New Concept Dental

Experiencia fantástica: Everyone was very accommodating and kind. Would highly recommend

Experiencia fantástica: I had a great experience they have a wonderful staff they were very professional attentive and informative I highly recommend New concepts Dental

Experiencia fantástica: Really nice people and the visit went very well!

Experiencia negativa: I’ve been coming to this practice for many, many, years now, and finally had enough after a third visit was randomly canceled in their system. You will never get a call back from this practice, you will never get through to inquire about an appointment, and their billing system is wildly inaccurate. To whomever runs this practice since whatever purge took place here a few years ago, do yourself a favor and hire some of the old staff back. I’ve certainly had enough of my time and money wasted. To potential new patients, do yourself a favor and go to Concord Dental or Graylyn Dental.

Experiencia fantástica: I love how cheerful and professional everyone is. I love Dr. Waters and Dr Monet and my hygienist Shonda. They do a great job! Dr Monet did my filling and it was fast and painless. Dr Waters has extracted a tooth on my teenage daughter and did a filling for my 11 year old daughter and they both love her. They said they had no pain at all, and that they felt very relaxed.We are moving next week, but we will still drive an extra 20 minutes to go to New Concept dental because my kids love it much more than their old dentist.

Experiencia fantástica: Awesome, everybody is caring in a friendly environment from Dr. Waters, today’s Hygenenist, beautiful front desk receptionist & pregnant intake clerk all makes you feel comfortable & love returning to the dentist.

Experiencia fantástica: Always a pleasant experience. Nice staff.

Experiencia fantástica: Wonderful experience!

Experiencia fantástica: I have a lot of dental anxiety and I also have RA which can cause flare ups in my jaw. The entire staff was so kind, patient and understanding! I am so glad that I found them! I highly recommend!

Experiencia fantástica: Great experience and its a very nice office.

Experiencia fantástica: New Concept Dental is a very gentle and caring dentist.

Experiencia fantástica: Excellent visit today got a wonderful cleaning fast and pain free. When the Dr. examined me she found a cavity so they made me an appointment for next week. They really take good care of you at New Concept and they make it easy to care for your teeth. I’ve been coming here for years. Always seen on time and given excellent care by the friendly professional staff.

Experiencia negativa: I used to go to this dentist until they wanted to charge me an arm & a leg for a procedure that I got a second opinion on from another dental practice and charged me half the price! No thank you!‍↔️

Experiencia fantástica: Very friendly and comfortable atmosphere. Good work by all staff who worked on me during my visit.

Experiencia fantástica: Great experience! Great service! Great people!

Experiencia fantástica: Such a great experience in this office! Will be my new permanent dental office, front office, hygienist and dr…all very friendly, very patient and not once did i have to ask for suction, AJ was on it! Great team Dr Lana!!

Experiencia fantástica: Always pleasant staff , and professional!!

Experiencia fantástica: Very quick response to a broken tooth. They’ve been my dentists for years and I’ve been very pleased. Shout out to Dr Waters!

