West Main Family Dentistry
At West Main Family Dentistry dentist office in Waterbury CT, your smile is our top priority. Dr. Michael Balfour & Dr. Raya Aleksieva with the entire team, is dedicated to providing you with the personalized, gentle care that you deserve. Part of our commitment to serving our patients includes providing information that helps them to make more informed decisions about their oral health needs.
Horario de apertura
- Domingo: (closed)
- Lunes: 8h-18h
- Martes: 8h-18h
- Miércoles: 8h-18h
- Jueves: 8h-16:30
- Viernes: (closed)
- Sábado: (closed)
Fotos de West Main Family Dentistry
Servicios y Tratamientos
West Main Family Dentistry: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Experiencia fantástica: I have been a patient since 1979. They are excellent in any issues that have come up. Always see me if an emergency has been needed. Extremely pleased with the whole office.
Experiencia fantástica: Dr. Aleksieva was amazing! She took the time to get to know us and explained everything in detail, including what she was doing throughout the visit. My son had a cracked tooth, and she made sure that we were completely happy and comfortable before we left. She was incredibly kind and treated the situation as if my son were one of her own children. We are so grateful for the care and compassion she showed us! Everyone was amazing in the office.
Experiencia fantástica: Everyone is fantastic!! Especially Jada and the lady dentist. The hygienist, Jada, was so calm and careful during my cleaning. She listened to my concerns and followed through. Hard to find folks like these anymore. Highly recommend!!!
Experiencia fantástica: Dr. B and his staff are amazing. The office is very welcoming and they take exceptional care of their patients.
Experiencia fantástica: There’s never a wait, the office staff is welcoming and Patrice is the best Dental Hygienist- ever.
Experiencia fantástica: Always friendly and competent
Experiencia fantástica: Dr. A is very personable and professional. She is compassionate and takes very good care of her patients. The office runs very smoothly with an efficient and pleasant staff.
Thank you for the 5star review. It made our day!
Experiencia fantástica: Dr.A is a wonderful amazing dentist. She is very caring person. I was always afraid of Dentists nor with Dr.A She is a very talented dentist,did my crown on my front tooth can't believe how beautiful it is. Many compliments on her work,never felt any pain. Dr.A has a great staff,always so pleasant. I highly recommend Dr.A.
Experiencia fantástica: West Family is excellent. The hygienist found out I had a knee replacement. She then took care of the paperwork for Orthopedic Doctor. Gave me antibiotics. Great call on her part.
Experiencia fantástica: Courteous and professional staff, I would not go anywhere else to have my teeth examined. They take the time to actually care about each patient.
Experiencia fantástica: Very nice office. Dr. A and Dr. B are great
Experiencia fantástica: Been coming here for years since Dr Clem and Hickey. Dr A and B are very knowledgeable and passionate. The hygienists are also very nice Patrice and Jade do an excellent job and are very friendly.
Experiencia fantástica: I had a wonderful experience at West Main Family Dentistry. The staff truly care about their patients and go above and beyond—they even follow up with you and voice their concerns, which shows how much they value your well-being. The office was very clean, especially compared to my previous dental office. They maintain strict hygiene standards and take all the proper precautions, which made me feel very comfortable. They make you feel at ease from the moment you walk in—it really feels like family. There’s an older hygienist there who is an absolute sweetheart. She’s very knowledgeable and takes the time to explain everything. They also took very good care of my husband and his more difficult dental needs, which meant a lot to us. I highly recommend this place to anyone looking for a dental office that genuinely cares about their patients. I honestly wish I would’ve found this place sooner.
Experiencia fantástica: Best Dental Practice I’ve Ever Been To !!! All of the staff is wonderful , pleasantly upbeat , and knowledgeable while being friendly ! My cleaning was absolutely wonderful and relaxing and very informative! The Staff goes above and beyond for their patients !!
Experiencia fantástica: Patricia goes beyond a service and is the real deal if your looking for the best
Experiencia fantástica: Couldn't ask for a better hygienist. Patric is outstanding. Caring. Have been with her over 30 years
Experiencia fantástica: Had the best experience The MD was amazing gave me different choices to pick when threwly explaining everything with detail love it hope it stay like this
Experiencia fantástica: This was a professional and clean atmosphere. I liked how comfortable I felt and they did a great job.
Experiencia fantástica: I've been going to Patrice for 30 years and couldn't be happier. And my experience with Dr. Ray since they took over has been perfect
Experiencia fantástica: Great first experience! The whole staff was great!
Experiencia fantástica: Had my first visit at West Main Dental. Everyone was so welcoming, polite and professional. So happy I switched dental offices. Highly recommended.
Experiencia fantástica: Best dental experience ever! Thorough yet so gentle. Everyone in the office were kind and helpful. I would recommend this dental office to everyone!
