Kew Gardens Total Dentistry Care

Experiencia fantástica: Great experience and friendly and attentive staff

Experiencia fantástica: Had such a great experience here! Paula was so sweet and welcoming, and the dentist was amazing. Super professional and gentle. Highly recommend this place!

Experiencia fantástica: Paula is the best!

Experiencia fantástica: Service was great . The staff was very friendly . Place is very clean my daughter was very happy .

Experiencia fantástica: I had a great experience at Key Gardens Total Dentistry Care. Dr. Kristina Gabriyants did an excellent job with my teeth, and I’m very happy with the results. She was professional, careful, and made sure everything was done properly. The entire staff was also very friendly, helpful, and welcoming. Excellent service, high-quality work, and a very professional team. I definitely recommend this dental office!

Experiencia fantástica: Two beautiful spainsh take care of you

Experiencia fantástica: The best dentist

Experiencia negativa: This is by far the worst Dentist I have been too, Let’s start by the doctor. He’s so unprofessional very rude and disrespectful towards patient and Staff. I witnessed that with my own eyes and ears mind you. This is my first time at the dentist office. He doesn’t even dress appropriate as a Doctor Who is taking care of you, he speak very rudely to patient and to workers. I witnessed he speak so rude to a patient while I was there on Monday. Also, the front desk, lady, she’s quite rude also. This Office do not know how to treat patient. I had my appointment at 3:30pm, I wait over one hour 30 minutes just to see the doctor for them not to do anything. Doctor did not even explain to me what I need to get done or what procedure need to be done. Avoid this office at all time. They have no manners or respect for anyone at this office very shameful and disrespect. And the doctor can do way better and speaking and looking professional. If you know, what’s good for you, avoid this office. I will not be returning here

Experiencia fantástica: They was very nice and very clean facility.

Experiencia negativa: This dental office is extremely unprofessional. You barely can get through to make appointments. The receptionist Sherwin is very rude. I’ve complained about her twice. She told me I’m going to make sure you don’t come here anymore and I explained to her that’s not her decision. The billing department is unprofessional and extremely lazy. My insurance mentioned my crown would be approved if they can provide the appropriate documentation and they have failed to do so. It’s going on two months my root canal has been completed and I still haven’t had the crown placed, because the billing department along with the receptionist lacks communication skills. And efficacy. Went in person multiple times to find out what the issue is because you can’t get through to speak to anyone. They make it very difficult. Do not come to this place you will TRULY regret it. They lack empathy and management will not reach out to follow up on any concerns or complaints they DO NOT CARE AT ALL.

Experiencia fantástica: Paula was a wonderful dental cleaner!! She was great and super thorough. I am very happy with the results. The staff was super accommodating as I was a little late to the dentist appointment.

Experiencia fantástica: Great dental cleaning,I am so pleased with the cleaning.

Experiencia fantástica: Great easy cleaning, X-rays and service from a team of kind and helpful staff. Paula took great care of me.

Experiencia fantástica: The cleaning lady was very gentle and made sure I was feeling okay

Experiencia negativa: Scam alert:Careful guys,the front desk lady she will try to over charge whenever your insurance is covered the thing,she told me to take out my mom tooth it will cost $2000,then I went to another dentist they take out her tooth without any changes Caz it’s covered her insurance when she said it doesn’t Careful

Experiencia positiva: A bit of a long wait from my appointed time, nevertheless, when they got to work on me they were pretty fast and attentive.

Experiencia fantástica: I had the best experience ever getting my root canal done at this location. Dr. Arsha only comes in on Wednesday’s and he’s worth the wait. He’s so good that I didn’t feel any pain at all. I’m so happy that I found this office. Dr Arsha, you’re the BEST. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️.

Experiencia fantástica: First time patient here. the doctor was really gentle with the cleaning and the staff are all very kind. Bonus: the doctor had a pretty good sense of humor

Experiencia fantástica: Buen trabajo, muy correctos en su labor

Experiencia fantástica: Always so kind , thoughtful and very patient. So close to home and love how clean and welcoming the team is. Love my dentist and everyone here. Very professional and efficient. I am very happy I found a place that I can trust and comfortable to come. Paula always very kind and supportive. I am very happy for my check up.

