Salem Dental Associates
Horario de apertura
- Domingo: (closed)
- Lunes: 8h-17h
- Martes: 8h-17h
- Miércoles: 7h-15h
- Jueves: 7h-15h
- Viernes: (closed)
- Sábado: (closed)
Fotos de Salem Dental Associates
Salem Dental Associates: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Opiniones en Google
4,5 de 5 sobre 396 opiniones
Experiencia fantástica: I have great experience at Salem Dental Associates. I have very problematic teeth. At first I thought Dr. Nguyen is very strict and I was scared to come back for my next appointment, but when I got through with my dental procedure, I realized she did the best for me. My teeth are so much better now. I’m so glad that I found this place, I’m taking my kids and husband there now. I’m so grateful to you guys. Thank you Dr. Nguyen and everyone who works there!
Thank you for the wonderful review! Yes, I can be strict—but only because I care! I am so happy that you have a healthy mouth and a beautiful smile now. I look forward to helping the rest of your family build a healthy, regular dental routine next!
Experiencia fantástica: I had a great experience here. They got me in quick and were able to get my tooth out quickly. Will definitely be coming back.
Experiencia fantástica: Dr. Nguyen is the best she listen to your concerns and gives you the best advice on what she needs you to do to have good mouth health. Her staff is excellent as well!
Experiencia fantástica: I cannot recommend this practice enough, especially if you have severe dental anxiety or need extensive work. I came in with severe dental problems and a massive amount of fear, but from day one, Dr. Nguyen was incredibly patient, kind, and understanding. Because of the scale of my treatment, she dedicated the time to book me 1–2 times a week for about 3months to get everything done. She walked me through every single option, helping me make the best choices for my health without e making me feel pressured. On top of her incredible bedside manner, she is honest and cost-effective. Other dentists had quoted me between $16,000 and $18,000 for the same work, but she was able to complete my entire restoration for less than $8,000. She truly saved me so much money while completely transforming my smile and my comfort. If you are terrified of the dentist but need help, this is the place to go. Ive attached my before and after pictures for everyone to appreciate the quality of work. This has been a life changing experience and I couldn't be happier. 10/10
I love seeing apprehensive patients become more relaxed with each appointment. Your trust means so much to me and my team.
Experiencia fantástica: Thank you for all the work! I absolutely love my teeth and my smile. I’ve been coming here for 10 years and I love this place.
Experiencia positiva: Great pricing and service, just wish they were open on Fridays
We work hard Monday through Thursday, and I stopped seeing patients on Fridays a few years ago because my team and I can spend more time with our families.
Experiencia fantástica: Thanks for getting me in on such short notice. You ladies are the best. I'm healing good from my extraction.
Experiencia fantástica: Dr. Yen is wonderful as well as her staff. Had a temporary crown and then the permanent one. Looks and feels amazing. Definitely recommend !!!
Thank you for your kind words. We are here to help you achieve your goal!
Experiencia fantástica: My girls are the BEST!!!Italia, Minhvi, And Dr. Yen. Not only sweet, humble but beautiful spirits. Can’t wait for my next appointment!
Thanks, Virginia… now let’s all sing praises together Between the laughs, the chaos, and the teamwork, this office deserves its own reality show.
Experiencia fantástica: This Lady is so professional and thorough. I love her and staff. Had several appointments and lots of work done and they haven't hurt me yet!
You know, if you're looking for dental pain, I can make your dreams come true!
Experiencia fantástica: I've been going here for several years and I really don't think it could be any better. She is a very caring person and the staff is wonderful.
Experiencia fantástica: Dr Nguyen is the BEST! I have been with her since I was pregnant and my daughter just turned 13! In that time we moved an hour away and though I HATE to drive, I will always drive for Dr Nguyen! She is always so caring and thorough and thoughtful. I can’t sing her praises enough. You cannot go wrong going here, and if you don’t then it’s your loss!
You are one of the reasons I love dentistry! Every time I think about throwing in the towel, it’s patients like you who keep me inspired and energized. Thank you so much. And yes — I definitely want to see your daughter’s artwork next time!!!
Experiencia fantástica: I had an amazing experience at this dental office! I needed several fillings and had some decay/cavities that another dentist wasn’t willing to take on, which honestly left me feeling discouraged and I smiled less. But this team went above and beyond—they took the time to thoroughly assess everything, explain my options, and actually help me. They were also incredibly fast and thorough, which made the whole process smooth and stress-free. The work they did was excellent. I felt it was handled with care, and real attention to detail. I felt comfortable the entire time, and you can tell they truly care about their patients and the quality of their work. If you’ve ever been told something can’t be done or felt overlooked by another provider, I highly recommend coming here. They really made a difference for me! Had I known it was possible to correct those cavities, I would’ve came here before my wedding day. A+
Thank you for posting your photos. What a difference we have seen from you in the last few weeks! Stay positive and we love your smile!
