TLC Dental – North Lauderdale
En TLC Dental, ubicado en Pompano Beach, nuestro compromiso es elevar la calidad de vida de nuestros pacientes a través de la salud dental. Con un enfoque familiar y centrado en el paciente, creamos y mantenemos sonrisas hermosas en un ambiente amable, seguro y acogedor. La especialidad de nuestro equipo de dentistas altamente capacitados incluye una amplia gama de servicios, desde limpieza y prevención hasta tratamientos de ortodoncia y cirugía oral.
Nuestra práctica se distingue por el cuidado meticuloso y la atención al detalle, asegurando que cada paciente reciba tratamientos personalizados que se adaptan a sus necesidades específicas. Ofrecemos una variedad de promociones especiales, como exámenes y limpiezas a precios accesibles, lo que facilita el acceso a la atención dental de calidad. Estamos aquí para garantizar que cada visita sea una experiencia positiva y sin estrés.
Horario de apertura
- Domingo: (closed)
- Lunes: 9h-17h
- Martes: 9h-19h
- Miércoles: 9h-17h
- Jueves: 9h-17h
- Viernes: 9h-17h
- Sábado: (closed)
Fotos de TLC Dental – North Lauderdale
Nuestro comentario desde Best Dentists Club sobre TLC Dental – North Lauderdale:
Servicios integrales y enfoque preventivo
TLC Dental – North Lauderdale se ha posicionado como una referencia en odontología familiar, combinando la prevención con tratamientos especializados que se adaptan a cada necesidad. La clínica ofrece un amplio catálogo de cuidados, entre los que destacan las limpiezas profesionales y de profundo, la ortodoncia, la cirugía oral, los implantes y la restauración dental. Cada intervención se planifica de manera individualizada, asegurando que los pacientes comprendan las opciones disponibles y se sientan parte activa de su proceso de cuidado bucal. La práctica se distingue por ofrecer una atención personalizada dentro de un entorno cálido y accesible.
- Prevención y mantenimiento: revisiones periódicas, limpiezas estandarizadas y asesoramiento personalizado para la salud gingival.
- Tratamientos especializados: ortodoncia, cirugía oral, implantes dentales y procedimientos de restauración.
- Atención accesible: políticas claras de facturación, gestión de seguros y opciones de financiación que facilitan el acceso a la odontología de calidad.
Equipo clínico reconocido por su precisión y empatía
Las experiencias relatadas por los pacientes subrayan el alto nivel de profesionalismo del personal médico y de apoyo. Dentistas y especialistas reciben elogios por su rigor técnico, su comunicación transparente y su capacidad para generar confianza desde el primer contacto. Higienistas reconocidas, como Neeraja, son destacadas por su técnica delicada, su exhaustividad en cada procedimiento y su habilidad para transformar citas que habitualmente generan nerviosismo en sesiones cómodas y efectivas. El enfoque meticuloso de profesionales como el Dr. Arenas refuerza la reputación de la clínica como un espacio donde la excelencia clínica se une a la calidez humana.
- Comunicación clara: explicaciones detalladas de diagnósticos, planes de tratamiento y costos antes de cada intervención.
- Técnica precisa y suave: procedimientos diseñados para minimizar molestias y garantizar la comodidad durante la visita.
- Seguimiento continuo: atención post-tratamiento y recordatorios que demuestran un compromiso con la salud a largo plazo.
Un entorno diseñado para la tranquilidad y el bienestar familiar
Más allá de la excelencia técnica, la clínica se ha ganado la confianza de sus pacientes gracias a un ambiente acogedor y a un trato genuino. El personal de recepción y administración es valorado por su disposición para resolver dudas sobre pólizas, gestionar pagos con transparencia y mantener una actitud servicial. El espacio físico incluye detalles pensados para facilitar la estancia, como información clara en cada etapa del proceso y un entorno que ha ayudado a numerosos pacientes a superar el estrés asociado a las visitas dentales. La presencia habitual de familias y la adaptación a las necesidades de niños y adultos reflejan una vocación clara por el cuidado integral y la atención sin prisas.
- Atención a la ansiedad: protocolos y un trato empático que ayudan a pacientes con miedo dental a sentirse relajados.
- Comodidad en la clínica: instalaciones mantenidas con limpieza rigurosa, detalles de confort y un ambiente cálido.
- Enfoque familiar: horarios flexibles y una comunicación orientada a las necesidades de padres e hijos por igual.
Servicios y Tratamientos
TLC Dental – North Lauderdale: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Opiniones en Google
4,5 de 5 sobre 339 opiniones
Experiencia negativa: had an appointment last week, got there door was close no one told me this place was close. what pissing me off more they kept sending me reminders of the appointment made me drive for no reason. when i got there , i saw a paper at the door which has a number to call, so i called and that ignorant who answered the phone was so rude while i was trying to explain to her what happened she even hanged up in my face , this rude human don’t deserve a receptionist job , i wish i took her name ugh
Experiencia negativa: Had an appointment today for a cleaning and told them that I would be 20 minutes late instead of 15 and they would not take me. Keep in mind they told me they were gonna fit me in since they didn’t have anything available till late November. I have braces and my orthodontist took a little longer to take out my wire. I asked if they could do what they can for today and still refused. The lady on the phone caught a bigger attitude than me as if she were the one that couldn’t get over the five minutes difference and told me she wasn’t gonna help me if I continued to have an attitude as if I didn’t have a right to. I Wasn’t cursing or shouting I was just in shock that the five minutes mattered so much to them after asking for them to do what they could, since they were “accommodating” me. Never had an experience like this at any other dental office even if I told them I would be late. Please work on your costumer service and update appliances in office.
