Smile Doctors Orthodontics - Pickerington

Experiencia fantástica: I had the best experience here for the last two years as I was straightening my teeth! The staff was always so nice and welcoming, and they made sure I was comfortable in every step of the process!

Experiencia fantástica: Everyone is always so friendly. Great customer service. Awesome staff and doctor.

Experiencia fantástica: Deserves 10 starts, Love it . They are so nice and understanding. I can’t wait to see my process.

Experiencia fantástica: Stellar work on my child lower and upper underbite .Amazing staff,customer experience,professional approach.Recommend this practice to anyone needed help with smile and braces .

Experiencia positiva: The intake specialist could have been more thorough in explaining the billing and clearly breaking down the associated costs, rather than briefly going over the information. Since we were reviewing the documents from her computer screen, I was relying on her to carefully review the details and explain the terms and conditions before asking us to sign. I did have to prompt her to clarify certain information and, at times, go back and review the verbiage of the terms and conditions to ensure we fully understood what we were agreeing to. Aside from this, we were satisfied with the visit and the overall experience.

Experiencia fantástica: Dr. Forche and staff have always been professional and willing to answer any questions or concerns. All three of our children haven gotten braces from Smile Doctors along with myself just recently. I highly recommend them if you're looking for a orthodontist.

Experiencia fantástica: The treatment was perfect! Exactly what I wanted to correct my front tooth gap. Very happy with the results. Dr. Forche is the best - thanks for putting up with me. Staff is wonderful as well!

Experiencia fantástica: Friendly, professional, and detailed service

Experiencia fantástica: Jennifer knew exactly what to do and say to make my daughter feel comfortable during her first visits. She has made herself available to answer any questions I have, and I have a lot as this is my first child who needs orthodontia.

Experiencia fantástica: Very friendly, explained the process well, and did not feel pressured. Helpful with working with my insurance

Experiencia fantástica: Our son just got his braces off!!! WOW…what a journey. We moved to this family dentistry after a traumatic experience with a previous orthodontic office. Sage Family Orthodontics handled the situation with top-notch professionalism and put a progressive treatment plan into action. There are bad practices out there…so be sure to do your research and be sure to choose a reputable provider and practice. I trust Sage Family Orthodontics and highly recommend them to anyone need orthodontic work! Thank you Dr. Sage and formerly Dr. DeGuzman!!!!

Experiencia fantástica: My experience with SMILE was like no other. The receptionist was very polite and professional. My son and I was extremely pleased with the Orthodontist putting his bracelets in. They're wasn't a long waiting period to be called to the back. Overall 10 out of 10 for me. And I highly recommend that if anyone is looking for a great Orthodontist SMILE Doctor's is the place to go. Thank you all for a wonderful experience

Experiencia fantástica: Was a good experience. All the staff were very nice, friendly, and very welcoming. The place was also very clean. Overall was a good experience.

Experiencia fantástica: Amazing and friendly staff from time of just having questions, to getting braces on. My children love the fun and kind atmosphere!

Experiencia fantástica: The staff is very friendly and knowledgeable, and I’m looking forward to seeing my new Smile

Experiencia fantástica: I’m so happy I chose this location for my Invisalign journey! The staff is so kind, knowledgeable, and professional. I’ve never had to wait for my appointment, I just get right in at my scheduled time. They take their time, don’t make you feel rushed, happily answer any questions you may have, and go over everything thoroughly. The office is super fun too with lots of Lego sets to look at. I was able to get amazing results with only 14 aligner sets. At the end they polished and evened out my teeth perfectly, and gave me a whitening kit. Highly recommend! 10/10

Experiencia fantástica: Dr and staff are amazing, they take great care of me!!!

Experiencia fantástica: My son just finished phase 1 of braces and his teeth look great! I noticed that he no longer tries to hide his teeth when smiling and I love it. He is a lot more confident. It is amazing how great teeth can boost your confidence! And the prices were more affordable than I thought it would be. Thank you for the great care for my children’s teeth!

Experiencia fantástica: My experience was wonderful

Experiencia fantástica: Great people great atmosphere and show you all options for your needs

Experiencia fantástica: This office is a well run machine. Very professional and inviting. Pleased with everything. Would recommend this business to all.

Experiencia fantástica: Everyone was friendly, great information was provided. My granddaughter was happy and comfortable with everything that was done.

