Dental Solutions of Winter Haven

Experiencia fantástica: I had a wonderful experience at this dental office. Dr. Jose Cruz is absolutely amazing! He has such gentle hands and makes you feel very comfortable throughout the entire appointment. He takes the time to explain every step of the procedure, so you always know what is happening, and honestly, you barely feel a thing. I truly appreciate his professionalism, patience, and the care he gives his patients. Carmen, his dental assistant, is also wonderful. She is very kind, friendly, helpful, and attentive. She makes sure you feel comfortable and is always willing to assist in any way she can. Together, Dr. Cruz and Carmen make an excellent team. They treat you with respect, compassion, and genuine care. I highly recommend them to anyone looking for a dentist and dental team who truly care about their patients. Thank you both for making my dental visit such a positive experience!

Experiencia fantástica: Service is top-notch! Dr. Polo is the best dentist I have ever had. He knows what he is doing and is very good at it. The staff, like Dr. Polo, are as caring and professional.

Experiencia fantástica: Jose and Carmen was amazing they was fast and efficient I had two extractions done and I didn’t feel a thing

Experiencia fantástica: Dr Polo and team are amazing. I love that they are perfectionists. Trustworthy, knowledgeable and caring. They talk you through and make it as pain free as possible. I highly recommend.

Experiencia fantástica: Dr. Polo has been our family dentist for about 2 years now. He does great work and takes the time to explain all options. Highly recommended.

Experiencia fantástica: I am so happy I found Dr. Cruz. He is the most kindest and gentle soul He has been so patient to help me overcome my fear. His work is extraordinary and precise. And I cannot say enough about his office manager Miss Lydia. She will spend all the time you need to plan out your next treatment and financial plans. I promise you, you will not regret making him your next dentist.

Experiencia fantástica: Dr. Polo and his whole staff are the epitome of professionalism with kindness and thoroughness! From the front office to the hygienists to the dentists, every part is excellent. I have been in the dental field may whole life and I chose this office and this dentist!

Experiencia fantástica: The best dentist I've ever had. Dr polo and the staff are so very pleasant and professional. I always look forward to my appointments.

Experiencia fantástica: Jeanette and Dr Pollo are excellent at dentistry. Awesome dental care. My girlfriend enjoys going to the dentist and seeing Dr Pollo and associates.

Experiencia fantástica: The most amazing staff and dentist. Wish I could give 10 stars. Excellent and conservative care.

Experiencia fantástica: Hands down the best Dentist in Polk County that treats you like family! My most gentle and kind assistances. Doc always makes sure you look your best!

Experiencia fantástica: Great staff!! very professional and friendly!! Both dentists Dr. Cruz and Dr. Polo are phenomenal. They take the time to explain everything in great detail and are extremely welcoming :) Dental anxiety, no more!!! Hygienists are very gentle and informative. I can’t wait to go back for my cleaning!! Trust Dental Solutions with all of your dental needs and you will not be disappointed!!

Experiencia fantástica: Always a nice experience. Dr.Cruz is the best doctor and the girls in the front are amazing. Would definitely recommend Dr. Cruz.

Experiencia fantástica: I am absolutely thrilled with my new dentures! They are beautiful, fit comfortably, and look very natural. Dr. Polo was kind, patient and extremely knowledgeable, taking the time to make sure everything was just right. His staff was equally wonderful, caring, friendly and always helpful at every visit. Thanks to their professionalism and attention to detail, I have my confidence and smile back. I highly recommend this office to anyone considering dentures. You won't be disappointed!

Experiencia fantástica: It was my first time here and Carmen & Dr. Cruz made me feel so comfortable! They explained everything thoroughly and took the time to get to know me before moving onto the dental work. The entire staff was sweet and I’m glad I came.

Experiencia fantástica: Super experience for a Dental Exam and Cleaning at Dental Solutions of Winter Haven. I felt valued as a customer and on a personal level of my Dental Health. Thank you to Dental Assistants Jeanette, Carmen, and Dr. Cruz...

