Zent Family Dentistry
Zent Family Dentistry is the top dentist in South Bend, offering family and general dentistry services to all ages. Contact us today to get started!
Horario de apertura
- Domingo: (closed)
- Lunes: 8h-17h
- Martes: 8h-17h
- Miércoles: 8h-17h
- Jueves: 8h-17h
- Viernes: (closed)
- Sábado: (closed)
Zent Family Dentistry: Opiniones
Experiencia fantástica: i feel like this place should win an award for being the best dentist office i’ve ever experienced . every staff member is kind, understanding, reassuring & helpful. as someone who was terrible at taking care of their teeth half my life, i do not have good teeth, been to many dentist and just felt judged. props to every employee here, this is one of the few dentist who did not judge me & genuinely just wanted to help me fix my smile. this place has genuinely made me NOT dread my appointments (dare i say look forward to them!) after years and years of and experiences elsewhere and dental anxiety. they all make me feel at ease & constantly ask if im doing okay during any work being done from cleaning, to fillings to crowns being placed. dr. kelsey, all her assistants, and every other staff member in the building have been amazing!
Thank you so much for the kind words, Jetta! We are thrilled to hear that our team made you feel comfortable and welcome. We look forward to seeing you at your next visit!"
Experiencia fantástica: Amazing people this includes everyone. I have lived many places having many different dentist. These guys are number one. I can’t say enough about them.
Hi Fiona, we truly appreciate your kind words! We are so glad to hear that our team was able to make you feel comfortable and that you had a great experience with everyone. Thank you for choosing Zent Family Dentistry. See you next time!
Experiencia fantástica: Absolutely welcoming environment. I felt very comfortable. Dr Steve is great. Tracy is awesome as well. Dena was attentive and thorough. Serena and Laila are so welcoming
Hi Augustine, thank you so much for the wonderful review! Our entire team strives to provide a welcoming and comfortable experience, and we are delighted to hear you felt that during your visit. We look forward to seeing you again.
Experiencia fantástica: Zent Family Dentistry is wonderful! Dr Sheena and her assistants have provided me with excellent care…quickly, professionally and with great sensitivity to me, the patient. I also appreciate the wonderful care from Jaci Badics from whom I receive excellent regular dental hygiene maintenance. This is a great place to receive dental care!
Experiencia fantástica: My new favorite dentist! Dr. Kelsey was amazing! I've always hated to go to the dentist. They all were very kind, patient and super helpful. I am definitely going to make them my regular dental office. I've only lived in the area for a few years and finding a good dentist has been difficult. I highly recommend the Zent Family Dental.
Experiencia fantástica: My dentist retired after I've been treated there for about 30 years. I tried another dentist and had a completely unsuccessful experience. It was recommended I go to Zent family dentistry and I have been so pleased with the care I have received. Dr Sheena was so thorough and caring going over tooth by tooth during my first exam. I have been happy with the hygienists as well. I had to have a lower bridge implant done and I had it placed today. I didn't have to have any adjustments made to it at all. It fits like a glove I am so happy that I made the choice to go there and highly recommend this practice.
Thank you for taking the time to share your experience with us. Your time and especially your kind words and confidence in our team means the world to us! Thank you!
Experiencia negativa: Scheduled an appointment back in December. I sent them my insurance card on THREE separate occasions and had to continually call them back to confirm they received it. Two days before my appointment, they call to tell me that my insurance is not in their network (despite their website claiming that they accept all insurance). I spoke to Tina, who very rudely tried to blame a new employee even though I have spoken to multiple employees over the course of the past month. Overall, a massive waste of time.
Hello Joshua, we are sorry about your negative experience. Obviously, this is not how we would like to be perceived in our community. I thank you for taking the time to alert us of the issue so that we can learn from this and do better in the future. Good luck in your search for a dentist. - Steve Zent
Experiencia fantástica: Wonderful first appointment at Zent Family Dentistry! They explained in detail all of my options, and had wonderful bedside manner. Will definitely continue to use Zent Family Dentistry for all my dental needs.
