My Kid's Smile - North Hills

Experiencia fantástica: The male dentist is incredible!! The place is hip, and they really make it an enjoyable experience as much as they can.

Experiencia fantástica: Caring and thorough team. My son says he "loves going to the dentist"!

Experiencia fantástica: Excellent service, super attentive and a super empathetic doctor with my autistic son.

Experiencia fantástica: I been taking my kids here since they were little and I always have good experiences With the entire team.

Experiencia fantástica: I went in today, to set up my babies very first appointment. Sandy helped me out with that and was so polite and helpful, she answered any questions I had!

Experiencia fantástica: Dr Grace was so nice with my son and very professional. And the nurse Sandy was so kind and helpful. I would like to say huge thank you for understanding my son needs . I do appreciate it

Experiencia fantástica: Amazing Staff. Very welcoming as soon as we stepped inside. Elizabeth was extremely attentive and made sure we were doing good while I waited for my kids to be seen (I showed up earlier than scheduled). Will continue to recommend friends and family to this location!

Experiencia fantástica: I really enjoy this office. All the staff is very friendly and Dr. Bui is super sweet and patient with all of your questions!

Experiencia fantástica: The staff was very informative. Helpful knew what they were doing. Very communicative and explained the whole process to me and my child who is only five made him feel comfortable. Staff is very knowledgeable on their area was kept very clean. Did not have to wait long..

Experiencia fantástica: They were patient, gentle and quick. We had a terrific experience!

Experiencia fantástica: Our daughter had her 1st dental visit today. Everyone is very supportive and accomodating of her. Thank you My Kid's Smile!

Experiencia fantástica: They take care of you and your child and they have great good customer service. I’d recommend this place for everyone they take good care of you and your child. My child loves this place too.

Experiencia fantástica: My son had his first cavity filled today. They wer3 so patient and kind. Highly recommend

Experiencia fantástica: Great with kids really patient and friendly! Made my daughter feel comfortable and were very helpful

Experiencia fantástica: Loved the environment, kids loved it there. Dentist offices can be scary but they helped ease the kids nerves by not pressuring the young ones.

Experiencia fantástica: Best dental office I have ever been to! Super friendly and knowledgable

Experiencia fantástica: Absolutely amazing place the staff were exceptional!!! They understood right away we have a special needs kiddo they brought in a lady that does well with special needs kids she calmed him down and he remained calm and that’s rare!! It’s clean and we get to be with our kids every step of the way they even get a prize at the end we love this place !!!

Experiencia fantástica: I always recommend this dentist office to my friends with kids. Always a positive experience. The layout is great and they have balloons and prizes. I opted out of one of the X-rays this time. Do your research about that because i believe they recommend x-rays every six months depending on age.

Experiencia fantástica: They are so good with kids here. My son cried at our last dentist and absolutely hated it. We switched to here to see if maybe he would do a bit better and he did so good. The assistant and dentist were both so good with him and made him feel so comfortable, he didn’t even cry. He’s 2.5 and did great!!

Experiencia fantástica: The staff has always been amazing with both my boys!! They won’t let anyone else near their teeth lol. Great job to all the girl staff!!! You guys always rock!! They get the job done!! All the girls do amazing, Always a good experience both my kids have been coming to them since since teeth started coming out! Keep up the Good work!!!

Experiencia fantástica: On time, quick and friendly. Everyone was fantastic! Even had the favorite movie on.

Experiencia fantástica: We have been coming here since we moved to Reno, the staff is extremely friendly, they make my kids feel really comfortable about coming to the dentist and they go above and beyond to make sure the kids are feeling comfortable. My kids range in ages from 2-11 and most recently our 4 year old and 6 year old had to have dental work done. Very professional, organized and comforting. Highly recommend for any parents looking for a warm dentist experience.

Experiencia fantástica: My son’s 1st Dentist appointment went so incredibly well. The staff is so kind and knowledgeable and they handled my son and his mini tantrum so well.

Experiencia fantástica: I have been bringing my kids here for the past 7 years. Everyone here are amazing making the kids feel at home and comfortable. 10-10 would recommend them

Experiencia fantástica: Always a good experience when we go in, all the girls and doctor are very friendly and nice.

