Man Dental West Covina

266 S Glendora Ave Suite A, 91790, West Covina

'Quality Care You Can Trust'

Our practice, Man Dental, located in West Covina, specializes in both general and cosmetic dentistry. We proudly accept most PPO insurances and are also able to accept Denti-Cal through Medi-Cal. For further details, please give us a call.

Our comprehensive range of services includes routine annual teeth cleaning, extractions, fillings, wisdom teeth extractions, root canals, crowns, implants, teeth whitening, and Invisalign treatments.

Please do not hesitate to contact us should you have any questions or wish to schedule an appointment!

Horario de apertura

  • Domingo: (closed)
  • Lunes: 8h-19h
  • Martes: 9h-18h
  • Miércoles: 9h-18h
  • Jueves: 8h-19h
  • Viernes: 9h-18h
  • Sábado: (closed)

Servicios y Tratamientos

Implantes dentales
Blanqueamiento dental

Man Dental West Covina: Opiniones

4.9/5 (200 Opiniones)
Linda Easley Publicada en Google 3 months ago

Experiencia fantástica: The ladies in the office and there side kick is awesome Dr Da Jesus is genuinely kind and does phenomenal work I highly recommend them patient gentle and throughly explains the plan

Linda De Leon Publicada en Google 3 months ago

Experiencia fantástica: I always enjoy my visit to the dentist office. The receptionist is very friendly and the dentist as well. I always leave with joy in my heart ❤️

Man Dental West Covina
Man Dental West Covina

Hi Linda,

We appreciate you for taking the time to review the clinic! We are very happy that we were able to provide a satisfactory experience for you. Thank you and we hope to see you soon! Thank you!

- Man Dental

Fuqiang Lee Publicada en Google 3 months ago

Experiencia positiva: Their staff are all very friendly. The doctor who helped me in particular was excellent. I was very nervous at first, but she patiently communicated with me and explained what to do if I felt any pain. During the teeth cleaning, her technique was very gentle and careful. Thank you again, Dr. Angela Wu.

hengshan zhou (Shine Zhou) Publicada en Google 3 months ago

Experiencia fantástica: The service attitude is very good.

Glenn Snowden Publicada en Google 4 months ago

Experiencia fantástica: Dr. Mann and his staff at West Covina Dental are truly amazing! Everyone there is respectful, professional, and caring. I came in with bad muscle pain and didn’t even have my ID on me, but they still took me in just on good faith and helped me right away. That kind of kindness is rare these days. They’ve been nothing but good to me, and I’m really grateful for all they’ve done. Thank you, Dr. Man and the whole team — you guys are the best!

bmw 78999 Publicada en Google 4 months ago

Experiencia fantástica: Handled my filing with remarkable efficiency and a high level of attention to detail. The process was smooth, timely, and clearly managed with care. I truly appreciate the professionalism and would gladly recommend their services.

Lin Lay Publicada en Google 4 months ago

Experiencia fantástica: A very clean and cozy place and staff are very nice and friendly. I am very pleased to the service and scheduling.

Kirely Nieto Moreno Publicada en Google 4 months ago

Experiencia fantástica: I was attended very quickly. Staff and doctors are very kind and professional. Rooms are very clean and organized. Overall, great experience :)

Jr Ruiz Publicada en Google 5 months ago

Experiencia fantástica: Best care, fast service

lc z Publicada en Google 5 months ago

Experiencia fantástica: The service was excellent - they scheduled my kids' dental appointments quickly, efficiently, and professionally

Erika Harwood Publicada en Google 7 months ago

Experiencia fantástica: Switched to Man Dental after changing insurance and was extremely happy with the switch. Friendly staff. Clean and organized office. Great experience.

Michael Chamseddine Publicada en Google 7 months ago

Experiencia fantástica: Ive been coming to Man Dental for years now. I had an annoying tooth ache for weeks. I was paired up with Dr Mo. She found the issue immediately. In less then 1 hour I was on my way. The staff has always been great. Dr Mo has steady hand for the perfect work. Thank you guys once again.

Linda Lay Publicada en Google 7 months ago

Experiencia fantástica: Very thorough and I was so happy to switched over with this Dental office. Staffs were very nice. Thank you!

Xueying Zhao Publicada en Google 8 months ago

Experiencia fantástica: Very nice place, so patient and helpful. My son loves here so much.

