Dental Excellence of Parkesburg
Descubra **Dental Excellence of Parkesburg**, una clínica de odontología familiar de primer nivel dedicada a proporcionar una atención oral excepcional a la comunidad de Parkesburg, Pensilvania. Bajo el liderazgo del reconocido Dr. Tejas Patel, DDS, y el apoyo de la Dra. Ruchi Trambadia, DMD, nuestra práctica combina tecnología dental avanzada con un enfoque compasivo y centrado en el paciente para garantizar que cada visita sea cómoda y efectiva.
Creemos que la prevención es la base de una salud dental duradera. Nuestros exámenes integrales y limpiezas profesionales están diseñados para detectar problemas potenciales a tiempo, mientras que los exámenes de cáncer oral rutinarios proporcionan una capa adicional de seguridad para usted y su familia. Adoptamos un enfoque conservador en la odontología restauradora, priorizando la preservación del tejido dental sano siempre que sea posible, mediante técnicas como coronas, puentes y reconstrucción bucal completa.
Más allá de la atención básica, ofrecemos una amplia gama de servicios adaptados a sus necesidades estéticas y funcionales. Embellezca su sonrisa con los alineadores transparentes **Invisalign®** o el blanqueamiento dental profesional. Restaure piezas dentales faltantes con implantes duraderos o busque alivio inmediato con nuestros servicios de odontología de emergencia. Ya sea que necesite mantenimiento rutinario o una transformación completa de la sonrisa, nuestro amable personal está aquí para guiarle con experiencia y cariño, asegurándose de que se vaya con una sonrisa más sana y radiante.
Horario de apertura
- Domingo: (closed)
- Lunes: 9h-17h
- Martes: 9h-17h
- Miércoles: 9h-17h
- Jueves: 9h-17h
- Viernes: 9h-5h
- Sábado: (closed)
Servicios y Tratamientos
Dental Excellence of Parkesburg: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Opiniones en Google
4,8 de 5 sobre 284 opiniones
Experiencia negativa: The first time I came here the they did X-rays which I asked if they would be covered by my insurance. The receptionist told me yes. They weren’t, I got a bill at the next appointment and when I asked what it was for, the receptionist only said it was a deductible and would not explain further. I was overcharged at this office on more than 1 occasion. They will not refund money until THEY receive a check from the insurance despite receiving the EOB stating they owe a refund and they won’t give a refund if a claim is pending so basically the only way for me to get my refund was to not have another visit until I got a refund check. The front desk receptionist does everything from scheduling appointments, to billing, etc. The actual dentist I saw was lovely but the front desk receptionist was enough for me to leave the practice and go elsewhere. It’s mentioned multiple times in these reviews that people have an issue with the this girl. She is ruining their business with her attitude, lack of customer service, and overcharging customers by charging people before claims go through insurance
We apologize for your experience. We do want to clarify, that insurance disclaimer states that insurance is not a guarantee of payment. We do research the insurance benefits in advance to assure the most accurate estimate. However, unfortunately still mishaps with insurance can happen on the insurance behalf due to many different limitations. However we do want to clarify that billing, is not done by the front desk receptionist in the office. There is a third part company who does the billing. If there are any balances, it is the job of the front desk to collect the balances and we can always print a document from your insurance showing the reason for such balance. While we understand you may not agree with billing practices and policies that refund you for services, unfortunately is not up to front desk receptionist it is simply policy. We hope this clarifies you and others concern for billing in the future.