Experiencia positiva: This is the second time I’m giving my kids smile a chance I went to the Vista location and had an awful experience with their staff so I decided to drive across town and try the north location. I gave them my insurance information on Friday for my appointment this morning on Monday. my appointment is at 8 o’clock. I wait 30 minutes for them to tell me that their own billing is not able to respond to them or verify my insurance because their billing department is unavailable at the moment which I find absolutely ridiculous. I drove across town 7:30 in the morning, so my son could Be seen at 8 o’clock. I don’t understand what is wrong with my kids smiles at all. I have another appointment at on Wednesday. We will see what happens. please check my Vista location review. First impressions are a big deal and this is the second bad first impressions. I’m having of my kids smile, at a different location.

Experiencia negativa: Good hygienist but the doctor or dentist is the worst! I only try it because it was the closest to my home but I’m actually going back to my regular dentist which is 30 minutes away but I’m not coming back to my kids smile ever again !

Experiencia fantástica: My family have been patients here for about 4yrs and every time is always the same. Friendly staff. Attentive to patients even outside of there dental needs but just being interactive. Today was the ONLY day in 4yrs that the dentist was late to seeing my child and it was only because she was with another family of 3 toddlers. They were so apologetic it was refreshing. Dentist was honest and didn't recommend things not needed just so they can charge an unneccesary bill. I highly recommend this location and it's in a convenient location for the area.

Experiencia fantástica: Great experience. My 8 year old daughter had two teeth pulled and they were amazing keeping her valm and pain free.

Experiencia fantástica: North Valleys group is the best & very friendly! Sandy the dental assistant was very kid friendly and thorough with my boys! She gets on the kids level and expresses how important it is to take care of your teeth and floss!!! Both our boys left with smiles and proud they have no sugar bugs!!!!

Experiencia fantástica: Little miss sandy is the best and I'm so glad she's so kind and great with the kids. Thank you

Experiencia fantástica: Very professional and friendly. Dr. Bui and Reina did an amazing job. Reina explained everything thoroughly so my son wasn’t scared.

Experiencia fantástica: Sandy and s a good dentist and she's nice and chill

Experiencia fantástica: Switched dentist for my daughter this year. We have had such good experiences here. They really hear you and address your concerns and want the best for our kids!

Experiencia fantástica: Love love the WHOLE staff at My Kid’s smile . They have been awesome every time, very friendly and welcoming ❤️‍Special thanks to ANET and LIZETHGOR BEING AWESOME , Thank yuh girly pops

Experiencia fantástica: My daughter is scared of the dentist and they made her feel so comfortable. So glad we found this dentist office because they are all great with kids.

Experiencia fantástica: Dr. Bui and all of the staff are always so patient with our daughter. She is scared of going to the dentist but always comes out of each appointment more brave than she went in.

Experiencia positiva: Great dentist. However, I DO NOT AGREE with the 3% charge on credit card transactions. Not all the time we have cash/atm available. We are trying our best to take care of our kids' teeth. Don't add more! Please change this. That's not right.

Experiencia fantástica: Reina was absolutely amazing! It was my son’s first dentist visit and it was a great experience.

Experiencia fantástica: Every time I’ve been here with my kids we’re treated with nothing but kindness and given professional, excellent customer service. The staff are kind and thorough, they educate but do not shame you which is a huge barrier for families to come into the dentist. They’re transparent with costs and work with me on payments so I always know what to expect and have time to figure out costly procedures, and I just leave feeling better. And my son switched from three different dentists because he was “uncooperative” but has had no issues since we switched our care over to My Kids Smile. We are very happy!

Experiencia fantástica: Reina was absolutely amazing with my kids upon our first visit. I had spoke with her about my concerns and she was so respected and took into account everything I had to say and was super patient as well in answering all of my questions. She was absolutely amazing with my kids, with my son being it his first time I was nervous and he did do great. She had such an inviting, fun and calm energy too her that it immediately made me and my kids feel at ease and that's something that was very important for me for my daughter to have so she was comfortable during the appointment. We will definitely be continuing to go to this location and hope we are able to keep having more great experiences.

