New England Dental Group

Experiencia negativa: I used to really like this practice, but my experience in 2023 changed that completely. I went in for a cracked tooth and specifically made an appointment to see the dentist. When I arrived, they insisted I had to have a cleaning first, even though I did not come in for a cleaning. They also took X-rays, which I assumed were for the cracked tooth, but nothing was clearly explained. Throughout the appointment I was told I would see the dentist afterward. I even heard him talking in the hallway outside my room, but he never came in. After more than an hour of waiting, they finally told me he “had an emergency surgery,” which didn’t seem truthful based on what I overheard. In the end, nothing was done about the reason I was there. No evaluation of the cracked tooth, no next steps, no treatment. I had to go to a completely different practice to actually get help. Despite that, they sent me a bill for about $250 after insurance. I disputed it because I never received the care I came in for. Someone from Londonderry agreed with me and I didn't hear back from New England Dental Group for over a year, when I received a bill again. I disputed it again, at that time I was told the balance would be waived. I thought that was the end of it. Now, more than two years later, they’re billing me again for services I didn’t ask for and never wanted. I don’t blame the person who tried to help me, I blame the corporate system behind this practice. I cannot recommend this dental group. It feels like it’s become more about money than patient care.

Experiencia fantástica: I have been getting my teeth cleaned with water flossers for decades. There is always a varying degree of discomfort that accompanies this cleaning technique for me. Allie (not sure if this is the correct spelling) cleaned my teeth for the first time today, and there was absolutely zero discomfort. As with everyone at NED, she was attentive and professional. Great experience!

Experiencia fantástica: Extremely helpful staff, absolutely wonderful!

Experiencia negativa: Cleaning was good but i need to fix my front tooth and the next appointment is 3 months out. I am concerned the tooth could get worse

Experiencia fantástica: I wouldn't normally rave about having a cavity filled, but my experience was so good with Dr Patel that it made me glad to have chosen this dental office. The procedure was quick, painless, and felt afterward like nothing had happened (no discomfort or uneven bite). He also quickly fixed my permanent retainer wire as a last minute request, something a previous dentist had denied me. That was huge.

Experiencia fantástica: Such a nice staff and so friendly!! NEDG has the latest dental technology and I'm so glad I chose them.

Experiencia fantástica: Very skilled staff. The place is welcoming and long appointments are handled with so much attention to how I was doing. Highly recommend them

Experiencia fantástica: Great job doc! Thanks for fitting me in on short notice and giving me a referral to the right specialist. Feeling so much better after taking your prescribed antibiotic to quell the abscess in the interim. Looking forward to a root canal and not seeing you in the near future.

Experiencia fantástica: It's a great dental office. The best.

Experiencia fantástica: I have to admit, I was pleasantly surprised with my visit. Great communication!

Experiencia fantástica: Remarkably easy and pain free extraction! Very clear and understandable explanations for procedures

Experiencia fantástica: My hygenist is the BEST!! Actually look forward to my cleanings!!

Experiencia fantástica: New England Dental’s staff was very courteous, especially Amanda, and helpful. Very pleased with the Doctor who referred me to another specialist. Would return again.

Experiencia fantástica: Always a pleasant experience. The staff is nice and courteous. Very little wait time was pretty much in. Got my procedure done and then out. My dentist and the staff are awesome.

Experiencia fantástica: Highly recommend Dr. Mathews and Her dental office. I never felt a thing. She pulls teeth like a champ. Totally satisfied and grateful that I go to a great group of Dental professionals. They are concerned with your pain throughout a procedure. Very upbeat office visit also.

Experiencia fantástica: Dr Calvin and all the assistants / family are the best!! Been going there for 8 years. Always helpful and caring. Best dentist ever!!!

Experiencia fantástica: I love Dr. Mathew! She’s been my dentist for a few years, and always makes me feel relaxed and comfortable!

Experiencia fantástica: Great customer service from every employee. Zach was very informative and communicated very effectively.

Experiencia fantástica: The dental hygienist I had, Zack, was fantastic! He educated me while making me feel comfortable and not judged. I can't wait to go back and ask for him!!

Experiencia fantástica: I cannot say enough about New England Dental at 25 Buttrick Rd in Londonderry. After having a complete check up and cleaning I decided I couldn’t deal with how my 2 front teeth looked anymore. Today, I can smile once again without feeling ashamed. My smile is back and I owe it all to the great job by NEDG-Londonderry!

Experiencia fantástica: The ladies at New England Dental Group in Londonderry, NH are amazing! Caring and fast, they make going to the dentist not so bad. Been going here for years and highly recommend!

Experiencia fantástica: The staff are extremely friendly and very knowledgeable. They are not a practice that advocates for dental treatments you don't need. The equipment used is top of the line. Management seems to really take care of their staff.

