Susquehanna Dental West LLC.

Experiencia positiva: I’ve been a patient at Susquehanna Dental West since 2000 and have always appreciated the dental providers and assistants. However, my experiences with the office staff have been less positive. Recently, I needed to reschedule a Monday appointment and called on Thursday to do so. During the call, I was asked to explain why I was rescheduling, and I shared that I had accidentally double-booked another appointment at the same time. I was then told I would be charged a $50 fee for not providing 48 hours’ notice. This was frustrating, especially since the practice has rescheduled my appointments multiple times over the years, including once for a staff member’s birthday celebration.

Experiencia fantástica: This is our go to dentist!! Dr Massey & staff are awesome!! Clean & well managed office

Experiencia fantástica: New to the area, I started seeing Dr. Massey. It was a breeze to get in, and the staff is wonderful. He has been professional, super personable and put me at ease. I have had virtually painless filling work, to include the numbing process-which for someone like me is amazing! Could not recommend more!

Experiencia fantástica: For Someone with very high Dental Phobia i needed to see a dentist ASAP someone had recommenced to see Dr Massey but when i called he had no appts available as soon as i needed so i went with Dr Weibler along with his Assistant Janet , from walking in to being escorted to the treatment room everyone was super nice and understanding of my dental phobia and anxiety i was literally in tears when i arrived , Dr Weibler and his assistant made sure i felt confident and not scared , she explained everything to me and Dr Weibler was so nice and very upfront with the information for plan of treatment , Dr Weibler has been a Godsend for me he has an amazing hand i did not feel the injection i did not feel anything after that either , his bedside manners were amazing , his assistant Janet was great talking to me and walking me through the whole thing , i was definitely at ease after the first couple minutes there , i love how much Dr Weibler is a perfectionist and wants things done correctly , this has been the best dental experience i have ever had in my life and coming from past trauma experiences with dentist this was a huge step for me , God Bless him and everyone at this office front desk girls were awesome with scheduling and explaining coverages. Dr Weiblers patient care is top notch quality i am so happy i found this place as my dental office from now on at 43yrs old i can say i have a formal dentist and I'm not scared to go . There aren't enough stars for me to give this place

Experiencia fantástica: Hands down the best dentist I've ever seen. From root canals to crown lengthening to cleanings, there's no place better. Recommend to everyone. I was new to the area and stumbled across this office and am so glad I did.

Experiencia fantástica: My first time here was everything I had hoped for. The staff was welcoming & they went out of their way to get my cleaning done since I was going to have surgery. I am really impressed and am happy I chose Susquehanna West.

Experiencia negativa: Zero stars , extremely unwelcoming reception, inexperienced staff, avoid at all cost, unprofessional, seek incomparable better service elsewhere

Experiencia fantástica: Courteous and efficient staff. Dr. Massey seems young, but I have a good feeling he is dedicated to his patients.

Experiencia negativa: Staff were so unprofessional.they were making just a way to charges more and more fee with high price and they charge me $80 dollars for just missing appointments.so disappointed….think before you go

Experiencia fantástica: Dr. Weibley is hands down the best dentist. He truly cares about his patients. I drive 5 hours round trip, because he’s that good at what he does and I trust him. 10/10 would recommend!

Experiencia fantástica: I have been a patient with Susquehanna Dental East and West combined for over 30 years. Clearly the best dental care or I wouldn’t still be a patient this long! Dr. Mutschler is a great dentist, a perfectionist. That’s a good thing! Staff and hygienists all knowledgeable, kind and professional, providing wonderful care. Five star experience every visit!

Experiencia fantástica: Work done professionally and in a reasonable amount of time.we

Experiencia fantástica: This is the place you wanna go if you want to be treated like a person and not a number. They were all very kind with getting checked in, teeth cleaning and evaluation. I love going here and would recommend them to anyone!

Experiencia fantástica: Highly recommend these guys. Everything is so helpful and friendly.

Experiencia fantástica: I’ve been going to Susquehanna Dental West for over a decade, maybe two. I have no complaints and would recommend them to anyone.

Experiencia fantástica: Clean, comfortable, on-time, overall pleasant experience. My teeth feel great! Everything was efficient and accurate.

Experiencia fantástica: I have gone to Susquehanna Dental for many years. Always very pleased with the care they provide. Dr. Weibley has provided exceptional care over the years and I would highly recommend him to others. Thank you!

Experiencia fantástica: I’ve been coming here for years since Dr. Fortenbaugh retired. I’m happy with the dental service and would recommend this practice!

Experiencia fantástica: I will reiterate that I’m impatient, so I am thankful that the wait time is minimal. Since I practice good oral hygiene, I’m in and out in record time. I’ve been Dr. Mutschler’s patient for 25+ years, which speaks volumes. Hygienists are always kind and gentle and Dr. M is excellent.