Experiencia fantástica: First let me say I am super afraid of going to the dentist!!! I even put it off for 2 years now cause financially and pain wise I am petrified!! I had two previous dentist’s in the past and they both caused me distress one way or another. The last one kept sending me to an orthodontist because she didn’t extract teeth which caused even more pain and financial cost. So feeling helpless I just stopped going, but after my tooth chipped recently that she fixed I didn’t want to go back to her again so I began to research dentist’s in the area and after asking neighbors and friends they all agreed I should go see Dr. Patel at Dental Excellence in Parkesburg! Let me just say I have found a keeper!! From walking in the front door and being greeted by Lena’s smiling face to Donna giving me the best cleaning and eduction l have ever gotten!! Then meeting Dr. Patel , he was kind, considerate and put my mind at ease by listening to me and explaining my treatment plan thoroughly! I have to say l will never go anywhere else!! Just had crown and 2 fillings done and no lingering pain like other dentist’s! If you’re looking for a new dentist look no further!! Dental Excellence in Parkesburg is where you should go!! Both Drs.Patel and Ruchi are gonna treat you right!! UPDATE: just wanted to add how things are going since I have been going here for a bit and l reiterate again how happy I am with coming here!! Have done two crowns and many fillings and all with no pain unlike at other dentists! They all treat me so well here above and beyond! Please try it for yourself you won’t be sorry! My one and only regret is that I didn’t discover them sooner!! Could of saved time, money and a lot of mental and physical anguish! Next Update: shout out to Jamie, Erik and Lana. Hope l spelled that right! But you all are the backbone of the practice!! You keep the practice running so smoothly! Hey that includes you too Lena! Great seeing everyone today especially Dr. Patel he is still as amazing as ever! And Lena we missed ya so welcome back after your maternity leave and congrats to the new edition of your family!!
Rosemary, thank you for taking the time to leave this very thoughtful review. We are thrilled to be a part of your treatment and so thankful that we are able to make you feel comfortable in the office.
Experiencia negativa: Surprise billings, even when you paid with cash and have no dental insurance. I paid cash for a consultation. 10 months later, this office started hounding me for $128. I asked what the charges are for, and got some snarky replies from an front-office-troll that did not even answer my question. I demanded to know what the charges are for, and the conversation abruptly ended. They are sending me multiple notices every day, and I keep asking what the charges are for, with no additional replies. Unprofessional, bad with books, the front office is clearly awful. Avoid this office, competent dentist practices are everywhere, and this is not one of them.
Experiencia fantástica: Very professional, place very clean, staff very friendly
Experiencia fantástica: The hygienist was out the day that I needed a cleaning and one of the doctors agreed to do it for me, plus filled out my medical clearance for an upcoming knee replacement surgery. The staff was nice and the service was wonderful. In and out efficiently.
Thank you Sami, for sharing your experience. Also for providing a 5 star review.
Experiencia fantástica: I love the people that work there, they treat you like family and not just a patient.
We appreciate your comment and review! Your business as well.
Experiencia fantástica: My son was so scared and your staff was amazing!!!! So kind and so gentle!! Thank you soo much!
You are very welcome! Thank you as well for the 5 star review.
Experiencia fantástica: Very nice place newer equipped, but hopefully with more experience with my tooth at the pain in the gum now will eventually go away with no infection
Experiencia fantástica: True professionals. Will definitely recommend to others. Excellent staff members.
Thank you Lloyd! We do appreciate the comment and the 5 star review.
Experiencia negativa: I had nothing but good things to say, but I am changing this review when they insisted on x-rays when nothing is wrong! Cleaning doesnt necessitate irradiation! I don't know why they want to x-ray everybody (not patient specific) when absolutely nothing is suspected! I reported no issues with my teeth. Yes, they're reimbursed for x-rays every 6 mos (why we have the lowest life rates), but it is NOT medically necessary (but insanity) just to check and pose such great risk just because you get paid more, unless there is a stated, suspected problem. Go ahead and research PubMed! Thyroid, tumors, meningiomas, cancers... It's s NOT worth the HIGH irradiation risk to pad someone's pocket "because we routinely do it," and that makes it safe??? Its YOUR health, your decision, your body, not theirs! They won't look after your cancer or thyroid! Go ahead and research how dangerous radiation TRULY is! This is a culture way out of line and out of control! This whole medical sales model at the expense of people's health is ridiculous. I had to BLOCK my prior dentist from spam calls & advertising emails! I'm not sick! My other providers "allowed" me to skip irradiation unless something was suspected. NOTICE I SAID "ALLOWED" (as if they own me)? This is a sick system not looking to help anyone by hard evidence. This whole gamut is WAY out of hand! You never "routinely x-ray" any body part! Ever! Breast Cancer is CAUSED BY IRRADIATION! GO AHEAD AND RESEARCH IT! Most won't. The rationale was "because we routinely x-ray everyone!" That has nothing to do with MY cleaning or plan of care. I don't want them, I simply won't get them! Its my right that they wouldnt respect, so left! I have zero problems finding new dentists. Theyre all over the place, spamming, calling, reminding you to see a doctor when you're not sick! I was there for a cleaning, not x-rays, not anything else, and that's only because THEY ASKED ME TO. I thought they were hard up for business, so I thought I would help out. Someone must have lost their mind and too few people said, "NO, ITS NOT WORTH THE RISK! NO x-ray is ever "routine" unless you live in an unlearned, ignorant death cult. Too few people say,, "DONT XRAY ME UNLESS THERES A SUSPECTED ILLNESS; I'M JUST HERE FOR A CLEANING." Doctors shouldn't be ASKING YOU TO COME IN, LIKE THEY DID. NO DENTAL VISIT IS "ROUTINE," THEY JUST HOPE YOULL BUY THE IDEA, BECAUSE NO AMOUNT IS TOO MUCH $$$. I'd never ask my patients to see me if theyre not ill. I try to teach them to never see me because Hospitals and procedures take more lives than never being seen. Go ahead and research it!
