Sundance Dental Group
As a Smile Generation Trusted office, we welcome you to Sundance Dental Group with state-of-the-art infection control procedures in place, our #1 goal is to keep you and your family safe. We provide comprehensive specialty services with advanced, proven technology and offer customized financial solutions for you. We are proud to be your complete Buckeye dental provider with services including Same-Day Dental Crowns, Boost Whitening, Oral Surgery, Wisdom Teeth Extraction, Root Canals, Periodontics, Digital Charts, Digital X-Rays, and more.
Horario de apertura
- Domingo: (closed)
- Lunes: 7h-17h
- Martes: 7h-17h
- Miércoles: 7h-17h
- Jueves: 7h-17h
- Viernes: 7h-16h
- Sábado: 8h-13h
Fotos de Sundance Dental Group
Servicios y Tratamientos
Sundance Dental Group: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Opiniones en Google
4,3 de 5 sobre 365 opiniones
Experiencia fantástica: I had a fantastic experience during my recent regular cleaning at Sundance Dental Group. Dr. Zho, my hygienist Melissa, and Diana were amazing throughout the entire appointment. They were courteous, attentive, and genuinely caring. Judith at the front desk was also incredibly welcoming and made checking in a breeze. My family knows I am usually the last person to go to the doctor or keep up with routine healthcare—let alone a dental appointment. However, this visit completely changed my perspective. I was thoroughly impressed by everything, from the comfortable atmosphere and high-tech equipment to the warm, personal care from the entire team. They took the time to make sure I felt relaxed and well-cared for every step of the way. I will definitely be returning for my regular checkups, and I will be enthusiastically recommending Sundance Dental Group to all my friends and family. Thank you to the wonderful team!
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Experiencia fantástica: Cindy and Aileen were very caring and gentle. Great experience.
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Experiencia fantástica: Aileen and the whole staff qt Sundance are amazing. Its always a very pleasant visit for our whole family
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Experiencia fantástica: My visit with Doctor Yang was great! she made me feel at ease and was very patient with me. Melissa the hygienist was amazing and my teeth feel so clean and Madyson at the front desk was so sweet. highly recommend this office!
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Experiencia fantástica: The staff was warm, Friendly and very professional
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Experiencia negativa: My name is Hannah Royster and I went here about a year and half ago and saw Don Parker and have been too afraid to come back. I had a series of unfortunate events. I believe the other dentists here may be good. After my tooth canal and crown here I was in sever pain and had a tooth infection of my wisdom tooth. I had an impacted wisdom tooth due to crowding. My crown was made too large. My wisdom teeth were pulled and I was put in splints. My jaw was dislocated. I have crowding like I haven't before my tooth is larger and I have gum inflammation. I don't know if it was because I didn't get the higher priced crown. I wish I had now.
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Experiencia negativa: Wanted to charge $800 for cleaning
Thank you for your input. If you'd be willing, we would like to discuss how we can improve at Sundance Dental Group moving forward. Please call us at 480-447-7897. We hope to hear from you soon.
Experiencia fantástica: My doctor is amazing ! She is very nice easy to talk to her about any concern .
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Experiencia fantástica: I go every 3 to 6 months they had to do a deep cleaning on my right size. Plus X-rays no problem didn’t hurt at all.
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Experiencia fantástica: Had a great visit. Everyone was super friendly and helpful!
Thanks for the feedback! We strive to provide excellent service to our patients at Sundance Dental Group.
Experiencia fantástica: Dr. Zhu and the dental assistant were so very nice. Easy to approach with my concerns of my teeth. I've been to many dentists and this was by far the best dentist I have ever seen.
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Experiencia fantástica: Everyone is friendly and personable! I actually enjoy coming here!
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Experiencia fantástica: Always a great experience. Friendly staff
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Experiencia fantástica: Found this office through my dental insurance app when I was looking for a dentist close to home. I was pleased with the ease of scheduling and the quickness of getting in for an exam. The staff was kind and made sure I understood what the plan was going to be and the financial responsibility. I was able to get my cleaning done that day as well ETA: Sorgalim Torres Hernandez was my hygienist and she’s just the sweetest!
