Mai Dentistry of Hudson

Experiencia fantástica: Huge shout out to Dr. Mai , Jess in Hudson and Jessica the Dr’s assistant! They were all kind, caring and compassionate! They worked extremely hard to make sure I was pain free and feeling good again! If I could rate 6 stars I would their professionalism and care was unmatched! Jessica the Dr’s assistant is phenomenal at her job! I am extremely thankful to them for making sure I was seen right away! Big thanks to them for all they did !

Experiencia negativa: Worst dentist I have ever had. He doesn’t care about people who are genuinely scared of dental work. He sacred me so bad I had to get 2 years of therapy. DO NOT waste your time with this place they only care about money. Please do not waste your time on this place he is very unprofessional and disrespectful. WROST DENTIST IN THE ENTIRE STATE OF FLORIDA!!!!!!

Experiencia fantástica: Honestly, I don’t even know where to begin! I had an emergency where my crown came off (I had it done years ago at a different dentist) they got me in right away! The front desk staff, Kayla Jessie and Lydia was very very professional. The office manager Kristy, explained everything to me what the doctor as well as the assistant was going to do! My assistant Tara made me laugh so much! Dr spears came right in, fixed me all up! Never in my life have I had an office so professional an clean an understanding help me in a situation like this! Definitely recommend them to anyone!

Experiencia positiva: I really like this this dentist office. I like the girls at the desk. I like Dr. Spears and all the techs. Always a positive experience. But, I absolutely HATE the top denture that they made for me. I have been back over and over and over and over again. I've previously had a denture that fit and looked right. These really don't resemble my own teeth at all!!! I'm always aware of the ill fit. I have to carry denture adhesive in my purse because they don't stay put.. At this point. a year in, I'm very disappointed.

Experiencia fantástica: Christy helped me with my insurance didn’t even now I had dental with my Medicare. Very nice office.

Experiencia fantástica: Had a great visit. Girls upfront super nice and personable

Experiencia fantástica: I am visiting from out of town and broke my tooth. I called the office and they got me right in. I had to wait a little as expected because I was squeezed in but it wasn’t long. Dr. Mai took great care of me.

Experiencia fantástica: My experience with Monica and Jesse, it was wonderful. They're very caring and patient she was helpful. I chose this place because someone told me about it. And i'm glad I came Dr.Spears was very gentle and patient. Jesse is a receptionist and she was very helpful and sweet and Monica the technician was very helpful, very kind. and very friendly and thorough shows care in her work. I highly recommend this dentistry. The place is always so beautiful and clean and you can sit and have a cup of coffee while you're waiting and they're very good about making their appointments on time. I enjoyed the people here. Great place.

Experiencia fantástica: Can not say enough about this office. I called and Kristy got me in same day. Everyone was nice and I finally got out of pain.

Experiencia positiva: As a business that is based on the care and well-being of others, I am concerned about their commitment to this cause. Here's why... The Hudson office is closed on Saturdays. Next door is a worship center that distributes food on Saturday. The overwhelming number of people in need is staggering. Their small parking area cannot handle the number of people seeking food. The empty parking area of your dentistry practice is ideal to handle the overflow since it shares a common entrance. Rather than being a supportive neighboring business and permit the church patrons to park there (which I remind you is not open at the time of food distribution), you instead choose to have any vehicles in your parking lot towed while the people wait to get food. Do you not care about those who are in need of food assistance?

Experiencia negativa: I wish I had researched this clinic before going there. I agree with the other reviews that "Horrible care is putting it mildly." Not the way any patient should be treated, it trully felt like they care much more about making money than helping you. Do your mouth a favor and stay away from this practice.

Experiencia negativa: The WORST experience I ever had with a dentist. I would rather lose a tooth than going back there again. Also check the bad reviews on YELP. After my visit, I definitely agree with them. (I wish I read them before going to this office) The ONLY good/neutral thing I have to say about my visit is that Hanna at the front desk was nice (normal, but it stood out comparing to the rest of the staff). A lady named Cristy on the other hand should not be working with people in my opinion as she seems to enjoy going the extra mile in order to make people feel uncomfortable. STAY AWAY FROM THIS PLACE, I DO NOT RECOOMEND.

Experiencia negativa: Negative star would be too much. To keep this short- ( can I?) I was given SO much local anesthetic, then Dr Spears left the room and I suddenly felt my throat closing. I begged the hygienist for oxygen which they did not have readily available. She left me alone and I went Running into the hall yelling for help “I NEED AIR” losing air, I wound up on the floor and beginning to blackout, then I went into a seizure. The staff had to hold me down so that Dr Spears could (FINALLY!) give me an epinephrine injection. Why wait so long? Why not went I started not being able to breathe? When I finally gasped air I yelled “my husband!” They called him and left him a voicemail, saying I “Did not feel well and went to the hospital.” They texted the same. Never did they tell him WHAT happened or WHICH HOSPITAL the ambulance took me to, so I was there all alone. They never returned his callback or text back, as he was pleading to know where I was. Eventually we connected, and when he knew I was under care at the ER he went directly to Mai Dentistry on Hwy 54, in Hudson, and guess what? They were closed at 1:30 pm, but they did come to the door for him but said he could NOT speak to the Dentist, and still wouldn’t tell him exactly what happened or where I went. They were probably having a staffing over what happened because SO SO much went wrong and they know it. After days in the hospital I reached out for information and they would not give me even the name of the hygienist who was in the room or the names of the staff that held me down while I had a seizure. I requested records and guess what? They did not include my being on the floor of the office, without being given oxygen when demanded, and they did not mention I had a seizure or need to be held down. The lawyers are interested.

Experiencia fantástica: I was not an easy patient and they were a fantastic dental group! I completely recommend them.

Experiencia fantástica: I called Monday afternoon with a sore tooth, and mentioned I was really worried because we had a family vacation coming up. They were able to get me in the next day! Unfortunately I found out I needed a root canal and again I was really worried about vacation only because we’ve been planning it for two years! They worked me in Wednesday morning!!!! Now root canals are not fun especially for someone who is “dentist phobic” HOWEVER Dr. Mai and his staff really set me at ease, as pain goes I really didn’t feel a thing! He made sure I was numbed and kept asking to make sure I was doing ok! And his assistant was amazing, she kept checking on me too! They turned in an experience that could have been awful into one I was actually very thankful for!

