Aspen Dental - Chandler, AZ

Experiencia fantástica: Went in this morning on a walkin to have a crown re-bonded. What an amazing team from reception, to the consult, and making the repair. My experience for my first time was perfect from start to finish. Way to go Apen Team and thank you for treating me so kindly.

Experiencia fantástica: Nicole is an amazing dental hygienist!

Experiencia negativa: I have no concerns with the services that Aspen provides. They are knowledgeable, patient, and caring in their care. However, my appointment was canceled because I "did not talk to a real person to confirm." I confirmed my appointment beforehand by text, automated call, and email. None of those methods matter because my appointment was still canceled.

Experiencia fantástica: Great experience from start to finish! The front desk was friendly, the assistants were attentive, and the dentist was gentle and thorough. The whole team was professional and made me feel comfortable. Highly recommend!

Experiencia negativa: I was quoted for $5,000 worth of dental work and was struggling to obtain answers as to why I needed the work I needed and why it costs so much (I have pretty decent insurance) I went to a trusted family dentistry, shared the same problems I was having, and they quoted me for $200 of work. I would understand maybe 2x-3x the cost at aspen, but TWENTY FIVE times more expensive is outrageous. Don’t fall for the trap of corporatized conglomerate dentistry. Go to a private practice.

Experiencia fantástica: This was my first time at this location. Ana my hygienist was very friendly and understanding. Dr. Patel was also very kind and helpful. I will keep continuing to come to this office. ☺️

Experiencia fantástica: Micheal has been great every step of the way. The partial looks and fits great. Thank You!

Experiencia fantástica: Nicole does an excellent job. She was very thorough in my cleaning and was very helpful. Also Michael was very kind and helped me tremendously through out my visit today. Would recommend this place to anyone 10/10

Experiencia fantástica: Michael was great. The whole team is super nice. Nicole was very nice too.

Experiencia negativa: I began my dental treatment about 3–3.5 years ago with Aspen Dental in Casa Grande, and later continued the work at their Chandler location. In total I spent roughly $15,000 on major dental procedures. At the beginning, I was not clearly informed that receiving a dental bridge would involve permanently grinding down two healthy teeth. I only fully understood this after the procedure was already completed, which was very upsetting because those teeth were otherwise fine. During the early stages in Casa Grande, I also experienced inconsistent assistance. At one visit, a temporary crown had fallen off and a staff member who appeared very inexperienced attempted to reattach it, which took a long time and added to my frustration. I am not blaming the individual dentist there — he seemed competent — but the overall communication and support experience was not reassuring. I eventually chose to finalize treatment at the Chandler location. However, only three years later, the bridge has already fallen off and a crown has also fallen off. When I returned for evaluation, I was told my teeth had shifted and that none of the previous work could be reused. The proposed solution was a new estimate of nearly $20,000 to redo essentially the same work I had already paid for. There was no meaningful discussion of warranty or accountability for the prior work despite the high cost and short lifespan. Spending $15,000 and being told a few years later that everything must be replaced for another $20,000 is extremely disappointing. This is simply my personal experience, but I would strongly encourage anyone considering expensive dental work to ask detailed questions, fully understand procedures like bridges, and clarify long-term durability and warranty expectations before committing.

Experiencia fantástica: Friendly staff and providers. Michael and Dr Patel were my proceduralists. Explained everything and made me feel comfortable. Checked in regarding pain or suction frequently. Efficient use of time.

Experiencia fantástica: I have had some major work done and Michael and CiCi have been the best with all of my adjustments. They listen to me and that is important

Experiencia fantástica: Michael did an amazing job. Couldn't be any friendly. Thank you!

Experiencia fantástica: Nicole was very helpful in getting my teeth back on track after 3 years! She gave me good suggestions for whitening my teeth as well.

Experiencia fantástica: Michael was great.. very professional, patient and friendly..

