New England Dental Group

Experiencia fantástica: Namoi is very good with her cleanings. She is very kind and professional. I have been a patient here since they opened. I appreciate they always hire quality hygienists,experienced Dentists and up to date on equipments and procedures in the Dental industry .

Experiencia fantástica: Had my teeth deep- cleaned by Katie and it didn't hurt at all. Not like I expected. No pain whatsoever- must have been dental hygienist's great skills. Going back today for second half bog mouth!

Experiencia positiva: The dentist did not really listen to my concerns. She was more worried about being “right” and re-explained what she had already said. Couldn’t even get my question in.

Experiencia fantástica: Amazing experience at New England Dental with Dr. Ummesalma and her awesome assistant Sarah. I would highly recommend to all friends and family to come here and get your work done with them. Very happy and pleased with all my treatment. Thank you New England Dental and the team.

Experiencia fantástica: I had a two and a half hour root canal and I have historically been terrified of the dentist, they were amazing yesterday , I cat sing their praises enough. I drive over an hour one way becasue the treatment I get there is unmatched anywhere else in Mass, maybe the planet. Thank you wonderful people at NEDG. Be well Peter

Experiencia fantástica: Is the best dental care of Worcester and Marlborough office is also available if anyone requests appointment sooner like I did and I'm loving the experience that I'm having with Dr Lagji, Ledja (DMD), they really take good care of patients excellent dentists, hygienist,orthodontist and front desk staff very professional and excellent handling coverage with insurance companies, I'm very satisfied with the service and care they provide is excellent. I highly recommended.

Experiencia negativa: I do not recommend, crazy prices, they’re not truly, they deal something with you before but then when your’re done they charge you a different, try to offer a play to you that it doesn’t help you in nothing, bad treatment to talk to people, bad employees, my recommendation is find different ones, because that one is not honest and it’s not worth it, really bad!

Experiencia fantástica: The staffer who treated me today patiently examined all my teeth and also explained the process and kept me calmed when she realized I wasn’t comfortable through the process. Kudos to all staff including the doctor.

Experiencia positiva: Its okay-ish now. I do not have something great to say about this place today, so its better to not say a lot however i will say this. My impression recently has not been great, with respect to management, operations and how dentists are trained to find issues anyhow so they can charge you. May not be true but this is my impression. Gave it five stars a year ago, now its 3. Hope they do bettern because I still visit the place regularly. Following review was year old : Our family has been coming here for a while, and we truly appreciate the excellent service. Dr. Kraemer is fantastic his advice, care, and attention to detail are top-notch. I’m currently getting work done on 11 teeth, and everything has been going great so far. My wife had 4 teeth treated here, and her smile is just amazing now. Highly recommend!

Experiencia fantástica: I’ve been a patient at New England Dental Group (NEDG) for years, and I can confidently say they are always professional, attentive, and genuinely focused on my dental health. From routine dental cleanups to orthodontic procedures like my Invisalign treatment, the care and results have been nothing short of amazing. Dr. Rahman Ullah and his entire team have played a huge role in improving and maintaining the overall health of my teeth, and it truly shows. They take the time to listen, explain everything clearly, and make sure all my needs are met every step of the way. I highly recommend NEDG to anyone looking for top-tier dental care!

Experiencia fantástica: I had an amazing experience at New England Orthodontics. From start to finish, the service was top-tier and made the entire process smooth and stress-free. Huge shoutout to Taylor, Ampha, Sarah, and Olivia — they were all incredibly kind, patient, and professional, and really made me feel comfortable every step of the way. You can tell they genuinely care about their patients. And Dr. Umme was absolutely phenomenal — knowledgeable, thorough, and reassuring. She took the time to explain everything clearly and made sure I felt confident in my treatment plan. I highly recommend New England Orthodontics to anyone looking for great care and an awesome team. You’ll be in excellent hands!

Experiencia fantástica: Dental Assistant Ampha was great. Dentist was late (due to snow storm) and she carried on a great conversation while we waited, which kept any anxiety to a minimum. Kudos!

Experiencia fantástica: My experience with getting my Invisalign aligners was FANTASTIC!!!! Dr. Rahman Ullah and Taylor were friendly, reassuring, patient, kind and understanding. They answered all my questions and gave me suggestions and recommendations to try, to get me started. It was a very positive experience!

