Dentists of Flagstaff

4620 US-89 Ste 1, 86004, Flagstaff

As a Smile Generation Trusted office, we welcome you to Dentists of Flagstaff with state-of-the-art infection control procedures in place, our #1 goal is to keep you and your family safe. We provide comprehensive specialty services with advanced, proven technology and offer customized financial solutions for you. We are proud to be your complete Flagstaff dental provider with services including Same-Day Dental Crowns, Boost Whitening, Oral Surgery, Wisdom Teeth Extraction, Root Canals, Periodontics, Digital Charts, Digital X-Rays, and more.

Opening hours

  • sunday: (closed)
  • monday: 7h-17h
  • tuesday: 7h-17h
  • wednesday: 7h-17h
  • thursday: 7h-17h
  • friday: 8h-15h
  • saturday: (closed)

Photos of Dentists of Flagstaff

Dentists of Flagstaff

Our comment from Best Dentists Club about Dentists of Flagstaff:

Comprehensive dental care in a supportive environment

Dentists of Flagstaff operates as a Smile Generation Trusted office, prioritizing advanced infection control and the safety of its patients. The clinic offers a full spectrum of dental services, combining general care with specialized treatments. Patients can access a wide range of procedures, including same-day dental crowns, oral surgery, wisdom teeth extraction, root canals, and periodontics. The practice is equipped with modern technology, such as digital X-rays and digital charts, to ensure precise diagnostics and treatment planning.

Compassionate care for anxious patients

A recurring theme in patient reviews is the clinic's ability to put nervous and anxious individuals at ease. The team is frequently praised for its gentle approach, clear explanations, and empathetic communication. Many patients mention feeling comfortable and heard, noting that the staff takes the time to answer questions and walk them through every step of the procedure. This patient-centered approach helps transform the dental visit into a positive experience, even for those with significant dental anxiety or special needs.

Highly skilled and attentive team

The professionals at Dentists of Flagstaff receive consistent acclaim for their expertise and friendliness. Doctors Andrew and Sydney Wakefield are highlighted for their clinical skills and personable demeanor. Dental hygienists, particularly Erica and Dana, are frequently described as thorough, gentle, and knowledgeable, earning high praise for their cleanings. The assistant team, including Leslie, Mercedes, Brianna, and Jaiden, is also recognized for their welcoming nature and efficiency in supporting both the doctors and patients throughout the appointment.

Family-friendly and flexible services

The clinic is well-regarded for accommodating families and individuals with complex schedules. Staff members are noted for their flexibility in scheduling, including offering same-day appointments for emergencies such as broken crowns or acute pain. The environment is described as welcoming for patients of all ages, with special care given to children and adults with specific needs. Additionally, the administrative team assists with insurance verification and financing options, striving to ensure that patients have a transparent understanding of their treatment costs and coverage.

Services and Treatments

Dental Cleaning
Teeth Whitening

Dentists of Flagstaff: Reviews

4.8/5 (441 Reviews)

Reviews are the opinions of their authors. We do not verify that the author was a customer.

Reviews on Google

4,8 out of 5 from 441 reviews

Sheryl Thorpe Published on Google

Fantastic experience: Excellent, Lindsey was GREAT as was Karol. I appreciate the kindness shown to me.

Dentists of Flagstaff

Thank you for taking the time to leave us such a great review! We really appreciate the feedback.

Richard Schriber Published on Google

Fantastic experience: Doctors Wakefield have always provided me with excellent treatment. DA Brianna Taliento and Hygienist Erica are also top notch!

Dentists of Flagstaff

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TJ Gallegos Published on Google

Fantastic experience: I had my teeth cleaned today with an awesome hygienist name Lindsay I give her five stars. She was personable, helpful, and informative. Definitely will go back.

Dentists of Flagstaff

Thanks for the feedback! We strive to provide excellent service to our patients at Dentists of Flagstaff.

Beatriz Rojo Published on Google

Fantastic experience: Had a great experience and cleaning today!! Thank you Bri for the quick and easy xrays, and Erica for the amazing cleaning it was super easy and non painful !

Destiny Horrall Published on Google

Fantastic experience: Dr.Andrew is so nice and great and karolom is so sweet and Itzel is kind

Adam Walters Published on Google

Fantastic experience: Erica and Brianna were excellent, they made my dental care almost fun.

Chase Patton Published on Google

Fantastic experience: Been going there since I think they opened in 2021 or 2022. I’ve since moved 40 minutes away but I still go there because they’re fantastic. The Wakefields are great and very personable. My last visit was this week which I was worked on by Erica and polished by Bri. It was a party. Both were very knowledgeable and fun to talk to! See ya in 6 months.