Experiencia fantástica: Cracked a tooth at 8pm, went to an “emergency dentist” at 8am they said I needed to remove the tooth and replace it for ~6k, decided to go for a second opinion and called Dr. Cruz’s office and was seen Immediately. Mrs. Carmen and the rest of the staff was fantastic, helpful and calming, Dr. Cruz checked me out and said I simply need to remove the cracked part and get a crown and did so within an hour and saved me $4k! Didn’t feel a single thing and even after numbing is gone I still don’t feel a thing. Dr. Cruz and his staff are Amazing!!

Experiencia fantástica: Dr. Polo and his staff are exceptional. All are very friendly and professional. Dr. Polo is compassionate and caring. I would recommend him to anyone.

Experiencia fantástica: I wasn’t sure what to expect from these visits to Dr Carols Polo. I cracked the ceramic coating on one of my front teeth and needed to be seen quickly. I had already been referred by another doctor for a different tooth problem and had been putting it off because it didn’t hurt. Well I was kind of reprimanded for not scheduling that appointment when I had been referred. Instead of making me suffer though, the office manager got me in asap. I found the staff to be very friendly and supportive. Dr Polo has an excellent ‘bedside’ manner and treated me with respect. He is a Caring Doctor that doesn’t make it about money. It’s about your teeth and how he can make them better. I recommend Dr Carlos Polo for your dental needs. I left his office smiling!

Experiencia fantástica: A Truly Exceptional Experience: My son has always been terrified of the dentist, so visits have never been easy. He needed some dental work in preparation for braces, and I honestly can’t say enough good things about Dr. Cruz and his staff. He was referred to us by a former employee—which in itself speaks volumes—and he absolutely lived up to the recommendation. Dr. Cruz was incredibly kind and patient with my son. He went above and beyond to make him feel comfortable and at ease every step of the way. The entire office was courteous, professional, and efficient. I’ve never encountered a dentist of this caliber before—Dr. Cruz is truly fantastic. We’re so grateful for everything you and your amazing team did for us. You’ve earned patients for life! :) The Bennett’s

Experiencia fantástica: Dental Solutions of Winter Haven has set a standard of excellence that every dental office should strive toward. From the first point of contact to schedule my appointment, to meeting the doctor and everything in between. The entire staff is professional yet personable. Dr. Polo was thorough, gentle, and clearly dedicated to patient care. I left feeling like I received the best care possible and that is rare to find these days. This place is a gem and I am happy I found my dental home.

Experiencia fantástica: Awesome! Awesome! Dr Cruz has excellent customer skills. He is attentive to your needs and he makes sure you are satisfied with his work. His professionalism is a definite keeper.

Experiencia fantástica: As always, Dr. Cruz exceeded expectations on the level of his care, understanding and treatment! Ms. Carmen is equally comforting and wonderful.

Experiencia fantástica: I would like to share my experience with Dental Solutions. I'm so pleased with my dentures! Dr Cruz explained the journey to get from extraction to dentures very thoroughly. My case was complicated and would entail extractions, surgery and healing for 4 months before I reached the point of impressions. It was worth the wait. Dr Cruz is wonderful. I would also like to give a shout out to Lydia, Carmen and Shaena as well. All of the staff was welcoming and felt like family. I'm no longer in pain and my teeth look great! I appreciate all of you for helping me enjoy smiling again. I heartily recommend Dental Solutions to everyone with dental problems.

Experiencia fantástica: Dr. Polo and his entire team are the best my wife and I have experienced, bar none. They are, of course, highly professional, yet they couple that focused approach with kindness, promptness and a nice sense of humor. That is an unbeatable combination.

Experiencia fantástica: Laurie was friendly and professional during my teeth cleaning. Dr. Cruz popped in during my procedure and was friendly and answered some questions I had. I recommend Dental Solutions.