Experiencia negativa: I went to New Concept Dental after not having a dentist appointment for a few years out of anxiety. My first appointment was for a concern over a chipping of my tooth, where I was told by the doctor that my teeth and enamel looked good and that there were no concerns. My next appointment was for x-rays and a cleaning where I sat in the waiting room while everyone who arrived after me was shuffled in within minutes of each other. In fact, one guy was actually called back twice and when the lady asked the front desk if said guy was called back – no response. I had to tell her that he was called back. Maybe ten minutes later, one of the ladies at the front desk realized I was still waiting and remedied the problem. I was assigned someone to take the x-rays of my teeth. In fact, the receptionist up front was taking my x-rays! Besides how strange that is, the device used to take x-rays was broken in pieces and the receptionist taking such x-rays was struggling incredibly. To complete my x-rays, it took about 30 minutes. While waiting for the receptionist to come back in and x-ray my teeth, another assistant had come in and claimed she was going to x-ray my teeth. After the x-rays, the receptionist said he was going to grab the hygienist and seemingly forgot to do so, because after 10 minutes he informed me that he just tagged my room as needing to be seen. Just no communication between staff at all. The hygienist was incredibly rough on my teeth and had me feeling like she was going to yank a tooth out from how hard she was dealing with my teeth. Furthermore, when the dentist came in, she reneged on what she had said at my first appointment and prescribed me with an enamel-focused toothpaste. I was told absolutely nothing about my teeth other than there were some problem spots. Nothing about whether I have wisdom teeth, if I have cavities, what’s going on with my enamel. Literally nothing. I thought everything was fine until I got up to the front desk and was handed paperwork to sign in regard to fillings I ‘needed’. Not once was this ever mentioned to me by anyone in the back. I was so surprised by this that I told the lady I was not going to sign and that I wanted to be sent the paperwork so I could look it over at a later time. I get the entirety of the paperwork and they wanted me to agree to receiving about twelve fillings, which would cost me about $1000. And not one time was I informed about any of this. I have since gone to a new dentist who funnily enough, tells me I have no cavities and my teeth look good. Isn’t that strange? A few months ago I was being strong-armed for twelve fillings and now I have no cavities. Interesting. After reading all the other complaints about this practice one thing is for sure, they’re only interested in what makes them the most money. It’s a shame, I really liked my dentist and the receptionist who took my x-rays but the staff obviously prides themselves on inefficiency and no communication. Edit: After doing further research on this issue, this practice wanted to bill my insurance $2400, half of which they’d cover, for twelve fillings that I didn’t need. In fact, giving someone an unnecessary resin composite filling is dangerous to the tooth’s integrity. Just exploitative and greedy.

Experiencia fantástica: Great experience here for the past 10 years.

Experiencia fantástica: Everyone was very patient and professional Overall it was a great experience

Experiencia positiva: Dr. Water's is a awesome dentist. Friendly staff, little to no waiting time,. atmosphere felt welcoming . Phyllis Felton-Green

Experiencia fantástica: Dr. Alenna Monet, D.D.S., is an outstanding dentist. I have been a patient at New Concept Dental for many years, and she consistently provides exceptional, high-quality care. She takes the time to ensure your dental needs are met while offering expert recommendations based on her extensive knowledge and experience. Dr. Monet is warm, compassionate, and professional. She always makes sure I feel comfortable and at ease, thoroughly explains every procedure and treatment option, and genuinely cares about achieving the best possible outcome. She is an invaluable asset to New Concept Dental. I highly recommend Dr. Monet to anyone looking for a skilled, caring dentist who can help them achieve a healthy, beautiful, and confident smile. Additionally, Shakira is an outstanding dental receptionist. She does an exceptional job balancing her administrative responsibilities with compassionate, patient-centered care. She always finds the best appointment availability to accommodate my schedule, is incredibly knowledgeable about insurance billing and consistently communicates clearly and professionally, whether in person, over the phone, or by email. It’s always a pleasure to call New Concept Dental when Shakira answers because I know I’ll receive outstanding customer service. Her kindness, professionalism, and dedication make every interaction a positive experience.

Experiencia negativa: Dentists at this practice--please ensure what you have been instructed to do related to adjunct treatment conforms to ADA guidelines for informed consent (not an accusation but a concern). We've noticed the staff turnover. Bring back free toothbrushes (while stupid, it's part of the tradition of going to the dentist in America. It's actually a really bad look to normal folks). There is more to a local business than your bottom line. Your reputation matters. Stop going all-in on 2026 American medical business practices. They're not going to translate well to a smaller medical practice. Regular folks have had enough.

Experiencia fantástica: So far awesome experience . Dr and staff. Thank you.