Dentists of Flagstaff

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Shawn Jones Published on Google

Fantastic experience: If you are looking for a compassionate and highly skilled dentist in Flagstaff, AZ, I cannot recommend Dentist of Flagstaff near the mall enough. As someone who only writes reviews when an experience is truly outstanding, I had to share my recent visit. I needed a deep cleaning for periodontal disease, and the level of care was unmatched. Erica is the most thorough, gentle, and kind dental hygienist I’ve ever had. Brianna, the dental assistant, was equally amazing—so informative, patient, and welcoming. It can be hard to find great periodontal and preventative dental care, but I am so thankful to have found my permanent dental home for the foreseeable future!

Dentists of Flagstaff

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Jack C Published on Google

Negative experience: The dentist and hygienist are of the best I have ever had. The office is run the worst I have ever had. Could not be bothered to check my insurance to see if I was covered they assumed I was not. I called my insurance provider myself and was told absolutely I was covered 100% for two crowns. I later came back for a cleaning and told them several times I did not want anything that was not covered by my insurance and was told the cleaning was covered. They never called never checked and now have a bill from them for the cleaning. The office staff here is TERRIBLE. They just lost another customer.

Dentists of Flagstaff

Thank you for your feedback. Please call us at 928-291-4049 to discuss how we can work toward improving our service in the future. We look forward to hearing from you soon.

Justin Smith Published on Google

Fantastic experience: Erica & Brianna were a awesome team! Was the best experience I've had going to the dentist! Thank you Justin.

Dentists of Flagstaff

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Denise Robertson Published on Google

Fantastic experience: Erica and Brianna and Denise are so nice. Everyone made my husband and I feel welcome. Had our teeth cleaned and Erica didn’t an awesome job. I recommend them highly!

Siera Pariga Published on Google

Fantastic experience: Jaiden, Brianna, and Erica were kind and helpful! They answered all my questions and walked me through the whole procedure! I’m new to this office so I’m fortunate to have had such a great first experience with the team!

Dentists of Flagstaff

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Kimberly Elam Published on Google

Fantastic experience: Erica and Brianna were great! Best cleaning I've had. Really enjoy this dentist.

Dentists of Flagstaff

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Derek Burdine Published on Google

Fantastic experience: Anaya was amazing. She was sweet gentle and easy to speak with. Dana the Oral Hygienist was accommodating and had a warm presence. Update- Brianna and Erica were fantastic today. Attentive, gentle and made the overall experience welcoming and comfortable. Hunter and Denise were welcoming and professional on handling my future appointments.

Dentists of Flagstaff

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B Published on Google

Fantastic experience: I had an abscess in one of my teeth that came on suddenly and was excruciating. My regular dentists office is closed on Fridays and these sweet people got me in last minute so I wouldn't have to suffer the whole weekend. I am so extremely grateful. The pain was excruciating when they were doing the dental X-rays but I could tell the tech was doing her best to be gentle and careful and the dentist stuck around until they were right at closing time and answered all my questions. I cannot say thank you enough.

Dentists of Flagstaff

Thanks for the feedback! We strive to provide excellent service to our patients at Dentists of Flagstaff.

J.D. De Leon Published on Google

Fantastic experience: The office staff and attending staff are very friendly/professional . Erica the Hygienist go out of her way to have friendly interaction with her patients Brie : Assistant/ is great at meeting and greeting patients at the beginning of our visits.

Dentists of Flagstaff

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Shawn Published on Google

Negative experience: My first couple visits here were wonderful. My last cleaning I left feeling sore but I assumed it was because I was pregnant. It was not. The hygienist, Erika, was so rough with me I could feel blood dripping down my throat. When I looked at the tube sucking the liquid out of my mouth it was filled with blood. Not normal for someone who’s never had and gum issues before and had very good oral hygiene. My husband also saw her and will not be returning due to how rough she was with him. It’s been two days and I’m still in so much pain. When I expressed that she was being rough and that I was bleeding a lot she simply said it was because i need to floss better. I floss everyday…. The front desk was also very rude which was not the same experience I had previously. I wish could just see the dentist here and get my cleanings else where. Sigh.

Dentists of Flagstaff

Thank you for taking the time to share your feedback. We would appreciate any opportunity to discuss this with you further. If you have a moment, please contact us at 928-291-4049.

Karen Perez Published on Google

Fantastic experience: I have been coming here for the past few years based off of a friend's recommendation and have been very happy with their service. Dr A. Wakefield and Dana are awesome. The front and back office are super knowledgeable and friendly. They provide excellent care and are always up front about any costs that aren't covered by insurance. I can easily make appointments and access my chart if needed. I highly recommend this office.

Dentists of Flagstaff

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Chris Ruybal Published on Google

Fantastic experience: Wanted to thank Karol, Dr Andrew and Jaiden for their help, kindness and support while I was in for a tooth infection!! Awesome team!!

Dentists of Flagstaff

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Steel Spears Published on Google

Fantastic experience: Had a root canal that needed to be fixed asap Karol at the front desk was quick to get me in and get me seen by Dr Sydney the process with Dr Sydney and her Dental Assistant Itzel was quick and painless There is a lot of professionalism at this dentist office the best I’ve seen in flag so far highly recommended for any and all dental work!