Experiencia fantástica: Great experience with this dental office. I transferred from another dentist office and received exceptional care. This included all members of the staff. They made me comfortable, explained everything they were doing, answered all my questions, clarified any confusions I had, and alleviated almost all anxiety I had about going to the dentist. Thank you.
Experiencia fantástica: Amazing every appointment. Very caring and understanding!
Thank you for taking the time to share your experience with us. Your time and especially your kind words and confidence in our team means the world to us! Thank you!
Experiencia fantástica: The Zent Family Dentistry both dentists and hygenists are very intuned to patient needs. I greatly appreciate the opportunity of being seen by this dental group. I recommend them to anyone with any dental issues.
Thank you for taking the time to share your experience with us. Your time and especially your kind words and confidence in our team means the world to us! Thank you!
Experiencia fantástica: I would be called “crazy” for saying this, that I look forward into going to the Dentist! What! I know right? But at Zent Family Dentistry, I actually look forward in to going for many reasons such as the extremely warm welcome as soon as you enter. On top of that it, I felt totally comfortable. Now that’s just by walking in. Once you check in at the desk, everyone that waits on you were extremely friendly, very helpful with any and all questions you may have and well knowledgeable in their fields of work. One in particular that stands out is, Stacy(I think it’s the correct spelling. If not my apologies) She is one of the most multi talented in tasks in a person that I’ve seen for some time. She answer questions, answers the phone and on top of it, she handles all the work with the VA with any and everything and she is on point in all categories too! The entire staff are the most professional which having you feeling totally comfortable and totally satisfied from their work! I almost don’t want to share how great they are because it will get out there and have everyone wanting to go. I kinda want them all to myself. Lol!
Thank you for taking the time to share your experience with us. Your time and especially your kind words and confidence in our team means the world to us! Thank you!
Experiencia fantástica: I'm a Disabled Veteran and am so happy Zent Family Dentistry is my new dental provider. Friendly, VERY professional and loads of dental knowledge made for an amazing first visit. Thank You!
Thank you for taking the time to share your experience with us. Your time and especially your kind words and confidence in our team means the world to us! Thank you!
Experiencia fantástica: Dr. Sheena Zent is an incredible dentist — she is highly-skilled and has a very warm demeanor. I highly recommend this practice.
Thank you for taking the time to share your experience with us. Your time and especially your kind words and confidence in our team means the world to us! Thank you!
Experiencia fantástica: I had my first visit at Zent Family Dentistry and was beyond impressed. Dr. Kelsey and her team were thorough, informative, and genuinely kind. From the moment I walked in, the ladies at the front desk introduced themselves by name and made me feel welcome. Every single person I encountered was professional, friendly, and attentive. I left feeling happier and more satisfied than I’ve ever felt after a dental appointment. I’m actually looking forward to going back and I’ve already told my husband he should book his next appointment here.
Thank you for taking the time to share your experience with us. Your time and especially your kind words and confidence in our team means the world to us! Thank you!
Experiencia fantástica: Huge thanks to Zent Family Dentistry for their honesty and professionalism. Unlike my previous dentist, there was no pressure or push to max out my insurance—just genuine care. Dr. Sheena Zent was absolutely fantastic, making the entire experience comfortable and transparent. I truly appreciate the integrity and patient-first approach. I highly recommend Zent Family Dentistry to anyone looking for trustworthy, quality dental care.
Thank you for taking the time to share your experience with us. Your time and especially your kind words and confidence in our team means the world to us! Thank you!
Experiencia fantástica: Got me in for new patient appointment same day, quickly isolated source of my pain complaints & treated it immediately . Dr Kelsey is very knowledgable , kind & considerate. She even took the time later that evening to follow up with a personal phone call to check on me , along with office staff checking in with me days later!
Thank you for taking the time to share your experience with us. Your time and especially your kind words and confidence in our team means the world to us! Thank you!
Experiencia fantástica: Excellent visit. Professional quick personal service. Made going to the dentist an enjoyable experience. Highly recommend
Thank you for taking the time to share your experience with us. Your time and especially your kind words and confidence in our team means the world to us! Thank you!