Experiencia fantástica: Michael, had a great Job. Lower dentures were so close to a perfect fit, they literally only needed a few tweaks! Michael, has shown wonderful customer service, he's very pleasant and easy to talk with. Overall great experience.

Experiencia positiva: Great staff. Good availability. Couple insurance hiccups so double check there before starting Motto clear aligners

Experiencia fantástica: Had a bit of an emergency where my new crown fell out and after calling around chandler location was able to clean it up and cement that sucker right back in place. I was honestly very shaken up over it but they were able to make it a very worry free process.

Experiencia negativa: It's too expensive they want 13 thousand dollers for a root fix and a crown to be placed. They didn't care to tell me how much it would be and charged me 32 dollars for running pictures of my teeth. To expensive for these people

Experiencia positiva: Overall good experience but felt pressured into paying alot of money when my insurance is supposed to cover more than they told me it covered. They offered finance options but in the end I decided to get a second opinion.

Experiencia fantástica: No pain. Worked with my ins and financial needs. Great communication with billing, X-rays and doctors and their assistants

Experiencia fantástica: I had a tooth break up into my gum line, like completely broken OUT crown gone, gaping hole. The tooth broke when I had surgery done with another dentist years ago, and between fear and embarrassment I never had it tended to.. Dr Patel and her team were absolutely outstanding. The entire experience from the waiting room to wrapping up with paperwork was very pleasant. Staff in front office took over an hour to help me resolve insurance issues and troubleshoot ( keep in mind this was the day before Thanksgiving I KNOW everyone would have rather been home ! But you would have never known - she was so friendly and kind - Jillian) The young man that was working beneath Dr Patel was proficient, explained the process, and was very compassionate and understanding of my fear. Dr Patel herself was friendly , quick (I had estimated this to take 45min-1hr she was done in 20 mins!) Mouth is sore, but they're victory pains. Lengthy comment was worth writing, they kick ass , if you're scared please choose Dr Patel

Experiencia fantástica: Staff was very friendly & thorough. We were able to get an appointment the Sams day we applied.

Experiencia fantástica: The staff here are phenomenal, patient, kind, and caring. Absolutely blown away by the team here!

Experiencia fantástica: I had my first visit at this location this morning. CC did my xrays and intake and I appreciated her continual updates during the process. Nicole came in to do gum measurements and recommendations for my deep cleaning and Dr. Patel came in for my consultation and treatment plan. Everyone was friendly and professional and Jillian did a great job finishing off w my treatment plan, financing and scheduling my procedures. I go back Friday for my first procedures. I give them a 5 for overall great experience. I have been to alot of dentists over the years and I'm very satisfied with this office. I had my procedures on Friday, Nov 7th. Everything went great. Dr. Patel did a great job with a rough extraction and Nicole did my deep cleaning. I had minor swelling and some pain for about 48 hours. Lost my sutures about 72 hours out and today my face is no longer swollen and pain is gone. I will be going back for any future work. The only downside is no nitrous during procedures. I prefer to float when having work done, but I will get over that.

Experiencia fantástica: I really liked this place. I always disliked going to the dentist because I felt judged and the prices were always crazy. Everyone here was very kind, understanding, and nonjudgmental. My xrays were taken by a young man with glasses (didint get his name) and he was very kind! The hygienist and dentist themselves were also amazing and happy to explain everything. The office manager (I think that’s who they said it was) that dealt with the financials at the end was very kind, patient, and understanding as well and took her time to explain everything and answered all my questions. The treatment plan they offered me was mostly covered by my insurance and they offer financing at affordable rates for what’s left. I was seen about 15-20 min after my appointment time but it was not a big deal at all, the appointment itself was quick and informative. My first appointment was completely free and it included X-rays. The financial part was informative and I didn’t feel pressured or rushed to go forward with what they recommended, as I had felt like this previously at different dentists offices. I’m glad I decided to go here and I will be returning in a few weeks to get started on the prescribed treatment plan!

Experiencia fantástica: Hygienist, Nicole and Dr. Patel both made my wife feel very much at ease. All questions and potential procedures were fully answered and explained. Staff were all friendly and very personable.