Dentists of Flagstaff

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Heather Published on Google

Fantastic experience: I’m a nervous dental patient and was very pleased with my first visit! The staff was friendly and informative from checking me in, to Mercedes taking my X-rays and Dana cleaning my teeth. Hopeful my fillings go just as well! Thank you!

Dentists of Flagstaff

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Nathan Beine Published on Google

Fantastic experience: Great appointment with professional care from Brandon, Brianna, and Dr. Wakefield! Thank you!

Dentists of Flagstaff

Thanks for the feedback! We strive to provide excellent service to our patients at Dentists of Flagstaff.

Popeyt Grc Published on Google

Fantastic experience: Erica - Hygienist was amazing! She was very kind, patient, and made me feel comfortable throughout my appointment. She explained everything clearly and made the whole experience stress-free. You can tell she truly cares about her patients and takes pride in her work. Thank you, Erica, for your professionalism and friendly attitude-I highly recommend her to anyone looking for excellent dental care!

Dentists of Flagstaff

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Ana Viana Published on Google

Fantastic experience: I had a great experience, the front office receptionist Denise was very welcoming and helpful, followed by Itzel and Erica whom were very thorough and gentle, I had the pleasure of being seen by Dr. Sydney she explained and treated me with respect. Over all it was comfortable and professional. Thank you!

Dentists of Flagstaff

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Frank Shamrock Published on Google

Negative experience: I called to book a checkup and clean before I move away. I was told that because I'm a new patient they couldn't guarantee that I would get a clean if I booked an appointment. All I wanted was a simple checkup and clean. I don't want to book two separate appointments and spend the first appointment listening to some dentist who couldn't care less say blah blah blah all looks good.... now let's book you in at a later date for what you actually want. I can't stand dentists that do this. ONE appointment is necessary for a simple checkup and clean, even with a new patient and I've been to countless dentists that do that. Avoid this place, my interaction indicates it's about money, not actually caring about what the patient wants. Receptionist didn't even bother to see if they could fit two visits back to back to ensure I could get a clean at the very least. Don't waste your time or money on this place.

Nicole Hansen Published on Google

Fantastic experience: I am always amazed by how well they take care of me, it had been years since I had been to a dentist when I first came to this office and everyone was so kind and non-judgmental. Special shout out to Da-Hzel, she was awesome.

Dentists of Flagstaff

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Hanna Hill Published on Google

Fantastic experience: Erica is the best!!! Always a pleasant experience coming in. The front desk people are so welcoming.

Dentists of Flagstaff

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Kendra Whelan Published on Google

Fantastic experience: You couldn’t ask for a better dental experience. The employees working the front of house are kind, prompt, and professional. Dana provided the best teeth cleaning and check up experience I have ever had. Dr. Andrew and his assistant Hunter are the absolute best. I wish I could rate higher.

Dentists of Flagstaff

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seth o'harra Published on Google

Fantastic experience: Bri does a great job with imaging. Dana is the best hygienist I've experienced. They were fast and gentle, and provided great feedback on aftercare.

Dentists of Flagstaff

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Wanda Davis Published on Google

Fantastic experience: The team who helped me were kind and very professional. Wanna give a shout out to Dr. Andrew Karol and Mercedes. Everything went smoothly in their hands

Dentists of Flagstaff

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Mackenzie Venman Published on Google

Fantastic experience: I always have an amazing experience at Dentists of Flagstaff! Everyone that I’ve interacted with has always been so kind and professional as well. Dr. Andrew Wakefield has always been accommodating, respectful and works with you to build a treatment plan. My dental hygienist Erica and her assistant Jaiden are always very efficient and welcoming. I recommend this practice to anyone who is in need of a dentist!

Dentists of Flagstaff

Thanks for the feedback! We strive to provide excellent service to our patients at Dentists of Flagstaff.

Greg Kavanagh Published on Google

Fantastic experience: Fast and friendly care Hunter was exceptionally great throughout my appointment.

Dentists of Flagstaff

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Jean Akers Published on Google

Fantastic experience: Traveling to Grand Canyon and crown popped off. They were able to get me in same day within an hour. Whole staff was super friendly and made this a much easier detour than I'd thought it would be. Appreciate the staff and willingness to help.

Dentists of Flagstaff

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Anna Wilson Published on Google

Fantastic experience: I received such friendly, kind, and competent service here when I needed an emergency same day crown done. Both Dr. Wakefield and the tech Mercedes provided me with confidence, competency, and comfort during a stressful time. I was very impressed with their ability to communicate and create an environment that felt relaxed, especially for someone like myself who hates the dentist. 6 months later my crown is still doing great; I haven’t had any issues! Thank you Dr. Wakefield, Mercedes, and team!