Experiencia positiva: Always respectful and never had to wait long

Experiencia fantástica: Been going here close to 10 years.. Good Staff and so far pain-free service

Experiencia negativa: My experience at New Concept Dental has unfortunately been very disappointing. There seems to be a high staff turnover and little continuity of care. At nearly every visit, I’ve been assigned a different hygienist, and on more than one occasion I’ve been told later that the person I previously saw no longer works there. This makes it difficult to build rapport or feel confident in the consistency of care. At my most recent visit, which ended up being the last straw for me, I was greeted by a hygienist who did not introduce himself until I asked. He was polite and performed the cleaning adequately, but the appointment felt rushed, as though he needed to move quickly to the next patient. I also didn’t receive the usual post-visit supplies. I had previously opted into a program to purchase an Oral-B iO toothbrush and was told I would receive replacement brush heads during future visits. However, each time I ask about this, staff either seem unaware of the program or unsure whether the replacement heads are available. There is always confusion and back-and-forth. The most concerning part of my last visit was waiting for the dentist to come in for the exam. I was told the doctor would be in shortly, but after waiting 40 minutes with no update, I had to get up and find the hygienist myself. He was already assisting another patient. Despite having arrived on time for my 2:30 PM appointment and having a commitment later that afternoon, as 4:00 pm approached, I ultimately had to leave without being examined by the dentist. I was told that since I hadn’t had X-rays done, the exam “wouldn’t matter anyway,” which felt both dismissive and unprofessional. Overall, the practice feels rushed and impersonal, more focused on volume than patient care. I left feeling like just another number rather than a patient whose time and experience mattered. Unfortunately, I will be looking for another dental office and would not recommend this practice based on my experience.

Experiencia fantástica: Super friendly and always a good experience. Dr. Lana did an amazing job. 10/10 would recommend!

Experiencia fantástica: I had a good experience today with Tatiana, the x-ray technician, and Shonda, the hygienist. Both of them worked with care and kept me informed about everything that was happening.

Experiencia negativa: The receptionists, the dentist I saw, and other staff were nice to me and attentive. One gave me a compliment about my positive demeanor. I ended up not going back, and I found a new dentist after my second visit because while a Black, female hygienist, I forgot her name and would not mention it on here, was not rude to me, she shared too much information regarding her family business and her disagreeing with a decision a niece of hers made, and she felt like she was disrespecting her mother. I did not agree, and that was the niece’s business, but I did not say anything because I did not want an argument to occur. She also was too serious when I told her I no longer wore my retainer, I lost it a while ago, and that I was told to wear it for 5 - 10 years by my former orthodontist, which she said people wear them for the rest of their lives. I also noticed the office was fast-paced and maybe had dysfunction and high turnover due to the angry patients giving the receptionists an attitude. There was one Black, middle-aged lady doing that, and I purposely sat far away from her, and I felt bad for the receptionist.

Experiencia negativa: Still waiting on a call back from this establishment; this was over a month ago over a billing issue in which the company billed me for a service in which I did not even receive.

Experiencia fantástica: Dr. Monet made time quickly assess my symptoms and pain. She also addressed my needs, and even gave referrals for my more serious dental maintenance and reconstruction needs.

Experiencia negativa: First, I want to say they don't really care for their patients it's all about the money. I think there were 15 teeth that were supposed to be removed, which 3 are still in my mouth. They then told my husband to rush me to another hospital. Oh yea, I almost forgot I was heavily sedatedblood all over my shirt no gauze. No one called me on the phone anytime after that day, and they texted my husband. This is crazy how you Dr Waters allow your patients to be treated in this way all the other doctors who saw me the day of that so called surgery unexceptable..U made sure to get your money up front for trouble work. May 15 was the day of procedure, smh Wendy Where was the ambulance???

Experiencia negativa: Dr Waters is good but the power billing is crazy. And they can’t explain why you are given a print out saying your insurance will pay everything (I have two insurances) then they want $1500 six months later. “IN NETWORK “ mean nothing to the billing manager here.

Experiencia fantástica: My first visit was AMAZING . Staff were great, gentle and personable. Actually looking forward to going back for my next cleaning.

Experiencia negativa: I would recommend this dental practice only if you enjoy being billed more - as in at least 5 times more - than you were quoted when having the service. Was quoted about $70 when sitting in the chair for a service that was not even the reason I was there....... and then got a bill for an ADDITIONAL $370. They SAID they contacted my insurance company to get their portion, but obviously all they care about is getting their money. Heck, they get more $$ from an individual than from an insurance company anyway - so it benefits THEM for a PERSON (me) to pay instead of my insurance. I disputed the charge and they gave me 10% off as a "courtesy" ----- talk about a kick in the teeth. STAY AWAY - unless you want billing frustrations and like being overcharged and oversold.