Experiencia negativa: I’m very disappointed to share that after 2 years I had a negative experience with this office. The customer service was poor, and I was charged for services that should have been covered by my insurance. I was told that the DMO plan does not reimburse them sufficiently, but I don’t understand why that should result in additional charges to me—especially for services I could have received fully covered elsewhere. When I called to request an itemized bill, my request was refused, which was particularly frustrating. I would not recommend this place! EDIT: Why is it the patient's responsibility if an in-network insurance does not pay the provider if the provider did everything they are supposed to be doing correctly? Instead of answering to my review with more lies, please provide an itemized bill as requested by myself and my insurance, and respond to my complaint as submitted by the insurance representative on my behalf. You also submitted a claim with a provider who is not in network, hence the insurance refusing to pay. Please do your job and be better at patient retention! On my hand, you can be sure I will take all the necessary steps I can to make sure this does not happen to other prospective patients and yes, I will find another provider who is straight forward with their practices and does not blame the patient for a faulty system!

Experiencia fantástica: This place totally recommended.

Experiencia fantástica: Had my first appointment at Total Dentistry today which exceeded my expectations. I recommend a smaller private practice such as this if you are accustomed to the churn and burn corporate clinics throughout the city. I had no issues with the on boarding for my first visit and my doctor Adrian and the hygienist Paula were 10/10. Dental health is so important to me so I'm very glad to have a good experience here and happy to recommend to others.

Experiencia fantástica: The service was excellent!!!!

Experiencia negativa: This dentist completely ripped me off. They accepted my insurance, Dentaquest, with a backup credit card, CareCredit. They claimed that insurance claim was denied and proceeded to charge $2500 to my credit card after only taking X-rays. I called insurance and no claim was put in and no claim was denied. Now my credit card wants me to pay $2500 for nothing. My insurance claim was approved with another Dentist. These people are ripoff artists and do not respond to messages from myself or the BBB.

Experiencia fantástica: Paula &Tara was great help.the whole experience is very good

Experiencia negativa: I started going to above place in August 2025 as I needed an oral surgeon. Most places do the procedure first before they get paid. Your office wanted the money upfront first. On two occasions, I kept my appts for nothing as the dentures were not ready at the time. Should have called me first to reschedule. As for the implant procedure, I was expected to go to brooklyn which was too far for me to travel. I am glad you moved to another location due to ambulatory problems.

Experiencia negativa: Dentist charged my credit card even though I have insurance. No work was performed and insurance never received a claim. I’m now in a battle with Synchrony bank regarding this false charges

Experiencia fantástica: Takes care of people’s teeth

Experiencia negativa: I actually read the feedback before heading there and they're correct. My insurance approved a root canal and a crown. They wanted to charge me an additional $800 procedure which I did NOT need. I said no to the entire procedure, I'll find another specialist. Money hungry people.

Experiencia fantástica: “I visited this office yesterday and had an amazing experience. The cleaning was spectacular and the dental hygienist did an excellent job. Highly recommend!”

Experiencia negativa: Rarely do I write reviews, but as a dental professional with many years of experience in the field I feel it is my duty to inform others about "Total Dentistry Care PLLC"'s unacceptable treatment of vulnerable people with "non ideal" insurances (Medicaid) in need of "non ideal" (not as profitable) procedures. Initially I was grateful and relieved at the speed with which I was able to get my mother seen to remove a tooth that desperately needed to be extracted in order to proceed with making new dentures. I figured a bone graft would be necessary to preserve the ridge on the bottom jaw to properly retain and seat the future denture, so we made it work and payed out of pocket for the bone graft. This is not a review of competence, but of greed. The procedure went and healed beautifully. It is the lack of the integrity my poor Mom is being treated with now that she is healed and ready to start the process of making new dentures. I KNOW that dentures are an arduous process requiring many visits and adjustments (part of the problem being the constant changing that bone continually undergoes once there are no longer any remaining teeth to maintain regular bone levels), and that Medicaid's fee schedules are far from "palatable" to the practicing dentist. Regardless: if you take the insurance, and ESPECIALLY if you started something and gave your word, have the decency and professionalism to finish it. On the day of the extraction (OCTOBER 4th) and bone graft, the office said they would send out a pre-authorization to the insurance for coverage of the dentures and would let us know as soon as the response came in (average response time being 2 weeks). Granted, the out of pocket portion was split up into 2 payments with the second being scheduled to be paid on November 6th. While it is common sense that we would not be able to proceed with starting impressions for the dentures until the second portion has been paid, the VERY LEAST the office could have done was actually contact me once pre-authorization has been received and SCHEDULE THE APPOINTMENT. They didn't. As a matter of fact, I called to make our payment a day early on November 5th, and while they had no problem taking the money, I was quickly rushed off the phone and told I would be called back on the same day when I asked about the pre-authorization for the dentures and asked to schedule an appointment to proceed. (My poor Mom can barely eat as solid foods are obviously not an option given that she now has no teeth!). It is also obvious to me that they are understaffed, probably underpaid, and certainly in no rush to schedule a patient that has a non-ideal insurance and is in desperate need of dentures. They had somebody totally incompetent that knows absolutely nothing about dentistry and I'm not sure even fluently speaks English (which of course is no fault of their own but is the fault of the practice for not even bothering to provide proper training) call me back. I had spoken to this employee (presumably a male if based solely on voice) multiple times and hit the same wall. He told me that he would "pass the information on to the front desk and they would call me back the same day." Here we are on NOVEMBER 14TH and no call back. The last time I had actually reached competent front desk (the same girl that had taken our payment and rushed me off the phone) she told me to please hold and, after I waited for at least 20 minutes, I was TRANSFERRED TO VOICEMAIL, only to then receive a phone call from the same incompetent employee that said they would "pass the information along" once more. Shame on you for your painfully apparent greed, dishonesty, and lack of humanity. I will be taking my mother to another dentist with integrity and humane values to finish the job you started so Mom can get the teeth and treatment that she deserves.

