West Coast Dental of Rancho Cucamonga

Experiencia negativa: I came in for a cleaning and left with a bloodied mouth and still dirty teeth. My appointment was at 3 and i was seen at 3:35 so not bad typical, but i got back and when i asked for the teeth cleaning the dentist came back to do it he started cutting my gums with the metal hook. It hurt so bad water was going all over my face and clothes and all over my glasses. I’m never coming here again despite my insurance covering it in full id rather pay.

Experiencia negativa: Terrible experience !! This was my first visit to this clinic for deep cleaning. The hygienist failed to perform a proper dental care! It was obvious that she just roughly brush off the surface of my teeth without going through any regular teeth cleaning each individual tooth , polishing and having the doctor do a final check. She rushed through the cleaning in less than 5’ and it was obvious that she simply rushing to get next patients than providing proper patient care! Completely unprofessional! Do not come here for dental care.

Experiencia fantástica: Based on a cleaning, root canal and crown I'm quite happy with them and the work they have done. The staff is very good at what they do and seem to have a great camaraderie which bodes well for the business culture. Dental issues are explained completely and plainly with treatment plans presented without being pushy. They have answered all my questions and have been very accommodating with scheduling. They make good use of technology without feeling gimmicky. I definitely recommend them.

Experiencia positiva: Very bad experience with West Coast Dental, from Rancho Cucamonga, Ca., in the department of financial orthodontics, it is like a street market, I was attended by Ana who did not want to give me her last name, she after giving different prices was held in I told her to write it to me in the budget and she said no, that the offer is only for today, that she is the only one who can make discounts that if I decide another day another person will attend me and he will not do anything to me discount. I tried to call Marcela who is the manager but she never answered me. do not go to that place, the customer service is very bad.

Experiencia negativa: Karen is very unprofessional Absolutely horrible experience at West Coast Dental in Rancho Cucamonga on Day Creek and Baseline. I was quoted one price, then they changed the promised price later and tried adding extra charges. They also worked on the wrong side of my mouth after giving me a numbing shot, which is completely unacceptable. After I complained, they tried forcing me to pay additional fees and taxes. I came back to have the work properly finished, but because my insurance transferred to COBRA, they denied treatment and left me with a gaping hole in my tooth, creating a medical emergency. I had already paid $400 and received no proper completed work. It got so bad I had to contact corporate and even call the sheriff just to file a complaint and document the situation. Now I’m preparing to take them to small claims court to recover my money. This place caused unnecessary pain, stress, and an emergency situation instead of providing proper dental care. I would strongly warn others to be very careful before trusting them with your dental work.

Experiencia fantástica: I hate the dentist but this place was awesome! Shout out to the Dr and their staff! Came in today with no appointment to take care of a tooth ache. Dr gave me options and that’s one thing that stood out from the rest. Thank you to everyone yall jus got yourself a regular

Experiencia negativa: First time going here was the worst. experience ever. The male doctor was so distracted while doing my fillings for my cavities. He was talking so much with the assistant to the point he ends up slipping when he was drilling into my teeth. Not only that, he forgot to put a filling in and it was already drilled out.... Like I said distracted. Never going back here again. I suggest you guys don't either. After that, I went to a different dental place. That's when I found out they didn't put a filling in my cavity, which it did cause me pain, which is why I went to another dental office, that's when they told me. It looks like they drilled into your cavity, but did not fill it. I knew right away after the numbing was gone something was wrong because i felt pain when I ate. The doctors here are very distracted, not good service at all. DONT GO HERE.

Experiencia fantástica: Checking in for appointment was quick, the hassle is mostly because of the wait for the next open chair. While it could have been frustrating, Emelyn in the front was efficient and thoughtful, really doing her best working with her coworkers to respect my time and everyone else’s. It made the whole process feel much smoother and less nerve wrecking, thank you!