Experiencia fantástica: The entire team is amazing. I now have the best smile

Experiencia fantástica: I was nervous and scared to go to a dentist but when I got there they were so supportive and caring made me feel relaxed and not scared about being there

Experiencia fantástica: I really love the place, the way I was treated , he service, the customer service! everything was explained to me clearly and I will come back

Experiencia negativa: Apparently it is too much to ask what you are paying for. Will charge you at random without explanation, and who knows who you will get when you walk in. Depending on who I speak to I either have a myriad of issues or perfect teeth. This place is a joke.

Experiencia fantástica: Dr. umi is an exceptional dentist - knowledgeable, meticulous, and genuinely caring/HONEST... And hilarious!! She took the time to explain everything thoroughly and ensure I had the highest standards of care. Her dental assistants, Sarah and Olivia are absolutely outstanding- if you go here LOOK for them to help with your work that is needed. They're professional, attentive, and incredibly supportive throughout every visit. Such a calm, and welcoming environment which made me feel extremely comfortable. I HIGHLY recommend Dr. Ummesalma and her amazing assistants Sarah and Olivia. I will be coming here for good. Thank you!

Experiencia negativa: They’re unprofessional and not caring about they’re patients

Experiencia negativa: There’s this one family dentist super rude and picks on you

Experiencia fantástica: Excellent work and I am happy for the great service. Thank you

Experiencia negativa: The servise is not be nice,when i came back to fix the tooth filling.and they asked me charged again copay.

Experiencia fantástica: Awesome Tossome! I've been coming here for years. The dentists are all friendly, as well as all of the staff, really. The dental procedures are well done. A great place to come for all things dental!

Experiencia fantástica: I am grateful how I was recognized as a new patient and treated with gentleness by Mellissa, my hygienist ,advanced up to date cleaning/X-ray procedures and Dr Oswal. Receptionists were amazing and concise . A++++

Experiencia fantástica: Highly recommend this dentist. Love the use of goggles to protect patients eyes. Dr is very kind and doesn't embarrass you, just wants to help with you smiling again. Best dentist ever. Staff all kind and friendly. FYI: Every time I go I am asked about my visit, which I don't mind responding to. But my previous post is still there. So I don't know if it deletes it and removes it or if it is stored for reviews. So this time I decided I would respond and delete my previous one. Not sure if the previous one is gone or not but I just thought I'd provide you with that information. Thank you

Experiencia fantástica: Great service, everyone there is very friendly.

Experiencia negativa: I was disappointed that I didn't get my implants measured for the crowns as I was supposed to have done.

Experiencia fantástica: Continue to have very good experience. There are new (to me) dentists and staff who are maintaining very high standards...professional, friendly, relaxed atmosphere; very good about explaining things and educating for prevention; and clear about options to choose from. Highly recommend this team

Experiencia fantástica: I had the most wonderful experience at the dentist today! From the moment I scheduled my appointment with Megi, everything was smooth, friendly, and professional. She was so kind and accommodating—making sure I got the perfect time that fit my schedule and following up with such care and attention. When I arrived, the entire team made me feel comfortable and truly welcomed. The clinic was spotless, bright, and relaxing. My cleaning was done with such precision and gentleness—I left feeling refreshed, confident, and genuinely cared for. You can tell everyone there takes pride in what they do and genuinely values their patients. Huge thanks to Megi and the whole dental team for going above and beyond to make my visit so pleasant. I can’t recommend them highly enough! If you’re looking for a dental office that combines professionalism, warmth, and top-notch care—this is the one.

Experiencia fantástica: had a dental cleaning on oct 13th '25 with the most wonderfull Dental technician (I forget her name) she took time also to patiently explain everything, the best Thank you

Experiencia fantástica: I give this place five stars because there's nothing wrong with the service? Ask people we must remember to get up get everything out of the day you can? Be thankful for what you have plenty of others don't have nearly nothing? So people stop complaining with your opinions? Look at the colors in life more just get up and be thankful for all you have tomorrow isn't promised to anyone so enjoy the moment and enjoy the day? And give all these people at Park Ave the thumbs up is it working hard on your concerns and your comfort? We are all going to the same thing with the prices of the food, road rage, and people way too short on patience, so let's all be kind?

