Iowa Pediatric Dental Center - Coralville

Experiencia fantástica: Absolutely love it here me and my kiddos are very pleased with the staff and the care .

Experiencia fantástica: Excellent.thank you

Experiencia fantástica: The entire staff is great! They do there very best to make the kids feel comfortable and safe! They are more than willing to take the time to explain everything to you! We will continue to use this office as our children's dentist!

Experiencia fantástica: Me encantó su atención y lo lindas que fueron las Dras. con mi hijo..❤️

Experiencia fantástica: Great customer service when scheduling appointment. It is nice to get forms emailed before appointments to fill out and text reminders of appointments. The entire staff was quick and kid friendly. It was clean and professional. The waiting area has a play area. It was my son’s 1st dentist appointment and it went great! Thank you!

Experiencia fantástica: Very quick and professional plus super nice staff my child is scared normally at the dentist but they put her at ease

Experiencia fantástica: The staff and doctor at this location were the best I’ve ever brought my children too! They were very kind, and patient, and understanding. Will 100% recommend anyone to this location!

Experiencia fantástica: Very welcoming and great with making sure the little kiddos are comfortable. Very friendly.

Experiencia fantástica: Great service ! The staff and rhe doctor is extremely courteous. Thank you!

Experiencia positiva: I love the the staff in the back and the two ladies at the the front desk . The woman in the back with her back facing the entrance is very rude , unprofessional and she went back and forth with me. Other than her 10/10

Experiencia fantástica: My son did so well and everyone was so kind ❤️ I’m glad I chose this place for his first appointment and he’s excited to go back

Experiencia fantástica: We had a great experience! The staff was very friendly, kind, and professional. Our children felt comfortable and well cared for. Highly recommend this dental clinic!

Experiencia fantástica: Excellent job

Experiencia negativa: I rarely leave negative reviews, but after two years of dealing with the same issues, I feel that I need to share my experience. Every single appointment my son has had has been canceled or rescheduled by the office, never by us. The most recent appointment was canceled the morning of the visit, and the only solution offered was to schedule another appointment three months later. As a parent, this is incredibly frustrating. Children’s dental care is important, and families arrange work schedules, school schedules, and transportation around these appointments. Constant cancellations show a complete lack of consideration for patients and their families. Another concern is the constant turnover among the office staff. It seems as though there are always new employees, which only adds to the confusion and lack of consistency. I understand that emergencies and scheduling conflicts happen from time to time, but after two years of the same experience, it’s difficult to see this as anything other than poor management. Unfortunately, I can no longer recommend this office.

Experiencia fantástica: I love this dentist office for my son. He had to get his tooth taken out. I was so sad for him. It was a quick procedure but I'm a mom and I've gotten my tooth taken out and it isn't an easy process. My son was okay after and he's well now. He's saying he doesn't want to go back to the dentist but he has to go soon again. I just pray that the doctor fix my son's teeth and my son does great and he doesn't have to go through this. He's only 9 years of age. I feel so sorry and bad.

Experiencia fantástica: Great staff. Very friendly and they make your experience comfortable!

Experiencia fantástica: They are amazing

Experiencia fantástica: Dental nurse came out to explain every next step.

Experiencia fantástica: Thorough in care and explaining care to kids and mom, very patient and understanding of one of my kid’s anxiety, all office staff were friendly and accommodating. There are offices closer to home for us, but our first experience in Coralville was so great, I’ll happily continue making the drive to their office.

Experiencia fantástica: Great staff! Very patient and caring :)

Experiencia fantástica: Very professional and friendly staff.

Experiencia fantástica: This place is amazing! Recommend them highly! My son is special needs and they are very good with him

Experiencia fantástica: Iowa Pediatric Dental Center has been amazing for all my kiddos dental needs! They come up with treatments plans and make the kids feel comfortable about the procedures if they need them! This has been our second home for a couple months while we worked around scheduling issues to make sure my boys could be fit and the have been so accommodating! I’m very appreciative of the work they have done with my family!

Experiencia fantástica: Friendly works great with kids clean environment even a play area for kids highly recommend

Experiencia fantástica: My kids love the Doctors and Assistants here! The office and scheduling staff are understanding and kind! Would definitely recommend!

