Aspen Dental - Wilson, NC

Experiencia negativa: The ladies upfront at check in were very nice and friendly. I did wait an hour and saw other customers walk in and go back fairly quick. The ladies in the back were very friendly, helpful, and seemed to care a lot. As far as my issue with a broken tooth and abscess can’t really say I was helped any by the dentist on call or in the office and far as pain. On a scale of 1-10 the pain was at least a 15 with no sleep for 2 nights and face really swollen. Was given amoxicillin. That did nothing for the pain. Called back the next day and was prescribed amoxicillin and Ibuprofen!?! I had and have been taking that before I went. So again. No help with the pain.

Experiencia fantástica: I was very impressed by the professionalism that all the staff members I had contact with showed.

Experiencia fantástica: Professional workplace where the staff and assistants take pride in their work to promote the perfect smile.

Experiencia positiva: All went well except I had to wait a long time just to make an appointment for a follow up cleaning. It seemed like 20 minutes. I own a lawn care business. So I told the lady at the front desk to call me tomorrow for a possible cleaning appointment. I have never had to wait that long just for a cleaning appointment. Other than that all went well. Thanks.

Experiencia fantástica: My first visit to Aspen Dental was very pleasant. The receptionist was very polite and welcoming. The staff was very efficient and knowledgeable. Courtney Garner reflects great credit upon Aspen Dental. She was very cheerful, polite, professional, and extremely knowledgeable. It’s people like her that will keep your business profitable. I look forward to my next visit.

Experiencia negativa: Not a very good experience. My appointment was at 9:00, I arrived at 8:45. I was seen at about 10:00. At about 12:00 i was told that their system was down and I would get a call that day or the next. This was on Wed. the 8th. I have not heard anything since. Maybe I will hear something Monday.

Experiencia fantástica: My experience at Aspen Dental was wonderful. The staff there are very professional. They explain everything that will take place. I had 4 teeth extracted at one time and a partial fitting. Best of all I had no pain, they numb me right up. I highly, highly recommend Aspen Dental in Wilson NC

Experiencia negativa: Terrible experience. I took my mother there because she doesn't have enough money for a "real" dentist and private insurance. After alot of back and forth, we got an appointment. We waited for at least 10 minutes before anyone checked us in and everyone had to stand at the desk for that. The tech that took my mother back for x-rays was a ding-dong! My mother stood there on her weak 85 yr. old legs and told the girl she had a pacemaker. The girl just stared at my mom and din't say anything. My mother, thinking maybe the girl didn't hear her, told her again, " I have a pacemaker." The girl just stared at her. I spoke up and told her, "My mom has a pacemaker." She stared with eyes narrowed in confusion. "What is that?" the girl asked this. No Lie! After taking one set of x-rays, she girl told me I could sit in the room down the hall. (?) I told her I needed to stay close to my mom due to her mobility issues so I could assist her. The girl said it will take a while. She wasn't kidding. I waited and waited... She came back to get me and said she couldn't do anything because she couldn't get the x-ray done. My mother has scoliosis and cannot sit straight. She also has very little teeth and she has had x-rays done at several dentists offices with no problem. Very pitiful service. I would not go there for anything.

Experiencia fantástica: Highly recommend for all dental needs!

Experiencia fantástica: I just had a tooth extracted on 6.3.26. The dentist did a phenomenal job of numbing my gums to where I felt nothing as she was performing the surgery. The dentist knew exactly what she was doing which further caused me to relax, get comfortable, and trust her actions in my mouth. The extraction was a success. Of course the dentist and her staff was pleasant and well-mannered per usual and professional. This is my go to dentist for sure. Thank yall!

Experiencia fantástica: My husband went in for his first visit and was very happy with the ladies that helped him, as well as the quality of care he received. We are definitely recommending this office to everyone we can!

Experiencia fantástica: Very pleasant very patient very caring. THIS BEING MY FIRST DENTIST APPOINTMENT IN OVER 10yrs I was scared and embarrassed to go but everyone here made it worth my fear. Thank you so much. Dr.Manning Ms Anika.