Hello Brittany- we apologize that we could not meet your expectations for this visit. If a team member hasn't reached out to discuss further, expect a call shortly. We take all reviews very seriously. Our staff always like to make sure we have ample time to accommodate our patients and provide the best treatment possible. Our schedules are tighter towards the end of year, due to many patients' utilizing their dental benefits! However, we can work with you to reschedule this visit as soon as possible. Hope you understand and thanks for your patience.
Experiencia fantástica: Great experience and nice staff! Everyone is very kind and caring. Dr Arenas and Dr Carlos are very knowledgeable and I trust them very much. They did an awesome job.
Thank you Jonathan! We love having you as part of our dental family and thanks for trusting us with your oral health!! So nice of you to write this review :)
Experiencia fantástica: I had such an amazing experience at TLC ! I was embarrassed at how bad my teeth have gotten over the years but they made me feel comfy from the start! I had a bad stain on my front tooth that stopped me from even smiling and as soon as Dr. Arenas was done i wanted to cry because i got my smile back and didn't have to lose my tooth!
Hi Jenni! This made US smile so BIG knowing that you you feel confident now to share your beautiful smile with the world again!! You never have to feel embarrassed here at TLC. This is what we are here for...saving teeth and helping you maintain a beautiful, healthy smile! Keep up the great work on your oral health! We have shared your awesome feedback with the whole team! :)
Experiencia fantástica: I’m so happy I found this great dentist office. The staff and doctors are sooo nice and friendly. My son and i are new patients so I have not gotten to know everyone’s names yet but I would recommend them to anyone.
Thanks so much Karen!! We are so happy that you and your son are part of our TLC Dental family!! We appreciate the recommendation!! :)
Experiencia fantástica: I have always had extraordinary customer service experience whenever I've visit. They're the best!!!!!
Wow!! Thanks so much Shawn! :) Keep smiling!
Experiencia fantástica: Dr Coutras is a wonderful dentist and the office staff are friendly and very professional. They took very good care of me with some recent dental issues. Thank you!
Thanks so much Evelyn! Dr. Coutras works out of our Ft. Lauderdale location, but we will be sure to tell her!! Appreciate the kind words! :)
Experiencia fantástica: From day one everyone has been so kind to me and now I can smile. I have beautiful teeth because of you guys. Thank you so much.
THIS makes US smile!! We are so happy when we hear this feedback and are ecstatic knowing we helped brighten your smile! :) Thanks Cathy!
Experiencia fantástica: Dr. Arenas is an excellent professional, very caring, and friendly. I love the fact that she is a perfectionist, and so, to her every little detail counts to make your smile beautiful and radiant! Thanks so much doctor!
Dr. Arenas cares deeply about her patients and we are grateful that it shows during your visits! And yes, she is a perfectionist! :) We love her for that! Thanks so much for taking the time to write this beautiful review!
Experiencia fantástica: Hi Janice, Carlos, was super. Very gentle and thorough. Highly recommend.
Thank you Diana for being our awesome patient!! :)
Experiencia fantástica: Erica was beyond amazing and the staff are all so courteous, definitely top tier experience overall….
Thanks so much Lindon, we really appreciate it!!
Experiencia fantástica: Service was great. Everything was clearly explained. Erika is very professional and caring. She did an awesome cleaning job on my teeth. Great place.
Thanks so much Winston!! We are so happy to hear the wonderful feedback! :)
Experiencia fantástica: Great place, nicest people, professional dentistry, It was pleased to be around them, never had a cleaning like that....
Experiencia fantástica: At this place every one nice and care about the patient, they always ensure everything done joyful and in the right way.very good team. Honestly if u want a good place where to take care of ya teeth I suggest u this place.
Thanks so much for the recommendation, we are the lucky ones to have YOU as our patient!
Experiencia fantástica: TLC is the best dental office I’ve ever been to. Natalia and Elizabeth are super professional and so friendly. My kids and I love Dr.Arenas and how detailed she is.
Thank you so much Patrick!! We are so happy you and the kiddos come to see us :)
Experiencia negativa: Went to the Dentis on 11/7/2022. Had some pain in my tooth. Turns out it was build up. Due to me not having a cleaning in quite some time. Dr Bori gave me a deep cleaning. That went fine. About a week later I noticed some discomfort in my gums. I went to see my primary care who advised it’s not uncommon after a deep cleaning. He said if it gets worse or doesn’t go away go back to the dentist. Well it got worse. I tried to wait it out but the pain increased daily. I made an appointment with TLC again. Dr. Bori checks me out. They do an X-ray which i thought was weird. Then Dr. Bori says I should go get an oral biopsy done. I said for a canker sore. He seems to get aggravated and says. The sores weren’t caused by the cleaning and that they were an underlying condition that arised after the cleaning. Again weird. He does NOT prescribe me anything for pain, just sends me on my way with a referral. The pain gets unbearable. Im using peroxide and salt water 5 times a day to gargle (Google) I go to my primary care who is now in shock. He says it’s an oral infection, probably caused by bacteria getting into open wounds during deep cleaning. Which even I knew from Google. My doctor prescribed Amoxicillin and told me to use Oragel for pain. So much relief finally. Five days later my mouth feels much better sores are barely even there. Thank GOD I got a second opinion. And now he won’t return my calls to discuss my treatment. Update 10 Amoxicillin from my PCP and I’m all better. NO thanks to Dr.Boti at TLC
Experiencia positiva: Went in pain left in pain. Only given one option-the most expensive. Didn’t even offer something for pain until procedure could be done. Never going back.