Experiencia negativa: I took my kids there for years. If I could give 0 starts I would. Terrible attitudes, and even worse service. All around the worst customer service experience I have ever received was at this pediatric dental office…. If you care about your kids and their teeth, take them to the Children’s Dental Center. More toys & things for the kids. Barely ever any wait time in the lobby. The receptionists as well as hygienists are all saints. The most kind staff, easily accommodating to any deviations in schedule. Also the hygienists, receptionists, dentists seem to never leave! Truly feels like home seeing the same faces at the office each time. Far from what we experienced at the pediatric dental center! While I could not think of a place I’d recommend less than the pediatric dental center, it pushed us out to find our permanent pediatric dental office up the road at the children’s dental center.

Experiencia fantástica: Receptionist was awesome and extremely helpful.

Experiencia negativa: Poor communication. My son had been seen here a few times over the past year, and those visits were fine. However, when he had a dental emergency over the weekend, I called Monday to get him in and never received a call back. I tried again on Tuesday, and the staff member I spoke with was very rude. She said she would call me back, but once again, I never heard anything. I ended up taking my son to the children’s dental center where they got him in quickly and treated us with kindness and professionalism unlike what we experienced here.

Experiencia negativa: Our recent experience at this office was very disappointing. When we arrived, the front desk lady did not acknowledge us for nearly 10 minutes because she was on the phone. Even a brief greeting or eye contact to let us know she would be with us shortly would have been appreciated. But none. After she finished her call, I politely mentioned that I needed to return to a meeting and asked if we could move things along. Unfortunately, the interaction seemed to have made things worse. Rather than showing any understanding and trying to help, her demeanor became noticeably colder and less accommodating. She informed me that my children could not be checked in until all paperwork was completed. Although my kids have been patients at this office for over 10 years and much of our medical history should already be on file, I was asked to complete the full medical history again for both children. What was especially frustrating was that after I finished the paperwork, she took additional time to enter all the information into the system before checking us in. For a routine cleaning appointment, it seemed excessive to delay care over questions such as how we heard about the office. In total, we waited about 25 minutes just to be checked in, despite being the only patients in the office at the time. The overall interaction felt unwelcoming and unnecessarily rigid. At no point did she express any sense of urgency or courtesy, which left the impression that accommodating patients was not a priority. Because of this experience — along with the high turnover of dentists — I can no longer recommend this practice. Over the past few years, my children have seen a different dentist almost every six months. At one point last year, the office was even temporarily closed because they did not have a dentist available. The hygienists have consistently been friendly and professional, and their care is the main reason we have stayed as long as we have. However, between the constant changes in dentists and the unwelcoming front desk experience, I am seriously reconsidering whether we will continue with this office.

Experiencia negativa: The waiting room was packed with adults and children. One chair left for me and my son had to sit on a little table. They ran a half an hour behind schedule. Second time in a row of being there with the ladies at the desk sick. The one checking us out went into telling me how sick they've been this week. The last time she made it clear she was running a temperature while coughing germs around. Why? This is a healthcare facility. Not going back. I never leave comments but this was ridiculous. The only reason leaving 2 stars instead of 1 is because the male dentist and assistant were nice.

Experiencia fantástica: We always have a pleasant experience and kids are not fearful of going let alone going back without mom!!

Experiencia fantástica: They were caring, had a kid- friendly environment and did great work. My kiddo loves going to the dentist - didn't want to leave the office!

Experiencia fantástica: We love how fast and efficient they are. They are so friendly and work so well with children.

Experiencia negativa: I am very disappointed in the service we have been receiving. Especially today. Front staff ladies, Mina and Shari were very rude and not welcoming at all. Refusing to let my daughter be seen because paperwork wasn't completed and not helping my husband complete it when he is unable to read it. He said when he asked one of the ladies if they could help him, she took the clipboard and slammed it on the counter. And kept saying we will just have to reschedule if you cant fill out the paperwork. We have constantly been getting our appointments rescheduled. Therefore, having our daughters dental care put off because of office unable to keep scheduled appointments. How can you run a business like that? My daughter has been going there for years. It has definitely taken a downhill dive. We had already been considering leaving and finding a different reliable dentist office. Today made that decision easy. We will not be taking our daughter back there, when staff are not will to help their patients and are rude and snarky from check-in. I am currently waiting to hear from manager about this. So so disappointing and Front desk staff should be fired for attitudes. They should be ashamed of themselves.

