Metro Dentalcare Maple Grove Grove Circle

Experiencia fantástica: The staff is so professional and a accommodating, answering all my questions as I navigate the process of getting invisaligns.

Experiencia fantástica: I’ve been going to Metro Dentalcare since I was a child and I have never had a bad experience. Specifically today, I had a positive experience as I found out I had developed a cavity. All of the staff were really kind and I wanted to especially mention my dental hygienist Rachel because she was very sweet and compassionate.

Experiencia fantástica: I have been seeing this group of dentists for over 20+ years. They are the most welcoming, informative, and do their job to the best degree. I have never had issues here and they are so wonderful to work with! Will continue going here always! Thanks for all you do for us!

Experiencia fantástica: Everyone was so professional and kind!

Experiencia positiva: Different hygienist every time-last 3 visits. Consistency might be better service.

Experiencia fantástica: Overall great experience. They are professional, good at what they do, and stand by their work. I have a small filling from a chipped tooth that they filled - there was a small cosmetic flaw , they didn't ask questions or try to dodge the issue, they simply said well take care of it for you to make it right.

Experiencia fantástica: Laurie the dental hygienist is great to work with. Very friendly and considerate. Check in was quick and short wait time. I didn’t have to wait weeks for my treatment to happen.

Experiencia fantástica: Always pleasant they never forget me and they treat me very well!

Experiencia positiva: My dental care here is okay but my concerns are with their customer service. They have issues with billing correctly. They also don’t return calls when they say they will. Very frustrating to work with causing me to consider changing dentists!

Experiencia negativa: I had scheduled my appointment six months ago, in January. I had to use time off, they canceled on me four days before the appointment, in June. They did offer the next day, but I’m busy so they offered in December. I’m not waiting another six months to be canceled on again. The receptionist was very nice about this.

Experiencia fantástica: First time customer. Appointment went well. Rachel did a thorough cleaning.

Experiencia fantástica: I really appreciate them making time for me when I was in pain. They were very kind.

Experiencia fantástica: Great dental cleaning and checkup!

Experiencia fantástica: Easiest quickest appointments i ever have!

Experiencia fantástica: Work was great and done early

Experiencia fantástica: Friendly and skilled.

Experiencia fantástica: I am very happy with the care and work that they do at this dentist office. It’s so nice to get an estimate of changes before having the work done,

Experiencia fantástica: Lori is fantastic!

Experiencia fantástica: Very attentive personnel. The hygienist do a great job my teeth feel so good when they are done. And the dentist are very friendly and explain things. I enjoy going to see them

Experiencia fantástica: Being a person that grew up not enjoying her trips to the dentist, Dr. Haase and his dental assistant made my experience more than enjoyable. They took the time to explain what they were going to do and did what was needed quickly and painlessly. Dr. Haase has a great “chair side manor.”

Experiencia fantástica: They are always amazing at Maple Grove! Lori and Dr Haas are wonderful!

Experiencia fantástica: Had a fast and efficient dental checkup with Lori who was very friendly and knowledgeable.

Experiencia fantástica: Very happy with Metro DentalCare. I went in thinking I needed a root canal only to learn I was brushing my teeth incorrectly and only needed to use my toothpaste in a different way. Always happy with the service here. Thank youj!

Experiencia fantástica: It all was good, hygienist and my dentist. Took time to answer any questions I had

Experiencia fantástica: New patient, felt welcome from the start, dental hygienist asked the right questions to establish history, thorough exam and cleaning, Dr Petzel was excellent, highly recommend.

Experiencia positiva: This place is great. The problem is I don't want ti spend over 2 thousand on a cleaning so they decided i can't have any service but that one. Guess if u don't spend that money u get nothing!

Experiencia fantástica: Always feels like I'm in good hands and well taken care of.

Experiencia fantástica: Professional, welcoming,, and met with the hygienist and dentist, and I was impressed. I could see & feel their experience Which gave me comfort, knowing I was in the right place.

Experiencia fantástica: It’s been my dental clinic for a long while now but I just found one of their new locations in Maple Grove and I had a really great experience. The environment was friendly and clean and they have great customer service.

Experiencia fantástica: They took such good care of me during my visit. From the receptionists, to the dental hygienists, to the dentist; they were all so kind, caring, and made me feel at ease. I HIGHLY recommend this location!

Experiencia fantástica: Dr Petzel is great! Very nice, personable and kept it short and sweet. Shayla did my cleaning today and she was very gentle too.

Experiencia fantástica: Amy was an exceptional hygienist and my experience was totally positive

Experiencia fantástica: Had a great experience with Metro dental in Maple Grove! They were timely, helpful, informative, and the facility was so clean and everyone was so friendly. I would absolutely recommend Metro dental in Maple Grove to anyone looking for a new, No Frills, just Great dentistry location.