Experiencia positiva: We really liked here, especially dr. Arenas, who is very knowledgeable and professional, I can't say the same from the management, they decided to change us a $25 fee because my husband call the office to cancel my daughter 'a appointment, the same day, due to she didn't feel well, we explained that, but they didn't care, they preferred to loose 4 customers.
Experiencia fantástica: TLC has an amazing staff. Everyone was so friendly. Dr. Arenas explained everything in detail. The facility was very clean, made me very comfortable. They had decorations all around. When it was time to check out, Star explained all procedures and charges for our next visit. I usually don’t like the dentist office but my visit last week was top tier! Thank you TLC
Hi Delvin! Thanks so much for the wonderful review. Dr. Arenas and the team love to decorate during the holidays and we are so happy you are taking great care of your BOO-ti-ful smile :)
Experiencia fantástica: TLC has soothed all my fears of dental work and helped me a lot with my past trauma of the dentist. Every experience I’ve had with them has been the best dental experience of my life. Dr. Arenas at the Southgate location goes above and beyond! I am just really really pleased with them!
Thank you so much Kersha! We are so proud of you for moving forward and trusting us with your smile! We know it is not easy and we will be with you every step of the way :) Appreciate you!
Experiencia fantástica: Dr Arenas and Joey were 100% the best. Dr. Arenas is very-very thorough, caring, and friendly. She is very professional and I instantly knew I could trust her after meeting her for the first time. I highly recommend her.
Hi Leshawn! Thanks so much for the wonderful share. We really appreciate the recommendation :) Welcome to the TLC family!
Experiencia fantástica: I’ve been seeing Dr. Lisset Arenas for several years and I am very happy with her service. She’s very knowledgeable and friendly! The hygienist Katia did my recent cleaning and did an amazing job. Definitely recommend TLC :)
Thanks so much! Dr. Arenas and Katia are wonderful! Appreciate you taking the time to write a review.
Experiencia negativa: Terrible administrative front desk clerks that font communicate with each ither. You speak to 10 people all 10 people say a different thing. No team work or team communication.
Experiencia fantástica: Stella was great as a dental hygienist. Her work was very very gentle, fabulous attitude & very knowledgeable about the work she performs. Great Office staff all around.
Thanks so much Lawrence for the kind review! We really appreciate it! Keep up the great work on your smile :)
Experiencia fantástica: I went and saw Dr Arenas and she is amazing and compassionate dentist. I DO NOT like going to the dentist and told her so LOL . I was greeted as soon as I walked in by a very upbeat staff! She made me feel at ease and explained everything she was doing . I had to have an old root canal extracted and a little bone put in. Her assistant Cammy held my hand as I am a big baby LOL Thank you Cammy ! Thank you Dr Arenas ! Great staff all the way around. I will recommend Dr Arenas to anyone who asks me for a dentist. Great doctors and staff!!!!!
Thank you Misti for sharing your experience! Dr. Arenas and Cami are a great duo! We always want to make sure our patients feel at ease since we understand some may have dental anxiety. You should be proud you are taking super care of your smile!! We are here for you :)
Experiencia fantástica: I would highly recommend TLC Dental to anyone looking for a great dentist and an awesome experience. I was treated with so much care. Everyone was very kind and made me feel so comfortable. Elizabeth, the office manager, was very kind and answered all my insurance questions. She spent the time making sure I understood everything beforehand. I had an emergency over the weekend and I was seen on Monday morning. Dr Arenas and Cami took care of me and I was able to go to work afterwards. I am very appreciative of everyone in the team and will definitely recommend them to all my family and friends :-)
Thank you Kathy for trusting us with your smile!! We appreciate you sharing your experience and giving kudos to many of our team members :) Your review has been shared with the crew. Keep smiling!
Experiencia negativa: Very very poor customer service and deliberately inflates bills. Today I went to the office to discuss services I was billed for. Initially I spoke with a young man asking to explain the $200.00 overpayment consultation fee.. Elizabeth the office manager rudely interjected and began using profane language including the ‘‘F’ word.. I am appalled to know that TLC would hire someone with gutter quality limited vocabulary. After leaving the office I called the insurance company to discuss the service code noted. Unbeknownst to me the billing code was not an actual billable code the insurance company was aware of. It became evident that the reason for Elizabeth’s behavior may be because as the office manager she is aware that they are creating false codes that someone like you and I would not know that some items on a bill are actually there to mislead the public and over-bill clients especially those on Medicare. Her guilt was evident and I wonder how many patients are being extorted by TLC Dental? I am wondering how many families are being threatened and extorted by this Family owned business.
