Aspen Dental - West Haven, CT

Experiencia fantástica: Needed an emergency treatment and they were awesome. Super friendly staff and really accommodating. The primary dentist was incredible as he thoroughly explained everything, hand a gentle hand and got things done quickly. I couldn't be more satisfied!!

Experiencia positiva: Very professional.Kind and informative

Experiencia negativa: Bad costumer service they don’t know to expect which insurance I ask them 3 4 time are you working that insurance they said yes we working and 1 day before called we not working your insurance and canceled Not professional

Experiencia negativa: Oh my God, you definitely avoid this place. This is a terrible place. They are the worst people ever. The doctor will just keep you in a room waiting nobody ever come and see you. They’ll keep you in there for an hour and then I’ll tell you to reschedule you I’m telling you right now avoid this place.

Experiencia positiva: Everyone was great. The main Dr was very knowledgeable but they were overwhelmed. He did his initial visit and inspection then left with more to do. Then came back and left again then came back. It was not very helpful and made me uncomfortable and nervous. I had an abscess he did pop then left. No explanation. He was very informative but not very forthcoming on what was happening. The dental hygienist ,Gabriela was amazing. The x ray tech, her name began with a K, was amazing as well. Again overall great experience but need more than 1 Dr at this place.

Experiencia fantástica: A really good experience. Everyone I dealt with was courteous and experienced.

Experiencia fantástica: Great dentist. Super kind, patient and understanding. Would definitely recommend everyone to go there.

Experiencia negativa: What a Joke a total waist of time and they charged my Insurance Company $309.00 for nothing but Xray and consultation smh! I agree 100% with Tee Massa they said the same thing to me but the dollar amount was way more than I anticipated. Coincidence or what? Stay away folks

Experiencia fantástica: The team here was absolutely amazing. Olivia went out of her way to help me be seen when I was in a lot of pain. Brandon ensured I understood the financial responsibility and helped me through the process. Dr Park made me feel welcome and comfortable.

Experiencia negativa: nice staffs but not much professional . Very bad experience with XR that I never had before. Unbelievable cast for 2 root canals that I refuse to do it . More than 13k

Experiencia fantástica: The staff was friendly and polite, I love how the team was able to help me be seen. Super patient and made the appointment go by fast. I’m so glad I can work with them! Thank you again.

Experiencia fantástica: Very professional staff and an intelligent doctor. I highly recommend to anyone looking for a Dentist in the West Haven/ Orange area. They work with you to find the best treatment at an affordable cost.

Experiencia fantástica: Had to have an emergency visit over a weekend and everyone was wonderful here. Another crown (4 in total now since Januarythis year), this time a front one, broke off. Hence the emergency. Everyone I interacted with was quite caring about my situation and getting to the bottom of this. I most definitely recommend the West Haven, CT branch!!

Experiencia fantástica: I had a good experience and treated fairly.

Experiencia fantástica: Excellent service staff are very friendly,the dentist is the best I’ve had in 20 years, wish I could give him 100 stars for his work .

Experiencia fantástica: A very nice experience. The entire staff were friendly & patient. The Dentist, Doctor Park, explained all of the possible procedures that I could consider. And I was given clear pricing on those procedures.

Experiencia fantástica: Friendly staff and I had an amazing experience with my appointment

Experiencia negativa: All about money instead of patient care never go back again

Experiencia fantástica: Thought I would be given something stronger than motrin with the work that was done.

Experiencia positiva: Not good at all. I arrived 15 minutes early. About 40 minutes after my 3pm appointment, I was x-rayed and then 1 hour 12 minutes after my appointment time as I was getting up off the dentist chair to leave then the dentist approached me and I told him I was leaving as he apologized for my wait, and I left. Now their charging me for the appointment I didn't have. I won't be back. Kenneth A Cimino Jr.