Experiencia fantástica: My teenager has severe anxiety and had not seen a dentist in about 5 years. The hygienist at Pediatric Dental Center was awesome. She explained every step of the visit to my daughter with clarity and kindness. My daughter had a great experience! We scheduled our 6-month follow up without any reluctance or tears.

Experiencia fantástica: Everyone was extremely nice and helpful to my kids. They did really good at calming my son down and answering any questions he had.

Experiencia fantástica: Excellent job cleaning teeth around braces. Especially liked the variety of toothpaste, (raspberry). Thank you!

Experiencia fantástica: Safe clean space in the waiting area. Super friendly front desk lady. We went in for 2 cavity fillings and it took them 20 mins! The dentist explained everything to my 6 year old and let her touch the tools and ask questions. The dental assistant even sat there and let my indecisive daughter pick out a movie to watch. Good vibes and very very great atmosphere

Experiencia fantástica: Nice place the clean my kiddo teeth really good and the staff is super friendly

Experiencia fantástica: Very nice & professional

Experiencia fantástica: Made my son feel welcome, extremely positive and professional workers . Wonderful atmosphere

Experiencia negativa: We had a terrible experience with Dr. Mackenie Clawson, she is NOT good with kids, and she was rough and super rude! The staff up front was very nice and super friendly but this "dr" should not be allowed to work with children she doesn't even have a pediatrics degree. Shes the worst we've ever experienced. 0/10 recommend.

Experiencia negativa: If I could give zero stars I would. Iowa pediatric dental center has gone EXTREMELY downhill since being purchased by D4C. My children have seen a different doctor every time for the last two years due to high turnover with doctors, which is extremely disheartening when working with little kids in a high anxiety profession- no fault of the doctors I assume they are running out the door when they see how poorly this business is ran. The support staff are unfriendly do not even introduce themselves or even wear name tags so you can identify who they are. Today the hygienist Rosie (I only know her name from hearing another staff saying it) put gloves on to begin to clean my child's teeth and then realized the instruments were not powered on left the treatment area to turn on the instruments then came back and attempted to begin to clean my child's teeth without changing her gloves- this is a major OSHA violation. Rosie then proceeded to tell the hygienist that was cleaning my other sons teeth that her "op (operation) had arrived early after only spending 7 mins cleaning my child's teeth if she could watch over him until the dentist was there to review both children's teeth. Rosie did not speak to me directly or advise of how the cleaning went any problem areas to focus on or anything. Rosie did not ask if I consented to fluoride treatment during her cleaning or before she abruptly left my child in the chair. After the other hygienist was done with my older child's cleaning she asked if fluoride was okay and then called the yet again another new dentist to review the cleanings at that time the Dr was friendly and begin to exam my child's teeth and apply fluoride (that was never consented to- which I would have said yes it's the principal that I was not asked), In addition to the OSHA violation they discuss treatment and findings where other parents and patients can hear which is a violation of HIPAA rights, as well as they leave their schedules on the screen with patients names and DOB that anyone can see. I suggest no one take their children to this office, because while the things that we have experiences aren't detrimental it is only a matter of time until they are with how fast it goes downhill every time we have an appointment.

Experiencia negativa: They canceled my kids appointment and haven't been open since. They are sending everyone to a different location

Experiencia fantástica: I will say that I was glad to see. Workers with such a pleasant personality. It's hard to see that nowdays. this office has a very nice and pleasant personality towards people.

Experiencia fantástica: Sophia loves coming to see her dentist. We drive two hours to come here, I wouldn’t go anywhere else.

Experiencia fantástica: Always friendly

Experiencia fantástica: What a great experience! The staff was so kind and friendly. My kids don't dread going to the dentist anymore.

Experiencia fantástica: Todo el mundo en la oficina es muy amable, la dentista es muy amable y excelente trabajo y es muy buena contestando preguntas de los niños, mis hijos están muy contentos con el servicio que nos brindan.