Experiencia negativa: Their caps fell out and they would not put them back in. I hope a meteor hits Dr Mai’s office. . They wanted to recharge to reset. I got so angry I got into an argument with the manager. They tried to keep one of the caps! I had to go back in and retrieve it. Your practice at this office is an ablation and I can see why Dr. G left. Good for her!

Experiencia fantástica: I love this dental office. All the staff work hard and are genuinely so kind. They make sure everyone is comfortable. I love Dr. Spears. He makes sure I'm comfortable and he answers all my questions. I have been to many dental offices in my life, but none compare to Mai Dentistry.

Experiencia fantástica: I just want to say thank you to the helping dental assistants who made me feel comfortable during my fillings yesterday. I was sooooo scared and they reassured me and held my hand while I got injections. I really appreciated the kindness. edit - also thank you Jason who did my srp I was so scared and he walked me through every step and it was painless :))

Experiencia fantástica: I have been Dr. Mai's patient for over 25 years. He is very caring, professional, and friendly. I have recommended Dr. Mai to my friends and family and everyone is very happy with their dental care.

Experiencia negativa: My friend sat in the chair for 45 mins before anything being done, i figured maybe just busy so i would give them a try because they take my insurance. Wrong choice. I sat there for 52 mins . So i walked out. Then all of a sudden 2 YEARS later i get this bill for sitting there. Place is a joke. Heard they make employees write good reviews too. Very unprofessional.

Experiencia negativa: My experience with Mai Dental has been extremely disappointing. They are highly disorganized, repeatedly failing to manage appointments properly. On multiple occasions, I arrived for a scheduled appointment only to be told I was not on their calendar. When they would reschedule me they would later call to try to change the date and time multiple times before the actual appointment. Even more concerning is their apparent dishonesty regarding dental work. I was advised that I needed a procedure, but after seeking a second opinion from another dentist, I discovered the recommendation was completely unnecessary. This same experience has happened to two friends of mine as well. I strongly advise reading the multiple one-star reviews and avoiding this practice. There are plenty of other reputable dental offices to choose from in the area.

Experiencia negativa: Son had dentures made they broke they won't make new ones or fix them, already got paid from insurance now hes screwed for 5 years the girls are nice there but dr. Mai not professional or or very nice I think I need a lawyer,Jesse upfront great personality very friendly, tara assistant very nice and helpful but run from this dentist, I tried being reasonable now the dental board will be contacted with a lawyer, totally unfair what was done ✔️run As fast as you can, stay away from dr. Mai very rude and nasty the material was so thin broke within a month won't do anything for us screwed us bad had the nerve send us a bill yet. They think there funny,the dentures were not dropped whatsoever, the material is extremely thin, he wss rinsing in the sink in his hand with dentures brush and they cracked, if you were reputable you would of made them over for a customer and not let them go without and yet to send a bill when you got paid for something that he can't wear And paying out of pocket for new ones, let's not discuss how dr. Mai was so nasty and yelled at him knowing his condition

Experiencia negativa: He should have told me he couldn't make dentures to fit on a bar implant. Upper plate was covered by insurance. Lower plate was out-of-pocket. He charged me $3700 and it never fit at all. In 3 months a tooth fell out. They talked like it was a real favor to not charge me to replace it. In 6 months a crack developed, then 2 more until it broke in two. They refused to do anything about it except charge me over $5000 to replace it. Dr. Mai was condescending and telling me things I knew were wrong. I've been wearing dentures for 50 years, I am not fooled. I will be contacting the Dentistry Board.

Experiencia fantástica: A wonderful experience with Dr. Mai! Hailey did an excellent job explaining my treatment plan and options as well, thank you!!

Experiencia fantástica: The complete staff are absolutely A+. They take the time to explain everything from the front desk to the staff, and the Doctor. They all show patience and take the time to make sure you are comfortable.

Experiencia fantástica: If your in need of Dental care with quality performance me & my new happy smile highly suggest Mai Dentistry. Allow them to be your "smile inspiration" they are certainly mines.

Experiencia fantástica: Great experience to date. Much thanks to Hailey, she has been so helpful and supportive navigating through the world of dentistry! My experience with Dr. Spears and all the staff front to back has been professional, organized, friendly and supportive. Will update with what I know what will be my beautiful new teeth!

Experiencia fantástica: I'm a first-time patient to Mai Dentistry of Hudson. I made the appointment online and someone got back with about an hour after I sent my email explaining my problem so here, I am for my first visit. I was at ease the minute I stepped into the office; the staff was professional and courteous. everything that was done was explained in detail from the x-ray taken, what my teeth/gum issues are and the step-by-step procedures that will be taken to fix the issues i have. Once my tech had done her job, I met Dr. Mai and he made me feel so comfortable and what he could do for me with his step-by-step instruction and explanation of what is going on in my mouth. I was so comfortable with Dr. Mai and his staff and know that I'll have a great experience with my new Dental family

Experiencia fantástica: Now let me just say, I LOVE Mai Dentistry! The hygienist Jason cleaned my teeth perfect! Very professional, on time. The front desk staff was great, very friendly! I would recommend you ANYONE!

Experiencia negativa: Dont waste your time here..absolutely ridiculous..paid over $1200 last year for a bridge that I got told was the best treatment plan to do to keep my teeth in good condition and in less than a year my bridge popped off and than got told had to pay $115 for an office visit and that because im a cash paying customer they cant give me a price for what it will cost me to put the bridge back on..feel like being scammed by my dentist office..i dont know why im even being charged in the 1st place im not an expert but im sure a bridge isnt supposed to unseat from ur teeth in a year!!

Experiencia fantástica: Fixed my tooth. I was having a hard time and they're mai dental plan was very helpful as well as all of the employees and doctors.. they did a fantastic job and are very skilled in what they do. Thank you all again! Would recommend them to anyone.

