Great Expressions Dental Centers - Lehigh
At Great Expressions Dental Centers - Lehigh, we are dedicated to providing affordable dental care without compromising quality. Our team is focused on enhancing your oral health while keeping your smile bright and healthy. Offering a wide range of services including general dentistry, orthodontics, oral surgery, and cosmetic dentistry, we cater to the needs of the entire family in a comfortable and accessible setting.
Your smile is unique, and we value that. Our skilled dentists and specialists utilize modern techniques and advanced dental technology to ensure effective and personalized treatment. We also provide flexible financing options and a dental protection plan to make access to our dental services easier, regardless of your budget.
Located in Lehigh Acres, we uphold the highest standards of patient care through stringent hygiene and infection control measures. Your health and safety are our top priority, and we strive to make every visit a positive and soothing experience.
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: (closed)
Our comment from Best Dentists Club about Great Expressions Dental Centers - Lehigh:
Comprehensive Dental Solutions for Every Family
Great Expressions Dental Centers - Lehigh has established itself as a trusted neighborhood practice dedicated to accessible oral healthcare. The clinic provides a broad spectrum of services, including general dentistry, orthodontics, oral surgery, and aesthetic treatments. Designed with a family-oriented approach, the practice ensures that patients of all ages receive consistent and personalized attention.
What truly stands out is the clinic's commitment to making dental visits a comfortable experience from the very first appointment. Many patients consistently highlight the welcoming environment, where the staff prioritizes clear communication and creates a relaxed atmosphere. This focus on patient well-being is particularly appreciated by those who have historically experienced dental anxiety or are visiting for the first time.
- Routine check-ups and preventive care tailored to maintain long-term oral health
- Orthodontic evaluations designed to align smiles and improve function
- Restorative and aesthetic procedures aimed at enhancing both appearance and confidence
- Oral surgical services performed with careful planning and modern techniques
Skilled Clinicians Known for Their Gentle Approach
The clinical team at this Lehigh location is frequently praised by patients for their expertise and compassionate bedside manner. Dentists such as Dr. Perez, Dr. Jenkins, and Dr. Kunstler are regularly commended for their thorough examinations and ability to explain complex procedures in an accessible way. Patients often note that the dental team works cohesively, ensuring that every step of the treatment is handled with precision and care.
A recurring theme in patient feedback is the gentle handling of dental work and the effectiveness of pain management strategies. Whether performing routine cleanings, fillings, root canals, or more involved treatments, the clinicians prioritize patient comfort. This dedication has earned the practice strong recommendations from individuals who value doctors that listen attentively and adapt their approach to individual needs.
- Experienced dentists and assistants recognized for their professional demeanor
- Effective pain management and anxiety-reducing techniques during procedures
- Clear, jargon-free explanations of diagnoses and treatment options
- Coordinated care between hygienists, dental assistants, and dentists
Transparent Planning and Flexible Financial Support
Understanding that dental care requires thoughtful financial planning, the clinic emphasizes transparency in billing and treatment costs. Patients regularly appreciate how the administrative staff assists with insurance verification, clarifies coverage details, and outlines potential out-of-pocket expenses before procedures begin. This upfront approach helps families navigate their dental health journey with confidence.
Financial accessibility is a cornerstone of the practice's philosophy. By offering flexible payment arrangements and working closely with various dental insurance plans, the clinic ensures that quality care remains within reach. Many reviews highlight how the front desk team proactively helps patients understand their benefits and explore options that align with their budgets, making long-term dental maintenance more manageable.
- Comprehensive treatment plans provided in clear, written format
- Insurance guidance and verification support to maximize benefits
- Flexible financing options and protection plans for easier budgeting
- Transparent pricing discussions before any dental work begins
Modern Facilities Built on Safety and Comfort
Great Expressions Dental Centers - Lehigh maintains a clinical environment that reflects contemporary standards in dentistry. The practice utilizes advanced diagnostic and treatment technologies to support accurate assessments and effective care. Alongside technological advancements, the clinic enforces rigorous hygiene and infection control protocols, ensuring that every patient visit adheres to the highest safety benchmarks.
Patients frequently describe the office as clean, well-organized, and designed with patient comfort in mind. From the moment guests arrive, the streamlined reception process and modern waiting areas contribute to a stress-free experience. This combination of clinical excellence, safety-focused practices, and a genuinely welcoming atmosphere has helped the practice build lasting relationships with the local community.
