Gateway Dental Care
Welcome to Gateway Dental Care, where compassionate family dentistry meets advanced cosmetic expertise in the heart of Pleasanton, CA. Led by Dr. Francine Kitagawa, an experienced graduate of UC San Francisco, our practice is dedicated to providing personalized, high-quality care for patients of all ages. We believe that a beautiful smile boosts confidence, which is why we specialize in transformative cosmetic treatments, including dental implants, veneers, Lumineers, and complete smile makeovers, alongside essential restorative procedures like inlays, onlays, and bonding.
Our approach goes beyond traditional check-ups. We pride ourselves on creating a serene and welcoming environment where every visit feels comfortable and stress-free. To ensure your complete ease, we offer specialized comfort dentistry options, including advanced pain relief protocols and OraVerse to quickly eliminate post-procedure numbness. Whether you need emergency care, deep cleaning, or a radiant whitening treatment, our gentle touch and modern techniques guarantee exceptional results.
Gateway Dental Care is your trusted partner for lifelong oral health. We accept most dental insurance plans and offer flexible scheduling, including evening and Saturday appointments. Experience the difference of a team that truly listens and cares. Contact us today to schedule your consultation and take the first step toward a healthier, more dazzling smile.
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 9:30-18:30
- wednesday: 9:30-18:30
- thursday: 9:30-18:30
- friday: 8:30-16:30
- saturday: 9h-15h
Photos of Gateway Dental Care
Services and Treatments
Gateway Dental Care: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
5,0 out of 5 from 266 reviews
Fantastic experience: Dr. Kitagawa has very gentle hands and can do the most difficult job while keeping the patient comfortable. The office lady Maria is very helpful with finding the best insurance benefit.
Thanks for the stellar review, Olga.
Fantastic experience: I had an appointment today and definitely satisfied. Both of the ladies are so sweet and welcoming I am definitely happy to make this dental my new home thank you ladies again can’t wait to come back.
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: As always great work, from Dr. Kitagawa!
Hi, Mir. Thanks so much for taking the time to write us a review.
Fantastic experience: The best in the business!
Thank you very much for your review. Hope to see you again!
Fantastic experience: One of the bestest and most kindest dentist you will ever meet. Her attention to details to my teeth is so appreciated. Thank you and your staff for always being so on top of everything and being just amazing every time. I used to fear going to the dentist but now it’s like catching up with an old friend and bonus is that my teeth feels and look wonderful afterward. I smile more confidence because of all the professionals at Gateway dental care.
Hi, Ngoc. Thanks so much for taking the time to write us a review.
Fantastic experience: Always a 5 star visit and review ⭐️⭐️⭐️⭐️⭐️
Hi, Sportbikenut. Thanks for your review. Glad to hear you had a great experience.
Positive experience: The receptionist was friendly, the assistant was chatty, and the dentist was aloof, and quite unfriendly. It was an okay service, nothing exceptional. For procedures, I will seek out professional experts.
We strive to improve based on your feedback. We hear your concerns about the dentist's approach and will work to ensure a warmer, more professional experience for all.
Fantastic experience: Been going to this office for long time and my experience has always been the same, excellent work and very friendly and professional staff.
Thank you very much for your review. Hope to see you again!
Fantastic experience: Our family has been in the care of Gateway Dental for many years and are very happy with the quality of care and the professionalism of the staff. We recommend them to any of our friends and family.
Hi, Ovidiu. Thanks so much for taking the time to write us a review.
Fantastic experience: Dr. Kitagawa and her staff are just great. I have been going to Gateway Dental Care for years now. Going through some dental procedures now and she's wonderful. I am super happy and really appreciative of the work. Office is always extremely clean and everyone is super friendly, kind, capable and totally professional. Thank you for everything. She's amazing and staff is wonderful. I had a crown done today and it was seamless, it was so comfortable and everything went amazingly. 5 star quality work as always!
Hi, Khosrow. Thanks so much for taking the time to write us a review.
Fantastic experience: I had my teeth cleaned today and a follow up visit with Dr. K. I love this smaller office where they all know you and you get excellent dental care with that personal touch. They are a full service dental office too. I am very happy with them all and I highly recommend them.
Thanks for the stellar review, Michael.
Fantastic experience: Best dentist office in the Tri valley
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: Excellent treatment! Doctor and assistant were exceptional!
Hi, Carlos. Thanks so much for taking the time to write us a review.
