Eric J. Ladd, DDS

Experiencia fantástica: Dr. Ladd and his staff are the best. I have been bringing my boys to him since they were little! His hygienists are thorough, and he has always been very knowledgeable.

Experiencia negativa: Doesn’t take Hoosier Health wise. Sucks because before their dads insurance got taken they loved coming here…

Experiencia fantástica: As a dental hygienist, I had heard many positive things about this pediatric dental office over the years, so I decided to bring my children here for their dental care. Our two experiences have been very positive! The office is welcoming, and everyone we have interacted with has been friendly, professional, and helpful. The staff does a great job creating a comfortable environment for children and parents alike. I especially appreciated the care Dr. Ladd provided to my son, who has ADHD and was feeling a little nervous about his appointment. The doctor was patient and understanding, helping him feel at ease throughout the visit. It’s easy to understand why this practice has such a strong reputation in the community. We are grateful for the care we’ve received and would recommend this office to other families looking for a pediatric dentist. As both a parent and a dental professional, I will continue to recommend this practice to friends and family, as well as to patients I encounter who may be looking for a trusted pediatric dental provider! Thanks doc, and team!

Experiencia fantástica: Friendly staff. Always on time. Great overall experience every time.

Experiencia fantástica: Excellent experience with Dr. Eric Ladd. The office is run smoothly, and the front desk staff ladies are absolutely awesome. 5 stars!

Experiencia fantástica: While going to Dr. Ladd for the first time, we were greeted with friendly staff in the front office and in the back. The hygienists were wonderful with my toddlers and Dr. Ladd was very nice as he checked at the end.

Experiencia fantástica: I highly recommend Dr Eric J Ladd as your child's dentist. The staff are all amazing. My son is autistic, they make sure to tell him what is going on. They also keep him with the same hygienist so he is comfortable. The front office staff are so kind, they noticed my son's appointment was not with his regular hygienist and helped change the appointment to make him more comfortable

Experiencia fantástica: Dr. Ladd’s office is the best! My son has special needs and they are so patient and kind. Would give 10 stars if I could. Great experience every time!

Experiencia negativa: I missed my son’s appointment due to them telling me I could not bring anyone else in because of covid and I have smaller childen and I told them that on the phone! So when I called to reschedule once things calmed down they told me they could no longer see him because we missed ONE appointment and it was policy! Pretty unprofessional when it comes to Moms with other kids and no sitters! How can you be a pediatric office yet not accommodate to kids?!? Also suggested me leaving them in the car!

Experiencia fantástica: We love seeing the dentist! This place is the best!

Experiencia fantástica: They are always so understanding with the parents and patient and kind with the kids. We have had a wonderful experience each time we go.

Experiencia fantástica: Carla, the dental hygienist is phenomenal. Highly recommended.

Experiencia fantástica: They are always so personable, upbeat, kind, quick, and thorough. Always a great experience!

Experiencia fantástica: We've had 2 experiences with Dr. Ladd. Each time have been wonderful. He is an excellent dentist. My son is always nervous about the dentist, but his last experience at Dr. Ladd's office was super smooth. Dr. Ladd was thoughtful, caring and patient. His bedside manner is fantastic. The office workers and assistants were amazing as well!

Experiencia fantástica: My toddler had their first appointment yesterday. The hygienist was great with my toddler and very friendly, making it a comfortable environment. Dr. Ladd was kind and gentle with my toddler as well. Great first visit, Nice family friendly office vibe as opposed to the corporate transactional setting. Thanks for a sweet visit!

Experiencia negativa: Spent less than 1 minute in the room with my son and was visibly annoyed that my 3 year old who’s never met him was upset during the visit. Told me that they couldn’t fix the cavity we were referred to them for. Poor bedside manner, expected more from a pediatric dental office!

Experiencia fantástica: My son feels so safe here and it’s all thanks to the staff and Dr Ladd!

Experiencia fantástica: Appointment was right on time.

Experiencia fantástica: Always so very kind and professional. My son is excited to go to these appointments thanks to the staff.

Experiencia fantástica: Always a good experience with Dr Ladd. Her is great with kids and does excellent work. His staff is friendly and his office is very clean.

