The Children's Dental Center of Visalia
A surgery center caring for the dental needs of children
Horario de apertura
- Domingo: (closed)
- Lunes: 8h-17h
- Martes: 8h-17h
- Miércoles: 8h-17h
- Jueves: 8h-17h
- Viernes: 8h-17h
- Sábado: (closed)
Fotos de The Children's Dental Center of Visalia
Nuestro comentario desde Best Dentists Club sobre The Children's Dental Center of Visalia:
Un centro especializado en cirugía dental pediátrica
El Children's Dental Center of Visalia funciona como un centro quirúrgico dedicado a cubrir las necesidades dentales específicas de los niños. Esta instalación especializada ofrece un entorno profesional donde los pacientes jóvenes reciben atención integral, a menudo involucrando procedimientos que requieren sedación o anestesia general. Al centrarse exclusivamente en casos pediátricos, el centro busca crear un espacio que sea seguro y adaptado a los requisitos únicos de las sonrisas en crecimiento.
Atención compasiva para niños con necesidades especiales
Una característica destacada de esta clínica es su capacidad excepcional para atender a niños con necesidades especiales, incluidos aquellos en el espectro autista. Muchos padres resaltan la paciencia, gentileza y comprensión del personal al tratar a estos pacientes. El equipo es frecuentemente elogiado por no apresurar los procedimientos, asegurando que los niños se sientan seguros y cómodos durante sus visitas. Este enfoque de apoyo ayuda a aliviar la ansiedad tanto del niño como de sus padres, haciendo que la experiencia sea mucho menos intimidante.
Comunicación transparente y apoyo familiar
Los padres aprecian consistentemente las explicaciones detalladas proporcionadas por los dentistas, anestesiólogos y el personal de enfermería. El equipo se toma el tiempo para guiar a las familias por todo el proceso, desde la consulta inicial hasta los cuidados posteriores al procedimiento. Son conocidos por ser muy receptivos a las preguntas y por mantener informados a los padres en cada paso. Muchas reseñas mencionan las llamadas y mensajes de seguimiento enviados por el personal, lo que demuestra un compromiso genuino con la tranquilidad de la familia y el bienestar del niño después del procedimiento.
Ambiente acogedor y equipo profesional
La instalación es descrita por muchos pacientes como limpia, organizada y acogedora. Las salas de espera están diseñadas para ser amigables con los niños, ayudando a reducir el estrés antes de las citas. El personal, desde la recepción hasta el equipo clínico, es elogiado repetidamente por su amabilidad, profesionalismo y actitud amigable. Los padres a menudo notan que los doctores y asistentes hacen un esfuerzo real por conectar con los niños, utilizando técnicas suaves y refuerzo positivo para generar confianza.
Servicios y Tratamientos
The Children's Dental Center of Visalia: Opiniones
Experiencia fantástica: My daughter had a great experience, she’s been a patient here for 3 years and staff are wonderful with her, kind and supportive to her needs. Being a mother whose daughter is with Autism is very difficult at times for her to feel comfortable in her environment and they handled her with so much care and attention. We love our experience with VCSC. Thank you
Experiencia negativa: Very very small wait room women and children are standing up with no room. Been waiting over and hour and had an appt. Makes no sense why the wait time is so long when appt was made. Do NOT recommend this place at alllll
Experiencia fantástica: The entire staff is wonderful! The front desk ladies are kind and professional and the back staff, dentist, and nurse were all incredibly kind and informative! I appreciate that they all took time to really answer my questions and make my daughter feel safe and comfortable.
Experiencia fantástica: Its calming place and they get you in in a few minutes and they are great with kids. They make sure the kids are good before doing anything. 100% I recommend this place for your littles.
Experiencia fantástica: Such a good environment. Great doctors and staff. I don’t think I was in the waiting room for over 8 minutes in total. Also what I loved as soon as you walked in the staff started focusing on your care.. Just awesomeness!!!
Experiencia fantástica: Staff and Drs were amazing with my kids! Very caring and patient ! Will definitely recommend to everyone!
Experiencia fantástica: From the 1st app. all the way up to the after care ALL the staff was amazing and VERY clear with the verbal and written instructions. Made us feel at ease and always kept us informed of any changes. Even the doors are very nicely labeled.
Experiencia fantástica: This place is amazing! They are kind and caring. If I could take my kids to them as their primary I would. They are good at making sure that the parents understand by explaining details. I've taken all 3 of my sons there and I recommend to anyone with young children.