Experiencia fantástica: First visit was great! Everyone is so nice and polite. They make you feel very welcome! The dentist explain everything, I will definitely return. Awesome location too, nice view of the lake.

Experiencia fantástica: Dr. Polo and his staff are all compassionate professionals. Best dentist I’ve ever had

Experiencia fantástica: They are very professional, and very friendly and polite. They explain everything they do, and as attend to your need. Love the work thye did, Dr. Polo is wonderful :) I would highly recommend them!

Experiencia fantástica: What an exceptional, faith-filled, and compassionate group of people! I felt welcomed, and most importantly, I felt like I mattered. Every one of them were so kind! This is how meticulously God places people in your life. I definitely recommend this beautiful practice with these angels! You will not leave disappointed.

Experiencia fantástica: Always very thorough visit. Very caring about the individuals that visit there. Never a long wait. Top notch customer service!

Experiencia fantástica: Oh my God!!! The service here was a DELIGHT today. I had a dental emergency and as soon as I got in touch with Lizbeth Valle on the phone, she was a pleasant young lady. I was in so much pain and she made it all feel seamless which is what we all want when going through excruciating pain, like I was. Then when I arrived, I had the pleasure of meeting Dr. Cruz and Carmen (his right hand -dental assistant) my goodness, I can’t say enough how these people are above and beyond AMAZING. I was in tears and left there with a huge smile and even a hug. Dr. Cruz explained everything so thoroughly and so calmly, that I had to calm down. He is amazing at this man. Carmen was a wonder to have by my side. She soothed me while I was in bad shape. She was so sweet and truly a compliment to Dr. Cruz to have such an amazing team by his side. I will be recommending anyone I know, or don’t to this place. Please give them a call and get your dental work done here. It is the best decision you will make. I promise.

Experiencia fantástica: I saw Carmen in Dr Cruzs office yesterday to have my implants adjusted… She is AMAZING and got all my issues resolved I have been going to Dr Cruz for many years, and EVERYONE in that office is wonderful to work with And if you have implants they are far beyond the absolute best.. You won’t be disappointed

Experiencia fantástica: The practice is run in a highly professional manner using the latest in modern dental equipment and procedures. Communications is emphasized throughout the process. The staff is well-trained and helps present a pleasant atmosphere in the office. I highly recommend this dental practice.

Experiencia fantástica: They are Wonderful. They have great service, the Doctor was very kind, explains everything to you, encouraging, and does a great job, also goes the extra mile to help you. The staff are kind, polite to you and each other. Every time you look at someone they are smiling and greeting you. It is a peaceful and caring place. I would Highly recommend them:)

Experiencia fantástica: Wonderful dentist and staff!! Everyone is always so nice and knowledgeable. Best dentist I’ve ever been to.

Experiencia fantástica: I was so discouraged that each dentist I went to which was 8 in total, tried to sale me implants. Not one of them even mentioned I had an option to save my own teeth. That was until I went to Dr.Polo. I told Dr. Polo I wanted all my teeth removed. He told me no, I had good teeth still. Some bad but overall it was salvageable. He asked me to trust him. He sent me for periodontal cleaning with Dr. Barnes. Dr. Barnes took my receding gums to pink and healthy. Oh how I love Dr. Barnes and his staff. Dr. Barnes released me back to Dr.Polo to continue my journey. Dr. Polo then came up with a plan. I cry literally everytime I have an appointment because I am so amazed of my results and the compassion I've received. My appointment today was fillings on three of my teeth which now look like I've had implants or veneers but they are my real teeth! I bawled like a baby as Dr. Polo hugged me. If you want a real dentist and staff who truly care about you and your teeth. Please see Dr. Polo and his staff. I don't give praise to just anyone. Trust me! You won't be disappointed. He and his staff are literally the best, period. You will not find another more invested in YOU and your journey than this team. I wish you well in your journey to good teeth. Hugs.....