Fantastic experience: Above exceptional service always the highest standards of excellence in customer service Doctor Kitagawa is the best so knowledgable and such a pleasure she has been amazing on every visit for years . Have know her for years I will not go anywhere else but to her for perfection . Maria is also so amazing , and beyond wonderful and the best ! Thank you both so much ! I truly appreciate you both. Thank you ! Thank You ! Respectfully , Kathy
Thank you very much for your review. Hope to see you again!
Fantastic experience: They are on time and provide great compassionate and quality service.
Hi, Karen. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: I had a great experience at Gateway Dental Care. The team was very welcoming and made sure I was comfortable throughout my appointment. Highly recommend!
So happy to see you again! Thank you for recommending us .
Fantastic experience: I am the worst patient! I used to look for dentist that advertised TLC. Dr. Kitigawa is the best. The team at Gateway Dental are awesome and kind.
Thank you very much for your review. Hope to see you again!
Fantastic experience: Excellent service, A+++
Hi, Martin. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: I recently moved to the area and hadn’t been to the dentist in a while. I found Gateway Dental Care online and had a great experience. The team was welcoming, caring, and made me feel comfortable with zero judgment. Definitely recommend.
Thanks for the stellar review, Graham.
Fantastic experience: Thank you Dr. Kitagawa for the excellent work on my crown—it feels great!
Thank you very much for your review. Hope to see you again!
Fantastic experience: The staff and Dr. Kitagawa are great, they follow up and follow through. The office is very considerate of the patient’s time, Dr. Kitagawa is extremely skilled in her craft and I always leave the office feeling great about my smile. The office never pushes for unnecessary procedures.
Thanks for the stellar review, Nadi.
Fantastic experience: Update December 2025 Dr Kitagawa is a wonderful dentist. She is nice, thorough, and highly skilled. The entire team at Gateway Dental Care is amazing. Maria, who runs the front desk, is exceptional. I highly recommend Dr Kitagawa! April 2025 Update I had my checkup and teeth cleaning this week. Another great patient experience with Dr K and her team. It is so nice to have a dentist that truly cares about each patient. Dr K listens to all of my questions and concerns about my teeth. The office manager, Maria, is Awesome! I highly recommend Dr K. March 2024 Update I had my checkup and teeth cleaning this week. Everything went great. Dr K is an amazing dentist plus she is nice and she listens carefully to your questions. Maria runs the office and she is wonderful. She always goes the extra step to accommodate your needs and preferences. I recommend Dr K and her team. March 2023 Update Dr K is still providing incredible dental services. The entire staff try to make you feel welcome and special. I highly recommended. Updated September, 2022 Dr K Is a wonderful dentist. She is nice, thorough, and highly skilled. The entire team at Gateway Dental Care is amazing. I highly recommend. I went in for a check-up and teeth cleaning last week. Everything went great. I appreciate the professional care and the friendly office environment.
Hi, Bill. Thanks so much for taking the time to write us a review.
Fantastic experience: Great job, no pain, thorough.
Thanks for the stellar review, Emmie.
Fantastic experience: Thanks again for the professional and comfortable experience.
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: Excellent service, highly recommend Dr. Kitagawa!!! She is a perfectionist and is the best of the best restoring your smile!! She takes her time and makes sure you go home with a better outcome than you started with!
Hi, Carol. Thanks so much for taking the time to write us a review.
Fantastic experience: Friendly service! Highly recommend!
Thank you very much for your review. Hope to see you again!
Fantastic experience: Very good dentist and hygienist. The whole staff is wonderful, professional, and they take the time to make me feel comfortable. I can’t say enough about this place.
Hi, Monique. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: Friendly staff and Dr Kitagawa is very thorough, and thoughtful.
Thanks for the stellar review, Deborah.
Fantastic experience: Great staff and Dr Kitagawa has been wonderful dentist for our family for more than a decade. And Maria is the best!
Thank you very much for your review. Hope to see you again!
Fantastic experience: I had great experience here yesterday. The dentist was very patient and gentle. She really took effort to do everything right. I appreciate her work and will go back next time.
Hi, Shuangquan. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: Professional and kind
Hi, Shiqi. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: Always a pleasure having my dental cleaning and procedures done here. Professional, friendly staff members and great ambiance.
Thanks for taking the time to give us a review, Lance.
Fantastic experience: Continue to receive outstanding care over 15 plus years!
