Western Iowa Dental

Experiencia fantástica: I just back from my 2nd appointment and am glad I chose Western Iowa! Everybody’s so pleasant and nice. Dr Day and Mandy made me feel very good and did an excellent job!! I’d recommend this business to anyone looking for a good dentist!!!!!!

Experiencia fantástica: My life long dentist retired a few years ago and I have missed the dedicated care he provided. Since that time I’ve been with another dentist whose office felt like a revolving door of front office staff, hygienists, and dentists, some with little competence. That office did me a favor by calling me literally 2 days before my appointment to tell me they were no longer taking my insurance. After much research I made an appointment with Western Iowa Dental. I have found what I’ve been so desperately missing since my long time dentist retired! Everyone at Western Iowa Dental from the receptionist, to the dental hygienist, to Dr. Galvin were helpful, friendly, and very knowledgeable. They all made me feel so welcomed. If you are looking for a practice that feels like home where patients matter, I highly suggest Western Iowa Dental.

Experiencia fantástica: My experiences at Western Iowa Dental have consistently been positive. The administrative staff has consistently demonstrated courtesy and efficiency in scheduling appointments. Dr. Galvin is truly exceptional; he maintains a high level of professionalism, expertise, and compassion during consultations, consistently addressing any inquiries or concerns thoroughly. The dental hygienists are exemplary, ensuring a comfortable and seamless experience throughout each visit.

Experiencia fantástica: From the front desk lady’s, to the dental assistant’s and dentist. The moment I walk in, they were professional and polite. I had a tooth infection that lead to a back molar being extracted. I absolutely felt no pain. I could not recommend them enough to anybody looking for quality dental work.

Experiencia fantástica: Everyone in the office was very helpful and friendly..They explained the procedures and treatment. Awesome practice

Experiencia fantástica: Fantastic staff, out of all the dentists I’ve seen in my life these guys are hands down the best

Experiencia fantástica: I've been to Western Iowa Dental twice now and am highly impressed with Dr. Galvin and his whole office team. From the moment I walked in the door I was greeted warmly and treated like family. The doctor and his team are friendly, relaxed, and professional while still making the whole procedure lighthearted and yes, even fun. (And trust me, dentist and fun are two words I've never put in the same sentence until now! lol). I would 100% recommend Western Iowa Dental to anyone looking for a great dentist!

Experiencia fantástica: I was really worried that I cracked a tooth but just chipped it. Dentist wasn't worried about it and didn't create additional cost for me that wasn't needed. Was able to get an appointment without any issues.

Experiencia fantástica: My experience here was wonderful! The dentist was funny, knowledgeable, and offered great advice. My hygienist was also wonderful and I hope I get her next time I come back!

Experiencia fantástica: They were great, Haley was so sweet made me feel very comfortable and any concerns she help thank you

Experiencia fantástica: Very gentle & friendly. Love my dentist! Cleaning went great ‼️

Experiencia negativa: I’m extremely disappointed in This dental office. When my husband and I went in for our appointments, we were overcharged for x-rays and for a cleaning that my husband didn’t even get because of severe inflammation. After talking with the manager and sharing my concerns, she did agree to look into the billing issues. I shared with her an unhygienic incident that had happened, and she became hostile and hung up on me after I asked for somebody above her. She claimed that there was nobody above her and that she was in charge of everything. We will not be going back to this place and I would Not recommend this place for anyone else. I will be contacting the dentist directly as she does have somebody above her.

Experiencia fantástica: I've always had good experiences at this place for many, many years.

Experiencia fantástica: Staff is knowledgeable and friendly. Front desk staff was polite and attentive, and my hygienist was a fantastic. I believe I met Dr. Galvin during my appointment, and he was great. He took time to greet me and answer the questions that I had about my dental care, which I very much appreciated. Everything throughout my appointment was explained well and my cleaning was efficient and thorough. Very wonderful experience.

Experiencia fantástica: The best dentist ! Even though he couldn’t help I was given options and it was throughly explained to me ! Everyone there was helpful reception dental assistant n Dr galvin are best

Experiencia fantástica: Great service! Great Staff! Gonna continue going to this dentist office!

Experiencia fantástica: "I had a fantastic experience at Western Iowa Dental! The office is modern and clean. The front desk was incredibly welcoming, and the hygienist was gentle yet thorough. The Doctor & Hygienist took the time to examine and communicate with me clearly without any pressure. Highly recommend this practice!"