Experiencia fantástica: Extremely welcoming and professional!

Experiencia positiva: The entire office is great! We love Dr. Ladd and all hygienists that we’ve had so far. The only struggle is trying to sit with two kids at the same time when they aren’t next to each other. Other than that, I have had only great things to say! The environment is warm and welcoming and the experience is as kind/gentle as it can be.

Experiencia fantástica: I hate how forgettable iam about names but i loved the hygienist who took care of my son. She did an amazing job at making him feel comfortable. She talked him through the whole cleaning; very kind, gentle and informative. 10/10 Definitely recommend this pediatric dentist.

Experiencia positiva: Every part of our experience was great until it came to the billing process. Our insurance covered a decent amount but they required payment up front on estimated costs. Our HRA does not authorize pre-payments so we utilized care credit. Once we decided to utilize CC, their entire tone changed & they opted to not charge our CC account until all work was completed & payments from insurance were received. Communication from their office staff regarding payments/billing via email and text was rude & unprofessional.

Experiencia fantástica: My daughter has gone to this office for YEARS. I Have recommended this office to so many families. The staff is so caring and patient. My daughter enters every time with no hesitation or fear. They have never pushed any unnecessary procedures. Great experience every time

Experiencia fantástica: The compassion, patience, comfort, and respect they show for myself, and most importantly children, is outstanding! I recommend this office to any parent, looking for an amazing team of professionals. I went to them on a recommendation and am so glad I followed that, because I will never go anywhere else… wish I could go there!

Experiencia fantástica: Always a great experience with Dr. Ladd and his staff! Friendly, quick, and never a wait time.

Experiencia fantástica: After a recommendation from a fellow mom - I made an appointment for each of my 3 children to see Dr. Ladd. Everyone was so kind, the facility was clean and inviting, and everyone was very knowledgeable. I even credit Dr. Ladd with my youngest coming home and no longer wanting her pacifier simply because "the doctor said I'm a big girl now." Thank you to Dr. Ladd and his team for being so great!

Experiencia fantástica: My baby has extreme doctor anxiety and she was completely at ease from the moment she walked in. She read some books, climbed some of the soft furniture and was completely comfortable by the time she went back. They were so gentle and loving that she let them do everything they needed to without a peep. Truly an amazing sight to see. Even the lady on the phone was great when I was feeling out information. She was the only one to give insight out 8 dentists offices in my insurance.

Experiencia fantástica: Great experience as always. From the front desk to Dr. Ladd, all great people and very professional.

Experiencia fantástica: Highly recommend!

Experiencia fantástica: I took my granddaughter to Dr. Ladd's office today. What a welcoming practice! From the front office to the dental assistant to Dr. Ladd, everyone was friendly and professional. I really loved how everyone explained everything to my granddaughter, who is six. Great place!

Experiencia fantástica: We love Dr. Ladd and his staff! The best of the best!!

Experiencia fantástica: The staff is awesome and is so great with my kids! Dr Ladd has always been really nice to me and my kids too!

Experiencia fantástica: Always a positive experience at Dr. Ladds office. Staff is very kid friendly and explains things as they go. Very efficient never have to wait long.

Experiencia fantástica: I took my children to Dr. Ladd for their first pediatric dentist experience. From the moment we walked in, the front desk staff were warm and friendly, the dental hygienist was absolutely wonderful in explaining what she was going to do and made my children comfortable. Dr. Ladd is thorough and does an excellent job explaining thoughts and tips for ensuring good dental care. My children loved getting new tooth brushes, glossers, & stickers. Edited to add: we have been going to Dr. Ladd for 2 years now and absolutely love Dr. Ladd & his staff!

Experiencia fantástica: I HIGHLY recommend Dr. Eric Ladd! He is extremely kind, patient, kid friendly and understands kids w diverse needs. Office staff is super nice and patient. Office is filled w kid decorations such as Toy Story, Marvel Comics, etc. To make place fun and friendly for kids. My son loves going and has a smile leaving. Affordable and has early morning appointments.

