Brident Dental & Orthodontics

3124 TX-35, 77511, Alvin

Situado en 3124 Texas 35 en Alvin, TX, Brident Dental & Orthodontics es su socio integral para la salud dental familiar, dedicado a hacer que la atención de alta calidad sea accesible y asequible. Reunimos a dentistas generales, especialistas en ortodoncia e higienistas bajo un mismo techo, simplificando su trayectoria de atención médica ya sea que necesite limpiezas rutinarias, implantes complejos o brackets. Nuestro enfoque centrado en el paciente da la bienvenida a individuos de todas las edades, desde niños pequeños hasta adultos mayores, creando un ambiente acogedor donde cada sonrisa es valorada.

Nuestra amplia gama de servicios cubre la prevención diaria, incluidos exámenes, radiografías, obturaciones y tratamiento de enfermedades de las encías, así como procedimientos especializados como conductos radiculares, extracciones y cirugía oral. Nos especializamos en transformar sonrisas a través de la ortodoncia con brackets y alineadores, y mejoramos la confianza con opciones de estética dental como blanqueamiento y carillas. Para quienes sufren ansiedad dental, ofrecemos sedación dental para garantizar una experiencia cómoda.

Entendemos la importancia de la conveniencia y la flexibilidad. Por eso aceptamos pacientes sin cita previa, ofrecemos citas nocturnas y los fines de semana, y cubrimos la mayoría de los planes de seguros dentales principales, incluido Medicaid y Medicare Advantage. Los nuevos pacientes reciben un examen y radiografías gratuitos. Visítenos en nuestra ubicación de Alvin para experimentar más de un siglo de excelencia dental confiable y unirse a una comunidad que prioriza su salud bucal.

Horario de apertura

  • Domingo: (closed)
  • Lunes: 9h-17h
  • Martes: 9h-17h
  • Miércoles: 9h-17h
  • Jueves: 9h-17h
  • Viernes: 9h-17h
  • Sábado: 9h-15h

Nuestro comentario desde Best Dentists Club sobre Brident Dental & Orthodontics:

Una clínica dental centrada en la comodidad de la familia

Brident Dental & Orthodontics, ubicada en Alvin, Texas, se presenta como una solución integral para la salud bucal de toda la familia. El centro combina los servicios de dentistas generales, especialistas en ortodoncia e higienistas bajo un mismo techo, facilitando un abordaje completo que abarca desde limpiezas rutinarias hasta procedimientos más complejos. Su compromiso es ofrecer una atención de alta calidad accesible, integrando a pacientes de todas las edades, con un especial cariño hacia los más pequeños y una atención sensible para quienes sufren ansiedad dental.

Trato cercano y equipo profesional altamente valorado

Lo que más destacan los pacientes es la calidez y la profesionalidad del equipo humano. Numerosas reseñas elogian a miembros específicos del personal, como los doctores Chen, Smith, Chao y Serrano, así como a las higienistas y asistentas como Misty, Jocelyn, Sonia y Evelyn, por su paciencia, empatía y capacidad para explicar los tratamientos con claridad. Muchos usuarios mencionan sentirse como parte de una familia, destacando la amabilidad con la que tratan a los niños y la manera en la que logran que las visitas sean una experiencia positiva y sin estrés.

Amplia gama de tratamientos y especialidades

La clínica ofrece un vasto catálogo de servicios odontológicos diseñados para cubrir todas las necesidades. Entre las especialidades y tratamientos más resaltados por los pacientes se incluyen:

  • Ortodoncia: Destacada por su efectividad y la paciencia del equipo al tratar con jóvenes y adultos que buscan mejorar su sonrisa con brackets o alineadores.
  • Implantología y cirugía oral: Pacientes que han recibido implantes o extracciones (incluyendo muelas del juicio) valoran la experiencia general del procedimiento.
  • Odontopediatría: Muy recomendado para familias con niños, gracias a la habilidad del staff para mantener a los pequeños tranquilos y cómodos.
  • Estética y prevención: Desde blanqueamientos y carillas hasta limpiezas profundas y detección de problemas, con un enfoque en la educación del paciente.

Facilidades de pago y accesibilidad

Brident Dental se destaca por su compromiso con la asequibilidad. Aceptan la mayoría de los planes de seguros principales, incluyendo Medicaid y Medicare Advantage, y ofrecen opciones de financiación flexibles que han sido bien valoradas por pacientes que necesitan tratamientos costosos como la ortodoncia. Además, facilitan la gestión administrativa con un personal de recepción generalmente elogiado por su eficiencia en la verificación de seguros y la agilidad en la papelera, haciendo que el proceso sea lo menos burocrático posible.

Servicios y Tratamientos

Limpieza dental
Implantes dentales
Urgencias dentales
Dentistas pediátricos
Blanqueamiento dental

Brident Dental & Orthodontics: Opiniones

4.1/5 (417 Opiniones)

Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.

Opiniones en Google

4,1 de 5 sobre 417 opiniones

joaquin garza Publicada en Google

Experiencia fantástica: Very good

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you for the excellent rating, Joaquin Garza! We're thrilled to hear you had a very good experience.

Sarah Love Publicada en Google

Experiencia fantástica: Dr Chen, Citlali, Evelyn were absolutely fantastic!

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you, Sarah! We're thrilled to hear that Dr. Chen, Citlali, and Evelyn provided fantastic service. Your support means a lot to our team at Brident Dental & Orthodontics!

Ashley Kyle Publicada en Google

Experiencia negativa: Brought my boyfriend to his 2:30pm appointment. He wasn't taken back til 5 pm... Will never be back.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

We’re truly sorry to hear about your experience. We appreciate your feedback as it helps us improve our services. Please reach out to us directly at the office so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to make things right.

April Roden Publicada en Google

Experiencia fantástica: Wonderful team. Excellent customer care

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you, April! We're thrilled to hear you had such a wonderful experience with our team and that our customer care met your expectations. Your feedback inspires us to keep providing excellent service. We look forward to seeing you again soon!

Rickey Publicada en Google

Experiencia fantástica: Awesome amazing they did they thang teeth look good Sonya and her team is great

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you so much, Rickey! We're thrilled to hear that you had an amazing experience and that Sonya and the team made such a positive impact. Your smile is our priority, and we're glad you're happy with your results!

jovita ocampo Publicada en Google

Experiencia fantástica: Jocelyn and Sonia were nice and answered any questions I had . Doctor Chen was patient with my little one and explained everything thoroughly

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you so much for your wonderful feedback, Jovita! We're thrilled to hear that Jocelyn and Sonia provided excellent support and that Dr. Chen was patient and thorough with your little one. At Brident Dental & Orthodontics, we strive to create a welcoming environment for all our patients, and it's great to know we succeeded in your case. We look forward to seeing you and your family again soon!

Ann Akahomen Publicada en Google

Experiencia positiva: Clean environment, Staff some don't really know what they are doing.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you for your feedback, Ann. We're glad to hear you found our environment clean. We apologize if some staff members didn't meet your expectations. Your comments are important to us, and we will ensure that our team receives the necessary training to provide the best care possible. We appreciate your input and hope to serve you better in the future!