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: I have coming here for the past 20 plus years and have never felt pain or anxiety like I felt before in previous dental places since they take their time and make sure at no point you feel any discomfort. So I trust whenever work needs to be done and actually follow up with the recommended treatment (for anxiety ridden patients like me, I never completed work prior to visiting gateway dental
Hi, Karen. Thanks so much for taking the time to write us a review.
Fantastic experience: As a long-term patient of Dr Francine Kitagawa, I can vouch for the office's professionalism and care through the past two decades. She has seen me through dental crowns, fillings, tooth chips and even an emergency visit to get a temporary crown. (The temporary crown was a work of art itself!) Dr Kitagawa and the staff are always mindful of my comfort, with continual check-ins if anything hurts. During my last visits this week, they even turned on the AC and supplied me with a soft blanket. The dental hygienist, Kat, is thorough yet gentle even when poking me with needles and drills. Dental visits are never fun, but the friendly and caring staff helps me get through it every single time. A shout-out to Maria at the front desk for her patience in scheduling and billing questions. Thank you to all of you!
Thank you very much for your review. Hope to see you again!
Fantastic experience: Dr was very gentle and attentive
Hi, Chef. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: Good staff and very gentle dentist. I have minor procedure done. Dr Kitagawa knows her stuff. She impressed me in the first session with her. I will post more as my consultation with her progress.
Hi, A. Thanks so much for taking the time to write us a review.
Fantastic experience: Great service and massaging chairs!
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: Professional service with clean environment. Quite happy with the service
Hi, Qingqing. Thanks so much for taking the time to write us a review.
Fantastic experience: Love this team. From the front to the back everyone is welcoming and kind. They consistently interact with me in a way that goes beyond my dental needs and instead conveys that I am a valued part of my care team. Love the massage chairs!
Thank you very much for your review. Hope to see you again!
Fantastic experience: Stellar dentistry and highly recommended, even at the expense of my fighting others for appointment times.
Hi, Corey. Thanks so much for taking the time to write us a review.
Fantastic experience: I’m usually nervous visiting dentists but Dr. Kitagawa and her staff always make me feel comfortable. Highly recommend!
Thank you very much for your review. Hope to see you again!
Fantastic experience: Great work and very patient and super nice ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Hi, Roland. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: Wonderful regular cleaning. Warm service. Highly recommended.
Thanks for the stellar review, Tony.
Fantastic experience: Just everything excellent! The dentist is a real expert and all the staff extremely nice and accommodating. They took me in yesterday on the same day I requested the appointment and did a fantastic job. 100% recommended.
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: I hate the dentist…but love coming here. They are very friendly and are so good with my anxiety. They listen and go slowly to make sure that I’m doing ok. Highly recommend them and they do an amazing job communicating and listening to their clients.
Hi, Laura. Thanks so much for taking the time to write us a review.
Fantastic experience: So grateful that Dr. Kitagawa scheduled me the day after I called to fix my tooth. I appreciate her care and great dental work!
Thanks for the stellar review, Grace.
Fantastic experience: Great dental experience !
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: Dr. Kitagawa is great and so is her staff! They are all very personable and kind. Been going here for over a decade. Always a great experience.
Thank you very much for your review. Hope to see you again!
Fantastic experience: Easy to schedule the appointment, pleasant and friendly staff, provides thorough explanations on what's to be done, and just a very easy-going vibe there which was super nice
Hi, Mozcas. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: Very personable staff and professional care. The most gentle and comfortable cleaning experience I've had for a long time.
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: Dr Kitigawa got my teen to floss and brush daily, wear her retainers, and cut significantly back on sweets! She is amazing!!! 100% recommend!
Hi, Evonne. Thanks so much for taking the time to write us a review.
Fantastic experience: Outstanding customer service and caring Folks
Thank you very much for your review. Hope to see you again!
Fantastic experience: The staff is very friendly and everyone knows what they are doing. They take the time to listen to the patients, something I noticed even while I'm waiting in my chair for the doctor. Cannot recommend this dentist enough!
Hi, Yaaave. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: Great Dentist and staff. I would highly recommend Dr. Kitagawa and her clinic to my family and friends
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: I have been a patient of Dr. K for almost 10 years. Hands down the best and most professional dentist in the EB. Her staff are equally nice and courteous. Highly recommend Gateway Dental.
Hi, Flora. Thanks so much for taking the time to write us a review.