Dentists of Flagstaff

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Kekoa & Joram Published on Google

Fantastic experience: My whole experience was so smooth & enjoyable! The entire staff, especially Denise at the front desk & hygienist Erica, were all so kind & knowledgeable. I was paying without insurance out of pocket & this was the only place I had found that was actually affordable. Had such a great experience, will be back for annual cleanings from now on!

Dentists of Flagstaff

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Eric Christian Published on Google

Fantastic experience: Erica is the best! My wife and I switched dentists when she moved to Flagstaff to continue being under her care. It is a longer drive, but totally worth it!

Dentists of Flagstaff

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Corey Moeller Published on Google

Fantastic experience: Erica is The Best!! The Absolute Best!! She is very gentile & very thorough. Very knowledgeable & experienced. She really cares & it really shows. Her assistant Jaiden was also great. & The Front end of the office with Denise is Superb! A+ Extremely Happy 5th time in the office & will be back. Don't hesitate to book an appointment! Your future self will thank you.

Dentists of Flagstaff

Thanks for the feedback! We strive to provide excellent service to our patients at Dentists of Flagstaff.

Sophia Pendergast Published on Google

Fantastic experience: I loved my experience. Karol at the front was so sweet and very helpful. Dr Andrew’s did a fantastic job with my permanent crown and the dental assistants that helped me were all so kind as well. Thank you again for a wonderful experience!

Dentists of Flagstaff

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Bryan Anderson Published on Google

Fantastic experience: Great dental clinic! Friendly and professional with top notch care.

Dentists of Flagstaff

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Mike Apachee Published on Google

Fantastic experience: I drive almost three hours to come to this dental office, and it's always worth it. The staff is professional, welcoming, and they really make you feel comfortable. Erica, the dental hygienist, does an amazing job and always makes me feel I'm in good hands. She is the reason why I don't mind making the long drive. She's professional, caring, and very thorough. I've had nothing but great experiences here and would definitely recommend this office to anyone looking for quality dental care.

Dentists of Flagstaff

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Valerie Carter Published on Google

Fantastic experience: Always a welcoming and judgement free environment. Karol is always professional, helpful and polite.

Dentists of Flagstaff

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Lesly Parra Published on Google

Fantastic experience: DA Itzel was very profesional , appreciative and thoughtful the whole time at the visit. highly recommend !

Dentists of Flagstaff

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Jeff Girardin Published on Google

Fantastic experience: Very pleased after having my first cleaning with dental hygienist Dana at Dentists of Flagstaff. Much thanks to Dr Sydney Wakefield and her entire team for an excellent dental exam. Can’t wait to see them again in 6 months!

Dentists of Flagstaff

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Leslie Sedges Published on Google

Fantastic experience: Dana and Jayden were great, very professional and personable!

Dentists of Flagstaff

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Erica Griffiths Published on Google

Fantastic experience: I’ve always had such a great experience at this office. The doctors are both really great and the staff is so friendly. They have always answered any questions I may have. My hygienist Rachel did a very thorough job on my cleaning. I recommend this office if you are looking for genuine and great care!

Dentists of Flagstaff

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Abigail Carpenter Published on Google

Fantastic experience: Dr. Sydney, DA Itzel, and Hygenist Erica were the absolute dream team! Very appreciative of there thoughtful explanations and the care they put into their work, couldn’t ask for better:)

Dentists of Flagstaff

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Delmy Portillo Olivas Published on Google

Fantastic experience: I had such a great experience here. Dana did an amazing job on my teeth, they seriously feel like new. And Denise was so kind and helpful getting me set up with a payment plan, which I really appreciated. Everyone was super friendly and made me feel comfortable the whole time.

Dentists of Flagstaff

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William Miller Published on Google

Fantastic experience: Dana was my hygienist today. First time getting teeth cleaned at Dentists of Flagstaff. She did a perfect job and explained everything she was doing. The entire staff is super friendly and very professional. Communication through their Smile app is super easy to use. Getting a bridge tomorrow. Next cleaning in 6 months. Getting in with them as a new client was a good move.

Dentists of Flagstaff

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Kathy Wells Published on Google

Fantastic experience: I've had Dana as my hygienist for several years and she is the best! She does a great job and is very gentle with cleaning in tender areas.

Dentists of Flagstaff

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David Alaniz Published on Google

Fantastic experience: This has been my primary dentist for a couple years for a good reason! The staff are very friendly and knowledgeable on everything dental care wise. Erica and Brianna helped make this recent visit as painless as possible (:

Dentists of Flagstaff

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Naiyana Barkman Published on Google

Fantastic experience: Brandon did my teeth scaling/cleaning he did a great job and made me feel at ease with numbing because of my fear of needles. Overall it was a great experience and I’m excited to come back for the next process in my dental journey.