Experiencia fantástica: Fortunately for my family, we got Dr. Iva Abdyli at New England Dental Associaties in Worcester. She is a truly exquisite dentist! My husband suffers from dementia, which makes his dental appointments incredibly overwhelming for him. Unfortunately this has led to intense dental issues for him through the years. This summer Dr. Abdyli developed an incredibly intelligent treatment plan for him which also accommodates his disability so well. She clearly understands exactly how to adjust the work to accommodate his special needs. And her demeanor is always incredibly patient, kind and compassionate toward my husband as well. Also, I want to give a big huge shout out to every hygienist and receptionist there who have been so conscientious and kind!

Experiencia fantástica: Great customer service and very pleasant staff, my child felt welcome and heard.

Experiencia fantástica: Outstanding. She did an amazing job doing the deep clean. No pain. She made me feel completely relaxed and calm during the whole procedure. I'm actually looking forward to my next visit to clean the other side!

Experiencia negativa: The dentist chipped my front tooth, significantly changing the appearance, and when I brought it up in the office immediately after it occurred, she denied she did it multiple times and refused to admit it. She kept saying “but I didn’t do that” even though I showed her pictures of my teeth from days before that appointment. Even the assisting dental assistance agreed with me that there was a clear notable difference and on the walkout she apologized stating that she’s not allowed to state it directly for liability but she agreed with me. The doctor even offered free services to fix the chip she made at no cost which tells me that she must have known she caused this issue if she offered free services to repair it. The whole thing felt wrong and like something was off based off the doctor’s handling of the situation. Sketchy at best and I now have to see how this artificial replacement of the chip of my tooth will hold up and I’m sure they will try to charge me if complications come from it down the line even though this all started from a doctors mistake.

Experiencia fantástica: I have seen my share of dentists over the years, but having Dr. Iva, From N.E.D.Group, has put all my fears an anxiety of going to the dentist behind me. I just got my first crown, an it feels great, looks great a she took the time to refit my partial , so that everything fits an looks great. You know how you can sense when someone is just saying things to please you.well she is not that person. She is down to earth, caring, listens to your concerns, extremely good at what she does, an is all around AWESOME…..An her assistant Sara is pretty great Too!!!!! Thanks so much for everything…Mike. Giguere

Experiencia fantástica: Customer Service Is Very Professional And Polite! Very Clean And Relaxing Environment! Up To Date With Modern Dentistry Technology! One Of The Best Dentist Offices In The City Of Worcester!

Experiencia fantástica: I had a wonderful visit today! Everyone has been so great to me making my new dentures.

Experiencia fantástica: I have been a patient here for many years. Brittney has always been very helpful. I recently had a new to me hygienist whose name is Terry. That is also my daughter’s name. She immediately put me at ease. Kudos to both Brittney and Terry for a job well done.

Experiencia fantástica: I go here all the time very nice staff and always have great service every time I go

Experiencia positiva: My appointment was change without my input and then I had to wait one hour before seeing the doctor. Unacceptable and a complete disregard for my time.

Experiencia fantástica: Love my new dentist, very nice, empathetic and gave me hope. Thank you Dr. Eva.

Experiencia positiva: Human beings are good; machine used for dental cleaning is with extremely loud noise causing irritation and stress

Experiencia fantástica: I have been a patient for over 10 years and it has always been a great experience. Thank you NEDG!

Experiencia negativa: The dental assistants were patient, understanding and knowledgeable. There were several problems with the dentist. The process of getting a new crown took over 5.5 hrs, over three visits. She blamed the previous dentist who has prepared the tooth for the earlier crown. She continually complained that my mouth was too small and that I am not able to open very widely. She began to drill without asking if I wanted to be numbed, until I prompted her. On a subsequent visit, I asked if she was going to use the drill, she said no, and just 3-4 minutes later, she began to drill. There were other issues as well, and I will not continue to see her. It was the worst dental experience I’ve had - and I am 69.

Experiencia fantástica: Very knowledgeable and professional staff. Nice office with modern equipment. Seneca my hygienist was excellent. Dr. Eva was outstanding as well. I feel Iike I am in good hands there. The following month had a crown done. Once again Dr. Eva and her assistant were excellent.

