A New Smile Family & Cosmetic Dentistry

Fantastic experience: I’ve recently started going here and let me just say they all have been so amazing and welcoming!! if I could give 10 starts I would!

Fantastic experience: I've been coming to this practice for many years and have always had a great experience. Cindy is an amazing hygienist—gentle, thorough, and always friendly. I've also seen Dr. Patricia and Dr. Shane, and they are honest, professional, and truly care about their patients. I highly recommend this practice to anyone looking for a trustworthy dental team!

Fantastic experience: This place is truly amazing. They really take care of you and they take the scariness out of going to the dentist!

Fantastic experience: Love this dentist. Fast, professional and so easy to work with. A great team of people.

Fantastic experience: Great hygienist, friendly and efficient

Fantastic experience: I’ve only had the best experience here. Every hygienist has exceeded their job description. They’ve made me feel comfortable and heard. I’ve only had Shane as my dentist, he’s very kind, knowledgeable, and personable. Always does a thorough job with any process I have to go through. Please use this office if you want the best experience ever!!

Fantastic experience: Every appointment I go to they are on time and very thorough and so friendly. I would recommend everyone to go to A New Smile!!

Fantastic experience: I seriously cannot say enough good things. I've been going to A New Smile for many years now and I am so thankful that I found them. The staff is amazing all around. Dr Patricia New is phenomenal. She has always made me feel so comfortable and confident with the dental work that I've had done. I've never been able to take a shot in the mouth until I met her. I love her saying go to your happy place she is just so awesome and gentle when it comes to having work done. This dentist office has done so much for me and I appreciate all of them. Scheduling, dental assistant and Dr. Patricia and Shane New.

Fantastic experience: Nikki is so friendly and makes me feel so comfortable when getting my crown. She is great at what she does and I just love her!!

Fantastic experience: Haven't been to the dentist since I was a child. Minus one terribly awful experience at an emergency dentist a couple of years ago. I had been so nervous, but things were just getting worse. My sister recommended checking out A New Smile, and I'm so happy she did! They've be so easy with me. They're all so calm and patient, and I've never been made to feel bad or embarrassed for how long I let everything go. They even took the time to set me up with a plan to take care of everything. They gave me all my options, and explained everything I could get out of my insurance. I left my first visit feeling informed and confident that I could get my oral health back in order. I'm now 2 visits in and the change has already been astounding. I literally can't stop smiling. Absolutely amazing place.

Fantastic experience: Dr. New and Jolie have the greatest bedside manner! I had to get a crown replaced. Both of them made sure I was pain free and comfortable.

Fantastic experience: I’ve been coming here since I was a kid and they’re always so so kind, professional, and great at what they do. They’re also very lgbt friendly! It can be hard to find good, supportive people healthcare as a trans person but they’ve known me throughout my entire transition and never treated me any differently.

Fantastic experience: A New Smile is the best dental team you can find on the market today. They are honest, affordable, and very kind. They won’t treat you for a bunch of things you don’t need like some dentist offices. I highly recommend this office.

Fantastic experience: Very professional and detailed! Matti was excellent!!!!

Negative experience: I hated it when I first saw a sleeping medicine I thought nothing was going to happen, but then the medicine almost make me feel like it's not my chin, lips, and more

Fantastic experience: I am always impressed with the level of professionalism with which I am treated at A New Smile! Everyone from the front desk to the hygenist and especially either Dr. New!!

Fantastic experience: It’s a pleasure to leave this positive review of my experience as a new patient. I excellent service started from my first phone call to inquire if they even took my insurance. Everyone has been a pleasure since then. The ladies that assisted prior were wonderful and then when the Dentist came, she provided service and detailed information; delivered with confidence (which added to my comfort and confidence) in the place and their capabilities. It will be a few months before work is complete, however, I’m excited to begin the journey here.

Negative experience: We thought this was a decent Dental office but after I had a rough cleaning by the hygienist, I have nerve pain in a tooth that was literally fine two weeks before. I know it was fine because I had other dental work done and a comprehensive xray and exam done. Also do not miss or be late for an appointment because they will charge exorbitant fees for that as well. I do not recommend.

Fantastic experience: Awesome experience great staff..fabulous dentists

Fantastic experience: Thank you for the exceptional care, professionalism, & kindness.

Fantastic experience: Great people. I was in and out quickly and pleased with a cosmetic repair.

Fantastic experience: Excellent service, friendly, professional, and not naggy.