Experiencia fantástica: Very pleasant visit with the dental hygienist and dentist. Would recommend them.

Experiencia fantástica: I had severe pain in my tooth and Dr Massey squeezed me in the day I called and realized I had a broken tooth and fixed it immediately. I can actually eat without pain and I am very grateful.

Experiencia fantástica: I called about 8 dentist in my plan but none were taking new patients but these guys. Staff and Dr were very friendly and treated me as an individual not just as a patient. My appointment time was 10:15 and they took me promptly which is huge because you don't want to be sitting in the waiting room forever. The doctor outlined the plan going forward and they have already scheduled me for the next couple weeks which is also a huge so I'm not waiting. I just want to get it done.

Experiencia fantástica: Staff are friendly and Janet and Dr. Weibley do a wonderful job!! Highly recommend:)

Experiencia fantástica: Dr William Massy all I can say is he is awesome had to have tooth pulled took great care of me

Experiencia fantástica: Hygienists and Doctors are pleasant efficient and the hours of the office fit my schedule.

Experiencia fantástica: I love this office. Everyone is always so nice and Dr Weibley is the best!

Experiencia fantástica: Great staff very personable. They listen to your needs and make great efforts to make you time there enjoyable.

Experiencia fantástica: As much fun and good experience as you can have while your teeth are being drilled

Experiencia fantástica: As fun as dental work can be. Nice staff =)

Experiencia fantástica: 11/14/2022, Dr. Weibley and Jackie did an excellent job. Dr. Weibley was VERY thorough and paid attention to detail, as usual. Jackie was Excellent in assisting Dr. Weibley. I even dozed off for a few seconds while they were working on my tooth! Can’t beat that! Thank you very much.

Experiencia fantástica: I have been a patient for over 30 years and continue to always have a great experience. The staff is super friendly, the reminder texts and emails help keep me on track with appointments for the whole family. My dental hygienist is always super friendly and upbeat and we always have great catch up sessions. My dentist is always friendly and I appreciate his humor. Overall a great experience!!

Experiencia fantástica: Sonya, dental hygienist, did a great job cleaning my teeth! She is always very professional, pleasant and easy to talk to.

Experiencia fantástica: I've been going to Susquehanna Dental West for a long time and I appreciate the dental care that I get there.

Experiencia fantástica: I really like the care I receive at Susquehanna Dental. I think the dental hygienists and dentists are all excellent.

Experiencia fantástica: I've been a patient of Dr Mutschler's for 30 + years and have NEVER had a bad experience This is saying a lot because I have not been blessed with naturally strong, healthy teeth. Truth be told, I fear going to the hair dresser more than I do the dentist (and I've had the same hairdresser for 7+ years)! The staff here are always professional, efficient and courteous. They go out of their way to make you feel like they truly care about your oral health-both the staff in the front office as well as the hygienists and assistants. Throughout the years, I have referred numerous friends to this dental practice because of my ongoing trust and overall satisfaction with them. As a matter of fact, one of my biggest concerns is where I will find another dentist as skilled-not to mention personable-as Dr. Mutschler, once he does retire.

Experiencia fantástica: I’ve been a patient for several years. Staff is very engaged with my oral care and overall health. Keep up the great work Dr. Weibley, Sonya, & staff! Thank you!!

Experiencia fantástica: As usual Dr Weibley came to the rescue . Dr Weibley is professional and I would recommend him to everybody .

Experiencia fantástica: This Dentistry is awesome. They care about people. They are honest and fun.Janet and all of the ladies are just awesome . Very pleasant to work with. 5 stars

Experiencia fantástica: I called the previous night and went in the next morning and had a great experience. I was honestly really anxious about visiting the dentist office as I had not been for a really long time previously. It was a really comfortable experience and the talented Dr. Massey did a wonderful job fixing my teeth. 10/10 would visit again

Experiencia fantástica: As a long time patient of Dr. Fortenbaugh and now of this office, I am very happy with the service of this evolving practice. I trust their integrity, and recommend them highly to anyone who needs dental services. The dentists, staff and facility are excellent at keeping me informed and working with my dental insurance.

Experiencia positiva: I’m new to this dentist office. This is only my second time coming here. My doctor and his team that help me are wonderful and great!! There is one receptionist Christy/Kristie, that was very rude and short with me. The vibes I got from her, is that she hates her job. I asked her to ask ONE question to the orthodontist-who she was talking to on the phone for me, per my doctor’s request. Her response- you can call them, so you can go back and forth with them. I then ask her what is the place called. Her response in a very rude tone- It’s in Camp Hill, it’s in Camp Hill. Again, the doctor I see and his team are wonderful staff, but not her.