Fortunato De Jesus Publicada en Google 8 months ago

Experiencia fantástica: Pleasant crew. Very helpful and shows concern on the well being of patients or customers .

John Wayne Publicada en Google 8 months ago

Experiencia fantástica: I was in some pain and needed a root canal, my dentist referred me here because the shape of my tooth root made the job a little tough. Long story short they took care of me like pros, communicated with me well, and fixed me up right. On top of everything else, fully disclosed cost and procedure. Everybody I met was kind and helpful. Happily recommend to anybody that needs work. They do take medi-cal at the time I went.

Pabope Publicada en Google 8 months ago

Experiencia fantástica: Amazing work as always, teeth feel fresh. Staff are very helpful and friendly.

Jeremy Nicole Aris Publicada en Google 8 months ago

Experiencia fantástica: Dr. Man and his team are great. Very friendly and efficient. Front desk was friendly and helpful. Glad to have found a local dentist that I can take my family to from now on.

Jacky Peralta Publicada en Google 9 months ago

Experiencia fantástica: Have always been wonderful and incredibly helpful. Would and have recommended them to others

Yomi Ruvalcaba Publicada en Google 9 months ago

Experiencia fantástica: Great staff! All were very friendly and patient. Very professional group

Obaidah Ramadan Publicada en Google 9 months ago

Experiencia fantástica: The dentist was very gentle, professional, and made my kids feel completely comfortable. The staff were very friendly and welcoming and nice. Highly recommend!

Sandro Sixtos Publicada en Google 9 months ago

Experiencia fantástica: This is the best dental office I have ever been to. This place is a really good choice! This will be my go to office from now on :)

Dustin Publicada en Google 9 months ago

Experiencia fantástica: A dentist that actually cares about your teeth. Doesn't feel like their just trying to get it done half fast like other dentists I've visted.

Ben Ly Publicada en Google 9 months ago

Experiencia fantástica: Dr man is very gentle but tough on my smoking stain.best dentist ever.and Evon is very kind to me and following on all appointments.everyone is very nice.the assistants are all very kind.thanks

Armida Lango Publicada en Google 9 months ago

Experiencia fantástica: I love my dentist very professional!!

Diane Valenzuela Publicada en Google 10 months ago

Experiencia fantástica: The dentist are very nice and friendly so are all the staff they make you feel so welcomed. Also very clean. I would recommend anyone to come here. If I could give a 10 star I would.

Vivian Velasco Publicada en Google 10 months ago

Experiencia fantástica: Very gentle dentist, excellent receptionist. Definitely recommend.

Valeria Lopez Publicada en Google 10 months ago

Experiencia fantástica: If you have any concerns over broken teeth fillings or anything achy trust me this is the best place to go , staff is super friendly and makes you feel welcome

Deng Kevin Publicada en Google 10 months ago

Experiencia fantástica: recently had a dental implant here, and the whole experience was excellent. The doctor is very professional and gentle, making the procedure smooth and almost painless. Everything was clearly explained before the surgery, and the aftercare instructions were very thorough, which gave me a lot of peace of mind. The clinic is clean and comfortable, and the staff are friendly and attentive. Thanks to the doctor, I can smile with confidence again. Highly recommended!

Anahi Rodriguez Publicada en Google 10 months ago

Experiencia fantástica: I had a great experience at Man Dental (: would refer all friends and family (:

Alexis Diaz Publicada en Google 10 months ago

Experiencia fantástica: I went here for wisdom tooth pain, they were extremely nice, fit me in same day, and gave me a cleaning as well as filling. Dr. Wu is extremely caring and they were willing to work with me over pricing for my CT scan. Amazing dental office i had a great experience.

Raylene Mireles Publicada en Google 10 months ago

Experiencia fantástica: Great job! I had Dr.Monina and she was great

Simon Huang Lin Publicada en Google 10 months ago

Experiencia fantástica: Highly recommend this hidden gem of a dental clinic! Took my daughter for a check-up and the experience was amazing! ** From the front desk staff to the dentist, everyone was super friendly and warm. The atmosphere was so welcoming and kid-friendly — it felt like a children’s play area! My little one was a little nervous at first, but the dentist was so gentle and patient that she won her over in no time. My daughter stayed calm and cooperative the whole time — not a single tear! Big thanks to Man Dental for providing such a caring and positive experience. You’ve totally changed how she feels about dental visits — no more fear! Perfect for parents with little ones who get nervous about the dentist. Definitely worth checking out!