Experiencia fantástica: Dr Ladd and his team are so great with kids. They make my daughter feel so comfortable. She actually likes going to the dentist. So appreciative of how easy the team makes it. Also, they don’t overbook so are always on schedule. No long wait times with kids in the waiting room.

Experiencia fantástica: My kiddos loved their first time visit to the dentist, from the reading area in the waiting room to the amazing dental assistants that kept the boys calm!

Experiencia fantástica: Every person from the front desk, dental hygienist, to Amy at the front desk leaving made us feel important and well taken care of

Experiencia fantástica: Great dentistry!

Experiencia fantástica: My three daughters have been coming here for 4 years. We are pleased with the service

Experiencia fantástica: Amazing staff and service. They care for all my kids and take their time with them, I don’t feel rushed and they answer all my questions.

Experiencia fantástica: Office was clean, office staff was very friendly and patient.

Experiencia fantástica: The staff and Dr. Ladd are the best! So great with kids and they take their time to do things right. They really care about us and I appreciate them for that!

Experiencia fantástica: I went To Dr. Ladd when I was Little. And now I take my kids to him. I really enjoy his office and his staff.

Experiencia fantástica: Everyone in office was great! Reception staff was friendly and knowledgeable. Dental hygienists were very thorough and gentle. Dr Ladd was wonderful and has his practice running great. He is friendly and great with everyone! Highly recommend!!!

Experiencia fantástica: Dr. Ladd and his staff are fantastic! I can’t speak highly enough about them. We’ve always had a great experience and everyone makes my children feel at ease.

Experiencia fantástica: We love Dr Ladd and his awesome staff!!

Experiencia fantástica: Great experience with teeth extractions. He is very patient and calm.

Experiencia fantástica: They are so friendly and great with small children. My daughter had an amazing experience and loves going to the dentist now.

Experiencia fantástica: The team here is very dedicated and treat u like family I would recommend them to anyone they always make my littles feel at ease

Experiencia fantástica: Amazing staff, wonderful with kids and Dr. Ladd was patient and actually listened to my concerns! I didn't feel rushed at all!!!!

Experiencia fantástica: Dr. Ladd is so kind and patient. We've had to have some more extensive work done and he has put my anxious son's nerves at ease. The hygienist and office staff are so amazing. Best experience we've had at a pediatric dentist

Experiencia fantástica: It's been well over 10 years of great service. The most comfortable my daughter has felt in any Dr. Office. Thanks for an easy experience.

Experiencia fantástica: After seeing a few different dentists for dental work for my four year old, I’m happy to have found Dr. Ladd. Not only did he make my four year old comfortable, but his staff is super sweet and caring.

Experiencia fantástica: Very nice and professional and clean!!! Great customer service

Experiencia fantástica: Love Dr. Ladd’s office! Everyone is so nice, helpful and are so good with the kids!

Experiencia fantástica: We took my toddler here for her first time to the dentist and they were patient and super great with her. She hates her teeth brushed and they did it without a problem. I went to them as a kid as well and I do not remember ever being scared of going to the dentist. Love their no cavity wall, and their awesome painted rooms. The receptionist was super sweet, I had called 3 other dentists trying to find my daughter a dentist nearby and until I called this office I had not spoken to someone who wasn't rude. We drive 40 minutes but it's worth it. Doctor Ladd is a great doctor, and it's very cool my daughter has the same dentist I did as a kid.

Experiencia fantástica: I started bringing my 3 year old here following a very traumatic dental experience at a different office. Everyone here was very patient and kind while providing excellent care! They definitely eased my child's anxiety and put me at ease as well!

Experiencia fantástica: My sons on 15 and 20 and have been seeing Dr. Ladd since their first dentist appointments as toddlers. Sad for them to make the transition to an "adult" dentist. Dr. Ladd and his staff are the absolute best!!

Experiencia fantástica: Front staff and hygienist are all professional and nice! Been taking my kids here for years. Dr Ladd is a very professional and excellent doctor!

Experiencia fantástica: Dr. Ladd is wonderful with my daughter. He is always very nice, calm, and informative. He truly cares! She has been going to him for about 10 years. His staff are always nice and the office is always clean.