Experiencia fantástica: Reina was great with my son! He had a great appointment and Dr. Bui-Fong was amazingly helpful with referrals.

Experiencia fantástica: Annette was amazing. My daughter was really nervous and Annette was really helpful and patient with her.

Experiencia fantástica: My son loved his first teeth cleaning and X-rays, made so much easier thanks to his awesome dental assistant Reina! Friendly staff and great with kids

Experiencia fantástica: Reina was incredible. She was quick, yet thorough. She was so sweet to my little guy and overall very kind and respectful.

Experiencia fantástica: They are super nice there. All smiles . They won't force ur kid not to do anything they don't want to do. If u don't want fluoride there is a non fluoride option for you.

Experiencia fantástica: My son has anxiety around dental appointments and today, for the first time EVER, he was able to get his full xrays! This is a huge milestone for him. We appreciate how kind and patient Sandy was with him today! Thank you again for your compassion and care, it made such a difference!

Experiencia fantástica: First time coming here & the Dental assistant sandy, made boys super comfortable & relaxed. Which for my 9 year is so hard to get him to relax during dental visits, & even he said she made him comfortable.

Experiencia fantástica: Our appointment was great. They were quick but thorough and made my 2 year old comfortable and showed her everything they were going to do before laying her back in the chair. She didn't cry or anything, she just laid there and opened her mouth for them. Thank you for making our appointment a positive experience. Sara Elrod

Experiencia fantástica: Did really well at making my son feel comfortable during his tooth removal! ❤️

Experiencia positiva: Awesome staff that knows how to work with children. I'm very impressed so far. Sandy was amazing with my daughter.

Experiencia fantástica: This place is amazing! I recently switched from an old kids dentist for both my daughters, and they have all sorts of goodies to make the children feel comfortable that other places I’ve attended do not have! The dental assistant Sandy was extraordinary, and went above and beyond to make my terrified 6 year old comfortable! Best kids dentist in town! Great and kind dentists too!

Experiencia fantástica: it was our first time going to My Kids Smile, and I will say we had the best experience. I was prepared for worst case scenario but with the staff being patient and calm, I think they really helped make it possible for the great outcome of todays visit. The staff was very kind and courteous, and most importantly had patience with my 2.5 year old. Reina took the time with my daughter and didn’t push her to get the job done. She waited the few minutes it took for my kiddo to warm up to her and let her clean her teeth. I know when we come back in 6 months my daughter will be very well taken care of.

Experiencia fantástica: Katie was so amazing with my boys never have I ever been able to take a 1 year old (I am a Mother of 3 boys) to a doctors office and have him enjoy getting his teeth cleaned 10 out of 10 I would recommend her. She’s amazing you guys need to see her!

Experiencia fantástica: Annette and Hannah were great! Very patient and understanding. We appreciate the kindness!!

Experiencia fantástica: Had a great first cleaning with Sandy and Dr bui. Definitely my favorite dentist and one of my favorite assistants.

Experiencia fantástica: Reina and dr booie were great! Very professional and friendly with the kids.

Experiencia fantástica: Annette was so amazing. She had to take care of my too little girls Snow 8 and Star 3. It was Stars first time to the dentist. She was a bit nervous and scared, but Annette assured her that she will be just fine and made her feel very Comfortable and safe. Annette showed her all the tools and all the steps before actually doing anything. Super helpful And Assured Star everything will be fine and it won’t hurt. Great work

Experiencia fantástica: The staff is so friendly and helpful. They helped my son (age 2) to feel more comfortable.

Experiencia fantástica: The staff are amazing, everyone is super nice and incredible with the kids :) I highly recommend My Kid's Smile for yours

Experiencia fantástica: We had a great experience! The dental assistant Reina was personable and went above and beyond to accommodate us! Thanks Reina, you’re awesome! We didn’t have to wait as long this time to see Dr. Grace who was kind and took her time to address all concerns and questions. Bringing 3 kids is a daunting task but everyone was extremely helpful! Shout out to the ladies at the front desk too who were very sweet and even helped to clean up a big mess my son made on the way out! You rock!