Nina Bai Publicada en Google 10 months ago

Experiencia fantástica: The whole dental team is very professional, staff Roy, Yvonne, and Dr Monina are so friendly, we will come back next time!

Ceci Chen Publicada en Google 10 months ago

Experiencia fantástica: The staff were very friendly and made me feel comfortable right away. The teeth cleaning was completely painless and professionally done. I really appreciated how gentle and caring the hygienist was throughout the process.

Yerania Serrato-Bucio Publicada en Google 11 months ago

Experiencia fantástica: Quickly attended me. Kind doctor. Great service.

ashley hermosillo Publicada en Google 11 months ago

Experiencia fantástica: Such great service! And the staff are very nice ! A very welcoming and accommodating place, I would recommend this place 100 percent!

Alejandro Fuentes Publicada en Google 1 year ago

Experiencia fantástica: Great work, friendly staff, even got a toy after my treatment.

Ma Antonia Marquez Publicada en Google 1 year ago

Experiencia fantástica: Went today for a new patient exam and an implant consult. The Doctors and the rest of the staff were very kind, accomodating, professional and knowledgeable. They will make you feel comfortable while doing the treatment planning or the actual treatment itself. I highly recommend going here. The clean and well organized clinic is a plus. Big shoutout to the whole team.. Dr. Man, Dr. Monina, Sandy, Brenda, Yvonne and Roy for making my visit a memorable one. Like they say, first impression lasts.

Ericka Estrada Publicada en Google 1 year ago

Experiencia fantástica: I’ve been bringing my daughter here for the past 2/3 years all staff is very great very nice

Jaquelin D. Publicada en Google 1 year ago

Experiencia fantástica: Came here with my daughter for a check up and some fillings that i needed done and they did a great job, the dentist and staff were very friendly and made us feel comfortable during the whole process

Briana Rojas Publicada en Google 1 year ago

Experiencia fantástica: Been coming here for quite awhile and will always say they provide the best service & quality for dental! Thank you so much for making my smile the best :)

LA Cent Publicada en Google 1 year ago

Experiencia fantástica: Had a great experience her at Man dental. Dr Monica, Sandy, Roy,Yvonne are awesome and helped me thru the visit. I will be recommending all friends and family.

Julian Mercado Publicada en Google 1 year ago

Experiencia fantástica: A pleasure coming back to this place the staff are always kind and make sue to take care of their patients.

Kimberly Hermosillo Publicada en Google 1 year ago

Experiencia fantástica: They were able to help me 5 min. before closing with a broken tooth! They were so patient and kind attending to my needs and made me feel so comfortable and cared for!! Highly recommended!

Natalie Nguyen Le Publicada en Google 1 year ago

Experiencia fantástica: I usually don’t like coming to the dentist office but everyone here is so nice and outgoing! They do an amazing job of cleaning the teeth and fixing any chipped tooth. My family and I trust Man Dental with any dental needs, I highly recommend!

Man Dental West Covina
Man Dental West Covina

We really appreciate you for taking your time to make this review! Thank you so much for the positivity and we are very happy we could provide a service to you that felt clean and very inclusive! It is our goal to put our patients first and meet their needs.
Thank you again, we can't wait to see you soon!

- Man Dental

Christalyn Lim Publicada en Google 1 year ago

Experiencia fantástica: Dr Monina was super kind and helpful! Really took care of me and addressed all my concerns! Bonus - all the other staffs are friendly and helpful!

Katherine Yniguez Publicada en Google 1 year ago

Experiencia fantástica: Thank you everyone at Man Dental West Covina such an awesome environment to be around! Dr. Monica is incredibly kind and knowledgeable the staff made me feel like part of the family. I can’t wait to come back!

Raily Rodriguez Publicada en Google 1 year ago

Experiencia fantástica: Clean, tidy place, and very professional service, the Dr was very gentle with my gums.

Danielle Lindsay Publicada en Google 1 year ago

Experiencia fantástica: Great friendly staff. Won’t go to any other dentist (:

Savannah Rago Polston Publicada en Google 1 year ago

Experiencia fantástica: Every single person in that place was so nice. It was amazing.. They all were laughing and they made jokes to make the experience better honestly 10 out of 10 great service

Man Dental West Covina
Man Dental West Covina

We really appreciate you for taking your time to make this review! Thank you so much for the positivity and we are very happy we could provide a service to you that felt clean and very inclusive! It is our goal to put our patients first and meet their needs. Thank you again, we can't wait to see you soon!