Experiencia negativa: I booked them for a dental emergency, the crown of my root canal had cracked off. The damage happened on Memorial Day so I scheduled for the next day at 10:30am. When I woke up I saw text messages telling me that I needed to reschedule so I called the office. The representative answered my phone and told me that I was still on the schedule to be seen, but that the time had shifted to 1pm. She also informed me that because I was a new patient I would be seen and rescheduled for a comprehensive service but I would be able to get a temporary fix until then. I didn’t get a verification for this new time so 2 hours or so before the new scheduled time I called the office again to confirm. I was informed that while the appointment was still on the schedule that there was nothing that could be done because it was an initial appointment. I will be looking elsewhere.

Experiencia fantástica: Very friendly service was not kept waiting you'll did great job and made sure all my questions were answered great job

Experiencia fantástica: They did good on helping me with my situation, keep up the good work

Experiencia fantástica: Our first experience at Aspen dental was very pleasurable (for the dentist!). The vibe is very friendly, and the staff helpful. Special shout out to Anika for saving my grandad a good chunk of change on his new dentures; and, we can’t forget that Savannah proved to be a most skillful technician, while Dr. Manning is stupendously knowledgable. Very satisfied indeed

Experiencia fantástica: Courtney was an excellent da helping and being patient with my gagging from the xray mouth pieces and was highly informative

Experiencia negativa: Unprofessional, poorly staffed office and disorganized. I had a 9:00AM appointment made 9 months ago. When I arrived just ahead of 9:00 I had to pay in advance and was told my appointment was really at 10:15. The attitude was, "I don't care what your appointment card says, your appointment is 10:15! You can leave for an hour or wait." I came back before 10:00 and waited a full hour plus, until 11:00 when an 11:00 appointment walked in and was taken back within minutes. I said, "what happened to my 10:15 time?" Of course nobody knew anything and that must have been someone else's mistake. No apologies, so I demanded a refund and left. I found they kept about $3 they did not refund, but after reading a number of reviews about charges, I count myself lucky. This was about my third visit and the worst and last.

Experiencia fantástica: Was a wonderful experience. The staff was amazing and timely to my needs. Explained how the process would work and what was the best for what I wanted done. I would recommend aspen to anyone and everyone that ask me for a good dental procedure.

Experiencia fantástica: They were very clear and direct. I was there for quite some time but it was all worth it.

Experiencia fantástica: I havent to the dentist is maybe 5 years because life be lifein (lol) and when I got my X-Rays and exam done, you can definitely tell. Lol. I came with a general expectation of the problem I was experiencing but I did get extensive and full out plan of what I need to get done. Even hubby liked the atmosphere and he's a hard person to impress! Definitely recommend to anybody who hasnt had a appointment in forever. Thanks Aspen for a wonderful experience!

Experiencia fantástica: This place is amazing. The staff here is amazing , very friendly , helpful and passionate about what they do. I would recommend this place to anyone. Keep up the good work. I have found my permanent dentist office. Whoever read this review , it should be yours to.

Experiencia fantástica: Dr Manning was wonderful and went above and beyond to get my dentures correct before being sent to the lab to make. She is great to work with

Experiencia negativa: As a new patient, I give this place a C+ at best. You will interact with the best parts of the office the least. The Bad: At my first appointment, I prepaid for all of my needed dental work. However, I was billed three more times after I had already paid for everything in advanced and had several days of work done. Also, they cancelled one of my appointments the day before my appointment date. If you are taking time off from work to visit, you'll want to check in with them the day before and the morning of. Then, I was called at noon on a Friday, store closes at 1pm, for a required appointment confirmation on Monday. By the time I could call them, in that 1 hour window, they were close and had me concerned. The Good: The dentist's (Blake and Katie) and hygenist(Jamie) are great and their work shows it. I'd say they were skilled, thoughtful, knowledgable, and kind. The office staff are friendly and kind. Also, the store is clean with modern appeal. This practice is a little shady and could use some better trained or skilled office staff to handle insurance. I know they use the "catch a fly with honey bit" and got one over on me. (Prepaid $130 on day one for everything and paid double by the end) I advise that new patients should wait till the insurance is understood crystal clear and the office can give you the exact bill outlining all of the work you need before having anything done. 4/23/2024 Missed an appointment because I got a new phone, I have to wait an additional 6 months to be seen. You go to be seen as a new patients on there website though and can get an appointment by June 19th.(2 months) I've been trying to work with this business and is my 2nd year supporting my local branch, but waiting 6 months for a cleaning is ridiculous. I hope Katie reads this cause she deserves more flexible minded employees or a system that isn't designed for only NEW PATIENTS. Two years later with continued visits: I stuck it out and have seen several new faces, but I'm glad I did. The new team members with the best members of my experiences has really turned this office into quality. Thank you guys and hope the new five rating shows how much I appreciate all of you! 12/26/25 I've decided to leave. They solved the patient care issues but the billing issues here are awful. I constantly get surprise additional bills from them because they can't seem to bill me properly prior to a service. If I pay a bill in full, I don't want a surprise bonus bill cause you didn't pull up my insurance information, log it, and provide proper quotes. This has happened too many times to count at this point and getting a bill the day after Christmas was the final straw. I'd say my insurance was to blame, but I feel like I've been here long enough that the office should have greater details on my insurance that hasn't changed all this time. 4/15/2026 I went to another local office and they found routine care issues that have progressed my oral care into a negative direction with potential long term care issues such as bone loss. BUYER BEWARE, THEY WILL SCREW YOU.