Experiencia fantástica: I WAS AMAZED WITH THE STAFF AND QUALITY OF CARE SO GLAD I CALLED AND RECEIVED A APPOINTMENT THE SAME DAY.LOOK FORWARDVTO MY NEXT VISIT

Experiencia fantástica: Everyone was so great this will be my new dentist

Experiencia fantástica: I absolutely love Aspen Dental!!! From Day1, I was treated with both professionalism and courtesy, starting with the Office Manager, Colton Day. All the staff has been accommodating and helpful every time I am seen. Dr Park is an exceptional dentist and is extremely skilled in his profession. I also feel that Dental assistants Keena and Nichole are a credit to their profession, as they both have the knowledge, skills, and education to perform their procedures with kindness, dignity, and respect. I am very happy with the care that I receive at Aspen Dental.

Experiencia positiva: I normally have no problems with them. Only that they do not take my insurance this time around. Friendly staff, easy to make an appointment, and clean environment. I would recommend Aspen Dental!

Experiencia positiva: Very satisfied with the dental care which was given to me at the West Haven location. I had a full set of dentures made after having 3 remaining teeth pulled. During all of my appointments, I was called into the room right away and only waited a few minutes before Dr. Dong Parker or a staff member came in. Dr. Parker has patience and is very gentle.The Financial office works with you in getting any financial money.

Experiencia fantástica: I received very good treatment, I greatly appreciate the kind and Courteous Costumer Service at the main entrance Desk she was remarkable. The Dentist was Awesome, accompanied by his Amazing Assistant. I highly recommend this Business, Aspen Dentatl West Haven ct. with a High Five and a Five Star.. Thank you for your Care. Eugene

Experiencia fantástica: Experience was great, price not so great but when you need stuff done you need it so at least they were good to work with great team of professionals working here thank you for being awesome at your jobs!

Experiencia negativa: I had an extremely disappointing experience at Aspen Dental in West Haven. I went in expecting a routine visit and instead felt like I was sitting through a sales presentation. Before even addressing my main concern, I was presented with multiple expensive treatment plans that felt unnecessary and excessive. It was very uncomfortable. What bothered me most was their refusal to sign my required dental documentation until I agreed to treatment. That felt coercive and unprofessional. Medical documentation should reflect clinical findings, not be contingent on accepting elective procedures. I also requested copies of my records and X-rays, which are legally mine as the patient. The interaction around that was awkward and frustrating. Overall, the environment felt more focused on upselling than patient care. I will be seeking care elsewhere and would recommend others get a second opinion before agreeing to costly treatment plans.

Experiencia fantástica: I normally don’t like dentist but I Aspen dental made me feel good.

Experiencia fantástica: Staff was very and doctor were very friendly and professional definitely recommend

Experiencia negativa: Very professional but the hygienist will poke your gums to make you bleed and say you have a gingivitis to try and rip you off for an expensive cleaning. Complete waste of time.

Experiencia fantástica: I just wish they had payment plans from them, if all fails

Experiencia negativa: Was on time for my appointment and waited over 45 minutes to be seen. They didn’t even do a cleaning with my annual check up. And they told me they are in-network with Aetna but not my specific Aetna plan. Absolutely absurd.

Experiencia fantástica: So far so good. The staff is so nice. Just beginning my journey. The only suggestion is that they all introduce themselves on greeting you. Most did but suggestion is it for it to be all and always. Stay tuned smile soon to come.

Experiencia negativa: The reviews are accurate, you will wait about an hour past your appointment time. Then you are brought to an xray room where a tech shoves things in your mouth without changing gloves while she discusses lunch with her colleague. Then the hygienist sees you (literally the only professional in this building, Gabby). Then the dr comes in. There aren't even doors to the exam rooms. So anyone else in the building could hear me talking and poke their head in to see me in a vulnerable state. I had made it incredibly clear I have severe dental trauma, was terribly scared about being seen, am in pain, and abhor going to the dentist....and the dentist laughed and asked " so then why are you here?". This is why people are afraid of seeking dental care. I feel so much worse now than when I came in.

Experiencia negativa: I went here hoping to just get my teeth cleaned ended up spending an hour in waiting room before going for xray. After I did xray I was told I needed deep cleaning and wisdom tooth need to be removed and after insurance I would be responsible for over 4,000. After going over price with finance department I denied the deep cleaning and removal of wisdom tooth...they told me I could not do the cleaning unless I do deep cleaning first. I see this place as a business marketing for selling and no for customers. Because I hav no cavity and I went for a regular cleaning and ended up leaving wid a quote of over 4,000 that I need this and that. Don't go to this place.