- Man Dental

Verenia Juarez Publicada en Google 1 year ago

Experiencia fantástica: Came here to get a cleaning and walked out having removed 9 cavities, they did an amazing job and really helped. Painless and quick. Would recommend.

Marleen Publicada en Google 1 year ago

Experiencia fantástica: Front office lady yvonne Very helpful. Dentists are amazing gentle. I always have doctor mann, but today I changed my appointment and I had a female. I didn't get her name, but she was so sweet and super informative and super gentle.

Man Dental West Covina
Man Dental West Covina

We really appreciate you for taking your time to make this review! Thank you so much for the positivity and we are very happy we could provide a service to you that felt clean and very inclusive! It is our goal to put our patients first and meet their needs. Thank you again, we can't wait to see you soon!

- Man Dental

Maria Honrud Macias Publicada en Google 1 year ago

Experiencia fantástica: Excellent service! Professional and friendly staff. My toddler thoroughly enjoyed their visit, and my older children appreciate their efficiency in managing appointments, unlike our previous dentist office, where waiting times often exceeded 60 minutes. As a full-time working mother of five, I highly value our time, and their effective time management in scheduling appointments is commendable. Their attentiveness and willingness to address our concerns are greatly appreciated. I wholeheartedly recommend them.

changkai yan Publicada en Google 1 year ago

Experiencia fantástica: I recently visited **Man Dental**, and I must say, the experience exceeded my expectations. From the moment I walked in, the clinic was clean, well-organized, and had a welcoming atmosphere. The staff was professional, friendly, and genuinely cared about my comfort throughout the visit. The dental team demonstrated exceptional expertise, taking the time to explain every step of my treatment. Whether it was a routine check-up or a more complex procedure, they handled everything with precision and care. I especially appreciated their attention to detail and commitment to patient satisfaction. The clinic also uses modern technology and equipment, which made the process efficient and painless. Scheduling was easy, and they were accommodating with appointment times. Overall, **Man Dental delivers top-notch dental care with a warm and reassuring approach**—I highly recommend them.

Sharon Norman Publicada en Google 1 year ago

Experiencia fantástica: Super nice and so understanding. No judgement. They always call to remind about appointments.

W Sunny Publicada en Google 1 year ago

Experiencia fantástica: I’ve been going to this dental group for a while at their Chino Hills location, but recently I discovered they have another office even closer to my home. I decided to try this location, and I’m so glad I did! This office is bigger, newer, and much more spacious. I also noticed that the wait time here is much shorter compared to Chino Hills, which made the whole experience even better. I came in for my routine cleaning and, as always, the staff was friendly, professional, and efficient. Everything was very clean and organized, and I felt very comfortable throughout my visit. I’ll definitely be coming to this location from now on!

Oscar Amaya Publicada en Google 1 year ago

Experiencia fantástica: I went here for a standard check up for a summer candidacy application with the Legionaries of Christ. I thought everything was going to be fine, but thank God my dentist noticed I had cavities that have been hidden for a while. After a few minutes my problem had been resolved and my smile had never looked better. All the people working here are lovely and they truly make you feel like family. Thank you all.

Yaneth Popper Publicada en Google 1 year ago

Experiencia positiva: This is a clean and nice facility. Staff is very friendly, I would recons them

Sylar the Stellar Publicada en Google 1 year ago

Experiencia fantástica: As a parent of a child with autism, dental visits have always been a source of anxiety for me. However, Man Dental has been an absolute blessing! The entire team, from Dr. Monina to Brenda, Yvonne, leann, roy and sandy are incredibly patient, understanding, and truly made my son feel comfortable. They have a wonderful way of working with my son, and it genuinely feels like we're part of their family. I highly recommend Man Dental to anyone looking for a caring and professional dental practice.

Theresa Punzalan Publicada en Google 1 year ago

Experiencia fantástica: Great dental office! The staff and Dr. Monina are incredibly kind and professional. It had been a while since my husband and I had been to the dentist, but they made our first visit a wonderful experience. Dr. Monina was very knowledgeable and took the time to clearly explain the services we needed. We’re so glad we chose Man Dental and highly recommend them for anyone looking for quality dental care. Thank you, Dr. Monina and team!

ana roque Publicada en Google 1 year ago

Experiencia fantástica: I love this place. dentist is very patient with my 12 year old he has autism and the dentist and the helper were awesome very patient and friendly my son was really comfortable that he said we would come back again due to his disability it's very hard to get work done and man dental has done everything to make my son with autism and me as his mom very happy and comfortable with our visit

Man Dental West Covina
Man Dental West Covina

Thank you for your wonderful review Ana! We’re delighted to hear that you and your son had a great experience with us. Our team is dedicated to providing personalized care, and we’re glad you felt well taken care of. We look forward to seeing you again!

ran song Publicada en Google 1 year ago

Experiencia fantástica: The dentist is very gentle. She put my crown back very quick. And the price is nice here. They had the free cleaning for the-first time visit.