Experiencia fantástica: 1st visit. The doctor was very thorough and for the most part, pain free. The staff was friendly. I recommend this practice.
Experiencia negativa: Worst dentist I've ever encountered.They state they take Medicaid then charge you outrageous fees on top of Medicaid. I recommend anyone on Medicaid to stay clear of this office
Unfortunately, we do not bill for certain procedures your insurance covers. Some procedures require out-of-pocket payment at a reduced fee to help our Medicaid patients. We initially explain this before scheduling your appointment, detailing what is covered and what is not. Our patients who value our services understand this and remain loyal. We understand this might not work for others. We hope you have found an office that serves your needs.
Experiencia fantástica: Quick, no-nonsense, and relatively not that expensive compared to others. They’ll get you in fairly soon too.
Experiencia fantástica: Alondra and Airam did a great job! I was very happy with my crown. Thank you Dr Yen and your very capable assistants. Very professional and responsive to my concerns.
Alondra and Ariam are fabulous! Sometimes I’m not even sure which one is which — they are absolutely twinning it Same energy, same smiles, same chaos!
Experiencia fantástica: Alondra did amazing with my cleaning and X-rays and Dr Yen is awesome
Experiencia fantástica: I’ve been coming for years. I highly recommend Dr Yen T. Nguyen and her staff. Literally 5 star care.
Experiencia fantástica: Had a great experience, i’m usually scared of dentists but Dr.Yen and her team made me feel comfortable during my appointment. Everyone is so nice including the front desk girls. Shout out to Jasmin
Experiencia fantástica: Thank you Dr.Yen for the quick and painless procedure today.
Experiencia negativa: I am disputing the cancellation fee on my account. I made a good-faith effort to cancel within the 48-hour window by calling your office and sending an email. Your office was closed over the weekend, calls were not answered, and I was not informed that there were multiple email addresses for cancellations. This means I was not provided a clear or reasonable way to cancel my appointment within the required timeframe. I do not agree to this charge and will not be paying it. Please confirm in writing that this fee has been removed from my account. If necessary, I am prepared to dispute this charge further.
Hi Laura, I hope our explanation of your broken appointment and rescheduling make sense to you and that we resolved your situation. If you have any additional questions, you can reach us at 336-245-2690. Please make sure you have our office hours correct and this can be found on goggle.
Experiencia negativa: SCAM SCAM SCAM! They billing double for one service! They told me I gotta pay out of pocket for a cleaning when I have Medicaid !!. But also told me Medicaid had to approve it !! MEDICAID FRAUD HERE
Not true at all. There are certain procedures we do not file to Medicaid; this is mentioned when patients call. If you do want to get a procedure done that we do not bill to your insurance, you do not have to get it done here; you can find another provider. We do file and provide many other services for Medicaid patients. For procedures that are not filed, patients are aware of out-of-pocket charges, which are explained in detail prior to treatment.
Experiencia fantástica: I’m back with another review for this amazing dentist. I just want to say I love Dr. Lin and her team. They’re the best. I’m not kidding!! She’s great with kids and us big kids lol! You can place your trust in Salem Dental Associates!!!
Debbie, we’re going to work on writing my name correctly It’s Yen. “Lin” is just my alter ego making surprise appearances.
Experiencia fantástica: Such a great experience! All of them are so nice and they do a great job!
Experiencia fantástica: Dr Yen is amazing! My teeth needed a deep cleaning and I had to come twice to get them cleaned. She and the whole staff are so kind. She walked me through the whole process and made me very comfortable. She also showed me how to brush my teeth properly! I would highly recommend!
Experiencia fantástica: Dr. Yen is truly amazing. The best in the area, it doesn’t get better than her.
Experiencia negativa: Wouldn't see me, a medicaid recipient, over $4. Legally they can't say no to a medicaid recipient, so I will be contacting an attorney about this. I am in a great deal of pain and am not in the mood to play. They also said no to a service animal coming in. Their reply? We're sorry your in pain, but you're poor, so get bent. I am definitely contacting an attorney over the service dog and Medicaid issue!
Our mission is simple. We provide dental care and treat our patients regardless of their insurance. We ask that you be respectful of our office policy, your responsibilities, and the SDA team. Sometimes we understand that this office is not a good match with some patients. We hope you find a dental office that meets your needs.
Experiencia fantástica: Dr.Yen is an amazing dentist she does things in my 60 plus yrs ive never experienced love this place!
Experiencia fantástica: Dr.Yen is absolutely amazing. I was a new patient and was able to get in pretty quick. I had fillings done previously with the dentist I left(Dr.Yen) had to fix all of them I've been once a week for about 4 visits now.My mouth is almost done.. My previous dentist office was horrible with timing.Id wait in waiting room for 30ish mins the. Wait in the chair for a while. NOT here im in and out with 2 fillings,and xrays within 40 mins.. So thats a huge plus for me. I will stay with Dr.Yens office forever now. Also the front desk ladies,and all the dental assistants are all sweet,friendly,and very knowledgeable.. So happy I found this place!!!