Experiencia positiva: Considering my old dentist left and the hygienist I’m kind of sad because I actually liked them and that was a new dentist which I didn’t even get to meet. He was too busy to meet me. The hygienist was really nice But I like the old one better She floss my teeth the right way With my bridge also Don’t remember the thing being so big they stick in your mouth when cleaning for the water I used to be a small tool now it’s huge oh, and you have to pay $25 for a powder to get your teeth cleaned

Experiencia fantástica: Staff very helpful with insurance assistance, MD and team professional and patient care mindful throughout the process. I will continue to use NEDG for my ongoing dental needs.

Experiencia fantástica: Just had my first appointment with NEDG as a new patient and wow I have never had such a pleasurable experience at the dentist. I had the kindest, gentlest, and most educational hygienist I’ve ever experienced. They have a very clean and modern office with the latest technology and all the staff are wonderful, they made one of the most dreaded things in people’s lives actually enjoyable so they’re miracle workers in my book. Can’t recommend them enough!

Experiencia fantástica: The best place ever , ,my hygienist Namoil, very professional and did a very good job on my teeth

Experiencia negativa: First visit at this dental practice for a cleaning and x-rays. I have never been so uncomfortable in a dental chair before! From being given 15 x-rays, to a 3D ultrasound of my gums in case I need a night guard in the future to the most painful deep cleaning (for an extra $25 fee) of my teeth I have ever experienced! The 3D device was clunky and administered in a very unpleasant manner. The dentist never came in at the end of the cleaning to meet me to look at my teeth as I was told they were unavailable in procedures. I was told I would have to come back! Unacceptable. My eyes were tearing throughout the ordeal and I felt I was drowning with the water suction device that did not do what it was supposed to do. NEVER again at this office. A cleaning with x-rays should not take over an hour +.

Experiencia fantástica: I had been very grateful for the procedure that they did and looking forward for my next appointment. Thank you NEDG.

Experiencia fantástica: First time at Worcester Office, staff was friendly, place was clean, the Doctor and his assistant were fantastic. Had a root canal done, was very impressed!

Experiencia negativa: Severe oversight and poor handling of my dental care experience. I came to New England Dental Clinic in October 2024 due to a fractured filling on tooth #30. I was treated by Dr. R, who placed a crown without addressing a cavity that was clearly visible on X-rays. I returned less than a month later with discomfort, but the issue was dismissed without any imaging or further evaluation. By April 2025, the pain had worsened significantly. I returned and saw Dr. K, who kindly acknowledged that the crown should not have been placed without treating the cavity. Unfortunately, by then the infection had progressed and I was told I now needed a root canal and a completely new crown. I had paid $1,400 out-of-pocket for the original crown. The practice did offer to redo it for free, but after this experience, I no longer felt safe returning. I’ve since had to seek treatment elsewhere and pay again for care that could have been avoided. To make matters worse, when I advocated for myself and requested my records, the original treatment notes were written weeks after the actual visits, raising serious concerns about accuracy and documentation practices. I also requested my full dental records on multiple occasions, including the complete session notes through April, and never received a full or timely response. Despite months of polite follow-ups, the clinic declined to reimburse me or fully acknowledge the harm caused. I’m sharing this review to warn others to be cautious. Dental care should be thorough, accurately documented, and responsive to patient concerns, not dismissive. Trust in healthcare is everything, and unfortunately, mine was lost here.

Experiencia negativa: I used to enjoy my cleanings here but lately, this dental office has gone down hill. I’m constantly being overcharged and having to follow up multiple times once I get my EOBs from the insurance company. The doctor told me at my last visit that I needed to come back for my back right teeth because there was an issue — how was there an issue if you took no X-rays? Funny how during my most recent cleaning, there were no issues found with my back right teeth. Don’t waste your time with this nonsense. Find a new dentist like I will be!

Experiencia negativa: Thanks We were not entertained even for cleaning teeth for myself & wife though we were given appointments. Our question why were called & we arranged transportation. These happened first time.We were astonished.