Experiencia fantástica: I had a dental emergency that was taken care of superbly. Dr. Polo did an outstanding job correcting a repairing a lost filling with very little tooth left to work with.

Experiencia fantástica: This was my first visit. They were the most thoral dentist I have ever been to. Extremely professional with excellent service. Strongly recommend.

Experiencia fantástica: As usual, had a great experience with my Dental Hygienist, Jeanette. She is so very gentle and kind.

Experiencia fantástica: There are not enough kind words to say about Dr. Polo and his staff. I was treated with the upmost kindness and consideration. I had bridge replacement work done, so it was an extensive procedure. Everything went smoothly due to the competence of Dr. Polo and his technicians. Thank you Dr. Polo and staff. I have to make mention of the beautiful and relaxing view of the lake from the chair. I would recommend this practice and Dr. Polo. They are the best.

Experiencia fantástica: Dr. Polo accepted me in with no notice I called him and 30 mins later I was in a chair. He was very professional and his staff was amazing. It’s been so hard to find a great dentist and I’m so thankful I have found one now. Thank you for everything you have done for me.

Experiencia fantástica: Best decision EVER! I can not begin to explain how happy I am with this office! I was able to get an appointment quickly and on with my dental work with no problems! My feeling fell out of my tooth and I had to repair it asap. I was very nervous about getting my tooth fixed but the dental staff, and Dr. Cruz were so nice, patient, and helpful. I didn’t feel a thing! Dr. Cruz explained what he was doing which really helped me calm down and trust him. I am extremely excited to make this my new dentist office! If I could I’d put 10 stars!

Experiencia fantástica: Dr Cruz is great. Super nice guy and very knowledgeable. I came in after an injury I received post surgery, from another practice, and he fixed my tooth in under 20 minutes.

Experiencia fantástica: Dr Cruz and staff are incredible. My first interaction was with Miss Lydia. She assured me that the doctor would do a great job as I was nervous. The abutment and tooth looks so natural that I cried after 16 months having no tooth I can’t express enough gratitude to this practice.. I highly recommend this dentist. I would give him more than five stars if I could.!!!

Experiencia fantástica: Dr. Polo is one of the best dentists I have ever used. A+ He is kind and efficient, explaining every procedure as he goes. Both he and his staff are polite and friendly; who knew going to the dentist could be a great experience? I have never had a dentist (and I've had plenty) with whom I have had such complete confidence, been relaxed and comfortable, and with whom I have been able to ask questions and get patient answers. He and Dr. Barnes, periodontist, make a great team. I ove them both!

Experiencia fantástica: My experience using Dr. Polo and Dental Solutions of Winter Haven has been nothing short of extraordinary. I have had three different dentists over the years that did a decent to very good job however, Dr. Polo and his staff have set the bar extremely high. Professional, knowledgeable, compassionate, and dedicated to the dental needs of the patient are just a few of the reasons why I feel fortunate to have been referred to Dr. Polo and his staff. I never thought I would ever look forward to visiting a dentist, however it’s just like visiting family. It’s a 2-hour round trip for me from Wauchula and it is certainly worth the trip. If you’re shopping around for a new dentist, stop looking and make an appointment with Dr. Polo . . .you won’t be disappointed.

Experiencia fantástica: My daughter and I visited Dental Solutions after my daughter cracked a tooth and needed to be seen as a priority. Dr. Polo and his staff were superb from the very first call to the consultation and completion of the work needed. I cannot speak highly enough of their level of care and professionalism. What was a stressful and painful situation was dealt with compassionately and quickly. As a result, our whole family is going to move to this practice.

Experiencia fantástica: A great place to go for an oral appliance for sleep apnea. The doctor and staff are wonderful to work with. I definitely recommend checking them out for yourself.