Experiencia fantástica: Dr. Yen is a great dentist, always pleasant and very thorough. I've been coming to her practice for 10+ years. I'd highly recommend her.
Experiencia fantástica: Been putting off going to the dentist for over ten years. Needed four extractions Dr Nguyen did the extractions swiftly and painless. Best dentist ever
Experiencia fantástica: I have been a patient for over a year. The staff is always pleasant and I've never had to wait long for my appointment.
Experiencia fantástica: Excellent job on handling the dental work! The staff there is charming and caring, and the atmosphere feels serene! I recommend anybody who needs their teeth checked out, and getting them fixed too!
Experiencia negativa: Don’t go here the doctor lies! You give them the decency to cancel within 24 hours and then they tell you they want 48 when you have never been there and you need to reschedule. They do not give policies up front but expect you to follow them. That’s crazy. Definitely won’t be going here dealing with these crazy people.
We do require a 48 hours notice to cancel or reschedule your appointment. We notify this when patients schedule their appointments by phone, remind again through text messages, and again when patients check out after their appointments. Our policy allows us to take care of our patients in the most effiecient way.
Experiencia fantástica: Omg this Dentist bis the BOMB.com from the front desk to the procedure room.all staff is great ,this Dentist is top notch from pulling my tooth and I did not even feel it .To just recently gave me a deep cleaning that was wonderful .I had stop going to the dentist due to bad experiences but I love my dentist here at salem dentist I got my son coming here and my daughter is changing.she is wonderful and respectful.im hooked .
Experiencia fantástica: Very great people, friendly and professional. Love Dr. Yen Nguyen she is absolutely amazing!!!
Experiencia fantástica: Does not accept medicaid. Just wanted to post because there is a review on here stating they do but I called October 2025 and the person that answered stated they do not accept medicaid.
We do take Medicaid on a limited basis. Please call our office at 336-245-2690 to schedule your appointment.
Experiencia fantástica: I want to take a moment to thank the entire dental team for their kindness and professionalism. From the moment I walked in, I felt welcomed and at ease. Everyone, from the front desk to the assistant and the dentist, treated me with genuine care and respect. They explained everything clearly, made sure I was comfortable throughout the visit, and went above and beyond to make the experience a positive one. It’s rare to find a dental crew that combines skill with such compassion, and I truly appreciate it. Highly recommend!
Thank you for your kind words. We look forward to helping you achieve your goals.
Experiencia fantástica: I came in today because one of my back fillings fell completely out! I was having pain but Dr Yen did an amazing job refilling it! It was quick painless and I’m happy to be able to eat again without having to deal with the pain. I 100% recommend coming here for your dental needs and I will definitely be coming back!
Thank you. We are excited to get you back in the dental track!
Experiencia fantástica: They are great I love them I have anxiety and I'm very scared of needles and I didn't know I even got numb till after
Experiencia fantástica: When I say this is one of the best experiences she so dedicated to her work. She's so determined to get my mouth right I haven't feel so confident in my smile in a while.
Experiencia fantástica: Dr. Yen is the best! I have been coming for over 4yrs now! She is very thorough and knows what your teeth need! We Always leave satisfied! Me and my family love her!!!
Experiencia fantástica: I’ve been coming here since I was very little, the doctor is very kind and outgoing. I wouldn’t want to go to any other dentist.
Experiencia fantástica: The best staff! Made me love my smile! Doc, Olivia, the whole hygienist staff and receptionist especially all make you feel home! Can’t forget Stephanie! Congrats on the bundle of joy otw! See you in November!
Experiencia fantástica: First time back into a dentist chair in a while and Dr Yen cleaned me up good, was fast and timely, got me cleaned up and has me reassured that I’m gonna be getting on the right track, was a bit rough here and there but was needed for my teeth and can say after my appointment they feel as good as they could be
Experiencia fantástica: I have a near fatal fear of the dentists but they make it so doable and a much easier expierence. I have a lot of work that needs to be done from years of homelessness but they have never judged me once and have made the expierence of all the work I need done so much more approachable. A wonderful team of people who know exactly what they're doing. And Dr. Yen is a magician with big scary needles, I hardly ever feel them.
I remember you. Dont give up on your oral health. We, together, can make some magic! Dont give up on me!
Experiencia fantástica: I'm 25 years young and It's been a while Since I've Been to the dentist and when I tell you Dr. YEN IS BY FAR THE BEST PERSON I'VE EVER HAD WORK ON MY TEETH ! She does Excellent work. She's fast and overall a great person for the Job I highly Recommend Asking for her
Oh, I feel like I just won an Oscar award from your review!
Experiencia negativa: Came here and had a good experience and was quickly in and out, then I go to the counter to get checked out and setup an appointment for the future, was told no appointments were available for an entire year, that is fine with me, but then was told I cannot schedule an appointment a year out, they then said they'd call me when one comes available (never got a call back) I guess they simply didn't want my kind at their office and tried to give me the run around. Here's your 1 star.