Experiencia fantástica: I was very impressed! From the X-ray tech to the Financial Officer, they were all incredible! Highly recommend!

Experiencia positiva: Took a bit longer but very polite and helpful.

Experiencia fantástica: Great visit very helpful !

Experiencia negativa: I have been a patient with Aspen Dental in Wilson, NC since 2022, and unfortunately, my recent experiences have been quite challenging. Over the past 6–8 months, I have been rescheduled twice for dental exams and routine cleanings. As a diabetic patient, consistent oral care is especially important, so these delays are not just inconvenient—they directly impact my health and overall well-being. Additionally, communication with the Wilson location has been frustrating. When calling for assistance, I have encountered inconsistent information regarding billing and account balances. At times, it is difficult to reach anyone at all, with long hold times exceeding 10 minutes, and voicemails often going unanswered. It is disappointing because this has not always been my experience. When I first became a patient, the service was reliable and efficient. Over the past year, however, there has been a noticeable decline in both customer service and overall operations. That said, when you are able to be seen, the experience is excellent—especially with the dental hygienist Jamie, who provides outstanding care. I truly hope to see improvements in scheduling, communication, and service consistency soon, as this location has the potential to provide exceptional care.

Experiencia fantástica: Very friendly staff, eased my anxieties about dentist visit and had great payment plan options. Highly recommend!

Experiencia fantástica: Very friendly and explained everything in detail

Experiencia positiva: Dr. BALDWIN was very informative and professional for my procedure. It was quick and easy. She listened to my concerns and took them into consideration. I would definitely recommend her services. However, I was rescheduled a couple of times and my consultation visit lasted longer than expected because I was not informed of any issues with contacting my dental insurance. I was there an extra hour before anyone let me know what was going on.

Experiencia fantástica: Great experience. Excellent customer service. Highly recommend.

Experiencia fantástica: Everyone was very nice and informative. All options for a beautiful smile were explained. Upfront costs and procedures. Only negative I had was I did have to wait. But the staff checked on me and insured the Dentist would be in soon. Thank you all !!!

Experiencia fantástica: There was a great team at the Wilson. NC location on Raleigh Road. The Front Desk Personnel was patient and sweet speaking. The Dental Assistant that X-rayed and scanned my teeth, then she helped to remove and replace my Crown on my tooth. She was very skilled and technical, making the procedure smooth and painless for me to experience. The actual Dentist, D.R. Courtney Baldwin did a great job of managing my Crown Replacement and numbing my gums, then she desensitized my tooth’s nerves for the procedure. I appreciated D.R. Baldwin, and her staff: Sarah, Madelyn and Tionna. All very professional!!!!

Experiencia fantástica: Very welcoming environment. The staff was friendly and attentive.

Experiencia fantástica: They were very helpful and kind to me and helped with my financial experience.

Experiencia positiva: most of the staff is great. the hygienist however is not friendly or kind to patients, didn’t even say hello to me, told me incorrect information about my appointment, and left me in 100% more pain than i arrived in.

