Dream Dental Winter Haven
Dream Dental Winter Haven offers a premier dental experience in Winter Haven, Florida, dedicated to transforming your smile with comfort and precision. Located at 1737 6th St. NW, our practice combines advanced technology with a warm, welcoming atmosphere to ensure every visit is relaxing and stress-free. We understand that dental care can be intimidating, which is why we prioritize your well-being with amenities like entertainment in the operatory, beverages, and free Wi-Fi.
Led by Dr. Carolina Londono, DMD, a graduate of the University of Florida with extensive training in both general and cosmetic dentistry, our team is committed to providing individualized care for patients of all ages. Whether you need routine cleanings, complex restorative work, or aesthetic enhancements like veneers and teeth whitening, we handle everything from simple fixes to advanced oral surgeries with expert skill. We specialize in general dentistry, cosmetic procedures, orthodontics, endodontics, periodontics, and dental implants.
At Dream Dental, we believe everyone deserves the highest quality care without judgment. Our non-judgmental professionals take the time to explain your treatment options thoroughly, ensuring you feel confident and secure in your care plan. We are proud to speak Spanish and accommodate patients from all backgrounds. Experience the Dream Dental difference—where your dream smile starts with exceptional, patient-centered care.
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-13h
- saturday: (closed)
Services and Treatments
Dream Dental Winter Haven: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,9 out of 5 from 411 reviews
Fantastic experience: Dr.Londono and Kaley and Loren were awesome , I love the whole staff !
Fantastic experience: They were the greatest! All the girls were friendly and the best. The Dentist was the greatest and very thorough and gentle. I am givining 5 stars at Dream Dental in Winter Haven.
Fantastic experience: From the moment I walked in, I felt welcomed. The office is beautiful, clean, and has a relaxing atmosphere. Kathy was amazing professional, knowledgeable, and genuinely caring. She made sure I was comfortable throughout my visit and explained everything clearly. It's not easy to find a dental office that makes you feel this well cared for. I highly 100% recommended!
Fantastic experience: Excellent experience. The entire staff was very friendly and professional, especially Katy, the dental assistant. She was very attentive and kind, and she made me feel comfortable throughout the appointment. Her dedication and excellent care made a huge difference. I highly recommend this place.
Fantastic experience: Excellent service from start to finish! The office is clean, welcoming, and has a great atmosphere. Katy was very professional, kind, and attentive throughout my visit. She made the entire experience smooth and comfortable, and I truly appreciated her care and professionalism. I highly recommend to anyone looking for outstanding dental care. 100% recommended!
Fantastic experience: This dental office provides outstanding service. All the staff members have excellent customer service skills. Dr. Elenie Morell provided great service. She is a compassionate person towards her patients. I highly recommend this dental clinic.
Fantastic experience: By far the best dental practice i've visited. Beautiful office. Customer service is AMAZING!!! Quality of work is 10 out of 10. Highly Recommend.
Cortez thank you so much for your kind words. We're thrilled to here that you had such a great experience with our customer service and that you're happy with the quality of our work. Providing a 10 out of 10 experience is always our goal. We truly appreciate your trust and look forward to seeing you again!
Fantastic experience: Grateful for the service and attention of the entire team, especially the hygienist Katiuska.
Thank you so much for your kind words! We're truly grateful that you had such a positive experience with our team. We'll be sure to share your special recognition with Katiuska—she'll be delighted to know she made such a great impression. We appreciate your trust and look forward to seeing you again at your next visit!
Fantastic experience: Aili and Dr Morell took very good care of me at my teeth cleaning today they were awesome
Thank you for your wonderful review! We're so happy to hear that Aili and Dr. Morell took such great care of you during your teeth cleaning. We'll be sure to share your kind words with them—they'll truly appreciate it. Thank you for trusting us with your smile, and we look forward to seeing you again soon!
Fantastic experience: I had an excellent experience with Katy! She was kind, professional, and very thorough during my dental cleaning. She took the time to explain everything and made sure I was comfortable throughout the entire appointment. My teeth feel incredibly clean, and I truly appreciate the care and attention she provided. I highly recommend Katy to anyone looking for outstanding dental care. Thank you, Katy!