Experiencia fantástica: Sandy, assistant at the dentist office was an amazing. She handled our 1 year old very well For her second visit to a dentist office. Thank you!

Experiencia fantástica: I had the best experience ever for being my first time at this dental office. All the dental assistants and the doctor were amazingly great my two youngest daughters 6 and 4 year old were so afraid for the visit but as soon as we entered where they get checked, it was so inviting for children and the the dental assistants made all 3 of my daughters feel at ease and relaxed they explained every step they were going to do. The doctor was really good in explaining everything that my girls needed and I didn’t feel rushed like other doctors rush you to ask questions. Just love it

Experiencia fantástica: I am so incredibly happy we switched dentists. The two we had to go back and forth from in California were terrible. It's definitely worth the extra money paid in bills and gas to come to this office. This is honestly the best experience we've had at a dental visit in a very long time.

Experiencia fantástica: Annette was absolutely amazing! My daughter is 3 and has never really cooperated before at the dentist. Not only did we not have any difficulties getting her teeth cleaned, she was also able to get her xrays!

Experiencia fantástica: My sons been come here for quite a while now. They all are so great! Front the ladies at the front desk. To everyone in the back. Very professional and efficient in what they do! I love coming to this location & so does my son.

Experiencia fantástica: Sandy was awesome with my almost 3 year old. She made her feel comfortable enough to sit in the big girl chair for the first time today. Great experiences so far since bringing my daughter here.

Experiencia fantástica: Sandy was great! Was bubbly, and amazing with my 1 year old while brushing his teeth! Kudos to her!

Experiencia fantástica: My daughter had a amazing visit to the dentist loved the assistant name REYNA she is the best and have a lot of patience with kids thank u so much

Experiencia fantástica: We have been going the for years. Great experience. Our dental assistant, Reina, was incredibly kind and explained everything as she went. My daughter loves it here.

Experiencia fantástica: Reyna was an awesome hygienist! She was thorough and was very gentle on my sons mouth.

Experiencia fantástica: My son had a great experience here, Dr.Grace and her assistants were wonderful and caring. The front desk ladies were also super friendly and professional.

Experiencia fantástica: Anet was so helpful! I have been struggling to coordinate orthodontics for my child. When I mentioned my struggle, Anet stepped up and got me immediately to the right person and all my questions were answered in the spot. Her help was invaluable. I will highly recommend My Kid’s Smile to all.

Experiencia fantástica: The dental assistant was the sweetest with my little girl and she made her laugh and feel comfortable during her first filling. The Dr was also, and is usually always, incredibly kind and comforting too. They answered every question she had and they kept her interested in things other than her mouth. It was a great experience for all.

Experiencia negativa: Everyone is nice and the care is great. However, they will ask to pay you up front for large procedures, then bill your insurance after. I have been waiting over a year for my refund for services my insurance covered. They've billed my insurance incorrectly multiple times, resulting in having to re-bill multiple times (then doing it incorrectly again). Needless to say, I won't be bringing my child back because I can no longer trust this business.

Experiencia negativa: One of the most unprofessional place I’ve ever been to, they give you a time you have to be there but take there sweet time sitting down talking with other people then tell you that you can’t reschedule and are rude when you explain to them why you are leaving.

Experiencia fantástica: I loved my experience! This was my sons first visit and we were treated with so much care and attention! The office is really nice and clean. The ladies at the front were very nice and helpful. The manager/supervisor Elizabeth was incredible! She was very nice and made us feel so welcomed. She helped with my son when we did his check up and he got a ball from her. It’s hard to find great people like her now a days. The team works really great together!

Experiencia fantástica: The staff is awesome friendly, patient, helpful, knowledgeable. I have a 2 yr old daughter that just did not cooperate the first time she got a cleaning. But they where very friendly and sweet. Now she loves to go and enjoys talking to the staff and other little patients that go also.

Experiencia fantástica: My daughter is special needs and Dr. Bui was so unbelievably friendly and knowledgeable! I am very please with her and their entire staff who were all friendly! Thank for an amazing first visit! Would definitely recommend to family and friends!

Experiencia fantástica: I love this location. Both my kids have been going here since 1 year old. They are always so patient, and caring when the kids are nervous about an appointment or procedure. They definitely go above and beyond for them.