Experiencia fantástica: Professional staff and great service. West Main Family really cares about their patients. They even have a late day to accommodate the working families.
Experiencia fantástica: Have always been treated very well at West Main Family Dentistry. Friendly staff . Professional and very supportive.
Experiencia fantástica: Very nice staff. I woke up with excruciating tooth pain and they picked up the phone before they were even open and got me scheduled for the same day. Exceptional service
Experiencia positiva: This was my first visit.. I felt very welcomed , the entire staff and doctors were very pleasant. I am looking forward to a long relationship there
Experiencia fantástica: The best dental care provided by a competent, friendly, caring staff. Patrice deserves an honorary Doctorate in Dental Hygiene.
Experiencia fantástica: Excellent and friendly service. Dr.A is always very friendly and does a meticulous job everytime!
Experiencia fantástica: on time, professional and friendly clean environment explain everything they did before hand
Experiencia fantástica: Nice doctors that are gentle and take great care of there patients.I had a emergency and they saw me right away.they make you feel very comfortable too
Thank you, Daisy, for this 5star review. We work very hard to make sure we see our patients in a timely fashion. We have an online scheduling option on our website as well as a doctor on call on weekends and holidays, so we can be always there for our patients.
Experiencia fantástica: I have been coming to this dental office since I was old enough to have my teeth cleaned. Even though the staff and dentists have changed over the years, this practice has been a staple in maintaining my oral health to the utmost level. The staff are pleasant and help making going to the dentist fun. (I mean who really enjoys going to the dentist?!?)
Experiencia fantástica: I have been a patient of both Dr. Balfour and Dr. Aleksieva for the past 10 years and have found them both to be friendly, compassionate and dedicated practitioners! Patrice has been my dental hygienist for decades and you will not find a more caring and skilled professional than Patrice. I actually look forward to my bi-annual visits! Kristen and the office staff are awesome and always willing to help you with anything you may need. In my opinion, you will not find a better dental practice than West Main Family Dentistry.
Experiencia fantástica: Amazing experience with amazing people. Not only are the dentists and staff absolutely loving and just fun to be around but they're knowledgeable, hard working and dedicated to making my visits with them like no other. I'm treated with respect and care that I've never seen in my 30+ years of getting my teeth worked on. Run by family, treated like family. Thank you for everything you all do!
Experiencia fantástica: I came in a few minutes early and was taken in for my cleaning a few minutes later. Patrice is an excellent hygienist and Dr A is wonderful to deal with.
Experiencia fantástica: Always very caring,friendly
Experiencia fantástica: As always, professional and awesome. Best dental practice in my opinion!
Experiencia fantástica: The best dental clinic, where they know you by name just by looking at you! I had a dental emergency, and not only did they see me a day earlier than I expected, but they also coordinated with two other clinics to make sure everything was solved within the same day!
Experiencia fantástica: Always a pleasure to go there. The staff is great to deal with. Pat is the best.Kristen is the best and Dr A she is the best. Everyone is great.
Experiencia fantástica: I have been going to West Main Family Dentistry for over 30 years. They are friendly, professional and competent. Patrice is a fabulous hygienist. I would recommend their services to anyone looking for a new practice.
Experiencia positiva: Staff is very helpful and friendly . Been a patient there many many years. A new hygenist cleaned my teeth today. Very good !!
Experiencia fantástica: Best dental experience I’ve had in a while. They took the time to squeeze in both myself and my son. With my son, they were very patient and friendly, made him feel comfortable! For me, the dentist was very detailed and thorough in my routine clean. Immediately felt the difference! 10/10
Experiencia fantástica: Always a wonderful welcoming experience. From the time I walk in the office being greeted by the front office to the exceptional cleaning Jade does on my teeth. Dr. Aleksieva & Dr. Balfour are so friendly and very compassionate. Highly recommend West Main Family Dentistry....
Thank you for the fabulous review, Kristen. We really appreciate it.
Experiencia fantástica: Introduced to a new Hygienist today. She was very kind, confident, compassionate, professional, thorough and caring.
Experiencia fantástica: My hygienist was very informative. I look forward to returning.
Experiencia fantástica: My appointment today was very uplifting and fun before, during and after my procedure as always
Experiencia fantástica: Patrice is excellent and very thorough and gentle.
Experiencia fantástica: The staff at West Main Family Dentistry are so nice! This was my first visit and I was greeted as soon as I came in the door by name as though I was a long time patient. My overall experience was absolutely wonderful! I would recommend anyone looking for a good dentist to make an appointment you will not be disappointed!
Experiencia fantástica: Been going for years. Staff treats you like a real person. So respectful. Dr's are great! I would recommend this business to anyone! Love it!!!!