Experiencia fantástica: Love going to Zent!! My hygienist is so good and very friendly!! Dr. Steve is very thorough and kind. I'm so glad he is my dentist. All the staff at Zent are helpful and friendly.
Thank you for taking the time to share your experience with us. Your time and especially your kind words and confidence in our team means the world to us! Thank you!
Experiencia fantástica: I normally only give 2 or 4 star reviews because I want my comments read but I couldn't give this establishment less than 5 stars. Every person I talked to was very kind and professional. The place was very clean and most importantly I was happy with the work that was done. Would highly recommend this place to anyone seeking Dental work.
Thank you for taking the time to share your experience with us. Your time and especially your kind words and confidence in our team means the world to us! Thank you!
Experiencia fantástica: I have been a patient at Zent's for three plus years. Their professionalism and service is always above board; much better than I ever expected. They are a blessing to me and all my veteran friends.
Thank you for taking the time to share your experience with us. Your time and especially your kind words and confidence in our team means the world to us! Thank you!
Experiencia fantástica: Thank you to the Zent’s and their staff for providing such a positive experience while troubleshooting a nagging uncomfortableness I had been dealing with for quite some time before seeing them. I didn’t realize how much better my teeth/gums could feel until now!
Thank you for taking the time to share your experience with us. Your time and especially your kind words and confidence in our team means the world to us! Thank you!
Experiencia fantástica: Friendly, clean, and excellent care. Well explained and an overall perfect visit. Wonderful staff.
Thank you for taking the time to share your experience with us. Your time and especially your kind words and confidence in our team means the world to us! Thank you!
Experiencia negativa: Great facilities. They pushed me to get my wisdom teeth removed when I didn’t necessarily need to, and they did not let me know I had maxed out my dental benefits for the year, so I had to pay for my routine cleaning out of pocket. I was told they generally let patients know if they’ve maxed their benefits out ahead of time, but if they do it doesn’t seem like a consistent process. Make sure you understand what you’re being charged for as they’re always trying to upsell you and our relentless. I told them I’m switching offices because they no longer take my insurance and four people tried to get me to stay.
Experiencia fantástica: Bone spur pushed thru my jaw cutting tongue. Dr. worked me in and pulled the bone out in just a few minutes.
Experiencia fantástica: Moving to a new dentist when the one you’ve had for decades retires was not something I looked forward to. But when our longtime dentist (who had truly become a friend) recommended Zent Family Dentistry, the prospect seemed manageable. And indeed, what a wonderful experience! Thorough, personable, with all the qualities of a small, family practice that I’d enjoyed before, they also provided what was clearly up-to-date technology and expertise. I couldn’t be more pleased and would highly recommend them to anyone.
Experiencia fantástica: The most professional, thorough dental experience I have had. Highly recommend this practice.
Experiencia fantástica: Such a wonderful dentist and a beautiful location! I was so impressed with all the staff! A+ rating
Experiencia fantástica: Our whole family goes to Zent and we adore them for so many reasons! My daughter is 5 and during her first appointment she was so scared and opted to just watch her brother. They walked her through everything they were doing to familiarize her. Today the hygienist, Maddi, was INCREDIBLE! She made my daughter feel so safe and comfortable and seen! My daughter was ready to only have her teeth counted but Maddi was so brilliant and kind that my daughter felt ready and eager to say yes to each step and finished the whole cleaning! This is a huge deal and I'm so grateful! She is now eager to go back and see Maddi and loves the dentist!
Experiencia fantástica: The entire team was very professional, attentive to my safety and comfort, and clear in explaining all procedures. I highly recommend Zent Family Dentistry.
Experiencia fantástica: Dentist normally make me supper nervous but the people at Zent make the experience so nice. Everyone was gentle, patient and understanding with why I was so nervous. The receptionist with real curly hair was nothing but smiles and was helpful with my new patient paperwork. The doctor who went over my x-rays laid out a plan to get the work done that was necessary after that I got my teeth cleaned by such a nice lady, she talked through it the whole time and made sure at no point I was scared or in pain. Check out team was quick and nice as well!