Thanks for the feedback! We strive to provide excellent service to our patients at Sundance Dental Group.
Experiencia fantástica: Going to the dentist's office is no one’s idea of a fun day off; however, the care team at Sundance Dental is exceptional. The front office staff is kind and timely. Hernandez RDH, followed with an in-depth deep clean, and provided helpful patient education to improve plaque reduction, tailored to my needs. My dentist, Dr. Rekken, listened to my concerns despite a crunched time schedule and provided helpful patient education and radiograph interpretation with a kind heart. Thank you!
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Experiencia fantástica: Darn I ran out of stars. These guys deserve at least 10 Stars. I've never had such good treatment 4 years of living in Arizona. I live over 80 mi away in Ajo and they agreed not only to do the cleaning and the exam on the same appointment but they managed to do a cancer screening in addition to, get this, my fillings! I didn't have to take multiple long trips. They wrote off a huge bill left over from the insurance company and my copay was less than I was told at the time. In addition overall I felt like I was working with grown adults that were lucid human beings that treated me like a human. That's as opposed to every other place I worked with. One of the assistants I was standing close to me and laughing out loud but it was my fault because I kept cracking jokes. It was as if I was being treated like these people were my friends with that kind of lite familiarity. Unbelievable.
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Experiencia fantástica: Check up went very well. Had my teeth cleaned. A good check up.
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Experiencia fantástica: One of the best first visit dentist office experiences ever. They have a large staff and seem to be able to take minor emergency issues like reattaching a crown fairly quickly. Good experience with Dr. Julia. If I need more work I am going here.
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Experiencia fantástica: Great office staff! Very professional!!! My first visit was amazing. Loved my dentist and hygienist. Five stars and highly recommended.
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Experiencia fantástica: From check in with Logan to Dr Rekken and Sydney doing my X-rays to Ingrid doing the deep cleaning to check out with Amanda. All Staff were professional and super nice.
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Experiencia fantástica: I had a wonderful experience with Ingrid and Dr. Parker. Ingrid was very thorough, gentle, and professional throughout my cleaning. She explained each step of the process and made me feel comfortable and at ease. I highly recommend her for anyone looking for a caring and skilled dental hygienist!
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Experiencia fantástica: Been doing business with Sundance medical group since 2022 The staff there are professional knowledgeable, and always make you feel welcome. I will continue my relationship with them and I enjoy telling others about the great service they provide. We’ll see you all in six months thanks again. Don R
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Experiencia positiva: I really like this dental office. They are really considerate of their patients.
Experiencia fantástica: Izzy and Destiny were both amazing at front office in cracking jokes with me and setting me at ease in my time of emergency. I ended up having to have 2 root canals and crowns put in due to some serious nerve pain. Dr Parker and Carla were fabulous in diagnosing and even were able to get me in same day to see Dr Melde. I cannot say enough great things about Dr Melde and how amazing he was throughout the entire root canal process, he was so kind and even was willing to add me to the schedule despite it putting his dinner plans behind. Dr Parker was fabulous about getting the crowns put on along with his assistant Carla! I could not have asked to have been in better hands! Thanks again Sundance Dental Group Team!
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Experiencia fantástica: Had Dr. Parker as my dentist today as a new patient. He was very thorough with explaining xrays and recommendations. Everyone was very friendly, specially Melissa the hygienist and Karla the assistant. Very happy with my switch in providers. Definitely recommended.
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Experiencia fantástica: Dr Parker is the best. He is so precise and a perfectionist. The whole staff is pretty awesome.
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Experiencia fantástica: Had my first new patient appointment today. My dentist is Dr. Rekken. One of the best dentists I have had in 50 yrs. I was nervous and she made me so comfortable, explained things, happy and positive person. I am very thankful, I was not able to have the cleaning today and had to reschedule which is hard because of my work schedule. I wish they had not been behind and could have done the cleaning while I was there. I hope for a pleasant cleaning experience with no pain!
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Experiencia positiva: Been a patient for over 10 years and service and care is always stellar. I rescheduled an appointment for today (Christmas Eve) and didn’t have my normal care team. Dr Rekken was amazing, but the hygienist and assistant felt like they were rushing through their care. I was visibly uncomfortable and wincing from the pain. I wish they’d stopped and asked me what I needed as opposed to just getting my cleaning over with. I know it’s Christmas eve and we all have places we’d rather be, but it stinks when that’s reflected in the care that I received.
