Nickel City Dentistry

Experiencia fantástica: I am so happy for the service at Nichol City Dentistry! They are quick to respond to your specific problems. I give them a 10! They are ready to take action when necessary & I appreciate that.

Experiencia fantástica: When I heard we need to schedule a tooth extraction I dreaded the appointment. But Dr A always does a great job preparing you and talking you through as she works. Hopefully it will heal just as well.

Experiencia fantástica: The dental hygienist who worked me did an outstanding job of cleaning my teeth. Everyone who works with me has always been very understanding and welcoming.

Experiencia fantástica: Great Staff and always very friendly! Very professional Dentist office.Go their every four months for cleaning and check up.Wouldn't go anywhere else but Nickel City.Harlem and Main street location.

Experiencia fantástica: Awesome experience at Nickel City Dentistry! Everyone was welcoming and friendly. My dentist, Dr. Cha, explained everything thoroughly to me and answered all my questions. I feel very comfortable going there. I ended up needing a crown. The procedure went well and I’m happy with my new crown. 2/18/26 I needed two cavities filled and was a bit nervous. Dr Cha and her staff calmed my nerves and the fillings were painless. Dr Cha is awesome!

Experiencia fantástica: It’s always a very pleasant experience at Nickel City Dentistry, the staff is extremely friendly and makes you feel very comfortable.

Experiencia fantástica: I want to thank my hygienist Brianna who was very patient with me during my appointment. I suffer from PTSD following a traumatic period of my dental history; she was very kind and took her time to ease my anxiety. She was thorough and very professional and I appreciate her efforts.

Experiencia fantástica: Dr Cha did an excellent job repairing a lost filing in a difficult spot. As usual the Nickel City team provided A+ care

Experiencia fantástica: Always had anxiety about going to the dentist until I started coming here. Everyone I have come across is so sweet. I always get a full explanation of what is going on with my teeth and never have to guess on billing.

Experiencia fantástica: Very friendly and professional. Always thorough and respectful. They really care for their patients.

Experiencia positiva: Had some extractions done on my upper teeth. I was very nervous going into the procedure. The staff could not have been any better. I did not feel any pain and everything went smoothly.

Experiencia fantástica: Very nice staff. Hygienists and Dr were Great! Just moved to this practice and love it!!

Experiencia fantástica: Extremely professional, great care and wonderful, up to date equipment. I couldn’t ask for a better experience. I highly recommend Nickel City Dentistry!

Experiencia fantástica: Always such great survive when I go. Front the receptionist to the dental hygienist and the dentist. They offered a plan that works for me and go above and beyond to provide the best care.

Experiencia fantástica: I have seen numerous dentists in the last 10 years. This is the first and only practice that have amazing customer service and ensure you feel comfortable at all times. They have been extremely accommodating and helpful with my situation. In the last 2 years I have been to the office numerous times for various reasons. I am in the midst of completing the implant process. During each visit Dr. A has ensured that I’m comfortable and not feeling any pain. She has been there for me on off days to ensure I am ok. I highly recommend this office. Every time I come in they are ready for me and friendly. It’s a warm family like environment that makes it so welcoming.

Experiencia fantástica: I am very happy with the staff and both Dr. Augello and Dr. Cha. Great office environment and always feel comfortable.

Experiencia fantástica: Great experience! Staff are kind and caring and make sure the patient feels at ease while also ensuring they are informed about the treatment plan. The type of practice where you can tell the dentists love what they do.

Experiencia fantástica: Great office, good music, wonderful staff. Elizabeth is definitely the best hygienist in the state.

Experiencia fantástica: The staff is awesome. Dr Cha is just wonderful!

Experiencia fantástica: In my search for a new dental hygienist, I came up upon Nickel City Dentistry. The staff is friendly and efficient with parking just a few steps from the entrance. At my first visit, I was greeted warmly and given a tour of the office. The dental hygienist Lizz explained everything she was doing and asked if I had questions. I received an excellent and thorough cleaning. I recommend Nickel City Dentistry in Snyder..

Experiencia fantástica: Excellent polite and professional team, very helpful

Experiencia fantástica: Highly Recommend! All of the staff at Nickel City Dentistry are extremely friendly and welcoming. The front office does a fantastic job of fitting you into the schedule when needed, which I really appreciate. During a recent routine cleaning, the hygienist Liz was personable, professional, and very thorough. Dr. Augello is truly a pro! I needed a filling repaired, and she took the time to check in with me, listen to any concerns, and then handled the procedure efficiently and painlessly. She’s clearly a perfectionist when it comes to her work, and it shows. I’ve also worked with Dr. Cha, who is extremely knowledgeable and compassionate as well, when it comes to listening to her patients and dental care. I highly recommend this dental team and practice to anyone looking for high-quality, compassionate care! As a fun bonus, I found a hilarious teeth-inspired package clip in my bag, along with the usual toothbrush, toothpaste, and floss. Such a fun little touch—loved it!