Experiencia negativa: Was very frustrated. I could tell the care here has gone downhill since our last visit. We waited 2 hours (my daughter is 3 so she was not happy) just for them to brush her teeth and the one dentist who is there for a room of like 5 patients at once and spent one minute with my daughter looking at her teeth quick. I will never come here again after this visit. I should not have to wait 2 hours to be seen for my appointment then have one minute spent caring for my daughter. the other times i had come here previously it was great and i was in and out quickly and felt like they cared for my daughter. now it is awful.

Experiencia fantástica: My daughter is normally shy and reserved, but the dental assistant was fabulous and I could hear them chatting it up while she was getting her X-rays done! I was so surprised! She made her feel so at ease and they were buddies right away, something that rarely happens with my 6 year old. We laughed and had a really great time. When Dr. Anna came to see us, the visit just ended on a high note because she was also so sweet and caring! Highly recommend Iowa Pediatric Dental Center! Feeling not so worried about bringing my almost 2 year old in as I know he’s in great hands! Thank you for making it a great experience for our family!

Experiencia positiva: I like your way of dealing with the patient because children can sometimes be challenging, and I understand that. Your fast approach to patient care is another thing I appreciate.

Experiencia fantástica: Super staff, awesome lobby and play area and Dr. “Anna” Price was incredible with our daughter. She was having two teeth pulled and was understandably nervous. When we got home she told me she wasn't scared because Dr. Anna held her hand the entire time! That won me over for life!! 5⭐️

Experiencia fantástica: As always we received awesome service and a very pleasant environment. The dentist is phenomenal and the staff is exceptional! My son had a dental emergency and we are blessed to have had such compassion and tender care shown by everyone. 2/20/24

Experiencia fantástica: Great staff! Great with the kids

Experiencia fantástica: They have been great with my boys and they are alway so friendly with us.

Experiencia negativa: Well, new stuff not very professional, very slow and mostly time they try to realize how are they equipment working- its first. Second- they FORGOT to floss my kids' tooth. Really?!? It's regular procedure, come on!!! And last one, our hygienists checked her phone during cleaning procedure, not before or after, DURING procedure!!!! It's mostly unprofessional and low-quality work. We will never ever come back to this clinic. good luck! We miss Dr.Peterson and his stuff.

Experiencia fantástica: Very nice people and great place

Experiencia fantástica: Absolutely loved the friendly staff and how comfortable they made my kids feel. My kids have never been more excited to brush their teeth!

Experiencia fantástica: I had an amazing experience my daughter really liked it. She normally has issues with people messing with her face, but she didn’t seem to mind them. They are very great.

Experiencia negativa: They messed up my teeth, I was trying to floss tonight after getting some work done earlier this week and the floss got stuck. I had to take scissors and cut the floss. The dentist didn’t even tell me what I needed to do after. How long till I could eat, what I should avoid and how long. He just got up as soon as he was done and left.

Experiencia fantástica: Always have a great experience. Kids love the staff!!

Experiencia fantástica: My daughter loves visiting the Iowa Pediatric Dental Center. They are fun, safe and very kid friendly.

Experiencia fantástica: It was a great experience and my daughter absolutely loved her dentist visit!

Experiencia fantástica: We have been going here for our daughter and they are all amazing. They have a nice little waiting area. The whole place is amazing clean. Everyone is always super friendly. Our daughter loves getting the coins for toys! Would highly recommend!!!!!! Oh yea and not like it matters but the dentists seem to know a thing or two

Experiencia fantástica: Very nice staff & great service

Experiencia fantástica: Fast, friendly and thorough. Wonderful staff.

Experiencia fantástica: They were wonderful! All the staff was helpful and made our sons first experience amazing! 3rd Visit with and new Dentist and my son still Loves it! Thank You!!

Experiencia negativa: Awful service. My son came out from filling bleeding a lot and when I asked there like that was normal,

Experiencia fantástica: Love this place! And my daughter does as well! Never had any issues!

Experiencia negativa: I don't know how you got four stars. Lack of interest in the patient and the patient's family time. You canceled my children's appointment without informing us, and we were informed after coming to the clinic. Now for the third day, I am trying to call to make another appointment. There is no response. I ask the officials to monitor those at the reception because this is not the first time there has been no response. Answer or return to the caller after leaving a voice message.