Experiencia fantástica: As someone who experiences a lot of anxiety at dentist appointments, this group was phenomenal. From the time I walked in the door to leaving. Each encounter was great. The staff were friendly, polite, and extremely helpful. I would definitely recommend this office to anyone looking for a dentist.

Experiencia fantástica: A good experience, I'm very satisfied

Experiencia fantástica: From my initial new patient appointment, to having a crown replaced today, this is easily the most thorough and efficient dentistry experience I’ve ever had. Dr. Baldwin and everyone at this office are knowledgeable, caring and service focused!

Experiencia fantástica: Very professional and very friendly. My procedure was handled with care . They were very patient and their attention to details are amazing. I recommend you go they have an awesome team. I’m happy with my service. Thank you very much

Experiencia fantástica: All of the staff were very nice, kind and professional. They also do an excellent job fixing my mom’s dentures that were accidentally dropped. They were fixed in a timely manner. My mom says that they feel good. They look brand new.

Experiencia negativa: Absolutely terrible experience! No call backs had to call daily for answers called corporate a couple times. Both oral surgeons turned us away for full mouth teeth removal and a GENERAL DENTIST at another clinic ended up doing it took about an hour healed great. Unbelievable! don't waste your time here!

Experiencia fantástica: The staff is outstanding! I would recommend them to everyone

Experiencia fantástica: Today was my initial visit and I must say everyone was very professional being we just moved to North Carolina i am very pleased that they will be taken care of me THANKS TO ALL AT ASPEN DENTAL-Wilson,NC

Experiencia negativa: My experience with Aspen Dental!! On Monday December 1st 2025 I went for a SECOND cleaning which I had to pay $130.00. I knew this was incorrect but of course they disagreed. The dental hygienist gave me the medical code when I told her I would be getting in touch with my insurance company. The person I spoke to advised me that I get 2 free cleanings a year and I had only had 1. So I tried calling them and the first call was picked up and put back down, every time I tried calling them back I was asked to leave a message which I did. As of today, a week later, I have yet to get a call. I will be changing to a different dentist office. Just so everyone knows the very first visit the doctor/dentist came in to talk to me and after I told him the procedure that needed would have to be put on hold, he walked out and I have NOT seen him since and that was the first of the year. When I left and walked by him at a desk he made a point not to speak. These are some of the rudest people I have ever dealt with!!! SO ASPEN DENTAL IN WILSON NC I will be taking this further.

Experiencia fantástica: Dr. Baldwin is amazing she did an amazing job I have real anxiety about dentists but with dr Baldwin not at all 10 out of 10 I recommend her

Experiencia fantástica: The staff, from the receptionist to the dentist and her assistants, were very patient as well as professional. They answered all my concerns and gave me clear instructions on self-care afterwards. I look forward to my follow up appointment. I’m so happy with the service I received.

Experiencia fantástica: Staff is very friendly and will fix whatever needs to be fixed. I had a very good experience and I am very pleased.

Experiencia positiva: They were so nice and care about each one of their patients.

Experiencia fantástica: I had the most wonderful experience today at Aspen Dental, and my day started out horribly, I broke my front tooth and had to go in emergently and I’m terrified usually of going to the dentist, the entire staff was so friendly and accommodating, from walking in the door to all of the hygienists it was perfect. Dr Baldwin was so personable and made me feel super comfortable when I was so scared because I was missing a whole front tooth, she really was caring and took her time and she was not going to let me go looking crazy, I have never had a better experience with a doctor and o just wanted the whole office to know how much I appreciated everything that they helped me with!!!

Experiencia fantástica: My dentist was nice, very friendly. Fast pace no long wait.

Experiencia fantástica: Most amazing dental office I ever been to. Dr Barton was amazing and gentle. Explained everything she was doing, each step. I had to have tooth pulled and after x-rays, etc. It was superior. From the receptionist to every worker there, my husband and I just felt like we were led by God. Thumbs up to everyone and we will be back.

Experiencia fantástica: I have had dentures for a number of years and have had poor experiences with dentists all my life. I have never had such a pleasant experience as I had with Aspen. I would recommend then to anyone whole heartedly. Thank you.