Experiencia fantástica: Fantastic dental office! My father and I both have a terrible phobia of the dentist, and we were overdue to go. West Coast Dental saw both of my parents and me on the same day/time. They managed to make it happen on the one day we were all in town together. The entire staff was very generous and patient with the ridiculous amount of panic and emotions I exhibited throughout the experience lol. Shout out to Sydney, Ray, and Emelin in the front, along with Dr Kim and Dr Chen! Thank you for making this high-stress day as seamless as possible.

Experiencia negativa: They originally told me my bill was going to be a certain price, which I paid in full. They later sent me an email saying I had a balance of 90 dollars because they thought my insurance was going to pay more. I called them at 9am to ask about the balance and they told me they would call me back since they didn't have an answer. They never called me back so I had to call them again. They said I never paid my balance which wasn't true. I paid in full what the procedure was originally going to cost. Didn't get an apology for the miscommunication, they just blamed me saying I didn't pay my bill. Then, after pressing the subject, they said they made a mistake on the bill total. So instead of apologizing they emailed me a bill blind siding me and said you never made a payment because they miscalculated. Will never return to an establishment that doesn't take accountability.

Experiencia negativa: Very disappointed in this dental office. Gave it a 1 star rating because the dentist was great, however, their office interactions are not good. The dentist said I needed a deep cleaning. The co ordinator came in before the procedure and advised me my insurance would cover the full amount, there would be no charge to me. I left the office with no co payment. Two months later I receive a bill for $98 for the procedure. I call the office to see why. The employee that I spoke with was quite rude. She told me that just because I was told there would be no charge it does not mean there would be no charge. She interrupted me to state that it is in the contract that they can charge a patient even if they are told the insurance will pay the full amount. What? I am going by what I am specifically told to my face rather than what some small print in a contract says. If they do not know, tell me you don’t know for sure until the insurance payment comes in. If that is the case, they can tell me anything and charge whatever they want after the fact. My decision was made from the information I was given. Additionally, I asked to speak to the office manager. She told me that she was not available because she was with a patient, but assured me I would get a call back once she was available. Well that must be a long visit with that patient because it has almost been a week and I have not received that call. Very poor business practice!

Experiencia fantástica: First time coming here by a referral by my GP. And had a good experience by staff. Thank you to Cindy made it happen for my baby girl. And if need help . She is your girl..

Experiencia negativa: Poor service. Hygienest (not sure if I'm allowed to use names so I'll call her N) was not good, didn't know how to control suction tube, flooded my neck and shirt, forgot to clean half my mouth, and was scraping plaque into my gums instead of away. When I tried to express my concerns she assured me she recently passed her test and knows what she's doing. Front staff frequently forget to follow up on items. They say they call or email but always forget. Even heard other patients arguing with them that they never received follow up. Update: went in today for my follow up cleaning. When I made the appt months ago I requested anyone, but that particular hygienist, however they didn't listen and scheduled me with the same person i wanted to avoid. When I asked why, they said there's nothing in my notes for my request. When I asked why the office manager hasn't called me because they were supposed to call Monday (it's now Friday) they said they're not sure.

Experiencia negativa: Came saturday 8:00 AM and they opened at 8:19 AM because they forgot the key. Wasted my time now im late to work.

Experiencia fantástica: Day was the best taking my x-rays she was so fast and so polite She made my appointment feel great

Experiencia fantástica: One of the nicest office and staff. They were very helpful in getting my mom scheduled for a tooth extraction and explained things well and my mom had minimal pain during the procedure. I recommend this office to anyone.

Experiencia negativa: The worst place, if you want to waste your life just come over to the west coast dental, they can keep you waiting for hours and not doing a damn thing

Experiencia negativa: Most doctors working here are good but the administrative part and front desk is just a disaster. The waiting times are eternal (I was preceeded by 3 relatives leaving this practice because of that reason), they're actually bad at diagnosing disease (one of my relatives had a serious infection and they never noticed it), and they would not do much for you calling your insurance for things to get covered. The most irritating place probably the fact that they're front desk is so uniformly condescending and sometimes outright disrespectful. Whatever happens to you it's always your fault and not theirs.