- State-of-the-art dental equipment for precise diagnostics and treatments
- Strict sterilization and infection control standards protecting patient health
- Efficient administrative workflows that streamline check-ins and follow-ups
- Comfort-focused design that reduces stress and promotes relaxation
Great Expressions Dental Centers - Lehigh: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,2 out of 5 from 373 reviews
Fantastic experience: Aug 2026 update: This place is absolutely fantastic Eric got his Dentures today and they look beautiful!! This facility is top-notch from the way that they communicate by text and phone call, receptionist, Laila is amazing and stays on top of communication and reminders.. Our dentist, Dr Jenkins has always been very professional, and has exceptional bedside manners (like a friend catching up vs Dentist). We appreciate the quality of the dentures that came back and in a timely manner. Great expressions Lehigh has the HomeTown feeling in a fast pace world... thanks for letting us write you into our story. ################ This dental facility is amazing! Today's appointment was "new patient" and xrays. Receptionist, Laila, greeted us with a warm smile and kept us informed of when we would be seen. Xray tech was very kind and had patience with us because we had a few other medical issues going on outside of today's appointment. Dr Perez was very thorough with her plan of action and willing to work with our other medical providers. We walked away today knowing in our hearts that we were treated as people and not patients. Highly recommended!
Hi, Nicole. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: I had a great experience the staff was very friendly and made sure I was comfortable
Hi, Courtney. Thank you so much for leaving us a stellar review!
Fantastic experience: Fast, friendly, and professional.
Thank you so much for your kind words, Lea. We really appreciate you taking the time out to share your experience with us.
Sincerely, Great Expressions Dental Centers - Lehigh.
Fantastic experience: The professionals I had the pleasure of working with, from the nurses and doctors to including the people at the front desk, were not only very helpful in streamlining the process for someone as new and naive as me but also were absolute sweethearts as well. More importantly there was no smoke & mirrors nor any tricks as they thoroughly analyzed me and talked me through what's going on and how to solve it. Opening my eyes to issues I didn't even know I had and treating me not only as necessary but also as desired. Biggest surprise was the billing, not because it was rough but because even with that they helped work out a convenient affordable plan. 10/10 Experience, I hope I was just as helpful and convenient for them to work with <3.
Hi, Naxmor. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Every one in this office in Lehigh is very professional and courteous love
Hi, Oscar. Thank you so much for leaving us a stellar review!
Fantastic experience: One of my best dentist experience in my life, very family oriented atmosphere and truly a very friendly place to visit especially Dr. Jenkins professional care over my pain status while removing my tooth was outstanding, thank you so much.
Hi, Mirian. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Wonderful people, I went after not having gone to the dentist in many years and they were so kind with absolutely no judgment.
Thank you so much for your kind words, Marina. We really appreciate you taking the time out to share your experience with us.
Sincerely, Great Expressions Dental Centers - Lehigh.
Negative experience: I put in an appt online for 5/29, they called saying they had NOTHING open until 6/15. Why the hell do they have appts online available but they don’t actually have them open? Thats honestly false advertising and really discouraging. Fix your online system or maybe honor appt dates set by your clients. Would not recommend or go here based on their inability to organize themselves. Im sure they’d do poorly if I had come for my appointment 3 weeks later.
Thank you for providing your feedback and letting us know about this issue, Karkat. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please get in touch with us at [email protected] and we'd be happy to help you out.
Sincerely, Great Expressions Dental Centers - Lehigh
Fantastic experience: My office visit was very pleasant and professional from start to finish.
Hi, Romona. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Very welcome. Treated nice and cared.
Hi, Janet. We are thrilled to learn that you had a positive experience with us!
Positive experience: Best dental provider out there. Dr. Perez and the dental assistants work together as a team to provide excellent care. The receptionist can be quite rude, however, or I'd have rated 5 stars.
Hi, Kittyinswfl. Thank you so much for leaving us a stellar review!
Negative experience: I have an appointment at 8 AM in the morning. My tooth is hurting me so bad. It’s 3 PM right now. The doctor says she’s gonna fax my prescription at the pharmacy for me. I went to the pharmacy to pick the medicine. There’s no prescription At the pharmacy at the pharmacy, I called the doctors office. I spoke with the secretary. She asked the doctor she said she gonna send it. They still not sending the prescription. I left the pharmacy with no medication with my tooth pain unbelievable Wasting my time
Thank you for providing your feedback and letting us know about this issue, Lulia. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please get in touch with us at [email protected] and we'd be happy to help you out.