Experiencia fantástica: Everyone in the office is kind and helpful. The doctors explain all the options for any procedure and then are patient and give you time to decide your next steps. The staff was also helpful and assisted in treating my husband who was in a wheelchair. I have never had a long wait time, and highly recommend this office to anyone! It is a pleasant atmosphere.
Experiencia negativa: If you enjoy be sold to during your entire visit, this is the dentist for you. They do not take no as an answer the first time either. Its like they are trained to keep selling until they hear no three times. Then when the dentist comes in the tech runs through all of the upsells and that you said no, as if to shame you for saying no. The worst dental experience Ive ever had. My husband went and had the same experience. They clearly see their patients as only a dollar sign. I could not wait to get out of the chair. No thanks. We will never go back.
Experiencia fantástica: Friendliest, most efficient and skilled staff I’ve ever encountered! So happy to be a patient here.
Experiencia fantástica: Zent Family Dentistry exceeded my expectations by FAR!!! From the moment you walk in the door to the time you walk back out, you’re met with the friendliest staff members! Mrs. Zent came to greet me smiling from ear to ear and used the most gentle hands for examination. Anna, my Hygienist was equally as friendly and did an outstanding job cleaning my teeth! The cleanliness at this facility is unmatched! Everything that gets used immediately gets wiped down when done and the building still looks and smells brand new! The building is well decorated, even down to the exterior landscaping! Every procedure is thoroughly explained and they have updated modern technology to ensure the best quality is given to the patient. After 12 years of mediocre dentist experiences I finally found THE ONE! Thank you Zent Family Dentistry!!!
Experiencia positiva: Only open Monday through Wednesday 8:00 to 5:00 Thursdays 8:00 to 4:00. They could use more training for their denture technicians on how to properly do adjustments. They're friendly and knowledgeable and work very well with the VA and veterans.
Experiencia fantástica: Dr. Sheena Zent and her assistant Serena worked great with keeping my daughter calm throughout her entire experience. Lisa at the front desk was very helpful from beginning till we checked out. My daughter can’t wait to go back! Thank you for all your team does to make children feel comfortable!
Experiencia fantástica: Simply the best dental experience I ever had. Everyone was thorough, took the time to explain each step, and answered every single question I had without feeling rushed. I hope they stay in network with Delta Dental!
Experiencia fantástica: I highly recommend Zent Family Dentistry, the doctors are knowledgeable, the practice is impeccable, with the most advanced equipment available, technicians are fantastic, in every professional aspect and the staff is always ready to help and accommodate the patients needs. After trying for many years different practices around the area, Zent is absolutely the best dentist office in town.
Experiencia fantástica: Staff very friendly and efficient. Dr Steve explained everything and we left with a plan in place. First visit, very satisfied.
Experiencia fantástica: Awesome dental doctor and technician. Reception staff very friendly and helpful. Looking forward to my next visit.
Experiencia fantástica: It was a great experience from the front desk and out the door. Everyone was very pleasant, professional and worked well as a team! I highly recommend this office.
Experiencia fantástica: Very happy with my visit today. Lovely office, friendly staff. Dr. Steve is very personable, explained everything. Very modern and impressive facility. Highly recommended.
Experiencia fantástica: Everyone was professional and friendly. The exam was thorough and all questions were answered so I could understand the answers.
Experiencia fantástica: I was so impressed with my first visit to Zent family Dentistry! The building is beautiful and the staff so pleasant. As it was my first visit and I had several questions, Dr. Sheena spent one on one time with me listening to my needs and she was very present in the moment ! I can’t sing their praises enough for having such an amazing well run medical business, that is also caring and understanding of every patients needs !
Experiencia fantástica: Zent Family Dentistry is the best! Maddie and Dr. Kelsey are so great and put you at ease! Highly recommend!
Experiencia fantástica: Very professional dentist; detailed diagnosis and detailed information shared with patient. beautiful and aesthetically appealing surgery; friendly staff and efficient use of visit time.
Experiencia fantástica: I waited only a few short minutes, both in the lobby and in the check-up room, before I was received. After explaining the issue I had, the staff was able to address my issues, easily and professionally! I highly recommend this practice to any new residents in the area or anyone considering switching from another. Looking forward to my next visit!