Experiencia fantástica: My recent visit to Aspen Dental on Saw Mill Road in West Haven, CT was great! The staff made sure that everything was in place before my dental surgery and the dentist and colleague were extremely accommodating, professional, and ensured I comfortable and relaxed. Post-surgery, the staff checked in on me, confirmed all went well, and I had proper transportation.

Experiencia positiva: Very nice, over an hour wait to be seen. Aspen advertised dentures in a day- very untrue!! I was quoted months away. Prices were over 10k!! For traditional dentures, not implants!

Experiencia fantástica: Thank you for everything I appreciate everything that I did for me keep up the good work God bless you all and have a nice Thanksgiving and holidays

Experiencia fantástica: Excellent. The entire staff and Dr Park were prompt, professional and courteous. Relatively painless experience including an extraction. Highly recommend!!

Experiencia fantástica: I was informed of the procedure step by set and was given information on my total bill and shown what the next step would be step by step and I love the information I was given

Experiencia positiva: On a personal level I was treated well. The office kind of reminded me of a factory and isn’t the most up to date. The price I received for two implants and a bridge was actually equivalent to what I received for having a full bottom arch with four implants. Too steep for me.

Experiencia negativa: I ended up having a tooth that was chipped. Called Aspen dental Aspen dental which I've been there before. When I got there from my appointment they told me I had to pay my balance. I told her that no she's wrong I had spoke to the coordinator with a person who was in charge of the billing and he told me what it was in full. She said no you owes $560. My heart almost dropped. But I needed this tooth to be filled so like a dummy I paid the $560. Ironically when I was on the phone making my appointment for the tooth recording came on advertisements of their facility which included no surprises in our place. $650 is a very big surprise to me maybe not to them. She said it was uncovered by the insurance. But I told her I had early spoke to the initial guy who had assured me that was what my bill was to pay was minimum thinking it would part of my insurance included already and I was all done for my next appointment. Was I freaking wrong! I stopped going there now cuz I need to have a place it was honest I was taking advantage of and they knew it. I couldn't complain but my father they're okay organization... Customers always wrong The bill is always right! Live and learn never again

Experiencia fantástica: They have a wonderful staff, and all the hygenists, assistants are very friendly, and make your appointment less stressful. Dr Psrks is very considerate of your fear and pain.

Experiencia fantástica: They were very friendly and their rates are very competitive. The doctor helped with all my questions and explains my options well. Very satisfied

Experiencia negativa: Aspen Dental didn't fix my problem. My problem was loose dentures. Teeth Aspen had made and were supposedly covered for 7 years. I will not go to Aspen again.

Experiencia negativa: I have been a patient at Aspen Dental for 15 years, which makes this experience especially disappointing. I called on a Tuesday with tooth pain and an infection. The earliest appointment offered was six days out, though they did manage to see me two days later. At that visit, Dr. Park wasn’t sure if my tooth was fractured or if I might need a root canal, and he refused to prescribe an antibiotic until a specialist could review my X-rays. By Friday, my cheek and eye began to swell, and I had to beg the office for an antibiotic. The staff treated me as if I were asking for a narcotic rather than medication for a clear infection. I was finally given azithromycin, which I later learned is not appropriate for dental infections, especially since I am not allergic to penicillin. On Saturday, the swelling around my eye worsened, and I ended up in the ER. There I was told to stop taking azithromycin and was given the proper treatment. I was also warned that infections near the eye can become very dangerous. This was an avoidable and stressful experience that could have been prevented if my concerns had been taken seriously and the correct antibiotic prescribed from the start.