Thank you for taking time to share your experience. Our teams take all reviews very seriously. We will be addressing this situation further in a more private forum. If there were any discrepancies when it comes to billing or insurance, we will make it right by you. We appreciate your patience.
Experiencia fantástica: I cannot explain how AFRAID I was of the dentist to the point I rarely visited . However when the time came for me to visit I came upon TLC and read the reviews and decided I would entrust my oral care to them. Best decision. It took some time but I cannot believe how they have accommodated my fears and brought them down to almost zero . Thank you all for your support and I can see I look forward to my next visit .
Thanks so much Kara for the sweet words. You are not alone. Many patients have a fear of the dentist but we do our best to make our patients feel at ease!! Proud of you for taking great care of your oral health!
Experiencia positiva: This Is Update To My recent Review which I needed to correct, after I created this review I was contacted by the owners of this establishment and they decided to correct the situation so they sent me to their other office which they were very attentive and they put me like in a first class treatment ( but they also knew I was going and they were expecting me) they were really nice, the owners gave me credit for all the money spent on the first visit, which I found that to be really admirable, now I am changing my review because not many businesses go the extra mile for the customers, this is an update as of 8/20/21.... .this is the worst place I have ever visited for dentist work. so when you go in the put anyone on you for them to practice. I went in for a pain on a tooth and I was there for less then 20 minutes because the dentist helping was busy with someone else and didn`t even finish the job and I have to find another dentist because they did not finish the job well and now I got the same pain all over again, do not take my word for it but I am a huge reviewer for Google and you can look at my list, I don`t give bad reviews without reasons. also they are trying to make money by over charging you and telling you that your insurance doesn`t cover it. I paid 184$ for 20 minutes of work and 5 of those minutes, she said I will be back I got help someone else and left me alone. this update is as of 6/18/21
Our intention is to never have a patient feel the way you do. That being said, we have to accept responsibility that something in the way we communicated made you feel that way.
Federal privacy laws prohibit us from ever discussing a patient’s case in a public forum, but we ask that you reach out to us so we can resolve this for you.
Experiencia negativa: Went for remove tooth, after told them I have pain. they make appointment to my surprise they don't have personal to remove tooth. they told me I have to make another appointment for the real dentist. , witch I refuse to make another appointment. waist my time and money
We apologize as there seems to have been some miscommunication. We have general dentists at TLC Dental; however, we also have specialists in the fields of Oral Surgery, Endodontics, Periodontics, Pediatrics and Orthodontics.
Experiencia fantástica: Stella Abraham R.D.h was so good I almost fall asleep , she is supper nice , hope to come back soon.
Thanks so much for the review Rohan! Stella will appreciate it :)
Experiencia fantástica: I’ve been going to TLC for at least 10 years . Firstly, they have always been consistent with good service, cleanliness, being helpful and being convenient and flexible with availability. I wrote this post to recognize my most recent hygienist, Pooja, who in all of my 10+ Years offered the best cleaning I’ve ever had ! It was painless , Thorough and seamless from beginning to end . I felt like she really got the job done ... and not the expense of a painful experience , best cleaning ever !
Thanks so much for the feedback!! Pooja is extremely knowledgeable in her field and our patients love her :) We appreciate your loyalty to TLC and look forward to seeing your smile for many years to come! Congrats on taking great care of your oral health.
Experiencia negativa: Their appointment cancellation document does not contain a monetary amount, MEANING they can charge you whatever they feel like at any given time!!!! Had to give one star in order to be able to leave a review. To top it all off I am still waiting for a refund...itbhas been more than a month!!!! Read the documents carefully ALL future patients and beware of offices like these that steal patients money.
Hello Alina- we understand that sometimes a patient is unable to make a scheduled reservation due to unforeseen circumstances. However, we request for our patients, when signing the financial policy, to cancel reservations within 24 hours of a scheduled visit. We exclusively reserve this time for you and the provider. Each patient deserves adequate time and attention to address their dental needs. Missing the reservation prevents us from scheduling another patient who needs dental care as well. We hope you understand.
Experiencia positiva: Had tooth pulled this morning and it was a couple miscommunications but they where very good with fixing the issues and I appreciate it. The Dr was very nice and I looking forward to the journey
Thank you for your patience and understanding Ervine! We appreciate it and are also looking forward to seeing your smile again!
Experiencia negativa: Needed help for my husband and they gave me a run around today. second lady on the phone was not professional. Had to schedule somewhere else.
Hello- I am truly sorry you felt this way and we would like to speak with you today to learn more. Can you please call the office and ask for Lauri as we have no other means to contact you directly. Thanks so much.
Experiencia fantástica: TLC is by far the best dentist office there is the staff is extremely friendly, I got such a warm welcome from them that all my nerves went out the window... My procedure was extremely painless like none at all we even have a few giggles during the procedure just to show how great they are .. Thank you TLC Dental North Lauderdale... your guys are simply amazing !!!
Thank YOU for being our amazing patient! We appreciate you putting your trust in us! :) Keep smiling!
Experiencia negativa: I'm putting this update on top instead of hidden on the bottom of this review in Respect for the administrator Sasha who eventually called us the same day and resolved the billing issue. However I am not going to delete this as things should change and situations like this should not happen. Customers get upset when money is involved and staff should understand this. At the end it was a mistake
Experiencia fantástica: My experience at TLC has change my feelings about dental care and services. The Doctor, the assistant, and the staff are wonderful. Of all my years of dental services I’ve not experienced the Tender Loving Care that I received from this office, they are truly genuinely patient and concerned for you as a person.