Experiencia fantástica: In my lifetime, I have probably had more bad dental experiences than good. But then I started to go to Zent and they are hands down the BEST! I have no anxiety when I go there and everyone is so friendly. It’s refreshing to find a place where the “front office” is just as nice and knowledgeable as the “back office”. My kids also love going to Zent because they are always given special one on one attention and are always motivated and educated on how to take care of their teeth. It’s a great place for the whole family and worth every penny.
Experiencia fantástica: I went to Zent Family Dentist for a second opinion because a client friend so highly recommended them. It was the best decision I I could probably had made. The staff was extremely helpful, professional, and verified that the procedure wouldn't benefit me greatly and although their quote was less expensive than the first, the benefit was minimal at best. When asked about their services, complete info was efficiently provided. Their self insurance is a bargain. Definitely worth looking into for anyone seeking competent, honest, help.
Experiencia fantástica: I am so happy with my care from Zent dentistry. I can trust Dr. Steve and Dr. Sheena and know I am getting the best care possible for all my dental needs. Highly recommend Zent to everyone!!
Experiencia fantástica: Outstanding dentistry, unparalleled in patient care and efficiency. In my 13 years in the medical field, I've not encountered a cleaner, more effectively operated clinic. Remarkably, staff engagement with patients is consistent from arrival to departure.
Experiencia fantástica: I went in 'round toothhurty, was done by three thurty. they know their teeth good.
Experiencia fantástica: Dr. Zent is an amazing human being and dentist as well as his whole family of employees. From the beginning he was very kind and caring and listened to my many concerns and answered my questions very thoroughly. If there were more stars ⭐️ I’d definitely give them to him and his staff! Very grateful for him and would recommend him to anyone needing a great dentist! It truly is an amazing atmosphere and they treat you like family highly highly recommend
Experiencia fantástica: Dr Zent and his team are extremely professional, non judgemental and fantastic at their profession.
Experiencia fantástica: I was very impressed by the hygienists and dr’s patience in clearly explaining and helping me find the best treatments. Everyone was professional and super kind !
Experiencia fantástica: Truly a ‘one stop shop’ for all our dental needs!! My gosh what a profoundly professional and sterile place! Thank you so far Doc’s!!
Experiencia fantástica: This office is amazing. My hygienist, Tracy, is friendly and does a great job. I like this practice for their professional manner and convenience. The doctors are nice and have made me feel comfortable with having work done.
Experiencia fantástica: Yes I always have a great experience when I go to zent's. The ladies are always professional, informative, not to mention beautiful . Thanks again ladies!!
Experiencia fantástica: I’ve been to other dentist offices but after getting work done by Dr Zent I won’t go anywhere else. So much better experience than the other places! If you’re looking for a dentist, this is where you want to go.
Experiencia fantástica: The experience today was amazing! All the staff were great, especially Dr.Stephen, Serena, Winter and the hygienist (whose name escapes me but she was very personable. They all made me feel at ease despite being nervous about how long its been since my last visit to a dentist. 5 stars for sure! Would definitely recommend and the aesthetics are top tier
Experiencia fantástica: I had the most wonderful experience at my first visit! All the staff and dentists were so kind and explained everything to me! They used extreme care during my cleaning and I left feeling more knowledgeable and confident about my teeth!! Thank you!!:)
Experiencia negativa: The dentist I met with was very rude. Treated me as if I didn't know what was going on. I asked for a specific purpose to come in. I should have known - since I am a VA referred client that I would be treated less because of the VA's stellar job of referring people, but I digress... I asked for a specific issue and instead they made it very clear that they wanted to do everything other than said issue. The scheduler took over 3 weeks to get me in because they "didn't get the fax," yet; the VA sent me record of the fax that they sent. I called to advocate for myself, she apologized then told me that the information I had isn't worth me giving to her, until I told her that she could use the referral number as a way of getting the information needed. Checked in, the front desk was fine, introduced themselves to me and were quite cordial. The dental assistant called me back and walked me to the exam room. Then took 25 x-rays. The x-rays done in the room kept gagging me, it wasn't intentional, but was very uncomfortable. The dentist came in and tried to explain to me things - I told her that I understand what is happening because of my extensive dental history from birth complications. And that prompted the Dentist to change the influx in her voice to acting like I was stupid. I called her out on this and made it very clear that I did not appreciate the way that she was talking down to me. I told her that all I wanted was to get the one thing done that I needed and then I will be good. She told me that I would be in the chair for 6 hours or multiple visits, and I tried to explain that my work will not allow. Conversation ensued and I decided that this was not the fit for me. I told them that I was sorry that this isn't going to work. I am sure that they are overall a professional office, but everything I have expierenced from 6 weeks ago to now has been met with some kind of hurdle to jump through, either by the VA (who has been extremely helpful for this [not per norm]) or their office. Overall, I felt like the Dentist was trying to get more things done than I had initially asked for, and I did not apprecaite that.