Experiencia negativa: Just became aware of a patient of Mai dentistry whose denture broke and they have basically turned their back on them. Its a denture, fix it. Its not all dollars and cents. This person is in need and trusted you for care. Very dishonorable conduct. Fix the denture, stand by your work, provide adequate care.

Experiencia fantástica: I was TERRIFIED of any dentist due to past experiences...I was sharing so hard the chair was vibrating and that was just the consult. I had advanced periodontal and my bridge literally fell out. Dr. Mai and his staff squelched that fear. I had surgery yesterday both top and bottom. I noticed my bite wasn't lining up in the immediate top and bottom...I called and they had me come in today to adjust. Staff is so friendly. I highly recommend Dr. Mai. I'd give them 10 if that was offered

Experiencia fantástica: Was there 23august2024 for extraction for my husband teeth , the staff were great they inform before they start what will be the coverage by insurance and be out of your pocket after completion. Tara is our dentist assistant she’s very nice ! And Jessie at the front desk is very polite and kind. The only thing were kinda long wait due to short of staff I guess but ,hey still worth the wait DENTIST doctor Spears is the best ! My husband is happy about tooth extracted 3 teeth and it’s like super fast and no pain at all even after the following day he said little sore but guess normal feeling the simple way to say it it was GREAT experience with MAI dentist ! We will come back coz a lot of work to get done for my husband teeth

Experiencia fantástica: THE BEST EXPERIENCE EVER ! My wisdom tooth broke and I was in extraordinary amount of pain ! I tried to calll multiple dentists but none of them would help or even try to squeeze me in . But when I called Mai dentistry they were like absolutely come right in there might be a wait but we will definitely help you! From the front desk to Kristen making me feel so comfortable and safe I knew I was in the right place ! Kristen went over my treatment plan made sure I understood everything and answered all my questions. Even when Dr. Mai came in with that smile I felt so relieved. It probably took him around 3 mins to get my tooth out and I was out the door ! I couldn’t thank them enough while I was there ! I was so so grateful for my experience! Now I found a new great Dentist I’m not scared of ! My next appointment is already set . Again thank you so much Kristen and Dr. Mai!!

Experiencia negativa: I first want to say, the hygienists and staff are wonderful and do a fantastic job. Unfortunately I will be leaving because of Dr. Mai and his “office policy.” I had a visit, not too long ago, that was supposed to take roughly an hour. The visit ended up taking over 5 hours, causing me to miss important work meetings that I had scheduled. This was all with minimal communication. I was essentially twiddling my thumbs for 5 hours. I was very lenient and understanding of Dr. Mai’s situation and did not make a big deal of it. Fast forward to today, I have been having issues with a permanent crown that Dr. Mai had worked on and the crown actually popped off 2 days ago. I scheduled an appointment to have the crown re-cemented, which was this morning. Dr. Mai charged me for this because I was 20 days past their 1 year warranty. I was lenient and understanding with him and his situation that caused me to miss my appointments. How did he treat me in return? With zero understanding and all he kept saying over and over is, “it’s office policy.” I’ll be taking our business to a dentist who is not someone who only sees through green lenses $$$$$$.

Experiencia negativa: Very bad dental experience at this office. Turns out they removed teeth that could have been crowned. And every time I showed up there the dental plan had changed. I would not recommend them.

Experiencia fantástica: Great office, awesome staff very welcoming and personable. Doctor Mai is great talked to me about my concerns and answered all my questions. I will be back here, so happy to find a great dentist.

Experiencia fantástica: I had a wonderful experience. I have been a patient of this practice since 2017. I had noticed that in more recent months the reviews for this office had gone down. I experienced none of these issues. My appointment was at 9:00 and I was called back at 9:07. There is a sign on the desk that reads ''if you have not been called back within 10 minutes please notify the front desk staff.'' This tells me that they have been receptive to any complaints and are willing to give multiple reasons for a big smile on their patients faces. My hygienist Marcela was a pleasure to speak to and she made sure I was comfortable. We even shared a few good laughs. Dr. Spears has been working with me for a few years now and he is always a pleasure to work with. I will continue to attend this dental office.

Experiencia fantástica: This was my first visit with Dr. Mai such a nice person told them what the problem was and addressed it. Went to a dentist pryer to this visit, they wanted to pull my teeth. To little drama for to much money!! Dr. Mai is going to fix what needs fixed and save what we can save. So happy I found this dentist The Dental Hygentist Kristin was super nice and very informative and great at taking impressions of teeth. I will recommend this dentistry to my friends. Thank You Dr. Mai & Kristin

Experiencia negativa: Dr. Mai was my dentist. He replaced four individual crowns with a single bridge. The temporary he installed broke twice. I overheard employees discussing the materials being used descibed as cheap and not as good as good as they used to get. They seemed anxious to charge my Humana card rather than bill Humana insurance. The upper partial Dr. Mai designed and fitted pulled off my new crowns while removing it, twice. I was told that I was the problem.

Experiencia negativa: My experience here was not good! Prices kept changing and she (dentist) pulled an infected tooth, the pain I felt was horrible pain, I passed out. Took me a year to get the courage to see another dentist.

Experiencia negativa: Absolutely embarrassing!! I made an appointment last week I asked if they accept my insurance they claimed yes they do. Go in first thing this morning and they were having an issuing “finding my insurance” it took 3 people to look at my insurance card like I’m sorry but we don’t accept it. However we do have other options if I was to pay 75 for some plan they could see me or I would have to pay $100 for the visit since it’s out of network and that’s why it wasn’t confirmed it was the other one said so if you knew before I got there then why embarrass me? Unprofessional and wanted to blame a new person for scheduling me and not knowing they don’t accept my insurance however someone called me to confirm my appointment on Thursday maybe they were new too then I guess since they didn’t say anything about my insurance then. No I feel yall do this to get people to pay because they don’t want to be embarrassed like you just did me. What a joke!!!!