Fantastic experience: Kathrine is amazing. I never had any bad experience in Dr Kitagawa 's office. I have been their patient for more than 20 years.
Thanks for the stellar review, M.
Fantastic experience: Great dentist who is kind and technically skilled. Always does great work. A great choice for anyone looking for a dentist!
Thank you Louise! It was a pleasure serving you.
Fantastic experience: So happy I started going to Gateway Dental! Dr. Kitagawa takes her time with you to explain best care options and her work is fantastic. The staff is friendly and very helpful!
Hi, Julie. Thanks so much for taking the time to write us a review.
Fantastic experience: Excellent dentist, outstanding staff and quality facilities! Highly recommended.
Thank you very much for your review. Hope to see you again!
Fantastic experience: Everything and everyone at Gateway Dental Care was great! I highly recommend this place if you're looking for dentist.
Hi, Ellen. Thanks so much for taking the time to write us a review.
Fantastic experience: Wonderful experience. They were able to fit me in as a new patient within a week (might have been my lucky day). Gateway Dental addressed my sister's dental emergency while in town as well! Staff is amazing and the doctor is patient and takes her time. Highly recommend.
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: Dr. Kitagawa is very thorough with cleaning service. I have been a patient for over 20 years and would not go anyway else for my dental care.
Hi, S. Thanks so much for taking the time to write us a review.
Fantastic experience: Love this place! They were able to fit me in with a dental emergency and everyone was so kind and helpful. They were even able to fit me in for a follow up appt the day before I fly back home!
Thank you very much for your review. Hope to see you again!
Fantastic experience: I recently chipped my Zirconia crown on a hard mint that I never should’ve chewed on but accidents happen. The tooth was sharp and cut my tongue so I called Gateway Dental and Maria as always was great at what she does and Dr. Kitagawa took time from her busy day to have me come and she smoothed the surface of the crown like new again. Thank you Dr. K and Maria, this is why we have been with Gateway Dental for so many years.
Thank you very much for your review. Hope to see you again!
Fantastic experience: Dr. Kitagawa does everything to make the experience as stress-free as possible - massage chairs, music, sunglasses, caring staff. I turn into into a child having to go but she seems to understand.
Hi, Genevieve. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: Highly experience dentist, she understands the problem quickly.
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: Excellent service by Jennie. She took care of my teeth beautifully.
Hi, Supriya. Thanks so much for taking the time to write us a review.
Fantastic experience: Excellent quality of work, with friendly attitude and reasonable prices - highly recommended!
Hi, Omer. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: I’ve been using Gateway Dental for the past 9 years and they have consistently provided excellent care. Gentle and thorough. I was at Gateway Dental yesterday for a filling and they did a great job.
Fantastic experience: excellent job
Hi, Lorna. Thanks so much for taking the time to write us a review.
Fantastic experience: The kindest, gentlest dentist ever!!! I hate needles and yet I never felt it during the entire numbing process!!! This is the dentist everyone needs!
Thank you very much for your review. Hope to see you again!
Fantastic experience: The staff are very nice and helpful. Doctor Kitagawa has patience to answer your questions. Their office is so neat also.
Thanks for the stellar review, Kumon.
Fantastic experience: Our family has been coming here for care for a few years. The office is very clean and welcoming and the staff is friendly, professional and well qualified. Thank you!
Fantastic experience: I love ❤️ them, always good, solid
Thank you very much for your review. Hope to see you again!
Fantastic experience: Professional and competent while also gentle and attentive. Cleaning was thorough and not too fast. I was treated like a person and never talked down to.
Hi, Aeryn. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: This was my first visit. The Dr listened to my my concerns and was informative regarding my options. The staff was was friendly and professional.
Thanks for the stellar review, Fred.
Fantastic experience: Dr. Kitagawa and her staff is amazing. Maria is friendly & helpful. She provided Excellent Service! I highly recommend Gateway Dental!
Thank you very much for your review Fely. Hope to see you again!
Fantastic experience: Very good dental care, five star.
Thank you very much for your review. Hope to see you again!
Fantastic experience: Dr. Kitagawa and team at Gateway Dental Care provided me with excellent service and care. I recently transferred in as a patient as my previous dentist moved their practice. I have been very pleased with the professionalism and standard of treatment.
Hi, Gary. Thanks for your review. Glad to hear you had a great experience.
Fantastic experience: Dr. Kitagawa is always attentive, gentle and did an amazing job on my fillings recently. Highly recommend!