Experiencia fantástica: i had pain on my right side. dr yen saw me immediately and fixed it! dr. yen and her team are amazing! They worked extremely hard together and are very dedicated to their work. Kathrine was so nice over the phone scheduled me fast and easy all together it was an amazing experience. I would recommend anyone that needs a new dentist this is the place to go.
Experiencia fantástica: I learned about Dr. Yen’s dental assistant program while being a patient and was very interested. The program is only 8 weeks and packed with a lot of information so be prepared to learn something new every day. The best aspect of the program is being able to assist on real patients instead of mannequins because you get hands-on experience early on (other programs don't offer this). You learn how to take X-rays, set up trays, take notes, sterilize instruments, and more. The staff is nice and will answer all your questions so you can understand, but they don’t baby you. Dr. Yen is a little tough but it's only because she wants you to succeed and stand out from other assistants.
Congratulations on graduating with Honors! We wish you all the best in the dental profession!
Experiencia negativa: I had the worst experience at this dentist office to the point where i completely walked out. Dr.Nguyen became upset with me because i asked her not to be so rough. Apparently she was insulted by it because Instead of making sure i was comfortable as the patient she responds by telling me "if I think she's rough i could go elsewhere" in which i found to be very rude and unprofessional, therefore i left. All of the staff were always very nice and professional except Dr.Nguyen. She's very rude, and rushes through the dental procedures to the point where she's being rough and aggressive. Only cares about getting the procedure done and doesn't care if the patient is comfortable or not. Definitely will not be back, and would not recommend especially if going to the dentist is already scary enough like it is for me.
At Salem Dental Associates we understand that many people are anxious about visits to the dentist. We have been in business for 22 years and we have witnessed all levels of this anxiety. We have also discovered a very thorough and practiced routine on how we handle each case and each patient. Our goal is to make everyone as comfortable as we can during their visit. However, we do understand that everyone views and reacts to their stress differently.
The review posted here is not accurate about this particular situation but we'll leave it at that. We are always up front and honest about our office not being the right fit for everyone. We firmly believe that every patient should find the practice that is right for them, especially if they know about their anxiety before their appointment.
Experiencia negativa: Our family went here for about one year. We didn’t have the best experience for several reasons. There are some nice women who work here but there are definitely better dental offices in the area.
Experiencia negativa: Avoid if possible.Papers inside the office saying you’re entered in a raffle if you leave a 5 star review. No thanks. My family member was a patient here, until they left a negative review and had their appointment cancelled with no explanation. So be careful leaving an honest review, they will just drop you as a patient.
We previously responded to the review left by the family member that was dismissed. In that response we didn't comment on them mentioning a sign in our office that asks patients for 5 star reviews. Obviously, this continues to be a sore spot with this family because this is the 3rd review left by them that mentions this sign. We would like to respond at this time and clear up exactly what the sign says and is about.
As you check out, the sign in our office that asks for our patients to leave a Google review. The exact wording on this sign is "Happy with your visit and our team? Write us a Google review. Leave us a review and you will be entered into a monthly raffle!!"
If you scan a QR code we will enter you into a raffle, once the review is submitted. We appreciate all reviews from our patients and we admit that 5 stars are our favorite. As much as we would love the highest rating possible, the sign doesn't ask you to leave a 5 star review, or any specific rating. We hope that we get honest feedback so that we can make improvements as necessary. Also, we have never dismissed a patient based on a review they gave us.
We hope that this clears up any misunderstanding that anyone may have.
Experiencia fantástica: This place is amazing, I came in with a hole in my tooth that was there for a year and a half, Dr. Yen pulled it that day in under a minute, quick work I cannot express how much relief that she brought me l. Thank you Dr. Yen P.S “MY MAN” lol only you would understand
Experiencia fantástica: This office is excellent place for a dentist experience. All the staff from the front desk to the back . Te dentist has hired people like her they are so patient kind caring love this office have sent several people to her . Excellent pain control . No issues with a big tooth that was giving me trouble thank you ☺️ sound strange for a dental office . Love ❤️ the ms. Pac game .
Experiencia fantástica: Been a patient for 4+ years and I never had a bad experience. Everybody have amazing attitudes The service is fast and accurate. Best dentist ever!
Experiencia negativa: Ashley should not be working front desk or answering phones with that attitude and how is it that the OWNER is never available to speak to patients regarding her RUDE employees speaking of Ashley who answers the phone like she’s working in a clothing store or something DO BETTER HAVE A BETTER ATTITUDE !
Experiencia fantástica: Dr. Nguyen and staff are excellent. I’ve been going there for many years. I highly recommend. They have a festive atmosphere and are professional. They’ve been keeping my teeth clean and healthy. Lisa is great, she always does a great job and has a pleasant demeanor.