Experiencia negativa: I went there for an emergency visit because of tooth pain I was having . They took an ex ray and referred me to get an extraction. I was told they would call in an antibiotic for the infected tooth that would help with the pain I was having. The antibiotic was never called in. When I called back to remind them they were closed. Unacceptable

Experiencia negativa: Absolutely don't go here! They don't honor their work and refuse to fix what they did wrong. They will expect you to pay for the procedure all over again out of pocket. I complained about a crown from the moment they put it on. Two years later I had to get an answer from another dentist on why my crown and route canal tooth was still hurting. Now they want me to pay for the whole new crown so they can go in an fix what is wrong.

Experiencia fantástica: The staff, were great. Worked around my schedule, though they could not find my appointment. They managed to schedule me in

Experiencia fantástica: I have been to this office multiple times and I am very pleased with the service they provide. "My dentist" is excellent, and I think the best thing is that, I have a dentist. Same doctor every time and they are helping me get through reversing my dental neglect. Very pleased with this entire company and thrilled someone referred me. I just want to keep my teeth and I believe that they will help me do so. I highly recommend.

Experiencia fantástica: Good morning! Taylor is so so nice!!! This is the second time that she helped me with appointments, with my Invisalign, etc, and she has been always so professional, nice, willing to really help with anything! She is very polite, fast and friendly! Thank you so much!

Experiencia fantástica: This place is very clean and respectful to the appointment schedule. The hygienist very professional. It has been my family's dentist for the last 5 years and I recommend to everyone. Thank you!

Experiencia fantástica: I was very impressed with my dental hygienist who was very patient and friendly. She did a great job cleaning my teeth and able to give me advice to temporarily resolve issue with my partials until I can meet with my dentist who was on vacation. Overall my visit was excellent.

Experiencia negativa: Poor service. After a normal cleaning I had to wait 25 minutes to be seen by the dentist. Then I was told I needed multiple crowns and fillings. In only 6 months. Then I was told I needed to wear a night guard. I told the dentist I had chewed through the previous one in two months. I was told that was impossible. Then I gave the dentist two options to handle my teeth. Leave them alone or pull them. The dentist was offended and I was told their patient have never given them options before. It’s a clown show there now that Dr. O left

Experiencia negativa: I was forced to rewrite my review in order to get care here because they didn't like that I was honest about an encounter with a dentist after my provider left and I went in for an emergency visit with a very bad tooth infection. I wrote how the antibiotics they gave me were not strong enough and I woke up that night extremely sick. I waited until the office opened and called hoping to get a stronger antibiotic. The receptionist talked to the doctor and told me they gave me the strongest there was. I have knowledge on medication especially antibiotics and it was not. I had to go through my doctor's office and they sent me to the ER where I was prescribed 2 different antibiotics and was given IV fluids. I wrote this review and went in for a cleaning and they told me I needed a root canal. The doctor that did the exam after the cleaning said he would do the root canal. They usually call you to set up the appointment after they get approval from your insurance. I got a notice from my insurance saying they were approved to do the root canal and crown but they never called me. So I reached out to them and this is when they brought up the review. I did what I had to do to get the care I needed. They ended up referring me out because they couldn't handle the root canal, it was too complex for their dentists and they don't have a root canal specialist (endodontist). I do need to say that my hygienist there was great. She was always on time and very friendly. She was gentle with her tools too. Now that I have established care somewhere else I am retelling my story so it doesn't happen to you or heaven forbid your child or elderly loved one. ❤️

Experiencia fantástica: I had a cleaning done. Staff are friendly and my hygienist is thorough. My Doctor is upfront what I need to be done in the future treatment, explained me well, and very professional.

Experiencia fantástica: Always happy .They did a good job doing cleaning dental cleaning. Very professional and friendly. No issues. Ty.

Experiencia fantástica: The best dental office . The staff is incredibly friendly and welcoming . The doctors are very proffesional , thorough and they take the time to explain the procedures and treatments . I highly recommend New England Dental Group .

Experiencia positiva: Sonita is a great dentist . Got a filling and didn’t feel a thing . But I came for filling , got 16 x rays and the filling I came for wasn’t filled . She found another 1 from X-rays . I have to go back again.