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Experiencia fantástica: Absolutely the BEST experience at the dentist I've EVER had! From scheduling the appointment to getting my crown reatached, the staff and doctor were PHENOMENAL! This is my family's new dentist for as long as they'll have us! THANK YOU SO MUCH, Sundance Dental Group!
Thanks for the feedback! We strive to provide excellent service to our patients at Sundance Dental Group.
Experiencia fantástica: Dr Zhu is the best. Professional , friendly and thorough. Total confidence in her which is the best thing a patient can say about their doctor in the medical industry.
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Experiencia fantástica: Always top notch work. Great friendly staff. It's like coming home. Your dental health is important to them.
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Experiencia positiva: Everyone was very nice. I only thing was the wait time. A bit longer than expected.
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Experiencia fantástica: Friendly friendly workers from greeting and checking in to check out! Dr Yang was very helpful and clearly explained things about my dental health. Ingrid did a fabulous job on my cleaning and was very personable! Audra has a very fun personality and made my experience very enjoyable!!
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Experiencia fantástica: I had such a great experience with Julia! I went in for X-rays and a check-up, and she made the entire visit so comfortable. I had a few concerns, and she took the time to answer every question clearly and patiently. She truly went above and beyond with her customer service. I left feeling informed, cared for, and confident about my dental health. Highly recommend seeing Julia!
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Experiencia fantástica: Everyone was really nice! Sol did amazing with my cleaning. Yvette did really good with my teeth too! I would recommend.
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Experiencia fantástica: A very friendly and helpful atmosphere. They genuinely care about their patient's oral health, from the hygienists to the doctors. I appreciate their honesty and integrity. I have never been told that I need work done unnecessarily. I will continue to use Sundance Dental and will continue to recommend them to people.
Thanks for the feedback! We strive to provide excellent service to our patients at Sundance Dental Group.
Experiencia fantástica: I really love this office. The hygienist is very thorough and does a great job. She’s very bright and offers wonderful suggestions. Dr. Zhu couldn’t be more gentle, thorough, and highly competent.
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Experiencia fantástica: Excellent service and care. The hygienist was gentle and thorough, and Dr. F took time to answer my questions. Highly recommend!
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Experiencia fantástica: We’ve been going to this dental office for years now. Honest, competent, friendly and efficient. What more you could you ask for. And honestly, they seem to get even better at what they do. Highly recommended
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Experiencia fantástica: I've been to many dentists Sundance dental is the best .thank you Dr Peterson & Anne ..dr Peterson did a outstanding job The dental Assistance's were very helpful and professional I also want to thank the dental assistant for getting my iIV in thank you so much you really need a raise
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Experiencia fantástica: I won't pin point any one person. So far this whole office is amazing. From someone who has had dental anxiety my whole life. I was made to feel comfortable from the moment I walked in. Love it here.
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Experiencia fantástica: A friendly environment, didn’t have to wait long at all before & during appointment, very happy with my experience. Dani was my dental assistant and she amazing and did her job very well. Doctor Parker was great and professional. Cindy the hygienist was very thorough and great.
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Experiencia fantástica: Sundance smile generation Dental office has always been an amazing group of professionals. We have been customers of this dental company since 2006. With every military move there was an office with awesome people to help us stay on track. Never had issues with them and will continue to work with them. Now our kids are grown and continue with them. Thank you for all your hard work and dedication.
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Experiencia fantástica: When my daughter had sudden tooth pain on a Saturday, Destiny was able to accommodate us for a last-minute appointment. The assistants- Karla, and Mayerli were warm and welcoming, and Dr. Rekken was very gentle, thorough, and reassuring—which put my daughter at ease. We left feeling relieved and impressed by their exceptional care. I highly recommend this practice to anyone seeking prompt, compassionate dental care.