Experiencia fantástica: This is the best dentist I have ever been too. The staff was so great and Dr. Polo was so knowledgeable

Experiencia positiva: I'll start with the pros 1) Initially I went in because I was having tooth pain everytime I ate. I called this office anwas pleased they could see me within the week I called. I was also happy that they were able to rectify the issue on that same visit (usually dentists want to do an initial visit and then have to come back to work on the issue). 2) the view of the lake from the chair is peaceful 3) every time I've had to go in, staff was very prompt. I would get to the appointments on time and within 5 to 10 mins of waiting in the lobby area I'd get called in. So not a long wait to see the dentist at all. 4) staff is courteous The cons 1) it feels like u have to wait to be seen forever. Scheduling the appts after being seen initially was at minimum a month out, but the wait to be seen can be longer. I had to wait almost 3 months to be able to be seen to get a teeth cleaning 2) After being seen and then discussing which teeth needs fillings, staff said I could choose which tooth I'd like to do that way it will work with my budget. The first time I scheduled to do fillings, I selected two teeth because at the time that is what my budget would allow. I had also set extra money aside just in case it came to more than what was quoted (that tends to always happen no matter what dentist u go to it seems, they always find a way to bill u extra). Dr. Polo took it upon himself to do an extra tooth instead if the two that I wanted to do because as per him "it was right there". So him deciding to just go ahead and do the third tooth without telling me prior to starting (I only found out when it was time to pay) blew thru my budget because of course there was additional things he had to do that my insurance did not cover. Had they stuck to just the two teeth that I wanted to do then $200 wouldn't have been added to my bill which was already high (there was a product used that insirance did not cover and this was for each tooth). This was big for me hence the 3 stars because I feel as though they just bypassed the original agreement of what was supposed to be done and did so without consent. Takeaway I would still use their services if they would stick to what the patient wants to do after it had already been discussed instead of doing what they want to do because it was convenient for them.

Experiencia fantástica: I do not know how they can improve!!! All of the staff from clerical to professional are friendly, courteous and efficient. They make the client feel comfortable and part of the organization.

Experiencia fantástica: My family has been going to Dental Solutions of Winter Haven for many years. Every employee makes you feel special and welcomed. Jeanette is a new employee, and she did an excellent job cleaning my teeth. She is recent graduate but she is already a pro in my book. Dr Pollo is so gentle and kind. He only has our best interest at heart when caring for our teeth. Thank you all for caring so much for our family. Awesome care!!!!!!!

Experiencia negativa: Went to see them last year, complaining about last dentist that did and suggested their ideas and procedures that left me with the same problem as I went in for. Too much talking and don't listen to the PATIENTS problem that they came for. I spent my hard earned money and still have the pain of food getting trapped between my tooth. I'm not pleased with the dentist or the consultant. They're just in the business of selling procedures, and not good listeners.

Experiencia fantástica: Just had a temporary crown done. Shout out to Dr. Polo, Ray, and Ashley! They are awesome! Ray made me feel comfortable as she got me ready. Dr. Polo is so kind and gentle! He takes his time and explains things as he works. He was so positive and encouraging during the whole procedure. Ashley put the temporary crown on and also explained what was happening. I am 71 years old and still have some trepidation when going to the dentist. However, I’m always amazed about why I would be that way after seeing Dr. Polo and his assistants. Also, Laurie, my dental hygienist is awesome! Love y’all!!

Experiencia fantástica: I am not a fan of going to the doctors office at all but Dr. Polo, Adrian, Robin and Sarah made made it easy and pleasant. I was treated with the utmost care and I now look forward to my next appointment.

Experiencia fantástica: Everyone is kind. They do great work. I am never uncomfortable and always look forward to my cleaning.

Experiencia fantástica: Dr. Polo and staff were great to deal with and very friendly and professional. I enjoyed dealing the everyone I encountered. Dental work performed efficiently and effectively. I highly recommend Dental Solutions of Winter Haven.