Johnna Parks Publicada en Google

Experiencia negativa: Excuse my language but this place has gone too crap!!! Not only does it take 4 hours to be seen so you're sitting in a hot waiting room for hours and then when he finally see the dentist you're in there 10-15 minutes there's no thought behind your treatment they just do whatever I went in there with a specific problem on the left side of my mouth and they ended up doing something on the right side of my mouth and now I'm in pain and they refuse to help

Brident Dental & Orthodontics
Brident Dental & Orthodontics

We’re truly sorry to hear about your experience, Johnna. We strive to provide personalized care, and it’s clear we fell short in your case. Your feedback is invaluable and will help us improve our services. Please consider reaching out to us directly so we can address your concerns and find a way to assist you.

yvette serrano Publicada en Google

Experiencia fantástica: Amazing job, my daughter loves coming to see the dentist. Very friendly staff

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you so much for your wonderful review, Yvette! We're thrilled to hear that your daughter loves visiting us at Brident Dental & Orthodontics. Our team takes pride in providing a friendly and welcoming environment, and it's great to know we made a positive impression. We look forward to seeing you both again soon!

Abny Perez Publicada en Google

Experiencia fantástica: Yes very freindly

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you, Abny Perez! We're thrilled to hear that you found our team at Brident Dental & Orthodontics friendly. Creating a welcoming atmosphere is our priority, and it's wonderful to know that you felt that during your visit. We look forward to seeing you again soon!

Melissa Tylor Publicada en Google

Experiencia fantástica: Sania and Evelyn were amazing and took a good amount of time checking on our new insurance and explaining it all to me. Jocely, james and dr Chen took great care of my daughter made her very comfortable.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you so much for your wonderful review, Melissa! We're thrilled to hear that Sania, Evelyn, Jocely, James, and Dr. Chen provided excellent care and made both you and your daughter feel comfortable. At Brident Dental & Orthodontics, we strive to ensure every visit is a positive experience, and your feedback truly motivates our team. We look forward to seeing you both again soon!

Devonne Thomas Publicada en Google

Experiencia fantástica: Sonia joslene did an amazing job

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you for your wonderful feedback, Devonne! We're thrilled to hear that Sonia Joslene did an amazing job during your visit. At Brident Dental & Orthodontics, we strive to provide exceptional care, and it's always rewarding to know our team is making a positive impact. We look forward to seeing you again soon!

Elias Garza Publicada en Google

Experiencia fantástica: Great costumer service in and out really friendly thank to Sonia,Evelyn and Jocelyn !

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you, Elias, for your wonderful feedback! We're thrilled to hear that you had a great experience with our team, especially Sonia, Evelyn, and Jocelyn. Providing friendly and attentive customer service is our priority at Brident Dental & Orthodontics. We appreciate your kind words and look forward to serving you again!

Amanda Ramirez Publicada en Google

Experiencia fantástica: Friendly staff !! I will definitely come back ! Thank you for making me feel as a family

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Hi Amanda, thank you so much for your kind words! We're thrilled to hear that you felt like family during your visit to Brident Dental & Orthodontics. Our team is dedicated to providing a warm and welcoming environment, and it's wonderful to know we succeeded in making you feel at home. We can't wait to see you again soon!

Christina Carina Publicada en Google

Experiencia negativa: WORST EXPERIENCE EVER. I had to walk out because I was taken to the back to wait over 2 hour for just a cleaning and were trying to make me wait longer… while they lied and told me it was insurance issues… I could hear the dentist complete other patients even though my appointment time was before any of theirs because of overbooking. Staff is not the most professional, and office is not the cleanest.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

We sincerely apologize for your experience and understand how frustrating it must have been. Your feedback is valuable, and we will use it to improve our service and ensure a better experience for future patients. Thank you for bringing this to our attention.

Emily Jaramillo Publicada en Google

Experiencia fantástica: Good dr Serrano! jocelyn the dental assistant was so sweet And Sonia was quick with paperwork and also sweet

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you so much for your kind words, Emily! We're thrilled to hear that Dr. Serrano, Jocelyn, and Sonia made your visit a positive experience. Our team at Brident Dental & Orthodontics is dedicated to providing exceptional care and a welcoming atmosphere. We look forward to seeing you again soon!

Michael Lopez Publicada en Google

Experiencia fantástica: It was quick and efficient .

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you, Michael! We’re thrilled to hear that you found your experience at Brident Dental & Orthodontics to be quick and efficient. Our team strives to provide top-notch care, and your positive feedback means a lot to us. We look forward to assisting you again in the future!

Sophia Perez Publicada en Google

Experiencia negativa: This place has friendly staff but takes super long. My appointment was at 9, And I didn’t leave till 12:30 or get in a chair till almost 1030-11. Don’t even recommend this place to my worst enemy. Every. Time. They’re. Late.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you for sharing your feedback, Sophia. We sincerely apologize for the long wait times you've experienced during your visits. We understand how frustrating this can be, and it's not the level of service we strive to provide at Brident Dental & Orthodontics. Your feedback is valuable to us, and we will work on improving our scheduling to enhance our patients' experience. Please consider reaching out to us directly so we can better address your concerns.

Victor Lopez Publicada en Google

Experiencia fantástica: Had the pleasure of meeting Jocelyn today, very professional and very helpful on showing me how everything worked! Will definitely be back with my kids! Thank you!

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you, Victor! We're thrilled to hear about your positive experience with Jocelyn at Brident Dental & Orthodontics. Our team is dedicated to providing professional and helpful service, and we can't wait to welcome you and your kids back for more visits!

Valerie Mendoza Publicada en Google

Experiencia fantástica: I had an excellent experience at this dental office! The staff was incredibly friendly and welcoming especially Jocelyn and Dayleen and ofc the front as well Evelyn and Sonya

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you so much for your wonderful review, Valerie! We're thrilled to hear that you had an excellent experience at Brident Dental & Orthodontics. Our team, especially Jocelyn, Dayleen, Evelyn, and Sonya, will be delighted to know they made a positive impression. We look forward to seeing you again for your dental needs!

Elizabeth Sanchez Publicada en Google

Experiencia fantástica: Amazing service and staff are friendly?

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you so much for your kind words, Elizabeth! We're thrilled to hear that you had an amazing experience with our team at Brident Dental & Orthodontics. Your satisfaction is our top priority, and we look forward to welcoming you back soon!

Evelyn Saucedo Publicada en Google

Experiencia fantástica: I had a great experience at this dental office. From the moment I walked in. Everyone was incredibly friendly, patient, and willing to answer any questions I had. The front desk team Evelyn and Sonia was organized and helpful, making the check-in and scheduling process smooth and stress-free. The dental assistants Jocelyn and Valerie were kind and attentive, always checking to make sure I was comfortable during my visit.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you so much for your wonderful feedback, Evelyn! We're thrilled to hear that you had a great experience at our dental office. Our team, including Evelyn, Sonia, Jocelyn, and Valerie, strives to provide a friendly and comfortable environment for all our patients. We appreciate your kind words and look forward to seeing you again soon!

Erik Garcia Publicada en Google

Experiencia positiva: I had a great experience at this office! Sonia at the front desk was welcoming, professional, and made the check-in process quick and smooth. In the back, Dayleen and Jocelyn as dental assistants were amazing—very efficient, attentive, and did excellent work. They made me feel comfortable throughout the entire visit. Highly recommend this team!

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you, Erik, for your wonderful feedback! We're thrilled to hear that Sonia, Dayleen, and Jocelyn made your visit to Brident Dental & Orthodontics a great experience. Our team is dedicated to providing efficient and comfortable care, and your recommendation means a lot to us. We look forward to seeing you again soon!