Experiencia negativa: Had 4 a o'clock appointment, arrived 30 minutes early, watched as 3 other people that arrived after I did get seen. I understand they might have been there for different reason that I was, but at lease come out and tell me it's going to be longer than expected instead of letting sit there like a fool. Won't be back

Experiencia negativa: I scheduled with West Coast Dental because they accepted my insurance and had the soonest available appointment. I specifically booked with Dr. Lilia Kakar (DDS), but when I arrived, a male dentist saw me instead — with no notice or explanation until it was already happening. During that visit, I was told I needed my wisdom teeth removed and was told I could schedule the procedure later. Due to prior commitments, I planned for early September. When I called to schedule, I was told I’d receive a follow-up call explaining the procedure and any costs. That call never came. I called back to follow up, explained I was waiting for that call, and also requested to add a secondary insurance. The receptionist told me it was added but that she wasn’t sure of the coverage details. She promised someone would call me back — which again never happened. After yet another call, I was told they couldn’t give me an exact estimate until the day of the procedure but that my copay would range between $150–$450 MAX. When I double-checked both insurances, only one was listed — so the previous staff had lied about adding my second insurance. When I finally showed up for my procedure, I was told their nitrous gas was “broken.” On top of that, when I asked to confirm the total cost beforehand, I was suddenly told it would be over $800. When I explained what I had previously been told, the staff member said, “I’m not sure why he told you that — I’m not from this office, I’m just filling in.” At this point, I completely lost trust in this office. Every time I called, I got a different answer and no follow-through. It honestly feels like a bait-and-switch operation. I didn’t feel comfortable proceeding — and in hindsight, I’m glad I didn’t. Please do your research before choosing this office. They are unorganized, misleading, and lack transparency in communication and billing. You deserve better care and honesty when it comes to your dental health.

Experiencia negativa: I spent approximately 5 weeks trying to get my wisdom teeth pulled. The only appointment that went smoothly was the first one. The very first appointment they told me I needed my wisdom teeth pulled. They scheduled it for the following Wednesday. I get there and there’s no appointment for my wisdom teeth to get taken care of. They schedule it for the following Wednesday. I get there they tell me the Doctor that’s scheduled doesn’t do the kind of extractions that I require. So they schedule me with a different Doctor on the following Thursday… I get there and THAT Doctor doesn’t do extractions needed for me. So they schedule me with another Doctor at one of their nearby offices in Rancho Cucamonga. I get there and the Doctor that’s supposed to do my extraction is on vacation until October. By now it’s been 4-5 weeks of me showing up to my appointments on time and not being serviced. I’d also like to add that all of my appointments were later in the day. So the Doctor’s had my scans well in advance and chose not to review them before my appointment which put me in this position multiple times. My mouth is killing me, my insurance has since changed and the procedure is no longer covered. Had things gone right maybe week 3 of trying to get this solved I would’ve gotten the procedure done on time and I wouldn’t be in this position. I spent 4 to 5 weeks attempting to get this procedure done. I’m not being compensated for gas or the days I took off work. No one in these offices is competent. Avoid at all costs. I posted this review of their other location. This specific location has a very rude secretary that has awful people skills and she showed zero understanding of the severity of the situation at hand.