Experiencia fantástica: Very clean, professional dental office. Super convenient location and all of the staff were very kind, informative and helpful.

Experiencia fantástica: Great service kind and helpful to understand!!! Love the opportunity to pay in payment

Experiencia negativa: I asked if she took my insurance. She said o don't know let me look. Pause pause. While I'm checking on that lets get you an appointment for consultation. I said well I need to know if you take my insurance. She laughed into the phone ( like chuckled) she said I said I'm looking for that info but while you're were waiting let's make you an appointment. I said why would I make an appointment with a dentist that didn't take my insurance. She said fine and hung up. Just WOW. I dodged a bullet!!!

Experiencia negativa: They lack integrity. I was there around 4 months ago, discussed billing and insurance at the front desk. The woman to my face said they won’t bill me anything. Now this week I’m getting past due notices. Straight up liars.

Experiencia negativa: I’ve been a patient with Aspen Dental for several years, starting at a Michigan location and then transferring to this Chandler office after relocating. Unfortunately, my experience here has not been the same. At one appointment, Aspen Dental performed dental work without telling me that my insurance benefits had already been terminated by my former employer. I had no knowledge of the termination until after the work was done, and the office never informed me beforehand. This left me responsible for unexpected costs that could have been avoided if they had simply disclosed the insurance issue before proceeding. I never experienced this kind of problem at the Michigan location, where communication was transparent and upfront. I value honesty from my healthcare providers, and I don’t feel that was upheld here. Update: I still haven’t heard back after the commenter and told me to reach out.

Experiencia fantástica: When I walked in the door, I was greeted with a smile, joy and a lot of help because I am very scary of Dentist but they made me feel so comfortable and relaxed. Even the finance manager. She was very sweet and understanding. The x-ray lady was very slow was making sure that I was OK And I don’t know the other lady that I first met when I walked in the door. She was very nice. I loved her energy and I love the lady that came in there and explain to me about my teeth. It was the doctor and it was another lady. I loved it and I will tell everyone that is the best Dentist to go to I give them five stars but if I can give more stars, I would give them 100 stars Thank you guys for my visit and making me feel comfortable.

Experiencia positiva: I would have rated this place zero stars but the staff and doctor were likable and seemed competent. My issue is with their corporate pricing and financing. Heavily overpriced compared to other local practices and the financing that I was offered was a 25% interest credit card.

Experiencia fantástica: Visited last week and had the best experience! Staff were friendly and quick to provide services. They explained every process clearly and made my husband and I feel comfortable. Would definitely recommend. Thank you Rosani & Team! :)

Experiencia fantástica: For the best dental hygienist, ask for Nicole! She’s super nice and very gentle.

Experiencia fantástica: Dr. Jefferey Schmelter was amazing! I normally have really bad anxiety but he made me feel so comfortable and was very gentle with me. He made getting my tooth pulled a 5 star experience quick and painless. I highly recommend this practice!!!!! Mahalo for the aloha you all shared with me!

Experiencia fantástica: I had an appointment for a cleaning today and just wanted to give kudos to the technician and also to the lovely ladies who work at the front desk. They were all very patient with me and helpful. It was a very pleasant, and professional experience!

Experiencia fantástica: Dr.Barlow was excellent extracting the wisdom teeth ..I did not feel anything .

Experiencia fantástica: Rosalie and Dr Patel were very kind and considerate. They were very understanding and helpful in resolving my dental issue.

Experiencia fantástica: Very kind and friendly team. Willing to work with you on everything. Highly recommend!