Ana Torresm Publicada en Google

Experiencia fantástica: Good service from all the assistants, Jocelyn, Valerie, Evelyn, Sonia. Would recommend!!

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you so much for your kind words, Ana! We're thrilled to hear you had a great experience with our team at Brident Dental & Orthodontics. Jocelyn, Valerie, Evelyn, and Sonia are truly dedicated to providing excellent service. We appreciate your recommendation and look forward to seeing you again soon!

Sharae Smith Publicada en Google

Experiencia fantástica: place was clean, service was quick and great. Staff SONYA, JOCELYN, and DAYLEEN was all great as well.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you so much for your wonderful review, Sharae! We're thrilled to hear that you enjoyed your visit to Brident Dental & Orthodontics. Our team, including Sonya, Jocelyn, and Dayleen, always strives to provide clean and efficient service. We truly appreciate your kind words and look forward to welcoming you back for your next appointment!

Yatzhiry Ramirez Publicada en Google

Experiencia fantástica: “I had a really good experience here. The staff was very kind and treated me with care from the moment I walked in. Sonia, was efficient, and I was seen quickly without a long wait. It made the whole visit stress-free and pleasant.”

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Hi Yatzhiry, thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience at Brident Dental & Orthodontics. Our team, especially Sonia, strives to make each visit as pleasant and efficient as possible. We look forward to welcoming you back for your next appointment!

Abraham batalla Publicada en Google

Experiencia fantástica: Good servicesby Sonia every body kind

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you, Abraham, for your wonderful review! We're thrilled to hear you had a great experience with Sonia and our team at Brident Dental & Orthodontics. We strive to provide excellent service and a welcoming atmosphere. We look forward to seeing you again soon!

Ariel Ramage Publicada en Google

Experiencia negativa: The WORST dental experience I’ve ever had. Aside from the office being dirty and unorganized, which should have been my first red flag. I was scheduled for a basic cleaning that was covered by my insurance. After x-rays and exam, they told me I need a “deep” cleaning on top of over $2000 worth of work. I told them I can revisit that another time, but I was there for a cleaning that was covered by my insurance and they refused to do it. The dentist then said she would do my cleaning for “free” even though they were billing my insurance and literally just brushed my teeth and flossed and called it a professional cleaning. I felt pressured into starting a payment plan for the work that I did need done because my insurance had already covered xrays at this place. I’ve already paid $300, to which I’ve gotten about 6 calls stating they have to collect payment after I’ve provided proof of payment. I didn’t feel good about continuing service with them, so I went to a new dentist for examination and they were appalled these people tried to claim I have periodontal disease which was the reason they refused my standard cleaning. So not only did they LIE about my dental health, but they overcharged me for 3 fillings and now refuse to give me a refund for services I never recieved. Just sat on hold for a whole hour, for them to say “call back tomorrow, the manager MIGHT be able to take your call” This office is extremely rude and unprofessional.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Hello, due to the sensitivity of this matter, we currently cannot provide a public response. Our team is looking into the situation and once we’re finished reviewing, we will address any questions and concerns. Thank you for your patience and understanding as we work to resolve the situation.

Lizz Ruvalcaba Publicada en Google

Experiencia fantástica: Great service everyone took their time to explain everything, thank you to the doctor and the staff Evelyn, Jocelyn , Valerie

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you, Lizz Ruvalcaba, for your wonderful review! We're thrilled to hear that you had a great experience with our team at Brident Dental & Orthodontics. It's our goal to provide thorough explanations and exceptional care, and we're glad that Evelyn, Jocelyn, and Valerie contributed to your positive visit. We appreciate your feedback and hope to see you again soon!

Rebecca Bean Publicada en Google

Experiencia negativa: My first experience with this office was a very unprofessional receptionist that loudly complained about her job in front of all the patients. Everyone else has always been great, especially the dentist. However, today we weren't called back for our appointment for over an hour and I had to cancel another appt I had because we weren't done (for a simple cleaning for one child) until 2.5 hours after our appt was supposed to start. I get being understaffed or whatever. It sucks for the employees, for sure. But I had a baby in tow and was close to tears trying to keep things together for that long. I think I'm going to find another dentist for my kids.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you for your feedback. We're sorry to hear that your experience did not meet expectations. Please feel free to contact our office directly and we're more than happy to assist you and address any concerns.

Connie Bentz Publicada en Google

Experiencia negativa: This is the worst dental office I have been to. Over 3 hrs wait is unacceptable. I have been here three times. Office staff unprofessional and manager is never around to speak too. You call the number for billing. They transfer to finance, billing and then tell you to call the office. The dental office is the one who gave me the number. There is no efficiency to the way they run it. It is my understanding when they see patients and they need more work done they will do it. Why make all the other patients wait for hours??? Don’t waste your time. Go elsewhere. There has to be better dental offices in Alvin. Not sure how they got 4 stars.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

We sincerely apologize for the frustrating experience you've had at Brident Dental & Orthodontics. Your feedback regarding the long wait times and unresponsive staff is concerning, and we appreciate you bringing this to our attention. We strive to provide efficient and professional service, and it's clear we fell short in your case. Please reach out to us directly at 281-500-7864 or via email at [email protected], as we would like the opportunity to address your concerns and improve our services. Thank you for your feedback.

Kevin Acosta Publicada en Google

Experiencia fantástica: I had an excellent experience at this dental clinic. Evelyn was such a professional explained everything clearly. Super recommend!!!!

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you for your wonderful review, Kevin! We're thrilled to hear that you had an excellent experience at Brident Dental & Orthodontics. Evelyn is indeed a valuable part of our team, and we appreciate your recognition of her professionalism. Your recommendation means a lot to us, and we look forward to seeing you again!

Caitlin M Boyd Publicada en Google

Experiencia negativa: I had a very negative experience at this office with my daughter. They rely on a call center that appears to have little understanding of the actual office schedule or provider availability. Because of this, we were scheduled multiple times on days when the office was already fully booked or when the dentist who accepts our insurance was not available. We received a call the day before the appointment to verify insurance, yet on the day of the visit my daughter was incorrectly listed as a cash patient. While the initial appointment was brief, we were told a cavity could be filled the same day and that it would take approximately 40 minutes. Instead, we remained at the office for over two and a half hours. When my daughter finally came out, she told me the dentist informed her she had to wait because other patients were being “impatient.” Making her wait to accommodate another patient, especially after we were told the procedure would only take 40 minutes, is completely unacceptable. Between the repeated scheduling errors, insurance issues, excessive wait time, and unprofessional communication, this experience was extremely disappointing and not one I would recommend to others.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Hello, due to the sensitivity of this matter, we currently cannot provide a public response. Our team is looking into the situation and once we’re finished reviewing, we will address any questions and concerns. Thank you for your patience and understanding as we work to resolve the situation.

German Cervantes Publicada en Google

Experiencia fantástica: Good service I recommend this office and thank you too Jocelyn, Sonia, and Evelyn for the help the front as very fast so was the assistant love the way I was treated

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you for your wonderful feedback, German! We're delighted to hear that you had a positive experience at Brident Dental & Orthodontics. We truly appreciate your recognition of Jocelyn, Sonia, and Evelyn for their exceptional service. Our team strives to provide efficient and friendly care, and we're thrilled that it showed during your visit. We look forward to welcoming you back for your future dental needs!