Fantastic experience: Dr New is great and so is my hygienist Cindy. Always super friendly and gentle. And none of my teeth have fallen out yet.

Fantastic experience: Everyone is so nice and passionate. Dr New is the best experience I have ever had with a dentist!! Staff is totally awesome and knowledgeable also. Great team all the way around!! My anxiety issues are hardly present when I need to visit Dr New. Thank you so much everyone!

Fantastic experience: I’ve gone here since I was little, and I love them. They are all very nice!

Fantastic experience: Honestly hands-down one of the best dentist I have ever been to they are amazing with kids they make your kids feel comfortable I’m not once ever had an issue out of them and I will never trade dentist offices I appreciate everything they do

Fantastic experience: Awesome Staff! Great service!

Positive experience: Great Staff !

Fantastic experience: Great service!

Fantastic experience: Great dentist and staff! I always feel so we take care of at every visit.

Positive experience: Nice

Fantastic experience: Everyone is so respectful and professional. No sooner than you check in you get called back and work starts immediately. I would highly recommend to all my friends and family!

Fantastic experience: Everything w as s a great

Fantastic experience: Everyone was very friendly!

Fantastic experience: They’ve done a great job and their staff is very professional. Always willing to go the extra mile.

Fantastic experience: Great job, very friendly and professional.

Fantastic experience: Friendly staff and wonderful doctor

Fantastic experience: Very professional and nice people. This was emergency visit while my dentist unavailable. Will recommend to everyone. They do have the smiles

Fantastic experience: I keep returning because I’m treated so well at A New Smile. Dr Patricia New and Dr. Shane New are very talented, kind, caring, and professional….they are truly exceptional! All of the Dental Hygienists are very thorough, nice, and professional…I trust all of them to perform my cleaning treatments. Last but not least…the front desk gals are so helpful and they make sure you are taken care of. I recommend A New Smile to my friends and to everyone needing a great Dentist. You are in great hands!

Fantastic experience: Very professional & friendly staff. This is why we were excited to come back.

Fantastic experience: Super friendly! Super fast! And great people!

Fantastic experience: Efficient, professional, caring & friendly staff!

Fantastic experience: Always friendly and helpful! Wonderful staff!

Fantastic experience: Always nice and friendly staff.

Fantastic experience: Everyone was so nice!!!

Fantastic experience: Doctor New and the staff are great always smiling and always fun.

Fantastic experience: Comfortable, professional dental treatment.

Fantastic experience: Loved it! The workers are so sweet!

Fantastic experience: Dr. New and staff were all extremely friendly and helpful for my first visit where I ended up getting injections. I would highly recommend this office and will definitely go back.

Fantastic experience: The dental hygienists and dentists are wonderful! They are attentive and very nice. I drive 30 minutes to get there and it’s worth the drive.

Fantastic experience: A wonderful clean atmosphere.

Fantastic experience: Shane and Jolie were awesome..such a great team..they definitely don’t rush you through..they strive for perfection and the entire office was busy busy.. Front desk was helpful and she wore a big smile..great place, well worth the drive from Richmond

Fantastic experience: Pleasant visit

Fantastic experience: First appointment and I LOVE the dentist Dr. New and his team! Receptionists, hygienists and dentist were very personable, knowledgeable and thorough. I am very happy, even made my husband an appointment!

Fantastic experience: Warm friendly environment with professionalism as a priority

Negative experience: Don't mess up and miss your appointment as a new client! I accidentally put 9:30 instead of 7:30 on my calender so when I contacted them to apologize and reschedule, I was told they would never give me another appointment. So if you really want to use them you better not make a mistake like me! No pressure at all! Lady on the phone was cold and unwelcoming, im actually glad I was late and dodged this place if thats how they operate.

Fantastic experience: Great staff love them as my Dentist!!!

Fantastic experience: Was with my previous dentist about 20 years until he retired. Dr. Patricia New at A New Smile was fairly new when I needed a new dentist. Been with A New Smile about 19 years +/- because they are Professional, Provide excellent Service, Caring, Gentle, Polite & most importantly I trust Dr. Patricia New & her office staff & associates.

Fantastic experience: Love Dr. Patricia New and the office. Always Great service.

Fantastic experience: Great job

Fantastic experience: All went well and it was easy and quick

Fantastic experience: I love all the people at this office. They are very kind, caring and helpful. Patricia New is the gentlest dentist I have ever been to. Their office is remodeled and everything runs smooth. I highly recommend them!