Experiencia fantástica: Dr. Polo and his staff are wonderful. They are so kind and professional. I’m very pleased with my recent visit

Experiencia fantástica: Dr. Polo and his staff are very professional and friendly. I have been a patient of Dr. Polo years now. He and his staff listen, and they get it. The office is very clean, and I have never had long wait times. I highly recommend Dr. Polo.

Experiencia fantástica: Jeanette is the sweetest! Very compassionate, kind, and takes her time to educate. I am so blessed to have Jeanette as my Hygienist! Thank you Dr Polo! You and Staff are like one big Caring Family! Xo

Experiencia fantástica: This is actually Lisa Henson, not Layla :) As always, Laurie, my hygenist was amazing! She does a fabulous job! She is kind, professional, courteous, and very personable. I always book with her. The office staff also greets you with a smile and has a friendly and welcoming attitude. The atmosphere is such that you feel relaxed and at home. Dr. Cruz is amazing, kind, humble, professional, knowledgeable and totally interested and committed to the care you need. I highly recommend Dental Solutions for your all of Dental your care! They treat you like family!

Experiencia fantástica: Dr. Polo and his staff are professional and caring! Hygienist Jeanette did a wonderful job!

Experiencia positiva: Excellent experience between Laurie and Dr. Cruz. Everything about the exam was very professional including waiting times during drocedures.

Experiencia positiva: I was disappointed in Dr. Polo's attitude. I have had health problems since January and missed/cancelled sked appts with both Drs. Polo's and Barnes.'s offices When I tried to get an appt with Polo's hygiesnt there were no openings. I asked to be put on the "call list" if she had a cancellation, but no go. Finally got an appt with Dr. Barnes for cleaning. I asked for this recent apt with Dr. Polo because I care about my teeth and was pleased that he found "nothing." My health has taken a bad turn recently, and I do not know how I will be able to keep regularly sked appts -- but I'd like to try. I surely don't want to be a nuisance -- but I don't know what the future holds. Recently I wrote a "poke" at Dr. Polo, my dentist, who is well regarded in his profession. I assumed the comment went to his office only but NO -- it went worldwide! So here's the truth: Dr. Polo and I have been seeing each other for ten years, professionally, that is. There are many dentists between my home and his office, and I choose to drive almost an hour, one way, for an appt with Dr. Polo. Over the ten years, he has taken especially good care of my teeth, including crowns. My periodontist, also well-regarded in his field, compliments Dr. Polo's work especially crowns. Dr. Polo cares about his clients and gives each one his attention. Now I still have a mouthful of original teeth (incl. crowns) -- at 90 years old -- thanks to Dr. Polo! I heartily recommend him for all your dental needs. Ida Wright

Experiencia fantástica: We were looking for a local dentist and both Dr. Polo and Dr. Cruz came highly recommended by a trusted heathcare professional. We read their reviews and were so happy to see so many dedicated customers praising both Dentists and their staff! One of our family members had their first appointment yesterday. The amazing staff at Dental Solutions has been extremely helpful with paperwork and scheduling. We were able to complete/submit "new patient" forms prior to the appt. Dr. Polo was very thorough and kind during his comprehensive evaluation of my Mom's teeth/gums. His treatment plan for the future--with projected costs--was set up in minutes! Many thanks to Dr. Polo, Melina, Jennifer, Liz and Sarah and other team members who have been so helpful in getting us started, and who were so welcoming and helpful at her first appointment!

Experiencia fantástica: My experience was one of the best that I have had in the last 10 years. I definitely recommend to anyone. They are very friendly.

Experiencia negativa: I was referred to a prostidontist and found they took my insurance. When I called, I was told they could help with my broken teeth. They do not extract nor treat broken teeth. They refer out. Which would be fine if I had not waited a month for this appointment. The Dr. talks over his patients and is short tempered. When I expressed I was stressed, he said he didn't have time for me and I left the office. I got a same day appointment with another prostidontist who does everything in house.

