Pediatric Dental Center
Le damos la bienvenida al Centro Dental Pediátrico (Pediatric Dental Center), donde la odontología pediátrica especializada y certificada se une a un ambiente cálido y acogedor en Burlington y Cold Spring, Kentucky. Creemos que la atención dental debe ser una experiencia positiva, diseñada para ayudar a los niños a construir una base para la salud oral de por vida, manteniendo a los padres completamente informados e involucrados.
Nuestra práctica se dedica a proporcionar una atención suave y completa adaptada a las necesidades únicas de cada niño, desde la erupción de su primer diente hasta la adolescencia. Utilizamos la última tecnología en odontología pediátrica, incluidas obtenciones blancas libres de mercurio, sellantes dentales y opciones restauradoras especializadas como coronas de acero inoxidable. Para los pacientes que pueden experimentar ansiedad dental, ofrecemos sedación dental segura y efectiva, como el óxido nitroso, asegurando que cada visita sea cómoda y libre de estrés.
Más allá de los tratamientos clínicos, priorizamos la educación y la prevención. Nuestro equipo trabaja estrechamente con las familias para establecer rutinas efectivas de higiene en el hogar, discutir la nutrición y detectar problemas a tiempo. Ya sea que su hijo necesite limpiezas rutinarias, exámenes dentales tempranos o trabajo restaurador complejo, nuestro amable personal crea un ambiente divertido y apto para niños que hace que esperen con ilusión su próxima visita.
Horario de apertura
- Domingo: (closed)
- Lunes: 8h-16:30
- Martes: 8h-16:30
- Miércoles: 8h-16:30
- Jueves: 8h-14h
- Viernes: (closed)
- Sábado: (closed)
Fotos de Pediatric Dental Center
Nuestro comentario desde Best Dentists Club sobre Pediatric Dental Center:
Un entorno acogedor para sonrisas infantiles
Pediatric Dental Center, con ubicaciones en Burlington y Cold Spring, Kentucky, ofrece una práctica odontológica pediátrica especializada y certificada diseñada para transformar las visitas al dentista en experiencias positivas. La clínica se centra en construir una base para la salud bucodental de por vida, brindando una atención cálida y adecuada a la edad desde la erupción del primer diente hasta la adolescencia. La oficina es luminosa, colorida y muy limpia, equipada con comodidades modernas como televisores en la sala de espera y asientos a medida para niños, asegurando que el ambiente se sienta más como un destino divertido que como un entorno clínico. Los pacientes destacan frecuentemente la calma y el ambiente festivo, lo que ayuda significativamente a reducir la ansiedad tanto en los niños como en los padres.
Excelencia en atención pediátrica y necesidades especiales
La práctica está dirigida por el Dr. Eric Soper y su equipo, ampliamente elogiados por su excelente trato al paciente y paciencia. Son expertos en tratar a niños de todas las edades, incluyendo aquellos con necesidades especiales, como autismo y trastornos del procesamiento sensorial. Al personal se le reconoce por su capacidad para adaptar la comunicación y las técnicas de manejo a los requisitos específicos de cada niño, a menudo yendo más allá para garantizar su comodidad. Este enfoque personalizado permite que incluso los niños más nerviosos se sientan seguros y comprendidos, convirtiendo visitas potencialmente estresantes en experiencias manejables e incluso gratificantes.
Tratamientos preventivos y restauradores integrales
Además de las limpiezas y exámenes rutinarios, el centro ofrece una gama completa de servicios odontológicos pediátricos. Estos incluyen el uso de obtenciones blancas libres de mercurio, sellantes dentales y opciones restauradoras especializadas como coronas de acero inoxidable. El equipo pone un fuerte énfasis en la prevención y la educación, trabajando estrechamente con los padres para establecer rutinas efectivas de higiene en el hogar y discutir la nutrición para detectar problemas a tiempo. Ya sea que se realicen exámenes simples o trabajos restauradores más complejos, los dentistas son detallados al explicar los procedimientos y asegurar que los padres estén completamente informados sobre el estado de salud bucodental de sus hijos.
Una experiencia de confianza para las familias
Muchas familias llevan más de una década con la práctica, citando altos niveles de satisfacción con la calidad constante de la atención. Los pacientes aprecian la puntualidad de las citas, la eficiencia del personal y la comunicación transparente sobre los planes de tratamiento. El sistema de recompensas amigable, donde los niños reciben globos, adhesivos y juguetes después de sus visitas, añade un toque de alegría del que muchos niños esperan con ilusión. En general, la clínica es considerada una opción destacada para las familias que buscan una experiencia odontológica que sea profesional, compasiva y adaptada a las necesidades únicas de los niños en crecimiento.