Experiencia fantástica: Yes it was very pleasant visit the staff was very professional and had alot of Humor at the place of Business

Experiencia fantástica: I definitely had a phenomenal experience from to time the reception receives you....to the hygienist...to the introduction of your personal Dentist ...which Dr patel is so very patient..even if you're a big baby about going to the dentist... especially if you're over 50...to my financial person who I must say...she is amazing and made my financial experience simple Please give this a place to show you a phenomenal experience from beginning to infinity

Experiencia fantástica: My first visit and I absolutely enjoyed it and that's saying a lot for a dental visit I fell in love with Jordan my X-ray tech and Dr Patel was wonderful she made me feel totally at ease

Experiencia positiva: The receptionist in the from was not approachable when I came in, no Hello or even a smile. It was my first time I experienced something like this. However, the Doctor and the assistant were great. I love the assistant; she always give me good vibes and very nice lady.

Experiencia fantástica: The girls were so nice and so accommodating. They understood my problem and my schedule and they just worked around it. Dr Patel was wonderful she explained everything that she thought probably happened. I am switching to that office for my dental work.

Experiencia positiva: First time visit to establish becoming a patient. Xrays were expected, hygienist and Dr exams were also expected. All of those were a 5, however, the wait time to see each one was way too long in between. That's why the 4 instead of an overall 5 for the entire experience. I'm looking forward to the cleaning experience and hope that our working together will be a good experience. 2nd time for periodontal cleaning. Was a good experience. A 5.

Experiencia fantástica: From the moment I walked in, I was treated like family. I’ve been a few times due to needing new teeth and every time I walked in, I was greeted with a smile. After my first visit, every time I returned, I was give a big wave and they all knew my name. Michael was very thorough with explaining the processes and was very kind hearted making sure I was comfortable and well taken care of. Max in the lab was quick and efficient making sure I did not go too long without the necessity of teeth. They fit the first time and looked exactly how I wanted them too. Something I have never had happened before at other dental practices. The doctor, Dr Patel, listened and genuinely cared. I am very appreciative to everyone at Aspen Chandler. Micheal, Max, Jillian, and Dr Patel Thank you from the bottom of my heart for a wonderful experience! Will be back soon and make sure I tell everyone of your great work! Johnny Warren

Experiencia fantástica: Dr. Patel, Suzanne, and the entire office staff at the Chandler location were wonderful! They provided excellent customer service and we’re very accommodating with my schedule. I highly recommend aspen Dental! Thank you! Christopher Rausch.

Experiencia fantástica: This was my first visit and everyone was so kind and had smiles. Michael did an excellent job with my x-rays and making sure I was comfortable the entire time. He also made sure I understood what was going on. Sophie was super kind as well. Overall the staff were really kind. The office felt very clean and professional. Definitely a nice atmosphere.

Experiencia fantástica: Nichole and Michael are absolutely amazing. Out of all the dentist offices I have been to. Aspen Dental on Chandler Blvd is the best. Their service, attitude, and efficiency are all top of the line.

Experiencia fantástica: Went for a check up and cleaning. Got me in the same day. Hygienist Sophia was nice and did a good job.

Experiencia fantástica: The staff was friendly, professional, and top notch! I had previous encounters with 2 other locations. Neither were as good as this place. The technician was the best at his craft! The dentist was fantastic, with no transparency. And the office staff was on point!

Experiencia fantástica: This dentist office was amazing. Naomi, Nicole, Dr. Patel all were so welcoming and kind. I am going back in a few days for my cleaning and I actually am looking forward to it. Everyone here is very professional, the environment is clean and they give you very careful attention. The prices are pretty typical for the services I received but they worked with me a little bit since I don’t have insurance! Recommend!

Experiencia fantástica: Amazingly talented providers Now, my spouse has a beautiful smile. A (top notch ) provider at this location created and structured my spouse’s smile from only 3 of her teeth left. You are the best!! Thank you so much. Also, Dr. Smith is a caring, upfront and detailed provider. She’s awesome. If you want an incredible quality smile this is the location to go to with the best providers. Again, thank you all!!

Experiencia fantástica: Michael, Sophie, and Dr. Nidhi were amazing, helpful, and a pleasure to work with!! I would highly recommend this location. Very Neat and Clean atmosphere.