Experiencia fantástica: I got a filling and was in and out in a half hour. They are so wonderful and everyone is so nice! They were awesome when I got my cleaning as well. They explain everything they are doing, as they are doing it and ensure your are comfortable and ready to proceed before starting work.

Experiencia fantástica: I LOVE this office! My 2d visit here. Everyone is so super friendly, the office is gorgeous with state of the art equipment, tons of parking. They burn yummy candles. And Dr. Mathew is kind and warm and engaging and funny!! I'm so glad I found this group. Give them a call!!

Experiencia fantástica: I was very pleased with the service at nedg. Such a great group of people! I also love the fact that they do alll the work at that office. If you need a crown, you'll leave with a crown that day.

Experiencia fantástica: Had a great experience. Everyone was kind and caring. Had great conversation with the Dental Assistant.

Experiencia fantástica: Dr Matthew’s and her assistant Kelly were awesome! Everything was explained very well, the procedure went just as they described, it was a pain free experience! I was made to feel comfortable at all times and I truly appreciated their attentiveness and expertise! I am a new patient to the practice and I would recommend them to anyone, in fact I am going to have my Mom ( who has been thinking about changing dentists) come see Dr Matthews. Thanks for such a great dental experience! Jen

Experiencia fantástica: I had to get a filling done and I hate going to the dentist. Dr. Mathews was amazing. She talked me through each step, calming me down and just the whole process was just so smooth! She is a fantastic doctor! Recommend her a thousand times over!

Experiencia fantástica: This is the best experience I’ve ever had with a dental office. Intake was easily done online. The staff is great and the doctor is very detailed. They even play my favorite radio station! Thank you so much Dr. Mathew, Kelly and Amanda for making my first visit for an extraction seem so effortless. I would give more stars if I could!

Experiencia fantástica: Dr Matthew and her staff were incredible! I randomly lost a filling the day prior and was able to get in as a new patient and have it fixed within 24 hours. I couldn’t recommend them more!

Experiencia fantástica: Caring staff and Dr. Matthew's does everything to make going to the dentist enjoyable.

Experiencia fantástica: Very nice staff, modern equipment, and an excellent cleaning!

Experiencia fantástica: Dr. Mathew is the best dentist I have ever had. She is extremely precise yet smooth while working on your teeth and gums. Her attention to detail combined with her positive friendly demeanor make her one of the greatest dentist out there!

Experiencia negativa: When Dr Calvin was there it was always comforting and coming from someone with severe anxiety with dentist it says a lot. You would have someone greet you when you went in. Now they only face the exit side. The hygienist I had was quite possibly the fastest and worst experience ever. I have a problem tooth that I was sent to an Endodontist by Dr Calvin but when I was sent back to him for help, I got none. I was told by the new dentist I needed $1000's of work but not 1 mention of my problem tooth that hurts. I am lost now and do not know where to turn. Not a good feeling at all from start to finish.

Experiencia fantástica: My first time visiting the Londonderry office and the Hygienist was efficient and knowledgeable. The assistants really seemed to enjoy their work and the front office staff was courteous and professional. Will visit again.

Experiencia fantástica: Dr Mathew and staff are such a pleasure to be around. Thank you all!

Experiencia fantástica: ALL WENT GREAT CANT ASK FOR ANY MORE. PEOPLE ARE FRIENDLY AND HELPFUL

Experiencia fantástica: NEDG worked with me to reschedule my visit last week due to the weather and once again, a pleasant and fast visit was had today. Thank u NEDG.

Experiencia negativa: I felt like I was in a Three Stooges show…assistant didn’t seem to know which instrument to hand doctor…..some equipment didn’t work proper…..there were 4 people at one time trying to fix…….didn’t get my crown…….did get temp crown, headache and sore jaw

Experiencia fantástica: The cleaning went well, the hygienist was very professional . I was surprised and shocked a dentist didn’t step in to ask how things are going or just check in. Dr Calvin always did

Experiencia fantástica: As always, great experience @ Londonderry

Experiencia negativa: New dentist (Dr Matthews) is quite rude. I left there feeling like a scolded child. I miss Dr. Calvin.

Experiencia fantástica: Just had a cleaning with Lydia/Lidia and she was wonderful. Clean beautiful office and high tech equipment!

Experiencia negativa: I was extremely disappointed with my appointment with Dr. Matthews today. After spending over $500. on X-rays, I learned very little at my dental checkup. The X-rays weren't even shown to me. I was told I had periodontal gum disease (which I don't believe-I have no e of the symptoms) but nothing about this was pointed out to me on X-ray or explained to me. Dr. Matthews was very short with me whenever I attempted to ask a question and made it very clear she had no time to answer my questions. She clearly had no time for me. When I went to check out I was told I would have to have 2 Specialized Dental Cleaning which would total over $3,000. Dr. Matthews didn't take the time to tell me about this or to explain anything about it to me. She is the complete opposite of Dr. Calvin, who was the Dentist at this before her. He took the time to explain issues and truly showed an interest in his patients. I will not return to this Dentist for my dental care. I would like to have the X-rays sent to me that I spent over $500. On. The Office Staff were very kind and helpful and I thank them. L.Clarke

Experiencia fantástica: My 4th appointment today! Everything has been great! I’m as comfortable as can be at NEDG and I trust their staff!