Experiencia fantástica: Amazing staff friendly and very patient and helpful. Service was quick and waiting time minimum for a first time visit
Experiencia fantástica: Great experience shot out to all the dentist and assistants for being so kind and patient with our children 10/10 recommended
Experiencia fantástica: We had an excellent experience at Visalia Children's Surgery Center. From the moment we arrived, the entire staff was welcoming, professional, and compassionate. Having your child undergo a procedure can be stressful, but everyone went above and beyond to make our family feel comfortable and informed throughout the process. A special thank you to Dannette and Aracely, who were absolutely amazing. They were kind, attentive, and took the time to answer our questions and reassure us every step of the way. Their genuine care and compassion made a difficult day much easier for both my son and our family. We are incredibly grateful for the outstanding care my son received. Thank you to Dannette, Aracely, and the entire team for providing such exceptional service and treating us like family. We highly recommend Visalia Children's Surgery Center to any family seeking quality pediatric surgical care.
Experiencia fantástica: It was great..very professional and friendly staff. Thanks
Experiencia positiva: They were really nice and they were patient with my son and let my and I take our to time sit with my when my son got out of surgery for his teeth
Experiencia fantástica: ⭐⭐⭐⭐⭐ I took my child to Visalia Children’s Surgery Center for wisdom teeth removal, and the experience was outstanding from start to finish. The receptionist was warm, welcoming, and made a wonderful first impression the moment we walked in. The nurses and doctors were incredibly kind, compassionate, and professional. They took the time to reassure my nervous child and made him feel comfortable and at ease throughout the entire process. The procedure was quick and efficient, and before we knew it, we were back home recovering. Everything went smoothly, and we couldn’t be happier with the care we received. We truly appreciate everyone at Visalia Children’s Surgery Center for making what could have been a stressful experience so positive and seamless. I highly recommend this facility to any parent whose child needs dental treatment under sedation or sleep dentistry. The team is exceptional, and your child will be in great hands!
Experiencia fantástica: Great experience. 10/10 will recommend. Special shoutout to Yadira at the front desk for being so friendly, helpful, and welcoming. She made our visit much easier!
Experiencia fantástica: My son was referred for Endo treatment and from the moment he walked in until the very end of his visit, he was made felt welcomed and was treated as an actual person not an appointment or number. He had everything explained and had all his questions and concerns addressed. He feels really great and confident for his GA appointment and he knows he is in great hands first and foremost. Thank you Visalia Children's Surgery Center, you're truly are the best! #stellarteam
Experiencia fantástica: I drove all the way from Bakersfield for a consultation, I was a few minutes late but the staff was so understanding and polite and worked me in to the schedule, the doctor was patient cause I had a lot of questions. The assistant was wonderful and was so nice to my daughter, thank you everyone for explaining everything.
Experiencia fantástica: Great staff and very helpful!!
Experiencia fantástica: Awesome office! Nice, safe, clean, and easy to make an appointment
Experiencia fantástica: Love this center the staff if awesome, the assistants are so caring and I will definitely recommend to my friends and family. Thank you so much for taking care of my twins..
Experiencia fantástica: Highly recommend
Experiencia fantástica: Definitely would recommend this surgery center awesome staff
Experiencia fantástica: Great staff very clean. Highly recommended.
Experiencia fantástica: Staff is great! Dentist was friendly and answered all my questions .
Experiencia fantástica: The best surgery dental for kids
Experiencia fantástica: Outstanding care by each person from beginning to end of the experience!! I would take any one of my kids there! I highly recommend!!!!
Experiencia fantástica: Very pleasant and professional staff.
Experiencia fantástica: Wonderful experience from start to finish! The dentists are caring and professional, and the office staff is always friendly, welcoming, and helpful. The entire team made me feel comfortable and well cared for throughout the process. I highly recommend this dental surgery center!
Experiencia fantástica: They are very prompt with getting you in ! very safe facility.
Experiencia fantástica: this office is amazing
Experiencia fantástica: awesome place !
Experiencia fantástica: Best office around ! Staff is 10/10 ! Front staff is amazing !
Experiencia fantástica: Love this place!
Experiencia fantástica: I love coming here the staff is amazing I will definitely be returning again!! :)
Experiencia fantástica: This is a nice place. Staff is friendly, very nice and they get straight to the point. I arrived early so I expected to have a wait but as soon as I was in the back the surgeon came in very quickly to meet with us. All in all a very nice place.