Experiencia fantástica: No matter how many times I ask the staff, I always forget my Dentist name. So sorry doctor. She, I believe, is the only African American Dentist there in Wilson (hoped that helps), and she is absolutely wonderful! She alway's takes time out to explain what steps she's taking and why, which is something I very much appreciate. She also has a very nice disposition. So it's never a scary visit coming here for care.

Experiencia fantástica: They’re 100% absolutely phenomenally amazing ,and I love my dentist because she’s the best that I’ve ever seen in my life . I’m so excited for my new smile again .

Experiencia fantástica: I absolutely hate going to the dentist. The last time I did it was really uncomfortable. I ended up cracking a tooth and really needed to go. I saw they had good reviews and reasonable pricing. I went this morning as a new patient. The staff was amazing. They were kind, caring and funny joking with my husband and I. They put our minds and concerns at ease. I ended needing a tooth pulled. They got me back in for later that day and did it. I didn't feel a thing. I highly recommend and appreciate Aspen and will be making them my primary dental care.

Experiencia fantástica: I had a wonderful experience! Everyone was thoughtful , nice and respectful!! And oh so kind, I appreciate everyone for their assistance and I’m very satisfied and i recommend them!! Thank you all so much!

Experiencia positiva: Staff and dentist were friendly. They gave me a prescription for Valium to pick up and bring to my appointment however they did not tell me in advance that I needed to have a driver bring me and that the driver had to wait in the waiting room until my procedure was completed.my dentures were made incorrectly, they had an open space where there should have been a tooth so they have to reorder it. The Dentist toLd me one of the teeth he pulled had an infection and he was sending a prescription for amoxicillin to the pharmacy and I had to remind him that I’m allergic to penicillin.

Experiencia fantástica: The staff is friendly from the time you enter the building. Everyone identified themselves and the roles. They move like clock and everyone is very efficient.

Experiencia fantástica: Had a very good initial visit. I like how they go over the service plan and how much it will cost before you commit to additional services. Everyone was very friendly!

Experiencia fantástica: They were really good, just slow had a 9:00app got out at 11:00

Experiencia fantástica: Everyone was very good in making sure I got the best care, they were all fantastic and made me very happy to have chosen them.

Experiencia fantástica: Professional, courteous staff, detailed explanation of care plan options, helpful staff. Have several appointments made for care plan implementation.

Experiencia fantástica: Every staff member were so very friendly and patience and polite. My dentist was extremely nice and caring. I highly recommend Aspen Dental in Wilson

Experiencia negativa: Wish I could leave 0 stars. The receptionist was rude and making fun of clients. Stated loud enough to hear “I don’t want to answer this call she’s going to complain her teeth hurt after dental work” then laughed. I waited over 30 min past my appointment time. Then was after X-rays and the dentist coming by was supposed to see the hygienist almost 30more minutes they said I had to leave the exam room because she was running behind. At this point I had been there 2 hours. She was supposed to call me today because I said I had to go to work never did. If my insurance covered some where else I would never go back.

Experiencia fantástica: The people here are amazing. Took the time to answer all my questions.This was my first time here and felt very comfortable

Experiencia fantástica: I was very nervous and fearful, but all I can say is excellent review from the time I walked in until the time I walked out the door . When I tell you Aspen made me fill welcomed helped with a dental plans savings and was determined that I would smile proudly again . This is the best experience I ever had because they all when I say the whole entire staff today walked in love and excellence. This is a dentist office they doesn’t judge you and that’s what a lot of people look for from a denist office and they delivered ! Shout out to the whole team they treated me with integrity and dignity I’m still feeling the excitement for choosing Aspen Dental today!

Experiencia fantástica: I recommend Aspen Dental for all your hygienic & cosmetic needs they are very professional and clean, friendly, but costly if your health insurance plan doesn't give too much dental coverage, but I believe it's definitely worth the money to have a great smile and Aspen Dental makes that happen for you.

