Total Health Dental Care

Experiencia fantástica: Wonderful staff! From the reception team, my technician Jennifer to my dentist, I had kind and professional service from all of them . A clean and open space in a historic building also made it pleasant but the staff and good service is the reason I’ll keep coming back

Experiencia fantástica: I always feel pretty taken care of here. Super nice people!

Experiencia fantástica: This office is so amazing. I had my tooth falling out and they were able to squeeze me in. Jennifer is amazing she made me feel so comfortable especially because I was panicking. The doctor was very communicative. I highly recommend this dental office.

Experiencia fantástica: Dr. Shah , Jennifer , Nyasha and Sellie and Austin have all taken great care of my son and I . From Dr Shah’s kindness and efficient , surgeon’s hands while doing fillings with Jennifer’s excellent help , along with gum health eval and routine dental work to Nyasha and Sellie’s support with appointments and billing questions , I’ve always felt like I’ve received consistent and quality care with the Total Team ! Thank you !

Experiencia fantástica: Friendly atmosphere. Comfortable, inviting caring, employees, efficient, professional.

Experiencia fantástica: Like the staff was really concerning about the patient Nyasha was great help me resolve a lot in one day and all the other staff

Experiencia fantástica: As someone who is usually very nervous about dental visits, I cannot recommend Total Health Dental enough. The staff provided exceptional customer service and went out of their way to make sure I was comfortable and pain-free. They were patient, answered all my questions, and never made me feel rushed. A truly top-tier experience. I’m so happy I found this practice and will definitely be coming back for all my future dental needs

Experiencia fantástica: Austin does great work! I’ve been seeing him for a few years now. He’s very detailed and does precise cleanings! Highly recommended

Experiencia fantástica: Yesterday was my first visit to Total Health Dental Care, and I was honestly a little nervous and embarrassed about the condition of my teeth—and the fact that I still had my braces on. I didn’t know what to expect, but the moment I walked in, I was warmly greeted by an amazing receptionist who instantly made me feel comfortable and right at home. I was then welcomed by another wonderful woman who took my X-rays. She was so kind and personable—it felt like I had known her forever. She even gave me a neck pillow, which was such a thoughtful touch. I joked that the service was so good I didn’t want to leave! Everything was clearly explained to me, including answers to all my questions and what the next steps would be for my dental care. I may not be great with names, but to the two amazing African-American queens and the dentist—thank you so much for your kindness, professionalism, and making this such a positive experience. I truly appreciate you all.

Experiencia fantástica: Efficient and painless filling work. Confidence in advice for current and future treatment

Experiencia fantástica: Outstanding customer service. Nyasha welcomes you as if you're family, and the rest of the staff are friendly, patient, and personable. Highly recommend!

Experiencia fantástica: Always a positive experience. The staff is outstanding i have never had a problem with them, even though I am a real chicken when it comes to the dentist.

Experiencia fantástica: Fantastic experience, very easy cleaning and very thorough exam

Experiencia fantástica: I was treated very nice I was teach about how to keep my mouth healthy

Experiencia positiva: i’ve been to several of their locations over the last ~7 years, and there are pros and cons. the positives are that there are plenty of competent and thorough hygienists which i appreciate and i’ve trusted a few of the dentists and had good outcomes. my personal cons as follows: they’re pretty aggressive with their overcommunication regarding appointments, while their standard scheduling procedure for exams and cleanings is to auto-schedule your next appt without asking what day and time you’d prefer, which i find odd/inconvenient. i also find their offices pushing/promoting ozempic to be strange, and most of the offices play music at an extreme volume, so between that and a lot of other office commotion it’s a noisy experience. i’m also confused by the woo woo books in their office’s libraries that seem to tout pseudoscience under the guise of holistic care that have little to do with the hard science of dentistry. if you have delta dental, you’ll be expected to get reimbursed by your insurance, rather than their office charging delta directly, so you’ll get a check from delta which their office will then automatically withdraw from your card on file. i’ve also had issues trying to get ahold of/communicate with their billing over the years, and i’m under the impression they outsource some of their reception whom i’ve also had confusing interactions with, as well as a bizarre “virtual assistant” ipad set up at their front desks despite also having actual receptionists, which i am confused by. long story short - i think they are trustworthy with your teeth, but there are some perplexing business practices/choices that come across as a little scammy/chaotic.