Experiencia positiva: I am incredibly frustrated with this place. I have left 4 voicemails about the appointment my daughter now has as a no show today because I legit cant get someone to call me back. They scheduled her for 2 appointments on different days almost 2 months out- one to tighten her braces and one to fix her bracket. I called when that was scheduled on 1/20 to see why we cant have those 2 things done at one time? and there is a huge lack of communication with our insurance witch again is incredibly frustrating because here I am still making my timely monthly payments of $124 dollars and can not get anyone to communicate with me.

Experiencia fantástica: I want to give Jennifer a big shout out for taking care of my daughter every time we go in for an appointment for her braces. She’s caring and sweet and funny. We love her!

Experiencia fantástica: Absouletly wonderful! Everytime I come in, all staff are always so helpful , nice & kind. My orthodontist is great! Him & assistants always make sure that I am comfortable, always good conversations during appt. Answer all questions I ask & give good feedback on anything discussed. They make sure before I leave that I feel okay. Would definitely recommend

Experiencia fantástica: My trays fit amazing! And the front desk ladies Maddie and Laurie are so nice !

Experiencia fantástica: My dental assistant was great. She was kind and made sure I was comfortable.

Experiencia fantástica: We love smile doctors, the staff-especially Bri & Dr. Forche! Bri has worked with my daughter at every visit since she had her braces put on until she had the removed yesterday. I am so thankful for her patience & kindness that she showed my daughter! Also, thank you to the wonderful office manager and front desk staff for always being so nice!

Experiencia fantástica: The staff was very polite and helpful. We went for a consultation and ended up getting started on the braces the same day . They take the time to answers any questions and explain everything.

Experiencia fantástica: Dr Forshe is absolutely marvelous. Each member of the staff feels like family.

Experiencia fantástica: Listen to me and what I wanted. Making the start of this journey super simple

Experiencia fantástica: Dr. Forche and Jen are fantastic! So far we have gone to them for two family members and had a great experience and results through both sets of braces.

Experiencia fantástica: I conducted extensive research and carefully selected smile doctors. I am delighted with my decision to choose this practice. Dr. Forche and his team are highly skilled and exude professionalism. The offices are well organized and clean. I have always received a warm welcome from my initial visit to now. They have always fit me in for urgent appointments promptly. I’m extremely pleased with my progress—both with my new smile and improved breathing. I used to be a mouth breather, but now I can breathe through my nose and comfortably close my lips without forcing it. When I needed to remove my braces for a brain MRI, the team worked together to ensure the procedure was completed without braces. I am truly grateful for their assistance. Dr. Forche even emphasized the importance of my brain over my teeth. I am relieved to know that I will be able to resume my treatment with braces. I was concerned that I might not be able to, but I am grateful to have found such a caring team. I will provide an update on the final results once my treatment is complete.

Experiencia negativa: You would think as an existing patient with a second child being seen here we’d be able to get an appointment…they need to stop accepting new patients. I’ve been told on multiple occasions to snip my kids poking wires, or wait 2 weeks+ for comfort appointments. Let alone trying to get him in for a bracket that’s fallen off those appointments are a month off. If these things weren’t paid off already I’d switch practices completely.

Experiencia fantástica: Dr. Forche is amazing!!! Every one there is kind and they answer all your questions!!! I highly recommend this place. The place was clean and they were quick, efficient and informative for my first time!

Experiencia fantástica: I love the doctors, amazing work and the doctors care about their patients and affordable

Experiencia fantástica: We always have a great experience! Everyone is so kind and knowledgeable which makes the whole experience awesome!

Experiencia fantástica: Amazing service! Friendly staff and a very kind doctor. Very happy I chose this business

Experiencia fantástica: I never had braces as a child but getting the Invisalign was the best and easiest choice as an adult! I love my new smile and the process couldn’t have been easier!

Experiencia fantástica: Highly recommend Dr.Forche. Staff is super friendly and knowledgeable.

Experiencia fantástica: I always felt welcomed and listened to at my appointments even when they had a ton of patients. I am very happy with my results! Couldn’t have asked for a better team to assist me in my beautiful teeth dream!

Experiencia fantástica: Doctor Forche and all the folks that work in his office are very kind and knowledgeable. They make you feel comfortable and valued. The day I had my orthodontics taken off just happened to be my birthday and they sure made me feel special. They’re a great team! Highly recommend!

Experiencia fantástica: Great place! The staff is always friendly and Welcoming! Always willing to help!

Experiencia fantástica: I would like to say everyone at the office are wonderful and I would definitely recommend Smile Doctors to my family and friends.