Esmeralda Limon Publicada en Google

Experiencia fantástica: Evelyn the PCC was very fast, helpful, and professional throughout my girls visit. She made the check-in process smooth and efficient. Even though I noticed Jocelyn was the only assistant working, she was moving quickly and keeping everything running on time. I didn’t have to wait more than 10 minutes in the lobby. Overall, great teamwork , positive attitudes and excellent service!

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you for your wonderful feedback, Esmeralda! We are thrilled to hear that Evelyn and Jocelyn provided exceptional service during your visit to Brident Dental & Orthodontics. Our team strives to create a smooth and efficient experience for all our patients, and it's great to know that their efforts made a positive impact. We look forward to welcoming you and your family back soon!

Katrina Smith Publicada en Google

Experiencia negativa: It’s always a 30min wait. They never have there things together a whole bunch of teenagers in the front; not professional at all. They’re always trying to push braces.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Dear Katrina,

Thank you for sharing your feedback. We apologize for the long wait times and any frustration you experienced during your visit. We strive for a professional environment and appreciate your comments regarding our staff. Your insight is invaluable as we work to improve our services and enhance the experience for all our clients. If you have further concerns, please feel free to reach out directly.

Hill-loree Vasquez Publicada en Google

Experiencia fantástica: Patrick was very helpful and quick at scheduling my two children for braces, we just walked in and got called on and automatically got to work. I also want to thank all the girls who did the cleaning and helped with both of the kiddos they were all very amazing

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Dear Hill-loree Vasquez,

Thank you so much for your kind words! We are thrilled to hear that Patrick and our team were able to assist you and your children promptly. Your appreciation for our staff's efforts during the cleaning process means a lot to us. We strive to provide excellent service and care for our patients. We look forward to seeing you and your kiddos again soon!

Best regards,
The Braces Team

Tiffany Mayasich Publicada en Google

Experiencia fantástica: They are friendly, professional, and treat every patient like family. They work efficiently for appointments to be on time and address any questions you may have in a timely manner.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you so much for your kind words, Tiffany! We're thrilled to hear that you felt welcomed and well taken care of during your visits. Our team strives to create a friendly environment while ensuring timely appointments and addressing all your concerns. We appreciate your support and look forward to seeing you again at Brident Dental & Orthodontics!

World Wide Trash Publicada en Google

Experiencia negativa: NEED TO MANAGE TIME BETTER ALWAYS STUCK IN THE WAITING ROOM FOR AT LEAST ONE HOUR AND THEYRE ALWAYS MYSTERIOUSLY BUSY WITH PATIENTS.STOP MAKING SO MANY APPOINTMENTS IF YALL CANT KEEP UP WITH THEM

Brident Dental & Orthodontics
Brident Dental & Orthodontics

We're sorry to hear about your experience. We strive to provide timely care and understand how frustrating long waits can be. Your feedback is important to us, and we will work on better managing our appointments to improve efficiency. Thank you for bringing this to our attention.

Esme Mtz Publicada en Google

Experiencia negativa: EVERYTIME without fail I have an appointment with them they’re ALWAYS “backed up” and have me waiting at least 40 minutes to an hour just to even get seated in a room…DO BETTER and they sent me one time one hour away just for the other people to tell me i got sent for no reason.If I could I would 0 star.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Dear Esme, we sincerely apologize for the long wait times and the inconvenience caused by your appointment experience. Your feedback is invaluable to us, and we are actively working to improve our scheduling and communication. Please reach out to us directly so we can address your concerns and find a resolution. Thank you for bringing this to our attention.

Brianda Aguilar Publicada en Google

Experiencia negativa: Don’t come to this place I had an appointment at 9:00am they didn’t call me till 2 pm best place ever and they didn’t do nothing cause they said it was too late for them to do Wht they supposed to do I’m not goin back to that place

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Dear Brianda, we sincerely apologize for the delay and the inconvenience you experienced during your visit. Your feedback is important to us, and we take it seriously. We strive to improve our services and ensure timely care for all our patients. Please consider reaching out to us directly so we can address your concerns and work towards a better experience. Thank you for bringing this to our attention.

Chardae Mckoy Publicada en Google

Experiencia negativa: Appointments are never seen on time my kid had what they scheduled as extractions he couldn’t eat he had a 9 am appointment that we arrived to at 8:37 am… after 9 am I went to ask about time and the manager says he needs to have a consultation and we could then choose to do the extractions the same day and it could be 2 hours no empathy for a 12 year old it’s now 11 am and we haven’t been seen!!!

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Dear Chardae, we sincerely apologize for the experience you and your child had at our office. Timeliness and empathy are important to us, and we are disappointed to hear we fell short. Your feedback is valuable, and we will address this with our team to improve our scheduling and communication. Please reach out to us directly so we can make this right for you and your child. Thank you for bringing this to our attention.

Ryan Akers Publicada en Google

Experiencia negativa: The first few times I brought my kids here, everything went smoothly. But the last several visits have been very disappointing. On two different occasions, they called and texted to confirm my appointments, only to have me sit in the waiting room for 20 minutes before being told they were short a dentist or that the one who accepted my insurance wasn’t available. That meant leaving work for nothing—not once, but twice. If you can’t honor the appointment, why confirm it and then make someone wait just to say they can’t be seen? Another time, my son had an appointment for a cleaning and cavity fillings. It took nearly an hour just to be called back. After the cleaning, he sat in the chair for 30 more minutes before a dentist ever came in. He ended up having to leave for work, and we had to come back the following week to finish. To be fair, the hygienists have always been kind and professional, but the ongoing communication issues and long waits are unacceptable. The waiting area also isn’t as clean as it should be, which doesn’t inspire confidence. At this point, I’m done giving chances. With so many dentists in the area, I’ll be taking my family elsewhere. It’s unfortunate, because I wanted to like this practice—they’re close to home—but the repeated problems make it clear this just isn’t the right place for us.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Hi Ryan, we sincerely apologize for the frustrating experiences you've had during your visits. Your feedback about appointment confirmations, wait times, and cleanliness is important to us, and we're addressing these issues with our team. We're glad to hear that our hygienists provided you with kind service, but we understand that this doesn’t make up for the overall experience. We appreciate your feedback.

Ashley Perrett Publicada en Google

Experiencia negativa: They make you an appointment and make you wait a whole hour to get seen. It’s like if they book so many people at the same time. It’s very time consuming and they don’t take inconsideration that children have sport practices, other siblings that have to be picked up from school. This is way it’s called an appointment to get seen at that time.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Dear Ashley, we sincerely apologize for the wait you experienced during your visit. We strive to provide timely care and understand how valuable your time is, especially with children’s schedules. Your feedback is important to us, and we will work on improving our appointment system to minimize wait times. Thank you for bringing this to our attention.

Jade-Destiny McCauley Publicada en Google

Experiencia negativa: Have came multiple times for cleanings and for boyfriends cleaning each time the wait is over 2 hours. Waiting room filled to the point of no seating.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Dear Jade, we regret to hear you had a frustrating experience with us and appreciate your feedback. Please contact our office directly so that we can work towards a solution for you.