Experiencia fantástica: super friendly and helpful staff! a quick and pleasant experience

Experiencia fantástica: Our whole family is afraid of the dentist , but Total Health Dental Care has made it easy and I was taking special care of each of us. Nyesha make sure take special care of us and takes time for every answer every question. And for a family of five that’s a lot of questions. Do you and your family a favor and let them care for you.

Experiencia fantástica: Nyasha is an exceptional and incredibly warm, yet potent presence in the space that she envelops. I would be doing a disservice if I did not let her diligence be made known for others to hopefully be given the chance to receive her commendable guidance and care. Undeniably time well spent

Experiencia fantástica: Always a pleasure. I so appreciate the care and professionalism. Nyasha at the front is incredible. So very thoughtful, kind and professional. Always greeted with a smile. She brightens my day and makes coming to the dentist something I actually look forward to. Austin has been my dental hygienist for many years. He does a great job making one as comfortable as can be. He is also very thoughtful and professional. Overall a great experience over many years now.

Experiencia fantástica: Nyasha is lovely, so is Jenifer. Such a friendly, wonderful staff.

Experiencia fantástica: I’ve been coming here for a few years. The dental work is top notch and the assistants are terrific as well. It’s an overall pleasurable experience ( as far as dentists go:). Nyasha at reception is a consummate professional. She goes the extra mile each time to make sure that everything is clear and that you understand every aspect of your appointment. From scheduling , the procedure and billing- I always feel important and that my time and teeth matter . I wish that I received this level of customer service everywhere . I give my highest recommendation to Total Health Dental - Old Oakland!

Experiencia fantástica: Austin did an amazing Job, you can tell he is a guy that cares about his career and isn’t just going through the motions. Definitely best dental experience I have had so far, I’ll be recommending this place. Keep up the good work.

Experiencia fantástica: Had my teeth cleaning today. Austin was amazing. I highly recommend him to anyone. Very knowledgeable and gentle. He almost had me asleep. I appreciate you Austin

Experiencia positiva: They are good but too expensive and potentially prescribe services that are not needed in reality. The exam and cleaning felt pretty good. I was especially impressed by the details of imagining. After the exam, they quoted 6 cavity fillings each ~$400 worth + billed over $500 for the exam+cleaning. Definitely on the expensive side. I then went to another dentist who's conclusion was that I do not need any fillings at the moment, and my teeths are in great shape (those "cavities" were explained as stains on the old fillings). Truth or not but it's quite impossible to believe in two polar recommendations of 6 vs 0 cavity fillings.

Experiencia fantástica: I'm pretty impressed with this office after my first visit. Very reasonable and upfront pricing, and I haven't felt pressured to make any commitments to the care plans they provide although they seem reasonable depending on your situation. I really appreciated Dr. Shah answering my questions and providing clarification on things I didn't understand. Dental hygenist Austin was quick and efficient and has a wonderful bedside manner! Overall this office has exceeded my expectations.

Experiencia fantástica: Austin was fast and efficient and gentle for my 1st cleaning after 2 years! Excellent experience

Experiencia fantástica: Great staff, professional dentist, minimal pain, and altogether great experience. They give me another reason to smile .

Experiencia fantástica: The staff is wonderful and professionally meticulous through and through. They go above and beyond to provide very precise dental services in addition to having your back on the financial backend and ensuring you are covered as much as possible. Don't walk, run...wait, let them recommend because they know what is best.

Experiencia fantástica: Got my first cleaning in years here and it was such a nice experience. Austin was very friendly and made the overall experience very good. A+

Experiencia fantástica: I don’t like dentists in general but so far this has been a great find for me. Everyone is attentive and communicative! Definitely recommended.

Experiencia fantástica: Staff were professional and personable, equipment was state-of-the-art and non-invasive, offices were very conveniently located, and all my questions and concerns were addressed.