Experiencia negativa: Terrible experience, they tried to force services on me that I did not want nor my insurance cover. They would not work with me. They were very unreasonable and ignored my patient rights , trying to charge me things,My insurance would not cover , horrible experience ! They are a money pit.

Experiencia negativa: Big waste of time for me I received flyers at my house several times looking for new customers so I made an appointment took 2 weeks no problem couple days before my appointment they called ask if I would come in an hour and a half later I said okay no problem got there 10 minutes early to do my paperwork like requested and then waited in the waiting room someone came in behind me waited about 5 minutes and was taken back another person came in behind me waited about 5-10 minutes and was taken back 30 minutes have passed and I got up and left if they can't respect my time then they're not going to get my money. Big waste of time. Why look for new customers if you don't have time to treat them properly. UpDate: You spent more time answering my review than you did with me in your office. But that's fine because I went to Mach dentistry and they are perfect. My appointment was at 1:30. They called me back at 1:33. They're very friendly and professional so it was a good thing. He's located on State Road 52 Hudson.

Experiencia negativa: So I went to Mai for a consultation. I was told what was needed. The next appointment I scheduled was to fix my two recently chipped front teeth. I haven't been to the dentist in a long time due to having bad childhood experiences. So the next appointment was fabulous even though it was 2 and a half hours long. So my next appointment was scheduled for the permanent crown. I arrived and signed in no one acknowledged me. I waited a half hour and went up to see if they were running on time. That is when I was told my crown hadn't arrived yet. Was told the driver should be there by noon. It was already noon. They knew it wasn't there and should have called me to give me some options. Or at least told me when I checked in. But they were to busy talking about east and west directions when people call them to see if they are on the east or west side of 52!!. I wad really disappointed by this. So I left and told them to call me when it arrives.

Experiencia negativa: RUN don't walk. I had my teeth extractions and immediate denture on 11/18/2022 which included some bone grafting. I worked up the numbers with Carrie 2+ months prior. When I went for a relign asked for my dental health plan so I could see next steps in which the number went from $1,666 + a possible fancy exray at $2k to over $10k, then $30k. I never agreed to these updated figures. I heard SEVERAL patients complaining about their billing as well. Here it is August 2023 and no calls to setup next bone grafts, etc. I called and made an APPOINTMENT with Carrie 2x in which I expensed over $50 in Uber for her to be a NO SHOW both times. I called and made an appointment to discuss with Dr. Mai next steps and received a call from the office to see if I could arrive early as they had a cancelation. I was told that as soon as I arrived that Dr. Mai would see me asap. Well, over an hour later and no Dr. Mai. I left and said that I am firing this establishment. I should already be close to finishing this whole process but NOPE 9 months in still at Step 1. I made an appointment with another dentist, hopefully they actually CARE about their patients because CLEARLY this office doesn't! And God help you if you actually QUESTION Dr. Mai regarding anything he has NO PROBLEM telling you off and demanding you leave his office (this happened with my neighbor). Price gouging, no follow up.

Experiencia negativa: Only 1 star but really the office deserved 0. My husband had a cleaning and two bridges and it has been the worst nightmare for him and the family. It all started on March 3, when they put two temporary bridges on him. They almost put some permanent bridges on him that weren't the right color, thank God we noticed and they changed them. But the real nightmare began on April 14 when the permanents were put in. Since that day my husband can barely sleep from the pain, he has already lost 23 lbs because he couldn't eat. After that day my husband had to have a root canal done in another dental office because they don't do it and he only got better for two days, when he again had pain in all his teeth and extreme sensitivity. We have gone to the office for help several times already and each time it is more money. MY HUSBAND STILL HAS EXTREME PAIN AND NOW THEY SAY THERE IS NOTHING THEY CAN DO AND DO NOT GIVE ANY ALTERNATIVE, JUST THEY KEEP CHARGING $$$. We already paid in his teeths between insurance and us almost 14 thousand and THEY DON ' T WANT TO HELP. This situation has harmed my husband and the WHOLE FAMILY. Our lifestyle has become the worst nightmare THANKS to MAI DENTRISTY.

Experiencia negativa: It was my first visit just to consult. I sat in the lobby for 35 minutes then they moved me to a room where I sat for another 50 minutes no one even spoke to me. Finally I went up to the register and asked if they needed to reschedule. Then I left

Experiencia fantástica: I’m an absolute chicken when it comes to dentistry but this entire experience was handled perfectly. I have no trepidation about the remainder of my appointments. Friendly skilled staff made my experience painless.

Experiencia fantástica: I saw Dr. Ghassemi. She was efficient, caring, and paid attention to me when I was in the chair. She was not distracted by anything while she was working. I was extremely impressed by her professionalism and knowledge. Excellent work. I highly recommend Dr. Ghassemi.

Experiencia fantástica: Dr g is a wonderful person she made me feel so comfortable before my work done at office than even after . she's very sweet and professional thank you soooo much for that . straight a+ across the board from me .also all the others at office were great too. Thank you so much you all should be recognized for your great work.thanks again.

Experiencia negativa: This dentistry it's all about money not patient or human. I have not been there for few years for several reasons one of them being that the dentist did to crowns into this day I am in pain every time I eat some thing and I refuse going back to him because all he knows is charge you more to redo things. Another very important reason was and is the older woman hygienist that tried to push $1700 deep cleaning which I could not afford and continuously kept refusing to even clean my teeth the normal way which they charge couple hundred dollars with that said I do not recommend this place at all and the reason he has to charge so much because he has so many people working there and we as a consumer have to take care of all of it which is absolutely unnecessary.

Experiencia fantástica: Dr. Mai is amazing. It is highly unusual for me to give someone a 5 star rating. However, this dentist office is the best I have ever encountered. They are caring, responsible, do not overcharge. They are nice. They are always in a good mood. Everyone who works there is just excellent. I can't say enough good about Mai family dentistry.

Experiencia negativa: The only reason for 1 star is to leave a review. Mediocre dental work, no patient concern & below zero front desk & office personnel. A big A+ tho for overcharging & playing insurance games by processing & charging everyone a different price based on insurance. Also a thumbs up for not checking your patient's meds , commencing to pull the wrong tooth & missing a bad infection. They should be investigated.