Dentists of Flagstaff

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Shelma O Published on Google

Fantastic experience: Erica was very professional, kind, and knowledgeable. Denise and Itzel were patient with me during my first visit, and Sydney was so helpful! I appreciate you all for your assistance. See you next time

Dentists of Flagstaff

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Paige Griffiths Published on Google

Fantastic experience: Ive had an appointment with Erica as my hygienist and she was absolutely phenomenal! So kind and caring, not to mention an amazing personality. Dr Sydney was excellent and took the time to answer my questions and made me feel at ease during something that usually gives me anxiety. When I arrived Denise and Leslie were so welcoming and made the entire check in process so quick, easy, and stress free. Having someone actually smiling at the front desk is a welcome change from most offices! Jaiden and Itzel were also my assistants I believe, and so great they were totally on top of my care, anything I needed they handled. Thank you all for the time, care, and compassion y’all had during my appointment. 10/10 I’ll be back!

Dentists of Flagstaff

Thanks for the feedback! We strive to provide excellent service to our patients at Dentists of Flagstaff.

Ellen Published on Google

Negative experience: They cemented my teeth together, which they tried to charge me for. Crown broke within a month but I've been afraid to go back based on the way they handled it.

Dentists of Flagstaff

Thank you for leaving us feedback. Providing our patients with outstanding service is something we take very seriously, and we want to do everything we can to make sure that we meet our patients' needs. If you wouldn't mind, we would welcome a call from you at 928-291-4049 to discuss your comments further.

Kaleigh Hackett Published on Google

Fantastic experience: Absolutely had a positive experience getting in quickly for a crown repair. Incredibly accommodating and friendly staff. Grateful for Dr. Wakefield seeing me so soon and and very thankful for Karol at the front desk coordinating my Cigna insurance. Found our new family dentist.

Dentists of Flagstaff

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Maipal Patel Published on Google

Fantastic experience: I saw Erica at Dentists of Flagstaff. She was very thorough with the treatment and so was other staff! Best dentists in town!!!

Dentists of Flagstaff

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Marlee Miller Published on Google

Fantastic experience: Can’t recommend this dental office enough! The staff is so warm and friendly, wait times are short, the office is clean and welcoming. Thank you Erica & Brianna for making this a pleasant experience and as easy as possible!!

Dentists of Flagstaff

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Corey Craig Published on Google

Fantastic experience: First time at Dentists of Flagstaff and my first time back to the dentist in years. Everyone was great! Jaiden assisted with X-rays and Erica did a wonderful job with the cleaning. Erica also made sure to be efficient and did the cleaning while waiting for the doctor to finish treatment with another client. Dr Wakefield was kind and explained everything very well. Thanks everyone!

Dentists of Flagstaff

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Joseph Aruguete Published on Google

Fantastic experience: I loved my time at Dentists of Flagstaff. The receptionist, Leslie, helped get me a same day cleaning. The dental team, which consisted of Dr. Wakefield, Erica and Brianna were all prompt and courteous in their service delivery. I had an amazing time at Dentists of Flagstaff. And Brianna, I made sure I didn't have food for two hours after the fluoride application.

Dentists of Flagstaff

Thanks for the feedback! We strive to provide excellent service to our patients at Dentists of Flagstaff.

brenda “Diaz” diaz Published on Google

Fantastic experience: Erica and Brianna were super nice and helpful. Front desk ladies were also very helpful and friendly. Love this place would highly recommend.

Dentists of Flagstaff

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Hannah Levy Published on Google

Fantastic experience: Erica was such a warm and welcoming hygienist that made me feel really at ease and taken care of! Brianna also was a great welcome into my appointment and set a positive, calm tone for my visit.

Dentists of Flagstaff

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Hetal Patel Published on Google

Fantastic experience: The visit was great! Staff and do tor were so sweet and took care of me. My favorite was Erica who did my cleaning really gently. There were some bumps in the process but she handled very gently and kept asking if I was doing good. Explained everything that she was doing step by step and even after care was explained nicely. I would really recommend this place to anyone looking for dentist place.

Dentists of Flagstaff

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Al Simmons Published on Google

Fantastic experience: Right when we walked in both, Leslie and Denise took care of all our needs at the front desk. From friendly smiles to paperwork and any Questions that needed to be answered. Dana, the dental Hygienist, explained what she was doing and kept me calm through the whole procedure. I thank her for her patience. An extremely friendly staff welcomes you. Thank you guys!

Dentists of Flagstaff

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Candy Kasprzyk Published on Google

Fantastic experience: Erica, and her assistant Brianna, provided excellent service. I find I always have a great experience at Dentists of Flagstaff. Erica, in particular, provides excellent hygienic care. She is friendly, caring, knowledgeable and puts you ease during your visit.

Dentists of Flagstaff

Thanks for the feedback! We strive to provide excellent service to our patients at Dentists of Flagstaff.

alex Published on Google

Fantastic experience: I had an amazing cleaning done by brandon today. ✨He was gentle, thorough and very polite. 10/10 would recommend

Dentists of Flagstaff

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Crystal Landers Published on Google

Fantastic experience: Erica is absolutely amazing! She is very kind and patient with me. She takes the time to answer any questions I may have and she explains things as we go. Thank you, Erica! You rock!!