Sincerely, Great Expressions Dental Centers - Lehigh
Negative experience: Had an appointment for 2:00. Wasn't seen until 2:20, then after having my cleaning and x-rays done, I was told that the dentist would be in within a few minutes to put my fluoride on and go over my x-rays with me. Sat there for another 45 minutes waiting and when I asked when I was going to be seen, was just told that she had to do something else and would be only 5 more minutes. I spent over an hour of my time there for nothing and will not be a patient here any longer. They overbook and don't take other people's time into consideration especially when they have an appointment. Wouldn't recommend coming here unless you want to spend hours here and have nothing better to do with your time.
Thank you for providing your feedback and letting us know about this issue, Linda. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please get in touch with us at [email protected] and we'd be happy to help you out.
Sincerely, Great Expressions Dental Centers - Lehigh
Fantastic experience: My dental hygienist always does a great job,puts me at ease.
Hi, Jennifer. We appreciate the kind words and are glad we could provide you with a positive experience!
Positive experience: Good work on my teeth. They do make you wait a long time even after an appointment. The dentist and dental staff are very helpful and pleasant.
Hi, Sharon. Thanks for taking the time to share your positive experience. We truly appreciate it!
Negative experience: I scheduled an appointment with this office specifically for a wisdom tooth extraction. When I arrived, they confirmed the reason for my visit, yet I was made to wait over an hour—while in excruciating pain—only to be told that they do not perform extractions. Instead, they presented me with a treatment plan for unrelated procedures. This was extremely frustrating and insensitive, given my condition. To make matters worse, I was charged for a completely unnecessary X-ray. Had they informed me beforehand that they do not perform wisdom tooth extractions, I could have sought care elsewhere and avoided unnecessary pain, time, and expense. This experience felt unprofessional and misleading. Clear communication and transparency with patients are essential, especially when someone is in severe discomfort. I hope this office improves its intake process to prevent others from going through the same ordeal.
Thank you for providing your feedback and letting us know about this issue, Katura. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please get in touch with us at [email protected] and we'd be happy to help you out.
Sincerely, Great Expressions Dental Centers - Lehigh
Negative experience: If I could I would give then a zero star. Two hours waiting to be attended after called in. Then be told I had to pay a ridiculous amount of money having a good dental insurance. When I walked in also heard another couple having a back and forth argument about the total out of pocket cost for their service also having insurance. I got there for cleaning and they came up with all other types of things to get done (up-sale) trying to make almost $9,000 out of pocket for their service. I left, waist of my time. (Oh they also tried to pull my credit without my concent, but thankfully I had my credit view status on block.)
Thank you for providing your feedback and letting us know about this issue, Wayne. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please get in touch with us at [email protected] and we'd be happy to help you out.
Sincerely, Great Expressions Dental Centers - Lehigh
Negative experience: Just not a good experience. If I could I would give 0 stars
Thank you for providing your feedback and letting us know about this issue, S. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please get in touch with us at [email protected] and we'd be happy to help you out.
Sincerely, Great Expressions Dental Centers - Lehigh
Fantastic experience: Doctor Heydi Perez Reyes is taking excellent care for my oral health. She is taking time for examinations and consultation always. Eris dental assistant very nice Leila the front desk person very helpful The office employees Iris and Omar everyone is professional and friendly. Best dental office in the aria
Hi, Mikheil. Your feedback is highly appreciated. Thank you for the review!
Negative experience: Never make the mistake to visit this place. They try to charge for services you not need or not want. The personal is courteous and with good service but the dentist was very rude and never explained why you need specific procedure. They wanted for a simple teeth extraction almost $1200 apart of the insurance coverage. Never will return to this place.
Thank you for providing your feedback and letting us know about this issue, Reinaldo. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please get in touch with us at [email protected] and we'd be happy to help you out.
Sincerely, Great Expressions Dental Centers - Lehigh
Fantastic experience: They make my dental experience positive. Staff take time and listen to me and answer my questions in terminology that I understand.Strive to fix all problems,!! No complaints!!!
Hi, Patsy. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I had a good experience
Hi, Claudine. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: All of the employees at this location are very nice and polite young ladies and men. Great Expressions is a highly professional operation.
Hi, Charlie. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Well done. Great team.
Hi, Mary. Thank you so much for leaving us a stellar review!