Ashley Turkasz Publicada en Google

Experiencia negativa: This place deserves 0 stars. I have NEVER dealt with such incompetence across an entire company. The only redeeming thing is the actual dentists and dental hygienists are kind and good at their jobs. I pre-paid for a service, which was my own fault for trusting their recommendation. When I went back, we decided not to do it, and they said they would submit a refund request that day. They did not. When I called billing 2 weeks later, they had no record of the request. Throughout the entire refund process, there has been terrible communication and straight up lies between corporate billing and the office, each pointing fingers at each other for why the refund isn't being processed. We're past the timeline they gave, and now I've been told that after I spoke to Sonia, the office manager, 3 weeks ago, when she told me she would reach out to the billing team and request a partial refund (apparently it's tied up with a separate insurance claim), the billing team has no detail of that! So now I have to keep waiting for them to talk to each other. No one will help figure out, at this point it has been over 3 months since the initial refund request was supposed to be submitted, and I fear I will never get that money back. Icing on the cake - even though we verified our insurance before every visit, we received an EOB stating the doctor was out of network. The office had no idea why, so after calling insurance, I found out that the dentist they scheduled us for, the one they confirmed MULTIPLE TIMES, was in network, was not in network. She was 5 days after our visit. FIVE DAYS. Now, because of their errors and misinformation, we are going to be out thousands of dollars. There were a lot of other issues too with getting follow-up appointments scheduled (we're still getting emails for appointments that we cancelled) and waiting for almost three hours in the waiting room. I have been to many, many doctors and dentists in my life. I have never had something like this occur. Do yourself a favor and go anywhere else.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Dear Ashley, we sincerely apologize for the frustrating experience you've had with our billing and communication processes. Your feedback is invaluable, and we are committed to resolving your concerns. Please reach out to us directly so we can assist you personally and address the issues you've faced. Thank you for acknowledging our dental team; we will strive to improve our services. We appreciate your patience and understanding.

crystal crismond Publicada en Google

Experiencia negativa: WASTE OF TIME. All the other bad reviews are right. Their address improperly located on Google Maps which adds to the frustration of delayed waiting and poor service.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Dear Crystal, we apologize for your experience and understand your frustration. We're working to correct the address issue on Google Maps and improve our service. Your feedback is valuable to us, and we're committed to making things right. Thank you for bringing this to our attention.

Ana Betsy Publicada en Google

Experiencia negativa: Terrible place! As soon as you enter the atmosphere of the place gives you signs that you should not be there: dirty windows and floors, noise, everything looks neglected. I arrived 20 minutes before my appointment. They didn't even notice my presence. I checked in and completed my papers. I waited for 1:30h (because I had to remind them that I had been waiting for a long time). They told me that the appointment was scheduled for a cleaning and examination, reasons why I was not there. The room is super unhygienic, nauseating and neglected. No privacy , I listened to everything that happened with the patient in the other room. I wish I had something good to say about this place but unfortunately I don't have anything positive about this experience. Dignify people's time and health!!!

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Dear Betsy, we're truly sorry to hear about your experience at Brident Dental & Orthodontics. Your feedback is essential, and we take it seriously. We apologize for the wait, the cleanliness issues, and the lack of privacy you encountered. This is not the standard we strive for. We are addressing these concerns with our team to ensure improvements are made. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

Rose Todd Publicada en Google

Experiencia negativa: I went to brident dental a few days ago, in pain, they said I did not have an infection under my bridge, they offered to pull the tooth behind my bridge, & gave me a paper with endodontics doctos to go see. I knew something was wrong. I left, & made appointment with another dentist, they did complimentary exam & x ray, the doctor said I have 2 absess under my bridge & prescribed me a Z Pac. ?? I don't get it. Got 2nd opinion, 7-10-25, Edit post: the dentist who offered to pull the cracked tooth in the back, was correct about that tooth being source of pain. But said I did not have an infection with any of my teeth. I got there at 11 a m, & left at 2:30 p m. The office was dirty, the floors especially, if I remember correctly, the dentist said she doesn't have a lot of experience with extractions. The biggest problem to me was the medical equipment in the office, did not take pictures that showed the 2 absess under my bridge, that's the next dental procedure I've got to address.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Dear Rose, we're truly sorry to hear about your experience. Your feedback is important to us, and we take concerns like yours very seriously. We strive to provide the best care possible, and it seems we fell short in this instance. We would appreciate the opportunity to discuss your visit in more detail. Please reach out to us directly so we can address your concerns and improve our services. Thank you for bringing this to our attention.

M G Publicada en Google

Experiencia negativa: They won’t respect your time! I overheard a young boy tell his grandma that he was ready to go home because it’s been 2 hours. After 15 mins that I had been there, they were finally called back. I waited an hour, asking if I would be called back soon (no one else was the lobby at the time) and I had still not been called back. I had 2 appointments scheduled, 1 for an ortho consultation and 1 for a teeth cleaning. It’s hard to believe that at least one appointment could not get started within a hour. The front desk person was helpful and said they informed them a couple times. I left since I felt they were weren’t going to respect my time either. I was not about to wait 2 hours to find out if I would be called back! I won’t be back and would not recommend to anyone!

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Hi MG, we sincerely regret to hear about your experience with a long wait time. We understand how valuable your time is, and this situation sounds frustrating. Your feedback is important to us, thank you.

Brooke Beasley Publicada en Google

Experiencia negativa: If negative reviews existed this place would be the winner. (GENERAL SIDE) My daughter is 11. She came in for X-rays and braces consultation. We were told braces were good to go. Cool I knew she would need them. I was told she would need a tooth pulled but would need to schedule this to come back in 2 weeks along with her cleaning and to place the bottom braces on. Perfect. We show up wait more than a hour to be told by the dentist that he recommends I schedule a peds dentist there and they can extract the tooth. All they would do is a cleaning. I asked about the bottom braces and this had to be confirmed since she didn’t get the tooth removed, they went ahead and placed the bottom braces on. Okay cool once more we are scheduled to come in ( keep in mind this is my 3 visit in less than a month so I have had to take off work) we wait the 45 minutes to go to the back to be told my daughter is to old to be seen my their peds dentist because there pedis only goes up to 10 years of age. My question is THEY scheduled this appointment in office. They have her age in her chart it hasn’t changed in the last month. I was giving the excuse oh our peds dr is new. OKAY AND? That doesn’t change my daughters age or the fact that they have her chart with all her information in it. I was told I needed to call these numbers on a pamphlet they provided. I call to be told that they didn’t understand why my daughter was needing to anesthesia for a baby tooth and then I needed to call my insurance and find a different provider. I finally found a provider within my insurance network and they requested that I need to get the X-rays from BRIDENT considering they already charged my insurance for them or I would be charged at a pocket for new set. I called Brident I was told I need to sign a release. Cool I understand. I was asked if they could please email it to me and I was told no I have to come in person and sign the form then they could release my information to the new dentist. I go in and sign the form and ask them after I sign the form if this is all that was needed To send over the information to the new dentist and was told yes. Today I called my daughter‘s new dentist to see if they received the x-rays and was told no. The new dentist office called Brident and was placed on hold and then sent to a voicemail. I called and spoke to a representative and was informed that it could take up to 30 days because they have to send the form to corporate. I asked if they could just email me the x-rays and then I can take them wherever I need to go and she said she would have to get with her manager and call me back. The communication on the general side of this office is a complete joke. So if your looking for a place to take your money, do the bare minimum work, charge your insurance, and NOT release your information that you have already paid for this this the place for you.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Brooke, due to the sensitivity of this matter, we currently cannot provide a public response. Our team is looking into the situation and once we’re finished reviewing, we will address any questions and concerns. Thank you for your patience and understanding as we work to resolve the situation.