Experiencia fantástica: Dr. Forche and his entire staff was amazing for my daughter! They are all super nice and very patient with questions. Would highly recommend to anyone who is considering braces. She finished with a perfectly flawless smile :)

Experiencia fantástica: Started my son's braces journey and so far so good. The staff are very welcoming and nice.

Experiencia fantástica: I am still amazing at how this team transformed my boys smiles! They both were able to use aligners as treatment and their smile is perfect! My one son had an underbite and they were able to correct it without pallet expanders! 10/10 for the best orthodontist in Pickerington!!

Experiencia fantástica: Absolutely amazing staff! Very friendly atmosphere and they worked miracles on my teeth! Forever grateful

Experiencia fantástica: I had a great experience with Smile Doctors in Pickerington. They were very helpful when I had questions or concerns with my Invisalign treatment and always took what I was telling them into consideration when making adjustments to my treatment plan. Dr. Forche is top notch and very professional yet personable and a pleasure to communicate with. His team was also outstanding as they always made me feel comfortable and confident my smile was going to turn out just how I wanted! I also posted my before and after photos to give some proof as to how well my Invisalign treatment worked.

Experiencia fantástica: Got my braces on same day and was super flexible with me about my down payment as well. Super nice, quick, and helpful!

Experiencia fantástica: Great staff! Friendly and professional. Thank you for taking care of my family.

Experiencia fantástica: We went to a few different orthos before coming to smile doctors. My daughter wasn’t comfortable with one and the treatment plans were unnecessary imo. But when we got to smile doctors they answered all of our questions and best of all my daughter was comfortable and felt heard. So far treatment has gone great!

Experiencia fantástica: My teenage son had Invisalign and Smile Drs made it super easy and stress free. The staff is amazing... super helpful and knowledgeable....he actually enjoyed his appointments! Jennifer was our favorite...Always pleasant and friendly! We had zero issues. Highly recommend!

Experiencia fantástica: The Pickerington office is wonderful. Jenn is always great with our daughter when she sees her and always able to answer our questions! Highly recommend!

Experiencia fantástica: This office is amazing!! Jennifer Knipp is so professional and kind, she truly knows how to make patients comfortable and at ease!! I’m so glad that I chose this practice!

Experiencia fantástica: Ms Jen is the best! She always takes care of our girl.

Experiencia fantástica: We love Smile Doctors! Dr. Forche is great with the kids and all of his staff are amazing. The kids love seeing Jen - she always makes them laugh and feel comfortable.

Experiencia fantástica: I can not say enough good things about dr. Forsche and his staff. Especially Jen! Both of my daughter's are patients there and Jen goes above and beyond to make my girls feel comfortable and explain everything she is doing. We absolutely love coming here!

Experiencia fantástica: Fast Friendly Provider The accommodation of your needs is their first priority. Dr Forche makes sure you are a part of your care plan!!

Experiencia fantástica: Val and Dr. Forsche were awesome! They made the process of getting my daughter’s braces so easy!

Experiencia fantástica: Very nice and Knowledgeable staff. The facility is very clean and everyone was very sociable and pleasant.

Experiencia fantástica: We’ve had a great experience and Jenn is the absolute best!

Experiencia fantástica: Love SMILE DOCS! Patient, kind and professional! Will use them again when my son is done to get my own smile in order! Thanks!

Experiencia fantástica: Friendly staff and didn’t have to wait long on appointments.

Experiencia fantástica: I got my braces on yesterday and all I can say is I am BEYOND grateful to have found such a wonderful practice! From the moment you walk in they welcome you so kindly EVERYONE has such a positive attitude that it makes me even more exited for my journey. There payment plans are one of the best I have ever see, They break down everything so perfect to you. The braces process was so smooth and the way they let you know every step is so calming they are so patient. I would 10000% recommend this office! AMAZING.

Experiencia fantástica: When I say this place is amazing the professionalism and the atmosphere is amazing

Experiencia fantástica: Getting braces has never been easier! This place is incredibly well-organized, making the entire process smooth and stress-free. The staff is exceptional—friendly, knowledgeable, and always ready to help. Highly recommend!

Experiencia fantástica: Went into great detail and much better priced than other doctors I researched.

Experiencia fantástica: I can’t say enough about this great group of people that work here. They did such an amazing job on my son I decided to get braces myself. Very warm and inviting. I highly recommend Dr. Forche and his team.

Experiencia fantástica: I absolutely love Dr Forsche and all of his staff !!! Now not only do I have a Hollywood smile so does my daughter !!! You guys rock and I will always refer people to you ! ❤️

Experiencia fantástica: Just got my sons braces on and they did a great job!