Experiencia fantástica: Great service today with a very professional and friendly staff. Impressed with the Dentist, Dr. Galvin. Would recommend Western Dental and will be bringing my children here!

Experiencia positiva: Very nice people

Experiencia fantástica: Dr Galvin and staff are very knowledgeable, friendly, and professional. We are very happy with their care.

Experiencia fantástica: Nice folks there! Didn't wait at all, was called for appointment right at my scheduled time.

Experiencia fantástica: When you hear “you need a crown”! Let’s just say you don’t look forward to it. However Dr Galvin and his entire staff were so kind and reassuring. Painless-painless!! Highly recommend!

Experiencia fantástica: I love them. Super nice staff and amazing care. The dental hygienists were amazing and talked and kept be busy the whole time and the Dentist was cracking jokes. Did amazing work!

Experiencia fantástica: I went in for teeth, cleaning, and it was fast painless, and they looked great ..

Experiencia fantástica: I highly recommend Western Iowa Dental! They have friendly staff and made me feel at ease. They were also upfront about pricing so I know what to expect. Much appreciated!

Experiencia fantástica: I have been going to Western Iowa Dental for years. It is always a pleasure to go here. The staff is awesome and friendly. I wouldn't go anywhere else. Thank you so much!

Experiencia fantástica: Very Friendly and thoughtful. All around great place

Experiencia negativa: Sent me a bill showing I owed a balance but never received any bill prior or any showing my payment made. Told me they couldn’t send an itemized statement. Place is sketchy. And according to previous reviews they aren’t a very nice place of people. Also don’t bother sending a dismissal letter I won’t be back! Will also report to BBB. Also I just got the so called billing statement. They never did send an itemized bill but they filed my insurance on the amount after I made an initial payment not the entire amount. They obviously have no clue how to handle the business office. Then the comment they replied with they acted like a was stupid or something. I’m very familiar with insurance and filing and how all that works. They are scammers and try to seem like people are stupid.

Experiencia fantástica: Nothing but good things to say, staff and Dr Galvin were very caring and very knowledgeable in every way.

Experiencia fantástica: Very friendly and efficient, and very little wait in the waiting room.

Experiencia negativa: I have been here for awhile but today was the final one for me, they talk inappropriately at cleanings amongst each other, the work they have done I have had to come back several times as it’s not done right, they have got the wrong tooth and didn’t even know which one they were suppose to be working on. They are very immature and rude. Do not recommend this place at all!

Experiencia fantástica: One of the better dental experiences I’ve had! I broke a tooth and was able to get in the same day. Dr. Truong was exceptional and I hardly felt much pain at all. Would definitely recommend to others who may be anxious and nervous of dental work like I am.

Experiencia fantástica: Hannah is amazing. She's so comforting and personable. We always have great conversation (as best as you can with your mouth wide open:) ). The office is clean and I never have to wait very long to be called back.

Experiencia fantástica: Always super nice and wait time is very short. Took less than 39 minutes to set my permanent crown. Love this place and all staff is great, they are super nice and treat everyone with respect!

Experiencia fantástica: Great experience, very friendly. Staff was excellent

Experiencia fantástica: I had my appointment at Iowa western dental today and was happy to say it was a great experience! I’m not done for my work getting a partial but it’s looking good for a positive outcome! Mr Ochoa

Experiencia negativa: Horrible experience! Do not recommend!! Don’t know how to submit claims properly so you’re left fighting it out with your insurance companies over who’s paying what. Also placed a broken crown on my daughter’s tooth and was unable to remove it to replace it with one that wasn’t damaged before installed and they were unable to remove it. Also said because of that the last appointment would be on them because they messed up the crown and then tried to bill insurance for it. Highly unorganized and rude on top of it! Use at your own risk!!! Update : Since you’ve now replied in a threatening manner I will be reporting you to the BBB as well. You guys clearly have other complaints on Google as well about work done as well as the unprofessional front staff. I’m done being threatened by you via phone call and now here.

Experiencia fantástica: I have been coming here for years and I have to say they treat me like family. Very professional and just a great place to be. Mandy and Kelsey are amazing. The entire staff are friendly and always have a smile and willing to help with all of my questions. Highly recommend!!!

Experiencia fantástica: Very professional staff. Caring and experienced dentist. I had a crown done.

Experiencia negativa: Would not recommend this place. Over charged on my husbands account Took at least 45 days to get it straightened out. Then they would not issue a check it had to on a credit card. My own experience was not pleasant. They were trying to tell me I had severe bone loss and needed periodontal work. Also told the doctor exam me and that was not true. She said I had some very deep fillings that should probably be crowned. Will definitely find a better place

Experiencia fantástica: Great Customer Service! Very personable and professional staff!