Experiencia negativa: this place was one of my worst experiences. I went through several hygienists and dentists because it seems that they cannot keep their personnel. the last hygienist i had was indifferent , just pretending to clean my teeth and the doctor only cared to bill me with unnecessary fillings. stay away from this practice.

Experiencia negativa: Not answering the phones is a great way to lose new and old customers. No worries on to the next office.

Experiencia fantástica: I can’t say enough good things about this practice. I used to be very stressed about going to previous dentists. I feel comfortable going to New Concept. It is easy to make appointments. Everyone who works there is friendly and caring. They do same appointment crowns. Special shout out to Dr. Waters, Lisa and Loni for a wonderful crown experience today!

Experiencia negativa: Showed up for my appointment, and the office was closed. They should have informed patients that they wouldn't be open.

Experiencia negativa: 1. Personal information got leaked after had service with them. 2. To cancel or reschedule an appointment, you have no other option but call them, but nobody answer the phone, even I called them 4 times. And they will charge you a miss appointment fee for that. 3. Their hygienist is okay, doctor is so so, and front desks are horrible, based on my experience with them.

Experiencia negativa: Run away!! Run away from them and never choose New Concept Dental! They don’t care about you but just want your money, money, money. They are not customer driven but MONEY driven! Very bad experience with them, filing a complaint on BBB and other programs. I wanted to rate zero star if can. Over Charge customers without telling upfront. Many expensive hidden cost. Lure you in and over charge. Manager is rude and makes no sense. Don’t come to New Concept Dental. Very very bad customer experience.

Experiencia negativa: Called 4 different days at different times to schedule an app as a new patient. They never answer the phone. I can’t imagine if I was a patient. How do you reach them?!

Experiencia fantástica: Today has been the best experience I have ever had at the dentist. I received two small fillings without a needle. It took less than ten minutes. Dr. Lana did an amazing job. 10/10 recommend! Thank you so much Dr. Lana.

Experiencia negativa: Stay away!! Everytime we get a quote, we always get a call telling us they need more money. I had that experience with my implant. I was given a price, then got a call, days before my appointment and told that I had to pay more. I called back and asked for a manager. The manager was also confused but said she'd check on it. The manager never called back or even addressed the confusion. The day of my appointment I was told that I had to pay that additional expense. I told them, many times before any of this happened, that I could get my full scan cheaper with another dentist, I was told that they would give me the scan for no cost. So the day of the procedure, I was directed to one of their associates, she repeated that the fee was expected. I told her that I had discussed this with a manager and explained to her again about the cost. The girl walked away and when she came back she said to me "you have been given the cost amd we are no longer going to discuss it." I didn't pay and foolishly went on with the appointment. I should have walked away that day, I guess they realized their mistake because the girl told Dr. Monet that my bill was satisfied. I never received an apology for being spoken to in that manner. Dr. Monet is horrible and the staff from Dr. Faye to the bottom have awful bedside manners. On top of the no pain meds when you have a raging infection in your jaw, this place sucks!! In pain for 13 days, lost 2 pants sizes. My husband was told that he needed a deep cleaning and Dr. Faye was asked "why the full price when I only have half of my teeth?" Dr. Faye stands strong with this issue. I had even talked Terry into that cleaning amd yet again, days before they want more money. Dr. Faye refused my husband to have his two free cleanings a year, saying it would be a waste of his time. Dr. Faye only works Wednesdays and Monet is off every Monday, leaving scheduling appointments almost impossible. You should read your reviews, so many of us are unhappy, it's not the patients, it's the entire office. If I could leave 0 stars I sure would.