Experiencia fantástica: I’m so impressed with their service ; the staff is welcoming and their care is top-tier!

Experiencia fantástica: I just love coming here, everyone is just great! Thank you !

Experiencia fantástica: Great visit! I was seen on time and provided terrific care during my visit. I thought staff provided excellent service and feedback on how to better take care of my teeth.

Experiencia fantástica: I have been a customer of Metro Dental for over 15 years. I have always been happy with the service they provide. Although it's getting frustrating that the whole industry is having a difficult time finding hygentists which is delaying cleanings, I understand. My dentist is Dr. Haas who is not only very professional but personal, I will miss him as he is retiring at the end of the year.

Experiencia fantástica: Everyone was very helpful and friendly to deal with.

Experiencia fantástica: Always have a great visit and don’t mind going to the dentist if it’s Metro Dentalcare!

Experiencia fantástica: I always have a great experience, everyone is so nice and friendly Lori is wonderful as well as Dr Haas

Experiencia fantástica: My Nugent was so so sweet. I have awful anxiety with the Dentist and she helped with being so kind and non judgmental.

Experiencia fantástica: I felt HEARD. My hygienist responded with trauma informed care. Not sure if her response was from training or organic, but it was effective, none-the-less. I have PTSD and have had traumatic dental experiences. I used to need a prescription for Xanax and valacyclovir for each dental appointment. I was experiencing gum sensitivity issues prior to the appointment. She used gingicaine during the cleaning and reminded me to be kind to myself when I forget to floss. This was EXACTLY the type of care I needed. My dentist was equally kind.

Experiencia fantástica: Lori is a great hygienist that I’ve been going to for years!!

Experiencia fantástica: Great experience with new crown. Very efficient.

Experiencia fantástica: Friendly, knowledgeable staff! Amy is great!

Experiencia fantástica: Highly recommended for your dental needs!!!! They have a caring and professional staff!

Experiencia fantástica: My hygienist was great. She was friendly and extremely good. I will definitely go back there again.

Experiencia fantástica: Thank you to the doctors , hygiene &staffs at Metro dental care. We wish you have a Merry Christmas and happy new year

Experiencia fantástica: Hygienist Mary was wonderful and so was dentist!

Experiencia fantástica: Had not been to the dentist in a very long time and my new patient exam with them went as well as I could have hoped! The entire staff from the front desk to the hygienist to the dentist were all incredibly kind/helpful!

Experiencia fantástica: The visit went well, the staff treated me with respect and kept me updated how things were progressing.

Experiencia fantástica: Excellent crown Work! Thank you

Experiencia fantástica: Loved Dr. P. and Shayla

Experiencia fantástica: Great Dentist and hygienists! Can be difficult to schedule an appointment sometimes due to how popular the office is.

Experiencia fantástica: We have always had a great experience here. Our three younger daughters did well, even for young kids. We have always been treated with respect and in a timely manner.

Experiencia fantástica: Happy I was able to get an appointment within a few days with a painful tooth. Both the dentist and hygienist professional and friendly and not rushed

Experiencia fantástica: Service is great.Awesome people.Highly recommend.Thank you.

Experiencia fantástica: Always a great experience. Work is done to help with dental issues of cleaning. Great staff.

Experiencia fantástica: Everyone I encountered was friendly, courteous and very professional. I was so impressed with Dr. Haas and his assistant Kaitlyn. I highly recommend them.

Experiencia fantástica: Lori is the only reason I continue to use Metro dental. I can’t imagine a better hygienist !!

Experiencia fantástica: Everyone was great Loved the team that took care of me.

Experiencia fantástica: I’ve been going to Metro Dental for about 5 years now - my dental hygienist is wonderful - very friendly and personable - as are all staff members. I highly recommend!

Experiencia fantástica: I have a severe gag reflex and Shayla (sp?) was very understanding and patient with me throughout the X-Ray and cleaning procedures.

Experiencia fantástica: So glad I got in the chair yesterday! Hygienist Mary Ann noticed a change in my teeth that, even with my good oral hygiene, would become more serious without intervention. Dr. Pretzel got me on her schedule for a follow-up visit and will get me squared away promptly.

Experiencia fantástica: A great team with consistent care!

Experiencia fantástica: Everyone there is always cheerful and helpful and conduct themselves with the utmost professionalism!

Experiencia fantástica: Recently I have been very satisfied with my dental hygienist Amy who did an incredible job of being thorough during my cleaning visits.The staff is friendly. The clinic is very clean and well maintained.

Experiencia fantástica: Mary Ann is great! Hardly any pain.

Experiencia fantástica: Very friendly and personable! Knew I had needs that I couldn’t afford too much and they met my needs. I think I have a new dentist!