Experiencia fantástica: The first exam consultation was great and they made my son and I feel comfortable especially with him on the spectrum they had so much patience with him and kept him comfortable. Than he recieved work 2 weeks later and staff was amazing everything went great it was pretty quick
Experiencia fantástica: I had my first ever Dental related surgery here, And it went amazing. All of the doctors were delightful And the procedure Flew by greatly, With me not having to feel anything Which was a plus lol
Thank you for sharing your experience! We’re so glad everything went smoothly and that our team helped you feel comfortable throughout your procedure!
Experiencia fantástica: Best dental place for kids ever amazing staff clean bathrooms and lobby super nice and comfortable
Thank you for your kind review! We’re so happy to hear you had a great experience with us. We truly appreciate your support!
Experiencia fantástica: great staff, clean office, quick visit, highly recommend.
Experiencia fantástica: Great staff, clean office quick service, highly recommend.
Experiencia fantástica: Best in town!!
Experiencia fantástica: Great communication with staff and DA. Answered all my questions and concerns.
Experiencia fantástica: Went here for my daughter, they treated her with care and love and patience. My child does not sit still for too long and they were extra patient her. Definitely recommend this place.
Experiencia fantástica: They took the time to ask all the necessary questions about my daughter’s medical history and treated us very nicely and was willing to work with us. My daughter was turned away from multiple dental facilities due to her medical history. So the refusals I understood, but my daughter needed to be seen and the fact that they’re more than willing to work with us to get her the dental care she needs makes my heart very happy. I wish there were more places like this. Highly recommend if you have a child with serious medical history.
Experiencia fantástica: Amazing staff!! Very helpful!
Thank you for sharing your review! Please feel free to reach out to us if there is anything else we can do for you and your family.
Experiencia fantástica: Hannah is amazing! So helpful & friendly!
Thank you for the wonderful feedback! We’re so glad to hear that Hannah made your experience so helpful and friendly—we’ll be sure to share your kind words with her.
Experiencia fantástica: Very friendly staff, I asked a lot of questions and they answered them all no problem. They told me exactly how everything is going to go the day of her surgery. We had the consultation and it went well.
Thank you for your kind review! We’re so glad our team could answer all your questions and help you feel confident about your daughter’s upcoming surgery.
Experiencia fantástica: 08/12/25 - today my daughter had appointment, and just like last time. We had a very good visit and such a wonderful staff! Thank you once again Children's Dental Center of Visalia
Thank you for your continued trust in our team! We’re so happy to hear your visit went just as well as the last one, and we truly appreciate your kind words about our staff. Have a great day! :)
Experiencia positiva: Initial exam was great. They were very friendly, the entire staff was throughout the visit honestly. They were detailed in explaining the process and possible outcome of the actual procedure date. The wait time to see the actual dentist was a bit long though but still, not as bad as other visits I’ve had at other dentist/doctor offices. Will be returning for the procedure but for now, as a first time visitor, good experience.
Thank you so much for sharing your experience! We’re glad to hear your first visit went well and that our team helped you feel informed and cared for throughout. We appreciate your patience with the wait and look forward to seeing you again for the procedure!
Experiencia fantástica: The staff are always willing to help, Hannah goes the xtra mile to help with treating and shes always so nice, respectful and friendly. Shes very knowledgeable, shes always available when needed.
We truly appreciate your thoughtful review! We’re so glad Hannah and our team could make your experience a great one—your recognition means the world to us.
Experiencia negativa: This place is a joke… came in for a consultation for my daughter I waited for about 3hrs for the Dr to go in with her..Then came back for her actual procedure, I waited for 2hrs in the lobby and then got taken in to the “pre op room” Waited in there for another 1hr and when I asked how much longer of a wait it would be they would say “about 20minutes more” waited about half an hr more, asked one of the ladys in the front if it would be a while still she then responded to me “She should be up shortly there was 2 patients infront of her and usually when we call to confirm we let you know it could be a 3-6hr WAIT, no where in there do they say the WAIT time is 3-6hrs long they tell you “Expect to be here any where from 3-6hrs” they don’t emphasize that the WAIT TIME its self can be any where from 3-6hrs … Mind you we got there at 8am for her appt time and there was no other patient in there… Had 2 children arrive maybe 30min to 1hr after her who got taken back before her… Never coming back I decided to give them a 2nd chance after the first appt but it didn’t work out
We’re very sorry to hear about the long waits you experienced during both your consultation and procedure visits. We understand how upsetting it can be to wait for hours, especially when expectations weren’t clearly set. Our team works hard to keep procedures on track, but we know that better communication and transparency about wait times is needed. Your feedback is extremely valuable and will be shared with our team as we work to improve. We truly wish your daughter the best and thank you for giving us the opportunity to care for her.