Hi Lamar! Thanks for being our patient!! Keep smiling :)
Experiencia fantástica: An emergency visit resulted in an accurate diagnosis and treatment that had me pain free within hours. Well qualified professional staff all around.
Thanks so much for taking the time to write this review Richard!! We are here for you!
Experiencia fantástica: The office workers are very nice and polite..They make you feel comfortable before,during, and after they work on your mouth I'm a living witness I highly recommend this dentist office..
Thanks Kenny!! There is no better compliment than your recommendation! :) Appreciate it!
Experiencia negativa: My husband and I went there 4 years ago and we left because they tried to rip us off, and went to a different dental they were doing regular cleaning for us cause they said that’s what they recommended after our x-rays and exams yet TLC always recommend deep cleaning which we did few years ago. I got the same insurance back and they assign us them again because I didn’t get a chance to look for a different dental in my network to have the insurance assign us I called and scheduled an appointment for the same week since it was time for my six months visit. I went there my appointment was at 5pm I was there for almost 3 hours. The staff were okay then, then I was called for x-rays she was nice too. But then after my x-ray I waited for over an hour for the doctor to come and examined my gums and teeth. When he finally came everything was either 1s & 2s. Then I said okay I’m waiting for the cleaning they said no I have to come back another time. I said why I barely have time these up coming weeks to do the cleaning now but they didn’t want to so she tries to schedule me for the same week which I told with my job the time might not be good for me so I might call to reschedule. I made them give me a copy of what I need to get done and I see they tried charging me for things that’s $0 in my insurance when I call the insurance they said no they shouldn’t charge me for fluoride and I’m cover for regular cleaning. I was not supposed to be charged. But I was still scheduled for deep cleaning and my insurance covers me for regular cleaning which I asked for and they didn’t refused to give me when I called the next day. So I asked for a 2nd opinion I said cancel my appointment she said she’ll send my record in my email the girl was rude and hang up quick on me. And they didn’t send my record. I called to make sure my appointment got cancel but they said they’ll charged me $25 for same day cancellation I argued that I spoke to the girl and told her my work schedule is hectic and I might not make it she said just call to cancel which I did twice and I got a bill in the mail for canceling my appointment of $25 stating appt broken I called the insurance last night and file a complaint the 2nd time this time I said file it cause I did call them after they had me waited for hours and all they did was an x-ray no cleaning but I did have them hold off on filing it. I wouldn’t recommend them to anybody my friend used to go there too he said they rip him off too. Please when you go there make sure you check your insurance and get a 2nd opinion first. My husband went somewhere else with the same insurance he didn’t get charged like me specially $5 just for x-rays which is free of charged. I would never go there again nor recommend any family or friends there.
Experiencia fantástica: The staff was very friendly & professional, from entering the office to leaving. Dr. Tover & his assistant Nicole was very nice . He made sure I was comfortable throughout my entire procedure. Nicole answered & explained all my 1001 questions. With no problem . I definitely recommend them.
Thanks Amanda!! Your recommendation is very much appreciated!! We are here for you! :)
Experiencia fantástica: Best dental care I’ve had ever! The staff was so courteous and accommodating (cause I had to bring my son with me). The most thorough clean I’ve ever had! I’ve recommended my whole family to go.
Thanks so much Niki!! Your recommendation is the biggest compliment you can give us!! :)
Experiencia fantástica: I really really hate going to the dentist. I have been searching for an office where I felt comfortable. Everyone is super nice. The Dr. explained everything clearly. No surprise charges. Excellent experience!
Thanks so much James!! We are so happy you joined the TLC Family!! :)
Experiencia fantástica: Ive been coming to the North Lauderdale office for years. They offer very affordable dental plans. The staff is professional and courteous. I had a senior moment and took off from work to come in for a bi-annual cleaning on the wrong day and was seen right away in spite of my mistake. I definitely recommend to my friends.
Thanks Diana! We are here to accommodate our awesome patients!!
Experiencia fantástica: I went in for a cleaning at the TLC Dental in North Lauderdale and I can honestly say that the process was comfortable and efficient thanks to all the staff.
Thanks so much Julie!! We are so happy to have you as our patient. Keep smiling :)
Experiencia negativa: The visit was horrible, clinical coordinator is very rude and unprofessional. She’s so incompetent, I will never referred anyone to that place. They used to have great staffs a few years ago but now it’s very bad
Again, we are so sorry that you feel this way about the service you experienced. We would love to make this up to you. We are here for you and invite to discuss further offline. Our team appreciates your loyalty to our practice and would like to continue our ongoing professional relationship for years to come.
Experiencia negativa: went for a scaling on my right side ,looked at the mirror when I got home, I wasn't able to notice a difference ,felt like they was trying to upscale me when I got there...they looked at me like I was a dollar sign .going back to my old dentist even if its miles away
Experiencia fantástica: #TLCORTHOTEAM is amazing! Each individual is willing to assist and takes care of all yours. A set of hard-working people who really knows how to brighten your smile.