We're sorry to hear about your experience. While we cannot comment on the specific visits, we want to clarify our clinical standards.
Dental X-rays are an essential diagnostic tool used to detect issues that cannot be seen during a visual exam, including decay between teeth, bone loss, and infection--many of which develop without symptoms. Relying only on how teeth feel can lead to missed or delayed diagnoses.
While X-rays may be deferred in select low-risk cases based on recent imaging and clinical history, they cannot be indefinitely avoided. Teeth and supporting structures are constantly subject to wear and change, and periodic imaging is necessary to ensure a complete and responsible evaluation.
Our recommendations are based on established guidelines and individualized patient risk--not routine for its own sake. Modern dental X-rays involve very low radiation and are used judiciously.
Patients always have the right to decline treatment. Our responsibility is to provide evidence-based recommendations that support long-term oral health.
Experiencia fantástica: Had a dental emergency broken tooth. Called them to find out if they could see me on a Friday afternoon of a 3 day holiday weekend. Staff was great, from the time I called until I got home was 80 minutes. Christine got me in, called my insurance to see what was covered,filled out the paperwork, x rays done, loose part of the tooth removed, gave me a referral for an oral surgeon to get the tooth removed. Absolutely fantastic experience.
Thank you for the 5 star review Steven! We appreciate you sharing your experience.
Experiencia fantástica: Dentist lady has done many cavity fillings which look great. Perfect job on crown. I’ve had plenty of bad dental experiences through live. I’m pleased with the service here through many procedures.
Experiencia fantástica: I had a very relaxing visit. I got what I came for and wasn't pressured into more. Everyone was friendly. I found a new dentist.
Experiencia fantástica: I had a great experience with Dr Ruchi and Jamie. Jamie did an awesome job with my cleaning very thorough. My teeth feel amazing!
Experiencia fantástica: Great continued care at Dental Excellence. Painless and very affordable, unlike other dentists in the area.
Experiencia fantástica: Outstanding Dr. Patel and Dr Ruchi are wonderful and excellent dentists , they listen to your needs and recommends what is best for you. Jade and Lina are great. Recommend 100% this dental office.Aloso, the assistant dentist is excellent.
Thank you for leaving a review, we really appreciate your feedback!
Experiencia fantástica: Efficient, kind and professional! I'm actually looking forward to my 6 month check up!
Experiencia fantástica: Dental Excellence of Parkesburg. “Excellence” is in their name and they are truly excellent in what and how they serve their patients. They are professional and caring. This team is enjoyable to work with and I'm glad they know what they are doing.
Thank you Todd! It's always a pleasure to have you in the office.
Experiencia fantástica: Awesome service, very helpful and professional.
Experiencia fantástica: Staff was friendly and knowledgeable and went above and beyond to help me understand my options.
Experiencia fantástica: My experience was absolutely wonderful. What a great place very nice people that work there Real professional, and very nice great place to go to
We appreciate your 5 star review Joe! It's a pleasure having you in the office.
Experiencia fantástica: Great staff! Very kind a d courteous.
Experiencia fantástica: Great staff, my girls love it there.
Thank you for the review Crystal! We appreciate you sharing your experience.