Experiencia fantástica: I’ve been going here for about two yrs now. Every visit is a positive experience from checking in to checking out. Having been military and moving around a lot finding a good dentist is never my favorite venture. But Dr. Cruz and all of his staff have made my dental needs such a positive experience. I highly recommend.

Experiencia fantástica: For weeks I was having issues with my dentures. Dr Cruz spent more than an hour re-alignment and I can’t believe how comfortable they are

Experiencia fantástica: I am not a fan of going to the dentist, extremely terrified, to put it plain and simple. I had my first visit/consultation with Dr. Polo, he was amazing! He explained everything thoroughly and was very kind. He listened to my concerns and took the time to answer any questions I had. The young ladies at the front desk, the xray technician and dental assistant were top notch, as well. What a great team they have there!

Experiencia fantástica: I highly recommend Dr. Cruz and his team! They are patient, they educate, and are highly skilled. From reception to checkout, I felt comfortable every step of the way. I’ve been telling my friends and family! If you are looking for excellent dental care, choose Dental Solutions of Winter Haven.

Experiencia fantástica: I was there for my six Month cleaning! I was on time was call a few minutes later, my cleaning and x-rays was done job well done.....and I was on my way home in less than 1 hour.

Experiencia fantástica: Dr. Polo and his staff are top notch. The environment they create is professional, clean, relaxing, and they provide quality service your entire visit.

Experiencia fantástica: My favorite part is seeing the doctor constantly praising and encouraging the staff. Such a positive atmosphere

Experiencia fantástica: Incredibly friendly front office staff. All of the techs are professional, concerned about your care, and gentle. Dr Cruz is always engaging and candid. His work is as near perfection as you can get. And how can you feel but relaxed with that awesome view of Lake Winterset.

Experiencia fantástica: Everyone in this office is friendly and takes their time to answer all your questions and explain all procedures thoroughly. I am happy that we found this dental office for myself and my husband. The hygienist provides the best cleaning I have ever had.

Experiencia fantástica: As a new patient, I was impressed with Dr. Cruz and the staff. Laurie was my hygienist and she did a terrific painless cleaning, and Dr. Cruz did an exceptional exam. Very thorough patient plan!

Experiencia fantástica: Dr Cruz and his staff are amazing. He answered all my questions and explained the procedure step by step. I didnt feel any pain at all and it looks beautiful.

Experiencia fantástica: Very professional and competent staff. Dental assistant was thorough and gentle. Doctor gave most thorough exam I've ever had. I rate overall 10

Experiencia fantástica: Lisa is the best dental hygenist. She does a great job. It's always a pleasure to see Dr. Cruz. He is very thorough. If you have to have any type of procedure, he is so gentle. No pain!

Experiencia fantástica: I have dreaded going to the dentist for YEARS! Started going to Dental Solutions last year and no longer hate going to the dentist! Dr. Polo and his staff are THE BEST!

Experiencia fantástica: There’s no better dentist other than Dr. Polo & Dr.Cruz, there are no better hygienist (I see Lisa & will never see anyone else until she retires), there are no better assistants, & in general no better staff. This office isn’t here to take your money & put you out of the door. They truly care about their patients teeth, overall health, & life in general. At this practice you become family & that’s exactly how you’re treated. I love each & every one of them so much!!!

Experiencia fantástica: This is the best, most courteous and organized dental office I've been a patient. The receptionists are friendly and welcoming. Dr Polo's skill and techniques are world-class, but I am most impressed with his 'bedside manner'. This is the ideal experience even for those that might otherwise avoid dental procedures.

Experiencia fantástica: I had my deep cleaning on my teeth done with Laurie M the teeth hygienist at Dental Solutions of Winter Haven. I must say it was a very pleasant experience. Laurie M. has a warm and welcoming personality. She took special care of my teeth and gums with minimal pain. I didn't feel a thing. My mouth felt refreshed when she was done. I am very satisfied with services provided in this office. From the warm and friendly staff at the front desk all the way through out . The scheduling process is smooth and flexible. They worked well with my schedule and Lydia was great at fitting me in with my busy schedule. I am so grateful to have found this place. If you looking for a the ultimate teeth cleaning book with Dental Solutions. If you lucky you'll get your teeth cleaning service with Laurie M.