Thank you so much for your thoughtful and heartfelt review! We're thrilled to hear that Kati provided you with such a kind, professional, and thorough experience. It's wonderful to know she helped you feel comfortable, took the time to explain everything, and left your smile feeling so clean. We'll be sure to share your kind words with Kati—they'll mean so much to her. Thank you for your recommendation and for trusting us with your dental care. We look forward to seeing you again at your next visit!
Fantastic experience: I've been coming to Dream Dental for a bit now, and each and every visit has been a treat, truly. Aili is a very patient and understanding Hygienist. Anytime I pointed out an issue, she would note it down and alert the Doctor, Ms. Carolina, who is also a very knowledgeable and diligently working Doctor.
Fantastic experience: Always a good experience with kathy, she's patiance and very informative, Performed a very good job. Looking forward to keep my smile as clean as possible! Thanks
Fantastic experience: All 3 ladies did great I'm not even going to try to spell the names. All beautiful professional hard working ladies at this office.
Fantastic experience: The staff is super friendly. Dr. Londano has a great bedside manner. She answers any questions, and she cares deeply about her work. The office is state of the art. They have TV’s on the ceiling for when you are being worked on with all of the streaming channels. You get a remote and headphones, so you can totally zone out. Also, I recommend checking out their instagram page. It is very entertaining. Update: I’ve had a few procedures since my original post and ai am happy to report that each visit seems to get better. The staff are amazing and another doctor, Dr. Moreau is also awesome .
Fantastic experience: I’ve been to a few different dentists, and this has easily been the best experience I’ve had. Everyone is so kind and makes you feel comfortable. Kaley was super welcoming and did an amazing job helping me feel at ease. I also really appreciated all the little things they do, like checking in throughout the appointment, letting you watch TV or wear headphones, and playing relaxing rain sounds. It really helps if you’re someone who’s nervous about going to the dentist. Overall, the staff and dentist are amazing, and I highly recommend them!
Fantastic experience: Kati was very professional and knowledgeable.
Fantastic experience: Kati and Raquel, and dr monroe were all wonderful for my 1st visit. Professional and friendly staffing. Very honest about concerns and any future work that I want to be done. I feel like I am with the right dental office for being in a new state.
Fantastic experience: The Dream Dental team is fantastic! They are kind, helpful, knowledgeable, and non-judgmental. Dr. Londono is highly skilled at her craft. I cannot say enough good things about Kaley, Gabby, Ailicec, Madi, and Loren. This office truly has the dream team.
Fantastic experience: I cannot say enough wonderful things about professional Katy and the amazing care I received. From the very first moment I walked into the office, I felt welcomed, valued, and completely at ease. The entire team was incredibly friendly, professional, and attentive, making the whole experience comfortable from start to finish. Katy is truly one of the best dentists I have ever met. She is not only highly skilled and knowledgeable, but also genuinely kind, compassionate, and patient. She took the time to explain everything clearly, answered every question I had, and made sure I felt comfortable before, during, and after my treatment. Her gentle approach and attention to detail made what could have been a stressful visit feel completely relaxing. It is clear that Katy is passionate about her work and truly cares about the well-being of her patients. She doesn’t rush through appointments and makes you feel like you are her top priority. That level of care and dedication is something you don’t find very often, and it made a lasting impression on me. The office is spotless, modern, and welcoming, and the staff is just as exceptional as Katy. Everyone is professional, courteous, and always willing to help with a smile. You can tell that they work together as a team to provide the best possible experience for every patient. I am incredibly grateful to Katy for her outstanding service, professionalism, and genuine kindness. She exceeded every expectation I had, and I left my appointment feeling confident, cared for, and extremely happy with the results. It is such a relief to find a dentist you can completely trust. Thank you, Katy Suarez , for your dedication, your patience, and the exceptional care you provide. Your hard work and commitment to excellence truly make a difference in the lives of your patients. I wholeheartedly recommend . Katy to anyone looking for an honest, talented, and caring dentist. She deserves far more than five stars! Thank you again for such an incredible experience. I look forward to coming back for all of my future dental care, and I will continue recommending you to my family, friends, and anyone who wants the very best dental treatment. You are truly exceptional!