Experiencia fantástica: I would recommend them to anyone. They were very professional and made me feel comfortable being at the dentist. I was the last patient to leave and they were still very nice about it. I was there for 30 minutes after closing time.

Experiencia positiva: I was a client of Dr. MAI for a few years. I spent tens of thousands with him I sent my brother Cody and he was given a quote on some dental work including not limited to an implant. I feel it's only fair to say Dr Mai wasn't the dentist in my brothers scenario.. he did represent the Mai Dental company. DR Mai wasn't the dentist however once the other work was complete. The implant all of a sudden doubled in price. That's fine no problem as Dr Mai is very good at what he does. I am very disappointed as Dr Mai is really talented and was really good to me the times I delt with him personally.. I was extremely happy with him. Thats why I kept sending him business. i also sent my mother in there as well. At the time I guess I had a balance of 600 out of approx 22k plus my brothers 5k I spent out of my pocket as well.. In cash by the way. Not only did the office lady decide it was her job to not keep my medical scenario private. As I belive is required by hippa. And if I'm wrong on that we both know professionally it was wrong to share my personal business with other people. HOW would it make you feel 30k deep with a Dr's office and the lady I. The front humiliated you to everyone you care about and referred to them while there was a lobby of people listening g over 600 bucks out of 30k But again she felt it was her job to share my business. Then when helping my mother. Another referral from me that I paid for as well. He was rough and rude to my mother. I understand now I am nothing to them and just a number. However that was a very bad feeling as you think after the amount t of money time and referrals sent maybe my I formation o Would be discussed with me only.. also I never had a phone call or a ketter from there office. I UNDERSTAND DR MAI IS VERY SUCCESSFUL AND DOESN'T NEED ME. Dr Mai did amazing work and was always great to me personally. Also the hygienist 1 in particular was very good at what she did. Again obviously our business isn't important to the office and obviously there isn't privacy practiced by the lady who takes the calls. So with that being said we switched dentists. Which is a shame due to the fact I liked Dr Mai alot. So I feel we are owed an apology. Myself for my personal business being shared and the way my mother was treated. So here's what I will do. I won't bother you guys anymore for my dental and I will be sure to let everyone and anyone I know the scenario the office manager put me through. And the way my mother was treated. Imagine if this was your mother.. I am also in the process of speaking with the BBB DUE to the office manager sharing my personal medical and financial information with the referrals I sent and paid for. front of others sithout my permission. Thanks, Ron and I have the witnesses who were told that will also be writing statements for the BBB for the record I tried to pay the 600 multiple times and the office manager again was very rude to me and told me I had to contact the collections and they wouldn't speak to me until I did. She had no problem sharing this info with everyone else though. I would also like to add I was no insurance and a self pay. 30k is alot of money to me and 600 bucks is alotof money but in comparison I could of been asked more fairly. The worse part is due to the unprofessional office manager I lose my dentist I spent so much time buying trust with. Very sad!!!

Experiencia negativa: I had my tooth pulled 11 days ago, I knew I had dry socket the second day after being pulled. I called and was seen by dentist Spears I believe and he packed it and said to remove it after 30 mins, I was in excruciating pain and on the 10 day I saw dr. Mai on an emergency appointment and I waited for three hours I asked nurses where is he? I’m in pain I’ve been waiting two hours they say he’ll be in shortly. Another hour goes by and patients across the hall were saying they have waited for two hours to see him, I asked the second nurse where is he? What is taking so freaking long? I have been here for three hours! He finally comes in and yells at me I start yelling at him to fix my dry socket so after he tells me to leave, he takes pictures of the extraction says I’m self diagnosing myself and there is nothing wrong with it. And to get a third opinion because dentist Spears from his office looked at it and treated for dry socket and Mai himself looked at it. I just left my third opinion with a third dentist with the hole sutured and it was scraped because I have severe dry socket!!! Dentist Spears treated it as dry socket, Mai didn’t I suffered for 11 days I will never go to Mai dentistry at any of his location. How can a dentist do that?? I’m answering the reply: I’m a healthy woman and there is no reason for me to live with dry socket for months to heal that is painful! The other dentist in Mai dentistry but dry socket paste , meanwhile Mai did nothing. Any caring dentist with knowledge and experience would help a patient with dry socket pain. Dentist at orange Grove dentistry she did a great job fixing the dry socket.

Experiencia fantástica: Beyond impressed. I have a fear of dentists and needles, I knew that my mouth was terrible, effects of lack of hygiene during depression. I went to one dentist which outlines all crowns and some shady things happened that made me go get a second opinion. But I had to find a dentist that would do IV sedation and take my insurance. Mai Dentistry was a perfect fit, took my insurance, did IV sedation, and provided 2 possibilities one of which was the exact same plan teeth and solutions as the previous. The process has been effortless and I love my smile now. I'm still in the process of healing from my wisdoms which I've put off for over 6 years just from the fear of it all. I wish I had come here sooner. I knew the condition of my teeth and they were thorough in explanation but more than anything, they were all very kind, patient, and understanding. Best experience I have ever had. Thank you so much!

Experiencia fantástica: This office is beautiful! Everyone is polite, professional and friendly, from the front desk to Dr. Mai. I love that I didn't have to wait long to be seen. I also love that they took care of one of my problems the same day, and scheduled the 2nd and 3rd visits that I need within a very short period of time.

Experiencia fantástica: I am unreasonably afraid of dentist. Dr. Mai and his staff are considerate, kind, gentle, all the things I need in a dentist. They are prompt and take precautions to be as pain-free as possible. They do offer sedation if you need more than local numbing. I highly recommend the Mai Dentistry of Hudson for all who are seeking reasonable dental care. They also accept Humana dental plan.

Experiencia fantástica: Jason Ferreira is the best dental hygienist I have ever had! Excellent at what he does! Able to explain to me all my questions that I had with ease. I am thankful to have hooked up with Jason.