Experiencia fantástica: This office and all the employees are amazing! I haven’t been to a dentist in over a decade due to anxiety. They treated me so kindly and made the entire visit wonderful. 10/10 recommend to anyone ❤️

Experiencia fantástica: Dentist was very nice and really cared about they I was treated and my experience there! Would recommend western Iowa dental to anyone!

Experiencia fantástica: The staff is very friendly and so was my dentist.

Experiencia fantástica: Kelsey was amazing, took care of me and I actually enjoyed the dentist for once!

Experiencia fantástica: So glad to finally have found good, affordable dental care locally. The service was fantastic, and the care I received from Dr. Truong and Hannah in particular was amazing. Can’t recommend enough.

Experiencia fantástica: Staff was very friendly. Very short wait time & quick service.

Experiencia fantástica: Always pleasant, professional staff. Wait time is minimal. Place is clean and staff very aware and consistent in practicing safe patient practices.

Experiencia fantástica: People are so nice and full of information. Dr is wonderful. So intelligent. Can't wait to come back. Thank you for all your help.

Experiencia fantástica: Been going here for years. Have always had a great experience at Western Iowa Dental. Staff are friendly and responsive.

Experiencia fantástica: I love going to Western Iowa Dental the staff is always so nice and the new hygienist is absolutely amazing

Experiencia positiva: Gave me the information I figured I already had but explained it in more detail. Not happy with with what I found out but it wasn't any fault of the Dentist.

Experiencia fantástica: 5 Stars For Marie, Best Hygienist Ever!

Experiencia fantástica: Made an appointment to have a tooth/crown looked at. Tooth had cracked and needed removed. Dr. Tran was very gentle and all the staff were great. Really like this dental office.

Experiencia fantástica: Dr Galvin did a great job. Everyone in the office was very helpful

Experiencia fantástica: Best dental experience I have ever had. Dr Kelsey Wenger was awesome, kind and very sweet. Also Lindsey was great! Going to give them high praises! Thanks ladies

Experiencia fantástica: Marie was very through and explained everything. Great job Marie

Experiencia fantástica: It started with the front desk. They were very kind, they got me back very quick and took care of my problem right away. I appreciated everything they did. I’m glad my daughter told me about this place.

Experiencia fantástica: Dr. Galvin is supremely competent and very thorough. Probably the best dentist I have had.

Experiencia negativa: Not impressed with the first visit. They did not alot for cleaning sesion as it would be longer than 20 minutes. So have to go back for cleaning on another day.

Experiencia fantástica: So far really impressed with dr and assistant very nolagable

Experiencia fantástica: Excellent place to go to. Never had to wait. They are right on time with appointments. Very friendly staff. Front desk and all. Not crowded. I have no complaints about here.

Experiencia fantástica: Staff is so nice and helpful. They make going to the dentist pleasent.

Experiencia negativa: Receptionist Michelle is extremely rude. When she called me she claimed she could not hear me. While I was setting the ear piece down I said "Jesus". I DID NOT curse at her or get mouthy with her just stated "Jesus". When I got on my phone she said " I will not put up with that language" and hung up. When I called back to ask for a manager, she was extremely rude and had an attitude. After that I called back to cancel my appointment for the next week as I will not go to a place with rude people and treat their clients so bad. Everybody else there is super nice, but she is extremely rude and has an attitude. I will make sure to tell everybody I know NOT to use this dentist!

Experiencia fantástica: I was in Iowa for a week and had a broken tooth in pain. The office got me in and they took out the tooth for me. The doctor was very gentle and did everything possible to midigate any pain or discomfort. I would definitely recommend western Iowa dental. Thank you for caring.

Experiencia fantástica: Hannah did a great job! Very pleasant and professional.

Experiencia fantástica: Everything was great and the staff are always very friendly and Dr. Galvin is a wonderful dentist who comes highly recommended. Also, I was very pleased with the dental hygienist Hannah who worked on me as she did a great job.

Experiencia positiva: After this being my family's only preferred place of care for the longest time (simply put- this being due to our insurance company provider's coverage options....) This location began to no longer accept the dental coverages we carried at the time. <<>>This very unwelcomed dilemma caused many other patient's of care (those of which carried the same type of insurance coverages as us) quite the inconvenience as wells as to my family and I.... All of that unfortunately due to not many available options of **IN-NETWORKING DENTAL PROVIDERS** being offered were even around. Speaking to the fact of the available "IN-NETWORKING" Dental Provider's already established here in the area, there were literally NONE with open scheduling availability AND/OR NONE open to accepting NEW DENTAL PATIENT'S.