Experiencia negativa: First I will say I didn’t want to write a bad review for this location because not every interaction here was bad. My first disappointment was with a dentist who told me the level of pain I was feeling wasn’t what it actually was. He got mad that I told him I felt pain and gave me an injection to numb me but did not wait for it to take affect. He started working on my teeth right away. I requested to file a complaint and the manager wasn’t even apologetic and tried to completely dismiss the dentists clearly retaliatory actions and said she had to speak to the dentist first. When she called back she still did not apologize that I experienced that level of care but scheduled me with another dentist for my next appointment and put a note that I didnt want to work with that same dentist again. At my next appointment I was told I had four free cleanings “due to what they did”. During this visit the same dentist that hurt me came into the room I was sat in looked at me rolled his eyes and walked away. How unprofessional that a grown adult let alone a dentist would act like a toddler. On Thursday I got a root canal and the dentist I saw advised me he would be sending in a prescription for antibiotics. On my drive home I realized I didn’t ask which location he was sending them to since it had been a while since I got a prescription from a dentist and I moved since my last one. I called to ask which location it was being sent to. I confirmed the address with the man I spoke to twice. I went to the pharmacy that same day and they advised it wasn’t ready maybe to try again in an hour so I went later that night and they didn’t have anything. I called west coast the next day Friday and asked to confirm the address with me because they said they didn’t have anything. I was confirmed the same address. I went back to the pharmacy and they still didn’t have anything. So I call west coast again while at the pharmacy I try confirming the address in which I’m told they couldn’t see the full address but they confirmed the street name. The pharmacy recommended they call in the prescription since they still didn’t have anything and I told the woman on the phone of this, I tried giving her the phone number but she insisted she didn’t need it because they had the address. I went to the pharmacy again this morning and what a surprise they still haven’t didn’t have anything. I called west coast again they told me they would tell the dentist to call it in again. Before wasting more time at the pharmacy I called a few hours later to confirm if the dentist called it in they said yes. When I went to the pharmacy would you guess it? They don’t have anything… by this point I am starting to feel early fever symptoms and west coast is closed so I can’t call. Feeling a little desperate I start calling all the Walgreens in my city. I figured it has to be at one of them. I had no luck so I started calling the Walgreens in the next city over and one of them tells me they have it. So here I am in line at the pharmacy a city over from me. I am so incredibly frustrated with West Coast Dental’s complete disregard for their patients wellbeing. I was planning on getting orthodontic work through them once I was done with my treatment but safe to say I will be taking my business elsewhere. It’s so upsetting even having to write this review because a few of the dentists and the assistants I interacted with were really great. But it seems like only half the staff is competent.

Experiencia negativa: This is my first time getting a teeth cleaning here, and it will definitely be my last. I had an appointment for the cleaning, and the entire process took two hours. The front desk staff were not very friendly. After going in and having an X-ray, I just lay there on the chair waiting, while being asked to sign various documentations. The nurse said the doctor would be right there, but the wait felt like a century. After waiting for an hour and a half without the procedure starting, I asked one of the nurses when it would begin. Her reply was blunt: "If you don’t have time, you can reschedule. This is just how long the wait is here." It was only then that I found out I had been double-booked with another patient—sharing the same doctor—and I had to wait until the other patient was done before my turn. If there was only one doctor available, why did they accept two even more appointments at the same time? The cleaning itself was unprofessional too; water kept splashing all over me. After the cleaning was done, I just picked up my phone to reply to one message, which took less than ten seconds. The nurse immediately snapped, "Are you ready? I need to start the polish." It was extremely disrespectful. Overall, the experience was terrible: the wait was way too long, the staff were rude, and even a basic teeth cleaning was done unprofessionally. Please make sure to avoid this unprofessional dental clinic with such poor service! Oh, and throughout the entire visit, no one offered me a glass of water—not even when I asked for one.

Experiencia negativa: Horrible service, not even 5 minutes and they claimed they have “cleaned” my teeth. Installed my crown backwards, and it eventually fell off. Overcharged me for the visit, and then had the audacity to refuse to pay me back my money. Worst dental clinic ever.