Experiencia positiva: Very pleasant staff and efficient operation… .

Experiencia fantástica: I went years without going to the dentist or anything because I was terrified with my other experiences I had with such bad dentist. I finally decided it was time to go because I didn’t want to end up having really bad dental health. The staff at Nickel City were so wonderful. They made you feel comfortable and never made me feel bad about how long it took me to get a cleaning. My dental hygienist Wendy was sweet and did such a great job. She made me not afraid of the dentist anymore. I will always go to Nickel City! I highly recommend this place to anyone and everyone!

Experiencia positiva: I was a new patient and Liz the hygienist and Dr. Cha were thorough, informative, and professional.

Experiencia fantástica: Brianna was a wonderful hygienist. She described everything she was doing and gave me good feedback on my dental care.

Experiencia fantástica: Really pleased with the results of the procedure I had. Everyone was friendly and welcoming.

Experiencia fantástica: Edit (years later) :) If you're looking for a dentist, definitely come here! Dr. Cha and the receptionists and hygienists are absolute dolls! Cannot say enough good things about how kind, knowledgeable, and BEYOND fair with prices that they are at this office. They take pride in their work and their accommodations are next level; they're often able to schedule last minute appointments with no wait whatsoever. I found this gem about 5 or 6 years ago and will continue to come here and recommend you do too! :) Amazing staff and experience! Had a chipped tooth and called them on a whim (wasnt an existing patient but was hoping for any nearby dentist to have an opening that day). Not only was the receptionist extremely accommodating and understanding, the office had me in just several hours later! The hygienist and dentist were both so nice and efficient, and did a great job with my tooth bonding. And despite my lack of insurance, the price was beyond reasonable, especially considering the fantastic job they did restoring my tooth like new :) Highly recommend this office and I'll definitely be back!

Experiencia fantástica: Friendly office staff they were on time which is much appreciated. I definitely recommend them.

Experiencia fantástica: I had made an emergency call after hours & a dentist called me back within minutes. She advised me what to do and when the office was open again, I received a call to come in for an exam. I was given an appt quickly and the dentist repaired my tooth that morning. The level of efficiency was A+!

Experiencia fantástica: 5 Stars! Very good as always ! I’ve been a patient there for many years. A friendly staff and great results. They about and know their patients well. In and out within the hour and no waiting

Experiencia fantástica: Briana was an amazing hygienist! She spent so much time on cleaning my teeth using the cavitron as well as polishing. She scaled for a long time especially in the back molars. My teeth are sparkling and the tartar has disappeared. I highly recommend Nickel City Dentistry! I know quality as I am a former wife and mother of very successful dentists. Dr Michelle is personable and so knowledgeable! I am very happy to say the least!

Experiencia fantástica: Great care, excellent communication - both logistics and about dental care. They recommend things to help with home care without ever being pushy or upselling.

Experiencia fantástica: I always have a great experience at your office, everyone is very friendly and helpful. I enjoy going to the dentist.

Experiencia fantástica: Exceeds all expectations! Professional, knowledgeable, exceptional dental care. 5 Stars!

Experiencia fantástica: Everyone here is so incredibly nice and professional!

Experiencia fantástica: Prompt, courteous, and professional service as always. This time in an emergency situation. They really listen to their patients which is much appreciated.

Experiencia fantástica: Everyone from the top down is very professional and everything is quite clean. Coffee and water in waiting area, always a good experience. I've been going here for four years because that's apparently what you do when you get older. Can't recommend enough.

Experiencia fantástica: They were extremely professional, kind, and treated me like I was a member of the family. Educated me on options and how to navigate the work I need to get done without any pressure of trying to make a sale. I have had some terrible experiences in the past and this has changed how I view what a dentist should be. They are incredible. If you’ve had poor experiences with past dentists, give them a shot, seriously, I think you wont regret it.

Experiencia fantástica: Great service! Felt very at home and comfortable! Highly recommended

Experiencia fantástica: Great staff. Pleasant. accommodating. Take their time but are efficient and office is always clean and inviting. Love the dentists and dental hygienists.