Servicios y Tratamientos
Pediatric Dental Center: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Opiniones en Google
4,7 de 5 sobre 289 opiniones
Experiencia fantástica: Dr. Eric Soper and his team Were absolutely a dream! The patience and kindness they showed my son was such a breath of fresh air they took the time to explain things to not only me, but my young son(6). They also scheduled us so quickly for a new patient and f/u appointment was also made w/in the week?! We will never go anywhere else! Thank you Pediatric dental center-Burlington ❤️
This is wonderful to hear, how kind of you! One of the most important parts of the dental visit for young kids is explaining what we are doing to ease any fears. We know how important it is for you as a parent to get things taken care of right away and find an appointment that works for your schedule. We can't wait to see you again!
Experiencia fantástica: Wonderful experience with this office. I plan to never switch offices for my children! All the people who work there are amazing and so sweet and so kind! They are also incredibly patient with the kiddos . I love the office and the whole team! 10/10
Thank you for your kind words! We hope your children continue to come to see us every six months, too! We look forward to seeing you again.
Experiencia fantástica: Dr Soper and team are always so supportive and kind with our daughter.
Thank you for trusting our team with your daughter!
Experiencia fantástica: Great chair side manners
Thank you for letting us know that you had a good experience with Dr. Soper and the team!
Experiencia fantástica: My daughters have been going here for several years and all the employees have been great . Always keeping them at ease and answering all our questions. Highly recommend
We are happy to hear that the Pediatric Dental Center team provided you and your daughters with a good dental experience. We are here to help in any way we can. Thank you!
Experiencia fantástica: Dr. Sport does great with David every time. He isn't the easiest patient and I appreciate his patience.
We are happy to know that our team was able to make David's appointment go smoothly, for you and him.
Experiencia fantástica: My girls have autism and struggle with new experiences. The staff at pediatric dental center were amazing with them. My girls were scared with it being their fist time but they made it a fun and enjoyable experience! Highly recommend!
Our team at Pediatric Dental Center will go the extra mile to make sure that visiting the dentist isn't something to dread. We are happy to know that we have succeeded in making their dental visits pleasant. Thank you!
Experiencia fantástica: we have been going here for about 3 years and have nothing but great things to say about this practice! our son loves coming to the dentist and our daughter looks forward to the treasure box at the end. as a parent it’s so important to feel like the dentist is an enjoyable experience for my kids and not a battle every time. highly recommend!!
Nothing makes us happier than knowing your kids look forward to visiting the dentist! Our team takes pride in making the dental visits a positive experience. Thank you for letting us know!
Experiencia fantástica: They always take great care of my teeth all the time. Also I’m always so relaxed and calm during the visit because they are so sweet to me and my sister.
We're happy to hear that your experience is a pleasant one when you come in to our office!
Experiencia fantástica: My daughter will be 14 this year and has been seeing Dr. Soper since she was 3, he does an amazing job and makes them feel comfortable. All my kids love him.
Experiencia fantástica: Always a seamless experience with a wonderful team of professionals who care for my children with kindness!
Thank you for the sharing your kind words!
Experiencia fantástica: Best dentist in town. Always greeted with a friendly smile, very clean, and they are great at staying on schedule helping to get us in and out.
Thank you for sharing your experience. We're are happy you are pleased!
Experiencia negativa: They cancelled and rescheduled my son's appt multiple times since the end of last year. Finally had another appt for next week and they just called and cancelled again saying he is graduated out of their system since last year. Why would you keep canceling and scheduling appts if he was graduated? I could have had over 6 months to find a dentist for him but now I have to start fresh and who knows when he will be seen. Very unprofessional.
Elizabeth, thanks for your feedback to help us improve our patient services. We are sorry you had a which frustrating experience scheduling your son. We spoke to both you and his Dad separately, may have created a less direct line of dialogue. Following that, we missed a scheduling error. We sincerely regret the miscommunication and inconvenience it caused you, as this is not typical for our office. Thank you for making us aware of this, we wish you all the best with your new dental provider.
Experiencia fantástica: Great places and amazing with the kids.
Experiencia fantástica: I have been bringing the boys since they were three now 15 and 16. Always a wonderful experience excellent quality dental care with amazing dentists and staff
We love to hear that your boys have enjoyed coming to Pediatric Dental Center for all of these years! It is amazing to hear this feedback. Thank you, Debbie!