Negative experience: I came in for an emergency tooth extraction due to the fact that I had broken it last night I didn't want a ton of x-rays taken I wanted that one Tuesday taken care of then they handed me a total for everything for $9,000 when I said I just needed that one tooth removed because it was broken the price went to 837 I walked out and told them to lose all of my records I have an appointment to see a dentist in Sunrise Florida tomorrow morning who's going to remove that tooth for less than $100 I will never walk into your facility again I paid my copay of $35 enjoy it you will never see another dime of my money also is it reasonable for someone to sit in your chair for 2 and 1/2 hours and not have a damn thing done except x-rays
Thank you for providing your feedback and letting us know about this issue, Howard. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please get in touch with us at [email protected] and we'd be happy to help you out.
Sincerely, Great Expressions Dental Centers - Lehigh
Negative experience: Not pleased. Too much paperwork. They wanted to charge for XRays even though I brought images of my own. I consider this practice as predatory and deceptive as HIPPA mandates transferability. Stay away.I
Thank you for providing your feedback and letting us know about this issue, Hector. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please get in touch with us at [email protected] and we'd be happy to help you out.
Sincerely, Great Expressions Dental Centers - Lehigh
Positive experience: Was delighted with the service.. Very friendly
Fantastic experience: Everyone is very kind and respectful, the service is very professional.
Hi, Adriana. Thank you so much for leaving us a stellar review!
Negative experience: Terrible experience do not go here unless you want to wait multiple hours with zero update I have been to multiple dentists and this one is by far the worst with literally everything
Thank you for providing your feedback and letting us know about this issue, Trevor. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please get in touch with us at [email protected] and we'd be happy to help you out.
Sincerely, Great Expressions Dental Centers - Lehigh
Negative experience: Top 9 reasons not to make Great Expressions in Lehigh Acres, Fl your Dental provider. 1. The office in Lehigh provides no specialist . When I needed a root canal they referred me to a specialist in Ft Myers. When I arrived I found that the wrong tooth number had been noted on the referral and all paperwork and insurance approval had to be redone. 2. No matter how good your dental insurance coverage is for cleaning, this office will always require additional procedures requiring out of pocket costs to you?? When I questioned this practice I was told the Dentist could be held legally liable if not performed. This was a lie! You can simply sign a service refused document. 3. On another visit it was determined I needed a crown. I was provided with a work order showing that the crown was covered 100% by my insurance and I had a zero balance. The old tooth was ground down and they were in the process of fitting a temporary tooth when the Office Mgr came in and advised that a mistake had been made and there was no insurance coverage. I would not have had the crown installed then had I known that it was not covered under insurance. They refused any future service to me until the crown was paid for even though they were clearly at fault. Rather than sue, I paid the bill. 4. On 2 occasions, they called to cancel an appointment after I had already left home. 5. In Nov 25, I went in for my annual exam and x-rays. During this exam I was told that 2 teeth should be extracted and I probably needed gum surgery. 6. A few weeks later I was having pain in my upper gum and attempted to contact their office for a referral since they had no specialist. 7. When the pain worsened I left a phone message advising I was in pain and needed a specialist referral ASAP. 8.After no response to my phone messages (they seldom answered the phone) I sent 2 emails, 2 text messages, and a fax all to no response! They knew I was in pain and simply didn’t care enough to make a simple referral for me. Is this the kind of Dentist you want for yourself or your children?? 9. At that point I contacted a specialist myself and it was determined that I did need gum work done. After the specialist exam he advised that the 2 teeth that I was told by Lehigh Great Expressions needed pulled, only needed fillings. Another warning sign! As a retired Bank Executive I’m highly service oriented and Great Expressions Dental in Lehigh Acres, Fl does not come close to meeting my standards. I now have a new Dentist. I would not recommend this Dentist to anyone. This office has serious service, and I believe ethical issues. WARNING TO ALL!
Thank you for providing your feedback and letting us know about this issue, Rod. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please get in touch with us at [email protected] and we'd be happy to help you out.
Sincerely, Great Expressions Dental Centers - Lehigh
Fantastic experience: Great experience. They graciously helped me on a short notice. All were very pleasant. Provided a full explanation of what I need with a printed plan. I'm only in the beginning stages of this journey but feel confident it will be a good one.
Hi, Gail. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: I called because an old crown broke. The front desk was very nice and understanding. The dentist was able to see me Monday morning, thank you!
Hi, Lilly. We are thrilled to learn that you had a positive experience with us!
Negative experience: Office staff openly talks about you in spanish, there was no compassion nor explanation for anything. I went in for a cleaning (which is covered under my insurance) and was quoted $240!! Turned away without anything except some x-rays. Disappointed to say the least! I will be finding a new dentist.