Experiencia negativa: I scheduled my son here through a referral because he has a disability. I gave them my info and even got a reminder text message about his appointment a few days beforehand and his appointment still got canceled without my knowledge. I wasted my time showing up which is frustrating... they said they called a different number which was not even mine (how do they not call my # when i got an appointment reminder text?) Hopefully the next time we come back it's a better experience.
We sincerely apologize for the frustration and inconvenience caused by the confusion around your son’s appointment. It’s always our goal to communicate clearly and ensure every family feels supported. We would never want a family to arrive unexpectedly or feel overlooked. Please don’t hesitate to reach out to us directly so we can review what went wrong and ensure your next visit goes smoothly. Your trust means a lot to us, and we’d be grateful for the opportunity to make things right.
Experiencia fantástica: My son had a consult today and the staff was great! From checking in, all the way to the dentist the experience was great. They made him so comfortable which made me comfortable as well. Thank you for such great hospitality.
We really appreciate your kind words! It’s so important to us that both children and their families feel comfortable and informed, so we're thrilled to hear that your experience from check-in to consultation was a positive one. Thank you for trusting us with your son’s care!
Experiencia fantástica: My son is autistic and was just here and they did amazing. Great staff dentist.
Thank you so much! We’re honored to care for your son and truly appreciate your kind words about our team.
Experiencia fantástica: This is my third time going here and they are always really nice good staff and great doctors.
Thank you so much for your continued trust and kind words! We’re so glad to hear each visit has been a great experience.
Experiencia fantástica: The staff is amazing!! Everyone is always kind, polite, and patient!!
Thank you, Shirley! Your support means so much!
Experiencia negativa: Not sure how the procedure itself is going to go. Wait time is ridiculous though, appointment for 1130, hour wait in the waiting room. Finally called in the back, another 1hr wait in pre opp nurse office. No "sorry we are running late" or anything even close. Not professional.
Thank you for sharing your experience, and we’re truly sorry for any miscommunication during your visit. Due to the nature of the treatments we provide, unpredictable factors sometimes arise that require extra time and attention. Our top priority is always the safety and well-being of each child in our care, and occasionally this can lead to delays in the schedule. That said, we know how important it is to keep families informed and comfortable throughout the process, and we’re truly sorry if we fell short in that regard. Your feedback is important to us, and we’ll share it with our team so we can continue to improve communication and overall experience for all families.
Experiencia fantástica: I would like to share our experience with our 4 year old getting surgery. The Anesthesiologist, Dentist, Nurse and Assistant were so nice and comforting. Knowing that the parents come in scared and ask about 1000 questions, they are completely understandable and make us feel comfortable and less worried throughout the whole process. They speak to you calmly and show you pictures and give examples as to how the whole process goes. The anesthesiologist you can already tell is good with kids and very friendly, if only I remembered his name but he was so kind to my curly haired son calling him mini Justin Timberlake This whole experience as a first time mom went so great! By the end of the day my son was walking and acting normal. He also calls and checks up before the day ends which is very appreciated. I wouldn’t want to go through this again with my child, but I can assure your child will be in good hands! Nothing but kind words to these lovely people.
Experiencia negativa: My child had an apt this morning, showed up to find out we had been canceled. They did not have my correct number to begin with and would not accommodate us after driving from out of town. The receptionist was being rude & had a smirk on her face. Morning ruined !
We’re truly sorry for the experience you had and for any miscommunication regarding your appointment. If you’re open to it, we’d really appreciate the opportunity to speak with you directly so we can better understand what happened and work toward a resolution. Your feedback is important to us, and we’re committed to making it right.
Experiencia fantástica: Took my autistic son and staff was so amazing and very patient with him. Nothing was forced or rushed. They made me feel like he was in the best hands and indeed there he was! I wished they had a dental office as well
Thank you so much for your kind words! We're so glad to hear that our team provided a patient and comforting experience for your son. Making sure every child feels safe and well cared for is our top priority. We truly appreciate your trust in us, and while we focus on surgical care, we love knowing you had such a positive experience. Wishing you and your son all the best! :)
Experiencia fantástica: I wanted to share our experience at this facility and thank them for their amazing care of our son. The entire staff was amazing and our 4 years old was well taken care of. Words cannot express our gratitude.