Experiencia negativa: Spoke with receptionist over the phone to find out what their prices are to find a more affordable dentist than Union Pediatric. They said, they cannot tell any prices over the phone as I wanted to know what they charge. And she said it's based on insurance. So, what they charge is based on your insurance?? And! They will not tell you any of their prices unless you PAY them to tell you, which is you PAY for a "limited oral evaluation". And she goes, I don't know if you would have to pay anything (for the limited oral evaluation). Don't you love how your insurance paying isn't YOU paying, um, yes, it is because we all PAY for our insurance and how much it costs is based on how much dentists charge on average. Then, she just ends it with, we don't take MetLife.
Thank you for your feedback. We have checked our database and confirmed that you are not a patient of record at our office.
We understand your frustration regarding our policy on quoting fees over the phone and that you are unhappy with your previous office's fees. Our practice strives to provide accurate treatment planning with transparent pricing. Recommendations for dental treatment are determined by a patient's specific oral health needs. Without a proper clinical examination, providing a generic estimate can lead to misleading expectations or inaccurate financial planning for you.
We hope this helps you to understand our policy on this. We welcome the opportunity to meet with your child for an initial consultation, this allows for Dr. Soper provide an individualized treatment plan, with exact costs. Please let us know if we can help you with that in the future.
Experiencia fantástica: My sons have been coming here for many years and we love it! Would highly recommend!
Thank you for the feedback, Rebecca! We truly appreciate your support and we are happy to hear you are pleased with the services we have provided over the years. See you next time!
Experiencia fantástica: Wonderful experience, everyone is always so kind and Dr. R is such a blessing!! His dental care of our daughter is amazing!!
Thanks so much for the kind review, Paul! We love keeping your daughter's smiles bright and healthy.
Experiencia fantástica: My son had a procedure here and I can't recommend enough, prior to the surgery it felt like his teeth continued to get worse, even with flossing, brushing, and limiting sugar. It's hard to limit snacks at daycare. Walking in, they had a TV with Mickey on, the front desk staff were welcoming and very nice, you can tell they work with kids We were informed during the process that both the doctor and the anesthesiologist came in separately, which makes it easier to ask separate questions for each. During the procedure, we were asked to wait in the waiting room. The nurses made sure to update us throughout, which eased our nerves. After, Dr. Soper came and gave us a review of what happened and who to contact after hours with any questions or concerns. The post-op appointment was scheduled quickly, and everyone was so kind
Thank you for the 5-star review, Toni! These situations can be stressful as a parent. We truly appreciate the trust you put in us with your child and are glad we could provide you with excellent care. We love working with kids and we are glad to hear that it shows. See you next time!
Experiencia fantástica: Dr. Soper and his staff are absolutely amazing. They are all so kind and patient with the children. It is great to see them interact with the children, and also a relief to know my children are in such good hands!!
Thank you so much for the wonderful review, Ashley! We love hearing that you had a great experience with our team. Your kind words mean a lot to us, and we look forward to seeing you at your next visit!
Experiencia fantástica: Best dentists and staff around. My 18 year old has been going since a baby and now my 7 year old will finish out here.
Thank you so much for the review, Sarah! We love hearing that you have had great experiences over the years with our team. Your kind words mean the world to us, and we look forward to seeing you at your next visit!
Experiencia fantástica: The staff is amazing and Dr. Soper always does a great job. My kids love going to the dentist here!
Thank you so much for the wonderful review, Angela! We love hearing that your kids have a great experience with our team. Your kind words mean the world to us, and we look forward to seeing you at your next visit!
Experiencia fantástica: Cindy was wonderful with my granddaughter. She made her feel very comfortable and not afraid of the procedure. Would highly recommend Pediatric Dental Center❣️
We are happy to hear that she is not afraid! Thank you for sharing your experience with us.
Experiencia fantástica: My boys look forward to going to the dentist. They’re not scared; they walk back and have their teeth cleaned on their own. (They are 4 and 6). I trust Dr. Soper with my boys and appreciate the care he provides my boys.
We are happy to hear that the kids are comfortable here at Pediatric Dental Center! Thank you for sharing your experience with us.
Experiencia fantástica: We all love dr Soper! He is great with all the kids!
Experiencia fantástica: We had a great experience with Dr. Soper!