Experiencia fantástica: Dr Carlos Polo and his staff made me feel immediately at ease. I am not a real comfortable person in a Dentist chair, but Dr Polos approach, his thoroughness in his explanations and his care plan which he provided in writing calmed my nerves and made me feel everything was going to be ok.

Experiencia fantástica: I Love this dental practice. They are friendly, professional, and knowledgeable. Also it doesn't hurt having a view of the lake while you are in the dentist chair

Experiencia fantástica: If you need Dental Care or just a checkup this is definitely the to go. Dr Cruz not only explained everything to you but he also truly listened to you and your concerns. Dr Cruz and his staff want to make sure you get not only great Dental Care but are happy with their service. The Staff is the best very Kind, caring and courteous. I highly recommend Dental Solutions for your all your Dental Care and hygiene.

Experiencia fantástica: Great team! I feel very comfortable going over there I would definitely refer that place to anybody.

Experiencia fantástica: Very efficient and friendly people, Dr.Polo explained the procedure in detail. I would recommend Dental Solutions to anyone.

Experiencia fantástica: First time ever going and it was a great first experience. Staff is friendly and polite and takes the time to answer your questions and make sure you understand what is needed. Treatment Coordinator Lydia took her time to make sure I knew all my options for payment and what would be best for me. Dr. Jose Cruz was a great dentist. I found this company based off their reviews and so far they do live up to it. Not to mention the great water views from the windows while you are sitting in the chair.

Experiencia positiva: Appointment time was supposed to be at 11 am, however the dentist was holding a meeting that delayed my appointment by 20 minutes. This was not Lisa's fault. The dentist should be more considerate of the Patient's time.

Experiencia fantástica: We had a wonderful first-time appt with Dr. Cruz and his staff of professionals. We were especially impressed with their thorough and conscientious attention to every detail of our examinations. Betsy and Lydia were friendly, kind, and extremely competent, as was everyone on staff who helped us that day. Prior to our visit, Jennifer was diligent in researching important details regarding our insurance, which was very helpful! Dr. Cruz made us feel completely confident that our oral health was receiving the best possible care and attention! We highly recommend Dental Solutions for your dentistry care.

Experiencia fantástica: Dr Polo and his staff are very professional and Friendly. I felt confident and will keep Dental Solutions as my go to Dentist

Experiencia fantástica: Great job. Everyone was very professional. Would highly recommend Dr. Pollo and his staff for all your dental work.

Experiencia fantástica: Always on time. I feel safe. Staff is congenial. Hygienist is friendly and gentle. Dr Cruz is gentle, explains everything, inquired if I had questions. Very good experience.

Experiencia fantástica: The best place to go for the dentist. The staff and the doctors and super nice and professional. I love the view to the lake all the time. The facility is very clean. The only problem is they don’t have a lot of parking lots available but besides that, they are great.

Experiencia fantástica: I can’t say enough good things about Dr Polo and his staff. He sees our whole family and we wouldn’t go anywhere else ❤️

Experiencia fantástica: Always a great experience so happy to have Dr. Polo and all his staff as my health care processionals.

Experiencia fantástica: Excellent and prompt service from a very knowledgeable and caring staff. I used to go to Delta Dental. and had settled for mediocre care. I found Dental Solutions to be 20 times better in all phases of their operation from front office, to Dental Hygienist to Dr. Cruz. Very comprehensive exam and treatment plan outlined. Efficient billing staff and great rates. Dr. Cruz found a small infection and I'm out of pain and looking forward to my next course of treatment. At my age (almost 70) I am very appreciative of this level of care.