Dentists of Flagstaff

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Marcela Nelson Published on Google

Fantastic experience: I had an awesome experience. Erika was highly professional and kind while taking care of my dental needs.

Dentists of Flagstaff

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Corey J. Reed Published on Google

Fantastic experience: I had the pleasure of being treated by Brianna - DA and Erica - Hygienist. Both were very professional and attentive. I would definitely recommend Dentists of Flagstaff for your dental health and care.

Dentists of Flagstaff

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Amanda Carmain Published on Google

Negative experience: I've been to this office before and previously had an excellent experience with Dr. Sydney. She is compassionate, easy to talk to, and when I had my first cavity treated, it was a painless and smooth process. I truly appreciated her care. Unfortunately, my recent experience was very disappointing. I currently do not have dental insurance and am a student, so I am paying out of pocket. I wanted to schedule a basic cleaning because I strongly believe in preventative care. However, I was told I would be required to enroll in an in-office plan that includes X-rays, in addition to paying for the cleaning itself. I explained that I cannot afford additional diagnostic costs right now and requested to decline new X-rays. The office already has X-rays from one year ago. I was told that due to "liability," they would not provide a cleaning without taking new X-rays and that there were no exceptions. As a result, I was refused care. It's discouraging that preventative care that helps patients avoid more serious and expensive problems is inaccessible without agreeing to additional services. For students and uninsured patients trying to stay proactive about their health, policies like this create unnecessary barriers. Unfortunately, I will either have to go without care until I can get insurance again or find somewhere else that actually provides accessible healthcare.

Dentists of Flagstaff

Hello, and thank you for taking the time to leave us feedback. We take it very seriously and would really like to discuss it with you. If you would be willing, please contact us at 928-291-4049.

Eugene Espree Published on Google

Fantastic experience: Dr. Sydney and her assistant Leslie were extremely knowledgeable, caring, and professional while taking care of my dental needs. I look forward to being treated by them in the future and would strongly recommend them to anyone! Thank you guys, your the best!

Dentists of Flagstaff

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Becky Taniel Published on Google

Fantastic experience: New to Flagstaff. This was my first time at this practice. I walked into a lovely waiting room being greeted by the front office staff. I was immediately called back by Mercedes for X-rays. The equipment used is state of the art. I had a exam by Dr. Sydney who was very personable. She noted in the X-rays that were taken that I had a small blockage in my carotid artery. I had known about this for a few years, however, no other dentist has ever noted that. My hygienist was Dana. I had an excellent, thorough cleaning. This practice is modern, clean, with a great dental team.

Dentists of Flagstaff

Thanks for the feedback! We strive to provide excellent service to our patients at Dentists of Flagstaff.

Marv Beckham Published on Google

Fantastic experience: Great care from start to finish, Brianna the assistant is professional and efficient, Erica the hygienist is on time, gentle and very thorough, Dr Andrew Wakefield is very pleasant, skilled and knowledgeable. The office staff were overly helpful in getting me rescheduled for my needs. Prob the most pleasant dental experience I’ve ever had overall.

Dentists of Flagstaff

Thank you so much for your review! We’re always glad to receive great feedback!

Erin OLoughlin Published on Google

Negative experience: The worst experience with a dentist I have ever had. I had to leave my previous dentist because of insurance, so I started going to Dentists of Flagstaff. It took a while to get a hold of anyone, and even when I did, I never got a clear answer if they would take my insurance. I had just gotten x rays at my last dentist but they told me those were not adequate, so they had to retake them. Even with appointments, both my visits made me late to work as I waited over 45 minutes to even be seen for my general cleaning with no apology for the tech arriving late. I was told I needed "deep cleaning" even though I had never had any issues previously, and each cleaning I got thereafter I would be forced to do a deep cleaning until they deemed my teeth "adequate" to do regular cleaning on. My general cleaning then cost over $300 even with insurance. I was asked to sign their form work without being given the chance to read and review it first. Upon requesting to know what I was signing, they couldn't show me the information, print it, or send it in any fashion. Rude, late, and uninformed staff. I found another dentist right away and had zero issues (and zero "deep cleaning" tactics) Save your time and money. Go anywhere else.

Dentists of Flagstaff

Thank you for your input. If you'd be willing, we would like to discuss how we can improve at Dentists of Flagstaff moving forward. Please call us at 928-291-4049. We hope to hear from you soon.

BRINSLEY KAIUS GUTIERREZ Published on Google

Fantastic experience: I had a great experience with Erica! She was very thorough, explained everything clearly, and made sure I was comfortable the entire time. My teeth have never felt cleaner. Thank you! My son also had a wonderful visit with Mr. Jaiden, who was very calm and patient with my 7-year-old and made his sealant and cleaning appointment a smooth and positive experience. We truly appreciate the care and kindness from both of them!