Li Alex Publicada en Google 1 year ago

Experiencia fantástica: My friend invites me here, All the doctor Dr. Man and Dr. Monina, here are very nice and professional, this is the place I’ll always come in.

Jia Wan Publicada en Google 1 year ago

Experiencia fantástica: Nice front desk and professional dental doctor. Super recommend !

Thurdie Clip Publicada en Google 1 year ago

Experiencia fantástica: Very good help and very clean and quick, Dr. Man was an excellent doctor. 5 star service

Kisha F Publicada en Google 1 year ago

Experiencia fantástica: They did the crowns for my double root canals. Had no problems everything went smoothly. Even called to keep me updated about my insurance with the second crown. Thank you very much. *Was nervous at one point so they stopped immediately asked if I was all right to continue later. Thanks again.

Nicole Kurt Publicada en Google 1 year ago

Experiencia fantástica: From the very first time I came here, I was very pleased with the staff and Cleanliness and how they don't try to rip you off by telling you that you need to pay for something you don't need , this is the reason I will keep Continuing to come back as long as everything stays the same Had horrible experiences with my last 2 other Dental places that I've been to the past 3 year's . I like this Dental place so much that I'm having my Son come here as well The Dr he is Fast and Efficient too. Please don't change

Man Dental West Covina
Man Dental West Covina

Hi Nicole!

We really appreciate you for taking your time to make this review! Thank you so much for the positivity and we are very happy we could provide a service to you that felt clean and very inclusive! It is our goal to put our patients first and meet their needs. Thank you again, we can't wait to see you soon!

- Man Dental

Brandon Hernandez Publicada en Google 1 year ago

Experiencia fantástica: the dentist was really great they have the best employees/workers they are very friendly and helpful and made sure that when we weren’t ready they gave us as much time as we needed and were very careful in everything they were doing came in for wisdom teeth

Gonzalo Amaya Publicada en Google 1 year ago

Experiencia fantástica: Great service and kind staff, very helpful throughout my tooth filling by dr yang and brenda.

Megy Fu Publicada en Google 1 year ago

Experiencia fantástica: Been coming to this clinic since last year. Me and my family highly recommends it. The staff are nice and the doctors are very attentive with our needs and treatments.

Luis Publicada en Google 1 year ago

Experiencia fantástica: Very great experience! They are aware and so caring about their clients.

ong ken yung Publicada en Google 1 year ago

Experiencia fantástica: I had a fantastic experience at Man Dental! The staff was friendly, and the office was clean and welcoming. Dr. Man was thorough, gentle, and made sure I was comfortable throughout my visit. Highly recommend if you’re looking for quality dental care!

Adriana Iribarren Publicada en Google 1 year ago

Experiencia fantástica: I had a great experience on my first time visiting Man Dental at West Covina. Dr. Monina was very professional, and all the staff makes you feel welcome and take great care of you… Im so glad my friend told us about Man Dental. Me and my husband both are highly satisfied with their service

Matthew Suarez Publicada en Google 1 year ago

Experiencia fantástica: Took great care of my kids. Explained everything that was going to be done to them and they left with smile which is awesome.

Angie “Angie” Balthaser Publicada en Google 1 year ago

Experiencia fantástica: Man Dental is my go to place to have all my dental needs met. My whole family comes here.I would leave 10 stars but can only leave 5. I definitely recommend Man Dental for all your dental needs.

Farman Boayes Publicada en Google 1 year ago

Experiencia fantástica: Amazing experience. Was able to help me out with emergency dental procedure. Thanks!

Melissa Vazquez Publicada en Google 1 year ago

Experiencia fantástica: Looove this dentist office!! They're all so great, especially with my son! Thank you for always being so kind, patient, and understanding. We love coming back!

Laris Publicada en Google 1 year ago

Experiencia fantástica: Very good experience, the doctors are very nice and gentle and I feel getting cared.