Experiencia fantástica: From the front desk staff, Wendy and Gina, to the team out back with Rene and the ladies, you will have a friendly, professional, and anxiety free experience. Dr. Calvin is trustworthy, compassionate, and thorough. He’s not a salesman trying to drain your pockets with what isn’t necessary but makes sure you are on target to get everything you need. The best Dental office I’ve been to in a long time.

Experiencia fantástica: Dr Calvin and his staff are great. Every time I go there I feel like I’m seeing old friends. I would highly recommend them . Al F.

Experiencia fantástica: I was very pleased with my scheduled cleaning Daniel does a very thorough cleaning Thank You to all at New England Dental and Wendy is the best answered all my questions as always Joe T ,

Experiencia fantástica: I have to say I was surprised on how friendly everyone was. I have a lot of issues with my mouth an haven’t been to a dentist in a long time. They eased my embarrassment bout my mouth , an talked with me to figure out what’s best … thank you sincerely

Experiencia fantástica: Always a 5 Star Visit.....Love Dr. Calvin, my Hygienist and all his staff!

Experiencia fantástica: This was my first routine cleaning as a new patient of the NE Dental Group. It ranked as one of the top three cleanings that I had ever had over the past seven decades. The dental technician, Priscilla, was especially helpful with suggestions for bettr at-home care.

Experiencia fantástica: I was with the same dental group for years so I was a bit skeptical to switch. Glad I did! New England Dental Group is top notch. The office was bright, clean, had the latest technology and the staff was both professional and friendly.

Experiencia fantástica: Danielle, my hygienist was awesome! Took her time with me explaining everything along the way! Awesome experience.....

Experiencia fantástica: Staff is professional and friendly. My hygienist Danielle is experienced and explains each procedure to dispense efficient procedures. A comfortable local practice.

Experiencia fantástica: Everyone was so nice and kind!

Experiencia fantástica: New patient here. Superb treatment from initial phone inquiry all the way through intake exam,x-rays,pictures,exam,treatment options,referrals,future appointments, and check out. Couldn't be happier with my choice of providers.

Experiencia fantástica: I chose Dr. Calvin when he had just finished Dental school. That was approximately 35 years ago. He is the best, very caring and personable. His staff is also excellent, they explain everything as they go through the procedure.

Experiencia fantástica: Always a great experience with Dr. Calvin and his staff!

Experiencia fantástica: I am always pleased with your service and seeing all of you again.

Experiencia fantástica: Everyone in the office is very welcoming and professional. Priscilla did a great job with minimal discomfort. Would highly recommend them.

Experiencia fantástica: My first visit went well. Staff was friendly, Wendy was so kind and helpful in getting me scheduled for an evaluation. Office is clean and modern. Dr. Kalvin took the time to explain everything and the possible options to remedy my current dental circumstance, answered all questions. Definitely a positive experience.

Experiencia fantástica: Clean, professional, personal, and a thorough visit, I couldn't have asked for more.

Experiencia fantástica: I went for my first visit last week. Wonderful experience, staff and Dr Calvin exceptional , as was the front desk . My husband has been going there for awhile, and I decided to change over. Excellent service and so very knowledgeable and very updated and modern environment. Dr. Calvin is very professional and makes you feel so comfortable and relaxed. So glad I started going there.

Experiencia fantástica: First time meeting Dr. Calvin! He is very ƙind and thorough. I have never had such a comprehensive exam by my dentist. Can't wait to see Priscilla for my cleaning!

Experiencia fantástica: Excellent in every way! The best dentist place I’ve ever been super professional, and everyone is super friendly! Dr. Calvin and his team are the best ⭐️

Experiencia fantástica: I can't say enough good things about Dr. Calvin and his staff! Wendy at the front desk is so helpful and experienced with working with my insurance. The hygienist's, Lynn in particular, always remembers my preferences, is so thorough and gentle. Dr. Calvin has always been very professional and personable. The work I've had done are crowns (perfect fits!) and fillings. He spends time answering all my questions and explains all options. What an amazing team.. thank you!

Experiencia fantástica: Only two more visits with Lynne. (My insurance covers 4 cleanings a year.) I can't even think about not having her expert advice and superb cleaning of my teeth. Darn.

Experiencia fantástica: This is an extremely professional and knowledgeable dental group with a compassionate and competent staff.