Experiencia fantástica: Ms.tara and staff are very nice and professional kind

Experiencia fantástica: Paula clean my teeth awesome experience

Experiencia positiva: I visited once and I’m looking forward to my 2nd visit in Nov. 2025. My visit was for a routine checkup. My teeth were cleaned and r was good. My experience was very good. The front desk staff staff was friendly.. Dental hygienist, Debussy assistance and the Dentist were very professional. All in all my experience went smoothly and I was satisfied.

Experiencia fantástica: I just had a cleaning done with Paula today from total dentistry. It was a very pleasant experience she was attentive, caring and very effective. The whole staff was curtious and professional. I definitely recommend total dentistry care kew gardens and will absolutely go back for all future dental needs.. JC

Experiencia negativa: Was planning to make this my main dentist office because the woman who cleaned my teeth, the X-ray person was really good, female dentist seen on the 11 was also good . But TARA the receptionist/ supervisor, did not put claim in on the 11th for services dentist recommended as I was told until I called back on the 19th. It’s now 10/06 my insurance needs more information to do root canal I ask to speak with dentist since this is my 4th denial of more information needed. Tara refuses to let me speak with dentist. I also just received an email not to come back into office by TARA due claims being put in wrong or without support documentation to complete root canal treatment, instead I got an email after asking to speak with dentist after waiting all this time.

Experiencia fantástica: I feel so fortunate that I found Dr. Selzer, For going to the dentist he really made it a pleasant progress and I would recommend to anyone. The office manager Tara, made billing and appointments a brease.

Experiencia fantástica: Always do a good job would recommend to anyone, happy with management and my Dentist Dr G

Experiencia fantástica: This was my fIrst time here and the services was great. Tara was so helpful from the beginning. The staff was great, very professional. The doctor explained everything very clearly. They really take the time to take care of a patient. Also the waiting time was very short. I will definitely be coming back from now one.

Experiencia fantástica: I liked this place. The service is just perfect. I'll come back whenever I need it.

Experiencia fantástica: Very Good prices and excelent service

Experiencia fantástica: Muy satisfecha con su trabajo. Definitivamente vale la pena recomendar y todo su personal muy amable. Gracias.

Experiencia fantástica: Very good location and prices, muy son Will be your next patient

Experiencia fantástica: fast, classy, good service i can't ask for more.

Experiencia fantástica: Paule helped me a lot with my teeth very helpful

Experiencia fantástica: It was really nice

Experiencia fantástica: Dr. Ben is absolutely incredible! He is very professional, caring, and makes every visit comfortable and stress-free. I highly recommend this dental center if you’re looking for excellent treatment and a doctor who truly cares about his patients.

Experiencia fantástica: I had a lovely experience at this office today. The staff were so friendly and kind and made me feel comfortable. They also take Medicaid which is very kind of them, since many dentists don't. Paula cleaned my teeth and Dr. Kristina Gabrilyants was my dentist. They both were excellent and made me feel at ease. The front desk lady was also very kind. I'll be returning for future dental visits.