Experiencia fantástica: The practice made it a point get me in for a cleaning and stayed past closing to get the work done!

Experiencia fantástica: Honestly, best dental practice I've ever been to. Staff is always kind, understanding, and accommodating and the actual dental care has been great. Been coming to them for around 3 years and would definitely recommend in 2025.

Experiencia fantástica: I give this place 5 stars because I had broke my tooth an was calling around to find a dentist to fix it. I called them and they got me right in an fixed it and in no pain after. I want to thank Dr. Galvin and his i staff. I have anxiety about being in pain after there done fixing my teeth. I'm a big baby when it comes to tooth pain. This is the first time i have not been in pain after i got a crown or even getting fillings done. You took your time and made sure i was ok. You guys are very nice and respectful and you actually care about your patients. So I'm glad I picked you guys to be my dentist.

Experiencia fantástica: Marie does a fantastic job. My teeth are smooth and perfectly clean. Dr Galvin is gentle and thorough. Couldn’t be happier. Thank you

Experiencia fantástica: Always a comfortable place to have dental work done. The Dr is amazing with his work & utmost very respectful.

Experiencia fantástica: Best dentist I’ve ever been to by far! Fast, easy and did not feel a thing!

Experiencia fantástica: Over the years I have had many procedures done here! Always painless and always done right! Can’t say enough for the staff and the professionalism in this establishment!

Experiencia fantástica: The professionalism and the care that they give me when I'm in the office is beyond anything I've ever experienced, throughout my years I've experienced many dentists and the ones here in this office or the best I've ever seen or ever dealt with I'm very fortunate to come across the office when I did I would recommend them to anybody and everyone... They have a great team

Experiencia fantástica: We had a great experience. Marie, our dental hygienist to a lot of time to make sure I was comfortable in what she was doing. Dr. Galvin took time to explain what was wrong with my teeth. The front office made my husband and myself feel welcome. They also were very help with getting us set up with our appointments for our next appointment for our fillings. Marie took extra time to set up side by side appointments in June for our check ups. Expected staff. Thanks.

Experiencia fantástica: Everyone is so upbeat and pleasant every time I go in. Marie and Dr Galvan explained each step and everything went smoothly. I definitely recommend this practice!

Experiencia fantástica: Loved my experience, everyone was so kind and my hygienist was so sweet and thorough. I’ve had really bad experiences as a kid at a dentist’s office before, and being able to laugh about it now with her was really helpful. Dr. Galven was really nice as well, putting my husband at ease for his appointment also!

Experiencia fantástica: This is the most friendly office I have been to. Everyone was so professional, explaining each step thoroughly but making sure you were comfortable.

Experiencia fantástica: Very pleasant, easygoing employees. And treat me as important as the others whom before me

Experiencia fantástica: Super friendly staff and doctors, I never had my dental cleaning like today, the best ever!

Experiencia fantástica: Got in and thought I would have to come back for a filling falling apart. Fixed it right there. I left happy. Thank you.

Experiencia fantástica: Everyone is exceptionally polite and respectful. From front desk to Dentists to hygienist they do an excellent job very detailed I thank all of you for all of your help you making my experience pleasant. I have always had a fear of dentists with great anxiety I did not feel that at all while visiting here

Experiencia fantástica: I have been coming here for years. Always in and out. Everyone is always so friendly and answer any questions I may have. Highly recommend Dr. Galvan and his team!

Experiencia negativa: Rude front desk staff. Even if you make an appointment months in advance you might get your appointment canceled or the dentist just might not be there and you need to reschedule. I found it ironic that I would wait between 15 and 30 min to get in every time but they have a sign on their desk saying if you're more than 10 minutes late your appointment is canceled. No respect for your time but God forbid, you waste theirs. Response to reply: I was kinda hoping you would respond. You said one would need to reply to a confirmation message... you send them out in automation so they are blocked by spam filters. For anyone reading this, I have never failed to show up to an appointment without canceling days prior. You failed to comment on your little 10 minute sign and how I've always had to wait well past my appointment time, but you didn't seem to care then. You also failed to comment on another person in my house getting their appointment canceled because the dentist wasn't there. I guess we are all supposed to understand and be forgiving when you inconvenience others because of your lack of planning. I would not be suprised to find out that the only positive reviews here are from their employees and their families.