Thanks so much, Daphne! Looking forward to helping you again.
Fantastic experience: So far, I had a very positive experience with Dr. Kitagawa and her team. The doctor saw me almost around the appointment time. Dr. Kitagawa is friendly and explains things clearly. I trust her advice. Overall I’m very satisfied with gateway dental.
Thanks for the stellar review, Ripon.
Fantastic experience: Very professional service. Great cleaning experience, efficient and thorough.
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: Great dentist.
Hi, Sean. Thanks so much for taking the time to write us a review.
Fantastic experience: All the staff at Gateway Dental care are so friendly and professional starting from Dr. Kitagawa and Maria, the front office manager and all the dental hygienists in the practice. I highly recommend their office for one's dental needs. They make you feel very comfortable and always willing to work with you.
Thank you very much for your review. Hope to see you again!
Fantastic experience: I am picky and I rarely write reviews. But Gateway's service has been amazing they are very good at customet service. I would give them more stars if google let me do that.
Thanks for the stellar review, Mehdi.
Fantastic experience: Really like how Dr. Kitagawa carefully considers and explains treatment options. Staff is nice and helpful.
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: Gateway Dental Care is the best. The entire staff is very professional, kind and caring.
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: I’ve been coming here for a few years now. But before then, I hated going to the dentist. Everyone that works here is awesome because they’re very kind and gentle when they are doing dental work. They also give good dental hygiene feedback without making you feel like a bad person. I highly recommend this place even if you don’t live near by. Totally worth going out of your way for five star service!!!
Thank you so much for your kind words, Durwin Hickman. We really appreciate you taking the time out to share your experience with us.
Cheers,
Gateway Dental Care
Fantastic experience: Dr Kitagawa and her staff are top notch. Have kept my teeth very healthy and are always friendly and nice to talk to. Highly recommend going here!
Thanks for the stellar review, Trinity.
Fantastic experience: Dr. Kitagawa and her staff provide exceptional dental care. Highly recommended for anyone looking for an outstanding dentist in the Tri Valley area.
Fantastic experience: Very detailed. A great experience.
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: Great services! Very caring and professional doctor. Straightforward advice, quality care and treatment.
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: We highly recommend Gateway dental office! The staff is very welcoming, friendly and most importantly professional. My husband and I have been seeing Dr. Kitagawa for 3 years -and we really like how gentle she is with our dental treatments.
Hi, Estefany. Thanks so much for taking the time to write us a review.
Fantastic experience: Excellent! Dr Kitagawa and the hygienist are so patient and thorough. They both make me feel comfortable
Thanks so much, Judy! Looking forward to helping you again.
Fantastic experience: I was in town working so I found GDC through a Google search. The staff was very nice, very helpful in getting me comfortable, and they had no issue working with my anxiety about being in the dentist office. While doing the procedure, she was extremely gentle and talked with me throughout which was very soothing. It's one of the best experiences I've had at the dentists office, and I will have no issue going back if needed
Thanks so much for taking time out of your day to leave us a review.
Fantastic experience: Dr. Kitagawa has been my dentist for many years. I have moved and lived around the Bay Area, and even with long distance driving, I have kept her as my dentist. I did that for the following reasons: She's fantastic! Over the years, she made me feel cared for. She's always made room for me on emergency situation. She meticulous, gentle, pleasant and professional. I trust her! She made referrals to specialist when needed. She provides many options to help me make proper decisions as dental work could be very expensive. She's incredibly thorough and take time to explain things. I went in yesterday and she provided me with front temp bridge that looks amazing! I could go on my scheduled vacations and keep a confident smile and not toothless. My dental situation is a little more work than expected, but I feel comfortable that with her guidance and dental expertise, I'm making the right decision. On top of what I mentioned, she has friendly staff. Clinic is very clean. Thank you, Dr. Kitagawa, for all your care!
Fantastic experience: Dr Kitagawa is amazing! She’s so patient, kind and professional.
Thanks for the stellar review, Wallace.
Fantastic experience: This was my son's first visit and it was great. He was taken promptly, lovely receptionist at front desk, very thorough exam and cleaning and an overall a great experience. We will be back for sure.
Hi, Susan. Thanks so much for taking the time to write us a review.
Fantastic experience: One of the best dentists in the Bay Area, Dr. Kitagawa truly cares for each of her patients and takes the time to educate her patients as well.
Thank you very much for your review. Hope to see you again!
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