Fantastic experience: Kathy did a great job. Very gentle, caring, and friendly.
Fantastic experience: Aili, she’s so nice and friendly. She’s clean my teeth so fast and I really liked it. Also she’s so generous.
Fantastic experience: Had Katy she knew what she was doing and did a great job
Fantastic experience: Great service. I strongly recommend Katy she is awesome, ask for her on your next visit.
Fantastic experience: I was assisted and cleaned by Aili twice now! Very gentle hand and she’s very sweet and kind. Muy bueno las gente aqui. Speak both english and spanish and have very good bedside manners. Love this team and clinic. Aili is my go to girl!
Fantastic experience: Dream Dentel was by far the best dental office I've experienced in many years. The staff and doctor are wonderful. Very caring and professional. They will deffinately be my dental care office for the future.
Fantastic experience: This place is the best! Staff is so nice and helpful, and the place is so clean! Have been dreading going the dentist in the past, but no longer!
Fantastic experience: Everyone is kind and helpful. I highly recommend Dream Dental. Kaley is an awesome assistant and made me feel very comfortable.
Fantastic experience: I’m so happy I found Dream Dental. My visits are so smooth and the whole team is amazing. I’ve had my whole family and friends join and they are very happy.
Fantastic experience: I am so glad I found this place ..everyone is so nice and the place is clean ..Kaley is so sweet ,she made me feel welcomed , and made sure I knew everything they were doing ..Kaley makes me feel comfortable and she keeps talking with me which I love . Dr Londono is so awesome too ..I can call this place my place to go to ..Dr Landono you and your girls are awesome
Fantastic experience: I had an excellent experience with my dental hygienist Kathy. She was very gentle, professional, and explained every step of the cleaning. I felt comfortable the whole time.
Fantastic experience: I had an absolutely amazing experience with my dental hygienist, Ailicec Hernández! From the moment I walked in, she made me feel comfortable, welcomed, and completely at ease. Her professionalism and attention to detail are truly outstanding. Ailicec is incredibly gentle, patient, and thorough she took the time to explain everything clearly and made sure I was comfortable throughout the entire visit. You can really tell she cares about her patients and takes pride in her work. Not only did she do an excellent job, but her warm and friendly personality made the whole experience even better. I left feeling confident, well cared for, and with a brighter smile! I highly recommend Ailicec Hernández to anyone looking for top-quality dental care. She is simply the best!
Fantastic experience: I had a great experience with Kathy, my dental hygienist. She was very professional, gentle, and made me feel comfortable the entire time. She explained everything clearly and took the time to answer my questions, which I really appreciated. My cleaning was thorough but not painful at all. You can tell she truly cares about her patients. I highly recommend Kathy to anyone looking for a skilled and friendly dental hygienist.
Fantastic experience: Everyone is very welcoming and nice. Especially Kaley, she is great!
Fantastic experience: Kathy was fantastic, very gentle, professional, and thorough. She made the whole experience comfortable and stress-free, 100% recommended
Fantastic experience: Katy was great. Fast, gentle and very kind. Highly Recommend you choose her. 10/10
Fantastic experience: I am grateful for the excellent work you do. I am absolutely thrilled and delighted with the result—thanks to Katiuska Suarez, one of the very best professionals on your team.
Fantastic experience: Aili did amazing job! She did a cleaning and was very patient, knowledgeable and caring. Thank you Aili :)
Fantastic experience: Aili is very gentle and she does everything for me to be comfortable, best experience at a dentist and i truly am afraid of dentist, she super good i truly appreciate her caring and gentle she it
Fantastic experience: Aili was amazing, and so gentle, she did great
Fantastic experience: Loren is an absolute Doll! She makes you feel comfortable and at ease during stressful times. Very professional, yet bubbly and funny!
Fantastic experience: Aili y Kathy , very professional, attentive , friendly . can’t say enough had my deep cleaning done and really didn’t feel any pain . The best I ever had . Will definitely recommend. Thank you Ladies.
Fantastic experience: Great office ! Mrs. Aili is amazing, caring and dedicated with her patients.
Fantastic experience: Aili was terrific and made my experience very pleasant.