Thank you Natassia!!! You brightened our smile with your kind review!! :)
Experiencia fantástica: The staff and doctors are very nice. They actually take their time to explain everything to you from what to expect to happen on your appointment to them breaking down what you need to get done and the payments. I loved it.
Thanks Paola! We are here for you and all of your oral health needs!! :)
Experiencia fantástica: Maria is professional and always pleasant Maria also has a great personality.
Thanks Stephanie! She is an awesome part of our team! :)
Experiencia fantástica: as always everyone was very professional, friendly. I was taken on time for my appointment which is appreciated.
Thanks for the feedback Deb! :)
Experiencia fantástica: My mother in law was the patient and she was EXTREMELY nervous. The staff were all very knowledgeable and friendly and made her feel more relaxed. Her dental assistant even went as far as holding her hand. Dr. Gonzalez made the procedure (extractions) virtually painless.
Thanks Mariam! That makes us smile when we hear news like this! :)
Experiencia negativa: I had a great dentist for 7 years however he left area. So tried this place. Beware like going to used car lot. The dentist said everything was fine my insurance covers cleaning. Then the 'closer' came in just like a used car lot she told me i needed extra this extra that, just like used car lot. Of course all yhis uneeded stuff cost patient, insured patient money.Beware you will always pay extra can't be trusted.
Hello Phillip- we are so sorry you feel this way and would love to speak to you so we can discuss further. We have tried to reach out to you a couple of times. Please let us know the most convenient method and time and we will try again. Thanks.
Experiencia fantástica: Dr.torres and the staff were great.I had an implant put in and it was done painlessly and in good order.Thank you all
Thanks Mike!! We will share with the rest of the team:)
Experiencia positiva: Neeraja painless cleaning was very professional and also Aline Joseph was very courteous at the help desk.
Thanks so much for your review! :)
Experiencia fantástica: Friendly staff fast and efficient service great dentist and James was nice
Thanks so much Leonie!!
Experiencia fantástica: Staff is very knowledgeable and friendly. The dentist explained everything in detailed and made me feel comfortable, despite my trepidation's. This will for sure be my dentist office for a very long time.
Thanks Latisha!! No fear...we are here for you!! :)
Experiencia fantástica: I love everything about this dental clinic, the doctor, the staff, very nice to me, the technician who cleaned my teeth did a very good job, she explained everything to me, that was super. No complaints, i was satisfied and happy. Thank you and God bless you all.
Thanks so much!! We appreciate your kind words to our team!!
Experiencia fantástica: Friendly, professional, clean environment and the personal are just great from the receptionist through the dentist
Thank you Ayinde! We appreciate YOU!
Experiencia fantástica: TLC Dental in North Lauderdale is a wonderful dentist office. The staff is real friendly and professional, it makes you feel comfortable and welcome. In addition, Dr. Safain, personal and professional, asks what is your expectations from his services, making your experience more comfortable. He does great dental work, making sure everything is right and just how you like. I recommend anyone to use his services.
Awww thanks Regina! We appreciate you as our patient and hope you have a wonderful holiday!
Experiencia fantástica: Incredible staff. I was kept informed throughout my procedure and felt comfortable throughout. Got a pleasantly unexpected call from the dentist to check up on how I was doing the very same day. I’ve already recommend to a friend and will recommend more. Thank you Dr. Gonzalez!
Thanks so much Michael!! Your recommendation is the best compliment you can give!!
Experiencia fantástica: Thank you Dr. Koren, Aline, Stacy for a great experience at your office! Professional, thorough and gentle!
You are very welcome Hugo! Thanks for being our patient!
Experiencia negativa: Terrible! I called about a cleaning and feedback on re-cementing two crowns. The doctor wouldn't even look at the crowns I had and had them give me a quote for new crows at a cost of $1,200 to me. When asked about the cleaning, I was told they don't do same day cleaning. Doctor would have to review my x-rays to determine the type of cleaning I needed. I wished they'd told me that on the phone where I was also asked to call my insurance about switching dental office. When I went in, they asked me the same question again. Like nobody wrote it down in my chart. A week later I called about the cleaning only to be told the doctor was out and would return in about a week. I Waited another week to see if they would call me. They never did. This tells me that that office, like most others only care about how much money they can squeeze out of you rather than caring about YOU the patient. I recently visited another office where I was very happy. First thing the new office did was take x-rays and give me a cleaning. They then laid out my options for other items of concern. Everyone was extremely friendly and professional at this other office. And by the way, I got the crowns re-cemented the same day for $25 each with my insurance.
Hello Dan! We are very sorry you feel this way and would love to talk to you and discuss further. We tried to reach out to you a couple times. Please call us back at your earliest convenience. Thanks.
Experiencia fantástica: I had encountered nothing but friendly manners from the staff in its entirety. Cheerful reception/fast service was all at play. No complaint what-so-ever. Keep up with the good work
Thanks so much Wilfrid! We are so happy to hear! Keep smiling :)
Experiencia fantástica: These guys are absolutely amazing. Once you walk in, you're greeted with a warm welcome. Very professional. The docter is gentle and really explains everything. Great experience.
Thanks so much!!! So kind of you!