Experiencia fantástica: Everyone is so nice and genuinely caring at Zent! I loved the personalities and the one on one attention I received even though it was a busy morning for them. I highly recommend giving them a try!
Experiencia fantástica: I have been a patient for lots of years and I will never change. Not many people say this but I love going to the dentist.
Experiencia fantástica: Dr. Kelsey and staff are wonderful! They are all very kind and patient, and make sure to explain everything they are doing and why they are doing so. I am thankful to have found Zent Family Dentistry!
Experiencia fantástica: My experience every single time has been great. I love that their equipment is up to date and the best of the best. My hygienist is amazing and I never have any questions. She explains everything perfectly and is very personable. I will always recommend my friends and family here!
Experiencia fantástica: I’ve had horrible experiences in the past with dentists. So much so that I have put off getting necessary care for years. My first visit was today, and I was treated with nothing but compassion and respect. Thank you so much for your excellent care.
Experiencia fantástica: Always pleasant and professional when visiting! Presents education on all options if having tooth issues! Staff is ALWAYS friendly!!
Experiencia fantástica: After moving to Indiana I needed a new dentist in-state. I had gone to the same dentist back home for about 22 years and absolutely loved them, so my standards are really really high. I tried a different provider in town and was not impressed. I switched to Zent and was really impressed by my first appointment. Not only were they thorough and effective but they talk you through your photos/xrays and you both look together - I really appreciate that level of transparency. On top of great care, everyone was extremely nice and seemed to enjoy working there. It operated like a well-oiled machine and looked super clean inside. I will definitely be staying here until I move again.
Experiencia fantástica: First time at Zent and had an amazing first appointment! Everyone on the team is so friendly and talks you through everything to help you understand the health of your teeth. Super knowledgeable and I’m so happy to have found them!
Experiencia fantástica: Just had my first appointment at Zent dentistry and had a wonderful experience. My initial exam was thorough and my cleaning was great! Can’t wait to go back in 6 months.
Experiencia fantástica: I've been going here for several years now. I found them by way of suggestion at an endodontist appointment to have a botched root canal fixed. I asked who he trusted with his teeth and he said he goes to Zent, and I've been going ever since. They do great work!
Experiencia fantástica: I appreciate that you guys accept veterans, as soon as I walked everyone was nice and professional. Thanks to the staff for making feel comfortable
Experiencia fantástica: I was referred to Dr. Zent by Dr. Hull at Oral Surgery Michiana. Dr. Zent and his team are very professional, thorough and made me feel welcomed upon arrival. This is the best dental team I have ever experienced. Highly recommended!
Experiencia fantástica: Zent dentistry is such a special place. The doctors and staff are knowledgable and personable. You can feel the work family environment. Your oral health and procedures are always explained in detail.
Experiencia fantástica: Awesome experience, staff was very friendly and professional. Dr. Sheena is great! Very knowledgeable and did a great job of giving me multiple options for my dental needs.
Experiencia fantástica: On time, very friendly and knowledgeable. Didn’t try to push treatments that weren’t needed and gave me options and recommendations for my dental care. Highly recommend!
Experiencia fantástica: I felt comfortable and welcomed the whole service. Best experience I had with any dentist office.