Fantastic experience: Amazing service, Aili is so kind and nice I love it there
Fantastic experience: Great service, shoutout to Aili for being so welcoming and helpful
Fantastic experience: They have such an amazing customer service! Specially Ms. Aili, her way of treating patients is so sweet!
Fantastic experience: Absolutely love my experience everytime I go! I was really insecure of my smile. Because of Dr. Londono and the team they turned my biggest insecurity into a smile I cant stop showing off. The team is very precise about everything they do. I will always recommend place.
Thank you so much for your kind words and thoughtful review! We’re thrilled to hear about your positive experience. Creating confident, beautiful smiles is what we strive for every day!
Fantastic experience: Today I had my cleaning with Handle and the experience was extremely amazing. She is very professional and her kindness impacted me greatly. She is awesome!
Fantastic experience: Gabby was very professional, attentive, and genuinely caring. She made the entire visit comfortable and stress-free for my sister by explaining everything clearly and making sure I felt at ease throughout the appointment. Her positive attitude and attention to detail really stood out and her constant reminder and encouragement of the importance of flossing. Highly recommend Dream Dental Winter Haven! ⭐️
Fantastic experience: Professional, affordable, spotless and very welcoming. I have had Handley Taylor for my past two visits for a cleaning and she is amazing!
Fantastic experience: They were great and took care of me very quickly and efficiently! I will be back and recommend them to others!! Handley did an excellent job cleaning my teeth. Very kind and explained everything throughly. This office & their staff are great! Thanks
Fantastic experience: I highly recommend Dream Dental Winter Haven for any treatment. Dr Londono and Loren have always taken great care of me and my teeth!
Fantastic experience: Thanks to Gabby for her great service. Highly recomended!
Fantastic experience: Aili was my dental hygienist. I had a great time for my cleaning. and Gabby took my pictures for my profile. Both ladies are excellent at their job.
Fantastic experience: Dr. Londono was able to save our son’s front teeth after an accident and another dental office recommended a removal and $14k worth of work! Dr. Londono and Madi made room in the schedule to see him immediately and was able to save his teeth and provide him with temporary solution while waiting for his crowns so he could get back to work! Madi worked diligently with our insurance to limit the out of pocket expenses! We are happy Dr. Londono and her team were there for us!
Fantastic experience: Have always so far had a great experience with this dentist!
Positive experience: Gabby is an excellent dental assistant, very professional and attentive at all times.
Fantastic experience: I want to share my experience at this dental center because they truly deserve it. I’ve been there several times, and every visit has made me feel comfortable and welcomed in a warm, cozy environment. From the moment you walk in, the staff is professional, kind, and genuinely caring. A special mention to Aili, who is simply the best.
Fantastic experience: The girls are fantastic and sweet. I had extensive work done and they took good care of me.
Thank you so much for your kind words! We’re glad to hear our team made such a positive impression. We truly appreciate you taking the time to share your experience!
Fantastic experience: Gabby was excellent and professional. She was very kind to me and my family. She treated us like family. She explained our entire process very clearly.
Fantastic experience: Where do I start..Loren is amazing. First off, I don’t know what kind of high-tech wizardry is happening in the back room, but my teeth are now so white I’m legally required to wear sunglasses indoors just to look in a mirror. I’m pretty sure I could be used as a lighthouse for lost ships at this point. Thanks Dream Dental
Fantastic experience: I had such a great experience at this office! The staff is incredibly welcoming and professional. Madi, Loren, and Kaley truly make the environment feel comfortable and stress-free from the moment you walk in. They are all so kind, attentive, and go above and beyond to make sure patients feel cared for. You can tell they genuinely enjoy what they do and work well as a team. Highly recommend this office to anyone looking for a positive dental experience!
Fantastic experience: Dream Dental is Amazing!! They have such a great friendly staff!! Kaley made me feel at ease being there because I was a little nervous and Reese at the front greeted me with the sweetest smile!! Everyone made it so easy and comfortable
Fantastic experience: We send everyone to Loren over at Dream Dental. Their team keeps us in top condition. I find myself looking forward to my next visit.
Fantastic experience: Great office, super clean! Loren was amazing and so sweet!!