Experiencia fantástica: I had such a good experience with my dentist and dental hygienist. Dr. Petzel and Rachel are both very knowledgeable and treated me with the utmost care. I really appreciate it.

Experiencia negativa: The hygienist Kate was great. However, the check in experience was not. Why was my insurance changed to an insurance company that I don't even have a clue about?!I never asked for it to be changed and nobody noticed me it had changed. It kinda freightems me the lapse in security that allowed for my insurance provider information to be changed - without my knowledge. In today's security concise technology driven world, this is not acceptable. Furthermore, it led the receptionist to comment that as a result, I would be responsible out of pocket for the full price of services.

Experiencia positiva: The staff was friendly and helpful, but, it felt like the visit was very rushed and didn't have enough time.

Experiencia negativa: My dental hygienist did the best job and truly took time on my teeth. My last cleaning appointment I feel I was totally rushed along . My only disappointment is I pay extra on my insurance for the 6 month cleaning and I couldn't even reschedule a cleaning for 6 months out even though I have been with Metro Dental for quite some time as a patient.

Experiencia fantástica: My dental hygienist was awesome! Friendly, funny and cool. Hope to see her again.

Experiencia fantástica: Helpful, pleasant staff. Great hygienist. I recommend! Thanks

Experiencia fantástica: They were very accommodating and provided all the options at my convenience. I truly appreciate all the recommendations, and I will definitely be a regular visitor here.

Experiencia fantástica: The staff are consistently polite, friendly, and helpful. I’ve gone to Metro Dental for many years.

Experiencia fantástica: Excellent Dr and staff! Highly recommend!

Experiencia fantástica: Got to test out the new chair & the new suction tool that has the suction of a jet engine! Love Rachel!

Experiencia fantástica: Friendly, personable to my needs, answered all my questions, thank you

Experiencia fantástica: Been going to Metro Dental Care for many years. Mary Ann always does a great job cleaning my teeth. The dentist, Dr. Haas, always shows that he really cares about my health.

Experiencia fantástica: I am 62 years old and yesterday was the first time that I felt relaxed in a dental chair. Rachel, the hygienist was amazing. I felt that my teeth were in good hands. For the first time in my life, I left without feeling stressed. Highly appreciated!

Experiencia fantástica: My most recent dental hygienist, Amy, was phenomenal. Probably the most efficient cleaning I’ve had. I’ve never had an issue with this place.

Experiencia fantástica: I always feel like someone special and not just a patient here. The staff are awesome!

Experiencia fantástica: I had my teeth cleaned on this date. The hygentist did a great job and was not only professional but efficent with the time.

Experiencia fantástica: Great visit. Amy is very good. Dr. Gave me an honest answer to my questions. Don't need extra work done.

Experiencia fantástica: Friendly employees, quality work, personalized service.

Experiencia fantástica: Good vibes. Friendly staff. First visit for myself and I would definitely recommend.

Experiencia fantástica: Staff was friendly & efficient. The dentist discuss my issue at length to insure she understood my dental problem thoroughly in order to solve the problem successfully.

Experiencia fantástica: My visit was very pleasant and was done very professionally with no issues. Got in and had my procedure done with great care and concern for my wellbeing. Everyone from check in to the time I finished my appointment were very polite and curteous.

Experiencia fantástica: Lori Zizzo and Dr Haas are the best, most caring, dental team I have ever had the pleasure to see. R

Experiencia fantástica: Wonderful, professional, caring, personable! Dr. Heidi explains what she is doing and how/why it will feel after she's finished. Also invited me to contact her if anything persists regarding her explanation!

Experiencia fantástica: Lori was awesome. Very good experience

Experiencia fantástica: Going to the dentist is never ok fun, but the people here are great!

Experiencia fantástica: Hygienist Rachel was very courteous and customer focused. Her inter personal skills demonstrated that she has been in the business for a long time. Rachel made me feel at easy. I would highly recommend.

Experiencia fantástica: I accidentally missed my dental appointment last week. They were very understanding and worked me into their schedule just a few days later. I am so grateful that they accommodated me since I was definitely in need of a teeth cleaning. They are always very kind do their best to make me comfortable and recommend the best options for the health of my teeth.

Experiencia negativa: I’m disappointed that I came in for predontic cleaning This was not done and was sold future treatment costing $1500

Experiencia fantástica: Very knowledgeable and skilled staff. They made me feel very welcome. I have found my go to dental practice after moving across the Metro.

Experiencia fantástica: My dental hygienist was amazing! Very friendly and informative not only about my questions on teeth but mom hacks as well.

Experiencia fantástica: Excellent service received today at my semi-annual dental appointment. Got in right on time and everyone was extremely friendly and accommodating. One of the best dental experiences I have ever had. Keep up the excellent service.