Experiencia fantástica: Best dentist. Came back after 15 yrs. Staff are the best. They take there time with customers and are very helpful.

Experiencia fantástica: This is the most professional and efficient dentist I have ever been too! They always meet you with a smile, and a warm greeting. They are caring and always have your best interest healthy wise and financially at heart! They are they best!

Experiencia fantástica: Everybody here is amazing, great communicators, caring ,and polite . Austin always does the best work and I appreciate total health. Best dentist

Experiencia fantástica: I came back for a cleaning checkup after my deep cleaning. The procedure is thorough, efficient and systematic. I feel like they do live up to the TOTAL care claim. Austin is a delight

Experiencia negativa: This place overcharges for everything and recommends many unnecessary procedures (like deep cleanings and gum grafts). I went here for several years bc the dentists and hygienists were friendly. Once I visited a smaller dentistry, I realized THDC is all about your money. I even visited a periodontist for gum grafts, and he confirmed that TDHC's procedures were poorly diagnosed and carried out. Steer clear of this business

Experiencia fantástica: Austin, Jennifer, and Dr Shah are amazing I will travel all the way from Sacramento to see them and get my dental care!

Experiencia fantástica: Austin really took care of me when I came in for my cleaning. The entire experience at Total Health has been great, highly recommend them

Experiencia negativa: I've been going to Total Health for many years. The dentist I was seeing (Dr. Lavorini) who recently retired. The "new ownership" feels like a money scam. Rates are much higher & I was prompted to pay $600.00 up front for future dental care. When I had to cancel an appointment for tomorrow due to and ongoing illness, they said they're charging me $50.00 because it wasn't within the "72-hour" window! I'm on a fixed income and can't afford anymore. I'll be going to one more appointment (because of the "up front" fee) and then I'm done with this dental facility. Sad & frustrated.

Experiencia fantástica: Very good time with Austin and Dr Shah. Had a cleaning and also fillings checked out for future appointments. Overall very nice office, tools/technology, staff and location. Will definitely recommend to others.

Experiencia fantástica: Total Health has 100% been the best dental experience I’ve had in life. The care each employee has for their patients is felt through genuine interaction and a healthy work environment.

Experiencia fantástica: Had a great visit. Everyone was so nice and welcoming. Loved talking with Austin and Nyasha. They did a great job helping me.

Experiencia fantástica: I’ve been going to Total Health Dental Care for over three years, starting when they had an office in San Francisco. Even after that location closed, I continued my visits at their Oakland office. The staff is always super nice and friendly, and Dr. Lin is incredibly professional and attentive. He always makes sure I feel comfortable during each visit. I decided to go with Invisalign, and Dr. Connors, my oral surgeon, had the gentlest hands—it made the whole process much easier. Dr. Caesar was my orthodontist, and honestly, it felt like they were having a party with my teeth! They clearly wanted me to have the best smile possible, and I really appreciate that.

Experiencia fantástica: Austin was kind and patient with me. Very knowledgeable as well. Can’t wait to come again for my next visit.

Experiencia fantástica: Nyasha and Alena are sooooo great! Knowledgeable, friendly, funny, and personable. I highly recommend Total Health Dental Care.

Experiencia fantástica: Austin was great! He cleaned my teeth throughly and was very gentle. My questions regarding oral health were answered and I left more knowledgeable about my dental health.

Experiencia fantástica: Big fan of Total Health since 2019! Saw Austin and Dr Shaw today at their Oakland Old Town location — it was a great experience and super thorough too.

Experiencia fantástica: Very friendly and professional staff, and Dr. Shah provided great care and took the time to answer all our questions.

Experiencia fantástica: I was very happy with the support and service. Austin is a personable and thorough dental hygienist. I felt taken care of and all my questions were answered. This is my 8th year as a patient. Highly recommend.

Experiencia fantástica: The entire team is professional, friendly, and knowledgeable. From the moment that you enter the office, there is a welcoming atmosphere and smiles. It feels like visiting friends.

Experiencia fantástica: Austin is am amazing RDH!!!! The hardest part was stopping smiling so he could complete the cleaning!