Experiencia fantástica: My insurance is not covered here,but I choose Zent over others. You are treated fairly, and respectfully. The doctors and staff are very knowledgeable,and professional while making you feel like family. I had very bad experience with dentists when I was I younger. I still cringe when I hear the word Dentist or hear the sound of a Drill but I still keep my appt. at Zent Family Dentistry will help me feel confident about myself and keep my sanity when finished with appt.
Experiencia fantástica: I had a great experience. Great doctors as well as terrific team members that were very personable and easy to talk to. I would definitely recommend them to any of my family and friends. In fact, I do!
Experiencia fantástica: I’ve been to several dentists and the care given here cannot be compared. The Zent Dentists are a married couple, and they are both very polite to both patients and staff. The way they treat their employees means as much to me as the way they treat my family, and Dr Sheena is always kind and professional.
Experiencia fantástica: From start to finish everyone was was warm, friendly and welcoming. They are very prompt with appointment times. I felt well informed regarding any procedure and they are very upfront and helpful with costs and insurance coverage. It was a wonderful dental experience.
Experiencia fantástica: There's so many wonderful things to say about Zent Family Dentistry so I guess I'll start with my total experience! When you pull into the very spacious parking lot you'll see a very attractive building they're located in. The first pleasant part of your appointment starts the second you walk in! The ladies behind the counter welcome you with great big smiles and super friendly "hello's!" And on occasion laughs!! The waiting area is extremely clean and comfortable. Your wait will not be long before your name is called and you're escorted to your room. Let me emphasize this, EVERYONE that works there is the nicest, most smiling, friendly team of experts I've ever had the pleasure of taking care of me. I guess I should say I'm a veteran. The VA sent me there for my dental issues. I'm always treated with great respect. Which in a veteran's world is usually unheard of. Dr. Zent definitely put together a special team of caring individuals. I'm sure tho, everyone not just vets are treated with the same amount of respect and professionalism. They are great at explaining whatever procedure or care you'll be getting that day. Everything is sterile, clean and comfortable. I actually fell asleep in the chair while they worked on me one visit. Embarrassed I was told "falling asleep is actually a compliment in the dental field!" I don't think the work I had was extensive but was much to get done. They welcomed the job at hand and executed it perfectly in my opinion. With each returning visit I was asked about my comfort from the visit before. Any issues was immediately cared for. Dr. Zent and those that worked on me constantly asked me how I felt and reinterated they wanted their work to be perfect or they would continue until I thought it was. Not what they thought was good enough but what I thought it would be. Again, attitudes we vets don't have the luxury of getting from many places. I should also mention. Right after my first couple visits I had a dental emergency over the weekend. I called the emergency number really early in the morning, it did not take long to get a call back from Dr. Zent. He handled my emergency over the phone with no problems. Honestly, I feel I could write all day about how fascinated I am by Zent Family Dentistry. If you need any dental work needed, they are the place to go to. I would love to name individuals that helped me but I'm afraid I will forget someone and would feel horrible for that. Just know, they all are special folks for the compassion and care they offer and give!! I'm confident and so, so happy with my smile again! Thanks to Dr Zent and his staff I can't stop smiling now! UPDATE.... something else I want to mention.. Dr Zent and his staff will fight for you (remember I'm a veteran so my case is different than those who aren't) to get all the dental care Ft Wayne is slow to approve. I'm not the only person that's saying that... AJ from the Ft Wayne community care said to me "Dr Zent, Becky and the rest of their staff will fight tooth and nail to get their veterans everything they need done" More and more reasons to love this place!! Another update! Almost three years later Dr Zent and his staff was able to get the VA to approve my dental implants doing all the work behind the phone all the way to the chair! My implants look perfect, feel great and look real and natural I love them! Martha was able to match the color to the T. It's great that they never gave up on the process or the work I needed. My confidence level is higher, my smile bigger and my options for foods I can eat again has expanded so much! I cannot thank Dr Zent and his staff for all the perfectly amazing work they've done! On a side note, my wife just absolutely loves them too!!
Experiencia fantástica: Absolutely the best care. Great family owned practice. Staff really cares and they are always incorporating the latest and greatest tools and technologies to implement new best practices and provide optimal treatment for all of your oral hygiene needs. Cheers to healthy smiles!!