Fantastic experience: had an excellent experience at this dental office. Gabby was welcoming, professional, and efficient. The dental assistant was especially kind and made sure I felt comfortable throughout the entire visit. Everything was explained clearly, and the appointment went smoothly. I truly appreciate the care and attention to detail.”
Fantastic experience: I had a great experience at this dental office! The space is modern, clean, and welcoming from the moment you walk in. The staff are incredibly friendly and professional—they really go out of their way to make patients feel comfortable. Madi at the front desk is the sweetest! She one of the first faces you see and she really makes you feel comfortable and right at home. They’re especially great with kids, which made the visit so much easier for our family. Loren was so good with my little one and taught her all about sugar bugs that she has to brush off her teeth. The hygienist and dentist take the time to explain everything clearly and are patient with questions. It’s clear they prioritize both care and comfort. Highly recommend for anyone looking for a great, kid-friendly dental practice!
Fantastic experience: I went to Dream Dental for a new crowns in my 2 front teeth. Madi was absolutely amazing at the front desk. I had Dr Londono and I can’t say enough what an amazing DR!!! Loren and Kaley were the dental assistants for both visits and were spectacular! I highly recommend Dream Dental for any cleanings and SMILES!
Fantastic experience: The best dental clinic in Winter Haven and in all of Polk County! From the moment you walk in, the establishment is amazing. They offer coffee, soft beverages, and water, which makes you feel welcome right away. The front desk team — Reese, Hilary, Madi, and Jessica — are excellent and very attentive. The dental assistants, Gabby, Kayle, and Loren, are truly the best. They are very caring, explain everything perfectly, and make sure your visit is comfortable and pleasant. Dr. Carolina Londono and Dr. Morell are outstanding doctors. They take their time to explain everything clearly and make you feel confident about your treatment. The hygienists, Aili, Katie, and Handley, are an exceptional team. I 100% recommend this clinic — you will not regret it! They even provide heavy blankets and allow you to watch Netflix, YouTube, or whatever you like during your treatment, which makes the experience even better. Highly recommended!
Fantastic experience: Excellent service. Gabby is very professional, kind, and gentle. Highly recommend!
Fantastic experience: Kaley H is absolutely phenomenal.Kaley has an incredible warm personality making you feel comfortable and special. The staff is amazing Reese at the front desk very welcoming. Truly a Dream Team you have
Fantastic experience: Highly recommend coming here. The staff is amazing, and friendly. Kaley was so attentive and helped me with my questions and concerns, and Reese at the front desk was so helpful and friendly.
Fantastic experience: GABBY I love going to this clinic, the service is of quality and Gabby always takes care of me with the best attitude and love possible.
Fantastic experience: Im so grateful for this amazing team, expecially insanely grateful for Gabby. She did and amazimg job, made me feel comfortable safe, she is super humble and nice. Gabby made the experience unremarkable. Great team!!! I recommend 100%
Fantastic experience: Dream Dental Winter Haven is truly my favorite place. The office is beautiful, and the energy you feel as soon as you walk in is just amazing warm, positive, and welcoming. Dr. Carolina has angel hands. I am extremely nervous about anesthesia, and I honestly didn’t feel absolutely anything. She and her assistant Gabby were incredible so gentle, patient, and caring. I highly recommend this office to anyone looking for a dentist who truly makes you feel comfortable and cared for.