Experiencia fantástica: Absolutely pleasant, and efficient experience. It was a last minute appointment for a possible dental emergency. Called a day prior (~ 1 hr before closing) as a new PT, and was seen the next day (~ 9am; 01/07/25). Had dental rads performed, confirmed my concerns - and was offered surgical referral - all in under an hour from presenting. Both Dr. K and their assistant, A - were amazing; and so were the receptionist staff.

Experiencia fantástica: I want to Thank the front staff as well as the support dental group for a wonderful experience.I particularly like the woman who does the cleaning for her wonderful personality

Experiencia fantástica: Friendly people that help you with your smile!! Clean and professional. Special Thanks to Jennifer for the best cleaning ever.

Experiencia fantástica: My 2 grandsons had bad experience with previous dentist, had to change, called mass health and I picked your organization. Glad we did,boys. Very happy with how treated.

Experiencia fantástica: I have never had a dental hygienist be so thorough and educational. I'm 34, and my entire life, they usually clean my teeth and when I ask for recommendations I get a shrug and some half hearted answer. Not here. She went so far as to have me hold up a mirror and dye my teeth so I could see how she was flossing and water piking. She then explained how to brush properly (apparently I've been doing it wrong my whole life, she said not to rinse after brushing as it rinses out the fluoride). She even took the time to give me product recommendations and why she recommends them. This is what I've been wanting and needing out of a dental visit my whole life. I am HIGHLY impressed and very happy. 10/10 definitely recommend.

Experiencia fantástica: Best dentist office I have ever been too. Can’t say enough about them and Namoil is top tier.

Experiencia negativa: My 94 yrs old mom in a wheelchair was kept waiting 1 hour for her appointment with the dentist. I ended leaving the office. Pretty rude!

Experiencia fantástica: I got my first treatment of Invisalign with Taylor and Dr Rahman. I already knew that I wanted to get them in the first place, but they made the process relatively easy, they laid out all the options, precautions and cost for getting Invisalign. It took about 4 to 6 weeks after my consultation to get my first set of trays and each appointment was thorough and concise to get what I needed to start my journey to get a better smile.

Experiencia fantástica: Dr.Sunita and her team were very helpful and addressed our queries very patiently. They accommodated our appointments inspite of short notice. They diagnosed some issues that we were not identified by previous dentist and explained all our queries

Experiencia negativa: My dental work doesn’t come out good and I always feel rushed. This place seems to be making up rules as they go/feel, they tell you if you don’t respond to a reminder, they will cancel your appointment which I never heard of. All was told to me was they will charge you a fee if you don’t make it to your appointment.

Experiencia fantástica: The best dental clinic . I appreciated the gentle approach during my cleaning . I left feeling refreshed and informed about my dental health .

Experiencia negativa: Run away from New england dental group. They charge you for a service and then split that service between u and other patients and charge everyone full price. I sat in my chair loner then i needed to because they allowed the dentist to work on several clients at the same time.. Seems like they are scamming us and the insurance. They are never on time, maybe due to poor scheduling or not allowing bufferes between appointments. Look for a local dental company.

Experiencia fantástica: Every time I come to this place is the best experience ever. I have been coming to New England Dental Group for years and I have felt super comfortable every time. The staff is extremely professional, kind and patient. The place is super clean. They are very knowledgeable and helpful.

Experiencia fantástica: Dr Rahman was fantastic and had my teeth looking perfect for my wedding! Taylor was always so friendly and accommodating to my busy work schedule! 10/10 would recommend working with them! Couldn't be happier with how my smile turned out!

Experiencia fantástica: If you’re looking for amazing results , I highly recommend coming here. I am so happy with my treatment I had with Dr. Rahman and I love coming in to see Taylor for my adjustments. This place is so professional, organized and overall the best!

Experiencia negativa: IF I COULD GIVE 0 STARS I WOULD. PLEASE RUN AWAY AS FAST AS YOU CAN. don't waist your money and time here. Worst experience everrrr. Don't fall for their " Recommendations" . During my treatment with DR.RAHMAN ULLAH was so bad, and also his team specially Taylor was so MEAN, they are unprofessional and rude. NOW thinking back I am so much regret that I came here. Also my result is so terrible . PLEASE don't make a same mistake I made . You need a dentist to get you the happy and healthy smile not to regret it every time you looking at it.