Experiencia negativa: Awful experience, this is the WORST dentist ever. The staff is racist, they called me a cracker, and various other racially related slurs. Not only are they barbaric and lack basic human compassion, they are aggressive and violent. This place is disgusting, and one of the office staff actually physically assaulted me. If I could give no stars I would. I am still considering pressing charges on the staff member who put her hands on me and pushed me because she wanted me to pay more money for services not rendered. Never go to this place. They only care about the money, they will lie about the cost of their services, and try to force you to pay for services they have not performed. The dentist lied about the treatment I needed in an attempt to extort more money out of me. They ran my card twice and charged me twice for the same service they neglected to perform correctly in the first place. Go to Dr. Bernard and Associates, he is amazing. Avoid TLC Dental like the plague.
Experiencia negativa: After spending nearly two hours there and finding out what I already knew I left in the same pain I came in with. As soon as I advised them I could not afford 700$ for a root canal and opted to have a tooth pulled I was shrugged off to another office cause conveniently they didn’t have an oral surgeon once I advised I couldn’t afford the procedure they recommended needless to say I assigned myself another dentist one who can correctly spell names also smh
Hello Matthew- Thanks for the feedback. We just tried to reach out to you so we can further discuss. I apologize if there was any miscommunication on our part. We do have specialists that come to TLC Dental; however, not all treat at every location. Please call back when you get a moment and ask for Lauri. Thanks so much. I will try again as well.
Experiencia negativa: I didn’t even go through with the visit. The woman who answered the phone (I believe her name was Brenda) was so lazy. I was scheduled for an emergency visit and she asked me to contact my insurance company to forward an eligibility form. I thought this was strange because, in my experience, the doctor usually contacts the insurance carrier for these types of things. Nonetheless, I contacted my insurance carrier who advised that, per policy, they needed the office to contact them. I called back and let [Brenda] know. She refused to call stating “that’s weird. Usually they call us...” I was on the phone with this woman, in extreme pain and she refused to make a simple phone call. Needless to say, the appointment never happened. Rather than argue back and forth with a woman about a phone call, I found someone else who didn’t mind being bothered with a phone call.
Hello Jasmine- there are certain protocols necessary to follow with the insurance companies and unfortunately, I believe there was a miscommunication. We would love to speak with to further research the matter. Since you are not in our system, if you would be so kind to email [email protected] your phone number, we will reach out to you as soon as possible. Thanks so much.
Experiencia fantástica: Elizabeth & Eileen are amazing every time I come in. Dr. Nick Cicortas has the gentlest hands when applying anesthesia. I’m a big kid when it comes to dentist visits but I feel at home whenever I am here & they fixed my mouth right up at a better cost than other places I’ve been. Will be a patient here for a long time!
Awww thanks Keandra! We will let the whole team know what wonderful words you have shared! :)
Experiencia negativa: I do not recommend this place. This is due to the condescending way I was spoken to by at least two staff members. I was treated as if I did not matter and given a list of expensive procedures to be done with no explanation of what they were charging for. I will be writing a letter to whoever is in charge if this office.
Hello. I am so sorry you feel this way and we are determined to make this right! We would love to speak to you. Please email [email protected] your full name so we can contact you.
Experiencia fantástica: I felt very comfortable... because I had problems in the past at other places.. the job was well done I am very happy with the work thank you very much
Thanks Davillia! We are so happy to have you at our practice :)
Experiencia fantástica: My visit to TLC dental was a great. The staff is very friendly and helpful. The dentist him self was awesome. He took the time to explain everything in depth and did a great job.
Thanks Kavita! We will share with the entire staff!
Experiencia fantástica: Service was impeccable. Great from start to finish. Would refer this facility to everyone. Truly one of the best customer service I have had at a medical facility ever.
That is so kind of you to say Renee! We really appreciate it! Keep being awesome yourself:)
Experiencia positiva: Great first time experience for the most part. Everyone was genuinely friendly kept me occupied with nice conversation as I waited for my dentist. The procedures were explained to me thoroughly along with all my questions being answered and my insurance copayment was broken down for me to easily see what I would be paying out of pocket and why. I would definitely recommend this office to a friend or family member.
Thanks Jamaica! We appreciate it!
Experiencia fantástica: Very professional service. Great customer service all around. I recommend this dental office to everyone.
Thanks so much Myrlande!
Experiencia fantástica: I visited TLC Dental - North Lauderdale for the first time with Dr Ronald Morales. Dr Morales is by far the most professional, knowledgeable, compassionate and gentlest doctor I have ever felt comfortable dealing with. He knew exactly what to say to help me to relax and I could tell just by the way he spoke that he's very passionate about what he does. Now as for the staff at this location, they were also very amazing. They went above and beyond to ensure my visit was an exceptional one.. kudos to James who was Dr Morales assistant at the time he was very kind, thanks to Elizabeth who was super sweet she gave me directions when I got lost and also gave me that big warm welcome that I will never forget..Thanks to Aline who gave me a hug when I was scared haha. Thanks to Vanessa and Dee for helping me to keep my smile big and bright...and a special thanks to Ramon who gave me a discount because I referred someone plus he made sure I followed my treatment plan correctly... I would highly recommend anyone who is in need of a dentist and wants to be completely 100% satisfied with their results. Each and every person you encounter at this office goes above and beyond to make going to the dentist the most pleasurable experience you will ever have.