Thank you for the great review.
Experiencia fantástica: Amazing Dentists office! They always make us feel comfortable, including our children! They are always kind and smiling!
Experiencia fantástica: The staff here are so helpful and nonjudgmental like a lot of dentists are. They are extremely knowledgeable and go above and beyond for their patients. I came for an emergency dental care and they took care of me beyond words! Can’t wait to make this my full time dentist.
Experiencia fantástica: Friendliest staff ever and better yet my visits are always pain free!!!
Experiencia fantástica: West Main Family Dentistry is by far the best dentist office I’ve been to. Dr.Aleksieva & Dr. Balfour are very compassionate, great dentist. The entire staff is one of a kind awesomeness.
Experiencia fantástica: I recently visited for pain in my tooth and Dr A and her staff were fantastic. I was greeted warmly by the reception and felt cared for and heard throughout my visit. Dr A clearly explained what she thought might be wrong and we discussed actions and solutions. I am so happy with this Dental office
Experiencia fantástica: The office is beautiful and clean. Lovely front desk Kristen, very welcoming. Dr. A is amazing and precise. Dr. B is very compassionate. So glad I found West Main Family Dentistry. Highly recommend this practice when looking for outstanding care.
Experiencia negativa: No Husky insurance just cash lol
Experiencia fantástica: A great dental practice with the best ingredients of professionalism, sensitivity and caring, friendliness and accommodation, and proficiency!
Experiencia fantástica: Always Friendly and Professional visit When I go Happy I have them
Experiencia fantástica: Dr.Aleksieva did a though job analyzing my tooth problem and initiating the repair. I was seen the same day within an hour of my call for help.
Experiencia fantástica: Been going to West Main Family Dentistry for over 20 years. Best in Waterbury. "Always Service With a Smile!!"
Experiencia fantástica: Dr A and her staff are extremely thorough in their craft. I have extremely sensitive skin and had an allergic reaction to something used in my crown. She figured it out (it took a few months) but she never quit and I will be forever grateful for her patience, skill, and expertise. The staff is welcoming and understanding to all your needs. I HIGHLY recommend this practice for more reasons I can list. I have been a patient for 40 years and plan to continue even if I relocate out of state.
Experiencia fantástica: Staff was knowledgeable, welcoming and Dentist is Amazing. I highly Recommend
Experiencia fantástica: Always a great experience. Easy to schedule appointments. Always on time. Great staff. Highly recommend this practice.
Experiencia fantástica: Have been going here for many years. Always polite, make the experience comfortable. Never had a bad experience. They make going to the dentist a lot less painful. The staff always goes above and beyond to help.
Experiencia fantástica: The nicest people in that office. They’re pleasant, efficient and caring. I wouldn’t go any place else. Patrice, I’ve been going to for years. She knows how much I hate going to the dentist and she’s so gentle. Chris is so sweet and makes you feel so comfortable Best dentist for me and my family
Experiencia fantástica: Love this office, great staff and they do an amazing job!!
Experiencia fantástica: I was looking for a new dentist after moving to the area, and West Main is definitely my new dentist. They not only did a great job with my cleaning, they also gave me some good advice on how to avoid plaque buildup/damage in the future. Highly recommend this place:)
Experiencia fantástica: My family dentist for decades. The place has gotten better through the years when young blood replaced the retiring dentists. Professional and personable. Always there when needed.
Experiencia fantástica: I am extremely happy with my dental service. The office staff members our very professional, the office is in a great location with plenty of parking, they have two Accessibility entry My dentist explained and walked me thru the process. She was very caring about my and nervousness and anxiety. My dentist made me feel comfortable and she did not cause me any extra pain. I highly recommended their services to all.
Experiencia fantástica: Great office! Friendly staff from the front desk to the dentist. Dr. ALEKSIEVA is very attentive. She addresses any concerns and is very thorough so that she doesn’t miss anything. I like that she makes recommendations so that I have the best preventative care. She’s such a caring dentist. I definitely would recommend this office for your dental needs. They go the extra mile to ensure you are happy with the result!
Experiencia fantástica: As most people are… I am that person who is terrified of the dentist. I have been coming to this office since I was a late teen and all I can say is they are fantastic. The front desk girl Kristen is like a friend to me. Always asks how my family is. This is important!! The hygienists are gentle and friendly and Dr A and her husband who own West Main Family dental are both the most down to earth, personable, kind, reasonable priced, and gentle dentists I’ve ever had the pleasure of being a patient. I assure you, you are in excellent hands with them. A key part of their company name is “Family” and when I am there they treat you as if you are part of their family. Just wonderful people. And although I’m terrified I actually really enjoying seeing them. Keep up the great work everyone!! Thank you for all you do for me! Lynsey Pupello
Experiencia fantástica: Dr.A. is very good and thorough. Patrice is the best and I always appreciate the great work she does and how she takes care of me.