Experiencia fantástica: Dr. Mai is one of the nicest, sweetest, and knowledgable Dentists I've ever known! He takes the time to explain his findings and doesn't pressure me. He does awesome work too! My Hygienist is SUPER-awesome also! I've been a patient for 7 years and I'm ALWAYS satisfied!

Experiencia negativa: I had their flyer promoting "free" x-ray and exam. When I arrived, they asked for my insurance and ID. I was suspicious and asked if I'd be charged anything since I came on their promo's. They said, "I won't be charged but they HAVE TO bill my insurance. I won't be responsible if they don't get paid." I told them that sounded like a scam. What part of their promo's were free since they're sure to be paid by my insurance. I told them to cancel my appt and walked out. They may be within their right with their promo's but I don't appreciate this kind of shady advertisement and practice.

Experiencia fantástica: I’ve been going to Dr.Mai for years! The entire staff has a way of making the experience very comfortable and quick. Dr.Mai is absolutely wonderful, he talked me through my fear of being sedated for my wisdom tooth removal. Love this place!

Experiencia negativa: I definitely DO NOT recommend this dentist. They crowned a tooth that wasn't decayed and didn't need to be crowned. Ever since they put the temporary crown on i can't bite using that tooth and had nothing but problems. My dental insurance denied coverage because there was nothing wrong with that tooth. I'm now responsible to pay the full $900. I think they crowned the tooth to charge extra money because i took the advice the dentist said. I will give an update if any of this is resolved. But be cautious if you decide to go here.

Experiencia negativa: If it was possible to put 0 stars in the review, I would do it! I came by appointment with this doctor at 9 AM .I came a little beforehand and at 9 AM i was already sitting in a dentist chair I warned a nice assistant girl that a have a different appointment at 10 AM, so i have enough time for dentist work, but i do not have mush time for a long wait. Assistant girl said that she will warn the doctor. Despite that, i was sitting in a chair and waiting 50 min. (!!) When the doctor Mai finally showed up , I asked him why he makes me wait so long, despite i warn him. (And, by the way , I knew that my problem was such scanty and another doctor fixed it later in 10 min.) .To which this, his reaction shocked me! This doctor literally attacked me ! He began to scold me in a raised voice and said that i'm not only patient here and everyone else was also waiting. He literally said : "You should not give me your attitude " !!! He also said if i want to get his service I should reappoint. This surprise me even more, because logically, if he does not have a time to serve his patients, why did he appoint them in certain time? Or why he appoint more then he can handle? And my remark was quite politically correct. I said that I was surprise at the such bad treatment and that I was used to seeing better service in my original country. To this he replied in his usual boorish manner, that in this case i need return to my country for the better service!!! I'm polite person and I do not like to offend people, but his words and loud tone sounded so offensive, that I also wanted wish him the same - to return to his country to do his business there. Because such an bad patient treatment is not accepted in USA society. But, unlike him I did not say word out loud. . So, I just left and I will never came back to this place again. I also hardly do NOT recommend to anyone

Experiencia fantástica: Hands down the best dental office in the two states I've lived in. I will not go back if not completely satisfied and they go above and beyond every single visit. I've been through several offices in the past and they really are wonderful. Highly recommended.

Experiencia fantástica: I had to make an unscheduled visit to the office today to have a temporary crown re-seated. It was a very busy day for them but they brought me in at the end of the day. Sierra did the work for me. She was very pleasant and very professional. Thank you to everyone!

Experiencia fantástica: I had 2 extractions today with nitrous - FYI I hate Dentists - but they made sure I was fully numb, and were very concerned with my comfort thru the whole procedure. I would highly recommend them for all your dental needs.

Experiencia fantástica: I was impressed with the speed of service and the freindly staff. Mai is the best dentist I have ever been too. I also would like to say Jason and Dr. Spears are highly talented I look forward to my next visit. Updated post on 7-24-20.

Experiencia fantástica: Love Mai Dentistry! Staff is very friendly knowledgeable, professional and just nice people! I am currently going through the Invisalign process and would highly recommend Dr Mai. I also have my teeth cleaned and his hygienists are well trained and do a great job. His appts start at 7am which is great for my work schedule and when I get to the office they are always ready for my appt - no long waiting in the reception area. I highly recommend Dr. Mai and his staff!

Experiencia fantástica: I have always been afraid of going to the Dentist because of a really bad experience at another Dentist. At Mai Family and Sedation Dentistry they are really friendly, helpful and make me feel comfortable as soon as I walk in the door. I can actually go by myself now and not need a comfort escort. Yes, I was that chicken. The work I had done was very good and because I was sedated, I didn’t remember anything. If you are afraid of going to the Dentist, or even if you are not, I highly recommend you try them out.

Experiencia negativa: Terrible! Dr. Mai placed a front teeth bridge in my mouth and it looks green compared to the rest of my teeth. On the day before the final placement when technician Jennifer was helping me I was not happy with the color. It had a two tone, darker at the gumline, lighter towards the end of the teeth. I told her I would like it all the same color, however, little did I know that she wrote the instructions for a color change to have the entire teeth colored on the darker shade!! Who on earth would do such a thing? I had no idea that I had to check after the technician but I definitely learned my lesson to double check what was written down. The last time I came into the office I had Rosemary as a technician. I saw the bridge and how dark the teeth were and was so unhappy. I asked Rosemary if we could change the color one more time but she told me that there would be a charge for changing the color. First of all, I was a self pay patient throughout the entire process and the teeth cost a lot of money. Secondly I believe that Rosemary was very well aware of the fact that I was a self pay patient and she took advantage of this fact. Knowing it would be a burden for me to pay towards this bridge again she intimidated me with the additional charge. They pushed to finally cement it in my mouth....overall the worst experience ever.

Experiencia fantástica: As usual, all staff very attentive, and, repeatedly checking to make sure I was comfortable and not in any pain. My wife and I consider ourselves fortunate to have started with Dr Mai's office when we moved to Florida four years ago.