Experiencia fantástica: Lynne was awesome as usual

Experiencia fantástica: First visit to the NEDG in Londonderry, NH. Beautiful office, staff, doctor, and dental hygienist are attentive and responsive to your questions, needs. Keep up the great work. Sincerely, Sandra

Experiencia fantástica: Rene the dentist assistant that took x-rays and pictures was nice and gentle. I met the dentist for the first time and was great! I loved his personality! He was gentle and was kind of funny! He made me feel right at home!

Experiencia fantástica: Good experience the doctor and his staff are great

Experiencia fantástica: Friendly, thorough, very informative. One of the best dentists I’ve ever been to. I’m recommending them to everyone I know.

Experiencia fantástica: Dr Calvin shares many life's experiances as I do and he makes the time to discus this with me. He respects my knowlege on past lifes happening and promotes calmness.

Experiencia fantástica: I've only had great experiences with Dr. Calvin and his wonderful staff. Lynne is an excellent hygienist, also. Highly recommended!

Experiencia fantástica: Dr Calvin is a perfectionist. Whatever work he does it fantastic. He takes time to explain what he is doing. His staff are amazing! I have been going to his practice for over 20 years

Experiencia fantástica: I have been going to the New England Dental Group for many years and have always received great service. Today was even more fantastic than the past! They are now using some new technology that makes the cleaning so much quicker and easier! I would highly recommend this practice and their wonderful services!

Experiencia fantástica: Lynn is the greatest! Always so conscientious and considerate. And thanks to Wendy for watching out for my insurance!

Experiencia fantástica: This was my first visit with NE Dental Group. Dr. Calvin was exceptional. He did a thorough history and exam making me feel very welcome and confident that I chose the right dentist. His assistant, Renee, was a pleasure to meet. I was very pleased with my visit.

Experiencia fantástica: My Dental tech was friendly and professional.

Experiencia fantástica: Super nice dentist and staff. Made a trip to the dentist a pleasant experience. Would recommend this dentist without hesitation.

Experiencia fantástica: Dr. Calvin is the only dentist I would go to

Experiencia fantástica: Excellent dental care, staff are caring and professional. Dr. Calvin is awesome, very happy with service, have been a patient for over 15 years.

Experiencia fantástica: I found the prices for the procedure to be high, but the service was excellent.

Experiencia fantástica: Great visit. Great care taken.

Experiencia fantástica: The dental hygienist at Dr. Calvin's did an excellent job of explaining what she was going to do as she completed her checks and cleaning tasks. I am 66. She explained the proper brushing technique that is especially important to practice as gums recede with age, as mine are doing. She was gentle and thoughtful. I am adding an update in January of 2022 to say how much I appreciate Dr. Calvin for seeing me on the same day that I recently called to report a potentially serious problem. It turned out to be harmless, but he was very understanding and told me to come back if it reoccurred or got worse. This is an excellent dental practice that I highly recommend.

Experiencia fantástica: The staff is super friendly. They are always running on time and the communication is great

Experiencia fantástica: Dr Calvin is great, he explains everything with out making you feel rushed. His staff is very pleasant and very helpful.I highly recommend.

Experiencia fantástica: State of the art dentistry in a comfortable environment. Professional personnel in a comfortable atmosphere. Norm.

Experiencia fantástica: Dr. Calvin, all the hygienists, technicians, and front desk staff are the BEST!!

Experiencia fantástica: Patient of Calvin Dental since it’s beginning. Excellent care and friendly supportive staff.

Experiencia fantástica: Dr. Calvin is amazing. He made me feel very comfortable, explained everything thoroughly and made getting fillings as pleasant as possible!

Experiencia fantástica: Very friendly staff from the moment I checked in all the way to check out. Renee and Dr Calvin took the time to get to know you and have conversations. It wasn’t just in and out. I felt very welcomed there.

Experiencia fantástica: Dr. Calvin and staff are excellent.

Experiencia fantástica: My hygienist was so professional and did a great service!

Experiencia fantástica: Dr Calvin is the best dentist that I have ever found. Great guy and staff. Very clear on all the work that will be performed. I highly recommend him.

Experiencia fantástica: My wife and I have been long time patients of Calvin Dental. They are a great group of professionals. Everyone is very friendly and proficient at their jobs. Highly recommend.

Experiencia fantástica: I have nothing but great things to say about my experience at New England Dental Group in Londonderry! The front desk staff are extremely friendly, and the dental assistant was wonderful. Dr. Calvin is fantastic and was very thorough and knowledgeable. I’m so happy I found this practice! I would recommend them to anyone.

Experiencia fantástica: The staff is warm and friendly. The doctor is awesome. I'm very comfortable here.

Experiencia fantástica: Always friendly, professional people who make you feel comfortable.