Experiencia negativa: After a heated battle with my insurance, I was partially approved for two white glass crowns. On July 9th, when the NEDG Worcester office reached out to confirm my appointment they said I was only approved for one crown. My daughter made sure that the office reviewed the insurance approval again. They confirmed it was for two crowns and noted this on record so the doctor on the day of his appointment kmew to do two crowns. He came in today, 7/19, to the Park Ave office in Worcester and Dr. Ummesalma Dhariwala only completed one crown. She and the office staff proceeded to argue with daughter regarding the matter, at which time my daughter pulled out the text communication I had on 7/9. In the meantime, the office staff also located the approval indicating the two crowns. It was during this time that Dr. Ummesalma Dhariwala figured she made a mistake but rather than apologizing and helping this elderly disabled man by making time to do the other crown or scheduling a new appointment she chose to say "I don't have time." This is not how you treat a new patient that's senior and disabled, who recently moved from Florida to Massachusetts and went to length with his insurance to get the approval for the crowns in the first place. This type of service is a disgrace to the seniors in our community and your staff and doctors especially Dr. Ummesalma Dhariwala, who have senior parents of her own, should be ashamed of yourselves.

Experiencia fantástica: The best dental practice ever. I have been going there for so many years and they never disappoint me . Just the best .

Experiencia fantástica: My cleaning lady Jen was a complete snot the second lady I had for the settings of my partials was a dream very sweet very respectful I liked her very much overall good day

Experiencia fantástica: Wonderful staff!! They’ve eased all anxiety associated with going to the dentist, make you feel comfortable and at ease. Have only had great experiences, especially with hygienist Namoil and Dr.Ummesalma. I would highly recommend NewEngland Dental to all! :)

Experiencia fantástica: Nice clean offices. Friendly staff and great experience with completing dental work. Good communication, nice facilities, ample free parking. Recommend Dr Rajeev P. Overall, great experience.

Experiencia negativa: This office tried to force me into Invisalign and when I said no they kept telling my child it’s their decision. They submitted to insurance but I don’t think they didn’t try to advocate for my child they wanted to force an out of pocket expense. And they called every single week to follow up until I blocked them. They are unprofessional and disregarding parent/patient best interests they care about their bottom line

Experiencia fantástica: The people at New England dental are always very professional and courteous. I’ve been coming here for years and find the staff knowledgeable and informative.

Experiencia negativa: I booked an appointment 2 months in advance. They waited until the day before my appointment to let me know they don’t accept my insurance but told me I can stay pay out of pocket lol. Very unprofessional and disappointing.

Experiencia fantástica: Such an awesome staff and experience. My hygienist was wonderful in explaining everything along with options to better my oral care. I look forward to my next follow up.

Experiencia negativa: Unprepared and unacceptable experience. Waist of an appt. Appt was made well over a month ago to have all upper teeth removed and immediate upper denture inserted. The denture wasn’t sent to the lab for final fabrication. The entire impression process started in February. No one had recognized the teeth were not ready until patient was in the chair. Unnecessary anxiety and aggravation.

Experiencia negativa: The main purpose of my visit was just to get my cleaning done and thats it. Unfortunately I couldn't get my cleaning done instead I was directed to schedule a deep cleaning after review and this was something that I was asked to pay out of pocket. At least they could have done what my main reason for visiting was which was the cleaning and later on schedule my deep cleaning appointments. I felt very disappointed and irrelevant.

Experiencia positiva: My experience was not comfortable because my first doctor is gone and I like to talk about what they are going to do and to be listened with emphaty and patience. Explain it why I need to do it.

Experiencia fantástica: My visit to New England Dental Group was painless and informative. The system they used to clean my teeth was perfect. I would definitely give them a wonderful review.

Experiencia fantástica: As a person who has put off dental work that was in dire need, due to great fear, I am so happy that through friends I learned about New England Dental. From the receptionists to all of the dental assistants and Dr. Umm (sp) the fear has left. This is the best place for people that suffer from fear and anxiety of dentistry. I'm almost done. My only regret is that I didn't know of them earlier. Thank you to all for your professional courtesy and patience. E. Highhouse

Experiencia negativa: Told the dentist first thing that my brother don’t speak nor understand English and she kept speaking to him still. I’m literally here to translate but was told to get up from my chair.