Fantastic experience: Always a great experience at A New Smile!

Fantastic experience: Very friendly team! They provided a thorough initial exam and provided me with a plan of action that met my expectations. Highly recommend!

Fantastic experience: Wonderful people and always great job.

Fantastic experience: Very nice dentist office, modern

Fantastic experience: It’s always a great experience! Everybody is very pleasant and helpful! #bestdentistever

Fantastic experience: Great staff and super dentistry team! Very satisfied with their care!

Fantastic experience: they got me in quickly and took care of me.

Fantastic experience: Dr Knew is amazing I’m terrified of the dentist and she is so comforting… I also have health issues that she keeps at the top of her mind at all times I h highly recommend

Fantastic experience: very friendly and patient!

Fantastic experience: The staff is friendly and always very professional. I was taken back for my appointment pretty much immediately at my arrival and was done within a few minutes. At times, I've had anxiety about dental appointments. I don't feel that way with A New Smile!

Fantastic experience: Dr. New is the best Dentist ever! She is friendly and down to earth. Her staff is amazing as well. I would recommend highly!

Fantastic experience: Worked me in same day. Everyone was very helpful and friendly. Dr. P Shank is awesome! Highly recommend! Brooke

Fantastic experience: Dr New, hygienist and all the staff are wonderful! I am very fortunate to have found "A New Smile" after my dentist of many years retired.

Fantastic experience: I love new smile they really care about your teeth they don’t rush and they make sure u understand everything that they are doing I love Matti

Fantastic experience: The office is efficiently run, and the cleaning and examination were thorough. I highly recommend this practice.

Fantastic experience: Everyone is very nice, patient and gentle.

Fantastic experience: They are all very friendly and take their time to let you know exactly what they are doing and what you need to do to keep your teeth healthy

Fantastic experience: A New Smile is thorough and takes the time to answer all my questions. They're a pleasure to visit.

Fantastic experience: Great experience no cavities!!

Fantastic experience: Great service, onetime & very professional staff! Looking forward to many years with this office.

Fantastic experience: My favorite dentist ever! Dr. Shane is extremely nice & all the hygienists I’ve had were fabulous.

Fantastic experience: Fantastic dental office. The Dentists and staff are all very friendly and competent. They schedule their time appropriately and I have never had to wait more than a few minutes for my appointment. They give good tips about how to better take care of dental health and they are quick to notify their patients of any potential health risks that should be addressed. The billing staff is also great and handles that portion seamlessly.

Fantastic experience: They are TOP notch and they care and go above and beyond. Keep up the great work!!!!!!!

Fantastic experience: Great Dentist.

Fantastic experience: Love A New Smile. Patricia New is one of the nicest people you will ever meet. My dental hygienist is Cindy and she is great!! Thank you for taking care of my teeth!

Fantastic experience: Amazing staff!!! I have been going for a long time and highly recommend Dr. New

Fantastic experience: Really like the staff here. Super friendly, do a great job and always quick in and out.

Fantastic experience: Dr.New and the staff at A New Smile are truly the best. I hated going to the dentist and now I am diligent in my dental care. They put you at ease, answer your questions and provide great care. 100 % recommend!!!

Fantastic experience: The best dental practice I've ever been a patient. Very clean and the staff is by far the best in the business.They actually treat you like a human being.i will always be a patient at a New Smile....Eric

Fantastic experience: Worked me in same day!

Fantastic experience: They do an absolutely amazing job! I won't ever go to anyone else!

Fantastic experience: Dr. Patricia New and her staff are fantastic. They are all very friendly and welcoming. I want to give a shout out to the dental hygienist “ Maggi”. I have TMJ and she was very patient and did a wonderful job with my cleaning. I highly recommend their office.

Fantastic experience: I like these people so much, I’m going back tomorrow! I’ve got a cavity. Great service, great people, give them a call.

Fantastic experience: Loved the warm welcome and attention.

Fantastic experience: Kim is a fantastic hygienist and Dr Patricia New is very friendly. I would highly recommend!

Fantastic experience: Gentle dentistry and :-) faces

Fantastic experience: I have NEVER had a better experience the dentist! Dr Patricia and Missy have a calming demeanor that put me right at ease. There was zero hassling to schedule extra exams and cleanings. I chipped my front tooth on a Saturday, and by Tuesday, good as new! I plan to make A New Smile my regular dentist :)

Fantastic experience: Great experience. Everyone was very kind, courteous and genuine.