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Experiencia fantástica: Yesterday’s I visited Sundance dental group from a recommendation from a friend. After a problem at my previous dentist and I was looking for something closer to home in Buckeye. Prior to my visit yesterday I’d actually only ever been to male dentists, however my first experience with a female dentist, Dr. Francuzik was wonderful. She had much smaller hands. I felt like she was able to move into my mouth a lot easier than my prior Dentist. Had great patient side manner, she let me know certain tips and tricks for my tooth sensitivity as well as things to look out for. She was very informative and very helpful and her assistant Anthony was also very accommodating and at explaining what was gonna happen next and putting my mind at ease. I'm not a person who enjoys going to the dentist, and as a child I had a lot of cavities, so as an adult when I go, I do feel a certain way, however, from the front office staff who was very kind as I walked in and greeted me upon arrival, all the way until I finished my appointment and paid... everyone was very helpful kind and I definitely will be back!
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Experiencia fantástica: Yvette was wonderful, everyone is always so welcoming, kind & honestly the best dentist office I've ever experienced. Won't go anywhere else. Thank you all for the amazing work you do everyday greatly appreciate it so much.
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Experiencia fantástica: Great place. I have tried a number of dentist. I have found the one to stay for. Great service, friendly, they take the time to inform and teach. The best skill level I have found. Modern services available. Same day crowns. Just visit, you will see the difference
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Experiencia fantástica: Very friendly, professional environment. My hygienist did a great job. Highly recommend this team!
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Experiencia fantástica: Dr Zu, Nancy , Izzy, and Ms. Prego especially are always nice and professional. Even when I’m not. All the staff are very nice. At least the staff that’s here now lol
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Experiencia fantástica: I usually don’t like going to the dentist.BUT, this place is wonderful. They are kind, gentle and amazing. Each time I visited I have left with a better smile (literally)! I highly recommend :)
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Experiencia fantástica: Very friendly, knowledgeable, and professional staff and Doctor! I would recommend Sundance Dental Group to everyone!
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Experiencia fantástica: Very friendly Professional kind and patient! Very relaxed atmosphere! Entire staff get a big thumbs ! Thanks for making me comfortable and at ease.
Thanks for the feedback! We strive to provide excellent service to our patients at Sundance Dental Group.
Experiencia fantástica: Karla was a great listener, kind, and respectful. Very professional made my experience 10 times better.
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Experiencia fantástica: I love the care I get at Sundance Dental (Dr Parker). He is the best Dentist ever! Always making sure you are happy, his work is outstanding! I wouldn’t go anywhere else! I have referred other family members. They love Sundance Dental also.
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Experiencia fantástica: I am an anxious person as most people are who go to the dentist but I had such a great experience! Sundance dental was a new dentist for me but from walking in and checking in with the receptionist to meeting the dental hygienist Karla, to Dr Zhu, everyone was so kind and amazing! I needed a crown and a filling and they did a great job explaining everything, answering all my questions, and being so supportive! I’m so thankful for those I met and those who cared for me! Thank you girls so much! Highly recommend!
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Experiencia fantástica: Dr Zu was awesome as always. Such a great Dentist to work with. She explains things making it easier to understand. Cindy was very good at cleaning and made it a great experience. Aileen did a great job polishing and has very good customer service. Thank you all.
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Experiencia fantástica: Great experience at this location. Staff is very attentive. My cleaning with Cindy was very precise and detailed. Highly recommend this office.
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Experiencia fantástica: Another great visit. Effective and did amazing. Aileen was very respectful and did a great job. Would recommend
Thanks for the feedback! We strive to provide excellent service to our patients at Sundance Dental Group.
Experiencia fantástica: Great care procedures, entire staff are friendly and experienced in their positions. Have been going there several years, never had a complaint.
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Experiencia negativa: Dr Parker was great. Waited over 35 minutes for a dental hygienist. No communication… I left without getting a cleaning.
Thank you for leaving us feedback. Providing our patients with outstanding service is something we take very seriously, and we want to do everything we can to make sure that we meet our patients' needs. If you wouldn't mind, we would welcome a call from you at 623-386-7319 to discuss your comments further.
Experiencia fantástica: Always like coming to Sundance Dental. Front office staff are the best! Danny and Sol are so kind and knowledgeable too ! Wait time is almost never!