Experiencia fantástica: I really like Dr. Ruchi and have recommended her to family and friends who were looking for a dentist.
Experiencia fantástica: I am a new patient with Dr. Rucci and I had a very good visit. She examined my teeth as a base line, found a couple of very small problems and pointed out a couple of areas to monitor. This was followed by a thorough cleaning. I was please with the professionalism fo Dr. Rucci and her staff was very friendly.
Experiencia fantástica: The staff was attentive and patient to my concerns and questions ! . Sarah my hygienist was Awesome and very thorough with my cleaning !! I would highly recommend them !
Experiencia fantástica: Its name says it all…Excellence! Staff is very pleasant and professional, ensuring a positive experience. Dr. Trambadia is kind, extremely knowledgeable and has provided excellent dental care anytime I have had an appointment with her. Most recently she ensured that I was offered all options to address an acute issue, made sure I was comfortable with each step of the procedure performed and demonstrated patience as she provided care. I highly recommend this practice.
Thank you Rita for leaving us an awesome 5 star review ! It's very appreciated and we're glad to help.
Experiencia positiva: Very prompt and pleasant. Great service
Experiencia fantástica: This place is amazing. Everyone is so kind and helpful and I love going there such wonderful people. I would recommend this place to everyone.
Experiencia fantástica: Dr. Ruchi Trambadia is a first class dentist. I have followed her in her practice from West Chester to Parkesburg and would not go anywhere else for dental care of any nature. She is simply the best
Experiencia fantástica: I am a huge baby when it comes to going to the dentist and have had a difficult time finding the right dentist for me. I really lucked out when I found Dr Ruchi and her team! Lena has been wonderful booking appointments for me that fit my schedule and has fit me it when I have had emergencies! I have found Dr Ruchi to be very patient with me, explaining everything along the way, and always making sure that I am comfortable and feeling no pain. One thing that I really appreciate about her is that she is a perfectionist. My teeth were a mess when I first started seeing her, I used to put my hand over my mouth whenever I laughed, out of embarrassment. Now my teeth look great and I'm smiling all the time!
Experiencia fantástica: Dr. Trambadia is great with the needle that she needed to use to numb my tooth to prep for a crown. She and her staff are providing me with very professional dental care to catch me up on my dental care that my last dentist was not able to give me.
Experiencia fantástica: The staff is great . The office is very clean. You feel very comfortable being seen , I don’t get nervous going to them to get work done on my teeth.
Experiencia fantástica: Appt was timely and expediently. The dental tech was courteous and knowledgeable of what she was doing. The Dentist/Doctor performed what I requested in a professional manner. Kudos to Dental Excellence in Parksburg.
We appreciate your kind words Thurman. It is a pleasure to have you in the office.
Experiencia fantástica: The experience was one of the best ever. THE STAFF AND dentist were straight to the point and they communicated well. Looking forward to the next visit as this one wasn't painful or uncomfortable to say the least. Well worth your time and investment on your teeth. Make an appointment as soon. As you can with confidence they will inform and help with your dental hygiene. Thanks again Dental excellence of Parkesburg!
Experiencia negativa: Very unprofessional and sneaky when they use your insurance. My experience with the staff is very rude and unprofessional. I recommend going somewhere else.
Experiencia fantástica: Had a consultation with a young lady dentist for my initial visit. Extremely nice and sweet. The receptionist and dental hygienist were also very kind.
Experiencia fantástica: Excellent care, 10/10 would recommend
Experiencia fantástica: Had a great teeth cleaning experience with Katie today! And I have always had a dental phobia!
Thank you Maureen, for your 5 star review!
Experiencia fantástica: Dr. Patel is always thorough and personable. She doesn’t do anything unnecessary like many practices do.