Experiencia negativa: Worst place ever! Worst customer service, worst dentist, it was just the worst! I went to talk about dentures and i filled out the questionnaire for dentures only. The dentist kept bringing up what i didnt want because of money. Dentist Dr. Park didnt care what i had to say he just wanted to argue and debate with me and my partner for 40 minutes. The hygienist comes in to confirm that i dont want implants which sre expensive as hell and way out of my price range and she gave me all these bad things that will happen without implants ( im well aware, my mother in law is 45 years in dental field) older than the hygienist. The general manager had zero experience in the dental field, he was from cvs/walgreens that brings no comfort. The wait was also horrible. I had a 10am we didnt leave until 11:44am. An hour and 44 min for a consult is unacceptable. I do not recommended. Them or seeing dr. Park if someone does go.

Experiencia negativa: I wouldn’t refer this clinic to my worst enemy!!! They are uninformed, unorganized, and the customer service from both the front desk and clinic staff is terrible. We went in for a surgical clearance, and instead of helping, they gave my dad the complete runaround. They even tried to schedule him for a root canal with their endodontist, but because I work in healthcare, I caught that she was out of network and went elsewhere. On top of that, they made my dad come back three separate times for things that easily could have been handled in two visits. Of course, each visit came with its own bill. In total, we paid nearly $7,000 out of pocket at the time of service for those three visits only to get hit with a surprise bill for another $3,500 afterward. So if you’re keeping track, that’s $11,000 in dental services for disorganized care and a stressful experience. Run, don’t walk, away from this place.

Experiencia negativa: Horrible ! I will never go back there again. I waited there for two hours and didn’t even see a hygienist. I will never recommend this place to anyone. The paint was peeling. The equipment was dirty. The people were unprofessional and they kept on rescheduling my appointment. They kept on assisting me and my son had two different appointments At the same timebut he’s only 10. Why would I not sit in his appointment with him?

Experiencia negativa: Aspen is the worst dental center I have ever been to. They told me my upper and lower ones were all ready but they never told me my insurance company wouldn't pay the full amount and that I have to pay the rest which is a very lot. I'm a senior citizen living on social security and I just can't afford it and I don't know what to do. I wish they would have told me all that before I came back there

Experiencia fantástica: Amazing staff always ready to make your experience the best possible. You leave satisfied every time!

Experiencia fantástica: I was in so much pain and they took care of me. And treated me so nice. And. The staff was amazing. Great place and definitely recommended to visit this dentist office. I definitely will be back for more work on me. Thank you so much to all the wonderful staff

Experiencia fantástica: I am so pleased with Aspen Dental right down to Dr Park In West Haven and his Asst. Sayeem Hasan! They took me right in when I told them I was in crisis from an infection in my gum plus I had to get 3 teeth pulled at once with Dr Azaz Awan & he was so sweet, reassuring & gentle that even though I was very scared he relaxed me and made the experience bearable. I highly recommend Aspen Dental in West Haven and have already started referring their practice to people.

Experiencia negativa: The worst. They make you wait for hours and then they take you in and that process takes hours and no procedures are performed this is just for an evaluation. Then you have to wait to find out the cost. LET ME SAY the cost is through the roof. There’s a ton of money you have to pay out of pocket. It’s mind blowing! I was quoted a price for a procedure. When I came back for the procedure they increased the amount. It went from low end hundreds to high end thousands. They are total scammers. Buyer beware!!!! DO NOT GO THERE! THEY ROTATE STAFF AS WELL!! they need to be investigated by the Attorney General.

Experiencia negativa: Terrible went in today for a consultation went in 15 early for my first visit paperwork to then have me wait 1 hr while seeing everyone get called but me and them having appointments later then me. Then tell me there running behind mind you now there about an hr left or so before lunch sorry but am not waiting to be the last patient before lunch so you can rush do better make sure to have like 2-3 hrs before coming here ..

Experiencia negativa: I was given a total cost of $3000. After all my teeth were pulled and they were in process of making my dentures, I was informed it would be $4000. Too late for me to change direction. I maxed out my credit card to pay the $3000 and now I owe another $1000.

Experiencia fantástica: I was having terrible pain, and the team at Aspen of West Haven took great care of me. Removed a cracked tooth same day, no waiting, and I feel much better. Thanks very much!