Experiencia fantástica: Love this practice! So friendly and great with my 4 yrs old. Warm and friendly environment, haven't met an unfriendly person yet.
Experiencia fantástica: I've been talking my 3 kiddos here for the past 14ish years and we love them. We have been to both locations over the years and the staff has always been pleasant, knowledgeable, and helpful. Everything from their very first visit to preventative care to fixing chipped teeth, every experience has been great!
Experiencia positiva: We have gone to Dr Soper since my children were 6m old. Both kids love the dentist and the staff has been great. Office is also very clean and calm.
Experiencia fantástica: Highly recommend Pediatric Dental Center. Dr. Soper is kind, patient, and willing to answer any questions I may have. Staff is welcoming as well. Each child gets a balloon after their visit which is so fun! Quality care.
Experiencia fantástica: Our first visit here was today. My 3 year old boy was entertained during the whole visit and did well in return. The dental hygienist was amazing! She spoke softly, was very kind and introduced everything to him, making him more comfortable. Will be staying with them.
Experiencia fantástica: Dr Soper and his team are out standing!! My kids love going to the dentist because of how awesome they are.
Experiencia fantástica: My daughter has been coming here since she was a toddler. We are always met with smiling friendly faces. Everyone is welcoming and communicative. My daughter has never feared the dentist because they make her experiences so comfortable.
Experiencia fantástica: Great service! Lots of fun activities for many to do like picking out toys at the end like getting a balloon to take home, getting to watch movies while teeth are being cleaned, and drawings for many fun prizes! Would definitely recommend!
Experiencia fantástica: My kids love coming to Pediatric Dental Center! Whether we see Dr. Soper or Dr. Kachurak, we’ve always had such a great experience!!
Experiencia fantástica: I love this location. Our three daughters range from a 4 years old up to 10 years old. Their level of treatment and care works perfectly with each child. My 4 year old said today after our visit, “I like going there because everyone is so nice to us.” Dr.Soper is always informative and very pleasant to talk to. We have been going here for 9 years and will not be going anywhere else, anytime soon.
Experiencia fantástica: Love this practice! I went to pediatric dental as a child myself under a different dentist. Our current dentist is always on time with scheduling, the office staff is friendly and accommodating in stressful situations. Communication is clear and there are great follow up reminders.
Experiencia fantástica: Love this office and team! They are the sweetest! Dr. Soper is awesome! My son enjoys coming here, they take good care of him!
Experiencia fantástica: They are very informative, and the staff is so kind and patient with every visit!
Experiencia fantástica: Dr Soper and his team are always helpful and efficient! They make going to the dentist a pleasant experience for my kids! The office staff are also pleasant and kind!
Thank you for the kind words, Elaine!
Experiencia fantástica: We love it here everyone is so Friendly and welcoming I have 3 children between the ages of 11-21 so we have been coming over a decade and everyone always leaves happy never scared or upset. We have always gotten great service. Highly recommend!!!
Experiencia positiva: My kids have been coming to Dr. Soper for over a decade. I love the quality of dental care they receive. The wait time isn’t long. The staff is friendly and Dr. Soper is great. His bedside manner is elite and he truly cares about the kids! The only reason I didn’t give a full 5 stars is due to scheduling. I’ll continue to bring my kids here for years to come. Thank you all for the quality care you provide my children with.
Thank you for sharing your experience! We would be happy to discuss your concerns with scheduling, if you'd like to call us.
Experiencia fantástica: We have been going to this dentist for many years, and my boys love it! Definitely recommend.
Thank your for sharing your experience!
Experiencia fantástica: As a kid I went to their location in Edgewood, now that I have kids they been coming to this dentist over 14 years now starting at age 1 it's sad that my twins can't come after they turn 15 but happy my girls can still be patients to this wonderful place!! Thank you to the dentist and staff for being wonderful and patient!! Keep being great!
Thank you for your kind words and trust in our practice!
Experiencia fantástica: My kids have been going here for years! We have always had a good experience!
Thank your for sharing and for being a part of the practice!
Experiencia fantástica: We’ve brought our kids here since they were little. They are now 15 and 12. The staff is very friendly and knowledgeable.
Thank you for sharing your experience with us!
Experiencia fantástica: Always a great experience! My children love visiting here and everyone is so kind and welcoming.
Thank you for sharing! We are happy to hear this.
Experiencia fantástica: Dr. Soper and his staff are exceptionally kind and attentive in the care they provide for our children. Their professionalism and compassion are truly appreciated.