Thank you so much for your heartfelt words! We're truly grateful for your kind feedback and are so glad to hear that your son felt well cared for. It means the world to us to know we could provide a positive experience for your family.
Experiencia fantástica: We had a very positive experience; from the girls in the front, to the nursing staff, dentist, and anesthesia provider. Thank you for making this such a pleasant experience. My little guy was back to normal activity the next day. A special thank you to Adri, Dr. Truong, Dr. Mann, Maria, and the sweetest nurse Dannette. ❤️
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience and that your little guy bounced back so quickly. It means a lot to us that Adri, Dr. Truong, Dr. Mann, Maria, and Nurse Dannette made your visit so special. We'll be sure to share your gratitude with them. Thank you once again for your trust and for letting us be part of your child's care! ❤️
Experiencia fantástica: First time coming here for my daughter’s dental work. everyone was very polite.they explained everything to me,I needed to know very pleased.
Thank you for your kind words! We're so glad your first visit was a positive one and that our team made sure you felt informed and comfortable. We appreciate your trust in us!
Experiencia fantástica: Very professional, both kids enjoyed the experience.
Thank you so much, Roger! We're glad we could make your experience a great one!
Experiencia fantástica: My 6 year old daughter had her surgery here and staff was amazing. Everyone was friendly and helpful. I was so scared to put my daughter under anesthesia just for dental work, but she needed a lot of teeth worked on. Her dentist was Dr. Sara Alhabli and she was fantastic. Even the anesthesiologist (wish I had his name) made me feel so at ease and he made the process fun for my daughter. Something to consider, this is not a hospital so if an emergency were to arise then they would call an ambulance and transport to Kaweah Hospital. Also, inquire about silver caps and if they will be visible from the front, we did not catch along the way that our daughters silver caps would be placed on some front teeth. We would have requested to pay extra for white if we realized this beforehand. This is a cosmetic complaint and may not be a concern to you. Overall, we had a great experience and I’m so thankful they took such good care of my baby girl.
Thank you so much for taking the time to share your experience! We're thrilled to hear that your daughter's surgery went well and that our team helped you feel at ease throughout the process. We understand how nerve-wracking it can be to put a child under anesthesia, and we're so glad we could provide the care and support needed to help you and your daughter feel comfortable.
Thank you also for your thoughtful feedback about the crowns—it’s very helpful for other parents to consider, and we truly appreciate you mentioning it. We’re grateful for your trust in us to care for your little one and are so happy we could help. Wishing your daughter a speedy recovery and a big, bright smile!
Experiencia negativa: Wait time is ridiculous. They set an appt time and don’t call you until 4 horas + after your set appt. Went to check in at 8:50 appt was set at 9:30 still 1pm and have not been called yet to have my child in for treatment.
We sincerely apologize for any frustration caused by the wait time and any miscommunication regarding your appointment. Due to the nature of our treatments, delays can sometimes occur as we prioritize the safety and care of each child. We truly value your patience and understanding and encourage you to reach out directly if you'd like to discuss your experience further. Thank you for bringing this to our attention.
Experiencia fantástica: We went for my daughter’s initial appointment to discuss her procedure that she may receive. Front desk were nice and patient. Dentist assistant and dentist were very thorough and answered all my questions and concerns. Still nervous for the actual procedure appointment but they made me feel more comfortable about it.
Thank you so much for your kind review! We're happy to hear that our front desk team, assistant, and dentist were able to address your questions and ease some of your nerves. We understand that it’s natural to feel anxious about the upcoming procedure, and we're here to make the experience as comfortable as possible for both you and your daughter. Don’t hesitate to reach out with any further questions—we’re here for you every step of the way!
Experiencia fantástica: Actually seen at the time of my appointment it seems that never happens at most dental offices I’ve been to. So far my son has only done his exam but let me tell u……. The assistant. Was awesome!!! She Explained what to expect upon return. She was super smooth with X-rays Which is usually not so great of an experience for my son. The dentist was able to c him quickly and took time to explain the work to be done. Great experience good atmosphere.