Experiencia fantástica: My son appt was scheduled for 930am. And he was seen exactly at 930am. The staff was extremely friendly. My son is looking forward to his next appointment
Experiencia fantástica: This was by far my best dental experience ever. Everyone was so nice. Not pushy at all. Or telling me what I need to do. They took care of my tooth I was having problems with. And the process was great. Thank you, Greg
Experiencia fantástica: I had a great experience at this place. It was my first time going, and the receptionist and dentist both were very friendly and helpful. I will be going back next month for more work on my teeth. I also wanted to add that I had called for an appointment because I broke a tooth. They gave me an appointment for December 2 but then called me back and said they have an opening for 1 o’clock on 26 November. I was so grateful to be able to be seen sooner. thank you for your care
Experiencia fantástica: "My experience at this clinic far exceeds any previous expectations. The quality of patient care is exceptional; the team is not only highly professional but also extraordinarily cordial at all times. I deeply value the communicative transparency with which they detail treatment plans, covering both current steps and future projections. This fosters an unbreakable relationship of trust. I am thoroughly satisfied to have chosen them as my principal provider for any dental issue. Erick's dedication and knowledge clearly position him as the best expert in his field." Erick speak English and Spanish... That's a plus for me because I understand better the terminology in Spanish.
Experiencia fantástica: Easy to schedule. Dr Rucci & Dr Patel & staff were very nice. Donna the hygienist is so thorough! Would highly recommend Also Lena is highly knowledgeable & so friendly!
Thank you for the 5 star review Debbie, we appreciate you sharing your experience !
Experiencia fantástica: Excellent dentistry, assistant and knowledgeable front office staff. Friendly — highly recommend
Experiencia fantástica: Appointments are quick and easy to make and the front office and hygienists are super friendly and competent. Dr. Trambadia in particular is excellent at what she does and personable to boot. I trust her as my dentist and my kids' dentist, as well.
Experiencia fantástica: Great experience all around. Thanks for the fast appointment.
Experiencia fantástica: Dr. Patel did an extraction, implant and bone graft all within one hour. Very efficient in his work. Explaining each step of the way what he was doing. And answered all my questions. Assistant was like a right hand for Dr. Patel. Lena at front desk was welcoming and helpful with my account. Good experience!
Thank you Ivan for sharing your experience and leaving us a 5 star review! It's a pleasure to have you in the office.
Experiencia fantástica: Wonderful treatment, caring staff. They make it easy to go to the dentist, even when you’re scared!!!
Experiencia fantástica: Dental hygienist was very professional and knowledgeable! Felt very relaxed during my teeth cleaning. I would definitely recommend Dental Excellence !!
Experiencia negativa: I made an appointment, received reminder texts including one an hour before my appointment time, showed up a few minutes early and the place was closed. Took me days to get ahold of them and they claimed it was an error with their messaging system. I rescheduled. This time they were open but the appointment lasted less than 15 minutes, they polished only a few of my teeth, told me to floss more often even though I floss daily and then sent me on my way. I will not be going back.
Experiencia fantástica: I had one of the best experiences I have ever had with a dental visit. The hygienist did an awesome job with my cleaning; she was very professional, yet friendly. I feel like I was given a clear path to go forward with for the dental work that was suggested. I didn't feel pressured at all to make another appointment. I was just given options which I appreciated; I felt very confident in making a plan for my dental care.
Experiencia fantástica: Everyone I encountered was professional, caring and polite. I recommend Dental Excellence to everyone one.
Experiencia fantástica: Very organized, knowledgeable, and friendly. Highly recommended!
Experiencia negativa: SCAM SCAM SCAM!!I just received a balance that from a service from 2 years ago, that was paid in full when I left the office. When I had the cleaning done I asked what my cost would be. Not sure that exact amount but I know I paid over 100 dollars for a cleaning on top of insurance! So I just called and I’m being threatened if I don’t pay an additional 93 dollars it will go on my credit! From a service from 2 years ago that was paid in full when I left!! Do not go here! The only good thing from the visit was the hygienist.
Experiencia fantástica: Very friendly, super knowledgeable would highly recommend
Experiencia fantástica: Great atmosphere, makes you very comfortable as they talk you through the procedure.
Experiencia positiva: The Hygienist was great and I give her 5 stars. The dentist was personable and professional. However, I was looking to get a new partial made and the cost is astronomical. I’ve been quoted $1100, $850, from other dentists, yet, Dental Excellence is asking for $2200. Prices are too high for services. Maybe the Eagles can afford those prices but not people without insurance or senior citizens.
Experiencia fantástica: Everyone was very nice there. First time at this practice and i was impressed.!
Thank you Lynn, we appreciate your kind words and the 5 star review!