Dentists of Flagstaff

Thank you for taking the time to leave us such a great review! We really appreciate the feedback.

Helena Carner Published on Google

Fantastic experience: Dr. Andrew, Jaiden and Denise all took great care of my family yesterday! Highly recommend this office! Easy to talk to, flexible and super accommodating! There were 5 of us in their office and they were amazing.

Dentists of Flagstaff

Thank you for the great feedback! You really made our day today.

Angel Osornio Published on Google

Fantastic experience: What a super star team at Smile Generation trusted office! Im here in flagstaff til I move to New York and take the 48th Presidency of The United States of America! They saw me for an emergency visit regarding my temporary, they were very professional and clean! I had a pleasant visit with all the staff members such as Jaiden, Mercedes, Denise and Dr Wakefield!

Dentists of Flagstaff

Thanks for the excellent feedback! We really appreciate it.

Tamara Girkin Published on Google

Fantastic experience: Mercedes and Dana were both very professional kind and gentle. Will be returning. Oh… and the dentist was a very nice soft spoken man and I didn’t feel pushed into doing something I didn’t need.

Dentists of Flagstaff

Thanks for the feedback! We strive to provide excellent service to our patients at Dentists of Flagstaff.

ashleigh turley Published on Google

Fantastic experience: Erica is an incredible dental hygienist. She consistently checks in throughout the appointment to ensure you’re comfortable, and her cleanings are always thorough and virtually painless. She creates such a positive experience that she’s truly the reason I now go to the dentist regularly. I highly recommend her to anyone looking for exceptional dental care.

Dentists of Flagstaff

Thank you for sharing your feedback with us. Your opinion plays an integral part in our customer service.

Emma Wason Published on Google

Fantastic experience: Erica is always so kind and professional! My teeth are always so clean when I leave the office! Great team all the way around!

Dentists of Flagstaff

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David T Published on Google

Fantastic experience: My Hygienist was Excellent! Very professional and courteous! Also very knowledgeable! My mouth feels brand new! The best hygienist I've ever been to!

Dentists of Flagstaff

Thank you so much for your review! We’re always glad to receive great feedback!

Mackenzie lowe Published on Google

Fantastic experience: Definitely recommend this office!! Came in for my routine cleaning, and Erica & Brianna made me feel so comfortable during something I usually find very uncomfortable :D I cant wait to come back (which has never been said before for a dentists office!!! LOL)

Dentists of Flagstaff

Thank you for taking the time to leave us such a great review! We really appreciate the feedback.

Jen Kuechlin Published on Google

Fantastic experience: Mercedes is great! She’s making me feel very comfortable and relaxed during my visit.

Dentists of Flagstaff

Thank you for the great feedback! You really made our day today.

Margo Altamirano Published on Google

Fantastic experience: The entire staff is excellent! I especially appreciate Dr. Sydney Wakefield and dental assistant, Mercedes. Both individuals are professional, kind and talented! I have referred my entire family to the practice.

Dentists of Flagstaff

Thank you for sharing such positive comments! It really means a lot to us.

Sophie jensen Published on Google

Fantastic experience: Mercedes is super sweet! She is very knowledgeable and made me feel very welcome here, :)

Dentists of Flagstaff

Thank you for sharing your feedback with us. Your opinion plays an integral part in our customer service.

Rosa Davila Published on Google

Fantastic experience: Erica Hygienist , Doctor Cindy and Bre Dental assistant. They all did such a great job, so kind and friendly. Would recommend coming to there practice.

Dentists of Flagstaff

Thank you so much for your review! We’re always glad to receive great feedback!

jorgia elder Published on Google

Fantastic experience: Bri & Erica did my cleaning, they did a great job. They were thorough and explained everything! I would recommend this office to anyone!

Dentists of Flagstaff

Thank you for the great feedback! You really made our day today.

Sedona Riker Published on Google

Fantastic experience: Very welcoming staff. Bri was so fun to talk to and laugh with, and the hygienist Erica is such a wonderful, friendly person. Both reassured me, as I was told at another clinic I had five cavities but it turns out I only had one that can still be reversed. Dr. Wakefield was also awesome, he was clear spoken and gave me tips and tricks on how to improve my dental health. Thank you guys!

Dentists of Flagstaff

Thank you for sharing such positive comments! It really means a lot to us.

Maria Skovron Published on Google

Fantastic experience: Erica, the dental hygienist did a super job cleaning my teeth. She was so efficient, fast and friendly. I was out of there in 25 min.

Dentists of Flagstaff

Thanks for the excellent feedback! We really appreciate it.

Harmony Green Published on Google

Negative experience: I felt a little scammed, especially since my appointment was rescheduled at least twice. I was told I needed to come in at more frequent regularity because I hadn't had a cleaning in a while. But then each of my appointments were canceled due to the staff having extra days off around the holidays. This put me past the regular 6-month point. And then I was told I needed more work but that was not mentioned to me on my checkup after the work I had in the past. Makes me question what's going on there.