Experiencia fantástica: I have been a patient here for about a decade, and I have always received friendly and highly qualified care at a reasonable cost.

Experiencia fantástica: I had an emergency and they fit me in with-in 2 days. One of the best places I have every went for Dentistry services

Experiencia fantástica: I had a great first appointment at Nickel City Dentistry! All of the staff members were kind and welcoming, and Dr. Augello was incredibly professional and informative. They focus on preventative care, which I really appreciate! Overall a great experience!

Experiencia fantástica: Who says they love their Dentist? I do! I continue to be amazed with the personal care I receive and everyone at Nickel City Dentistry in Snyder!!! If you need a dentist go there you won’t regret it…..

Experiencia fantástica: Nickel City Dentistry is amazing. Their staff is kind, and they take excellent care of their patients. It's always a positive experience from the moment I walk in. The office is sparkling clean and their technology is top notch. 100/10 recommend them.

Experiencia fantástica: Very pleasant visit, Liz was very caring and professional while cleaning my teeth and explained and demonstrated a better way to help me in brushing and flossing a slight problem area around a tooth that has a bridge. Very enjoyable visit and satisfied with the outcome.

Experiencia fantástica: Office staff is friendly and helpful. Hygienists are friendly and concerned with your comfort. They make sure you're pain free during your appointment/treatment.

Experiencia fantástica: Very happy with Dr. Cha. Had 2 different procedures with her the past 2 weeks snd all is very well.

Experiencia fantástica: Everyone is really nice. Nervously, I made an appointment to get a cleaning at the Main St. location. I had to switch dentists due to insurance changes, and was really stressed knowing I needed to go to some place new. However, from start to finish, everyone made my experience a smooth one and reassuring one. Samantha, at the front desk was really nice and gave me a tour when I first arrived. Liz (dental hygienist) was very kind, thorough and gentle. She definitely kept my nerves at ease and talked to me throughout the cleaning. Dr. Michelle has one of the most kindest smiles that puts you at ease as soon as you see her. These ladies are so knowledgeable, sweet, and insightful. They made sure my experience was comfortable and took time to make sure my questions/concerns were answered. I didn't feel rushed or made feel like my feelings didn't matter. I really appreciate them. If you're on the fence and need a new dentist, I highly recommend this place. You'll be in good hands.

Experiencia fantástica: I can’t say enough great things about Nickel City! From the moment you walk in, the atmosphere is welcoming and the staff are incredibly friendly. They’re always quick to respond to calls and texts, which makes scheduling and follow-up a breeze. The hygienists are not only thorough, but also caring and engaging — they truly make you feel at ease. The office is spotless and thoughtfully designed, with little touches like complimentary water, coffee, or tea in the waiting room that make a big difference. Highly recommend!

Experiencia fantástica: I was very satisfied with my Dental Hygenist Brianna at my cleaning appointment on Jan. 17th. She did an excellent job cleaning my teeth and offered very professional advice for my ongoing dental care.

Experiencia fantástica: Squeezed me in quickly for a crown replacement, friendly staff, clean, nice technology, etc. The dentist was very personable and did a great job. I will totally be coming back!

Experiencia fantástica: Everyone was pleasant and non-judgemental. Exam was relatively painless. One of my best experiences at a dentist.

Experiencia fantástica: Excellent practice. Our family has been going there for many years. Friendly and professional staff by reception, hygienists, and doctors. I recommend it to others for dental health.

Experiencia fantástica: Great dentists. Great dental staff! We're very satisfied patients

Experiencia fantástica: Nickel City is the best. The front desk staff and dentist are all very kind and warm. But the real stars are the dental hygienists. Brianna is seriously an amazing dental hygienist. She is gentle and thorough. She explains every step of the cleaning process, is always checking in to make sure you are okay, and always makes sure any questions or concerns you have are answered. She is so patient and encouraging. I’m not sure I will ever go anywhere else.

Experiencia fantástica: I had a great new patient visit on Valentines Day and received a red rose! It's a bright and modern office. Everyone was very helpful, including a follow-up call from the dentist. The treatment plan was outlined nicely. Looking forward to my next visit. 2025: Still a happy patient. Best dentist I ever had and the staff is fabulous! Very knowledgeable and savvy

Experiencia fantástica: Came to have a crown put on and it was a painless (except numbing process) procedure. They said give it two hours and I was out less than two hours which I appreciated. Dr Augello walked me through process constantly checking to make sure I was ok and if I needed anything. Going to dentist has never been high on my list but having a dentist that is considerate, works quickly and accurately, and is friendly on top does make the dentist experience easier to handle…thank you Nickel City Dentistry and especially Dr Augello..