Experiencia fantástica: Very pleased! Staff friendly ! I was impressed to see when preparing for my X-ray the technician covered the instrument with plastic before putting it in my mouth! Very clean! All areas! Outside and inside! I would recommend Aspen Dental!

Experiencia negativa: Aspen Dental is COSTLY. I have never been charge in my life for a cleaning and check up. I knew from that moment I wasn't coming back. An then they said the amount of work my daughter and I needed was over 30k combined.

Experiencia fantástica: I totally recommend Aspen Dental services I had a excellent experience at the location in West Haven, Connecticut

Experiencia fantástica: Very professional and friendly, everything went so well !! I’m very satisfied for this visit. Thank you for everyone!!

Experiencia positiva: They were very professional, but I wasn’t made aware it was strictly a consultation. Went in (first time) to have a tooth fixed but didn’t happen…make sure it’s not a consultation that’s all. They were very nice. No major complaints.

Experiencia negativa: After being an aspen dental patient for over a decade - this appointment was the first time it felt like an assembly line. I was registered as a “new patient” even though I was there less than 2 years prior. They did X-rays and then a hygienist came in for about 90 seconds and recommended a cleaning (which is why I thought I was there). Then a dentist comes in to say the same thing after being in the room for 60 seconds. Fair enough, expecting a cleaning, I waited. Only to find out that I had to reschedule a cleaning appointment and this was just a “new patient appointment.” This has NEVER been the case in 30 years of going to the dentist. Even if they considered me a “new patient” - I was able to get the cleaning done the same day. This was done so the insurance could be billed as 2 visits instead of one. I will not return to aspen dental - it’s become very disconnected to the patient. Also the facilities & chairs are in horrible condition. Just overall it wasn’t pleasant. Go to your local dentist instead.

Experiencia fantástica: I have full upper and lower dentures and my top ones cracked and they repaired them same day fast and affordable they even seem stronger than before and I eat with confidence thank aspen dental

Experiencia fantástica: I didn’t have to wait long at all, and the people there are so friendly and the doctor was very informative about what was going on and what I needed

Experiencia fantástica: Very good service at Aspen dental on sawmill very good doctors and the technicians courteous and they tell your name and always have a good experience when I go there always get problem solved

Experiencia fantástica: The dentist very nice , helpful and understanding. He explained all to my wife and I I'm having the teeth work done at Aspen Denral.

Experiencia negativa: Front staff were helpful! The dentist was not experienced it seems. I took my 11 yr old daughter there for an emergency tooth ache. She was in agony,so long story short they prescribed her antibiotics and said she needs root canal. So it was a Friday and I guess they close at 12:30,it was 12:10 when leaving and I see they still didn't call in RX. I called and told the front desk who reassures me it will be called in. Not her fault she was helpful. But....5 hrs later I'm still calling all these crazy numbers out of State to help. I finally called her primary physician and let them know and he called in the prescription of amoxicillin. So I'm not sure how to feel. My daughter got no relief and they left her high and dry.

Experiencia fantástica: Very good service. Dr. Park is an excellent dentist. Very patient, advises you on what needs to be done. He extracted My tooth. I felt no pain during procedure and after. Sounds unbelievable.....but true...I had novicane. Never felt the tooth being extracted. Also the antibiotics cleared up the infection prior to extraction day.

Experiencia fantástica: Always the nicest & pleasant team. The oral surgeon is top notch, a serious, professional! Smooth-Jazz music streaming in the background is comforting.

Experiencia fantástica: I was a little nervous at first, but the staff was very kind to me, warm and friendly! My experience with Dr Dong J Park is so comforting, he was so patient with me, being a dentist that certainly his calling! I like him, and I'll recommend anyone to Aspen dental! Thank you Dr Park and the wonderful ladies!!!

Experiencia negativa: By far the worse place to go to get your teeth fixed. They do God awful work and charge you an arm and leg for it. Don't mind paying money for good work but this place will reschedule you 3 or 4 times then screw your smile up. Definitely hiring a lawyer

Experiencia negativa: Incredible pain from permanent denture. Returned over 4 times; never corrected. They wanted to grind bone for these dentures to fit. These upper dentures have never been useable and they wanted to grind my jaw to Fit. Not make denture to my mouth. Also 626.00 increase was added to original quote which without payment no service. This was surprise billing. Illegal by state. After 2626.00 dollars given to Aspen all I have is temporary dentures. Now a legal battle. Caveat Emptor, Buyer beware.