Experiencia negativa: Run away from this place as fast as possible. You’ve been warned. Literally they rescheduled my 19 year old daughters implant 3 times now. Was supposed to be May 2. Now they just called to say the need to reschedule her for after July 2nd. Her appointment was tomorrow. They only need to screw the tooth in. They literally made us pay in full months ago. First cancel they never ordered implant. Called us day before appt. 2nd cancel implant was to big, this time we haven’t gotten a reason because nobody will answer the phone. I personally had an appt for 2 small cavities to be filled. Appt was 11:15. Called me in at 11:25 then I sat in the chair until 11:45. Nobody came in. I then stood at the doorway to the room until 12 noon and that is when I went up front and said I was leaving. The front lady look me dead in the eye and said I completely understand. Another weird thing is after 3 different hygienists I finally seen the same one twice. I’ve had 3 different dentists as well. Just a poorly run practice. First guy just moved from CT after a divorce. 2nd lady yelled at me for refusing X-ray before cleaning. I refused because I had 2 X-rays done 2 months prior because i was having issues with the crown they put in. Rarely does anyone answer the phone. We called back 5 times to reschedule our daughter for implant. Every 10 minutes. Always get the answering machine. Unreal.

Experiencia fantástica: The staff is really nice Shonda my dental hygienist is the best. My first visit was a good experience.

Experiencia fantástica: An amazing experience with an almost zero wait time. My hygienist is truly awesome. The office is very clean and free of clutter. They provide a very comfortable environment for me to receive high quality dental care. Everyone is very courteous and professional. It’s actually a pleasure to visit this dentist office!

Experiencia negativa: NOT happy with the changes - the office staff is less than friendly (felt aggressive), one individual was speaking loudly to clients on the phone about billing issues then when I was checking out she wouldn't let me leave and told me to sit down while she left for 8 minutes and came back telling me my husband had an extra service last month that wasn't included in our insurance that I needed to pay! I was told you have an outstanding bill. I was so taken aback with her brashness that all I wanted to do was get out of there! Someone needs people skills and the staff should be taught discretion and how to manage clients. I miss the billing check-out of the past! I was not pleased with the very LONG wait then only to have a hygienist who I had never seen or met before? She was fine and I have no complaints on that front.

Experiencia negativa: Apparently, the "New Concept" at New Concept Dental is to book patients to capacity and then assign whichever hygienist and Dentist that are available each day to whatever patients are booked. Personally, I like to having the same hygienist and Dentist for each visit for obvious reasons but for my last 2 appointments I was surprised with strangers for providers, even though I requested preferred providers at each time of scheduling. I left voicemail messages on 2 separate occasions to offer feedback but did not receive a reply. However, I did receive a voicemail message to confirm my new appointment...so they are not interested in hearing feedback from clients but will go out of their way to make sure you are coming for your appointment. Nice. Treating patients like commodities. I'm looking for a new provider.

Experiencia negativa: I had a dental appointment at 330 pm for a cleaning and was denied service because my husband had a $400 balance from services prior to my visit. I explained that the balance is scheduled in my online banking for payment tomorrow - they said we can’t see you until my husband’s balance is paid. So I said okay then I want all of my dental records released and I’ll go somewhere else - they said they wouldn’t release my records until the balance from my husband’s previous work is paid and that did it for me - so I said well I’m not going to pay the bill (which I have no intention of not paying) since it’s being paid tomorrow on my payday. To see me today they wanted me to pay $400 on my credit card and then they would receive an online banking payment from my bank for $400 tomorrow also - not a chance in hell. If privacy wasn’t an issue I’d post a snip of the $400 payment that is being released tomorrow. This is no reflection on the dentist or the dental staff but the blame sits solely with the office staff. You’ve lost my business and my family’s business and I will be in your office for every one of my family’s dental records - so start assembling them now. Do yourself a favor and don’t patronize this dental practice - it’s not worth the aggravation and their business office sucks.

Experiencia negativa: I would not recommend this place; they are unprofessional. I can't even get someone on the phone, and my calls never get a return. I even had to go to the office in person to make an appointment. I'm not sure how clients are able to communicate with them if they're just ignored all the time. In addition, I have had couple bad experiences and won't return as a client.