Experiencia fantástica: I come from a large family (8 siblings in house) and my parents made us go to the dentist but times was hard so we moved around due to finances. I been on my own since 18 so finding a dentist that’s actually for you and your well being was difficult. All they wanted to do was 50/11 X-rays and cleaning running insurance up and then you on your own out of pocket for anything major. What’s the saying … “if it’s not bothering you don’t bother it” but enough is enough I need my teeth so ima go to the measures to get them right properly. I found Dr. Yen Nguyen on my own but the address looked so familiar. I set my appointment and the front office staff is so superior. They found me in the system from when I was younger like you’ve been here before. I’m like it seemed familiar but I’m not sure and behold it was definitely me. I said get me in asap I broke my tooth and no I wasn’t in pain but I was freaking out lol. They got me in with no problems and when I tell you they just knew I was going to be in pain afterwards and I felt absolutely nothing . Followed her instructions properly and was good to go. Went back to get a good cleaning, they said my gums would be irritated and discomfort. Felt nothing . I love my food and I could eat with no problems. Any work done has been miraculous. You know some Drs don’t say two words to you only their staff but I can truly say with Dr Yen I’m so comfortable and satisfied with her and her support of getting my smile A1. I have severe anxiety. My first appointment my blood pressure was up and the tech asked was I nervous? I’m like idk but since then my blood pressure has been normal and I know it’s because I was in good hands. I highly recommend this office. You won’t be disappointed and don’t be afraid to ask questions because they will educate you for sure. Thank you so much Dr. Yen and staff, yall are amazing!!
I love reading testimonials like yours. Seeing my young patients return on their own accord as an adult is the driving force for me to continue to practice dentistry. I will continue to help you on your dental journey as long as you will let me.
Let's not waste time and keep moving forward!
Experiencia fantástica: Awesome place. Staff is always nice and respectful. I’ve never had any issues with the work I’ve had done. Would recommend
Experiencia fantástica: By far the best dentist I have been to very friendly and very fast they are the best, thank you Salem dental
Experiencia fantástica: Yall I love this place I thought I had to get a teeth pulled hold time I needed two fillings I thought the pain was coming from my top tooth but it was really my bottom teeth but she fix the problem I like the doctor she will tell you what you need and will get it done for you
You took charge of the suction. Boss lady. Love it!
Experiencia fantástica: Got me in same dayyy !!! No issues, no problems , great customer service . Staff was very friendly and professional.
Experiencia fantástica: it’s very cozy, very professional. The doctor is not gonna sugar coat nothing for you, she gone do what she need to do and get you out in a hour if you have an early appointment. i will be back in april that’s how good she is im telling you
Experiencia negativa: I have been going here for many years, and as I've gotten older, I have realized that this place isn't the best. I will go for a cleaning and get told that I am doing a great job and to keep it up, but then 6 months later, I will have a small cavity and be ridiculed for it. I got a cleaning with zero cavities and was told how good my teeth are with my new braces. Of course, I kept up the same cleaning regime, but 6 months later, I had a "massive" cavity and was told I wasn't doing a good job. This cavity was missed during the prior cleaning. I brought this point up and was dismissed by the doctor. During that specific filling, Dr Nguyen got up, and I was left with dental equipment in my mouth for 10+ minutes. It also didn't help that I felt like I could hardly breathe. The hygienists are great people but seem very undertrained in some aspects. The main lobby has the doctor's chili contest trophies, which is nice. But looks rather unprofessional. This is a dentist's office, not a restaurant. It also seems the reviews here are boosted because, in every single room, there is a paper saying, "If you give a positive review, you will be entered in a raffle." This is very strange and unprofessional. If you have no other options, it's okay, but if you can spare the drive and or money. Do not go here!
At SDA we appreciate all of our visitors and we are especially grateful for our long time patients. Cavities happen naturally and can occur at any time and anyone can get them. There are many reasons, but regular dental visits can help, but not completely prevent, someone from getting a cavity. With regular visits we will watch teeth that alert us or follow patterns that are likely to become a cavity. If we do find a cavity, we will restore it and do what we can to educate and reduce the chances of getting more.
The SDA lobby is decorated with Dr. Yen's chili competition trophies. She is very proud of these awards and enjoys conversations with patients about all of her hobbies that happen outside of the office. We don't have to talk the entire time about teeth and oral hygiene.
Experiencia fantástica: Very professional and quick! Very good work and you will leave happy and satisfied every time! Juliana was a great dental assistant!! I had two root canals/fillings- done and I’ve never been more confident my smile like I am now! The dr is one of the best I’ve interacted with. She’s very serious about her work and I highly recommend this place to anyone !
Experiencia fantástica: Dr Nguyen and her staff are super compassionate, and patient and will work with you to make sure you are comfortable while in their care! Great group of people ♥️
Experiencia fantástica: I always had a fear of going to the dentist so my teeth were in very bad shape. She started with the more severe issues and took excellent care of me. Never no pain, even a root canal. She’s awesome and she was always very patient with me. She’s been my dentist for years now and I will continue to go to her!!