Experiencia negativa: Stay away!!! This dentistry gave me wrong diagnosis and tryied to do scaring technics Kristina was doing most of talking by scaring me and telling me that I must to remove 14 teeth since I have severe periodontal desease. When I asked what is my other options besides removing 14 teeth? She told me this is the only option I have, when I asked if I can rebuild the missing bone in my gums she said NO. I'm 35 years old healthy person that just came to do check up and get regular teeth cleaning without any problems or complains. Kristina and Dr Mai was very pushing and told me that they can remove all 14 teeth in one day!? Or I can split it for 2 visits. She put disgusting pictures on TV in front of my face and told me that my teeth is almost in same condition and I must to remove them before the infection will spread to my front teeth. After she showed me the pictures and told me that I knew that something is wrong because my teeth are white nothing like the pictures she showed me. She was pushing me to get treatments (including expensive crown that was way over priced compared to other places I checked) that worth over $4700 even that I have dental insurance. She made me appointment for the very next day to remove 6 teeth plus deep cleaning and one crown- all that in one appointment. After I came home I called my mother and told her the story and she told me this is lie, that I can fix the missing bone and no one removing teeth because of periodontal desease. So I start to do research and I found out that this clinic giving $50 for people that giving them positive reviews this is the reason they have so many good reviews on their website. In this moment I cancelled my appointment with Mai dentistry and made appointment with different dentist for second opinion. Thanks God the other dentist told me that im fine ( I do have periodontal desease but no infection and he referred me to periodontal specialist that also confirmed that I'm fine I just need deep cleaning and not removing any teeth) he did for me the cleaning and fix my front teeth while DR Mai told me I need a crown on that teeth that will cost me $740 Please stay away from this place it breaks my heart to know that so many people going to this dentist office based on good reviews if you feel that you got wrong treatment know that you have the rights, contact a lawyer and complain like I do. This is the only way to help others!

Experiencia fantástica: Haven't been to the dentist is quite some time. The staff here made me feel super as ease and let ME choose how I wanted to go about my oral care as far as extracting my wisdom teeth go. The dentist explained everything well so that I could understand how my oral health is doing. Will definitely come to this dentist again.

Experiencia fantástica: Everybody is super friendly and I received great treatments at this clinic. They dealt with my insurances and didn't have to worry. Rhonda, the hygienist, was awesome and Dr Adham knew what he was talking about. I guess I found my new dentist!

Experiencia fantástica: Today I was reminded of why I started Mai Family Dentistry on the first place. Dr. Mai did crown work for me at another dental office and was the most gentle of any other. So when he opened his own office I followed. Has been many years since I needed another crown and I built the pain up in my mind. But Dr. Mai came through again and I hardly felt a thing! And Maria was the sweetest assistant!

Experiencia fantástica: Dr. Mai was very gentle and Vanessa was very sweet and knowledgeable. I had some pain the day of the extraction of 1 tooth but here it is, day 2, and there's no pain at all and very little swelling. I would recommend Mai Dentistry to all my friends!

Experiencia fantástica: Dr. Salinas was amazing! I was very nervous about going to the dentist after years of putting it off, but Dr. Salinas made me feel so comfortable and he was a joy to talk to. He brought my stress level down from about a 9 to about a 2. LOL! He was a beacon of knowledge as well! Also, he's not going to recommend something to you unless you ABSOLUTELY need it. I originally wanted to go through Dr. Mai after a friend recommended him to me, but was scheduled with Dr. Salinas instead. I'm very glad I did. I'm sure either way you won't be disappointed with whomever you have. I will definitely be making an effort to go regularly, now that I've found the right place. 5 STARS! (6 for Dr.Salinas!).

Experiencia positiva: I'll start by saying great dentist, however I am finding another dentist due to the fact that twice now they have cancelled apts with me. I need early spots and have to wait 1-2 months, which is fine, until they cancel me. Last time I was told I could be put on standby .

Experiencia fantástica: I have seen many dentists in my time, from Brooklyn, NY, New York, NY and now Florida. Mai Dentistry has been one of the best. Have had two teeth recently prepped for a crown and very happy on the care that was given to me. Just a little discomfort after the procedure but within a few hours was able to chew soft food in that area. Have been seeing them for over a year and I highly recommend this office.

Experiencia fantástica: I’m so happy my family recommended Dr. Mai and his staff, they make you feel so comfortable and he is just brilliant! They also let you know how much your next appointment will cost you so you’re not blindsided which is super convenient and they also accept CareCredit. I love it here and Serenna and Brittany are my favorite! :)

Experiencia fantástica: Wonderful experience! Had emergency for elderly family member. Kerri was kind and squeezed us in right away even though we were new. Jennifer the lead hygienist was fantastic. Very friendly and really helped put at ease a very anxious senior. Dr. Mai was gentle and very knowledgeable. So glad we found this place!

Experiencia fantástica: I have a severe dental phobia and Dr. Mai has always been very patient with me. My hygienist today, Rhonda, was the best experience i have had there for just a cleaning.

Experiencia fantástica: Very knowledgeable staff. Very friendly. Could not ask for a more professional operation. All my concerns and treatment was satisfied .Highly recommend Mai Family and Sedation Dentistry to anyone looking to take care of their teeth.

Experiencia fantástica: Being very nervous I was pleasantly surprised how Dr. Mai and his staff made me feel so relaxed. Rhonda the hygienist was so patient with me and I can’t say enough good things about her. A very unexpected wonderful experience for me.

Experiencia fantástica: Mai Family dentistry is wonderful! The dentist takes his time explaining everything and listens to you! I then had a wonderful woman by the name of Kristina work with me on different plans and financing. They relieved my anxiety of going back to the dentist. I am so happy someone recommended me to try them out! I would highly recommend Mai Family Dentistry to people of all ages!!!

Experiencia fantástica: Everyone from the time I entered the building to leaving were very professional and friendly. Once I got to the exam chair, I felt very comfortable and I’m a big chicken. They gave me great information on what I needed done and Kristina was very professional and caring. I will be going back.

Experiencia fantástica: I've been going here for over a year now and the staff here has been consistently amazing! Dr. Mai is knowledgeable at what he does and is always straight to the point and I'm always in and out in an hour or less. The location is very accessible and I'd have to say this is my favorite dentist office I've gone to!