Experiencia fantástica: I've been coming here for two years and I love my dental hygienist Austin! He's so friendly, personable, and remembers things about my visit and what I share about my life. Hemakes my visit so much easier (I fear visiting the dentist ‍). The two ladies at the front desk have also been very nice and accommodating for my visits :))

Experiencia fantástica: Awesome experience! Austin was a phenomenal help! Looking forward to my next visit.

Experiencia fantástica: The crew at Total Dental Health are AMAZING!!! Especially at the front desk! Austin at Total Dental Health is a super cool and funny hygienist! Love the guy and one of the best!

Experiencia fantástica: Very professional and clean office. The dentist and my hygienist Austin were very informal and kind to me

Experiencia fantástica: Had the best root canal I’ve ever had with Total Health Dental. It was surprisingly quick, painless, and done very professionally. I would totally recommend going to these offices, as they are extremely professional and the staff is very friendly! You even get a neck pillow while you get work done! 10/10

Experiencia positiva: Friendly, competent staff, from front desk to all dental professionals. The practice is a bit x-ray-happy.

Experiencia fantástica: Walking in honestly I wasn’t to sure being here for th first time. I have had some bad experiences, “but babe” let me tell you. It’s so nice in here. It’s homely like. It brings comfort, the staff are so nice and patient. I walked in and was greeted by Cely and she’s such a sweet heart. Very professional and broke everything down for me. I finally found a home for my teeth. And you get to check out a book for dental health and knowledge lol imma need for a good book☺️. See you my next appointment.

Experiencia fantástica: Love Dr.Shah and the staff at THDC in old Oakland. They’re always super friendly, remember details about my life, and incredibly informative. Everyone here strives for perfection.

Experiencia fantástica: Austin is always very gentle and encouraging! I makes going to the dentist less stressful than usual

Experiencia fantástica: Total Health Care Dental has been fantastic! My uncle has been raving about his dental experience for a while, and its only this year that I finally took a plunge to experience it myself (cleaning and filling) The care, warmth and professionalism is off the charts.

Experiencia fantástica: Transitioning to this dentist office after moving to Oakland was made smooth (well as smooth as any dentist visit could be) by a very friendly and competent team - from receptionist to dental hygienist (shout out to Austin) to the dentist himself. They are very knowledgeable, patient, and have plenty of modern techniques and conveniences. I’ll never enjoy going to the dentist, but they made it the least worst experience I could ask for

Experiencia fantástica: Austin is an amazing technician. Really feel comfortable getting my dental care here at Total Dental Health. Amazing team and fantastic facility!

Experiencia fantástica: Amazing experience with Austin the hygienist and great dental hospitality by the minute you enter into the threshold of the office.

Experiencia fantástica: On time, friendly, and very competent staff (dentist, assistant and receptionist) that was able to complete the remove decay that had entered an old crown and replace with a new crown.

Experiencia fantástica: Austin worked with me today for my cleaning. He was soooo gently and patient. This was the best cleaning I have every had..

Experiencia fantástica: Great dentists! They really have taken care of me when I had pain in my mouth. Beautiful office, wonderful staff, happy I found them :)

Experiencia fantástica: Austin continues to be my go-to! I’ve been served by him several times. He is meticulous. An expert!! He explains everything. And so pleasant! And he respects your schedule! I strongly recommend him!

Experiencia fantástica: Austin and Nyasha took care of me, everything in time, the procedure was painless and fast. Austin took all my history, told me all about him, answered all my questions, and took care of my teeth! perfect service!

Experiencia fantástica: Austin is amazing! Phenomenal customer service and smart help. They explain everything and make all services and steps clear. Will definitely be back.

Experiencia fantástica: Tender, loving care best describes my first experience at this office. Dr. Shah and his assistant, Jennifer, gently explained the procedure from start to finish. The clerical staff was friendly and open to any questions I had. Like the payment options too!

Experiencia fantástica: Overall a positive experience! Their wait times can get long, but overall a very thorough and kind experience getting my teeth cleaned at this location.

Experiencia fantástica: I had a cleaning done Austin. He is great full if energy and very professional. Thanks for the great work!