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Experiencia negativa: Very disappointed. I made an appointment for my husband, but in the end, they didn't do anything for him (because it was already late? 2:00 p.m. appointment?). My husband took part of his work day off for the appointment, and they didn't see him? Wow! That's not right. I'm not coming back.
Thank you for taking the time to share your feedback. We would appreciate any opportunity to discuss it with you. Please contact our office at 623-386-7319 at your earliest convenience.
Experiencia fantástica: I have been going to this dental practice for over 5 years. Today I have to give five stars to Destinee at the front desk. Her professionalism, efficiency and smile made check in a breeze!
Thanks for the feedback! We strive to provide excellent service to our patients at Sundance Dental Group.
Experiencia fantástica: Liz was wonderful! All doctors and staff were amazing. I love Sundance Dental!
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Experiencia fantástica: I have been a patient at Sundance dental for over 6 years. The office staff is very friendly and accommodating. My hygienist Sorgalim is very professional and ensures everything is communicated what is happening before during and after the checkup and cleaning. The rest of the support staff are always respectful and responsive to any questions I may have. This is clean and well maintained dental facility. I 100% recommend them.
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Experiencia negativa: Multiple times now, and for my parents, the wait time is RIDICULOUS. My mom had to walk out after waiting in the lobby for 2 hours. I had a regular cleaning and 2.5 hours later am STILL sitting in the chair in the back waiting. Go somewhere else, this place has gone downhill.
Hello, and thank you for taking the time to leave us feedback. We take it very seriously and would really like to discuss it with you. If you would be willing, please contact us at 623-386-7319.
Experiencia positiva: I’ve been a patient at Sundance Dental for 13 years and I’ve been experiencing problems ever since they changed locations (not that the location has anything to do with it, but it was around that time when I noticed a chance). I’ve had scheduling issues where after making an appointment 6 months in advance, they’ve tried to reschedule me two days prior. Always have insurance issues. I’ve had to jump through hoops with my insurance company only to find there was no issue to begin with (on my end). They charge me for services that are covered by insurance, and they end up crediting me the next visit. (Not a huge deal but I don’t understand why I’m being charged up front for something that is covered every time) Ever since the move I’ve been getting random dentists. I had a cavity filled and the filling cracked after two months. I was charger to re-do it and then it was so tight I could no longer floss and had pain from it pressing against the other tooth. They fixed it a second time and now I do not have pain, but still have a hard time flossing. I’ve spoken with past employees who have left due to various reasons and I will most likely be changing dentists offices to stop the cycle of dysfunction. I’m not gonna say this office is inherently bad, but I feel that I could receive better care elsewhere.
Thanks for the feedback. We strive to provide excellent service to our customers at Sundance Dental Group.
Experiencia fantástica: Dr Rekken is wonderful! One of the best dentists I’ve ever had! The office staff is friendly and so helpful.
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Experiencia fantástica: I needed a molar extraction and Dr. Perez made the experience as good as it could possibly be. I’ve had the same procedure in the past and it was a nightmare starting with a very painful anesthesia injection. Dr. Perez injected me with the anesthesia and I hardly felt it at all. She kept me informed with every step she took and that helped me feel comfortable and relaxed. In addition, she adds her great sense of humor which made the experience even better.
Thanks for the feedback! We strive to provide excellent service to our patients at Sundance Dental Group.
Experiencia negativa: The office staff does not know how to properly perform their job twice i had them move or cancel appointments with no notice from them. They claim that in both situations they claimed the spoke directly with me when they never did. My family and I are seeking a different dental office to visit and will not every be returning to this office and I recommend you do the same
We value your feedback and strive to provide an excellent experience at Sundance Dental Group. Please call us at 623-386-7319 to discuss ways we can work toward improving our service moving forward. We hope to hear from you.
Experiencia fantástica: Dr Zhu was very knowledgeable, professional, and caring. She explained each process for me as requested. Her assistant and the lady at the front desk were both nice and friendly.
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Experiencia negativa: Please be sure to plan for extra time when scheduling here. Everyone was very nice but I’ve been waiting for 1.5hrs (and counting) for a routine cleaning. With no updates of understaffing or over scheduling. It’s extremely frustrating
Thank you for your feedback. Please call us at 623-386-7319 to discuss how we can work toward improving our service in the future. We look forward to hearing from you soon.