Experiencia fantástica: Not accepting new Medicaid patients as of 01/13/2025 I have no experience with them but wanted to put that updated info out there.
We do take Medicaid patients when we can. We know it's harder to find dentists l that take your insurance because the reimbursement rates are silly and still in 2001 pay rate. I encourage you to call and write to the NC dental board and our legislators to increase funding for dentists in NC. This might motivate more dentists to prove dental care and break even in expenses. When we can, we do take new patients to help our community. Call back periodically if you haven't found a dentist, we might be taking on some new patients if we have openings.
Experiencia fantástica: Excellent dentist and staff everyone is extremely kind and patient with me and my husband I feel very fortunate to have them in Winston salem Nc
Experiencia fantástica: Absolutely phenomenal dentist. Everybody is so kind and respectful. The dental work is quick and on point and looks great...Highly recommend. 10/10
Experiencia fantástica: I have a full set of dentures and I love them. Just had them adjusted after 8 years and they fit so good. This is the best place to go, and she is the best, they really care
Experiencia fantástica: I recently visited for a cleaning and my experience was really great. The staff is very friendly and professional. I have been coming here for years can’t find any other place more welcoming.
Experiencia fantástica: I woke up today in so much tooth pain I thought I was about to lose my marbles called and called around & have been for months but couldn’t find a dentist that would take my insurance finally this morning I had a breakthrough when I contacted Salem dental associates the woman that answered the phone was very very kind and helpful told me she had an unexpected slot open today and that I should come on over and let me tell yall I’m so glad I did ! Santana was my nurse that prepped me and got me all taken care of she made me feel so welcomed and at home ! She was very helpful and very refreshing to talk to and she also helped me relax too next thing ik she’s taking xrays and boom im informed that their going to pull it ! U can imagine how ecstatic I was. Dr Nguyen is a ABSOLUTE GEM ! She was so nice and patient with me and she was professional and very knowledgeable about what she was doing ! Will I trust this team again ?ABSOLUTELY !!!!! can’t wait to see them again and get the rest of this work done I’m sure I’m in good hands.
Experiencia fantástica: I absolutely LOVE this Dentist office!! Dr. Yen T. Nguyen is simply Amazing. She takes the time to detail you in on your options and what is best for you. She has the greatest staff...I just recently had the opportunity to meet a new comer by the name of Robert whom took such good care of me while I was at the office for my cleaning. I could not ask for a better Dentist and I highly recommend this office to anyone seeking get service with a Smile. Thanks again to all of you working at Salem Dental Associates of Winston-Salem!!
Experiencia positiva: I usually get good service here, and the workers are kind and professional, but today my mother called to check when my next appointment is going to be. A lady answered and my mother spoke in Spanish the worker then said “No Spanish”, so I took the phone and spoke in English. The lady then hung up without saying one word; they must know this could affect their business and that it wasn't good customer service.
We are sorry you experienced this. We strive for excellent patient service, and we are not sure if there were phone issues. We hope to hear from you soon.
Experiencia fantástica: Dr Nguyen and team members are awsome. I go to my appointments and in less than 5 mins they call you in. Never had an issue with them. I found my dentist. Thank you Salem dental.
Experiencia fantástica: I would like to say, I had the best experience at Salem Dental. From the moment I walked in the door until I checked out. The entire staff was very friendly, helpful, concerned and I am looking forward to my next visit. A BIG thank you to the entire staff! And a big thank you to my dentist, she is just super amazing! I would like to say in addition.... I've been coming here over the past several months now, almost every week. DR Yen and her staff have made me so very welcome, and they are compassionate about their jobs. Dr Yen and her staff have worked with me each week to get my teeth amazing! I am so very happy and I would recommend them to everyone.
Experiencia fantástica: Very efficient… told me what was wrong, and created a treatment plan. She explained what I needed to do to prevent issue or minimize it.
Experiencia fantástica: I am so grateful! My first time having teeth pulled. I was so nervous yet all that went away! I was overjoyed with the turnout of my visit! Dr. Yen is a fantastic doctor! She talked me through my visit! The staff and dental assistants were supportive! I’d definitely recommend Salem Dental Associates Dr. Yen T. Nguyen, DMD, PLLC!
Experiencia fantástica: Excellent staff and dentist was very friendly. My kids enjoyed her she was very good especially my disabled son.
Experiencia negativa: Shamed my friend for being abused as a child an not having access to stable dental care and when told that the infection she was being treated for hadn't gone away staunchly refused to believe her and refused to further treat the infection. You can find much kinder dental care for you and your family.
Our practice sees patients from all different backgrounds, and there is a portion of our patients who haven't had dental care in years. These are the patients we focus on making life changing paths. Our goal is to encourage and empower a fresh start and help patients regain control of their dental care through education and motivation. We realize it's not where you are now in your dental journey but where you want to be and we are here to help you regain your confidence and smile.