Experiencia fantástica: A wonderful dental practice with great hygienists and highly skilled, super-engaging dentists. Convenient location and works collaboratively on insurance claim matters. Highly recommended.

Experiencia fantástica: Staff is kind, courteous and great at their work. I highly recommend them.

Experiencia fantástica: Dr. Muthler,was very professional and explained thrurley what he was doing and what was in the future.

Experiencia fantástica: They are on time . Dr Weibley is a wonderful Dentist. Dental hygienist were kind helpful and gentle .

Experiencia fantástica: Sonja is careful and respectful - she listened to my concerns and went above and beyond to help. I’ll request her every time!

Experiencia fantástica: Dr. Scott Mutschler is very personable and highly skilled. I had a lot of dental problems which we discussed in detail and came up with a plan that we were both happy with. I have recommended Dr. Mutschler to everyone I know. The dental assistants are wonderful and caring. The office staff are friendly and efficient. I am extremely pleased with everyone at this practice.

Experiencia fantástica: I’ve been a client of Susquhanna Dental West for a few years now. I am happy to recommend them to anyone looking for a new dentist. Everyone is always so nice and caring. They always give 100%, and with every visit I walk away feeling like I couldn’t have gotten better care elsewhere.

Experiencia fantástica: I’m new to the area and wasn’t sure where to find a dentist. Yesterday I broke a tooth and in desperation asked my parents where they go for dentistry. They gave me Susquehanna Dental West’s number and the office got me in next day. I’m always very anxious about seeing the dentist and shared that with the staff. They took such good care of me and it was pretty much painless. I’m thankful that a yucky situation turned into finding a dentist where I feel safe.

Experiencia fantástica: Rachael very nice talkative not much dead silence which is good. Kept asking if I was ok. Dentist that checked my teeth seemed nice. Only problem I have to go back for small dental filling. haha !!

Experiencia fantástica: Always a good experience here. I mean as good as it could be I guess getting dental work done. If there's too much pain...why did "I" wait so long?

Experiencia fantástica: Dr Weibly and his assistant Janet are kind n very professional. They always fit me in when needed and explain things and makes me feel comfortable

Experiencia fantástica: Very pleased with the caring and professional treatment I received.

Experiencia fantástica: Friendly office staff, and hygienist was very thorough and attentive.

Experiencia fantástica: Dental hygienist Rachel is the best! Everyone is so friendly and I never have to wait!!

Experiencia fantástica: Great dentistry. My dentist, Dr. Fortenbaugh, recently retired and my files went to Susquehanna West where he last worked. I was worried that I would not find a dentist like Dr. Fortenbaugh. Well, I was fortunate and Dr. Mutschler became my primary dentist and has been wonderful. John Kelly

Experiencia fantástica: Sonya was wonderful! She carefully cleaned my teeth. They feel great!

Experiencia fantástica: Highly recommend. I have been going there for nearly 30 years and also took my children there until they moved on to another area. Everyone is very nice and caring if you are e nervous dentist person!!

Experiencia fantástica: Always have a positive experience with Dr. Weibley and his team. Jo, my dental hygienist, provided an excellent cleaning!

Experiencia fantástica: Great care, thorough communications, excellent Covid precautions, and cheerful! Also, Dr. Mutschler’s Novocaine injections are painless! This is the most pain-free dental clinic that I have ever used.

Experiencia fantástica: Very friendly and knowledgeable staff and doctors. I'm always seen on time for my appointments.

Experiencia fantástica: Friendly staff and always quick in and out for my scheduled visits.

Experiencia fantástica: Fantastic visit. Everyone was friendly and professional. Would recommend to everyone try come there

Experiencia fantástica: susquehanna Dental office once again has shown to be professional and friendly and gets the job done, communicating with my periodontist. today I had a visit with Dr. Masser, the youngest in the Dental group, he was awesome, and was filling in for Dr Weibly. dental hygienist Rachel was very professional, yet friendly and also got the job done, and gave me some pointers along the way for ideas on how to continuously keep my mouth and teeth clean . she was very good to me/ my mouth today. cannot rate these guys high enough.. really..

Experiencia fantástica: I had Dr. Weibley, and I was in and out in a little over a half hour.

Experiencia fantástica: Always a positive experience here! The hygienists always take their time and go over brushing habits with me. I don't fear coming to the dentist like I used to.

Experiencia fantástica: On a very busy day, they fit me into their schedule because I had a toothache. The reason was found and I was send to a specialist. I was very happy they did so.

Experiencia fantástica: I am a rather new patient, and really appreciate the personal touch I feel in this very busy practice.