Experiencia fantástica: Friendly, Knowledgeable, Professional, High Tech, and Proficient. Plenty of parking around, convenient location. Exam and Check Up was a breeze. Great Customer Service all around. Explained everything in detail from procedures to billing and insurance coverage.
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Experiencia fantástica: I wish I could give more than 5 stars, Dr. Parker was quick and so gentle. Amber answered all my questions and walked me thru the process, 10/10 recommend!
Thanks for the feedback! We strive to provide excellent service to our patients at Sundance Dental Group.
Experiencia fantástica: This place rocks they will make your teeth clean, shiny , and healthy. The lady’s up front will work with you including Claudia this is the only dentist for you!
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Experiencia fantástica: THANK YOU!!! is not enough to say for Sundance!! In all honesty they were my second choice. As I went to a newly opened dental office near my new home for the convenience, “BIG MISTAKE”. Convenience is not the best. The service at Sundance is head and shoulders above any of the dental offices I’ve went to in the valley. The front desk staff (customer service focused), Xray tech (explained the process) and the Dr was AWESOME . The hygienist was incredibly patient and thorough, did I say thorough? You cannot and WILL NOT go wrong with Sundance Dental. Pricing is very fair, especially compared to my convenience choice. Granted I like many HATE the dentist. But I’m actually looking forward to next years cleaning. Keep up the great work.
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Experiencia fantástica: I always feel comfortable going to Sundance dental group because I know I’m going in for a good cleaning and check up! But this time my hygienist Sol really took care of me and is always so sweet! I had a cold sore couple days before my apt and it didn’t dawn on me until the night before that it was going to sting during my cleaning and xray. I got to my apt and didn’t mention anything, but Sol noticed and applied petroleum jelly without hesitation. It was a thoughtful gesture and attention from your part! Thank you Sol!
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Experiencia fantástica: Super professional Entire office team is attentive to their job or mission and the patients. I know I sound like this is over the top for dentist office, but best dentist office experience of my 55 years.
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Experiencia fantástica: Was having some pain and issues with a wisdom tooth that had came in. I had been putting it off due to anxiety and thinking it was going to cost me a small fortune. Finally it became too much to bear with. I made an appointment online over the weekend to be seen Monday afternoon. I saw Dr. Zhu and she confirmed that tooth needed to come out. She gave me the option of her pulling it with some local numbing or to see the oral surgeon the following day and to be put to sleep for the procedure. The patient coordinator came in and gave me pricing for both. To my surprise both options were very reasonable. I chose to have Dr. Zhu pull it right then. Let me tell you I was shocked with how easy the procedure was. My appointment started at 3pm and by 4:15pm I was driving home!! I’m sure not every wisdom tooth extraction will go as easily as mine but I am so grateful to Sundance Dental, Dr. Zhu and the patient coordinator (so sorry I forgot his name) for the excellent care I received. I will continue to have my dental needs taken care of at this office. Thank you!!
Thanks for the feedback! We strive to provide excellent service to our patients at Sundance Dental Group.
Experiencia fantástica: I had the best experience at this office! Everyone was super welcoming and just gave me an amazing experience overall. Dr. Parker is one of the best doctors to have. He took his time to explain everything in detail and was just a comfortable person to talk to. Melissa was my hygienist and she did amazing job she was super nice and just like Dr. Parker, she informed me about the importance of dental hygiene and was very careful yet efficient during my cleaning. Mayerly and Diana!! They have to be of my favorite people during this experience! Those ladies were absolutely amazing during my entire visit from x-rays to check out, they were the nicest and made me feel the most comfortable. I also met other ladies but I didn’t get their names but if I did, I’d write about everyone! I highly recommend this office if you’re in the Buckeye area or any neighboring towns.
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Experiencia negativa: This is now at least the second time that this office has canceled BOTH of my children's appointments when I have rescheduled only one of their appointments. Even though they acknowledge that they are not sure what happened, they do not remedy the issue. This is unacceptable and we will be taking our dentistry needs elsewhere. The actual service by Dr. Parker, other doctors, and hygienists is spectacular. That's the only reason this isn't a one-star review.