Thank you so much for your kind review! We’re thrilled to hear that your experience with us was timely and smooth. It’s wonderful to know that our assistant made your son’s X-rays comfortable and that the dentist took the time to explain everything clearly. We’re glad the atmosphere felt welcoming, and we look forward to continuing your son’s care. If you ever have any questions, we’re here to help! Thanks again for sharing your experience! :)
Experiencia negativa: I am beyond devastated by the treatment my child received at this dental office. We came in for what should have been a routine procedure to cap a few teeth. X-rays showed ONE cavity on the bottom row. Instead, they capped 19 teeth and performed 7 unnecessary root canals on my child. The trauma my daughter has experienced from this unnecessary, aggressive work is something no child should go through. Every dentist we’ve seen since has been shocked and disgusted by the work they did. Also multiple dental office we have seen stated they will no longer be referring ANYONE here and cut ties with them. This was not only medically unjustified, but it also reeks of insurance fraud. I cannot believe they would look at a child and do something so harmful. Parents, please beware of this office. What they did to my daughter is unforgivable, and they deserve to be held accountable for the pain they caused.
Experiencia fantástica: My daughter was well examine and the clinic provided us with information about my daughter procedure
Thank you for your kind review! We’re happy to hear that your daughter was well examined and that our team provided you with all the necessary information about her procedure. We truly appreciate your feedback! Have a great day! :)
Experiencia fantástica: Visit went smooth, and explained the procedure, to better understand the process.
Thank you so much for your kind review! We're thrilled to hear that your visit went smoothly and that our team was able to clearly explain the procedure. Your feedback means a lot to us, and we're grateful for the opportunity to care for you. If there's anything else we can do, please don’t hesitate to reach out!
Experiencia fantástica: The Dentist was amazing and worked evry will with my 3 yr old
Thank you for your kind words! We're so happy to hear that the dentist was amazing with your little one. We truly appreciate your feedback! :)
Experiencia fantástica: Every member of staff is amazing!Took my daughter here for her first dental surgery ever(3 years old), they explain the whole process to you very well and are very good with kids.Changes that may be made to the surgery after x-rays are taken is explained in depth and signed off by parent to ensure you know everything that is going to happen to your childs mouth.Thank you for making our experience awesome
Thank you so much for sharing your experience with us, Macey! We’re so happy to hear that your daughter’s first dental surgery a positive one. We understand how important it is to ensure parents are fully informed about their child’s care, and we’re glad to know you felt comfortable with the process. Your kind words mean a lot to us, and we’re grateful for the opportunity to be a part of your daughter’s care. Thank you for trusting us, and we’re so glad we could make the experience awesome for you both!
Experiencia fantástica: The staff treated my family with great respect.
Thank you for your kind words! We're so glad to hear that your visit was a positive experience. Your feedback is truly appreciated, and we look forward to serving more families in our community! Have a great day! :)
Experiencia fantástica: I was extremely hesitant to bring my daughter here after the multiple negative reviews, but in the end, I was beyond pleased with our experience. Her check-in time was scheduled for 1 o'clock, and they actually called me and were able to get my daughter in sooner than that, which was a plus because I know the fasting time worries a lot of parents. Upon arrival, there was no waiting. We went met with the nurse and answered basic medical questions, and she answered all the questions that I had. After that, the dentist who would be performing the surgery met with me and explained all the work that he would be doing and also said that they were going to take new xrays to see if any changes to the treatment plan needed to be made and that I would have to sign off on any of the changes. He also took the time to show me products to get for my daughter to help maintain optimal oral hygiene post operation and after. Then, I met with the anesthesiologist, and he explained everything that he was going to be doing and answered any questions and also gave me a heads up of what to look out for post anesthesia should a problem arise. Then my daughter was brought back, and I signed off on the changes after I was shown the new xrays, and an hour after that, we were on our way home. I also can not say enough good things about the nursing staff, recovery staff, and front office staff. The next day, the office called to check on my child and also has sent multiple messages checking on her as well. Don't hesitate to bring your babies here they are in the best hands and will be well taken care of. You won't regret it!! Thanks again to The Children's Dental Surgery Center of Visalia. You guys have made a stressful event as positive of an experience as it can be.
Hi Jalen! Thank you so much for taking the time to share your detailed experience and kind words. We truly appreciate your trust and are thrilled to hear that you were pleased with the care your daughter received. It's great to know that our team's approach, including getting your approval on the treatment plan after reviewing the new X-rays, made you feel comfortable and informed. Your feedback means the world to us, and we’re grateful to have been part of your child’s care journey. Thank you again for your support and trust!
Experiencia negativa: They made me pay completely out of pocket for my daughter's surgery and told me I would be reimbursed once the insurance paid. Needless to say its been a year and I cannot get ahold of anyone or get any information regarding any sort of reimbursement.