Experiencia fantástica: I’ve been a patient at Total Health Dental Care for over 6 years and have always had a great experience with their entire staff! I always receive top notch care but well qualified professionals. I highly recommend them!

Experiencia fantástica: Austin did a wonderful job! My teeth look and feel way cleaner. Leaving with a brand new smile!

Experiencia fantástica: I want to shout out the Total Dental Team, I've been coming here for about 3 to 4 years and the exp here from start to finish had been amazing. Not just in dental service but also customer service! The staff here is amazing, and special thanks to Dr. Austin for saving teeth yet again! Dazzling clean ✨

Experiencia fantástica: I spent the past 10 years trying to find a modern dentist in Alameda, and after 3 failed fillings, I decided to extend my search into Oakland. I found Total Health Dental Care in Old Oakland (just through the tunnel) and was thrilled with their more advanced equipment/technology and lovely staff. From appointment-setting, xrays, cleaning and the consult with the Dentist...my experience was lovely. I mentioned that I hate to get my mouth propped because of TMJ issues, and they all navigated gently around my request. I'm looking forward to having a regular dentist again!

Experiencia fantástica: Had an amazing cleaning with Austin today! I hadn't seen him in a year and he remembered every detail about my vacations, my job and my life. He has incredible attention to detail and provides one of the most thorough cleanings I've had. It's clear that he really loves his job.

Experiencia negativa: SCAMMMMMMM!!!!!!! BEWARE!!!!! SUBSCRIPTION TRAP!!!!!!!!!! I came to this establishment about a year ago to get quoted on a how much a wisdom teeth removal was. Before they were able to remove my wisdom teeth they told me I had to sign up for a subscription that was $50 a month. But what they never mentioned was that it was $50 a month, every month for a year. When they first started charging my card they would take the $50 every couple of months on random days whenever they felt like it. You cannot cancel the membership no matter how many times you call them and tell them that this isn’t what you signed up for. I have never even used their services. I paid $50 for absolutely nothing. They still continue to take the money off of my card even after I disputed the charges with my bank. And they sent me a bill in the mail saying I owed them $150 lol. I even got a new card and they still are taking the money off my card.

Experiencia negativa: Felt scammy the moment I walked in. Weird membership plan presented, that actually is more expensive. Nurse was good but Dr Connors very off putting, genuinely a person I do not trust. Got my wisdom teeth removed based on their advice a year ago. When I inquired why during that visit Dr Vashi got visibly uncomfortable trying to explain to me the reasoning, but alas I had to learn the hard way the scam that is wisdom teeth removal, makes my blood boil. Screw this establishment, but also it’s the entire industry. Will not be returning.

Experiencia fantástica: Best dental experience I’ve ever had! The hygienists, austin and dr. Shah, here are so kind, attentive, and thorough!

Experiencia fantástica: It’s been a while since my last trip to the dentist and Austin and the folks here made it so easy! Austin and the dental team were thorough and so helpful! Definitely recommend!

Experiencia fantástica: Austin was very thorough and informative, with an upbeat and encouraging attitude during my cleaning. The office is pleasant and makes use of recent technologies to streamline the visit. Overall I feel that I am in good hands after my first two appointments here. Lastly, they give you a discount for writing a review on Google, which is a practice I don’t want to support as it provides an unfair rating and level of exposure compared to other establishments. They manipulate the rating to look good so they can empty your wallet.

Experiencia fantástica: I have been coming to see my dentist Austin, and continue to have amazing care for my teeth, and continue to feel cared for. Highly recommend Austin and Total Dental Health! <3

Experiencia fantástica: Austin and the ENTIRE crew are ABSOLUTELY AMAZING. I HATE going to the dentist because I’ve experienced a lot of pain previously, but this place is top tier. I’m coming back!!

Experiencia fantástica: I love them . They are always very pleasant when I come in and the payment plans are very flexible! They even let me charge my scooter during my crown service! I left fully charged !

Experiencia fantástica: I had my first visit today. I felt very welcomed and comfortable. I highly recommend total health dental on Broadway !