Thank you for leaving us feedback. Providing our patients with outstanding service is something we take very seriously, and we want to do everything we can to make sure that we meet our patients' needs. If you wouldn't mind, we would welcome a call from you at (623) 386-7319 to discuss your comments further.
Experiencia negativa: Patients are nothing but numbers to them. They think nothing of leaving you in the chair for 1/2 hour, waiting for the next hygienist to do her part. And this was after sitting in the waiting room until 25 minutes past my appointment time. It shouldn't take almost 2 hours for a cleaning and 5-minute exam by the Dr.
Thank you for taking the time to share your feedback. We would appreciate any opportunity to discuss it with you. Please contact our office at (623) 386-7319 at your earliest convenience.
Experiencia fantástica: Very efficient and made me feel comfortable in my extraction procedure. Was in and out. The surgeon they had was knowledgeable and experienced.
Thank you for the great feedback! You really made our day today.
Experiencia fantástica: This office is amazing. Made going to the dentist easy, fast and simple. Jade was very considerate and helped get my husband an appointment in a timely manner considering the pain and issues he was having. 100% recommend this dental office!
Thank you for sharing such positive comments! It really means a lot to us.
Experiencia positiva: There are great people who work there and I had a bad day on 4/17/24 I would like to extend my apologize to Jade again for my attuide due to nerves and no breakfast before my tooth extraction.. keep up the good work!!
Thanks for the excellent feedback! We really appreciate it.
Experiencia negativa: Worst customer service ever, took the a week to submit the required documents to my insurance all the while having to deal with pain because I broke my front tooth. This is not accounting for the "estimate" provided if you can call it that. Typos, errors and even admitted on their "estimate" that they had not spoken to my insurance yet. It's been a week. An estimate is supposed to be an itemized break down of the projected expenses the customer is going to incur from the provided product or service. Subpar to say the least don't waste your time.
Hello, and thank you for taking the time to leave us feedback. We take it very seriously and would really like to discuss it with you. If you would be willing, please contact us at (623) 386-7319.
Experiencia fantástica: I had a great experience here after not being at the dentist for a few years. The doctors and surgeons are very knowledgeable from the consultation to a root canal to an extraction, everyone communicates very well. I had a lovely experience with the receptionist team and a special shout out Mariah! You are amazing at your job !
Thank you so much for your review! We’re always glad to receive great feedback!
Experiencia negativa: Went in for X-rays and teeth cleaning this morning. First time at this office as we had to change our insurance and previous dentist not in network. Was told everything looked great except a few spots on my gums. Said I required a deep cleaning including the use of a laser. An over 7000 dollar procedure that after insurance my part was almost 800 dollars. I opted out on that and requested just a basic cleaning and polishing. Was told that they would not do a basic cleaning if deep cleaning was recommended. Is it just me or does that sound a little fishy? After I told them I didn't want the deep cleaning, was told "Ok, you're all set, bye." I can see why so many go to Mexico for their basic dental needs. On a positive note, NO CAVITIES!
We value your feedback and strive to provide an excellent experience at Sundance Dental Group. Please call us at (623) 386-7319 to discuss ways we can work toward improving our service moving forward. We hope to hear from you.
Experiencia fantástica: I don't post reviews often but I wanted to say how fantastic Logan at the front desk , Dr. Francuzik , and her assistant were to me . I walked in without an appointment and Logan went out of his way to get me in . Just amazing service from Logan !! Dr. Francuzik and her assistant were both so very kind and helpful . They explained everything to me as it was happening and they were very easy to talk too . I also REALLY appreciated that they didn't try to up sale me with anything that I didn't need . Fantastic place and I would highly recommend to anyone looking for a great and honest dentist !!
Thank you for the great feedback! You really made our day today.
Experiencia fantástica: Dr. Parker is hands down the BEST dentist I have EVER had!! I also LOVE his staff! Diana, Karla & Andre. They are amazing at always making me feel comfortable and cared for. I have NEVER had a more thorough cleaning as I have with Sol, she is the BEST! And Jade ALWAYS makes sure all my billing questions are answered and completed correctly every single time! They are the best at taking care of me and my family and have never had a bad experience with them!