Experiencia negativa: They suck, they are all about money. While I was on the phone with my mothers 2ndary ins they packed her up and said have a nice day. They don't accept Medicare, and never gave her a chance to say she could pay for the work. Will never ho back.or recommend to anyone.

Experiencia fantástica: First time coming in to see a dentist in my entire life. Dr. Patel and her staff were amazing and super cordial. The experience was amazing

Experiencia fantástica: I’ve had nothing but good experiences with everyone there! They communicate very well and are very attentive. My appointments are quick and painless. Nothing but good things to say here!

Experiencia fantástica: Amazing staff. Always very satisfied with the quality of service and the quality of my dental work is excellent. Thanks Dr Patel

Experiencia negativa: The dental office on price and chandler Blvd. Is privately owned I was told and I wish I had never went there . I’m still trying to reclaim my money back from that office .

Experiencia fantástica: You know, I’ve never been a fan of going to the dentist. A bad experience when I was young left me anxious about dental visits for years. I avoided the dentist as much as possible-until I broke my front tooth and had no choice but to get it fixed. I’d seen Aspen Dental commercials before and finally decided to give them a call. To my surprise, I got an appointment the very next morning! From the moment I walked in, the staff made me feel comfortable and cared for. They listened to my concerns, explained my options, and created a plan to fix my tooth in time for an important event I have in June. I was relieved to see how efficient, professional, and genuinely kind everyone was. If you’re looking for a dental office that’s fast, friendly, and truly focused on your needs, I can’t recommend Aspen Dental enough. They exceeded my expectations in every way-and best of all, the entire experience was pain-free. Not once did I feel uncomfortable. Thank you so much, Aspen Dental, for restoring my smile and my confidence!

Experiencia fantástica: The staff were great. Saw me immediately for a dental emergency, broken tooth. Thoroughly explained every step of the upcoming process. I recommend them to anyone seeking any dental care. Frank.

Experiencia fantástica: They were friendly took me in right away Made sure I was seen and scheduled me in for the next visit did not have to wait for a week to have service done. Customer service was good. Have been a patient for several years would recommend them

Experiencia fantástica: I’m not a big fan of the dentist at all, but everyone was so kind to me and the dentist made me feel comfortable and made sure all my questions were answered also the Lady in the front who takes care of the payments explained everything very well and was very patient with me and my mom! Great place 5/5 stars.

Experiencia fantástica: You can tell they genuinely care about the patients and make an effort to create a comfortable, stress-free experience. It makes a big difference when someone is so professional, kind, and on top of everything. Highly recommend this office—and a big part of that is thanks to Rosani!

Experiencia fantástica: Ms Rosani the office manager was very helpful in answering all my questions about the procedure i was getting done. She made me feel better about getting it done.

Experiencia fantástica: The office manager Rosani is so sweet and answered all of my questions about the procedure and the billing. She was so kind and patient and really eased my mind about getting a root canal.

Experiencia fantástica: The office manger rosani was really helpful in scheduling my appointment for getting my teeth filed down and she was very respectful and very understanding about my situation thank you again rosani great customer service keep up the good work :)

Experiencia fantástica: Aspen Dental is a very personable and smart practice! We especially liked the information receptionist, Jillian, who was thorough, knowledgeable, and kind!

Experiencia fantástica: Excellent visit, appointment got moved to an earlier slot, sign in process was all electronic update and very smooth. Technician did a couple of x-rays of the area where my crown had fallen off and took some measurements while waiting for the dentist. Very efficient and pleasant. My dentist arrived with very little wait time, and explained the process of cleaning the crown and gave me a detailed evaluation of my current dental condition. She hasvbeen my dentist for the past 5 years and does an awesome job. Aspen Dental has worked hard to improve the overall dental experience for their patients these last couple of years and I appreciate it. Thank you!

Experiencia fantástica: Great first appointment. Actually it has been a positive experience from the first call to set up the appointment. Very friendly, kind, professional and caring staff. Everything was explained in detail. Felt very comfotable.