Experiencia fantástica: This dental office is serving community as its best, I finally found a dental office that takes my Medicare plan and the service was really good. I will come back highly recommended and I also received a complementary bag as well. Nice management

Experiencia fantástica: I had a wisdom tooth Extraction today and I was so comfortable during the surgery, staff and the surgeon are professional and nice . Highly recommended

Experiencia positiva: Generally good, wish they would let me know before hand for hour long delay

Experiencia fantástica: Paula the hygienist was excellent.

Experiencia fantástica: Amazing work!! Thank you Paula!!

Experiencia fantástica: Dr G is my dentist and she always takes her time with us to make sure that surgery goes well, I’m happy with the service here and staff are nice all the time . I had a long surgery today by my dentist didn’t rush at all despite other patients were waiting in waiting room . Really recommend

Experiencia fantástica: great job

Experiencia fantástica: This Dental office is my favorite, they take my insurance and they are so nice and helpful. Management and dentists are professional. Highly recommend

Experiencia fantástica: I was very happy with the service and Everyone are very friendly here. They took my Medicare plan that other dentals were not accepting..

Experiencia fantástica: Tara was very helpful, respectful and very professional thank you she was a Great help

Experiencia fantástica: I have had a great experience with this office for the past 2 years that I have been going. From cleanings to whitening and my yearly check up, it has always been a pleasure to be in their office. Appointment times are always prompt, and all the staff members are a delight to speak with. I highly recommend going to this office for all your dental needs. And try to ask for Paula for the cleanings!!

Experiencia negativa: I had an extremely disappointing and unprofessional experience at Total Dentistry Care in Kew Gardens. I went in today for a simple tooth extraction, but the woman assisting me kept pushing me to get a dental bridge instead—something I never requested. She claimed she needed to “calculate everything to give us a good discount,” but in reality, she was trying to pressure us into getting the bridge today. When we insisted we only wanted the extraction, she refused to proceed unless we agreed to pay for the bridge as well. We were made to feel trapped and manipulated, and she wouldn’t let us leave until we physically got up to walk out. As a result, I still haven’t had the tooth extracted. This kind of behavior is completely unacceptable—no one should be denied care because they don’t want to be upsold. I absolutely do not recommend this office. DO NOT COME HERE. They will pressure you to do something you absolutely have no money for when you simply come to do something in an emergency situation and not want anything to do with you after you refuse the service they want for you. I don't care to lie there are multiple reviews that state the same thing once you keep looking at the reviews. This place left me to suffer with a broken tooth because I didn't want to pay or take out a loan for bridges.

Experiencia fantástica: the staff is very attentive; the examination was very thorough as they went above and beyond many other places i visited in the past whereas total dentistry helped with all the areas others missed .

Experiencia fantástica: They did a wonderful job cleaning my teeth and the wait was short.

Experiencia fantástica: Staff is amazing. I was here for a teeth cleaning. I have sensitive gums and they went easy on me and still delivered.

Experiencia fantástica: They did a great job cleaning my son's teeth. Very precise!. Staff was very kind also!

Experiencia negativa: Tried to get me to open credit card. They have finance person walking around trying to get you to take out loans. Lied about me having to get more work to try and gain more money. I saved $3500 dollars by switching my insurance and going to a dentist that actually did the necessary work and used my insurance. Wouldn’t recommend. I’m sure all the 5 star reviews are fake. If you need a crown they will try and get you to pay for the most expensive crown possible instead of using one insurance pays for. The only reason I came here is because the insurance I had at the time has TERRIBLE dentists and this was the only one that seemed halfway decent and picked up the phone.

Experiencia fantástica: Yamile did a great job cleaning my teeth, cannot wait to be back in 6 months for another checkup

Experiencia fantástica: This place was great. And Yamile was super gentle when giving me my cleaning! Will definitely be coming back!

Experiencia fantástica: Cleaning was gentle and thorough. The hygienist is very professional and efficient .

Experiencia fantástica: She’s thorough and gentle.

Experiencia fantástica: Yamile was great. I totally recommend them.

Experiencia fantástica: For cleaning, good service and overall good experience, thank you.

Experiencia fantástica: Best services , paula handled me nicely would come again

Experiencia fantástica: I am so happy to get their services.They are so welcoming , patience ,cordial and caring to customers.