Thanks for the excellent feedback! We really appreciate it.
Experiencia fantástica: Love coming to this Dentist office! Very friendly and amazing customer service. Specially the front office young lady name Jade. She’s always friendly and joyful, makes the dentist a very welcoming place.
Thank you for sharing your feedback with us. Your opinion plays an integral part in our customer service.
Experiencia fantástica: The staff and dentist were really wonderful. They were compassionate, friendly, kind and explained things in details. I look forward to working with them through the planned dental work.
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Experiencia fantástica: Dr. Parker was very thorough with the exam I appreciate him going into detail and explaining what he was doing. Also the assistant Karla was awesome she was very friendly and explained the X-ray process to us she didn’t talk over us she was friendly and would recommend her and the dr to anyone.
Thank you so much for your review! We’re always glad to receive great feedback!
Experiencia fantástica: Not gonna lie, I’m afraid of the Dentist, or was. I needed a tooth pulled because it was loose and hurting. Dr. Culver was amazing. I’ve never been that numb ever and I felt nothing. Definitely going back to him. Nice guy, explained everything and very thorough.
Thank you for taking the time to leave us such a great review! We really appreciate the feedback.
Experiencia fantástica: I have been coming to this office for a couple years now. I love my doctors & staff. The hygienist I’ve been with mostly is Sol and she is amazing and caring. Always walks me through my cleanings! I’ve seen Dr. Parker as well as Dr. Rekken. They answer any questions I have and always spend time with me versus getting you “in & out” of the office. The front desk staff proactive. Once I’m done with my visit they have cost, treatment plans, and my next visits timeframe ready to go. Good customer service is hard to find these days. Definitely takes good management to get a team this great. See you all in 6 months!
Thanks for the excellent feedback! We really appreciate it.
Experiencia fantástica: Front office staff are friendly and fast. Drs listens well, is intelligent, and patient. Higinist was very kind and professional Feel good after the work I will recommend them.
Thanks for the feedback! We strive to provide excellent service to our patients at Sundance Dental Group.
Experiencia fantástica: Highly recommended coming to see Dr. Parker and Cindy the Hygienist they did such an amazing job with explaining everything. Front office is was amazing and Claudia was great at going over options with my treatment plan!
Thank you for taking the time to leave us such a great review! We really appreciate the feedback.
Experiencia fantástica: I have hyperdontia so I needed 6 teeth removed. They were super nice and informative. My appointment and surgery went well! I am glad I went here. They don't answer the phone too often but I missed most of their calls too so that was a two way street. I definitely recommend. My mom also likes them and she has a phobia for teeth so her being happy with a dentist visit is rare but she does well with the visits here.
Thank you for sharing such positive comments! It really means a lot to us.
Experiencia negativa: The doctor was very nice, but hard to believe that the two teeth that they are saying I need to have extracted for the amount of 10k are the same two teeth that I had to have crowns put on for 1.5k 6 months ago. Hmmm
Thank you for your feedback. Please call us at (623) 386-7319 to discuss how we can work toward improving our service in the future. We look forward to hearing from you soon.
Experiencia negativa: I wasn't satisfied with my visit here. Initially when I arrived for my appointment at 6:45 a.m. everything was going smoothly, however, after being examined by the dentist is when my dissatisfaction started. I needed a scaling and root planning (deep cleaning), the bill for a deep cleaning was coming out to be $884.00 out of pocket expense and I have insurance. This would not be my first deep cleaning so I was baffled as to how a deep cleaning with insurance would come out to that amount, it seemed the receptionist was getting irritated with me because I wanted a clear explanation. I called my insurance and gave them the code that's on the paperwork and the insurance estimated it to be $225.00 for four quads since she didn't have the paperwork in front of her to give an exact amount. I still haven't received a clear explanation from Sundance and the bill was never sent to my insurance so I figure there's some scamming occurring.
Thank you for taking the time to leave us feedback. We strive to do everything we can to make sure that we meet our patients' needs. If you're willing, please contact us at (623) 386-7319 to discuss how we can do better moving forward.
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