Fantastic experience: Staff is super nice and friendly! They always make sure you’re comfortable throughout the procedures
Positive experience: Beautiful Vibes, Questionable Diagnosis After extensive research, I chose Dream Dental Dentistry because of its glowing online reviews. I walked in expecting top-tier care. What I got was… an experience. Let’s break it down. Lounge Area 10/10 on aesthetics. The waiting area is beautifully decorated, the chairs are comfortable, and the music was great. It felt more like a trendy lounge than a dental office. Clean, modern, thoughtfully designed. Honestly, if vibes could clean teeth, this place would be elite. Receptionist Hillary at the front desk was fantastic, friendly, warm, and genuinely welcoming. First impressions matter, and she absolutely delivered. Other Staff The team seemed happy and upbeat. At one point it felt like karaoke hour in the best way. You can tell the staff enjoys working together. The energy is light and positive, which is refreshing in a dental setting. Bathroom Clean and well-maintained. No complaints there. The Exam Process Here’s where things shifted. The exam involved an excessive number of photos from multiple angles, tools holding my mouth open, extended time under bright lights. I understand documentation is important, but there was little explanation during the process. When I asked questions about what was going on, the responses felt vague and rushed. Then came the big reveal. The Diagnosis & Treatment Plan Instead of receiving the routine cleaning I scheduled, I was told my teeth were in poor condition and that I needed a more involved (and more expensive) procedure not covered by my insurance. The conversation felt less like healthcare guidance and more like a sales presentation. The focus seemed to shift toward upselling rather than addressing my primary reason for coming in. Dr. Carolina Londono did not come across as reassuring or transparent to me. Trust is huge in healthcare, and I simply didn’t feel it in that moment. Second Opinion The next day, I went to my previous provider for a second opinion. Completely different experience. They disagreed with the assessment, performed a standard cleaning fully covered by insurance, and did not find the severe issues I was warned about. That contrast spoke volumes. Trust & Bedside Manner For me, bedside manner is about clarity, transparency, and feeling like your provider is advocating for your health, not your wallet. While the office excels in atmosphere and friendliness, I left feeling uneasy rather than confident. Final Thoughts Dream Dental absolutely wins on ambiance, music, and aesthetics. If I were reviewing it as a coworking space, it might get five stars. But when it comes to dental care, trust outweighs décor every time. If something feels off, get a second opinion. There are other trustworthy dental offices out there. I ended up going back to mine, and I’m glad I did. Read the reviews, but also listen to your instincts.
Thank you for taking the time to share your feedback.
We are glad to hear that you felt welcomed by our front desk team and that you found our office environment comfortable and inviting. Creating a positive and supportive atmosphere for everyone who walks through our doors is very important to us.
We also understand that dental visits and treatment discussions can sometimes feel overwhelming. Our goal is always to provide thorough evaluations, clear explanations, and treatment recommendations based on CLIINICAL FINDINGS and long-term ORAL HEALTH NEEDS. In some cases, additional imaging or documentation may be necessary to ensure we are making accurate and comprehensive assessments.
We never want anyone to feel confused or pressured. We encourage open communication and questions at every step, and we respect every individual’s right to seek a second opinion. Treatment decisions are always the patient’s choice.
Because we are committed to protecting privacy, we cannot discuss specific details in a public forum. However, we would welcome the opportunity to speak with you directly to better understand your concerns and continue the conversation.
Please feel free to contact our office at your convenience.
Negative experience: UPDATE: I’m editing my review after multiple visits. While I appreciated the help I received during my initial emergency appointment, everything that followed raised serious red flags and made it clear this is not a practice I can continue with. The front desk staff are excellent—professional, kind, and genuinely pleasant to work with. Unfortunately, my experience with the dentist and assistant was the opposite. I consistently felt pressured to approve services I did not request, with little focus on the actual reason for my visit. In fact, they didn’t even ask me, they just “told me” what they’re going to. Each appointment was extremely more sales-driven than patient-care focused. Even when attempting to use the free cleaning I get per insurance (and law), the visit quickly turned into another upsell conversation instead of simply providing the service. She refused to do the service I came there for and tried to gaslight me into upgrading their cleaning with claims it’s not legal for them to do free cleaning, they have to upgrade me because their teeth are “bad”. When you try to talk back, the dentist and assistant talks over you or even laughs in your face and they’re very snobby or condescending about it. Mind you, I walked out and went back to my old dentist all the way in Clermont immediately after this for second opinion. My old dentist had zero issues doing the service we came there for and the free cleanings as per insurance and law. They even told me that what Dream Dental done was highly unprofessional and unethical sales tactics too. Dream Dental place is a scam! Over time, the pressure, dismissive responses, and repeated attempts to override clearly stated boundaries felt manipulative and gaslighting—making you question your decisions or feel uncomfortable for saying no. During my most recent visit, I clearly stated my boundaries, felt dismissed, and ultimately walked out. That was my breaking point. This office operates as a high-pressure business, not a patient-centered dental practice. That approach may work for some people, but it’s not something I’m willing to tolerate. I had high hopes, which makes this experience especially disappointing. The only consistent positive was the front desk team—I would gladly work with them again in a professional setting or even hire the receptionists for my own businesses- I would not work with or hire the dentist or assistant. My advice to future patients: pay attention to the red flags early, be firm about your boundaries, and don’t let anyone pressure you into services you didn’t come in for or try to milk you for more money. Currently waiting to see if they try to be petty and over charge me… I’ve documented all the evidence of issues along the way.