Experiencia negativa: I made an emergency appointment with Aspen Dental for extreme tooth pain. They told me I needed a root canal and crown, however the individual who does this only comes in once a month - so I would have to wait over 2 weeks to get this procedure done, meanwhile I'm in excruciating pain. They prescribed antibiotics and painkillers, and I expressed my concern about being prescribed a strong enough painkiller as I was taking 1000mg of ibuprofen with no effect. I was assured I would be given the proper meds to help, and given enough meds to help me get through the next 2 weeks. They gave me 3 days worth of meds, one being a 600mg prescription of ibuprofen. After I told them that 1000mg wasn't helping. To top it all off, their overall recommended treatment would have cost $7,000 WITH my dental insurance, and the root canal and crown would have cost $2,000 WITH insurance. This is insane pricing for these procedures, and I ended up leaving without scheduling anything further from them. The only reason I give them 2 stars instead of one is because the staff were at least friendly, however it's clear they were not sympathetic to my pain or financial situation and did not care to listen.

Experiencia negativa: Aspen Dental is a complete joke. It’s like the worst type of used car dealership. I went for a cleaning, and they tried to “sell” me over $3,000 worth of “necessary” treatment services after insurance! I’ve never had so much as a cavity in 48 years of life. They made no attempt at comfort or compassion, and were only concerned with selling. Will never return.

Experiencia fantástica: Had an outstanding first visit with Dr. Park at the West Haven AspenDental. The office is modern and clean, the personnel friendly and professional. Each person - X-ray technician, hygienist, office manager and Dr. Park - patiently explained what they were doing and why and repeatedly asked if I had questions. The work that needs to be done was laid out, explained by showing me on my xrays and discussing each issue. The financial side was approached in the same way, line by line. An excellent experience.

Experiencia fantástica: When in to get tooth pulled. Perfectly done. And the consultation for further treatment was very on point and informative. I'm satisfied

Experiencia fantástica: They extremely take good care of you everyone was so nice I was extremely happy with them glad I went to Aspen Dental

Experiencia negativa: Go to another dentist! To book your next appointment after your consultation you have to make a payment or set up a payment plan through a credit card company. I called my insurance, procedures that could be done at one appointment had to be stretched out to 2 appointments, more money for Aspen Dental. Surprise, everyone that visits needs a deep cleaning. A bigger cost that can be applied to your insurance. I question their ethical procedures!

Experiencia fantástica: I haven't been to the dentist since the beginning of the pandemic and Aspen Dental is going to help me get back on track with my dental health. I struggle with mental health issues at times and I was treated with respect and given great direction with how to proceed so I can smile with confidence again. Thanks, Aspen Dental!

Experiencia positiva: Diana is an excellent hygienist thank you for the care and concern. Dr Park is always concerned about the comfort of his patients.

Experiencia fantástica: Love the front desk folk, love my hygienist, love the dentists. So friendly, accommodating and non-judgemental. Always asking for consent to do everything. I hate the dentist but this is my place. Front desk folk are angelic.

Experiencia fantástica: Madison was great, so professional. And Isaac was very knowledgeable and made me feel very comfortable. The hygienist was sweet as well.

Experiencia fantástica: From the moment I walked into aspen dental,I was so nervous but right from the girl at front desk who was very friendly and so helpful,til moment ,I saw Isaac to finish up ,, ,,I was very impressed ,I was there for 4 hours was not a minute was waiting,,they were awesome,friendly,made me feel comfortable, and confident in them that I’m actually not nervous no more ,can’t say enough about all staff and that was first time there ,I’m so happy I went there and so grateful to all staff for everything today ,,,you guys are AWESOME!!!

Experiencia positiva: Very professional. No long waits. Doctor Park definitely put me at ease.