Experiencia fantástica: My daughter love coming to see the dentist. Great with kids Thank you

Experiencia fantástica: Everyone is always very helpful and sweet to my little!

Experiencia fantástica: My daughter needed a stubborn baby tooth pulled and it was taken care of quickly and she was made comfortable. We will definitely continue receiving care through this office!

Experiencia fantástica: Nice peoples

Experiencia fantástica: Love the environment kids love the dentist great workers

Experiencia fantástica: Nice playground set in the waiting area, staff was incredibly friendly, very supportive and child-friendly. Plus free parking!

Experiencia fantástica: My kiddos have been patients for 17 years. Love the staff and the care!

Experiencia fantástica: They always treat my kid with the upmost kind and patience

Experiencia negativa: When the clinic was owned by Dr. Pederson it was excellent. Now the care is terrible. They had to take x-rays 3 times. They cleaned my 17 year old daughters teeth in about 12 minutes. In addition, they missed a needed ROOT CANAL! Beware - VERY POOR CARE.

Experiencia fantástica: Very friendly staff. Environment was comfortable. This appointment was for my 3 year old check up. Definitely recommend.

Experiencia fantástica: Very friendly and funny so yeah I will continue to take my kids there .. they are awesome ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ and the head dentist is cool is hell with his country talking self .. they all cool …

Experiencia fantástica: Great service! The staff was friendly and so good at making the kids comfortable.

Experiencia fantástica: Excelente servicio

Experiencia fantástica: I have never been so impressed and happy with a dentist office before!!! From the time we walked in the door till we left, it was a wonderful experience and we HIGHLY RECOMMEND!!! My little man was thrilled and did awesome.

Experiencia fantástica: My granddaughter had a terrible toothache and her regular dentist couldn’t she her. I called several different place and Iowa pediatric got her right in. They set her up with an oral surgeon and helped ease the pain. Such wonderful people who gave great care. I switched all my grandkids so they will go here from now on.

Experiencia fantástica: Always a great experience!!

Experiencia fantástica: This is my third year in this clinic. My kids become so happy when I tell them tomorrow, you have an appointment with the dentist. Specifically my daughter get excited to go there, to get at the end a reward " a little toy", plus a kit of toothbrush and toothpaste and fluss. They are so generous, thank you for making the kids so happy. The stuff are very friendly and welcoming, and the best thing is that they start the process of cleaning with my three kids at the same time. The hygienist are very nice with the kids. I really recommend this clinic. Thank you very much.

Experiencia negativa: I was very disappointed in our experience. My child went in with a chipped tooth. And the dentist did nothing about it. Didn’t even come out and talk to me personally. Would have been nice to know when we called that he wasn’t going to fix it. Would have saved us a trip.

Experiencia fantástica: Everyone was so nice A++++++++

Experiencia negativa: The worst treatment ever. The doctor was yelling while discussing options for treatment and It was discrimination against me and my daughter don’t recommend this place

Experiencia fantástica: The young lady who helped my toddler was very professional, nice and understanding.

Experiencia fantástica: We had a great experience at Iowa Pediatric Dental Center. We have three boys, and they were seen at the same time. Within 45 minutes, we were out the door. The boys enjoy the little toys they get at the end of the visit. Pretty smooth process.

Experiencia fantástica: They are incredibly patient and really know how to work with little kids.

Experiencia fantástica: Nice and very friendly staff. They always give my son a little toy after his visit

Experiencia fantástica: It is an excellent clinic for those looking for special care and attention to clients, since my family and I have recently moved to the US states, we did not find any difficulty in the procedures, and all the workers there were friendly and kind, and I highly recommend visiting them

Experiencia fantástica: Been going here for 9+ years all three of my kids go here and they love it. Dr Perterson is always so nice and attentive. He also explains everything thoroughly. My kids haven’t had a bad experience and neither have I as a parent. You see a lot of turnover on assistants but I think that’s normal. Everyone one has always been nice to all of us.

Experiencia fantástica: Wonderful with kids! Very patient, even with my adhd 3yr old!

Experiencia fantástica: Wonderful experience! My daughter loved her visit so much she wanted to go back again today!

Experiencia fantástica: Always amazing care here. My kids look forward to going to the dentist every time!