Thank you for providing your feedback and letting us know about this issue, Dylan. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please get in touch with us at [email protected] and we'd be happy to help you out.
Sincerely, Great Expressions Dental Centers - Lehigh
Negative experience: Had a crown done and it's been hurting since day one. Cap fell off 3 times. Do not recommend them at all. Cancel any future appointments. They do not answer the phone and when messages are left they do not return calls. I understand Dr's are busy but there's no excuse not to answer a patients call. Very unprofessional. Will never go there again even though it is convenient because of proximity to my home. When no one was answering the phone I went to the office and the receptionist said that she was the only one working because of black Friday and she didn't answer even though she was there. Unacceptable behavior.
Thank you for providing your feedback and letting us know about this issue, Gloria. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please get in touch with us at [email protected] and we'd be happy to help you out.
Sincerely, Great Expressions Dental Centers - Lehigh
Negative experience: Everything that I explained to the receptionist on the phone for 15 minutes was completely ignored once I presented myself for the appointment. "Rules are rules" is what I was told. Obviously no human interaction or consideration. The receptionist was like a robot and the doctor was very unfair to me, especially being told the situation beforehand. Too much to go into but far from a professional office. By the way, I am a dentist
Thank you for providing your feedback and letting us know about this issue, Mark. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please get in touch with us at [email protected] and we'd be happy to help you out.
Sincerely, Great Expressions Dental Centers - Lehigh
Fantastic experience: I had an excellent experience at Great expression dental.The staff was friendly and professional from the moment I walked in. The office was clean welcoming and cold. They offered me a lab coat and made me feel comfortable throughout my visit. Dr. Perez explained everything clearly and answered all my questions, which really put me at ease. Highly recommend this office for anyone looking for quality dental care!"
Hi, Carmita. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Dr Perez was very professional , I can be a little dramatic as a patient , her assistant which I never got her name talked me down through everything, I mean who likes their teeth drilled .? She was so kind through all my dental procedures …. kudos to her .. thank you for your comfort words.
Hi, Juanita. Thank you so much for leaving us a stellar review!
Fantastic experience: I am so glad I picked them as my Dentist. The whole staff is very kind, patient and understanding even when I wasn’t the nicest. I was in severe pain and even though that’s not an excuse they treated me no different from day one till now. Hands down amazing staff and amazing place.
Hi, Christen. Your feedback is highly appreciated. Thank you for the review!
Negative experience: I've attended Great Expressions in Lehigh Acres for over 3 years. Each time I have waited at least 40 min or longer to be seen. I understand that things happen and Dr's get behind. What about waiting when you're the 1st patient of the day?? The kind lady in the front office apologized for my 50 min wait today, and the assistant thanked me for my patience. The dentist said nothing. When the dentist and her assistant are speaking another language, while working in my mouth, is rude and unprofessional.
Thank you for providing your feedback and letting us know about this issue, Carol. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please get in touch with us at [email protected] and we'd be happy to help you out.
Sincerely, Great Expressions Dental Centers - Lehigh
Fantastic experience: Great Expression in LeHigh is a comfortable friendly and wonderful dental center to get your teeth taken care of the staff is the best thanks
Hi, Darryl. We are thrilled to learn that you had a positive experience with us!
Negative experience: If I could give no stars I would. I first attempted to come here for a cleaning, My appointment was canceled because even though they have my records I am considered a new patient. I said fine reschedule me. When i show the LADY my calendar to try to make things easier, she wanted to book me at 8 am when i told i wouldn't be able to because i would be getting out of my job until 12:30 in the morning she said you could try to wake up early. She has no business telling me what to do with my time just because i am 50 years younger than her doesn't give her a right to involved herself in my business and push herself on me like that. I let it slide. When my rescheduled appointment came i was scheduled for 8:45 I came in at 8:30 everything was fine. They did my x-rays i thought it was extra but it wasn't an abnormal amount. This is the part that gets me I waited an Hour and fifteen minute before seeing the DMD, Not only that she said she is requiring more scan. When asked why she said because i am new to her practice she wants more scans and a comprehensive. When i explained to her that earlier in the year i had already done that she said for her own peace of mind she like to repeat them. Mind you I have been consist with my dental care. I have had wisdom teeth removed, had braces, and followed every recommendation. She said that at the moment she didn't see anything wrong but would like to dive deeper. I don't have anything wrong with my mouth. They literally have access to my record since i was 17 years old. That is why I stay with the same company. But she insisted so i said well can you guys get me out with my cleaning before 11 because i have class at 11:30 she said no because they would start my cleaning until 11:15 that is when they booked it for. When i already been there since 8:30 and could tried to actually be efficient with their time. WHEN HAS IT EVER BEEN SEEN THAT A WHOLE DENTAL APPOINTMENT FOR A CLEANING AND XRAYS BEEN 4.5 HOURS. I left when they told because first of they are scamming hard on the Ins. They wanted me to pay i said no. This is a scam do not go here because they are trying to make a buck rather than appropriate dental care. This has by far the worst experience by far. The hygenist guy super nice, he actually is very good with patients and deserves to work in a much better place. Everyone else yall can get the karma your owed for doing this to patients.