Experiencia fantástica: I recently completed my first dental screening with Aspen Dental in Wilson, NC., and I am delighted to share what a truly positive experience it was. From the moment I arrived, the staff's warm welcome put me at ease. The environment was calming, and the entire team was dedicated to making me feel comfortable and informed. During my visit, the dentist took the time to explain each step of the examination and answered all my questions with patience. The comprehensive check-up, which included a comprehensive x-ray, initial exam, and an assessment of my oral health, that was thorough yet reassuring. I especially appreciated the personalized advice on maintaining good oral hygiene. What stood out most was the genuine care and professionalism of the dental team. Their encouragement and clear communication helped me overcome any anxieties I had prior to the appointment. Now, I feel confident about my oral health and look forward to my next visit, knowing I’m in excellent hands. I highly recommend scheduling an initial dental screening for anyone seeking peace of mind and a healthy, bright smile. The positive foundation set during this first appointment truly sets the tone for a lifetime of great dental care.

Experiencia fantástica: I had a great experience- everybody was helpful I talked to- I seen improvement on my smile after my first visit-

Experiencia fantástica: Great experience. Beautiful place. State of the art equipment and very nice staff. Also works with you on the financial side as dental can be very expensive.. I highly recommend this establishment!!

Experiencia fantástica: Doc Hall is great, just glad I have a young Dentist that really enjoys pleasing the customers. Great job keep it up.

Experiencia fantástica: I have tried for 2 yrs atleast to find someone i can afford but mostly that does not make me feel like an oddity. I dont have to ho thru months of appointments to here what i already kinda know. They actually listen. Nice to be HEARD!

Experiencia fantástica: Everyone was pleasant, explained what they were doing and were very professional. I will be returning for further services!

Experiencia fantástica: The experience was very pleasant. Every member of the team was nice and professional.

Experiencia fantástica: This was a great experience from the moment I called to schedule. I would say it was the best dental experience I've ever had. Would highly recommend!!

Experiencia fantástica: Great experience! Everyone took the time to explain what was happening and why. I really felt like they cared about my oral health.

Experiencia negativa: Had tooth extracted, went through in explicit detail of what my insurance paid, I paid $1100 and was told no other charges. 3 months later, $300 bill for a cleaning that never occurred (I was in too much pain). I disputed, bill lifted. 1 month later , billed for $147 for unknown charge. Told them to kick rocks!

Experiencia fantástica: The best Dental experience I have ever had ! Clean , patient, all around Great energy very professional with a personable touch ! I referred my entire family ! Highly recommend them !

Experiencia fantástica: Great service. I am a new patient and everything was explained and every made sure my questions were answered. I also like the advanced tools they use to view my teeth.

Experiencia fantástica: Great staff/comfortable, painless extractions, (9)

Experiencia fantástica: Everyone treated us very nice. My husband & I were greeted warmly by someone at the front. Tianna was very patient working with my husband George Jr., a stroke survivor. Dr. Baldwin was very nice, kind & professional. Lakeesha was a very patient & compassionate finance person. I could hardly believe how wonderful everyone in that office treated us. Even when we passed staff in the halls, they spoke.

Experiencia fantástica: Every single staff member was so kind and the doctor was so detailed. I love it

Experiencia fantástica: It was amazing wonderful people everyone was nice and they were helpful!!! Recommend anyone to anyone...Make your apt today!

Experiencia fantástica: Very pleasant staff, was treated with gentle hands and loving care. Highly recommended to anyone looking for a dentist office to have your teeth cleaned, repaired, or whatever you need. Thank you Aspen Dental of Wilson.

Experiencia fantástica: This place was Amazing and the staff was Awesome! They took care of my son and I loved how everyone was so nice! I do refer them if you are looking a great dentist!

Experiencia fantástica: So kind and professional, putting patient’s needs and requests first. I would recommend them to everyone!

Experiencia fantástica: This was the most greatness experience I've encountered in a Dentist office which doesn't even look like one mind you they have screen TV's in all the rooms that was a plus but the hospitality was the first thing though then helping me get my smile back is the most precious

Experiencia fantástica: I always have a wonderful experience at Aspen. Everybody is extremely helpful and pleasant.