Experiencia fantástica: Always friendly and helpful!! Really nice place, always clean and handy to get to. Has been working with me on my upper denture. Adjustments work!

Experiencia fantástica: The front desk gal who explains the insurance information and schedule appointments was amazing. I went in on the wrong day and the wrong month. And she squeeze me in the next day. The gal who took my x-rays, explained my needs for a deep clean. And the doctor was very friendly. Most dentist that I’ve been to have been very quiet and less than a few words. When I was leaving. The gal at the front desk had a cancellation and I needed a two hour Opening for my necessary dental needs. She got me in within a couple of days knowing that Mike insurance would be canceled because I was switching jobs. Five stars for sure in my book.

Experiencia fantástica: Dr.Galvin, is very good. He explains what needs to be done & why. He doesn't do anything that isn't necessary. He is very understanding & so easy to talk with. I'm very happy, my son recommend him.

Experiencia fantástica: First time going there, so pretty basic stuff to start. Will be going back for the tough stuff later. Hope that goes well, as well! Staff and doctor were all polite and professional and showed genuine concern .

Experiencia fantástica: The lady who cleaned and examined my teeth was amazing. It is hard for me not to cough. Getting over bronchitis. She worked fast and was very understanding. She had just gotten over this same annoying cough. She was wonderful. Wish I had gotten her name. Everyone was kind, understanding and made me feel comfortable. See you in 6 mths.

Experiencia fantástica: I just had the best experience with Western Iowa Dental. I had fillings and was very nervous about my TMJ issues and making sure I would be numb enough for the procedure. I have had some pretty bad experiences in the past and Western Iowa Dental were very kind and worked great with me on needing breaks and making sure I was comfortable throughout the process. I highly recommend them. Thank you Western Iowa Dental

Experiencia fantástica: Not real sure what to think bout this place. They poked and prodded and pulled. My face is swollen something terrible, my gums feel horrible and I now have teeth missing. Hahahahahahaha But I will definitely be going back. Dr. Galvin is a good guy and his staff were super friendly and helpful. See y'all next month.

Experiencia negativa: I've been going to this place for 7+ years, and never have I been treated so poorly as I was today. My phone screens potentially scam numbers, and when they called and asked for confirmation for an appointment that I've waited four months for. I was unable to confirm the appt when they call while I'm at work. I called first thing when I got the message. And had already been taken off schedule. Staff was rude. And will absolutely be going else where. My business card says to call 48hrs if I'm unable to to keep appt time. Not comfirm appt. I never cursed anyone out, was put on hold for an a long wait time only to be told my appt had been canceled. Thanks. Will do, I'll have my new practice get ahold of you for my files. My insurance is good, and have no problem spending my money elsewhere.

Experiencia negativa: EVERY interaction with this office is beyond ugly. The people working the desk could find something they like to do. Their attitude just radiates through the building and even the phone. Nasty, snippy, uneducated and fail to make any attempt to assist. Customer service so rude I'm terrified of what the dentist would do touching my mouth.

Experiencia negativa: A couple of years ago I was seen for a root canal.. when the Dr. Left the room, her nurse took pleasure in sticking things down my throat. When the root canal was over I freaked out and cried and the whole staff treaded me like I was just crazy. Now I have a fear of dentists.

Experiencia fantástica: Super friendly staff. More affordable than most places & told me exactly what was wrong. Since i pay out of pocket they were super helpful with showing the cost of everything before getting it done. Will definitely be back.

Experiencia fantástica: Friendly and professional staff. “Thank you very much! Everyone is so friendly and I am very thankful you are in this area to care for us when we need you. Your hours you are available are wonderful. Dr. Galvin, Alexia his assistant & staff are professional and very thorough.” Keep Rocking Western Iowa Dental

Experiencia fantástica: Awesome experience very friendly staff they stay on time with your appointment time to the best of their ability the dentist is very friendly and knowledgeable and listens to what you have to say . They give you the cost of work to be done up front witch is GREAT so there’s no surprises at the time of billing I find that comforting I would highly recommend them and will definitely go back

Experiencia fantástica: I am treated so well here. I’m not so embarrassed to smile. My teeth are so much better after their help with teaching me how to properly brush. It’s sad but there’s some of us who don’t know. I could go on and on about this great office. I feel extremely cared for when I go in. Always a great top tier experience. Check them out.