Experiencia negativa: I've tried reaching out to New Concept multiple times over the past few months: no one has returned any of my calls, emails, or web form submissions. I'm truly curious how *existing* patients are able to communicate with them, if they're just ignored all the time. I guess "New" Concept really doesn't want any "new" patients?

Experiencia fantástica: I like the renovation of the waiting room. Everyone is so nice and helpful. I feel like everyone does their best to accommodate me.

Experiencia fantástica: Always fast, courteous and pleasant sometimes I almost go to sleep during my cleaning.

Experiencia fantástica: Clean, friendly, efficient. I'm not sure going to the dentist is supposed to be this easy, but I'm glad it is. Everyone is top notch. :D

Experiencia positiva: I've always held this dental practice in the highest regard. However, I had a terrible experience with one of the hygienists yesterday. She was very unkind from the start. When taking me into the room, she was stern and passive-aggressive. She then told me all the things I was doing wrong or needed to be doing. I felt like I was being scolded like a child. It got way worse when the cleaning started. The glasses I was given to wear were absolutely filthy. They should be cleaned before each patient wears them. She was aggressive, sloppy, and rushed while cleaning my teeth. There were a few times when I winced. She hit my teeth with the mirror a few times, also. The entire experience felt very abusive and I've never had a more painful cleaning. I woke up this morning with sore gums which never happens to me. Managing it with ibuprofen. I did ask the front desk to make a note in my file about the experience and I asked to never be cleaned by her again. Atrocious experience.

Experiencia fantástica: This is a fabulous practice. Everyone is friendly and makes you feel comfortable as a patient. They clearly explain what they are going to do ahead of time so there are no surprises. Wonderful dentists and technicians and hygienists. State of the art technology. They even make crowns on-site which is really convenient. Very happy to be one of their patients.

Experiencia fantástica: Dr. Monet is an excellent dentist. Would highly recommend her.

Experiencia fantástica: Once again, I had a great experience. All of the staff are friendly and professional.

Experiencia negativa: I scheduled an appointment for an emergency extraction I was in severe pain, they scheduled me for 3:30pm, I sat there until 4pm, went back they took an astronomical amount of x-rays to then tell me that I had to go back the following day because they closed at 4:30pm. So I left with the same pain I went in there. No one should try to accumulate billable hours at the detriment of the patient. Very disappointed, I will never return.

Experiencia positiva: Overall experience was well just wish I knew they had to submit things over to my insurance before coming in for a scheduled cleaning appointment. I submitted my insurance three times - one time through new patient portal, over the phone and then again when I arrived.

Experiencia positiva: The dentists are great but the billing processing is horrible. I've called and discussed my account for over a year and it's still not correct.

Experiencia fantástica: Everything went well and smooth. It would have been nice if I was given a 'heads-up ' as to how long the procedure would have taken.

Experiencia fantástica: Always the best dental care. Great environment and pleasant.

Experiencia fantástica: Samantha always pleasant and knowledgeable. Gives great feed back about my teeth

Experiencia fantástica: Love this office. Everyone is so welcoming and even nurturing during the visit…definitely helps out my mind at ease during my visit.

Experiencia fantástica: My technician was friendly and efficient. The office staff was helpful and welcoming.

Experiencia fantástica: New Patient... Very friendly and pleasant. Staff is well organized.

Experiencia fantástica: Beautiful office! Staff is friendly and knowledgeable!! Environment is very welcoming and comfortable

Experiencia fantástica: Great experience. I love going here for dental work.

Experiencia negativa: I'm happy with my dentist and dental hygienist, but we've been having so many issues trying to get in contact with the front office! I've been trying to get a follow up appointment for my mom for months and it's been so hard to get a call back.

Experiencia fantástica: Love this office..have been going to them for my son and I for almost 10yrs now

Experiencia fantástica: My dental health care has been an up-hill journey. This last office visit turned out to be a positive experience. The hygienist said that I showed improvement and that made my day.

Experiencia positiva: I arrived 10 minutes early for a 10:30 appointment. I didn't get called back until 10:50.