Thank you for sharing your feedback. While we respect that every patient is entitled to their own perspective, it is unfortunate that this review does not align with the care, professionalism, and communication standards we consistently provide.
Our practice is committed to patient-centered care. Treatment recommendations are made based on CLINICAL FINDINGS and are always presented as options — never requirements. Patients are encouraged to ask questions and are never obligated to proceed with any treatment they are uncomfortable with.
We are concerned by the characterization of our team and want to be clear that our providers maintain a respectful, professional environment at all times. We regret that this visit was perceived otherwise.
We do appreciate the positive comments regarding our front desk staff and will share that feedback with them.
We wish you the best in your continued dental care.
Fantastic experience: My first visit was the honestly the BEST experience I've ever had in a dental office! I can't thank Dr. Carolina and her incredible team enough for squeezing me in on a very busy day in the office and treating me with such care and compassion! Shout out to Kaley for being the sweetest, making me laugh, and feel so comfortable! Highly HIGHLY recommend Dream Dental!!!
Thank you so much for your amazing review! We’re thrilled to hear that your experience made such a great impression. Our team works hard to create a welcoming, comfortable environment for everyone, even on the busiest days. We truly appreciate your kind words and your recommendation, it means so much to us!
Fantastic experience: Warm, professional and thorough. I was very impressed with the staff and the way they explained everything. Very gentle.
Barbara, thank you for the kind words. We appreciate the review!
Negative experience: I would not recommend Dream Dental Winter Haven due to a lack of pricing transparency and frustrating admin experiences. The online booking and initial paperwork process were smooth, and I received confirmation via email and text, including my insurance details. When I arrived for my appointment, administrative team stated they had no record of my paperwork or insurance, despite the prior confirmations. After completing the forms again, which was no issue, I was then informed I was out-of-network, with estimated costs exceeding $250 for an exam and additional fees for cleaning without a clear price. This lack of transparency and poor communication regarding insurance and pricing is unacceptable, leading to a wasted trip.
Thank you for your feedback, Jenna. We value your review.
Dental pricing can vary based on individual treatment needs, which is why exact costs are discussed after an exam and personalized treatment plan. Our team also makes every effort to contact patients in advance with any insurance-related questions.
We appreciate you sharing your experience, as it helps us continue to improve our communication and processes
Fantastic experience: Dr Londono is a Professional wonderful Dentist. Treats you like you are Family! High Tech dentistry. Her staff always SMILING helps with all concerns and questions. Follow through with everything. Thank you Dr Londono for giving me my beautiful smile! Special Thank you to Loren, Michelle, Gabby, Madi. Regards, Cathy & Rich
Thank you so much, Cathy & Rich, for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience.
Fantastic experience: I was well taken care of by all the staff. recommend them to anyone looking for a dentist
Fantastic experience: They were very professional, on time, very accommodating and made me very comfortable. I had 5 fillings and 2 crowns done in 2 visits.. My front tooth matched my other perfectly with a temporary so far.
Fantastic experience: The Dream Dental is the best place for anyone who is looking to maintain your teeth in the perfect conditions. You will be in the best hands of Dr. Carolina Londono. The staff is very professional and very friendly. You will feel very comfortable, and around them you will feel like home. I strongly recommend the Dream Dental services.
Fantastic experience: Great experience in the clinic. Great service and affordable. Kaley is a great assistant. She did an excellent job.
Thank you for your feedback! We’re always striving to provide the best possible care to our patients, and your review is tremendously helpful.