Experiencia fantástica: I’m a new patient and had a wonderful experience with this office. Everyone is very friendly and knowledgeable. The office is comfortable and clean. I was given a tour and an introduction to the office, which was a step above anything I’ve experienced with prior dental practices. I highly recommend this practice.

Experiencia fantástica: It is very welcoming to new patient. Helped complete paperwork. Dental assistant was gentle and thorough. The dentist took the time to explain an issue that will need addressing in the near future Second visit today. Very pleased with care and dentist's taking,time to explain what care is necessary.

Experiencia fantástica: My dental hygienist Danielle was professional and thorough - she readily explained each step of my cleaning. She was also very gentle as this was the first time that someone was able to place the film for the batwing photos in my mouth and it was not painful. Ladtly, Dr. Chau also provided great care; she educated me on what I should consider now and in the future for the benefit of good oral health. This is the first practice that I would return to without hesitation and recommend to others!!

Experiencia fantástica: I very much appreciate the services that you provide. Your staff is very friendly and professional.

Experiencia fantástica: Very nice place and very nice people. I definitely recommend them.

Experiencia fantástica: I had to have a front tooth removed due to an injury. It required great skill, patience and kindness to replace this. Dr. Augello is a wonderful Dentist and did this so well. Her referrals were also exceptional. I am grateful for her practice and how I was treated. Bob

Experiencia fantástica: 5/23/25 Briana is always great , pain free, well sometimes, Lol always a pleasure to have her as a hygienist!! Keeps me smiling Mike

Experiencia fantástica: Dr. Augello and her team are the most wonderful group of people. The care is outstanding and always delivered with a smile. I drive an hour just to keep seeing them!

Experiencia fantástica: Positive experience. All staff personable and patient centered. Punctual, efficient and professional. Dental work seems to be of high quality.

Experiencia fantástica: Great service. Will recommend. The chapstick was much needed thanks

Experiencia fantástica: I Highly recommend Nickel City Dentistry! With a longstanding history of requiring ongoing treatment I’ve finally found the best practice in Buffalo, NY! Not only with state of the art equipment , they also utilize digital X-rays to reduce radiation exposure and have the capability to fabricate same day crowns which can be completed in one visit. The team is spectacular, from the front office staff, dental hygienists , dental assistants , and amazing Dentists. They take the time to explain everything in great detail, and formulate treatment plan options that will work for you! Shout out to Dr Cha , Brianna , and Rachel, my team at Nicole City Dentistry for providing the most comprehensible quality care!

Experiencia fantástica: I love Nickel City and would not go anywhere else. Dana and the other girls at the front desk are always helpful. I think Liz is wonderful. Also, love how clean everything is. I once went to a doctor's office, that was so dirty, I never went back.

Experiencia fantástica: I LOVE Nickel City Dentistry! Staff is friendly and professional and Dr. Augello is wonderful. I always feel that I am in good hands. I highly recommend them!

Experiencia fantástica: Dr Augello is the best dentist by miles!!! She’s Super personable and gentle on the teeth ! I Highly recommend her and all of nickel city to everyone

Experiencia fantástica: Everyone is very pleasant. They do a great job and explain everything. Very professional

Experiencia fantástica: I have been very pleased with the quality of the work by all members of the practice. The environment is friendly and patient centered.

Experiencia fantástica: Super nice people and informative, got what I needed done quick and efficiently, very transparent regarding insurance and costs! Definitely my new primary dentist!

Experiencia fantástica: you did great. The staff is very friendly and knowledgeable in the field of Dentistry. They are very concerned about doing pain-free dental work.

Experiencia fantástica: Best dentist ever. Been going here for years and never have had any issues. Kind front end staff, and amazing dentist, assistants, & hygienists in the back. 10/10 recommend.

Experiencia fantástica: Great appointment with Dr Cha! They make you comfortable from the minute you arrive! Very good experience. As someone who’s not typically a fan of the dentist, I have to say I absolutely love this practice! Dr. Augello and Dr. Cha are incredibly talented and professional. They go above and beyond to ensure you feel comfortable and informed every step of the way. If you’re in search of a new dentist, I highly recommend giving Nickle City a try, you won’t regret it!

Experiencia fantástica: Got me in very quickly (same day that I called to make the appointment) to work on my new patient x-rays and get me on the road to recovery for an infected tooth with antibiotics. Very kind and understanding, explained my options for future appointments to work on my teeth clearly. Good prices for the work they do.