Experiencia fantástica: The dentists are very knowledgeable and the health tech always is there to answer any questions and give advice to improve your care. I am so thankful that I've changed to this establishment. Try them for yourself
Thank you Betty, for the kind review.
Experiencia fantástica: The staff we’re very polite and gentle, very professional and straightforward, I’m going to enjoy going
We thank you for sharing your experience Ronald! Thanks for the 5 star review.
Experiencia fantástica: I’m one of those people that get nervous just by the idea of going to the dentist, therefore it was no different when I came here. When I was taken back to get checked, my anxiety went away. This establishment has friendly staff that will nicely walk you through everything that will happen and will respond to all your questions in a nice and simple way. They are the type of dentists that I would recommend.
Dania, we are glad that you were at ease during your visit. We truly appreciate your 5 star review.
Experiencia negativa: Hygienist is super nice, but this office is incapable of holding an appointment. In 4 years as a patient, they have reached out to reschedule every single appointment. "The dentist has jury duty" is just the latest in a long list of excuses over the years.
Earl, while you already left a previous review stating the same thing in which we already responded. We are not lying about our Doctor having Jury Duty :) It is not necessary for you to keep making reviews. It is completely unnecessary. According to your history of reviews, you never seem to have something kind to say. Hope things get better than you can be kind :)
Experiencia negativa: Went there once and was told I needed fillings even though no other dentist prior had told me that. Then he waited until my mouth was numb to tell me he was going to fill 3 instead of 2. Felt like a scam. Do not recommend.
Olivia, we have not seen you in many years. I'm not sure what led to you making a review now, however sometimes you do not see the extent of the decay until you are actually removing it. X-rays are helpful, but you never know until you go into the tooth. We assure you that we would not restore a tooth that does not need to be !
Experiencia fantástica: Five Stars for Dental Excellence of Parkesburg! Everyone working in this office is kind and professional. Each member of the care team takes the time to explain all details of the care needed and assures the comfort of the individual being treated. Appointment times are honored , insurance and billing details are clear and concise. I highly recommend this practice !
Thank You June! We really appreciate your kind and honest review. We are grateful to be a part of your care.
Experiencia fantástica: Very nice office! They did a great job with mine and my husband’s cleaning, helpful staff and very clean office!
Thank you for sharing your positive experience! We look forward to seeing you both at your next visit!
Experiencia fantástica: I absolutely love this dentist. I know most people are afraid to go to the dentist, but I love the courteous and knowledgeable people there. My dentist is AWESOME
Thank you Thelma, for the kind review. We do appreciate it!
Experiencia fantástica: Great experience. Everyone is kind and well versed in dentistry.
Pat , we appreciate you taking the time to leave us a 5 star review.
Experiencia fantástica: Very helpful and friendly about what my dental needs would be and how they would go about achieving them.
Experiencia fantástica: Very friendly, professional, and well educated staff! Dr. Patel is an intelligent caring dentist and Donna is by far deeply knowledgeable and actually cares for her patients! I highly recommend Dental Excellence of Parkesburg!
Experiencia negativa: They up-charged me $335 after they took X-rays. They quoted me $3800 for an implant. Then added $335 to that for X-rays, only after taking the X-rays. Also, I didn’t feel safe when I was on the chair, ready to get the implant, so I declined. The dentist didn’t seem competent. It’s dingy and feels like a 2nd world clinic in their building. I feel scammed! :(
Hi Derek, we appreciate you taking the time to leave a review. We understand that there was a miscommunication with the Type of Implant you wanted- which required a higher fee- from the lab. We do the best to ensure you understand these charges so if you misunderstood- we apologize for the miscommunication. Our Doctors are very skilled and knowledgeable- as you can see from all other reviews.
Experiencia negativa: If I could give this office 0 stars I would! The girl Lena at the front desk is extremely unfriendly & unprofessional on many occasions!!!!! I got so sick of it that I am transferring to a different dentist… I asked for my medical records and they refused to give them to me until I pay my bill in full. I told the lady I couldn’t afford to pay today but could next week but I needed my records. She hung up on me multiple times. I went into the office to see if I could speak with a Manager which there apparently is none! I asked for my records and she called the cops on me and told them false accusations that I was yelling, and getting very aggressive. NOT TRUE AT ALL. She threatened me and said she will take my bill to collections and she also kept on harassing me with text message links to pay now. I NEVER SAID I WASN'T GOING TO PAY THE BILL… She should be fired for the way she treats patients. And the drs should be ashamed of having her as an employee. It’s such a shame that it had to escalate to the cops to get my medical records.