Experiencia fantástica: All of the staff are friendly, accommodating, knowledgeable and helpful. You couldn’t ask for a better dental experience! 5stars
Experiencia fantástica: Everyone is friendly. I’ve never once felt like a stranger going here. The professionals that work here are very easy to talk to and go above and beyond to make sure you are their priority. Highly recommended.
Experiencia fantástica: I have been a patient for 35 years. Great place, staff, dentists and hygienists are all so nice.
Experiencia fantástica: Always a pleasure , Staff very nice caring and professional
Experiencia fantástica: Always very clean and professional. I love the staff there very friendly making you feel comfortable and the renovation is beautiful!
Experiencia fantástica: Wonderful staff!!! Highly recommend to anyone looking for a caring and expert team of dental health care providers.
Experiencia fantástica: If you’re looking for a dentist office that is personable and makes you feel comfortable, West Main Family Dentistry is the place to go. This is a great place to bring the whole family. Dr. A and Dr. B (husband and wife) are very knowledgeable and make the whole process smooth and comfortable. Overall everyone at this office is very nice and helpful :) I highly recommend!
Experiencia fantástica: The best Dentist I have visit since I have been going to Dentist. I am afraid of the Dentist. After visiting this office I am no longer afraid. The process was pain free and comfortable. And I am happy with my fillings.
Experiencia fantástica: They do a great job! Dentists and staff are all very friendly.
Experiencia fantástica: The best service I have ever experienced with people that care.
Experiencia fantástica: I have been seeing Patrice for probably close to 20 years. She is an amazing hygienist - very thorough and considerate. She takes the time to really pay attention to detail and is super attentive to any changes to my mouth/teeth. I highly recommend her! She has a lovely personality and is very kind as well!
Experiencia fantástica: Patrice is and always has been the best!
Experiencia fantástica: Friendly and very helpful. Bright and clean facility
Experiencia fantástica: I have always gone to this office. Now I have a 2 year old and they are so accommodating and friendly with her. Highly recommend this office!
Experiencia fantástica: Going to the dentist triggers my anxiety but the staff was great and helped to keep me calm. Overall Great experience! I will certainly recommend to my family and friends.
Experiencia fantástica: The Staff and the Dentists are responsive and attentive, I broke a tooth, they snuck me in within days, diagnosed, Xrayed, repaired and had me back on my feet in less than an hour, no pain and perfect for diner! Thanks to everyone who works there!
Experiencia fantástica: I'm always pleased with the treatments i get here Patrice does an excellent job Don't forget Christen at front desk
Experiencia fantástica: The Staff at West Main Family Dentistry is the best - I have been going there for years even though I no longer live nearby - when you find a great dental practice - you stay with them. Patrice updated me on all the new regulations and precautions they have taken and your safety is their upmost concern! You are the best Patrice! Thank you all!
Experiencia fantástica: My Hygienist (Patrice), the best. Efficient, thorough, on time all the time. West Main Family Dental is a super clean, bright, and cheery facility. And we can’t forget Kristen, Dr. A, and Dr. B………HIGHLY RECOMMENDED
Experiencia positiva: Another great visit with the team. Dr. B handled my broken front tooth with percision....did a great job. The team does a nice job communicating as they go so no surprises. Keep up the good work.
Experiencia fantástica: Very friendly and welcoming staff. Efficient, my next appointment was all set when my cleaning was done. Patrice is awesome!!
Experiencia fantástica: Dr. A runs an amazing family Dentistry practice on West Main Street. Dr. A is caring, personable and attentive. The entire team provides an excellent standard of care!
Experiencia fantástica: I can’t say enough about this place I will follow her anywhere she goes Very soft, patient and extremely professional. Love this place and the people who work in it. I would recommend to anyone.thank you for caring personality you are an amazing dentist we need more like you
Experiencia fantástica: Very nice and patient.if you have tmj very caring in the cleaning so jaw not open too wide or painful
Experiencia fantástica: Excellent cleaning, gentle, thorough, with a skillful dental technician and modern equipment. Clean, friendly and very responsive to any questions or concerns. I highly recommend this place.
Experiencia fantástica: Another great visit at this office. The staff is super friendly and professional, they take you in on time and make you feel comfortable while educating you through the visit.
Experiencia fantástica: Professional, courteous, good sense of humor! Office is very clean too!
Experiencia fantástica: Very friendly and accommodating. Wonderful staff.
Experiencia fantástica: Super staff! Friendly and caring. I’ve been going to West Main Family Dental for many years.
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