Thank you for providing your feedback and letting us know about this issue, Bellaaa. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please get in touch with us at [email protected] and we'd be happy to help you out.
Sincerely, Great Expressions Dental Centers - Lehigh
Negative experience: The staff was hard to understand...the dentist completely changed her tone....with me because I told her I was price & personality shopping because i need dentures. Will never go back in there again & they where the ONLY dental that charged me my insurance copay & billed my insurance for xrays. Rude, rude
Thank you for providing your feedback and letting us know about this issue, Roben. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please get in touch with us at [email protected] and we'd be happy to help you out.
Sincerely, Great Expressions Dental Centers - Lehigh
Fantastic experience: Very nice corteus staff. I had my x-rays, check up and cleaning.....everything and everyone were excellent!!!.... keep the good work!!!
Hi, Janet. Thank you so much for leaving us a stellar review!
Fantastic experience: Everyone in this office is awesome! Nice and friendly… didn’t use any topical on teeth and didn’t feel a lot of pain.
Thank you so much for your kind words, Lindsay. We really appreciate you taking the time out to share your experience with us.
Sincerely, Great Expressions Dental Centers - Lehigh.
Fantastic experience: Very friendly and professional happy to find a place in south west FL within 30 minutes away
Hi, Chris. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: We did not have a good experience. 8:00 appointment , waiting one half hour and then our appointments were canceled. We would have to reschedule.
Negative experience: Do not use this office unless you want to double pay. This is a provider under my insurance. They failed to bill my insurance in a timely manner so the bill was denied. They threatened to send me to collections because of their billing incompetence. So I not only paid my premiums but also had to pay their bill
Thank you for providing your feedback and letting us know about this issue, Lisa. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please get in touch with us at [email protected] and we'd be happy to help you out.
Sincerely, Great Expressions Dental Centers - Lehigh
Fantastic experience: I have nothing but the best to say about great expression staff at 2718 Lee Blvd Lehigh Acres Fl. They are professionals, knowledgeable, team players and the best of all; friendly and kind people. Thank you to all of them, highly recommended to everyone
Fantastic experience: They were well professional and good service I'll recommend going there
Negative experience: Do not go here, they upcharge for everything and absolutely try to charge you for things your insurance covers. Do not go here.
Fantastic experience: Very kind staff.Dr Perez is very good asset.
Fantastic experience: I have 2 broken crowns was in some pain. I was able to get an Appointment the same day, office staff and hygienist ,assistant We're very friendly and professional. Dr. Perez Reyes was very informative and explained to me what the plan would be to fix my broken teeth very pleasant woman. And if I can say going to the dentist, was a pleasant trip?
Fantastic experience: very customer service and beautiful nice people thank you
Negative experience: There is so much bad about this place. Wish I could do minus * Let's start with the cleaning they called scaling. The woman doing the cleaning had an appt. She got 2 maybe 3 teeth done and ran out the door. They charged me for a full. It was naver finished. They never charged our ins. Co. Correctly. Putting in wrong codes and I pif thinking it wasn't covered. My husband contacted ins. Co. after going over my bills. They said basically you were ripped off. So they went in circles with them. They kept playing wrong code games. Never got back what I was covered for. The worst.... I had a bad pain on my right side. The dentist picked a crowned tooth yanked it out and the crown went down my throat, I had to cough it out. Turns out that tooth didn't need to be pulled. Went to MA soon after. Woke up in agony. I went to my dentist I had used forever. I had an infection in the tooth above pulled tooth. It was moving into the tooth next to it. Never caught by Fl. Ended up needing a root canal. I had to pay because I had florida ins. My dentist gave me a break in price. But I had to stay in MA way longer than anticipated because of the double infection. Stay far away from this place. I should have been clued in when a man was fighting with the actual dentist about charges and what exactly she was going to do. STAY AWAY.