You are correct! We are very passionate about our patients and making sure their smiles are healthy and beautiful! Thanks so much for the review :)
Experiencia fantástica: Vanessa was perfect, best cleaning experience I ever had. Friendly front desk. I am a fan. Ishwar.
Thanks so much!!
Experiencia fantástica: Staff is very professional. The Doctor was really patient & caring. I am thankful they were so nice, since not many people like going to the dentist. Place was neat & clean.
Awesome to hear your wonderful feedback! Keep smiling that amazing smile:)
Experiencia positiva: The staff seems to be nice. However, after being evaluated I was giving a co-pay and when I ask what the code was to make sure I'm paying the correct fee I actually had $0 co-pay according to the code and my insurance. When I showed the guy that it's $0 he then changed the code and give me a co-pay. When I ask why you changed the code he claimed that he had it wrong. No you did not. You rob me because the first code was $0. You wanted extra money that's why you suddenly change it. I'm never going back because had I payed you without asking first you would of took my money and everything would have been fine. By my verifying my own fees you changed it!!! BAD BUSINESS AND I'M ANGRY!! I would like to thank TLC dental for the quick response towards my previous situation and correcting the situation. Business here isn't so bad after all. Thank you very much for reaching out to me and making sure that my fees were in fact corrected.
Hello Kagenia- I am hoping you feel better after we spoke and I apologize again for the miscommunication. Let me know if you need anything further. - Lauri
Experiencia fantástica: Elizabeth was very cute n Staff was very professional and friendly Very satisfied with the work I got done 5 Stars all the way
Experiencia fantástica: My husband and I went to TLC for the first time this week and cannot believe the experience we both had. He had a tooth extracted ad I had a temporary crown put on. Everyone was s very caring and gentle. cold not believe how helpful they were No one likes to go to the dentist, but I know for a fact that I wont be anxious the next time I have t go , which is net Friday Thank you for a your help and caring I feel that we now have new friends in Florida.
Experiencia fantástica: Great service. Very friendly. Very skilled with filling and wisdom teeth pulling. Overall great experience.
So happy to hear Cedric! Thanks for the review!
Experiencia fantástica: Service was amazing....they really know how brighten your smile ! Supa!
Thanks Wendell! You are a Supa patient!
Experiencia fantástica: My first cleaning and fillings here. All went very well. Everyone is very welcoming.
Thanks so much Nilsa! You are always welcome here at TLC :)
Experiencia negativa: They are friendly, but How do I pass the recommendations and just get the preventives that my insurance pays for? Whenever I go for a simple clean up, I end up with a paper giving me a payment plan, NO CLEAN UP. it' is frustrating. I appreciate the recommendations, but how about giving me the choice of choosing what you recommend and what my PPO plan pays for!
Hello Samlyne! I hope our conversation helped with understanding the various types of cleanings and our recommendations. If you ever need us, we are here for you. Best, Lauri
Experiencia fantástica: Neeraja was awesome! She took her time and made the cleaning as comfortable as possible.
Thanks Lionia!! Appreciate the feedback!
Experiencia fantástica: Hav ing Neeraja do my cleaning was a very good experience. Normally I hate getting cleanings done but looking forward to my next ckeaning with her.
Thanks Richie!! We are looking forward to seeing your smile again!!
Experiencia fantástica: Neeraja was excellent!! She was very patient and gentle! I would definitely recommend her services!
Thanks for your recommendations Jaime! That is awesome!
Experiencia fantástica: Nerraja was my specialist and she is awesome and very professional. I love the service provided by her and the the TLC team
Thanks so much for the review Louchina!
Experiencia fantástica: Neeraja did am awesome job. No pain, no discomfort, and very knowledgeable about maintaining proper dental health.
Well we are very excited you are taking care of that beautiful smile!!
Experiencia fantástica: Neeraja was great!! Will be coming back again for all my cleanings!
We can't wait to see you again!!! Thanks!
Experiencia fantástica: Neeraja, C.R.D.H She is a sweet and kind person. Always friendly
Thanks Ashli! Keep smiling!
Experiencia fantástica: Tlc dental was awesome. Neeraja was my hygienist and made my experience quick and easy.
Thanks Pamela!! Keep up the awesome work on that smile!
Experiencia positiva: This place is awesome, I've been coming her for a couple of years now with no complaints. I've hasthe same hygienist sice and she's been keeping me in track and telling me what I need to do (shouts out to Neeraja, she's AWSOME). The main thing that I love is that they don't try to upsell you, me that is anyway.
We appreciate your loyalty Kethia!! Thanks so much for the review!!
Experiencia fantástica: Neeraja i feel very good about the service. Thank you for doing a excellent job in my teeth.
Thanks so much Exene! We appreciate your feedback!
Experiencia fantástica: I had a great teeth cleaning procedure with Neeraja! Definitely coming back again!
Thanks Frandy! We can't wait to see you again!!
Experiencia fantástica: Great experience good advice caring, my hygienist Neeraja wonderful
Awesome Michael!! Keep smiling!!
Experiencia fantástica: Neeraja, CRDH certified registered dental hygienist!!! Is a master at her job!!!! Perfection at its best!!
Love your screen name!! Thanks for the review!!
Experiencia fantástica: Love Neeraja! She is so kind and great at what she does. She makes you feel so comfortable. I love it there. Thank you Neeraja!
You made our day too Arlene! Thanks for the review!! :)
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