about stopping harassing people on social media with the ads
Experiencia fantástica: Great! Great hygienist. There was one suspected cavity. Wondered if you had come to occlusion on that. Everything was wonderful
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Experiencia negativa: it was not a pleasant experience for me at all. first of all I could went in obviously because I was having problems with my dentures. now the problems are worse. they tried to fix the problem and created a larger problem. I would prefer not to discuss the entire situation here as it's something I need to discuss with my insurance company first. I will just leave it at the fact that I can't really wear my top dentures at this point until they're repaired properly. not to mention the fact they charge me an $80 copayment which they were not supposed to charge me and now I have to wait for that to be reimbursed once they put in the proper codes for reimbursement. not a happy camper but everybody was friendly on a good note.
Experiencia fantástica: Awesome dental experience. Your greeted & treated like your their only client from the moment you walk in! I feel like my dentist cares more for my health of my teeth & gums than I do!!
Our patients mean the world to us. Thank you so much!
Experiencia fantástica: Excellent staff and great with kids! Our smiles thank you!
Thank you for reviewing our office!
Experiencia fantástica: I had a great experience at Parkway Village Dental Care.The staff was professional, friendly, and welcoming from the moment I walked in. My hygienist, DIANA, did an amazing job with my cleaning. She was gentle, thorough, and very knowledgeable. She took the time to explain everything and made sure I was comfortable throughout the process. I highly recommend this clinic and especially DIANA for anyone looking for excellent dental care! Thank you
Experiencia fantástica: Parkway Village Dental provided 5+ star Dental care. Valerie is a top notch technician that is professional and highly skilled at her craft. If you are looking for Dental care in WGV give the pros at Parkway Village Dental a chance.
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Experiencia fantástica: I really appreciate the special attention to detail. It’s nice to have a dental team that cares. D. Tucker.
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Experiencia fantástica: One of my big fears is sitting in a dentists chair. Dr. Jarrell and his hygienist were so wonderful and professional and knowledgeable that my fear was greatly diminished. He is without a doubt the best dentist I have ever been to.
Experiencia positiva: I am writing this review because I left mystified about the final charges for my visit. I must first start by saying my hygienist was excellent she is a lady from India and she is the best hygienist I’ve had at Parkway Village Dental. Extremely knowledgeable and professional. Where things must improve are the explanation of all charges. I was told during my cleaning by an estimate person who came in a couple of times that I had to pay some additional charges for my cleaning, and I OKd the estimate. When I finished my visit and proceeded to checkout and additional charge for fluoride was added. I think it was 25 dollars. I was told at the front desk that they would send to the insurance but most likely they won’t cover it. I asked why I was to be liable for a charge I was not made aware and the response was to put the blame on my hygienist for not telling me. I don’t think it should be part of the dental hygienist to tell people the price of things, that is the responsibility of the front office or estimator. The process and pricing should be transparent. Everyone was cordial and friendly but I was not happy with the handling of the charge.
Experiencia fantástica: Great care and very responsive to the patients needs.
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Experiencia fantástica: At 84 years old, I have been to many dentists in the past. I say with a clear mind that Dr. Jarrell is absolutely the best dentist I have Gone to. Besides his work being excellent, he is very honest in proposing only necessary work that he feels can be done successfully, and not extra work, which, as others have tried, was not really necessary.
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Experiencia fantástica: I had a problem with a dental procedure that needed Care right away. I called them in the morning and before noon that day they had me in and got it fixed. I was so thankful for the time and care they put in to the repair. I would definitely recommend them. I have been seeing them for two years.
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Experiencia fantástica: Very friendly service and great with children. I highly recommend.
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Experiencia fantástica: Everyone at the office were knowledgeable, helpful and super nice!So glad we chose this office for all our dental needs!
Thank you for reviewing us! We love providing our patients with exceptional dental care and supportive, positive experiences. We truly appreciate it!
Experiencia fantástica: My hygienist was amazing as no one likes going to the dentist but she was so calming and gentle I will definitely go back.
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Experiencia fantástica: I was referred here and they actually were able to get me in same day due to a cancellation. The staff is extremely friendly and professional and the office is amazing. I felt like they genuinely cared about me and helping me. I definitely recommend this office for all your dental needs.
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Experiencia fantástica: Parkway Dental treated me as an important client even though it was my first visit. It was outstanding!
Thanks! We love our patients!
Experiencia fantástica: Very friendly and thorough staff from the moment I walked into the moment I left Jen the hygienist was able to answer any questions I had about my care my dentist. She was fantastic. I’ve never felt so comfortable at a dentist office.