Positive experience: All was well n the secutarys were very helpful n made the whole visit very at ease
Fantastic experience: Have no complaints, in and out of the office in no time.
Fantastic experience: I love coming here, service and staff are friendly and caring! Also, my dental hygienist is amazing. I’m glad I found them.
Fantastic experience: I truly LOVE this office. All of the staff including Doctor Perez are so kind. They are gentle when they do work. I've had dentists that are not gentle and have caused me anxiety. I can actually relax here and not worry. My husband and I are both happy with this office.
Fantastic experience: No words to describe how wonderful these people are. The service was magnificent. I will recommend anyone to Great Expressions to experience it yourself.
Positive experience: Need to improve punctuality, most of times 20-30 minutes running behind schedule
Fantastic experience: Very kind, understanding and every person was professional from the front desk, to the technicians to the doctor. Thank you for taking care of my teeth
Negative experience: I will start off with I understand things happen. I understand appointments being rescheduled or run a bit behind. But my experience was beyond acceptable. First I had my appointment pushed back twice due to the dentist not being in the office and they were pushed back by a month both times not weeks. Having to request days off work and then change them. I finally got my appointment. It was for 8:00am. I arrived 20 mins early. Myself and three others were in the waiting room. At 8:05 I got called back, I already had my X-rays from another dentist that I attached to my profile. As well as filled out all the forms. I sat in the chair to be examined first 30 mins. No boggy . I was told the dentist was almost done. Which he was right down the way from me working on a ladies bridge. He was no where close to finished. 8:45 I am still waiting. Again was told the dentist was wrapping up. And once again I could see him, he was no where close. Still drilling and deep into his work. Which I can appreciate. By 9:15 I asked how much longer, the nurse apologized and said it shouldn’t be much longer. And how they are only open a few days a week(maybe they said two I can’t recall). Which again i understand by why over book so badly. I was done and the dentist was no where close to finished, still drilling and requesting more tools. I was upset, I let the nurse know I was gone I couldn’t wait any longer. My appointment was just a check up and go over a future appointment to get a filling and cleaning. My appointment should’ve been quick. I was now past the time I told my employer I would be late. I left and told them they better not charge my insurance . I am now searching again for another dentist to do this simple check up and then a follow up. I would not recommend this dentist to anyone. It’s sad Lehigh has such a bad reputation for any business with places like this.
Fantastic experience: It was a fantastic experience...Now I would like my money back..
Fantastic experience: Great visit for my regular cleaning! In and out of the chair within 20 minutes. Seeing improvement in some problem areas I had a year ago. I absolutely LOVE this office. The staff is patient, kind, and knowledgeable about your insurance benefits!! I value the relationship I have with them!!
Negative experience: Some of the rudest people I have ever met in my life very unprofessional staff I will never go back here I would rather stay in pain then be disrespected the way I was in your office I seriously hope this place get shut down or everyone is fired and they restart this place won’t stop complaining till action is taken
Negative experience: I have been a patient for 2 years now and haven't seen the actual dentist since my 1st visit. The dentist needs to be present. It's a very poor impression and seems as if she doesn't care. My previous dentist would at least do a cursory check of my teeth every visit. I'm very much considering another dentist who actually shows up.
Negative experience: Today I felt like if I went to those places where only go for a simple oil change and they offered you air filter,new brakes new this ,new that and they give you a bill at the end of$304 for this,$177 and $200 for this and that!! I felt like I don’t want to go back again,no thanks
Fantastic experience: Happy and grateful patient. Thanks for your amazing care.
Fantastic experience: These are the best people I've had the pleasure of dealing with. The office personal were helpful and the Hygienist was the best one I've had work on my teeth and I'm 66 years old and I've seen quite a few hygienist..
Fantastic experience: New patient and they made me feel welcome. Every time I come in they are alway with a smile and give me great service.
Fantastic experience: Great service, great staff, very professional.
Fantastic experience: love this place everyone is so kind and understanding and treats me with care
Fantastic experience: My dental assistant Yenni and the Office Manager Michelle are two of the most amazing people. I enjoy going to the office, they both makes me feel happy and are very knowledgeable of how to run a business and deliver excellent care. I highly recommend this location!!!!
Fantastic experience: Best dentist I've been to clean. Very nice atmosphere and very friendly. See u soon
Fantastic experience: Always a great experience for my whole family, the staff is always welcoming, thorough service and love the reminders of appointments!
Fantastic experience: The service is great They Treat me Very well they are professional
Fantastic experience: Very friendly staff. Hygienist is nice. Love Lala
Negative experience: I won’t waste my time explaining why, the other one star reviews hit the nail on the head.