Maria Machuca Publicada en Google

Experiencia fantástica: Very friendly and Nice. Lizz and all the staff are amazing.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

We’re delighted with your 5-star review! Your dental health is a top priority and we hope to welcome you again for more outstanding service.

Sincerely,

Brident Dental & Orthodontics

Rocio Ramos Publicada en Google

Experiencia fantástica: Grat work on my son he was happy.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you for the 5-star review! We’re thrilled to know you had an exceptional experience with our committed team of dental health experts.

Sincerely,

Brident Dental & Orthodontics

B.H. Seymour (Bubba) Publicada en Google

Experiencia negativa: Appointment was at 3:30 and still sitting in the waiting room @ 4:30 1 hour after my appointment was scheduled I feel this is unacceptable and unprofessional for any business

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Seymour, we regret to hear about your experience with the long wait time. We understand how valuable your time is, and this situation sounds frustrating. Your feedback is important to us, thank you.

Meow Meow (Kapono) Publicada en Google

Experiencia negativa: Genuinely never go here. I got surgery to get four teeth extracted and got sepsis right after. Not only that but the surgeons laughed at me when I was in pain during surgery. Couldn't fight back either. Might be traumatized. If you also want to be scarred for life, this place is the right fit for you. For any other sensible person, NEVER go here. Not worth a single cent. -10000/10

Brident Dental & Orthodontics
Brident Dental & Orthodontics

We are truly sorry to hear about your experience, Meow Meow. Your safety and comfort are our top priorities, and we take your feedback very seriously. Please reach out to us directly so we can address your concerns and work towards a resolution. Thank you for bringing this to our attention.

Gloria Whiteman Publicada en Google

Experiencia fantástica: I go to the one in Alvin. Love them and they are easy to work with. Allison is great!!!!She has helped me and is always smiling

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you for the 5-star review! We’re thrilled to know you had an exceptional experience with our committed team of dental health experts.

Sincerely,

Brident Dental & Orthodontics

Danielle David Publicada en Google

Experiencia negativa: Well was hoping that the other reviews that I saw were wrong nope! I sat in that waiting room for an hour and a half not being updated on delays not being told okay theres a wait of so many minutes. I ended up leaving so I have nothing to say regarding the treatment I never got the chance to see the dentist.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Danielle, we truly regret to hear that you had a frustrating experience. Your honest feedback is incredibly important to us, and we genuinely appreciate you bringing it to our attention.

Arleth Gonzalez Publicada en Google

Experiencia negativa: DO NOT COME HERE! this place is a SCAM!! I got braces back in 2022-2024 i was on a payment plan and paid ON TIME EVERYTIME. Even after removing my braces i still paid on time. My last payment was suppose to be on April 2025 FINALLY. I called the customer service line to ensure the payment amount so i can have it ready for them they confirm it would be $151.00 right before hanging up they proposed a ( pay right now and get a discount) i agreed & scheduled a call back. Once they called me back they mention that due to a “SPECIAL extra TREATMENT” they have added a $500 extra fee to my acc. After being transferred to 4 different people no one could figure out the “ special extra treatment” after the 5th person she magically found out its (“interest”) and COULD NOT explain to me how i got it. in my contract interest was already INCLUDED and in my payment plan. They refuse to remove it and now i have to pay $500 EXTRA that i dont have. Whats more upsetting is them telling me on my LAST PAYMENT. Because after 3 years of being their customer they decided that they “JUST” remembered that they needed to add it. HORRIBLE PLACE.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Arleth, due to the sensitivity of this matter, we currently cannot provide a public response. Our team is looking into the situation and once we’re finished reviewing, we will address any questions and concerns. Thank you for your patience and understanding as we work to resolve the situation.

Steve Fox Publicada en Google

Experiencia fantástica: My kids had a great day at the dentist thanks to the new staff. Thank you to everyone.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you for the 5-star review! We’re thrilled to know you had an exceptional experience with our committed team of dental health experts.

Sincerely,

Brident Dental & Orthodontics

Angelle Thibodeaux Publicada en Google

Experiencia fantástica: Amazing experience, front lady took care of my daughter’s paperwork very quickly without any issues. Our dental assistant we had was amazing and so sweet. Dentist was very helpful and clear about treatment plan. The lady that does the treatment plans and payments was fast and efficient.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

We’re grateful for your 5-star review and thrilled you had a superb experience. We always strive to offer affordable, timely and compassionate care in in professional dental services, and we're glad we met your expectations!

Sincerely,

Brident Dental & Orthodontics

Ana Palomar Publicada en Google

Experiencia negativa: Horribleeee I would Nooooot recommend this plaace to anybody very unprofessional Got there 30 mins before our appointment and waited 2 hours front desk very unprofessional people sitting out side, office is full they over book the schedule...veryyy unprofessional ,rude don't waisted your time or your money .......

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Hi Ana, thank you for sharing your feedback. If you'd like to discuss this further or there's anything we can do to help, please don’t hesitate to reach out to us directly and we're more than happy to assist you.

Philip Vrazel Publicada en Google

Experiencia negativa: We arrived 15 minutes early for a 1:30 appointment, didn't even get acknowledged when we signed in. Sat down with my daughter a waited, room was full of kids and moms. We were there for over an hour, 45 minutes past the appointment time. We just got up and left. Not the first time for this, but they need to understand customer service and respect for ones time. If going to be late, just communicate.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Phillip, we truly regret to hear of your experience. Please know that we strive for you to always feel acknowledged as well as have an efficient appointment. If there's anything we can do to help, please don’t hesitate to reach out to us directly and we're more than happy to assist you.

Debbie Publicada en Google

Experiencia fantástica: Very pleased with staff and dental care I received. Everyone is friendly.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you for the 5-star review! We’re thrilled to know you had an exceptional experience with our committed team of dental health experts.

Sincerely,

Brident Dental & Orthodontics

Melissa Rocha Publicada en Google

Experiencia negativa: Having an appointment time means nothing as they enjoy overbooking, prescriptions may or may not be called in. A few team members are nice and their care shows in their bedside mannor, sadly the majority are abrasive and it creates a negative experience overall

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Melissa, thank you for your feedback. We understand the value of your time and are continuously working to improve the experience for all our patients. We’re glad to hear that some of our team made a positive impact, and we are always striving to ensure consistent and professional care across the board. If you have any further concerns or need assistance, feel free to reach out directly. We appreciate your input and hope to continue improving.

Sandra Canon Publicada en Google

Experiencia negativa: Got there 30 mins before our appointment and waited 3 HOURS before they told us that they mixed up doctors and we could either pay with cash or drive an hour and a half at 9 in the morning the next day to another office. They would not cooperate when it came to insurance and refused to speak with us 90% of the time to even resolve anything. The place was packed because they clearly overbooked and people were begging to know anything and if they would even get in to even be seen at all. I will not ever be returning and I dont recommend doing business with them unless you’d want to waste a whole day in an uncomfortable waiting chair.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Beverly, we appreciate your feedback. We understand the importance of efficiency and clear communication during visits. Our goal is to provide thorough care while working within scheduling and procedural guidelines. If you have any further concerns about your experience, we encourage you to reach out to the office directly.

Karen Crowson Publicada en Google

Experiencia positiva: I think y’all overbook your patients making them wait for over hour and half for scheduled appointments. It’s not fair to the patients. I really like the people that work for here though.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Karen, we truly regret to hear that you had a frustrating experience. Your honest feedback is incredibly important to us, and we genuinely appreciate you sharing your thoughts.