Experiencia fantástica: Went in for our first visit (consultation) and it was super quick! Filled out paperwork on iPad, within 5min of filling out my information for my child I was called to the back, assistant and Dr were very friendly and explained everything to me & answered all my questions. Will return soon for the treatment appt.
Thank you so much for sharing your experience! We're thrilled to hear that your first visit went smoothly and quickly. It's great to know our team was friendly and thorough in explaining everything to you. We look forward to seeing you again for your child's treatment! :)
Experiencia fantástica: Love taking my child, staff and dentist are so nice caring so good with the kids very good environment!!!
Thank you so much for your kind words, Irene! We're delighted to hear that you find our team caring and the environment positive. We truly appreciate your support!
Experiencia fantástica: Staff is friendly and kind. They reassured my daughter and made her feel comfortable.
We're delighted to hear that our staff could make your daughter feel comfortable and reassured during her visit. Your kind words mean a lot to us, and we're grateful for the opportunity to care for your family. If you ever need anything in the future, please don't hesitate to reach out. We're here to help!
Experiencia fantástica: I can't say enough about this place! My 4 year old had an emergency tooth situation and not only did they get him the next morning but the Dr. called that evening and had us prep for an emergency procedure if necessary. The day of, everyone was very accommodating, helpful, and comforting of my son. It did take a while to get his procedure done due to him being squeezed it but that was expected and we prepared for since we were informed of the wait the night before. The procedure was quick and everything was explained to me prior to the start of it. Overall very very happy and would highly recommend!!
Thank you so much for sharing your experience! We're glad we could assist your son. :) Your kind words mean a lot to us, and we're pleased to hear that our team could provide comfort and support during his procedure. We understand that waiting can be difficult, but we're grateful for your understanding and preparation. If you ever need anything else, please don't hesitate to reach out. Thank you for recommending us!
Experiencia fantástica: My 6 year old had her procedure done last week, 3 extractions, 2 baby root canals, and 7 crowns. I was dreading having her put to sleep etc, this was her first time. The staff and doctors were amazing! Treated us very well, went through the process with us making sure we understood everything, and helped us feel comfortable. The surgery went great! I'm very pleased with how well they treated my daughter as well as myself and husband.
Experiencia fantástica: They are fast and insure to answer your questions and concerns
Thank you for your positive feedback! If you ever need anything else, feel free to reach out. Have a great day! :)
Experiencia fantástica: Loved the way they explain things, excellent service.
Thank you for your kind words and the five-star rating! We're delighted to hear that you found our service excellent.
Experiencia negativa: I was told to come in at 12:30 my sons appt was 1:00 didn’t get called until close to 3:00pm how long do you expect a kid to go without eating or drinking? Come on people
We sincerely apologize for any inconvenience caused by the extended wait time during your visit. We understand the challenges it poses, especially when children are involved. Our goal is to keep our patients well-informed, and we regret if there was any misunderstanding about the anticipated wait. Please know that the nature of our procedures may lead to unexpected delays, and we prioritize the safety and well-being of our patients. We appreciate your understanding and will continue to work towards improving our communication and efficiency. If you have further concerns, please feel free to reach out directly.
Experiencia negativa: Very unprofessional,disrespectful and rude. My son had an appointment we were 11 minutes late due to my son has another appointment prior to follow up dental appointment. I confirm the appointment the day before and informed the person we will be 10-15 minutes late due to his two appointments back to back. She said we have grace period you will be fine. The day of appointments got there at 11:11 the receptionist Samatha said need to reschedule the appointment because I am 11 minutes late and the grace period is 10 minutes. Samantha stated that they are running behind so appointment has to be rescheduled. There were 4 patients waiting in the waiting room. Every time my son goes there we are waiting room minimum 30-40 minutes. I never complained that why I have to wait. First time we were late 11 minutes and they refused to see my son. My son has autism he got very upset why he didn’t see his dentist. When you have a special kid then you will realize how hard it is to explain why the dentist didn’t see him. Asked to speak with manager. The rude receptionist stated my manager Stephanie is not here she will call you whenever she will have chance. Now I will wait for manager see I will get a call. My son is going there for almost couple year never had this kind of incident. Felt like she was just discriminating. I wish I never have to deal with that rude, unprofessional receptionist again.