Fantastic experience: good job from all your team, very professional and friendly.
Fantastic experience: The girls always treat me like family. Dr Perez and Jenny are a great team.
Fantastic experience: Everyone was nice. Seems to be priced good. They work with you on your appointments and finances.
Fantastic experience: I was extremely impressed with not only the professionalism of the staff, but also the way they comforted me. I highly recommend this practice.
Fantastic experience: I absolutely love the entire staff. The front desk, the lady that did my cleaning, the dental assistant and assistant. Thank you so much
Fantastic experience: I’ve been coming here for years and the staff is very welcoming! I love everything they’ve done for me
Fantastic experience: All personnel were friendly, efficient, knowledgeable, and explained charges ahead of procedure. The charges were more than I was prepared for; but I had never had this procedure done before.
Negative experience: If I could give zero stars, I absolutely would! This office not only treated my elderly mother so poorly, provided an inaccurate treatment plan, never billed her until the following year causing insurance to refuse payment and now causing an unexpected bill due which was NOT part of the treatment plan. ( $30 that should of been balance after billing to insurance per treatment plan was paid pre appointment as expected) Billing mgr refused to make any adjustments or accept fault and indicated there was delay in billing due to staffing issues and being behind…. Is that mom’s fault? This is totally UNACCEPTABLE- what office doesn’t bill in the current year? This appointment was early Oct 2023 and submitted to insurance 5 mo later/receiving unexpected bill 6 mo later? Do your family a favor-please avoid considering or recommending Great Expressions Dental Centers! Do not trust treatment plan here…. They do not accept responsibility for any mistakes they cause for certain. Beware!
Fantastic experience: Everyone was extremely hopeful and nice made my visit feel like home
Fantastic experience: They are really nice people, they take good care of me every time I go over there and the result are as perfect as possible.
Fantastic experience: I had such a great experience today with this Dr, the staff is so very friendly!!!
Fantastic experience: The dental hygienist was great. I do not do well at the dentist because I get very nervous. This hygienist helped me to totally relax. She also gave me great advise on continuing to care for my teeth. I highly recommend her.
Fantastic experience: The staff is caring and professional. I would recommend them.
Fantastic experience: Staff is always nice. Attentive. I trust the current doctor and don’t plan on going anywhere else for my dental care.
Positive experience: The desk staff anf Shawn(hygenist) at Great Expression are so professional but the doctors are changed so often that I don'teven get introducedany more and the talk over and around you and not to you.. The desk staff is so friendly and take the time to explain everything to you. The dentist don't explain anything they tell it all to the assistant while looking in your mouth. I used to love this place but now I'm looking for another dentist for the new year.
Fantastic experience: Beautiful office nestled in Lehigh Acres. Everyone is friendly and knowledgeable. Worth giving a call. Knowledgeable of Dental Plans and Medicare Plans. Tina on front desk is so lovely to discuss your Dental needs and plans. Merry Christmas to the entire office. Right next to Taco Bell in Lehigh Acres
Negative experience: Do not trust this office! Not only are their dental practices horrendous, and the front office is extremely rude (Layla), but the computer system must be junk as well because I have been notified it has been hacked!! My information has been hacked!! Abysmal at best. Don't trust these people with your dental health. It's too important.
Negative experience: Today's visit was a complete nightmare. The on-duty temporary dentist was unable to take an impression on a previously placed inplant. I was referred to the Dr who placed it and he said no problem. He said the problem was with the competence of the temporary Dentist filling in for the permanent dentist on maternity leave. They need to give this temporary dentist the boot.
Negative experience: Worst experience ever. That's without having to wait over an hour to be seen and to be told it was not listed as an emergency. Very disappointed to say the least
Fantastic experience: Very nice treatment. And great customer service. Thank you very much.
Fantastic experience: It has taken me years to find a dentist that I can trust and that’s just not there to take your money and that is exactly what I found here! Dr. Karme Calixte is amazing she took her time to educate me on good dental hygiene as well as self care. Laila in the front was so kind and her willingness to help the patients is beyond what I would have asked for. All of the dental assistants have been amazing and I am so happy that I finally found a dentist I can trust and I enjoy coming to take care of my teeth. Thank you to all the staff!
Negative experience: Lehigh office VERY unprofessional staff the Dentist should be ashamed having employees upfront receiving her client like this, leave a bad taste in your mouth. Aspen across the road are great people person... see you there
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