Brinda Bailon Publicada en Google

Experiencia negativa: Worse place ever my mom lost a crown about a month ago a crown that’s not even 6 months old! She went back to get it resolved and now they won’t see her they been giving her the run around for 2 weeks already! She went to ask for a temp crown atlease and the lady in the front just told her blunt no asked for a manager they refused they won’t even works around her schedule A TEMP CROWN ANY DA CAN DO IN LESS THAN 4 minutes ! but the hurry to clock out is stronger than the willing to help out their patients ! SHAME OM THE STAFF

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you for sharing your feedback, Brinda Bailon. We apologize for the frustration your mom has experienced. We understand the importance of timely care and are committed to addressing patient concerns. If there’s anything more we can do to help resolve the situation, we encourage you to reach out to us directly. We strive to provide the best service possible, and we appreciate your patience as we work to improve our processes.

Natalie R Publicada en Google

Experiencia negativa: It's very ridiculous the amout of wait time that takes them to even get you in a room why give people appointment time if you get them in 2hrs after time not even counting what you wait after that very rude employees they act like their bored at life definitely changing to a different dentist where my money its worthy will neverrrrrr return to this location

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you for your feedback, Natalie. We understand your concerns about wait times and the experience you had with our team. We aim to provide the best service possible, and your input helps us improve. If you'd like to discuss your visit further, please feel free to contact us.

Selena Gonzales Publicada en Google

Experiencia negativa: I’m really not one to leave reviews & bad ones at that but this office is RIDICULOUS & so unprofessional. Don’t go here unless you’re desperately in need. The girl at the front desk always looks unhappy & miserable. Every time I call the office they NEVER pick up & I always get sent to customer service. If I could leave anything less than a 1 ⭐️ I would. I can go on but I’ll just leave it at that. Good luck.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Hello Selena Gonzales,

Thank you for taking the time to share your feedback. We’re sorry to hear about your concerns and appreciate you bringing them to our attention. We aim to provide a positive experience for all our patients and take feedback like yours seriously. If you’d like to discuss your experience further, please don’t hesitate to reach out directly. Your input is valuable as we work to improve.

Pc Patch Publicada en Google

Experiencia negativa: Not a very good facility. Make you wait beyond your appointment time. The receptionist didn't seem to care to much about the wait time. Apparently only having 1 dentist on duty and had 5-7 patients already in the back. I do not recommend this facility at all. An appointment is an appointment for a reason. This would be my first time going to the facility. The atmosphere wasn't pleasant either.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Hello Pc,

Thank you for sharing your feedback. We understand the importance of timely appointments and take your concerns seriously. Your comments help us review our processes and work towards providing a better experience for all patients.






Norman Davis Publicada en Google

Experiencia fantástica: I have been going to Brident for a few years now and they have always done a great job with cleanings.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

We’re grateful for your 5-star review and thrilled you had a superb experience. We always strive to offer affordable, timely and compassionate care in in professional dental services, and we're glad we met your expectations!

Sincerely,

Brident Dental & Orthodontics

hart Publicada en Google

Experiencia fantástica: After years in Arkansas with no help we came in today just expecting a consultation only to be greeted with the friendliest of staff that showed us genuine care and worked with my budget and down payment yo get my baby fixed up! After years of her not being confident of her beauty because of her smile she will now have the beautiful smile she has always wanted thanks to brident dental of alvin. Thank you guys for everything you have just made this mama’s heart swell a little bit more and have definitely put a smile back on my baby’s face!

Brident Dental & Orthodontics
Brident Dental & Orthodontics

We’re delighted with your 5-star review! Your dental health is a top priority and we hope to welcome you again for more outstanding service.

Sincerely,

Brident Dental & Orthodontics

Jennifer Aguillon Publicada en Google

Experiencia negativa: Front office lady was extremely rude and dismissive. Scheduling is a nightmare, call center and office obviously do not communicate or inform each other of in office practices/preferences. Had to drive a distance to get there only to be told we would have to reschedule because their lunch was coming up. Kind of feels like if you have a community health plan they think they can treat you like you are beneath them. But really that front lady needs a serious attitude adjustment.

James go Publicada en Google

Experiencia negativa: Horrible, horrible horrible would never recommend this place to anyone! Entire staff and receptionist is so slow not to mention their entire rooms were filthy and disgusting. You would think going somewhere to get dental work. The rooms would be spic and span, but they were nasty and dirty.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Hello James,

We sincerely apologize for your experience and the cleanliness issues you encountered during your visit. This is not the standard we strive for, and we appreciate your feedback. We're committed to improving our facilities and ensuring a better experience for all our patients in the future. Thank you for bringing this to our attention.

Charissa Seretti Publicada en Google

Experiencia fantástica: Super cool staff. The guy at the front is awesome. And he treats my son like a "cool kid"...

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you for the stellar 5-star review! Your positive feedback motivates us to continue delivering top-notch care and service in all areas of dental health care.

Sincerely,

Brident Dental & Orthodontics

Ursula Bryan Publicada en Google

Experiencia negativa: I hate this place have waited for almost 2 hours at times. Another time they had me checked into a room; but I was still in the lobby. They were doing my procedure on someone else!!! They overcharged me and their customer service is so bad; I can’t get anywhere. Do Not Go to this place!!!!

alyssa bowen Publicada en Google

Experiencia negativa: Horrible service. I will never go back to this location. The lady at the front desk was the rudest person I have ever had to deal with

Dina Quintanilla Publicada en Google

Experiencia negativa: Do not recommend they gave me the wrong information for 3 appointments and when I asked why they didn’t send me a voicemail or an email they said they couldn’t she gave me No reason just said she couldn’t. Also i take out my kid from School just to get that they aren’t able to do the appointment

Ari Publicada en Google

Experiencia fantástica: Veronica was exceptional!!! She is amazing so detailed and great customer service. I would like to recommend coming to this location and give 5 stars! Ask for Veronica, she’s the best!

Brident Dental & Orthodontics
Brident Dental & Orthodontics

We’re delighted with your 5-star review! Your dental health is a top priority and we hope to welcome you again for more outstanding service.

Sincerely,

Brident Dental & Orthodontics

Elma Williams Publicada en Google

Experiencia fantástica: Dr Smith is wonderful.She is goingvto fix my teeth..Best dentist with so much patients..

Brident Dental & Orthodontics
Brident Dental & Orthodontics

We truly appreciate your 5-star review! It’s fantastic to see that you had an exceptional experience. We care about your dental health, and always strive to make every appointment a positive one.

Sincerely,

Brident Dental & Orthodontics

Jessica Ventura Publicada en Google

Experiencia negativa: Worst dentist ever they are a joke my second time scheduling an emergency appointment because I have a bad toothache the first time I waited 1hr 30 minutes for the front desk person, today I called in the morning to make and appointment and they got me in just to be told that the regular dentist people wasn't in today.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Hello Jessica,

I'm truly sorry to hear about your disappointing experiences. It is concerning to know about the long wait times and the scheduling issues you encountered. We strive to provide prompt and efficient service, and it seems we fell short in your case. Your feedback is invaluable, and we will work on improving our scheduling and communication processes. Thank you for bringing this to our attention, and I apologize for any inconvenience caused.

Sarah adams Publicada en Google

Experiencia fantástica: Absolutely love this place and the people! We have never had a bad experience

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you for the 5-star review! We’re thrilled to know you had an exceptional experience with our committed team of dental health experts.