Experiencia fantástica: What a pleasant experience for my son! This was his very first time visiting the dentist so I was pretty worried about it. However his hygienist was amazing and made sure that he was comfortable during the entire time. I was able to go back with him which was great and made me feel much more at ease. Dr. Ladd and all his staff were absolutely wonderful! Such a lovely and cozy office, full of friendly smiling staff members. Customer service is outstanding. Thank you for making his first visit positive and wonderful!

Experiencia fantástica: I would highly recommend Dr. Ladd and his staff! They are wonderful and the environment is so relaxing and peaceful! They are so patient and work with the kids like they are their own!

Experiencia fantástica: Dr. Ladd and his team have been amazing to work with. Every aspect of care is thoughtful and executed with care. My little one is always at ease, which is huge for a sometimes nervous mama bear.

Experiencia fantástica: The staff is friendly and personable. The dentist is kind and they get you in and out!

Experiencia fantástica: He is Always, always is patient and kind. He cares... He knows what he is doing and in our experience with different dentists, Dr Ladd is one of the best! We have nothing but good experiences with him! ❤️ - The Boenders

Experiencia negativa: The dentist is awesome ! Great guy wonderful dentist . The problem here is the front desk staff . Was asked when trying to reschedule an appointment for my daughter which appointment is “more important, my prenatal check up or my daughters cleaning? “ The lady at the front with the short blonde hair is horrible , rude and VERY unprofessional! Then told me “good luck” finding another dentist !

Experiencia fantástica: We love Dr. Ladd. We had to go somewhere else for a little over a year and when we returned, my one daughter had a large enough cavity that the other pace should have seen by that point since I take them every six months. She now has to have a cap put on.

Experiencia fantástica: Visited for my daughters first dentist appointment and the office is very nice, amazing staff and everyone is kind and professional - very beautiful decor for kids! So glad I chose to visit Dr. Ladd’s office. I know my daughter will be in great care for all future visits.

Experiencia fantástica: Such a cute, kid friendly office! From the characters on the wall to the staff-everything was wonderful and I would highly recommend them!

Experiencia negativa: Run away from this Dentist his a thief. His prices are outrageously higher then anyone. I was unable to attend the appointment and he proceeded to charge me 350.00. He didn’t do anything but wanted 350 for nothing. Emergencies come up unexpectedly and are not pre planned. When I called attempting to explain my situation the staff rude and told me show up again. I received a letter from a collection agency. He didn’t perform any work. He is a thief and seemed very arrogant

Experiencia fantástica: Wonderful staff & friendly. Amazing with kids.

Experiencia fantástica: We have been going to Dr Ladd for many years ! My kids have never been afraid ! Everyone is so nice & welcoming! Parents are able to go back with kids which is a plus! The office is super cute with all the Disney paintings on the walls!

Experiencia fantástica: Awesome dentist! My daughter had to get a tooth pulled and they made it sooo easy!!! Great with kids.

Experiencia fantástica: Always a great experience! From the front office staff to the dental assistants, everyone is so kind and helpful. Both of my daughters had anxiety with our previous dentist and at Dr. Ladd’s our girls have no issues and do not dread going to his office. Thank you for making their dental care pleasant and stress-free!

Experiencia fantástica: Dr. Ladd was very kind and helped my daughter feel very comfortable for her two tooth extractions. She felt no pain whatsoever and recovery was a breeze too. Well done!

Experiencia fantástica: Love Dr Ladd and his staff

Experiencia fantástica: Service was quick and everyone was friendly and made me very comfortable bringing my 2 year old and 8 year old.

Experiencia fantástica: Staff is very friendly and helpful. Dr Ladd was very good and gentle with my son. After a bad experience at another pediatric dentistry I'm glad I switched, the service we received from there to here are like night and day!

Experiencia fantástica: I am thankful for Dr.Eric Ladd and his wonderful staff! They are great with my 5 year old, who has had two caps put on. They allow me to go back with my child for visits, which helps relieve my child and myself of unneeded stress. Thank you!

Experiencia fantástica: This dentist office has helped my kids get over going to a bad pediatric dentist. They have no fear going in for service. The staff are all angels and Dr. Ladd is so gentle with the kids. I tell everyone to go here! The rooms are decorated with characters kids love. It’s amazing.