Thank you for your kind words! We are happy to care for your family.
Experiencia fantástica: Great dentist very friendly glad to bring my kids here!
Experiencia fantástica: We love Pediatric Dental Center for our three kids! We’ve been going there for almost ten years since my oldest was 1 year old. They make visits fun for them and it was easy to transition from getting their teeth checked on my lap to them going in by themselves on the big chair.
This is wonderful! Thank you for sharing your feedback and being a part of the practice for all these years.
Experiencia fantástica: Dr Soper and his staff are always so friendly. We love Pediatric Dental Center!
We are so thankful for you! Thank you for sharing this.
Experiencia fantástica: They are so good with my little one always making sure he is safe and comfortable. He also feels like a big boy getting to go back by himself. I have never had an issue with them they are amazing!
Experiencia fantástica: Absolutely love this dental office! They have and are super kind and helpful. Also make my child feel comfortable and he has no problem going back with out me and the times I have went back with my child they are gentle and explain what everything is to my child so he’s not scared or nervous.
Experiencia fantástica: We have been going to this dental office for a few years now. The staff is friendly and prompt and the dentist is very thorough and makes sure you understand everything they are doing. This dentist also does not make you feel shameful when your child has cavities. Great experience so far and my kids love getting a balloon and little prize after each visit!
Experiencia fantástica: Took my 3 grandchildren today and they all loved it. They love coming to this dentist office.
Thank you for the kind review, Darlene!
Experiencia fantástica: We love Dr Soper. His team is polite and wonderful with our children.
Experiencia fantástica: My daughters actually like the dentist! They think the staff is "exceptionally great at being nice." I've always appreciated the thorough explanation of anything they need to do and their plan for my girls.
Experiencia fantástica: Great place for my kids. They don’t freak out when I tell them they are going to the dentist. They are Great with my kids!
Thank you for the review, Belinda! We love seeing your kiddos!
Experiencia fantástica: Pediatric Dental Center has been our family dentist for almost 14 years, I have always had great experiences with my 3 children and their dental needs! Highly recommend!
Experiencia fantástica: I always know that they get my child in and out fairly quickly. The staff is always very helpful and pleasant. Dr Soper is the best.
Experiencia fantástica: I could not have asked for a better experience! I was so nervous, but my nerves were quickly gone because of how friendly and caring the staff was. From the minute I walked to when I left, every person was smiling and being kind. My son did not cry and loved his experience as well which made me feel at ease since this was his first dentist visit. I will definitely recommend everyone I know with kids to bring them to the pediatric dental center.
Thank you for sharing your experience. We are happy to hear it was a good one for both you and your child.
Experiencia fantástica: This is a great and knowledgeable staff. They are always willing to help and are gentle with our 4 and 5 year Olds.
Thanks for sharing your feedback!
Experiencia fantástica: Have been taking my kids here for years. Dr. Soper is very nice and friendly and handled my autistic kids incredibly well.
We're happy to hear that your experience was a positive one! Thank you for sharing.
Experiencia fantástica: The staff at Pediatric Dental Care are wonderful. They are so patient and good with my kiddos every time. My children used to be afraid of the Dentist but have changed their tune since we started coming here. I would highly recommend this practice.
Experiencia fantástica: My kids go to Pediatric Dental Center at the Burlington location and I couldn’t be happier with them. I’ve never had a dental office that is better with kiddos and we have tried many in Northern Kentucky. The office is very CLEAN, comforting, and is bright and colorful for the kids. There is a tv in the waiting area and it plays a movie for the families if they do have a wait. The waiting area is large and has plenty of comfortable seating. I personally have not had to wait more than 10 minutes for my child to get called after their scheduled appointment time. The office staff is educated on services provided and estimated cost with or without insurance. They are always so friendly and welcoming. I ALWAYS forget to ask for school/work notes and they have it ready for me and ask each time if I need one. They also ask if you would like to make your appointment for the next needed visit and schedule in advance. Dr. Soper always throughly explains exactly what he did, the status of their dental health and what the next appointment is for (or if they just need another 6 month checkup). He also provides feedback and helpful tips to keep their teeth healthy. He also discusses age appropriate changes with children’s teeth and how to transition the kids to take care of their own dental hygiene as they get older. His assistants are so personable, gentle and kind with the kiddos and give them a balloon to take home each visit. My son has severe separation anxiety and they work with him to ensure he is comfortable and have the ability to provide dental services efficiently. When I became a foster mom, they were able to make her feel welcomed and added her so she could be seen as well. I’m so thankful my kids do not dread going to the dentist anymore. It really was such a struggle to get them to before we started going there.