Experiencia positiva: The staff and dentist (Dr. Hall) were extremely kind and professional. I had an emergency repair of my partial plate and they had an opening and accommodated me in a few days. I appreciate the good dialog with the dentist and the quality of the xrays. The staff were all very good at their roles. I do have a little anxiety about Aspen as I read online many horror stories about the actual buisness model of this type of dental practice. I value the access and accommodation they provide. My concerns are I am considering implants and online many people have written about poorly fitted implants and dentures. It kinda gives you the feel of a Banfield vet clinic but for teeth. No one was aggressive about treatment plans. Everyone was kind, however I don't have a regular dentist office to compare the price range of services yet that I am considering. My appointment was at 7:30 and I left with my partial (minor repair) at 11. I am unsure if that is how long it normally takes to be run through the new patient process and do this repair. Long and short...they fixed my partial plate and I am greatful. Positive conversation with the doctor and staff. Unsure at this point about services...will research further before making decisions. Full Sedation for implant not an option at this location but we discussed how it could be accomplished.

Experiencia fantástica: I am terrified of the dentist.. they are the sweetest most sincere people I have ever met!! I recommend this dentist to anyone.. thank all of you I came in contact with today at my appointment for everything ñ!!

Experiencia negativa: spent too much time trying to sell me a product, and I did not receive the service I requested, If my insurance could not cover the service, I should have been notified from the beginning of the appt. or even before. I should have been notified over the phone. It was a total waste of my time. I will be recommending to anyone I know not to get service at Aspen Dental. My main concern is that I was on the phone multiple times and requested a teeth clea ing, and at no time was I told that they did not do that. After I was there and went through all their paid services, I was notified that they don't do that service there and to seek a general dentist. After I pay you, you tell me you don't do what I had expressly requested. SCAM OPERATION!!

Experiencia negativa: I've been trying to make contact with this office since November 2024 because it's the only oral surgeon that apparently takes my insurance. Can never get a call back after leaving voicemails and have to go through a national number to even get connected to the local office in the first place. They didn't take down my insurance information or the referral the first time I managed to make contact, after they specifically asked it to be emailed to them, so I had to provide this information multiple times when it should've already been in their system. I also learned they only schedule wisdom tooth extractions one month at a time, yet whenever I call and they actually answer, they assure me I'm on the "call list." I've never been contacted and I've been on this imaginary list since at least January 2024. What a waste of time.

Experiencia fantástica: Everyone there at AspenDental has a great attitude, they are here for the patients, I’m definitely bring my mom and the rest of my family to AspenDental, very comfortable environment all I know is they are here to help “us” and make sure we are taking care of not just there to get a pay check I would definitely give them more stars they deserve it

Experiencia fantástica: My visit was great. The woman that did my checkup was really sweet and straight to the point. Thanks to her, my visit was pleasant.

Experiencia fantástica: It was my first visit here. I must say the experience was amazing! Everyone was very friendly, down to earth, and professional. I had the worst toothache ever but Dr Taylor handled it so well. The best dental experience ever considering how much I deter going to the dentist. I would highly recommend Aspen Dental to all my family and friends. Dr Taylor is Awesome! 5 stars!

Experiencia fantástica: Everyone I met at Aspen Dental was very nice, knowledgeable, and helpful. I was really nervous going in but felt much better when I left.

Experiencia negativa: First time dealing with Aspen Dental and I liked the dentist, Dr Blackwell fine as she was personable, knowledgeable and kind, but I have to say that capitalism is first priority here in billing and what procedures they'll bleed $$$ you for procedure wise like, we can't fill one cavity until you undergo periodontal scraping cleaning etc. for $2,500!! let's pull maximum $$ from the patient before addressing his or her condition / complaint. this place was high pressure sales over patient care and comfort it seemed. also, the Wilson NC office of Aspen Dental has a major flaw that they NEVER EVER answer their local office phone if you have a question you go through the national call center, I've tried several times to contact the Wilson office over a two-week period and never got through directly to ask two questions concerning my $11,659.00 estimated treatment plan. Either this is a corporate policy to limit phone conversations between patients and local offices or just plain incompetence of the local Wilson office. I cannot and will not do business with a Dentist office whose staff hides from incoming phone calls. I've had it with Aspen Dental before getting treated and will go to a local family dentist rather than a franchise chain business that has a corporate philosophy for patient care.

Experiencia fantástica: I have been to 3 different specialists who apparently did not listen to me at all. I want the most conservative options available with second choices or chances should those conservative routes not produce long term results. I don't need a perfect smile..I just want my smile back and good oral health. Dr Baldwin got that the first time and I have never felt more heard in an arena that quite frankly terrifies me.