Experiencia fantástica: Sadly, I moved away from AZ recently and I was nervous about finding a new dentist because I’ve felt so safe and cared for by Nicole at Aspen Dental over the last few years! It just occurred to me that I should let the internet know that this office is a good one :) Especially if you’re in Nicole’s hands. I have periodontals disease and for those who also have it, you know how sensitive the mouth can be with this diagnosis. Even throughout the deepest, most “invasive/intensive” cleanings Nicole made sure I was calm and comfortable the whole way. We always shared smiles & laughs at appointments. Thanks for everything!!

Experiencia fantástica: I recently was fitted for a new upper and after, I got sick and missed a couple appointments. The staff was friendly and helpful throughout. Thank you again for all your help. Feeling confident to eat and smile is no small thing.

Experiencia positiva: Staff very accomodating and friendly. Equipmment and facility clean, well lit, decorated and pprifasdiinal looking. Wait time between staff and professiinald too long. 30 min of personal time during the 2hr45 min vusit. Accomplished what i sought and more.

Experiencia negativa: Absolutely horrendous experience! Let's start with positive- at least front desk and doctor for courteous. Rest was all bad- billing, technicians specially the one doing X-ray and their systems. Billing lady was rude, unprofessional and vindictive when I requested email once my insurance is verified. She was lazy and doesn't understand it's not customer job to followup but provider to ensure insurance is verified in their system. X-ray tech was rude and kept asking me to wiggle the mouth screen! How can you do that!? It's borderline dangerous and customer safety concern. I guess their Management has given directive to make money even at the expense of customer service. I guess that's the problem with these chain dental services. I'm taking my business somewhere else.

Experiencia fantástica: I was very nervous and it was obvious by my blood pressure but all the staff and everyone was so kind and loving to me made me feel comfortable. It means the world to me to have people that take you very serious and take the time to make sure that they go over everything and making sure that you understand everything that they stated. It's been a while since I've been able to have someone that I can trust 100%. I've had many places where they literally laughed at me made me feel like I was not even human. So when you have people like Aspen Dental treat you with so much respect as if you were there child or their family. It means so much to me. I highly recommend them. Everyone so loving and kind. Paris is amazing lady and Jillan as well. They made me calm down and feel better after all my anxiety. Again I just would like to think the entire staff that I came in contact with. I am happy to have found the best place that I've ever encountered. I honestly mean that from the bottom of my heart. ❤️

Experiencia negativa: I visited Aspen Dental today for an extraction due to tooth pain on both my lower left and upper right sides. Leaving so dissatisfied i’m writing this review immediately in my car lol. While the dentist (Patel) I spoke with was very nice and pleasant — in fact, she was one of the more thorough ones i’ve ever visited. Unfortunately this was the only good part about the experience. overall experience was frustrating and disappointing. Sucks that i won’t be seeing her again. I went in expecting to address my tooth pain, but instead, much of the visit was focused on an extensive treatment plan that included costly procedures, some of which weren’t my immediate concern. A dental hygienist was brought in unsolicited, poking around and worsening my pain — it was clear i needed a deep clean. This was something I felt was unnecessary and just added to the wait time and something they can bill for. After discussing with the dentist, we agreed to proceed with extractions later in the week and manage my pain with antibiotics and ibuprofen in the meantime because I had some speaking arrangements in the next few days. However, when it came time to schedule, I was told that I couldn’t move forward unless I paid a portion of the full treatment plan upfront—something that was never mentioned until after I had already spent 2.5 hours there. I wasn’t even upset at the cost, i could’ve taken care it it. It was the constant sales pitches while dismissing the reason I was there and the continued effort of trying to sell me on new things they could bill for. In the end, I left with more pain I came in with, no extractions scheduled, a hefty price tag for treatments beyond what I was seeking. While the dentist herself was kind, the overall experience felt more like they were trying to lock me in to a new car and not a patient-focused visit. I wouldn’t return and wouldn’t recommend it to others looking for immediate relief from dental pain. I left with no pain and no fixes, but i'm sure they'll bill my insurance for this and have no hiccups collecting the payment. In the end I got ****** and they got just another appointment they could bill for.