Experiencia fantástica: Everyone was wonderful. I was stressed because I was having my teeth deep cleaned, and was a very nice experience. No problem.. Thank you!!❤️

Experiencia positiva: This practice has always felt cold and impersonal. When I refused x-rays at my recent visit because I was moving across the country, my hygienist would not stop discussing it.

Experiencia fantástica: Very friendly and timely. Love that they discuss service costs up front so no surprises.

Experiencia fantástica: They always have time available for their patients, and you are always greeted with an up beat attitude…

Experiencia negativa: They took x-rays. They thought I had a broken tooth. My Dr. Was not there that week. They could not take care of. Your Dr. Will call you next week. Never called. Still in pain. Good bye.

Experiencia fantástica: One of the things I hate most in this world is going to the dentist . To my surprise I had a very positive experience at Concept Dental. Doctor Rice and his assistance were exceptional they kept me calm and was kept inform of every step he was taking while extracting and overdue molar . P

Experiencia fantástica: Everyone was very friendly and Ms Amy made me feel extremely comfortable and answered all my questions. A very profesional atmosphere! I would definitely recommend New Concept Dental!

Experiencia negativa: I have been waiting for weeks for Dr. Norman to read my scans and for someone to call to schedule me for an appointment.

Experiencia fantástica: I have been going to this practice for years and highly recommend! Everyone is kind, professional, and skilled. Appointments run on time which is huge to me!!

Experiencia fantástica: Place is wonderful, friendly staff and wonderful Dentists…. Dr.Rice is amazing!!!

Experiencia fantástica: I’m in the final stages of my implants. My New Concept dental team has been amazing every step of the way. So excited for the final results!

Experiencia fantástica: Everyone is always kind. The service is efficient. Dr. Karnum does good work. With all my dental work, it’s been good dental work. C. Wells

Experiencia fantástica: New patient just this week. I hate the dentist and was dreading finding a new one after terrible experiences at First State Dental. So glad I found New Concept. Fantastic customer service and polite caring Drs and staff. I’m a classic afraid of the dentist person but feel very comfortable here after two visits this week. So far I’m very impressed

Experiencia fantástica: We are new patients and so far our experience has been great - the facility is super clean and the hygienist was great with my six year old daughter. Very glad to have found New Concept Dental!

Experiencia fantástica: I went to new concept dentist and it was excellent, my dentist was very kind and while he worked with me we talked, very funny.

Experiencia fantástica: I just switched to this practice last month and I love it! The staff is so kind and funny. The space is also very clean and organized. This was my first time switching dentists and I was a bit nervous but thank you for being so kind and welcoming! Would recommend this practice to anyone in the area

Experiencia fantástica: Front tooth had a piece broken off revealing a very sharp point that had irritated the inside lip. Got a quick appointment and brief repair. Much better now.

Experiencia fantástica: This is worse denist I ever been to I had few teeth filled on left side of my mouth and the pain is worse I can’t describe how much this pain is I’m been taking so much pain meds my stomach is weak all I have been doing is spending my money and nothing has been done I been feeling down can’t eat because of the pain

Experiencia fantástica: Great work fast efficient and no pain with 2 extractions and 2 implants Dr Rice is the man!!

Experiencia fantástica: This is by far the best dental practice in Wilmington!! My dentist, Dr Monae, is highly skilled, and will guide you to make the best decision. The staff are so welcoming and kind. Then you have Jennifer who runs the show and is always ready to assist with your account inquiries. If you’re looking for a professional talented dental practice, call them and book an appointment. You’ll be happy that you did!!

Experiencia fantástica: I have been a patient of New Concept Dental for over twenty years. Dr. Monet has been my primary dentist and she is the absolute best. She will give you the best options and treatments to remedy your dental needs.

Experiencia fantástica: The ladies who did my filling were absolutely wonderful. They made the process fast, easy, and pain free!

Experiencia fantástica: Excellent service. This practice can accommodate individuals with disabilities,

Experiencia fantástica: Excellent treatment, I am totally satisfied with the treatment and care shown to me by Dr. Wallace and Dr. Monet. I will surely recommend them to my coworkers.