Experiencia fantástica: Love my experience every time (as a person quite afraid of the dentist) and would strongly recommend! Austin, Dr. Shaw and the team are amazing

Experiencia fantástica: Just went to the dentist after 7 years here after being recommended by a friend. As soon as you come in, such a welcoming environment—Aracely was very helpful in getting me started, Austin did an amazing job making my teeth feel squeaky clean, and Dr. Shaw did amazing in sharing what was needed for my teeth! Highly recommend!!

Experiencia negativa: Terrible experience! I underwent several procedures in 2023 under the care of Dr. Ashish Vashi. The most recent procedure, a crown installation, has resulted in significant pain and discomfort. The tooth remains extremely sensitive, causing headaches and tormenting me at night, even three months after completion. In seeking resolution, I recently had an appointment with Dr. Vashi, who explained that such incidents occasionally occur and recommended a root canal. To my surprise, the quoted cost for the root canal was $1100.00. Despite the evident damage to my tooth as an admitted result of my prior procedure, and after three months of suffering, Dr. Ashish Vashi did not agree to provide any discount. I acknowledge that I signed documents acknowledging the risks of the crown installation. However, it seems unjust to be charged the full cost for damage caused by the procedure, especially after having spent over $6000.00 at your dentistry in 2023. I am now under antibiotic and my tooth will probably need to be removed.

Experiencia fantástica: Awesome! Austin is such a lovely hygienist and I trust him! The whole crew has been incredible through my dental procedures.

Experiencia negativa: BEWARE. I felt it was a whole scam setup. I called( 2 times) to make sure my doctor/practice/my plan are in network, which they confirmed. Even on the day of my appointment I specifically asked the lady at the front desk and she confirmed I was in network. I got my checkup done. Come to the billing apart, I was handed over an estimate that only covers 20% expenses. I was shocked. I confronted how she confirmed I was in network 30 min ago, and she flat out lied that she did not say that. Additionally , used scare tactic to sell me their annual membership plan ( which is a scam in by itself if you do the math) I got the charges verified coverages by my insurance, turns out they cover 80% and the 20% not covered due to out of network. Truth of the matter is their entire practice is out of network and they played to fall for bait and switch. Shady management but my doctor was great. I hope the doctors realize what the management is doing.

Experiencia fantástica: Amazingly friendly and very professional. Would highly recommend. Made scheduling my wisdom teeth removal a breeze. Thanks again! Austin is the best cleaner in the business!

Experiencia fantástica: Austin was great with my cleaning appointment. Very communicative, kind & honest. Awesome that I met another friendly face here at Delta!

Experiencia fantástica: Austin is one of the best dental hygienist I’ve had. He has a warm and easy going personality that it’s like talking to a friend (a good thing coming from an introvert like me).

Experiencia fantástica: Great service! Austin, the office staff, and dr were incredibly welcoming and professional. I felt at ease throughout my entire visit and am genuinely impressed with the quality of care. I recommend them ✨

Experiencia fantástica: It’s been I don’t know how long since I’ve had my teeth cleaned. I’m talking YEARS. And wow the staff here and the guy who cleaned my teeth. Austin, super nice guy. Very helpful and gentle ! Highly recommended!

Experiencia fantástica: Austin was my doctor and he was above excellent. His customer service was above par and his concern for my well being was well received. I will definitely be using him again and would definitely recommend him and Total Health to others.

Experiencia negativa: Awful awful these people are money hungry and have zero integrity I went in two months ago for a removal that went fine however after I started having toothaches again. I went in two weeks ago and was told that I needed to have a root canal the dentist knew this without even doing another X-ray that tells me they weren't going to say anything until I experienced pain again. I later found out that the operation would be $3k that's after I already paid them 500$ for the removal they literally knew what was going on and just waited. They knew this was wrong because I didn't show up to the appointment and normally they charge you 50$ but didn't this time so fair warning make sure you tell them to go on full detail otherwise they'll play like everything is ok only to try and charge you for other services. Don't be fooled by the positive reviews I doubt they're actually clients anyway.

Experiencia fantástica: I had a great visit today!! The front desk woman, Nyasha , is always such a bright face to see! For my cleaning, I had Austin. It was my first time with him and his energy was 10/10. Such a great experience every time I come!