Dentists of Flagstaff

We value your feedback and strive to provide an excellent experience at Dentists of Flagstaff. Please call us at 928-328-1188 to discuss ways we can work toward improving our service moving forward. We hope to hear from you.

Randy Sargent Published on Google

Negative experience: I recommend skipping this practice. Although they were excellent in treating an emergency crown situation, when I went back for a cleaning it was a different experience. I am sensitive to the amount of radiation I am exposed to due to previous exposure in the Navy. After a whole mouth of X-rays was taken they then wanted a 3-D scan of my jaw, basically a CT scan. I asked the tech if we could skip and the reply from the dentist was “either this, or a slower way of doing it with more X-Rays”. Nope. Not for a cleaning, pal. And next time actually talk to your patient to try to understand their POV. One star.

Dentists of Flagstaff

Thank you for your feedback. Please call us at 928-328-1188 to discuss how we can work toward improving our service in the future. We look forward to hearing from you soon.

frank carbone Published on Google

Negative experience: 1k for xrays. The national average is $200.00. When asked why the cost was so high I was told I should have signed up for the discount plan. Well if the discount plan was explained to me i would have signed up for it. Not to mention a drill happy doctor that used to work there. I am sure she got me for a good amount of extra unnecessary work. The owner is very nice. I think the help needs to be vetted a little bit better. I am not one to leave reviews but I am a little disappointed in this place.

Dentists of Flagstaff

Thank you for taking the time to leave us feedback. We strive to do everything we can to make sure that we meet our patients' needs. If you're willing, please contact us at 928-328-1188 to discuss how we can do better moving forward.

Wilian Trejo Published on Google

Fantastic experience: An awesome and fun experience. They are very self-explanatory with a good overview of what will happen and how they can help you. Thanks Erica and Brianna.

Dentists of Flagstaff

Thank you for taking the time to leave us such a great review! We really appreciate the feedback.

Tom McGrath Published on Google

Fantastic experience: Vicki and Leslie were a pleasure to work and treated me very nice. i’m not a fan of going to the dentist, but they made it OK and I really appreciate that. Thank you.

Dentists of Flagstaff

Thank you for the great feedback! You really made our day today.

DanaDalia Published on Google

Negative experience: After paying a large cash amount in full for specialty dentures Iwas not happy with what was offered...and after being told I could take them" as they are" or get a full refund I AM STILL WAITING AFTER 2&1/2MONTHS AND SEVERAL PHONECALLS !!! Different people there are giving me different answers.Although I have to day all the staff there have been nothing but polite about it...not that makes any difference in the result or procedure. I WISH I HAD NOT GONE HERE!!

Dentists of Flagstaff

Thank you for taking the time to share your feedback. We would appreciate any opportunity to discuss this with you further. If you have a moment, please contact us at 928-328-1188.

Sarah Ashey Published on Google

Fantastic experience: Denise, Leslie, Mercedes and Dr. Sydney Wakefield were all so wonderful. Pricing was transparent and they gave me a detailed breakdown of what my insurance covers in language that I understood. Imaging, my exam and my cleaning were quick and as enjoyable as dentistry can be, as the staff were friendly and kind and the procedures were thorough but relatively painless. Honestly can’t wait to come back for my next appointment!

Dentists of Flagstaff

Thank you for sharing such positive comments! It really means a lot to us.

Skye Salganek Published on Google

Fantastic experience: Both Dr. Wakefield and dental assistant Mercedes really pay attention to their patients and have a very gentle manner. They kept me as comfortable as possible during the fitting of a crown

Dentists of Flagstaff

Thank you for the great feedback! You really made our day today.

TheMicket23 Published on Google

Fantastic experience: Erica was my hygentist. This was my fist visit and I will be going back knowing how thorough my cleaning was. I walked out with big smile and confident that my teeth looked good and felt great and healthy!

Dentists of Flagstaff

Thanks for the excellent feedback! We really appreciate it.

Sierra Benson Published on Google

Fantastic experience: Everyone has been exceptional here each time I come in. I’ve always had Hunter and he provides a sense of calmness and professionalism that has put me at ease when feeling nervous. They do great work, the ladies are amazing! Thank you!

Dentists of Flagstaff

Thanks for the feedback! We strive to provide excellent service to our patients at Dentists of Flagstaff.

Jeffrey Williams Published on Google

Fantastic experience: Had a Great Experience. The Dentist was Great. Her assistants, Hunter & Mercedes, were VERY Professional, knowledgeable, & Friendly!

Dentists of Flagstaff

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Paige Shafor Published on Google

Fantastic experience: Honestly was the best dental experience I have had in years. Very impressed with the entire office as well as Vicky who went over every detail with no hesitation and no pressure also was very intune with insurance and what it covers and doesn't very helpful from start to finish

Dentists of Flagstaff

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