Experiencia fantástica: Have already had 3 appointments with them and had a great experience at each one. After my teeth cleaning, and getting some much needed advice on how to keep my gums happy, I have not experienced any gum pain. Flossing really makes a difference! Just recently had a tooth extracted too. I have deep roots, so the process was a little more complicated than a simple extraction and still there was no pain. They even called to check in on me a few hours later. Already scheduled for a filling and another cleaning in a few months. Definitely the best experience I’ve had at any dentist. The entire staff is so welcoming and friendly. They really take care of you.
Experiencia fantástica: I was in and out within a hour didn’t feel any pain the dentist did great numing me and coaching her Students also this was a same day emergency appointment I was very grateful for there emergency services
Experiencia fantástica: It's been a great place. Been a patient here since 2004. 20 years of great work by Dr Yen ,Dr Lisa and the rest of the crew . I really appreciate y'all very much
You're one of the many Original OG's my friend! We love seeing your name on our schedule! Keep up the great hygiene!
Experiencia fantástica: I had a great and quick experience here. The Dr was giving a class (they asked permission before showing my extraction process) for my visit. Taylor (a student) helped her and overall I was in and out in less than a hour. The extraction part lasted not even a full 3 minutes, with the longest part being waiting for my numbing. I switched over to them and I had a lovely experience
Experiencia fantástica: Great experience, courtesy staff, and top-notch dentist. Dr. Yen extracted an aching tooth with proficiency and ease. I highly recommend her services!
Experiencia negativa: I called to cancel my appointment for today because I am not feeling well. I was told that I could only cancel if I bring in a drs note for being sick. I was also told that if I cancel I could never be a patient again. I asked if they prefer for me to come in sick and take a chance for the rest of the office to catch what I have. The front desk answer was ok, so I am going to the dentist, sick, not feeling well and if it get this office sick and not feeling well, it was their decision. I will never, ever be back but I am going to this appointment just to prove a point. You can also read the low star reviews and with the responses the dentist is defensive, rude and unprofessional. The response to some of the reviews are jaw-dropping.
Like many offices in the Dental/Medical field, Salem Dental Associates enforces a broken appointment policy and fee. We require 48 hours notice in order to reschedule an appointment, without penalty. Unfortunately after 20 years in the business we have determined that this is the only way to handle our scheduling, that is fair for other patients and our team. This time frame is especially crucial for our new patients being seen on their first visit. We cannot run our business and keep our patients moving in a timely manner without proper notice of changes in our schedule. We understand that things happen and people get sick. We certainly don't want patients coming in when they are contagious or not feeling well. In order to avoid being charged a fee when an appointment is missed, we ask the patient to bring in a note from their doctor so that we can excuse the fee. Each patient is made aware of this policy when they make an appointment with us.
Experiencia fantástica: I have to say this was/ is the best dental experience I have had. The staff is unbelievably friend and very professional. Dr. Yen really knows her suff as I witnessed on many occasions that she is a teaching dentist. Not only is she patient with her new recruits but very patient with me. You see, I am very afraid of needles...almost like a panic attack comes over me, well, after the first visit I realized how much she does care. Every time I had to be numbed, it was over with before my brain could even think of what was happening. That alone is a big deal. I recieved a crown from her and I feel like after several years of not smiling, she gave me not only my smile back , but now I feel like my ol self again. All in all, a wo derful experience. And did I mention she is one of Winston-Salem 's best chili makers. She has won awards for that too. Talk about a woman that can do anything!! Great job ladies, and thank you for making me feel comfortable.
Thank you for the kind words about the dental stuff. What is *more* pressing is my upcoming WCCC (World Chili Championship Cook-off) this September at Mrytle Beach, SC. Wish me good luck! If I win, all of my SDA peeps are welcome to come sample the winning chilis!!!
Experiencia fantástica: I had a broken tooth that became stuck and infected, Dr. Yen numbed me COMPLETELY, even when she stuck me with the needle to numb me I didn’t even feel the pinch of the needle just the pressure, I was super comfortable and felt nothing, no pain at all, again just a lot of pressure but no pain or discomfort. She got the infected tooth out no exaggeration in 3 mins or less with minimal bleeding or trauma. My appointment was at 12:30- I was taken back by 12:45- X-rays done by 1 pm, numbed by 1:15- and out the door by 1:30. She was awesome
You were an awesome patient! We're gonna get you where you need to be dental-ly! Thank you for trusting me.
Experiencia fantástica: Dr. Nguyen is the best dentist I've ever been to! Very professional far superior to any other dentist I've ever associated with, extremely focused , clean , friendly, fast,and precise ! She took me in on an Emergency extraction and pulled those teeth without and issues I am amazed with her performance she came in and withing minutes was done it wouldve been seconds but she thought i was in pain and took time too give me more numbing agent she is my recommendation when it comes to dental work! I highly recommend her !
You are a good patient. Thank you for the kind words. See you next time!