Experiencia fantástica: Let's face it going to the dentist is no fun! However the folks here make it as pleasant as possible. When I arrived for my appointment, I was in the dental chair with in 5 minutes. Jennifer, a very nice woman, had my crown installed in almost no time. All in all, I am happy to recommend them.

Experiencia fantástica: Had a check up today with Dr Mai, I am an experienced dental asst. And every thing he suggested and recommended was spot on , no pushy treatment just what I actually need, my experience was great and I would recommend Dr Mai to all my family and friends including my patients since I do not work in restoration dentistry anymore, and all staff was super kind , front desk and assistant, made it through my FMX " Full Mouth Xrays " with ease , thank you all for a great experience

Experiencia fantástica: Pleasantly surprised by the way the office handled my account. Dr Mai is very gracious, gentle, and thorough . I am a new patient and am thankful for the experience with the Mai Dental Practice

Experiencia fantástica: The Lord keeps his best angels here at Mia's. Doctor Mia takes great pride in his work and showed me mercy when I needed it most. God bless this business and the great personal who works there. George DeMint III

Experiencia fantástica: The staff and Dr. Mai were wonderful. Everyone was very polite and patient with me and my anxiety! The office was clean and I was seen in a timely manner. I am, so far, pleased with the work they have done and I'm excited to go back for my final visit and my new crown! I needed a lot of work done and finances are kinda low, but I was given another quote for only the work that needed to be done right away and because I have no insurance, I was given info on financing through Wells Fargo (which was awesome because I already bank with them). Overall, great experience and I give a five star recommendation. ** I want to say also, I was never approached with any $50 off coupon to leave a review, I was only sent a link to leave a review after my work was done. I DID see my x-rays and did get a second opinion, which was actually worse than this one as far as the condition of my teeth. I was not paid in anyway to say good things about my visits.

Experiencia fantástica: I had a "deep cleaning" with Serenna and she was very good.....very competent and professional as she "walked" me thru the "process". I had no discomfort later that day....didn't need Tylenol as she recommended. In fact, the entire staff from Dr Mai on down were most pleasant and accommodating....I highly recommend this practice to anyone seeking quality, professional dentistry.

Experiencia fantástica: By far the absolute best. The office staff were great. The dentist is the most caring and understanding that I have ever been to and his assistants were great as well. I have recommended this place to many people and will continue to do so in the future

Experiencia fantástica: I Wouldnt trust any other dentist with my dentistry needs. I moved to northern hernando and I drive 45 minutes to this office. Why you ask? Simple, the quality and caring work Dr Mai and his staff provide each visit is in a class of its own.

Experiencia negativa: Where to start? This place is a pushy used car dealership for your teeth... Also, be wary of the positive reviews. Mai Family Dentistry offers $50.00 off your treatment if you leave a review, they WILL look up the review to verify. Now on to the visits! First they have you come in to get a full set of X-rays before even scheduling you to get a cleaning. That's fine, I totally understand. Then after the X-rays, they print out this cleaning schedule that requires all sorts of special deep cleanings (totaling over $800) and then they say that I would start losing teeth if I didn't adhere to the schedule. I thought Ok, no problem, I have insurance which is accepted at this facility. I was then told that NONE of the "required" cleaning treatments were covered by the insurance? Just a "healthy mouth cleaning" is covered. That is disappointing and a bit fishy for sure. I then told them that I could not afford the $800.00 PLUS for the set of cleanings & asked if I could just do the regular cleaning that my insurance covers. I figured it would better than nothing! They said no, I HAD to have these deep cleanings. So, I reluctantly scheduled the "1st" cleaning. Then, they called me incessantly to confirm I was coming to my appointment. They texted me to which I replied "1" to confirm and did not feel calling them was necessary. They kept calling. THEN, they called my mother who is listed as an EMERGENCY CONTACT to confirm if I was coming in. An appointment confirmation is an emergency now??? My mother is ill and it is hard for her to be bothered because of her health, unless it is an actual emergency... Which this was not. I did end up calling to speak with someone. The lady was snippy when I told her it was not acceptable to call emergency contacts to confirm appointments. I really did not appreciate her attitude. So I went to my appointment, arrived 5 minutes early then proceeded to wait for another 30 minutes passed my appointment time. Now, I had a coupon that they sent to me for $100.00 off for new patients. I thought ok great, I will use that for my 1st cleaning. Ok, now keep in mind that you are required to get x-rays before your cleaning, so apparently because of that previous appointment I am no longer a "new patient". Then I was told that not only I could NOT use the coupon because I wasn't a new patient but also because I had insurance. But, I would not be using my insurance because they told me these "special" cleanings aren't covered??? The sheet of coupons is just bait to lure you in. A total scam! The card of "coupons" I received offered a set a free x-rays for "new patients" but, they do that anyway for anyone that comes in so, it's not really a deal. Then they have $100 off coupon and finally one for free sedation. According to what I was told, it would be impossible to use any of these "coupons". You have to get the x-rays first and that is the "new patient" visit. You can't get the cleaning, or whatever other procedure you might need, done in the same day so you have to a make another appointment which makes you a repeat customer and unable to use the other 2 coupons. Also, you can't use insurance so they want you pay out of pocket for the costs. I hope I am describing this to where it makes sense. BUT!!! I can leave a review to get $50.00 off!! Well, here is my review... Needless to say, I ended up wasting my time because I was not going to pay for the entirety of the cleaning because it should have been covered by either the insurance or the stupid coupon. Also, I was not comfortable leaving a review immediately (to save $50.00) after the sales pitchy x-ray session because I thought it too soon and I wanted to have more interaction with the place in order to leave an accurate review. I'm not sure how legitimate the $50.00 off would have even been. I suspect the same loopholes would be applied as the coupons. Pushy, rude, a complete scam and waste of time. I also, expect them to leave some sort reply on this review trying to justify their shady practices. PLEASE, SAVE YOURSELF THE HASSEL AND GO ELSEWEAR!!