Hello Maddison, we're sorry for the experience in the office. We want to clarify that there is a policy that must be followed for records to be transferred. We apologize that you do not agree with this policy, which is the job of our front desk to enforce. We also want to maintain respectful language while engaging in conversation with all employees. Your behavior and screaming in the office was unprofessional, and required the attention of the police. You were asked to remain respectful, so your xrays could be printed and you could not be respectful, and you have a very aggresive demeanor. Again it is the job of the front desk to make patients aware of any and all balances. Also, these balance payment requests are automated, not manually sent. We wish you the best of luck in your future endeavors.
Experiencia fantástica: I had a cleaning today and as usual Donna provided a great cleaning experience. She is always so friendly and makes me feel comfortable. The office is super clean and all staff members are extremely professional and have made every visit a positive one.
Thank you for leaving a 5 star review and sharing your experience Carol we really appreciate it!
Experiencia negativa: Would not release medical records and throated to send bill to collections even when I was going to pay it. Hung up multiple times on me
Unfortunately, you are not a patient of our records. The patient of record, was informed of our policy on transferring records. Also, the patient was using profanity and aggressive language when engaging in conversation which makes it incredibly difficult to speak and assess the situation at hand. All records are to be released within 30 days of a signed request.
Experiencia fantástica: Ms. Donna was absolutely AMAZING !! She took the time to explain what she was doing and why she was doing it. She addressed all of my concerns and provided tips to improve my oral health. I will DEFINITELY back because of her
Experiencia fantástica: Dr. Patel and and his expert team provide excellent dental treatment. My recent treatment and cleaning was painless and actually enjoyable. Dr. Patel is an "artist" when it comes to dentistry. He is a fantastic dentist who I highly recommend!
Experiencia fantástica: It says it in the name. Excellent!! Very professional, nice and made me feel comfortable. Debbie does an outstanding job explaining everything and is very knowledgeable. Everyone in the office had a positive attitude. I found my new dentist.
Experiencia fantástica: Great dentist. I was happy with my treatment. The dental technician Donna and Dr. Trambadia were great.
Experiencia fantástica: I was very nervous going to the dentist...All The staff here were very kind and understanding..I am going to continue coming here..I would recommend it to anyone, especially if they have a fear of going to the densist....I have been coming here now for about 6 months...They have made my Dental anxiety very minimal...They are all wonderful !!!
Thank you Gladys, it was a pleasure to have you in the office. Your feedback is greatly valued.
Experiencia fantástica: Highly reccomended Office is clean and bright Dr Patel is very friendly and personable Hygenist Donna is extremely thorough and gentle Ive found my new place :)
Experiencia fantástica: Best dentist i have ever been to in this country. I am amazed with this dental office care and professionalism they have friendly doctors and staff. They took me at a very short notice when I needed emergency dental work, they were so nice and accommodating. Dr. Patel and Dr. Ruchi are fantastic! Every single person I met the staff of Dental Excellence were caring and kind. Highly recommended!!
Experiencia fantástica: Always a great experience at this office. My teeth get cleaned better than I’ve had anywhere else. The dentists are friendly, great staff and Donna is fantastic. I even switched my kids over to this office as soon as I could. Love it here!!
Experiencia negativa: Worse experience in ever had drag on and on for months and months cost is ridiculous and get snap on dentures put implants in after months and months and several impressions finally call say they got dentures in go there and they lost them then 6 weeks longer go in again the put them in they won't stay in more than few minutes.
Experiencia fantástica: Dr. Ruchi is the BEST! She and her team are skilled and exceptionally caring. They demonstrate a deep level of empathy and concern, and go above and beyond to provide sensitive and attentive care. They provide excellent dental care for my family, and I highly recommend them!