Sincerely,

Brident Dental & Orthodontics

Stephanie Ross Publicada en Google

Experiencia fantástica: All my visits to Brident Dental have been very satisfactory including my latest one which was an implant. Several steps are involved but the outcome was great

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you for the excellent 5-star review! It makes our team proud to know that they delivered on our promise of affordable, timely and compassionate dental health care. We hope to welcome you again soon.

Sincerely,

Brident Dental & Orthodontics

Jennifer Quiroz Publicada en Google

Experiencia negativa: Don't go here this people be getting you for your money even if you have Insurance! The back staff gets an attitude with you there not professional at all there no help at all!!

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Dear Jennifer,

We understand your concerns about the service you received, and it’s important to us that all our patients feel they are treated fairly and with respect. The issues you’ve mentioned regarding the behavior of our staff and your concerns about billing are not reflective of the standard of care we strive to provide. We will be looking into these matters to ensure that our patients receive both professional and courteous service.

Thank you for bringing this to our attention. We are committed to making the necessary improvements.

Sincerely,
The Crown Dental Team

Dolores Wolfe Publicada en Google

Experiencia fantástica: My best experience first with my assistant Miss Misty Perkins she is the Best and My Dr. Smith so excellent.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Dolores, thank you for the positive review. We strive to provide our patients with on time professional, affordable, and quality services. We are glad you had a great experience at our office.

M Publicada en Google

Experiencia fantástica: Michael is very welcoming and understanding; makes the environment very pleasant. Thank you.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thanks for the great review, Mae. We strive to provide our patients with on time professional, affordable, and quality services. It was a pleasure serving you as a patient.

April Sides Publicada en Google

Experiencia negativa: Went in to have my tooth pulled and start an implant. Was originally told it would cost me out of pocket just over $1100 but I could get financed. Nothing wrong with my bones or jaw and the dentist supposedly had to put extra material to “lift” the implant? I have had an implant done before and my out of pocket cost was less than $300!! So total cost once all was said and done was over $2k. I can’t really go back in and say take it out! I feel they over charge and don’t tell their patients everything!! Look elsewhere for dental care! Edit: if I could give 0 stars I would. Something felt off about what I was being told so I got a second opinion. Turns out the “sinus lift” was never done! Brident charged me for a service that was not done. I took a copy of my CT scan in to prove to them that they were charging me incorrectly. I haven’t heard a peep from them since. Don’t trust this office!

Desiree Hudson Publicada en Google

Experiencia fantástica: The Dr. was so nice and gental with my mouth she explained everything to where I could understand what the problems were and the financial lady (sorry I forgot her name) was just as nice and explanatory we came up with a GREAT financial plan that won't break my pocket so I would have to say this is my Dentist office from now on

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you so much for your kind words, Desiree! We are delighted to hear that you had a positive experience with both the dentist and our financial team. We look forward to providing you with excellent care and service in the future as your go-to dental office.

Josie Nealey Publicada en Google

Experiencia fantástica: I love this dental office it is everything the staff is the sweetest very helpful. Making sure they take care of your children by any means necessary and for that I love them. Thanks again Brighten Dental Alvin, me and My Kids appreciate you more than we can say.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you so much for your kind words, Josie! We are thrilled to hear that you and your kids had a positive experience at Brighten Dental Alvin. Our staff is dedicated to providing top-notch care and making sure your children feel comfortable and well taken care of. We appreciate your feedback and look forward to seeing you all again soon!

Ce Oz Publicada en Google

Experiencia fantástica: Wow such a professional office! The staff was amazing and so helpful especially the front staff!

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you so much for your kind words, Ce! We strive to provide top-notch service and it's great to hear that our staff made a positive impression on you. We look forward to seeing you again soon!

Raul Cortez Publicada en Google

Experiencia fantástica: Dr Chao was extremely caring and amazing! Sarah was super sweet and Diana was helpful with getting me an oral surgeon appointment

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you so much for your kind words, Raul! We are thrilled to hear that you had a positive experience with our team. Dr. Chao, Sarah, and Diana are all dedicated to providing excellent care to our patients. We look forward to seeing you again soon!

Dina Shipman Publicada en Google

Experiencia fantástica: Susan was very helpful & courteous thru the whole process of getting my mother-in-law’s dentures.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thank you so much for your kind words, Dina! We are delighted to hear that Susan was able to provide such excellent service for your mother-in-law. We truly appreciate your feedback and look forward to serving you again in the future.

MemeLookingAss Aha Publicada en Google

Experiencia fantástica: I went in today and staff was wonderful and professional. 11/10 recommend.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

This is great news! Thank you so much for your kind words, We are excited to hear that you had such a positive experience with our staff. We will always strive to provide our patients with on time professional, affordable, and quality We look forward to welcoming you back in the future!

Amaan Hafeez Publicada en Google

Experiencia fantástica: Nice office. The assistants are kind and helpful in letting you know the full procedure would recommend.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Amaan, Thank you for the positive review. We strive to provide our patients with on time professional, affordable, and quality services. We are glad you had a great experience at our office. We look forward to seeing you again soon!

Pedro Aguilar Publicada en Google

Experiencia fantástica: Grate service, this office and its staff are very helpful the manager was really nice

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Pedro, Thank you for the positive review. We strive to provide our patients with on time professional, affordable, and quality services. We are glad you had a great experience at our office. We look forward to welcoming you back soon!

Juan Tovar Publicada en Google

Experiencia fantástica: Amazing place to go, nice staff and takes care of their patients well done!

Brident Dental & Orthodontics
Brident Dental & Orthodontics

This is great news Juan! We strive to provide our patients with on time professional, affordable, and quality services. We're so happy to know that you had a good experience. We're so happy to know that you had a good experience with our staff.

Jesus Martinez Publicada en Google

Experiencia fantástica: This location never disappoints ! Great customer service, the staff is awesome and will take care of you. HIGHLY RECOMMEND!!!

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Hello Jesus, thanks for the positive feedback! We strive to provide our patients with on time professional, affordable, and quality services. We're always happy to hear good things from our patients. We look forward to continuing to provide you with excellent care.

Alex Torres Publicada en Google

Experiencia fantástica: Tavatha attended me very well and gave me a great experience for my first time there aslong with the other staff. 10/10

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Thanks Alex! We’re thrilled that you were satisfied with our services. We strive to provide our patients with on time professional, affordable, and quality services. Your feedback is appreciated. We look forward to continuing to provide you with exceptional care in the future!

Leo Cerda Publicada en Google

Experiencia fantástica: Front desk lady very prompt very helpful very nice. And a young lady named Kimberly Cerda is very professional with her work. They will take care of you. Awesome place!!!!!

Brident Dental & Orthodontics
Brident Dental & Orthodontics

We always enjoy hearing what our patients have to say, Leo! We strive to provide our patients with on time professional, affordable, and quality services. We’re glad we could be of service and appreciate the kind words! We look forward to seeing you again soon!

stacy cantu Publicada en Google

Experiencia fantástica: I recommend getting your teeth services here , the staff are amazing and patient! The environment is welcoming and always clean.

Brident Dental & Orthodontics
Brident Dental & Orthodontics

Hello Stacy, Thanks for the positive feedback! We strive to provide our patients with on time professional, affordable, and quality services. We're always happy to hear good things from our patients. We look forward to seeing you again soon!

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