Thank you for sharing this feedback. Our team strives for a great patient experience from start to finish. We're happy to hear it's been a positive one for your family.
Experiencia fantástica: I absolutely love this office. Dr Soper and the staff are excellent. The first time my daughter had to go back by herself she was very nervous but they calmed her. This time she was nervous but brave and did not cry. I believe it's because they are so great with her.
Thank you for trusting us to care for your daughter! It's a joy to see our patients overcome nervousness associated with dental visits.
Experiencia fantástica: My child is autistic and the dentist is never a good trip BUT this office does their best to make it a positive experience.
Thank you for your feedback. We understand that dental appointments can be stressful for parents, too. Thanks for allowing our team to care for your loved one.
Experiencia fantástica: We have always had a great experience here. From the front office staff to the hygienists to the doctors they all have been great! We have been coming here for 6 years and my girls refuse to go anywhere else. Keep up the great work!
This is great to hear! Thank you for your trust in our team.
Experiencia fantástica: Amazing care! I have three children with autism. Two are non verbal so they can be a little difficult and the care they show my boys is above and beyond!
Thank you for trusting us with your children. We're happy to hear that you have had a great experience.
Experiencia fantástica: My kids have always enjoy coming into the Burlington office! Staff is very friendly and helpful with any need.
Thank you for sharing your feedback and for being a part of the practice!
Experiencia fantástica: Love pediatric dental center for my boys. Reason why is the staff from front office clerks to the technicians are very pleasant. They all are very sweet, animated when speaking to the kids. All staff is very good with communication and even helping you if you happen to get lost on the way to the office. The staff get on the level of the kids and speak to them making their experience more at ease, fun, and comfortable. The office is tidy, smells clean and or pleasantly scented, and always festive. They always have on a current movie for the kids to watch. The dentist and staff are great when taking care of the kids. I always feel like I trust that my kids will be ok even if I don't go back with them initially. Thank you Pediatric Dental Center.
Thank you for your trust in our team!
Experiencia fantástica: Great experience. Everyone is friendly and quick & efficient to get things done especially with children under two!!
We know that dental appointments can be just as stressful for the parents are they are for children! We value your time are strive to stay on schedule. Thank you for your feedback!
Experiencia positiva: My kids have been seeing Dr. Soper for the last 8 years. The front staff are always welcoming, Have school notes prepared and are ready to schedule the next appointment. The staff are engaging with the kids and handle their anxiety, ADHD, and other special needs accordingly. The only downfall is sometimes I feel like they are back there a long time. They take the 2 back together but do one at a time which leaves onejust sitting, which with special needs can be difficult. They do always have a movie on which is occupying but to pull them out of school it’s almost 2 hours with travel time and the time spent in office.
Thank you for trusting us with your children. We're happy to hear that your experiences have been good. We have a team working with the patients through the different parts of their appointments. We're more than happy to discuss this with you. Thank you for the feedback.
Experiencia fantástica: Such a sweet and friendly staff. They were so great with my 2 year old! He enjoys going to the dentist!
It warms are hearts to hear this! Our team is thankful that you have chosen us to care for your little one.
Experiencia fantástica: A good experience every time we come back! My daughter is actually excited to go to the dentist!
We are so happy to hear this! Thank you for your feedback.
Experiencia fantástica: My children love going to this office. They are friendly and caring.
Nothing makes our team feel better than hearing that we have made your children comfortable with receiving dental care!
Experiencia fantástica: Always a great experience! They’ve always done a great job especially when my kids were little, putting them individually in a room with me and even allowing them to sit on my lap if needed. We’ve been patients for over 10 years!
Thank you for sharing your experience with us. It has been a pleasure to watch your children grow over the years!
Experiencia fantástica: Pediatric Dental Center with Dr. Soper in Burlington has always been fabulous. Their whole staff is very nice and always answer any questions or concerns I have. Their office is so welcoming and they make it a great experience for the kids.
Thank you for your continued trust in our team! We appreciate the feedback and look forward to being a resource for your family's dental health. We are so happy to hear that your children have a positive feeling about coming to see the dentist.
Experiencia fantástica: My boys have been coming here for the last 5+ years. They’re always quick. I do not wait in the lobby long at all. Once they are finished with the boys, as most the time they go back alone, which I love. Gives them independence. They then talk about any concerns or how the appointment went. Their staff in the front are always so welcoming, very polite and responsive when you need them. I love how clean their office is as well, which is a huge plus for me.