Experiencia negativa: Dr Ladd’s office is charging me over $600 for a late appointment, didn’t send the bill to the correct address therefore I just now am receiving a collections notice. We were late because my toddler had a meltdown because of tooth pain & fear, they showed zero sympathy and refused to see us over half an hour. It really came down to them not caring at all that my child was suffering. Thankfully, I found a better pediatric dentist that was also in network. Ladd quoted us thousands of dollars and we had great and fast service elsewhere for less than the cost of this late appointment bill and I am still shocked by that. Shameful prices and practices and would absolutely never recommend, more so based on their complete lack of empathy than this stupid bill that I will never pay.

Experiencia fantástica: My daughter is dreading the day she turns 18 she absolutely loves dr ladd and all of his staff !! Absolutely the best Pediatrician dentist in northwest Indiana

Experiencia fantástica: My girls (Jada & Jasmine) have been patients of Dr. Ladd for years. The dentist office is very kid friendly and my girls have never had a bad experience. They enjoyed writing their names on the No Cavity wall and seeing the Cartoon characters on the walls. Dr.Ladd and his staff are always the same professional , pleasant and wearing smiles.

Experiencia fantástica: I am so glad I found Eric Ladd and his staff. They are amazing to my kiddos. It is so nice to walk into there and the staff is always nice. Even on the phone they are pleasant. I had a horrible experience before finding this dentist office and I feel so grateful for all of them.

Experiencia fantástica: I very much enjoyed the experience of going to this dental office. As soon as you walk in your surrounded by all my daughters favorite Disney characters which immediately changed my daughters mood from being scared to excitement. Not to mention that the entire staff was very helpful, friendly, and patient through the process even when my little person was having difficulty staying still.

Experiencia fantástica: Best Pediatric Dentist! Staff goes above and beyond. Highly recommend.

Experiencia fantástica: We love Dr. Ladd. Their entire office from the front desk, hygienists, and Dr. Lads are knowledgeable, kind, and friendly.

Experiencia fantástica: Such a great experience from beginning to end!

Experiencia fantástica: I took my 3 year old to the dentist for the first time. She was extremely nervous about the visit. Dr. Ladd and his staff were very understanding and helped ease her anxiety. The rooms were also very kid friendly which also help. We highly recommend Dr. Ladd.

Experiencia fantástica: Excellent care we LOVE Dr Ladd

Experiencia fantástica: Been going to Dr. Ladd’s for years now wouldn’t stop taking my daughter there even if the insurance didn’t cover him. Him and his staff are great super friendly make the kids feel very comfortable and us as a parents. Super clean very happy every time we go.

Experiencia fantástica: Super friendly and professional staff!

Experiencia fantástica: My son had his first dentist appointment yesterday. The staff and Dr. Eric Ladd were excellent!

Experiencia fantástica: We love Dr. Ladd and the entire staff. They have always been patient with my daughter who is a bit fearful of going to the dentist. Everyone always has a smile and helpful if I have any questions.

Experiencia fantástica: I have never had one bad experience. I have 2 girls my oldest is now 21 and has moved on to a new dentist but my youngest who is 14 was just at her cleaning yesterday. I have been going to this office since 2004. I couldn't imagine my kids going to any other dentist.

Experiencia negativa: He told me to pay up front. Then a few weeks later sent me an additional bill for over 2000.00 dollars. When I took my child back for her next cleaning at our regular dentist she asked why I didn't get her teeth all done. This SOB didn't do all the work. But wants me to pay more money.

Experiencia negativa: Update: Not confused at all I know we’re I took my child also, I know we’re I’m not taking him back too. He could’ve been treated or at least a teeth cleaning to prevent more decay he shouldn’t have been sent home without being treated or referred out. Came in with my sons tooth decaying left with my sons tooth decaying and was told just to brush more often & cut back on sugary foods. I needed a dentist not advice now We went to another dentist and they said that had they did a filling or even suggested one 6-8 months ago my sons tooth could’ve possibly been saved. Also, Dr.Ladd said he was to young for treatment which was also untrue even his pediatrician said he could’ve treated the tooth before it decayed further.