Thank you for your review! We hope you have a great day!
Experiencia negativa: Very disappointed in Dr. Machado. Besides that she chose a too dark of a color for my 2 FRONT TEETH ( rather go lighter than darker) , get annoyed each time I look at them. But being treated like I don't know what I can handle , was very infuriating. I declined the numbing injection for preparing the tooth for a crown. My thinking is if a woman can handle giving birth without an Epidural, I can sit through a few minutes of pain. But from you might move ( newsflash Im not an idiot), to I don't want you to have pain nor cry. Come on, I'm an adult and know what I can handle. So rude to decline my option.I don't appreciate this. Luckily I found a Dentist who treated me like an Adult and addressed me as....YOU'RE THE BOSS. Everything went fine, I didn't whimper once.
We strive to deliver the highest quality of dental care and great services to our patients. We cannot engage in specific conversations online; we’ll be sure to take the details of your review back to our team.
Experiencia fantástica: Wonderful staff who worked very hard to make sure that I had a pain-free experience.
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Experiencia fantástica: My technician is awesome! My cleanings are pain free which is new to me. Thank you Parkway Dental for your professional and clean office!
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Experiencia fantástica: Well run practice with nice people. The dentists and hygienists are the best I've ever had. They don't try to sell me anything I don't need, like other offices.
Thank you for reviewing our office. We always strive to provide our patients with amazing care, so all feedback is extremely valuable to us.
Experiencia fantástica: Excellent experience. Dr. Jarrell and his assistant Natalie are great. They take the time to explain everything and show genuine care for your concerns. The office staff is friendly and professional as well.
Thank you for taking the time to leave us a review. Our patients' needs are always our first priority.
Experiencia fantástica: Got a cleaning on October 3rd Overall it went great especially since I have friend who works there.
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Experiencia positiva: The dental care I received was great. There was miscommunication about estimated costs and I was asked multiple times to buy Invisalign. I think I am a great candidate for Invisalign, but you only need to ask me once. Thank you for a great cleaning. I intend to come back. Please tone down the sales pitch and work on cost estimate communication. Thank you.
Experiencia fantástica: Excellent service everyone is so friendly and knowledgeable i just had a cleaning it was first class all around
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Experiencia fantástica: Parkway village dental care is a wonderful and caring dental firm. My X-ray technician was wonderful and of course my dentist is the best.
Thank you for your review.
Experiencia negativa: If I could leave ZERO stars, I would. I came in for a standard cleaning only and made it crystal clear—multiple times—that I did not want any additional services performed. Despite this, they went ahead and did unauthorized procedures without my consent, then attempted to bill my insurance for them. Unsurprisingly, the insurance didn’t cover these charges, and now I’m being stuck with a bill I never agreed to. When I called to discuss this fraudulent billing, both Angie and the office manager Holly were unbelievably rude, condescending, and unhelpful. Instead of addressing the problem, they dismissed my concerns and told me there was “nothing they could do,” even though they performed work I explicitly declined. To make matters worse, they are still insisting I pay this bogus invoice with no adjustments. This office is unethical, disrespectful, and clearly more interested in padding their bills than providing honest dental care. Stay far away unless you want unauthorized work done and a headache fighting unfair charges.
Experiencia fantástica: The whole office staff is amazing. From scheduling, checking in, hygienist, dental assistant and dr machado. All very helpful and knowledgeable. Super happy with this practice.
Experiencia negativa: People were nice. Price isn't Reasonable. Wanted $1000.00 to pull a Tooth and do a bridge. Got another Facility w same Ratings to do for $400.
Thank you for reviewing our office. We appreciate your feedback, and we are happy to discuss the details of this review with you directly. Please call our office at 850-765-3040. Thank you.
Experiencia fantástica: The staff is organized friendly and wait time was quick. They explained the process to me visually so I was able to ask questions. Next an office representative went over the fees for my procedure and used my dental insurance to verify what was covered. The most pleasurable experience in a dentist office I have ever had.
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Experiencia fantástica: I love Parkway Dental! Dr. Storo and her staff are fantastic! I would definitely recommend them!
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Experiencia fantástica: The hygienists Spandana and Diana are great with children! My boys never cared to go to the dentist, but they really enjoyed their visit!