Thank you for being a part of the practice for all those years. We realize that no one, especially children, likes to wait. We strive to stay on schedule for our families. The kids are so proud of themselves when they get through their dental cleanings independently! We enjoy rewarding them with balloons and prizes after the exam. We appreciate that your family has chosen our team to serve you.
Experiencia fantástica: This place is amazing! They were really great at educating and teaching me how cavities are formed to help prevent them with my toddler. But they also had so much grace for how troublesome teeth care can be with kids. All staff members greeted us with a smile and the dental hygienist wasn’t bothered by my screaming 2 year old :) They sent him home with a balloon, sticker, and toy and he's already asking to go back! Highly recommend this pediatric dentist!
Thank you for sharing your experience. Dental home care can be especially difficult with toddlers. Hopefully some of those tips and tricks we discussed will make your routine smoother. We are thrilled that we were able to win over your little one!
Experiencia fantástica: My girls have been going here for a few years now, and we’ve had nothing but positive experiences. Dr. Soper and his staff are incredible with my girls! Very kind, patient, and informative each visit!
We strive to give each patient and their parents a great experience at each visit. Thank you for the trust you have in our team to care for your family's dental needs. We always enjoy seeing your girls!
Experiencia negativa: Requested to go back with my 5yo after he was hurt by a staff member the previous time. I wanted to make sure he was heard since they ignored him before. Instead of letting me back with him they said they couldn’t see him and told the receptionist to mark my whole family inactive. Since it’s not legal to even do that I’ll be sending a message to the board and really don’t recommend anyone with young children seek care there. It’s one thing to ask older patients to be brave and try out being on their own but you also have to be willing to listen to your patients if you’re going refuse to let a parent be there to advocate for them.
Thank you for your feedback and we appreciate the opportunity to clarify this incident. As we stated at the time of your appointment a private room was required and we were happy to reschedule to accommodate your request to accompany your child. When discussing the discomfort your child experienced, we tried to explain that sometimes x-ray equipment can cause irritation and we are always sorry if a patient experiences discomfort. You explained at this time that you were unhappy with our office and would be taking your child elsewhere to seek treatment. We only inactivated your account per your request to seek services elsewhere. We wish you the best with your search for a new dental provider.
Experiencia negativa: This is by far the worst place I’ve ever taken my kids to. I honestly think they had to have. Had people come on here and fake good reviews for them. They dropped me and my children after missing two visits over a five year span. They was like well this isn’t the first time you’ve missed an appointment with us. It seems you also missed one with us before and I was like yeah four years ago, I couldn’t believe it if I had known they were gonna do my kids like this I never would’ve brought them there to begin with so my kids could get comfortable with them. Oh and their Burlington office was the worst one of all they was rude to me and so unorganized I couldn’t believe it . I literally only left a star because you have to put at least one to post.
We appreciate your feedback and the opportunity to clarify. Unfortunately, we are not able to continue serving patients who have missed 3 appointments without advanced notice, even if some time has passed. Our front office staff is trained to give the utmost care to patients, and is not used to belligerence in the office; we are sorry you have a conflicting opinion. We wish you the best with your new dental provider.
Experiencia negativa: TERRIBLE FRONT OFFICE STAFF…GREAT DOCTOR!! While Dr. Soper is good with the kids it simply does not make up for his front office and business staffs’ terrible attitude and customer service. We have 4 young children (4-8 years old) and trying to schedule appointments together was nearly impossible and if my wife or I gave any push back or tried to ask what they can do so that we did not have to bring kids in on back to back days, the ladies always responded with an attitude and derision. It took my wife arguing with them and practically crying on the phone out of frustration to ensure that all the kids could be seen on the same day (that should have been our first red flag). The issue that caused us to leave the practice was that they incorrectly billed our insurance. When I found out I called and was told that it was my “job” to fix the issue. When I asked for an explanation all I was told was that they could not help because it was my insurance, that they only bill the insurance as a courtesy to their patients and that my son’s appointment was canceled until I fixed the issue. Be warned if you have any billing or insurance issues the “courtesy” goes away and you will be on the hook for a large bill out of pocket because they will refuse to help with the issue. After trying kindly for 15 minutes to get an explanation, I became very frustrated by the lack of help, explanation, and lying by the business staff, and had to resort to yelling to get any response (which no customer should have to do when dealing with a business). I said if my son couldn’t come for his appointment then they need to cancel the other 3 appointments. Four days later I received a bill for twice the amount they sent to the insurance company and a short letter saying my family was no longer a patient at the practice (this was obviously done by the front office business manager out of spite toward me). The lack of customer service, compassion, explanation, and disregard for the help and benefit of my children and family was shocking. I CANNOT SAY THIS LOUD ENOUGH, DO NOT TAKE YOUR FAMILY TO THIS PRACTICE UNTIL THE FRONT OFFICE STAFF ISSUE HAS BEEN ADDRESSED. It is a shame such a good dentist has such a terrible front office staff. Finally, a quick search through the negative reviews all have one thing in common. The front office staff being rude, insensitive, and unhelpful. I am not the only one who has said great dentist and techs. Terrible business staff.