Experiencia fantástica: I went in for a regular dental cleaning with my dental hygienist Donna. Donna goes over and beyond to make sure I have the best care and her attention to detail is fantastic. My teeth look and feel 100% better after my visit . I highly recommend Donna if you need a good dental cleaning as she truly cares for her patients .
Experiencia fantástica: Very friendly and a well oiled machine! Thanks for an easy and pleasant experience.
Experiencia fantástica: Donna is a very professional and knowledgeable dentist. She answers all your questions. She's also a very sweet person. I will continue going back for my teeth cleaning, thank you Donna.
Experiencia positiva: Very hard to get A appointment for people like me who work late. The dentist who fixed my fillings on just the one side was very good and kind. Donna who is the dental hygienist does not have any bedside manner. I felt I was just treated as a number . She was rude to me because my teeth and mouth were very sensitive and needed a deep cleaning. But because I have nerves in my mouth I jumped a few times and she freak out saying she couldn’t work like this. Ask the dentist to numb my whole mouth when it wasn’t necessary.she had used the gel on my gums the time before witch was good but this time she refused to. She left blood on my face didn’t even wipe it off before I left the office. It’s been an awful experience every time I’ve gone. I have had enough.
We are terribly sorry about your experience in the Dental Chair. However as it pertains to the scheduling, unfortunately we are not able to accommodate your schedule. In which we have tried. However, we have explained that you are more than Welcome to see an office that better suits your schedule. We wish you the best of Dental Care in the future Felicia!
Parkesburg Team,
Experiencia fantástica: As a first visit, mine was urgent. I was scheduled promptly and professionally. My visit was a pleasant and I was able to be quickly in a chair, X-rayed and attended by Donna and Dr. Trambadia. My experience at this practice was excellent! True to their name. I’m looking forward to working with them in the future!
Experiencia fantástica: They are excellent. Best dentist I've been to
Experiencia fantástica: I have extreme anxiety when it comes to dentists. Donna is an excellent hygienist! I was so at ease in her chair. She really cares about the health of your teeth and gums. The front desk is also kind and helpful. As a matter of fact, I have awful insurance and it wasn't accepted here, but I paid out of pocket simply because of their high rating. I was not disappointed and they were worth every cent!!
Experiencia fantástica: My teeth were really bad before seeing Dr Patel at Dental excellence of Parksburg. He is very knowledgeable with implants and bridges. I would highly recommend seeing him for your dental care. I’m so thankful that he’s my dentist.
Experiencia fantástica: Donna is fantastic. She always does a great job cleaning my teeth and gives advice when needed.
Experiencia negativa: "Long story short, I felt robbed after hearing from Dr. Patel that their establishment lost my records for the Invisalign treatment due to a system switch, which is no reason for my treatment to have stopped, especially considering that I paid in full. In conclusion, not even a slight refund was mentioned; otherwise, I would have considered continuing my business with them."
Unfortunately Elijah, you did not comply with the treatment. We did everything on our end to ensure you will have a great result. However, it does require effort on your end to keep up with your appointments. We would not refund something that is a direct result from you not coming into the office. Also, we did not loose your records. You simply have to take new scans since you have missed appointments for over two years.
Experiencia fantástica: I was impressed by the innovative technology that was in the office. Dr. Patel had a lot of confidence in what he practices which was reassuring. He was clear cut in his plan for my teeth and made me feel good about it as well. Donna was also amazing and cared for me and explained my dental health in the best way possible. I was extremely happy with my visit and am confident with the plan they have for me regarding crowns.
Experiencia fantástica: Very good hygienist Dana i love her..Lena is nice as well. Especially Dr. Ruchie.
We appreciate you leaving us a nice review!
Experiencia fantástica: The office was welcoming and comfortable. Dr Patel was helpful and polite. Donna did a thorough cleaning and xrays. Helpful information and tips were provided to keep my teeth and gums healthy.
We appreciate you taking the time to leave a kind review Sue!
Experiencia fantástica: Dental Excellence is always a great experience. Very clean friendly environment. Donna does an amazing job on my cleanings. Wouldn’t recommend anyone else.
Experiencia fantástica: They were very welcoming. Shared great informations on brushing and flossing and why and how you should do it. Cleaning was gentle and quick and always making sure I was comfortable. I give it an A++
Thank you Mary! It was a pleasure to have you in the office.
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