We deeply apologize for the miscommunication during your recent visit. Your feedback is valuable, and we regret any inconvenience caused. We understand the challenges with appointments, especially for special needs children, and we should have been more accommodating. Our team has reviewed your feedback, and we're committed to improving communication in the future. If there's anything specific you'd like to discuss or clarify regarding your experience, please reach out to us directly. We genuinely appreciate your input. Have a nice day!
Experiencia negativa: Poor service my son had smashed in his front 4 teeth and they said the we’re going to push this to get him fixed fast and told me to call them ASAP to see a cancel when I got the cancellation appointment through a call, they didn’t respect it and said I didn’t have one. Now my son has to wait until 17th October to start eating solid food and is getting weak due to not being able to eat. Thank you for your help and understanding. I don’t know if you have kids but I would think that you will do anything to help you’re son. My son has full coverage and can be seen any time don’t need approval I called my insurance they said they did know why they wouldn’t help him.
Experiencia negativa: If your only other option is the end of the Earth go there instead! They will lie to you, talk down to you, say one thing and do another~change the treatment plan while your child’s asleep! I think a lot of these positive reviews are probably fake. RUN. Go ANYwhere else but here!
Experiencia negativa: Confirmed my sons appointment my phone the day before, and while at the office the day of appointment they cancelled it and told me he would only be seen if others didnt come in. Completely unprofessional office
Experiencia negativa: Very unprofessional and unorganized! I made the appointment a month in advanced and called to CONFIRM my appointment day before. When I got there the day of on time, they said my appointment was set for an earlier time. I asked to speak to a manager and didn’t speak to no one! Only the lady in the front that informed me that if the doctors two upcoming appointments didn’t show we will be seen. 40 mins later of waiting she proceeded to phone call one of the upcoming appointment if they were on their way. Not to mention a teenager took in their sibling and they just asked for the parents name! That’s when I got up and left!!! Never recommending!! This place needs to be looked into.
Experiencia positiva: 3 stars because the doctors and nursing staff were fantastic. Your billing practices are deceitful. You overcharged us for the procedure on the date of service of our daughter’s procedure, and are now withholding the discount promised to us for paying in full on the date of service. The facility also couldn’t give me a price on the zirconia caps they asked me if I wanted when my daughter was already sedated, and said they’d bill me for the difference if I wanted them. The providers were great but steer clear if you want straightforward and honest billing practices
Experiencia negativa: Rescheduled 2 times on the day of the appointment because they get backed up each reschedule was over a month away . When I finally got my son’s appointment check in time was 10:30 am . Couldn’t eat all day and was finally attended at 3:00 pm . Almost 5 hours later. And reminder he couldn’t after 11pm the day before his appointment so a 6 years old with no eating for over 15 hours. I say look for a more organized place.
Experiencia negativa: Horrible experience. Dentist was rude and I honestly didn’t feel like they had the best interest of my child's well-being.
Experiencia fantástica: To the parents that are nervous or there child's first time needing a procedure. This staff is awesome they make you feel so comfortable they explain everything. They answer all questions. Highly recommend. Thank you.
Experiencia negativa: Bad Customer. They refused my son for treatment because I refused to pull his tooth out. So they won’t see him again. So if you decided not to pull your kids I don’t recommend to take them there.
Experiencia positiva: If you bring your kids here just make sure to call them everyday because they change appointments without any notification and expect you to just know.
Experiencia fantástica: Loved it! Staff so friendly.. thank you
Experiencia fantástica: Great experience from start to finish. Due to how busy they are, my sons first appt was scheduled about a month out but they told me if there was any cancellations they would call me to get him in sooner and sure enough I was able to have him seen the following week. He just had his procedure done yesterday and the staff was very professional. I liked that I was able to meet the anesthesiologist and dentist who was going to be performing the surgery. Definitely recommend them for any oral surgery your child may need.
Experiencia fantástica: I had to bring my 5yo and 6yo foster children here for extensive dental work. The staff was amazing at working with the necessary paperwork and social workers to get it set up. Upon arrival, every person was welcoming. They were extremely kind and were patient with my kids and this nervous mom! I feel like I asked a hundred questions and the nurse was very patient in answering. The follow up call for both kids the next day was appreciated. The facility was clean and friendly. I would absolutely recommend this facility to others who need it!
Experiencia fantástica: The ladies there are so amazing! So sweet they really take the time to explain everything to you! They took incredible care of my little girl! Highly recommend to anyone looking for a child dental surgeon!
Experiencia fantástica: So my 1 year old first dentist appointment. She was handled professionally and loved by everyone. Thanks
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