Experiencia fantástica: All of the staff was extremely friendly. It felt just like best friends bantering with each other during work, talking with each other about fun topics. The treatment worked incredibly well and I got out of braces much sooner than I expected to. They were extremely generous with treatment items like rubber bands, wax, lip balm, and even their swag items. Throughout all of my appointments, they made sure I'd be comfortable during my treatment and that I'd be comfortable from treatment until next appointment after adjustment. I recently got my braces off, and the ortho working with me was extremely reassuring. After you finish your treatment you get special treats as well! Overall they were absolutely amazing throughout the course of my treatment. 10/10 Experience (Patient)

Experiencia fantástica: Excellent Service, both my son and daughter love the place,

Experiencia fantástica: The staff is always helpful and proficient!

Experiencia fantástica: The whole experience at smile doctor was wonderful from the first time walking in. The employees are amazing. They explain what they are doing b4 they start. If you are having a problem they get you in quick and find a solution. I can’t say enough about smile doctor.

Experiencia fantástica: Quick and efficient...was in and out and on my way to work.

Experiencia fantástica: My son recently completed orthodontic treatment with Dr. Forche and we are thrilled with the results! From the first consultation to the final visit, the entire team was professional, friendly, and attentive to our needs. They took the time to explain every step of the process, making sure we felt comfortable and informed throughout. The staff always greeted us with a smile, and scheduling was a breeze. I’m thrilled with his new smile and grateful for the exceptional care he received. If you’re looking for a skilled and compassionate orthodontist, I highly recommend Dr. Forche and his team!

Experiencia fantástica: Amazing staff, they all do great work!

Experiencia positiva: I love Dr. Forche, he’s a warm person who always wears a smile. There are some ladies who have worked here since our first consult and they are the rare gems of the office. We started off with consults with Dr. Kristal, but changed to Dr. Forche for a less invasive plan. The staff has always been nice and very helpful. It seems things have changed lately with the staff and how things are done since the merge/ change to Smile Doctors. The hours are not convenient for high school students/ athletes or teachers as they are only open on weekdays during school hours. To be halfway through a phase 2 (second time having braces) and realize you have to find a new office is very upsetting. I called to make an appointment for my daughter and was told she would have to wait a month and a half to be seen which put us into the new school year exactly on the first day of school. When sharing it wasn’t possible the reply was “there are smile doctors all over the country.” I didn’t establish care with Smile Doctors, so I won’t be chair hopping as if I’m receiving care from a free clinic. I asked to speak with the office manager to discuss my daughter’s treatment plan and other options for scheduling, or help to find a new private provider. I never received a call back. I called a second time and spoke to the same older woman who again reassured me I would receive a call and I needed to give time, even though I explained the limited time I have due to working the same hours. Needless to say, I never received a call, or an appointment. Just a reminder to pay my monthly bill for treatment I can’t schedule.