Experiencia fantástica: The doctor and her assistant Natalie that worked on my mouth or excellent, courteous professional the girl at the front desk was also very personable and knowledgeable. The girls in the back were also very awesome.

Experiencia fantástica: Walked in with dad in severe pain and EVERYONE at this practice - (including Susan) is fantastic! I appreciate people making my dad their priority during a busy day! 100% recommend

Experiencia fantástica: The entire staff in this location are amazing. Everyone we came in contact with were warm, friendly and smiling. I’ve been to a few diff dentists but this one by far was the most welcoming. Helped me out with a tooth that needed to be out. Will be using them in the future for sure.

Experiencia fantástica: I used to dread dental appointments, but ever since going to aspen Dental in Chandler that’s no longer the case. Dr Patel and her hygienist Nicole are the best. So is the staff. All friendly, pleasant and professional. No waiting. I have had excellent experiences each time. Highly recommend them.

Experiencia fantástica: Please take time to read this .. I have been going to Aspen Dental for five years. In 2023 it was time to get a complete upper suction denture.. to prepare for the placement of this device. Dr patel did all the preliminary fitting. Dr. Barlow was the surgeon who extracted all of my teeth I was driven home the same day with a temporary denture that fit perfectly.. 4 months from that day, they did post procedure observation. in the fourth month, they had the permanent partial fitted for me that was a perfect fit and I’ve been wearing it ever since.. just yesterday, I had a complete lower arch with implant procedure. same as above Dr patel did all the fitting Dr. Barlow was the surgeon. The workmanship of both experiences is on the upmost profession better than any I’ve ever experienced in my earlier years of dental work. In fact, that’s why I chose to do dentures there’s many reasons for the benefits of them. The staff has been there for years Rosani Ava Jillian the dental technicians are very, very helpful kind and considerate the equipment is modern State in the Art. I have sent friends and family for dental work and for deep cleaning. I can only tell you my experience has been exceptional. I hope you give them a try and you have the same outcome. JB

Experiencia fantástica: I called the number at 8 pm on a Thursday night as my regular clinic was closed until Monday and I had a crown that had chipped unexpectedly. My call was answered at 8 pm and appt set up for 9 am next day! Staff was friendly and helpful with my questions and insurance options and getting me taken care of fairly quickly. The dentist and techs were friendly and knowledgeable.

Experiencia fantástica: Aspen Dental, so far, is wonderful. The staff, dentist, and administration (who deals with the financials) go above and beyond to help you. They work with your needs, requests, schedules and more. I definitely recommend Aspen Dental to all.

Experiencia negativa: The dental staff is very kind. However, they are not as upfront about their pricing as they claim to be. They force you to receive unneeded treatments that are not covered by insurance and send you home with $38 toothpaste and $38 mouthwash without informing you of their cost. It is dishonest and very harmful to families and individuals who can't afford to pay for unnecessary treatment. We will not be returning.

Experiencia negativa: I've tried multiple times to speak to someone about my account balance. My insurance is not paying for a bone graft that I was not informed wasn't covered per my plan. Office informed me they offered financing but American First Finance closed my account, telling me to contact Aspen Dental. They have now sent my account to Collections with no notice as to them doing this. Could someone contact me? This is really frustrating when I was told I'd have assistance with payments and I do need ongoing dental care. Thank you.

Experiencia fantástica: From the friendly receptionists to the back, a wonderful experience with excellent customer service. Payton was our dental assistant; she was very sweet and kind, with an excellent attitude, excellent customer service, and a very good bedside manner—a beautiful smile, too. Ty

Experiencia fantástica: This place put me at ease..The office Manager Rosetta was amazing and very detailed oriented. Dr. Patel was very patient with my questions and recommended treatments that was needed while considering the financial impact.. The staff here rocks..