Experiencia positiva: The only drawback was that I had to wait about 20 minutes between my x-rays and the hygienist as she was backed up. However, she was very friendly, very thorough and Dr. Sheena was detailed in explaining issues with my teeth as well as answering my questions. I was really pleased with my visit.
Experiencia fantástica: I had a really wonderful experience here. Everyone was so upbeat and friendly. They made me feel really welcome and like I had been there a hundred times. From beginning to end they explained everything to me in detail and always ensured they asked if I had any questions. The dentist was amazing and very knowledgeable. She really went into detail for every photo and image to make sure I understood what her recommendations and goals were for my dental care journey. I really appreciate the warm reception from everyone to the front desk secretary, the dental assistant, the hygienist, the dentist, and insurance specialist. To top it off I even got a thank you card at the end where each had personally signed and thanks me for my military service. Really well don't y'all.
Experiencia fantástica: My first dental appointment since pandemic, great experience. Friendly people, superb dental cleaning job!
Experiencia fantástica: I have had nothing but great experience with a caring and understanding staff. They helped me more than they know.❤️
Experiencia fantástica: I am so absolutely impressed with everything about Zent Family Dentistry, and I’m not just saying that because my daughter works there! Everyone is so friendly and professional, from front desk staff and check-out staff, to assistants, hygienists and dentists. The facility is beautiful and they use state of the art technology. My family left our appointments truly feeling like they genuinely care for us and our dental health. I am so thankful that I made the switch.
Experiencia fantástica: Excellent experience from the front desk to the hygienist, the dentist and checkout. Very happy.
Experiencia fantástica: Just finished major repairs successfully. Dr. Steve and his professional staff were very informative on every procedure. My compliments.
Experiencia fantástica: The staff was great and my visit was a piece of cake. Jamie did a great job cleaning my teeth.
Experiencia fantástica: Zent Family Dentistry is by far the best dentistry facility I have every dealt with. They are kind, friendly, and are geared up with the latest equipments and techniques.
Experiencia fantástica: Absolutely love Zent Family Dentistry! Beautiful building, nice and clean. The staff is fantastic and educate you on you teeth during your appointment. I don't feel like I'm just another body in a chair.
Experiencia fantástica: This was the best experience I've had at any medical or dental facility. The staff at Zent Family Dentistry is very personable and knowledgeable and everything was explained to me in a way I could understand. Their equipement and procedures are current to today's best practices. I had to have additional work done besides a normal dental appointment and they let me know the estimated cost before I had any of that done. This place was so efficient and the communication between staff so clear- everyone really seemed on the same page and excellent at their roles. I could not recommend this place more. Thank you!
Experiencia fantástica: Going to Zent Family Dentistry is always a pleasant experience. Check in is always quick and easy. I usually see Jaime the hygienist and then Dr. Sheena. They both make me feel comfortable and relaxed. They explain everything they are going to do so I am aware of what is going to happen. The last step is check out where you always see two smiling faces Stacie and Becky who will help you make your next appointment. I highly recommend this office if you are in need of any dental work.
Experiencia fantástica: I had such a wonderful experience at Zent Family Dentistry. I can’t say enough wonderful things, not only of the Drs, but also of their incredible staff. I highly recommend this office for prophylactic care as well as cosmetic dentistry.
Experiencia fantástica: I never knew what a good dentist was until yesterday. The team at Zent is hands-down fantastic! The receptionists, the hygienists, and Dr. Sheena were all amazing. They were super friendly and warm, and what I liked most is that they take the time to explain what they are going to do before they do it. The experience at other places is usually that the hygienists are nice and the doctor is professional but maybe not "friendly" or "warm". So BIG shout-out to Dr. Sheena who was professional, and warm and friendly! Also, hygienists Anna, and Valerie were just fabulous!
Experiencia fantástica: Wow! What an amazingly friendly place. I have a horrible time at the dentist and they did everything possible to make me feel comfortable. They gave me full details of what was going on and several options to fix it. I will definitely continue using them as a dentist. I'm so happy they were recommended to me and I will happily recommend them to others.
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