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Experiencia fantástica: I appreciate parkway village dental taking care of my teeth... The experience was awesome
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Experiencia fantástica: Took my daughter to Parkway Village Dental Care for a cracked tooth extraction. From the very beginning, Natalie was amazing, she made my daughter feel calm and kept her distracted throughout the entire procedure. Dr. Jarrell came in and efficiently removed the tooth with no issues. The whole experience was smooth and comforting. We’ll definitely be coming back in the future!
Thank you very much!
Experiencia fantástica: Welcoming atmosphere from the minute you walk in the door. Need to contact the office? Phone always answered quickly. The staff is very professional and knowledgeable and that includes everyone you encounter in the entire office.
Thank you for your review.
Experiencia fantástica: I highly recommend Parkway Dental. The staff is very professional and personable!
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Experiencia fantástica: Amazing, professional service . Doctors are very patient. Dr Machado is excellent, especially with my daughter. The staff are friendly and work with you no matter what barriers . Thank you thank you. Finally a friendly local family dentist . Shout out to Diana . An amazing dental Hygienist.
Experiencia fantástica: Dr. Jarrell and his assistant Natalie absolutely came to the rescue yesterday for my mom. After my mom got rushed to the hospital by an ambulance. She needed to get to a dentist immediately. She was in excruciating pain. Your Entire office handled my 87-year-old mom who has dementia with such kindness and care. Dr. Harrel and his assistant Natalie, were so gentle with my mom And understanding of her anxiety and condition. Words cannot express my gratitude. Thank you, Doug M.
Experiencia fantástica: Staff was so accommodating of mom! Thank you for your kindness and patience!
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Experiencia fantástica: Amazing service, the absolute best cleaning I have ever had with Diana. She is extremely gentle and talks about each detail she is doing. The Dr. Elena was very thorough and very helpful in helping me understand my dental issues. Love this place. Highly recommended with Diana!!
Thank you very much!
Experiencia fantástica: Great attention to detail and service. You know you are in good hands when you notice someone going out of there way to do something that doesn't need to be done but they do it anyway because they enjoy doing it. That kind of gesture leaves a lasting impression and smiles
Thank you for taking the time to leave us a review. Our patients' needs are always our first priority.
Experiencia fantástica: I absolutely love this dental office. The staff is knowledgeable and considerate. I recommend this location to anyone and everyone looking for a new dental home.!!!
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Experiencia positiva: The staff were very friendly and helpful. They explained everything that was going to happen as my appointment progressed. Overall I had a positive experience and would recommend to others.
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Experiencia fantástica: Doctor Storozhenko is seriously incredible! Amazing dentistry work and so sweet and personable. The front desk staff are very responsive when it comes to appointments, insurance questions, etc. via text which is super helpful. As long as Doctor Storozhenko is here, I won’t go anywhere else!
Experiencia fantástica: Fantastic Staff, so Professional, Kind and helpful. Dr Jarrell spoke to my Grandmother who has dementia with such Dignity, and myself, as if we were Family to work out what would be best for her. Highly recommend Parkway Village Dental Care for any of your dental needs.
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Experiencia fantástica: I have been with Parkway Village Dental Care for 3 years. From the moment you walk in the door, you are acknowledged and greeted with a smile. The hygienist is on point, professional and thorough. Dr Ana Machado is absolutely terrific. She’s compassionate, professional and caring. I would say this entire dental team is exceptional. I would give them 10 stars if I could.
Thank you for your review.
Experiencia fantástica: I had a wonderful experience with my hygienist Jennifer at Parkway Village. She was incredibly professional, gentle, and made me feel at ease throughout the entire cleaning. She explained each step of the process, were very thorough, and made sure I was comfortable the whole time. My teeth have never felt cleaner! It’s clear both Jennifer & Dr.Jarrell take great pride in their work. I really appreciated their friendly attitude and attention to detail. I wouldn’t hesitate to recommend them to anyone looking for excellent dental care.
Thank you!
Experiencia fantástica: Had an amazing experience for my first time there. All the staff are very welcoming and helpful. Easiest tooth removal I’ve ever had done and the lease painful! Definitely would recommend.
Thank you for reviewing our office!