Experiencia fantástica: This office is the absolute best I've seen! My children are Autistic and they both go back by themselves and happy to be there. I've not experienced anything negative there and all staff are friendly with big smiles welcoming us!
Thank you for allowing us to care for your children's dental needs. It feels nice to know that our team is able to be the one to provide a positive experience for your family!
Experiencia fantástica: Love this dentist for my kids! Dr. Soper and his staff are all great!
Thank you so much, Megan!
Experiencia fantástica: We have been coming here for years. They take great care of our daughters’ teeth! Love the give aways and balloons ❤️
Thank you for allowing us to care for your kiddos, Leann!
Experiencia fantástica: The office staff is super nice and professional. The doctors are great with kids and extremely patient. The office is always clean and well maintained. We have been coming to this office for years and my son loves them and has never been nervous or afraid. 10/10 recommend.
Thank you so much for the 5 stars, Bobbie!!
Experiencia fantástica: Pediatric Dental Center has been amazing with my oldest daughter. She was so nervous at first and they have worked with her to make comfortable. She loves coming here. My youngest just started going and they are amazing with her also. We had another great experience my daughter was just there today!
Thank you so much for the kind words, Ashley! We loves seeing your daughters, thank you for allowing us to treat them!
Experiencia fantástica: My son has been a patient for years! The staff is great and make it to where he is never scared about coming to the dentist. Highly recommend!
Thank you for the review, Madison!
Experiencia fantástica: This dentist office is the best - my son has major anxiety and sensory disorder it was always a battle to go to the dentist until we started coming here he said he actually likes the dentist now - as a parent this so super exciting :)
Thank you for allowing us to treat your son, Tosha!
Experiencia fantástica: The dentist office can be rough with kiddos but EVERYONE here has been so great with my kiddos. We have never had issues. They are very informative!
Thank you so much for the review, Shelby!
Experiencia fantástica: My 14 year old daughter has been seen here for a few years and we always have a great and quick experience. Any time I have questions the staff is always extremely patient and helpful with my questions/concerns. I am glad to have found this office!
Thank you so much for the kind review!
Experiencia fantástica: My kids used to be scared to go to the dentist until they met Dr. Soper! The office is super clean and the staff does a great job at making kids feel comfortable getting their teeth cleaned.
Thank you so much for the kind review, Cymphony! We love seeing your girls!
Experiencia fantástica: My girls have been coming here for years! Always great care from the dentist, hygienist, and receptionist!
Thank you so much for the kind review, Krystal! We love seeing your girls!
Experiencia fantástica: Everyone here is super friendly. My son has been going her for years and he loves it here. They are so patient and kind. Looking for a pediatric dentist this is the place.
Thank you so much for the kind review, Tiffany! We love seeing your son!
Experiencia fantástica: We were hesitant to switch dentists (insurance changes) but our experience has been wonderful! My kids feel comfortable and look forward to going.
Thank you so much for the kind review, Samantha! We love treating your kiddos!
Experiencia fantástica: the staff is incredibly and so helpful with littles! our 17month old daughter was less than thrilled to be there but they were so gentle and reassuring towards me. I highly recommend them for your little patients!
Thank you for trusting us to take care of your little one! (:
Experiencia fantástica: Love Pediatric Dental Center!! We have been coming since my boys first appointment. They make the visit so easy and always are happy to answer whatever questions I have? My boys are so comfortable going back and look forward to their next visits!
Thanks for the kind review, Therese! We love seeing your boys!
Experiencia fantástica: Wonderful staff, very nice and friendly. The physician is extremely nice and very intelligent. Always happy to bring my daughter here.
Thank you for the kind words, Meghan!
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