Experiencia fantástica: Everyone in the office was so helpful very courteous and knowledgeable. I could ask for a better experience. Everybody made me feel at ease and took care of all my needs. Thank you everybody there.

Experiencia fantástica: Dr. Patel and her staff are AWESOME!!! I have spent years in a dental chair for various reasons! I finally had to resort to removing all of my teeth and go with dentures! I could not afford implants so Dr Patel suggested feature uppers and snap in dentures on bottom! Only two implants! OMG! Minimal pain! No down time and temps for a couple weeks!! Once all was done I have enjoyed getting back to some normalcy! And she gives a seven year warranty!! I REALLY REALLY REALLY RECOMMEND DR PATEL!!! YOU WILL TOO!! THANKS AGAIN DOC!!!

Experiencia fantástica: I want to say thank you to the whole staff for being very professional. I was nervous going in but I'm extremely happy that I chose Aspen Dental. Thanks again.

Experiencia fantástica: I came here after seeing another dentist and I won’t be going back to them. Aspen Dental was far friendlier and gave more sound advice for my care plan. Also the hygienist was very supportive and encouraging without being judgemental. I’m switching over to Aspen Dental from now on.

Experiencia fantástica: Absolutely amazing service, if you want the best possible care in the area I’d recommend trying Aspen in Chandler. They worked with me rather than against me which was a delightful change from what I was used to. Never felt so comfortable around a dentist, and have no problem returning after almost twenty years of avoiding dentists at all costs!

Experiencia fantástica: I have had a great experience with everyone at Aspen. Dr. Patel is wonderful! And Chloe is my favorite person in the office. She is amazing and I look forward to seeing her every visit!

Experiencia negativa: During my appointment today, I encountered discriminatory treatment directed at me as a Black woman. Despite understanding my dental needs and wanting to address them in a way that felt appropriate, I was denied the option to make decisions about my own treatment. I specifically came in for a cavity filling, yet the least qualified person in the office informed me that the dentist would only perform an extraction on a separate issue. They claimed that focusing on the extraction was somehow more urgent, saying that not prioritizing it could risk their license. This felt dismissive, ignoring my preferences and undermining my ability to choose my own care path. Additionally, they attempted to make me feel uncomfortable about the treatment cost, with an assumption that I might have difficulty affording it. What they failed to recognize was that I am fully prepared to cover the expense. It became clear that their focus was not on my well-being but rather reflected an underlying bias and lack of genuine care. This experience exposed the unprofessional and discriminatory nature of the office, where patients like me face unequal treatment and lack respect.

Experiencia fantástica: From booking the appointment online, to receiving a phone call the day of my appointment and finally having my dental consultation, Aspen Dental created an unforgettable experience for me! I’ve ALWAYS been afraid of dentists because my first childhood experience was so traumatic so I am usually overly anxious whenever I needed to visit the dentist. Aspen Dental eased all my anxiety every step of the way. Each employee was caring and kind and very professional. Thank you all so much for taking great care of me, now I know you’ll take great care of all my dental needs! You are officially my new dental providers!

Experiencia fantástica: I haven't been to the dentist in about 4 years so when I finally decided, I picked Aspen Dental. I came in for my first check-up, the office was nice and clean, and so were he employees that helped me. I came for a checkup, again for a cleaning, and again for wisdom teeth removal and each individual person did amazing work and helped me greatly getting my dental hygiene up to par. Even the hostess ladies at the desk were especially nice and every person that I met on their staff team were nice and know how to keep a conversation.

Experiencia fantástica: The doctor and the dental hygenist did an amazing job on my fillings and cleaning. The manager was exeptional on explaining all the things that I needed done and processes. This location is the best in the phoenix area, I would rate 10 stars if possible.

Experiencia fantástica: First time at Aspen Dental. I had an emergency with a crown falling off. They got me in right away. Very professional, friendly and informative. Answered all my questions. I will definitely be going back.