Experiencia fantástica: Good service, star my treatment there

Experiencia fantástica: Mi opinión es que me gusto mucho, ese lugar ayudan muy bien y son muy buenas personas y muy amable ❤❤

Experiencia fantástica: My experience here was the best my first time and I can’t explain how good was incredible experience thank you ❤️

Experiencia fantástica: They treated me in the best way from the beginning, like their daughter. They inspire a lot of confidence and security in their work and the results are incredible, I would definitely return a thousand times. Thank you very much for your work

Experiencia fantástica: Excellent service

Experiencia fantástica: I highly recommend Total Dentistry everyone makes you feel so welcome and comfortable the moment you enter. The hygienist team was exceptional. Thanks to the 2 Paulas for your patience. Love you all. Will certainly see me again..

Experiencia fantástica: The dental hygienist Paoula was excellent she cleaned my teeth the best I ever had.

Experiencia fantástica: They were very nice!! And DMD cleaned really well. And explained everything well. Definitely will go back. Paula is very nice and cleaned my teeth very well!

Experiencia fantástica: Paula made me feel very comfortable and was very attentive and courteous. I've never had my teeth cleaned as well as she did them. I would highly recommend her to anyone.

Experiencia fantástica: I am very pleased with my visits The practice is run efficiently and the staff is friendly .Paula the dental hygienist did an amazing cleaning and Dr Gabrilyants is skilled and gentle.

Experiencia fantástica: Me gustó mucho sobre el cuidado y tratado de los dientes recomendable hacerse atender

Experiencia fantástica: Excellent service

Experiencia fantástica: They treated me very well. Thank you to Paula for the cleaning, I feel very refreshed. Also sorry for putting you through that

Experiencia fantástica: Where do I start with this amazing Dental experience. From calling the office and booking an appointment, to walking in and meeting the staff, it was a pleasure. I want to thank Dr. Kristina and especially Paula the Hygienist, for being gentle and doing a phenomenal job on cleaning my teeth. Her attention to detail is impeccable. Hope to see you guys soon. Such a great team!!

Experiencia negativa: I rarely leave reviews, but oh my goodness I do not recommend anyone coming here unless you absolutely have to for fillings or something minor or they’ll come by with a clipboard with forms to see if you’re eligible for loans/payment plans. I’ve been here a couple times for cleanings and fillings; all which went relatively well as the dentist does know what she’s doing. However, I recently had to schedule an emergency appointment for a filling that came loose and rendered me unable to eat without INTENSE pain along with a wisdom tooth that started emerging at the same time and made my gums swell. They took x-rays and the dentist told me to come back in a week because “it doesn’t look that bad,” despite me saying I cannot eat and have not eaten real food in days. They rescheduled me, but lo and behold I need a $1000 crown on my front tooth and once again the clipboard comes out. I scheduled an appt with another dentist in the area immediately who had my cavity taken care of, prescribed painkillers, and gave a referral to another surgeon for the wisdom tooth because it was, in fact, that bad.

Experiencia fantástica: I was a new patient. Paula provided a thorough and pain-free cleaning. I'd definitely recommend.

Experiencia fantástica: Amazon service love it recommended

Experiencia negativa: I have to edit my initial review years later because I’ve come to find if you come to this place it is a facade. Go elsewhere unless you want to be mounted in dental bills. Dr. Benlevi had a crown created for me at my own expense that was too big too fit my root canal and thus the root canal failed within a year.

Experiencia fantástica: It is a recommended place, the staff is very polite, especially Paula who has advised me on several occasions. Excellent service from her, she gave me a lot of confidence and security.

Experiencia fantástica: .I want to say a special Thank you To Paula she did my cleaning today after 1 year or so and I could not be happier with the outcome she took her time always checked on me to make sure I was comfortable throughout the process there,it was one of the best cleaning experiences for me. Also had my X-rays done today and was informed need to do some root canal.Staff was extremely helpful and informative.Definitely Recommend them.

Experiencia fantástica: Great experience! The entire staff makes you feel comfortable and at ease. They were gentle and knowledgeable with a quality job well done.

Experiencia positiva: The office is good. I came for cleaning and it was very good, I didn't feel any pain! Paula was excellent! They offered me Invisalign but I didn't have the budget available, maybe if I have the budget in a few months I will return to this office to do it.

Experiencia fantástica: Loved it when again yesterday after 6 months paula did a great job cleaning my teeth loved it

Experiencia fantástica: Paula did a great job cleaning my teeth Thank you

Experiencia negativa: I will never use them again and was their long time patient! Unfortunate that when business owners are not there to see the patient well being.

Experiencia fantástica: Recomed Paula For Your Teeth Cleaning She's The Best ⭐️⭐️⭐️⭐️⭐️