Experiencia fantástica: We had a wonderful experience here! My son cracked one of his molars and they were able to see him right away and come up with an action plan! The hygienist and doctor were both wonderful and had wonderful bedside manner!

Experiencia fantástica: I have been a patient for years, office is very friendly, clean and appointments run on schedule. High marks for my hygienist!

Experiencia fantástica: The staff is incredible, from the receptionist, to the hygienists, and the dentists. Never had a bad experience, been going there for 2+ years and will continue to go! Thank you!

Experiencia fantástica: If you are looking for an amazing dentists and incredible staff, look no more. Make your appointment at Nickel City Dentistry.

Experiencia fantástica: Top notch care from everyone in the practice! I've only been a patient with them for about a year, but I never want to go anywhere else!

Experiencia fantástica: The staff at Nickel City Dentistry are top notch ! Scheduling appointments is a breeze; Front door reception are immediate with their greetings, followed by an always short wait time. Once in the working area of the hygienist & Dentists the space is immaculate, organized, and light. The staff are attentive, but also provide enough time to situate yourself and listen. Will continue to return as a client/customer & would recommend to whomever is searching for quality dental care facility.

Experiencia fantástica: Always the best work done. Having temporary veneers so I'm ready for my permanent veneers in 2 weeks! I just got my premature Veneers and they look great. Dr Augello said if I needed any adjustments to let her know. I'm so relaxed in the chair it's Dr. Augello and her staff are the BEST dentist I have been to. Thank so much.

Experiencia positiva: Whole process went fairly smooth. Kept checking on how I was feeling during the whole process. Gave me more anesthesia once it began to wear off.

Experiencia fantástica: Another great visit with Dr Augello. Changing out my old silver fillings for new composite. Great work and fit.

Experiencia fantástica: Brittany is fantastic. First time a dental technician took such a proactive stance on making a positive difference.

Experiencia fantástica: Another flawless installation of a crown by my # 1 Dental Team of Dr. Cha and Tasha. I always rest comfortably in the chair when they’re leaning over me!!

Experiencia fantástica: Very friendly receptionists, hygienists, and dentists. I was given a tour of the office, had everything explained to me very clearly, and my questions addressed with care.

Experiencia fantástica: Slightly expensive and don’t accept many insurances BUT, they have an amazing staff that is very accommodative to any need you may have. Their main DMD named, Dr. Augello is one of the nicest ladies I’ve ever met. Also each time I’ve been there the dental hygienist has been different, but each and every time she was wonderful. Perfect staff- just a little pricey.

Experiencia positiva: Professional, pleasant and informative. Everything explained up front. Unfortunately they are opting out of a lot of Insurance plans..mine included..Highly recommend if the costs for preventative care remain at $0.

Experiencia fantástica: Amazing staff! So friendly and knowledgeable. I am at the end of my Invisalign treatment and I couldn’t be happier. My teeth are nicer than I could have ever imagined. I had a friend try and dissuade me due to a bad experience that he had at another dental practice. After my initial consultation I knew that this practice was different, in a good way! Thanks to the whole staff.

Experiencia negativa: Really liked this dentist but they dropped my insurance due to cost reasons which I understand. They told me they accept united concordia on June 15th so I bought that insurance. 2 weeks later they dropped that too. I got 2 dental insurances for no reason now. Thanks…….

Experiencia fantástica: The Entire Staff is the best of the best!!! Loved Dr. Augello!!! Entire Staff is outstanding!!! Thank you all for going above and beyond, especially Mike and Dana!!! Thank you all!!

Experiencia fantástica: Nickel City is great! I’ve been a patient of Dr. Michelle for many years. She is a wonderful doctor!

Experiencia fantástica: Dr. Michelle Augello is the best, always friendly greeting me with a smile. She pays great attention to detail and goes out of her way to make sure that my families dental needs are met. Another thing that really makes her special, she always remembers and asks about my stories, career, family, etc.

Experiencia negativa: I always loved this office. But on my last visit, which was just for my 6-month cleaning/checkup, they told me I had to have the bite-wing x-rays done. Since they no longer take our insurance, and I now have to pay out of pocket, I stated I did not want the x-rays. I only wanted the cleaning. They would not do the cleaning without doing the x-rays, and told me I had no choice. I feel I DO have a choice as to if I want radiation going into my body or not. The new dentist (who I had never seen before) told me “then maybe this is not the place for you”. So, needless to say, I left without getting my cleaning (or x-rays). I guess I will take her recommendation and start looking for a new dental office.