Experiencia negativa: Dr. Forche is now called Smile Doctors located in Pickerington, OH. At first the hygienists and doctor were very friendly, but when I started having issues with my jaw being misaligned, they completely dismissed my concerns and gaslighted me even when I told them that my soft palate was twisted. The technician looked at it and said, "It's not that bad." It's not that bad?! Umm... I'm not a doctor, but I believe one's soft palate shouldn't be twisting AT ALL! Plus it was VERY uncomfortable. I could tell they were starting to rush my treatment starting in May of 2020 as I started in Sept. 2019, right before the COVID-19 pandemic hit, so not only were they a shell of a business during the pandemic, but they also had to merge w/ a different practice called Smile Doctors. They were great up until during COVID-19 happened, and they started cancelling my appts right and left. The message I received said that if anyone had a missed appt due to the pandemic that patients don't have to do anything and that they would be called for a virtual exam. I never got a call, and when I called to schedule that virtual exam, I got their voicemail, left a message, (this was the beginning of the week) and never received a returned call. When I called the following week to inquire about a virtual exam due to my condition worsening, the technician was curt and said my issue wasn't possible and couldn't be caused by my braces. I received a second opinion, and what’d happened is I was starting to get a cross bite on my right row of teeth. The woman who told me what I was describing to her that bothered me was a hygienist, not an orthodontist. To make matters worse, she'd never looked in my mouth to even make that judgment--not that she's qualified to. Then I asked about making an appt, and she said they weren't taking patients until June and never offered to make a June appt as by that point she was trying to rush me off the phone. She also never offered a virtual exam that I was supposed be called back to schedule in the first place. She just said they couldn't help me right now and ushered me off the call w/ a snarky goodbye. I was so angry and frustrated to tears that I didn't even say goodbye back. So needless to say, I decided to end treatment early as my brackets kept falling off, and the new ones from the new practice they merged together with (Smile Drs) had taller brackets than the ones I’d been used to causing my teeth to be out of alignment. Every other tooth was slanted inward on the new brackets, and on the smaller, older brackets my teeth were in the correct place. So I decided to cut ties w/ Dr Forche w/ my braces still on. What he didn’t warn me about was that orthodontists in the Greater Columbus Area have a pact with each other, so they WILL NOT see you even if you can’t breathe—my issue multiplied by 10. Each orthodontist I saw told me the same thing almost verbatim, “Those look beautiful. You should go back to Forche and have your braces taken off and a retainer made.” Not only did my jaw feel like it was developing TMJD, but I couldn’t even go back to Forche if I *wanted* to which I didn’t. So I kept looking, and looking, and looking for a new orthodontist to finish my re-treatment and fix what Forche did quick and dirty—to give you an idea of how quickly he wanted me out of braces, after 2 adjustments and $4k he wanted to take them off. Thankfully he changed his mind, but I DO NOT recommend Dr Forche in Pickerington. I had to take my own braces off AND I couldn’t find someone for a year due to COVID-19 backlogs. Plus, I didn’t have a retainer, so my teeth narrowed back up just as if I never paid $4k for braces in the first place. I’m now on my 3rd re-treatment.

Experiencia fantástica: Always a great experience for me.

Experiencia fantástica: They are so friendly yet very professional. It looks like excellence is their hallmark

Experiencia fantástica: 10/10 definitely would recommend !!!! Everyone was so nice & welcoming !!! Great staff & affordable !

Experiencia fantástica: Great staff and service. I did Invisalign and had quite crooked teeth,l. They got them aligned, even made extra trays when adjustments were needed at the end.

Experiencia fantástica: Awesome experience! Thanks for all you do!

Experiencia positiva: Pleasant environment, people, good locations.

Experiencia fantástica: Dr. Forche and his staff are amazing! Everyone at the office has been very friendly and helpful! When I had issues with my treatment, they got me in very quickly and I’ve been very satisfied with my results!

Experiencia fantástica: We have had the best experience at Smile Doctors! Everyone we have encountered has been personable and professional. So worth the drive for us!

Experiencia fantástica: Always Do me right and always works around my schedule

Experiencia fantástica: This is my 2nd daughter to go to Dr Forche . I have nothing but good things to say about the process and the staff. Everyone is friendly and so helpful. She did Invisalign it has been so much easier than braces! I highly recommend them.

Experiencia fantástica: Finally decided to go with the Invisalign plan after years of debating about it. At age 55, I was leery about doing this, and was not sure if it would work. It is amazing how much my bite and smile changed in just 12 months

Experiencia fantástica: Great to work with and my daughter loves going there!

Experiencia fantástica: The staff is always friendly and the appointments are efficient. Dr. Forche is awesome!

Experiencia fantástica: I think Dr. Forche is AWESOME! His staff rocks! I look forward to my appointments with them. The environment is so fun and light. Also, Dr. Forche is so patient and pleasant. Update: Omg!!! I got my braces off today and my mouth looks like a million dollars!! Thank you Dr. Forche and staff! Dr. Forche's offices are both awesome.You guys always Rock!!! C. Manigoe

Experiencia fantástica: They’ve been my orthodontist for years!! I highly recommend. The staff is so incredibly kind

Experiencia fantástica: I have been going here for roughly 6 months. Staff is amazing. Jen is great at her job and always make sure if I’m on a time crunch I get out in time. Dr.Forche also is great at explaining the process with each visit and what my next step will be. I love this office!

Experiencia fantástica: I love Dr. Forche's office! Fantasic orthodontist with an amazing staff. I love all the Legos and Star Wars tchotchkes! Very good pricing compared to other Ortho offices.

Experiencia fantástica: They did a good job. They didn’t mention my terrible dragon breath

Experiencia fantástica: Great people and service, Dr is great, really easy process

Experiencia fantástica: This group was amazing. My daughter was terrified due to a negative experience with a previous experience with a different group and this group was so patient and gentle with her. My daughter walked out of there smiling and so happy with them. She said she is “excited to go back”. I cannot thank Dr. Forche and his staff enough.