Experiencia fantástica: I went in with a terrible amount of tooth pain and now zero pain! The staff was so friendly and amazing! Most definitely will be my forever dentist
Experiencia negativa: Staff at facility are nice patient ladies. Dr. Yang is quite the opposite! She far from friendly and inviting. As far as her work. It’s rushed, unprofessional, lacks attention to detail and EXTREMELY AGGRESSIVE! No follow up care plans (education/pamplets), not even a baggie with the typical toothbrush floss etc. you can tell when someone is passionate about their work. That’s not the case here. The office is also not up to par. Building is old water stained ceilings. The bathroom doesn’t even have a toilet paper or paper towel holder.the picture include is Dr. Yeng’s office. That says enough It’s a mess to say the least! And an alias doesn’t have anything to do with your lack of bedside manner and condition of that facility .
We are aware of the person, using an alias name here, that wrote this review. They were recently a new patient to our office and it was obvious from the beginning that we were not compatible. At Salem Dental Associates we focus on our patients and the work we do. We take pride in providing the best care possible. We understand that some patients may be looking for something else in the dental office they visit, and we encourage them to find an office where they are content. If your focus is on superficial, non-dental concerns, then SDA is not the place for you.
Experiencia fantástica: I have been coming here ever since I was 5 years old. Every time I went to get work done I knew I would be in good hands. All my experiences have been positive and the staff are very nice people.
You have grown up to be an exceptional person! I have seen you mature through the years and I am proud to be your dentist! Keep being who you are!
Experiencia negativa: Only leaving 2 stars because the staff was nice and thorough. The wait time was INSANE. Arrived 4 minutes late to my 10:30 appointment. Water for an hour to be brought back for X-rays. Waited another 30 minutes for the doctor. Waited another 45 mins for everything else. It’s now almost 1 o clock. And I’ve been here since 10:30.
Hi Veronica. We do not have you as a current patient with us and we do not recall anyone waiting that long at our dental practice. If you have the correct dental office, feel free to call our office at 336-245-2690.
Experiencia fantástica: They were very quick with my appointment, was in waiting lobby for less than 5 minutes. All the staff were very friendly and welcoming as well.
Thank you for the kind words. We strive to provide the dental care that we would want for our families and
ourselves.
Experiencia negativa: I was a patient here from my first appointment it never really worked out I came in due to wanting to see if I had cavities on my back molars but instead Dr.Yen was focused on my wisdom teeth which I stated that I didn’t want them pulled but she wanted to go back and forth about them after she already stated the problem in professional terms there was no need to continue further after I declined. just never heard of getting your wisdom teeth pulled in a general dentist office so it made me uncomfortable. I went back after a few months to check for cavities this time I was told I have about 16 or 17 cavities and then she tried to belittle me by bringing all of her dental assistant students in WITHOUT MY PERMISSION and start asking several times do you even floss ? if you do show me …so I showed her how I do floss and she then started to use the metal tool to push down on one of the cavities . I was upset after leaving but I never returned because Dr.Yen is quite unprofessional and the attitude she has towards patients is unacceptable. I received a letter with her dismissing me from the office which was fine because I NEVERRRR EVER PLANNED ON RETURNING. Thank god I never even gave her the chance to work on my teeth I was just so desperate to find a dentist office but please take the time to find someone who suits you and your beliefs. I highly recommend Friendly Dental of Winston Salem. Thankfully I have found a new dentist Dr.Khan at Friendly dental of Winston Salem. By the way I only had 5 cavities and I was able to get them fixed within 2 days. I was lied to by Dr.yen Saying I had 16 or 17 cavities how unbelievable. My new dentist told me don’t ever go back there trust me I won’t if I could give zero stars I would.
At Salem Dental Associates, we do not push any treatment on patients and Dr. Yen provides the best treatment plan based on the patient's needs. Sometimes she can do a procedure and sometimes it needs to be referred out. It is difficult to have a comprehensive treatment on a patient who we do not see on a regular basis. We adhere to our broken appointment policy. We understand there are circumstances that arise and we try to work with our patients when we can, however, we do dismiss patients who have missed multiple appointments without valid reasons.
Our patients are supportive of the dental students during their clinical training. If patients do not want to have the students in the room or any interactions with them, Salem Dental Associates respect that request and the patient is being taken care of by SDA dental assistants. This is an open communication with our patients, team members, and dental students.
It is great that you have found a dentist that fits your dental needs.
Experiencia fantástica: This morning at the dentist was an awesome experience, so awesome to the point of happy tears. I chipped my front tooth that took away my smile. Dr. Yen gave it back to me, she is professional with great bedside manner. Additionally, she is great at what she does. Thanks again for the wonderful service from check in to check out. I recommend this dentist.
I am glad you are happy with your smile. Remember what I said about that tooth!
Experiencia fantástica: She is so beyond amazing she made me feel Like a woman again!!!! I love her more than words can describe!!! She made me have my confidence back again!!! Thank you so much dr. Nguyen
Keep doing what you need to do (dentally),
and we will do everything we can to make you happy with your smile!
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