Vivianne Estrada Publicada en Google 1 year ago

Experiencia fantástica: Really nice workers!! Does a great job at handling their patients :)

Edmond Gonzales Publicada en Google 1 year ago

Experiencia fantástica: First time going, everyone was informative and knowledgeable they got me in, filled the cavity in my tooth and I was out

King Durs Publicada en Google 1 year ago

Experiencia fantástica: Great service and great people! I really appreciate Vivian and Cassandra, they really helped me with service and insurance

Xinling Guo Publicada en Google 1 year ago

Experiencia fantástica: I just got my new crowns today , I am very happy with my new crowns, they looks very natural and beautiful! I had a very great experience in here, the people are very friendly, the waiting room has lots of spaces for patients .highly recommend!!

Liliana Rosales Publicada en Google 1 year ago

Experiencia fantástica: My experience was great! Thank you Dr. and staff.

Paul SIDHU Publicada en Google 1 year ago

Experiencia fantástica: Dr. Man and his team are amazing! I’ve been with them for approximately 2 years now and have had Invisalign treatment that has been going great! Everyone at the office is extremely attentive to their clients and just overall cool people. I highly recommend them!

Eric Baron Publicada en Google 1 year ago

Experiencia fantástica: Our new family dentist their very gentle and caring with my kids and myself will recommend them to all my family and friends.

Dulce Lara Publicada en Google 1 year ago

Experiencia fantástica: Man Dental is an excellent option if you are looking to take care of your teeth. They help you make your appointments quickly and when you arrive they greet you with kindness and the attention is great.

Erik Ornelas Publicada en Google 1 year ago

Experiencia fantástica: Very professional dental office , kind and friendly staff that make you feel very welcome! Any questions we had they answered quickly and with a smile definitely coming back for the next appointment

Beatriz Toma Publicada en Google 1 year ago

Experiencia fantástica: Receptionist is very warm and soft spoken. Services are done promptly, gently and efficiently. I felt well cared for.

Victoria B Publicada en Google 1 year ago

Experiencia fantástica: Dr Mann and his nurses are so accommodating and make you feel so comfortable. I was so afraid to get a tooth pulled, I avoided it for way too long and in June of 2024 Dr. Mann pulled it with little to no pain. It was so so easy!! Today Dr. Monina deep cleaned my teeth and it was very simple with minimal pain. I highly recommend this dental office!! They are truly amazing at what they do and care about their patients!!

Tiffany M Publicada en Google 1 year ago

Experiencia fantástica: First time patient. I got my tooth pulled by Dr. Monina. She is very kind and very knowlegeable. I was very nervous and she immediately put me at ease. I felt totally safe. No pain. The staff are Extremely nice and Sandy The Office Manager is Awesome!! So knowledgeable with everything and so nice and Extremely helpful. My husband saw Dr. Mann and is very happy. Kudos to you all. Bless all of you.

Jenna Loiacano Publicada en Google 1 year ago

Experiencia negativa: Failed rootcanal in front tooth. Dr was in a rush, horrible bedside manners, vague communication, the office was busy, she was the only dr there going back and forth between patients. I now have to see another dentist to have my root canal redone which is costing me $500 out of pocket when it should of been free with my insurance but because she did it wrong, I'm having to suffer the consequences of her actions. Not to mention they didn't even send me the right referral in which that took additional days to figure out. This was back in July/Aug 2024 I've yet to get my rootcanal redone because I can't afford it. They should refund me the money my insurance paid them! I will not be returning to this office nor will my children.