Fantastic experience: Everyone at Dream Dental was very polite and helpful. Loren and Emily went above and beyond to help me out with all my questions I had about my upcoming procedures that I have coming up. The office is very clean and feels very welcoming when you walk in. I highly recommend them to anyone looking for a very friendly place to go for a new dentist.
Thank you Ruth for your positive words! We’re always striving to provide the best possible care for our patients, and your review is tremendously helpful.
Fantastic experience: Very very nice establishment and even nicer staff. Dr Carolina was very experienced and caring. I was in a lot of pain and they managed to squeeze me into their busy schedule same day to make sure I was taken care of. 10/10 recommend
Jacob, thank you for your feedback. We are glad you had a great experience!
Fantastic experience: Excellent service, the treatment thank you Dr. Morell, my assistant Gaby, Michelle and Maria for helping me with insurance questions. You guys are all very kind.
Fantastic experience: Great service great staff and stunning office. This is what I've been looking for in my area.
Fantastic experience: It does not feel like a traditional dentist office. The space is open and bright creating a comfortable atmosphere. The Drs and staff are excellent. They have set a new standard for what dentistry should be. Kind gentle and efficient.
Fantastic experience: Dr. Carolina Londono and her team was and is great!!! It feels good to be treated the way they treat you. The fact that they provide you with a blanket while watching TV while getting your dental work done is outstanding. Especially coming from someone who’s always cold. The girls at the front desk are very soft hearted and kind. Very helpful. 10/10 I would definitely recommend! And let’s not forget the esthetic atmosphere! The decor is also a 10/10.
Hi Nakita, we are thrilled you enjoyed your time here! Thank you always for the kind words.
Fantastic experience: Grateful to have Dream Dental in our area. After trying several dentists nearby, I finally found the best one. Dream Dental truly solved what I needed with excellent results. It’s hard to find an honest dentist, but everything here was smooth and stress-free. They really provide exactly what you need with the best care. A big shout-out to the dental hygienist. She made everything comfortable, painless, and very thorough. Everyone is welcoming, the office is clean, and I love that the place always smells fresh. Definitely recommend!
Fantastic experience: All the staff is wonderful. They much you feel like family. So happy I foun d them as my new dentist.
Fantastic experience: Timely response and getting the job done hopefully my parcel fits when it comes in. And everyone was nice The parcel looks amazing great job ladies will see ya soon
Thank you, Charlie for the feedback. We strive for an excellent patient experience.
Fantastic experience: Dr Londono and DA Kaley are amazing and they explained treatment very well , office id clean and beautiful!!!! Can’t say enough about this office ! The best in town!
Christine, thank you for the feedback.
Fantastic experience: I l9ve this place, I m so scare of going to a dentist office and I will definitely be back, they treat you so well make you feel comfortable, very professional
Thank you, Laila for your feedback. We strive to lower the anxiety of the patient from the moment they call our office. We truly dedicate ourselves to provide the best patient experience.
Fantastic experience: The staff was super friendly and knowledgeable. The dentist took their time, was very thorough and answered all of my questions.
Thank you, Jennifer, for your kind words. Our Dentist strive to be clear and compassionate with every patient
Fantastic experience: very pleased with my visit! it was my first time and madi was very helpful at the front desk with getting checked in!! kaley was my da and she was amazing!! she helped me understand everything i needed to know about my teeth and what to do going forward!! dr. londono was amazing!! she also helped me understand everything i needed to know about my teeth! everything ran very smoothly and i was able to schedule my next appointments with ease!!
Thank you, Katherine for your feedback.
Fantastic experience: I came early for my 8-AM appointment & to my surprise, almost all staff were already in. I didn't wait for long, I was asked by a staff to follow her to a room. X-rays were done right right away. Once the results were in, the dentist came to explained to me clearly what was going on inside my dental cavity. The place is very clean & the ambiance is very inviting. Staff were all friendly and courteous.
Leave your review about Dream Dental Winter Haven:
Dream Dental Winter Haven appears in the following listings:
Other dentists you might be interested in
Central Florida Health Care - Winter Haven Women & Children
Dental Solutions of Winter Haven
Add your business to our directory for free
If you have a dental clinic and want to appear in our guide, send us your business information and you can appear completely free of charge.