Experiencia negativa: The front office staff was always pleasant, however the dentist Dr. Machado, her assistants and the office manager are dishonest and unprofessional. They never listened to what I asked, the interactions were always awkward and the way they speak to you made the whole situation awkward. I had four crowns done on my front teeth by Dr. Machado, she made them way bigger than my original teeth were, she put them on, they were so tight, that another tooth cracked, then they were so big she had to shave them down, they continued to shift down and now are still way longer than my other teeth. Then she wanted to do a partial for my top back teeth. I told her about another dental office that had already done my partial and it never fit right, I had paid $600, had to go back 10 times for them to adjust it and it never fit right, I finally gave up and threw it away because I couldn't wear it, well Dr. Machado assured me their lab was the best and the partial would fit great, so I reluctantly agreed, she assured me that if it didn't fit right they would send it back many times as needed. I got the partial, did not fit right, it was bulky, the teeth looked awful and it didn't fit right. Dr. Machado told me that she would send it back to the lab and I would not have to pay for the lab fee they would wave it, I agreed, two weeks later got it back, still did not fit right, I was very unhappy. Spoke with Dr. Machado and the office manager and told them I was not going to pay $600 again and not be able to wear them, they assured me that they would send it back and I would not be responsible for anything. Then a week later I get a bill for $129, I called the office spoke with the office manager and she said the insurance would not cover the lab fee, why would they, I never accepted the partial and I told her that Dr. Machado assured me they would absorb the fee and not bill me. I also asked the manager when had I signed anything acknowledging that I would be responsible for that fee, she said I didn't, but nevertheless I have to pay it. I told her, they also did my husband's partial and our insurance paid the lab fee, they were just mad that I didn't accept the partial and even though Dr. Machado said they would not bill me for the lab fee, they did anyway. Then she tells me they don't even have to bill my insurance for anything, they do it as a courtesy. Really? You have a contract with my insurance company, you are not out of network, clearly the office manager is clueless and lacks serious customer skills, and Dr. Machado lacks serious integrity. No worries, if you desperately need $129 so bad that you are willing to lose the business of a family of 5, enjoy the $129, plus the thousands you already ripped me off of, neither I nor my family will ever return to this office, they are unprofessional and liars, absolute horrible experience. I asked to speak with the owner of the business and they refused, said I couldn't speak to anyone besides the office manager. Stay away from this place, they care more about money than their patients. I wish I would have looked at their reviews before I went there, horrible office! Update: What a joke of a response from this office. I have already spoken to the office manager Holly, who was absolutely rude and showed zero professionalism, and told me that it's not their responsibility to let me know if something isn't covered ahead of time, even though Dr. Machado said that they would not charge me for the lab fee if I was not happy with the partial. When I called back to speak with the owner, they refused to allow me to speak with the owner and said the office manager had the last say so. So what exactly would you like me to call your office for? Your office is a joke, your office manager is a joke, your dentists have zero integrity. As I stated, you got my $129, because you are liars and you will not get one more penny from me or my family. Stop posting responses like you care, you don't, zero integrity or professionalism, all your office cares about is ripping patients off. So so sad.
Thank you for sharing your feedback with us. Professional excellence is important to us, which means our patients’ needs are always our first priority. If you would like to discuss the details of this further, please do not hesitate to call us directly at 904-201-1435.
Experiencia fantástica: I’m so glad I found a great option for dental care! Everyone was lovely to work with. They gave me a new patient discount and the cleaning, photos, etc were all fantastic and very informative.
Thank you for reviewing our office!
Experiencia negativa: The office billing department is the worst. They quoted one price and when the work was done they said I owed $100 more than quoted. Also the front desk asked me to acknowledge my visit so I signed but they never told me the price was $100 higher. Now they could say you signed the form. I just don’t like the way it came down.
Experiencia fantástica: Great dental care! The staff has done a good job. Mrs Diana does good work on cleaning my teeth.
Thank you!
Experiencia fantástica: My first visit and I found the staff is extremely professional, friendly, dedication to the patient. I think it was Natalie, wow! She is awesome. And there is an awesome lady that speaks Spanish who helped me too. I would recommend % A mi comunidad hispana, se los recomiendo.
Experiencia fantástica: I recommend this Dental Practice. Beautiful new office and state of the arts equipment with sweet, highly trained staff. Valerie is our lovely, caring Hygienist—She is personable and professional. Highly qualified!
Experiencia negativa: Horrible as all the Facebook reviews say liars and all about pushing the bill up. Even my insurance company said my out of pocket costs they were asking for is double what it should be. Stay far away from this place
Experiencia fantástica: The staff and doctors are very anxious to work with you, walking you through every procedure. They are professional and accommodating in every way.
Thank you very much!
Experiencia fantástica: The providers and staff at Parkway Village Dental Care went above and beyond to make me feel comfortable and secure! Great experience from check in to check out!
Thank you. We are dedicated to providing our patients with high-quality dental care, so this review means a lot to our team!
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