Experiencia fantástica: Always a great experience! Professional, friendly and genuinely care about you…

Experiencia fantástica: Heather did an awesome job cleaning my teefs today I feel like a new women! Very thorough and gentle at the same time!

Experiencia fantástica: Was very relaxing and pleasant. And everyone was professional and friendly.

Experiencia fantástica: Had a great experience today, everyone is friendly and very informative. I felt very comfortable during checkup.

Experiencia fantástica: Always have a positive experience with Dr. Weibley and his team. Thank you Sonia for my excellent cleaning today! I am very appreciative of the information about toothbrushes! See you in August!!☺️

Experiencia fantástica: I have been a patient here for nearly 50 years. Dr. Katz was my dentist until he retired and now Dr. Mutschler is my Dr.. Both are great. One thing that is remarkable, when you call, you will talk to a real live person!! Such a treat in this digital world!

Experiencia fantástica: Susquehanna Dental has very professional and knowledgeable staff -- from the dentists, to the hygienists, to their assistants, to the administrative folks. The office is always clean and we'll maintained. I am always seen at the specified appointment time. When I leave the office, I am positive my teeth and mouth have received the best possible care.

Experiencia fantástica: Great people. Professional. Dr Timothy Weibley is exceptional.

Experiencia fantástica: Great tooth cleaning. My teeth have never felt cleaner. They were kind and gentle. Rachel was wonderful. Dr. Weibley is very thorough. Impressed!

Experiencia fantástica: Such friendly staff that makes you feel like you are getting together with family! Very thorough exams and give recommendations on what can be done better for oral care.

Experiencia fantástica: Had a very enjoyable experience today. Staff was friendly and personable as usual. Highly recommend them for their services and the knowledgeable staff.

Experiencia fantástica: This practice is very knowledgeable. I have been coming here for years and have always felt my family and I were in good hands.

Experiencia fantástica: All good experience. DR Tim is top notch as well as hygienist Sonya.

Experiencia fantástica: In at my scheduled appointment time, good thorough cleaning, good checkup, good conversations. All good!

Experiencia fantástica: Patient, attentive, thorough and showed a genuine concern for me as their patient/customer.

Experiencia fantástica: Everyone is always so friendly! I brought in my 3 kids with me today and it was chaotic but they were all patient and kind.

Experiencia fantástica: As always, great staff, friendly desk folk and wonderful care by Med staff. Got me in for emergency repair after a fall, and were very thorough and gentle. They care about their patients, we aren't just a time slot and procedure.

Experiencia fantástica: Staff was very professional and they did a great job. Thank you.

Experiencia fantástica: They informed me why they were doing certain inspection of my teeth and gums. Something Aspen Dental didn't do. Thank you for educating me.

Experiencia fantástica: Our family loves the staff at Susquehanna dental West. The office and exam rooms are clean. The hygienist is really thorough and gentle. I have only great things to say about the Dentist and his assistant.

Experiencia fantástica: Always pleased with the staff and the service at this practice. Setting is relaxing. Never have had a long wait. They are prompt and explain details so that they can be easily understood. Highly recommend!

Experiencia negativa: Office staff "lost" my appointment AFTER text confirmed week earlier. Had to wait 1 hour & 20 minutes for simple cleaning.

Experiencia fantástica: The Dentists and staff are very professional, friendly, and super nice. High marks all the way around. Thank you

Experiencia fantástica: Loved my hygienist-and went to CVS on the way home to buy the recommended items!

Experiencia fantástica: I am very pleased with my visit and the staff were very helpful and professional. I am confident that they will do an excellent job every time I visit.

Experiencia fantástica: Timely appointment, thorough, explained everything to me, pleasant, professional, text reminders of appointment, easy referral to have tooth extracted.

Experiencia fantástica: If you're looking for new dentist, give this office a try. I have been going to Susquehanna Dental (East and West) for about 50 years. Dr. Mutschler is an excellent dentist. All of the assistants and staff are friendly and professional. Kathy

Experiencia fantástica: I enjoyed my visit today. Sofia was great to work with. Made going to the Dentist enjoyable. Overall I have been a patient here for almost 30 years and continue to receive professional and caring services. Highly recommend.

Experiencia positiva: Everything went well. Dr Massy(???) Said he was going to initiate the paperwork to get me a partial made, including my price after the insurance

Experiencia fantástica: Susquehanna Dental West are a stellar team of Dentists & hygienists who have helped me maintain & retain my teeth even as I become a “platinum citizen”.

Experiencia fantástica: Always a great experience! Dental hygienists are always so kind and gentle. Doctors are wonderful as well! My girls and I feel comfortable and well taken care of.

Experiencia fantástica: Dr. Mutchler and his entire team do an outstanding job in a friendly way. I have recommended Susquehanna Dental West to several of my friends.