Experiencia positiva: The staff was pleasant, there was virtually no wait time. They provide payment plans and lots of patience. However, the x-rays were brutal. Staff could use some training on inserting the bitewings. In all of my life, I have never gagged during an x-ray. They think its normal. Its not normal.

Experiencia fantástica: Fabulous from beginning to end. Scheduled for emergency tooth pain/broken tooth. Each employee was 100% professional and efficient from check in desk to X-ray technician to dental hygienist to Dr Park (wonderful kind and thorough) Explained repair/extract options etc and the office manager discussing payment options made things easy. The oral surgeon who extracted my tooth and his kind hearted assistant put me at ease and were so kind. My tooth was extracted with proficiency and no pain. For someone who is petrified of dentists, I recommend Aspen Dental HIGHLY as I left there so happy that the process was easy, painless & affordable. Thank you Aspen Dental!! Debra Gorman

Experiencia fantástica: I love the staff so friendly and very professional also the Dr explained everything to me it was an amazing experience they walk you thru all the steps. I will recommend to anyone to go to this place

Experiencia fantástica: First and foremost Dr Park is an AMAZING dentist. He was very gentle, and very efficient. His skills are to be rated with the best.. I recommend ANYONE, that may have fears of going to a dentist office, try Aspen Dental west haven Ct. and ask for Dr Park, and not only was he a great dentist, so was his staff, they were knowledgeable, and curtious, especially his office manager. It’s Aspen Dental for me!!

Experiencia positiva: They seem very nice and clean it was my first visit today, only complaint I have was the 1 hour wait

Experiencia negativa: Terrible service! I provided the receptionist with all my insurance information 4 days before my appointment, while I was getting my XRays, that's when I was told my insurance wouldn't cover. Then I waited 35 mins in the waiting room to be told I'd need to wait to speak with the finance team. After being told my emergency tooth extraction would be $3K, I booked my appointment and was told I'd have a prescription ready to pick up in 1 hour. Here, I am 5 hours later, still in pain, and they forgot to fulfill my prescription. HORRIBLE

Experiencia fantástica: My arrival at Aspen Dental for the first time was the best experience I've every had. The staff was very professional. Kind to my needs. Made me feel very comfortable.. I would recommend Aspen Dental 100%.

Experiencia fantástica: They were fantastic. They listened, and understood i was in pain. Dr Hart and the hygienist were wonderful , attentive and fast. I am now pain free. Thank you so much

Experiencia positiva: My overall experience was okay. It could have been better. I went in for a tooth removal and there was a miscommunication from the workers to the dentist. He gave me a run down of different things they were looking at my teeth. However, I wasn’t there for all of that; I was just wanting my tooth removed and that was it. The dentist did remove the tooth but I wish there was better communication in the place.

Experiencia negativa: Dr. Afshar was excellent. However, the 2nd technician who saw me, was extremely unkind, highly disrespectful and unprofessional. I would explain why but you have a limit on how many words we can use here.

Experiencia positiva: My mouth was not numb enough to put infected tooth, I had to change my appointment for the following week, I’m taking antibiotics and ibuprofen and the inside of mouth is still painful

Experiencia fantástica: I was taken in promptly when I arrived. The staff was courteous and professional. Dr. Park was very pleasant and set me at ease and took his time explaining my issues and options to address my problems without making me feel self conscious about them.

Experiencia negativa: I’ve been going to Aspen Dental in West Haven multiple times a year for several years. Always some issue with my teeth and recurring issues that never seem to get resolved which means money, money and more money. I practice good daily hygiene. I brush twice daily, floss daily and use Procrest mouthwash daily. So Yesterday I went for my checkup and cleaning and more of the same problems that would cost $1000s. I’m beginning to wonder if this issue that never seems to go away is an issue at all. Anyway that was the last straw. I’m not going to keep shelling out money to resolve the same issues forever. After all these years if they can’t resolve the issue then I need to move on to someone who can, that is if it’s really an issue at all.

Experiencia fantástica: Aspen dental is kind and they work together and get the job done! I am very pleased with there service !i recommend that you go pay them a visit !you want be disappointed