Good Family Publicada en Google 1 year ago

Experiencia negativa: I am writing to formally address my concerns regarding the handling of my child’s dental care at Man Dental West Covina and with Dr. Leo Man. The issues outlined below focus on the lack of communication, delays in treatment, and unauthorized actions that have significantly impacted my son’s health. Key Concerns 1. Failure to Notify Us of the Medical Condition (March 2024): In March 2024, during a routine dental cleaning, X-rays revealed that my son needed wisdom teeth extractions. However, we were not informed about this condition or provided with a treatment plan. 2. Unauthorized Insurance Pre-Approval Request: Your office independently applied for insurance pre-approval for the procedure without our knowledge or consent. We were not consulted or given the opportunity to authorize this request. 3. Delays in Treatment (March to September 2024): Between March and September 2024, no updates were provided regarding my son’s condition or the status of the insurance authorization. When we were finally informed in September, the pre-approval had expired, necessitating a reapplication. This delay in communication and action postponed necessary treatment for six months. From March 2024,when your team initially discovered the dental condition, to December 27, 2024, It is worth noting that the referral form contains only minimal information.when I finally received this referral via a message on my phone, there has been a significant delay. I am unsure whether this qualifies as a legitimate referral document, and I will forward this form to the California Dental Board for evaluation. I trust that the California Dental Board will provide fair and impartial guidance regarding this matter. 4. Unexpected Costs (December 2024): After the insurance reapproval, we scheduled an appointment for December 19, 2024. We were not informed of any out-of-pocket costs in advance. Upon arrival, we were unexpectedly asked to pay additional fees, resulting in the appointment being rescheduled again. Impact on My Son’s Health The prolonged delays in treatment and communication failures have likely exacerbated my son’s dental condition. The lack of timely care has resulted in potential complications that could have been avoided with appropriate and prompt action. Manager’s Response When I contacted your office to address these concerns, you, as the manager, stated that you were unaware of the medical details because you are not a licensed dentist. This raises significant questions about how a licensed dental professional oversees and manages the team to ensure patient care is handled responsibly and efficiently. Violation of Patient Rights The delay in treatment, failure to communicate, and unauthorized insurance action are clear violations of the patient’s right to be fully informed about their medical condition and treatment options. These rights are protected under California law and professional dental standards. Request for Resolution This matter has been submitted to the relevant authorities for review, and I await their impartial judgment. I hope this letter serves as an opportunity for your practice to review its protocols, improve communication, and ensure such issues do not recur with other patients.

Man Dental West Covina
Man Dental West Covina

Thank you for sharing your feedback. At Man Dental West Covina, we are committed to providing clear communication and quality care to all our patients. We regret any misunderstandings that may have arisen during your son’s visit.

Our office follows established protocols to obtain pre-authorizations and coordinate care. We strive to keep patients informed and accommodate scheduling needs as much as possible, including offering flexible and same-day appointments when available.

Regarding the visit lately, we discussed the need for a CT scan to ensure the safety and precision of the procedure, as well as its associated fee. We understand there were concerns about this, and we regret that this led to a disagreement during the visit. For the comfort and safety of everyone in the office, appropriate steps were taken to address the situation. Additionally, we offered a referral to an oral surgeon to ensure your son receives the necessary care in a setting that aligns with your preferences.

We are always striving to improve our services and communication. If you have additional questions or concerns, please don’t hesitate to contact our office directly. We would be happy to assist further.

Test Test Publicada en Google 1 year ago

Experiencia negativa: They will scam your insurance! ! ! I have been away from their clinic for a long time, but recently I received a message from them trying to file a claim with my insurance company. I tried to contact them and asked them not to use my insurance like this anymore. They said they would send someone who specializes in insurance to call me back, but after waiting for 4 days, they still didn't call me.

Richard Leal Publicada en Google 1 year ago

Experiencia fantástica: Best dentist office I've ever been in. The staff is very nice and extremely caring. Thank you Dr. Man!

The rave Box Publicada en Google 1 year ago

Experiencia fantástica: They always do a really good job! I’ve been coming here for years. They are always super patient

Mayy P. Publicada en Google 1 year ago

Experiencia fantástica: Everyone is so nice and Dr Yang was so patient and explained everything well. Well recommend to family and friends.

mariana corona Publicada en Google 1 year ago

Experiencia fantástica: Got my cleaning done friendly staff would definitely recommend it!

Richard Davis Publicada en Google 1 year ago

Experiencia fantástica: Man, Man Dental is by far the best Dentist I’ve ever been to. They are super polite, friendly and caring. This is the only Dentist I will take my family from now on. Definitely recommend this Dentist for everyone. John at the front desk was very nice and helpful and the dental assistant Debra was very kind and helpful.

Alysta Nibbs Publicada en Google 1 year ago

Experiencia fantástica: Amazing dental service & they helped me easy and fast with rescheduling my next appointment and always keep me up to date on my appointments

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1 = Malo
5 = Excelente

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5 (194)
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The West Covina Dentist
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+1626-634-3393
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West Covina Smiles Dentist
West Covina Smiles Dentist

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3660 Nogales St - 91792, West Covina
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Angel Dental Care
Angel Dental Care

Angel Dental Care

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3551 Peck Rd #101 - 91731, El Monte
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