Experiencia fantástica: Annette is thorough when explaining my bill and remembering my preferences, very helpful. Lizette is always professional and kind when calling to fit my child in to earlier appointments. Dr. Bui and her assistant and very kind and gentle when working on my daughter. They help her stay calm and made the treatment easy. Thank you.

Experiencia fantástica: I took my granddaughter today for a new patient check up. She had not been to the dentist in a few years and was a little nervous. Everyone was super friendly and put her at ease. The process was very efficient. We were in and out of there just under an hour.

Experiencia fantástica: Fantastic! My daughterer was very anxious about the appt to remove two teeth. The Dr and assistant were both very patient and very kind to her. By the end she was telling us they were her friends.

Experiencia fantástica: I took my 6 year old for a crown and I really thought it would be horrible and I was preparing myself for the worst, but to my surprise everything was great the staff so friendly and very patient with the kiddos, my daughter was super happy to be there, loved this place won't be going anywhere else

Experiencia fantástica: So professional!! Great staff!!! My daughter felt so comfortable!!!! Did an amazing job with her dental surgery.

Experiencia fantástica: I love the staff here. They're so friendly; you can tell they're here because they love kids. My daughter has the best dental experience. So did I when I went here 10 years ago.

Experiencia fantástica: Excellent staff.. My son is 10 has moderate to severe autism. The young lady who cleaned his teeth and did his x-rays was so patient,kind, and gentle and understanding.. the dentist was very ontop of her profession as well. The front office staff was extremely helpful in getting my son in as soon as possible and got us in that day. They also called me back same day about my daughter after putting her on the list to get her in sooner as well after making her appointment that was scheduled pretty far out. I will continue to use my kids smile in north valleys as my children's dentist office.

Experiencia fantástica: Today my girls came out smiling from their dentist appointments. This was the first time I have seen them smile after leaving a dentist appointment . And my girls was very skeptical of going to a new dentist at first. The fort office worker was amazing. I truly appreciate how they conducted business. A five star review is an understatement.

Experiencia fantástica: We love taking our daughter (4 years old) here! The whole staff is so kind! They made my daughter feel comfortable and happy!

Experiencia positiva: Hannah, the dental assistant was absolutely amazing. So patient and sweet with my girl who really doesn’t like any type of doctors appt. Give that girl a raise!

Experiencia fantástica: Very quick. My appointment was at 3, got out by 3:15. Everyone was very nice and they gave me good tips.

Experiencia fantástica: They were fantastic. My 4 yr old just had her first appt ever and she left there loving the dentist so that's a win thank you guys!

Experiencia fantástica: Dr. Bui and her staff are really incredible and made sure my daughters felt comfortable through the whole process. Thank you for being so incredible!

Experiencia fantástica: Love everything about this office. Very friendly and always willing to always accommodate.

Experiencia fantástica: THE BEST pediatric dentist and office. My son has severe gag reflex and they are always more than accommodating to his needs. The staff is super friendly, and it's a quick in and out; no long waits like most places. Will continue to come here even after moving to Fernley.

Experiencia fantástica: I just love My Kids Smile because from the front desk to the doctor, they are nice and respectful. My granddaughter has been going here since she was 5 years old and now she is almost 14. She is very comfortable with the dental assistant and the doctor. I'm pleased that she doesn't mind going to the dentist. So thank you ladies.

Experiencia fantástica: We love my kids smile ! I was nervous that my daughters would be scared of going but because they are so friendly and so good at what they do they loved it !!! So thank you my kids smile for always being kind .

Experiencia fantástica: Absolutely hands down the best Pediatric Dentistry in town. Everyone is nice and caring! We’ve been going for 10 years+.

Experiencia fantástica: The staff is very friendly and welcoming, they give my son a coin for the toy machine after his appointment and always looks forwards to his appointments.

Experiencia negativa: No integrity with Dr Bui Fong. She is attempted to take from the insurance company and bill them for unnecessary treatment and told us one treatment plan and typed out a completely different treatment plan. Lied to our faces. She is dangerous and greedy. Beware Reno! We have shared with the insurance company this information.