Experiencia negativa: Firstly, I want to say that my mom had been searching for a trustworthy dental office for weeks to have her wisdom teeth removed. She was extremely nervous about the surgery, so feeling comfortable and supported was very important to us. When she came across West Coast Dental, it initially seemed like a great choice but unfortunately, we were very wrong. My mom was assigned to Dr. Natalie Tung (License #58329). She was nearly impossible to reach, and when my mom’s surgery date finally arrived, things only got worse. Because my mom could not afford to be fully put under, she paid $300 for laughing gas instead. During the procedure, when she groaned in pain, Dr. Tung told her, “You chose this,” and added that if she couldn’t handle the pain, she shouldn’t have gone through with the surgery at all. Not only was that incredibly insensitive, but the way Dr. Tung handled the procedure was aggressive and unacceptable. My mom left the office with bruises all over her jaw and face. This behavior was not only unprofessional but also deeply disrespectful and disturbing. As long as Dr. Tung continues practicing there, I will make sure others know that West Coast Dental is not a safe or caring place for patients.

Experiencia negativa: Dr. Tung has the worst bedside manner of any Doctor I've ever experienced. Currently she's working out of West Coast Dental in Rancho Cucamonga. She took out my Wisdom teeth on Friday 8/23/25 under Nitrous Oxide treatment. Prior to the procedure Dr. Tung explained that the procedure would be very easy a 15 minute procedure. I was half out and she was super aggressive. Told me to stop crying and told me she could stop and I could go somewhere else if I wanted to. How do you stop a procedure in the middle of it? DO NOT COME HERE TO SEE HER, SHE'S RUDE AND UNPROFESSIONAL. SHE BRUISED ME REALLY BAD AND SHOULDN'T BE HELPING CUSTOMERS OR BE IN PRACTICE!

Experiencia negativa: I do not recommend West Coast Dental in Rancho Cucamonga. I had my wisdom tooth removed last week by Dr. Tung and the experience was extremely unprofessional and traumatic. While under laughing gas, numbed, and unable to communicate, she was aggressive and even squeezed my face so hard that I left with visible bruises. As I began tearing up during the procedure, she sarcastically told me: “You chose to do this, if you knew you couldn’t handle it you should have chosen to go under.” For context, I couldn’t afford to be put fully under, so I paid an additional $300 for laughing gas hoping it would make the process more comfortable. Instead, I was treated with no compassion or professionalism, and I left not only in pain but also humiliated and bruised. No patient deserves to be treated this way. Dr, Tung the oral surgeon o my come twice a month so you don’t even get to talk to her prior to surgery

Experiencia fantástica: I was a walk in on a Saturday with pain. They received me a provided quick service. Dr so friendly!!! Staff all so lovely and kind!

Experiencia negativa: My children and I have been coming here since this office opened and at the beginning the staff were so friendly. I absolutely adore Dr kaukar she is so attentive and thorough, she is the reason why we have stayed. Unfortunately, the customer service has gone down so much. The receptionist in the front and when you call are very rude and unpleasant. Gaby at the front proceeded to argue with me about something that wasent relevant to what I was asking. I then asked to speak to a manager just to be told that the manager was busy and would give me a call back. I have yet to hear from any management. The service here has gone down tremendously. If I could give this place zero stars I would not because of the Doctors but due to the unprofessional and rude staff members in the front.

Experiencia fantástica: Dr Ziad Aldabbi was amazing. My daughter had a root canal done. She was well taken care of through the entire process.

Experiencia negativa: I recently visited West Coast Dental in Rancho Cucamonga, and unfortunately, it was not a great experience. From the moment I walked in, it seemed like everyone at the front desk and throughout the office was in a bad mood. The atmosphere was unwelcoming, and I honestly felt uncomfortable. The only highlight of my visit was my dentist. She was incredibly nice, professional, and informative during my consultation. She explained everything clearly and made me feel at ease. Unfortunately, that was the only positive part of my experience. During the consultation, I was recommended a night guard and gingivitis treatment, which totaled over $1500. I had to politely decline because I simply couldn’t afford it. Afterward, I had my teeth cleaned, but the cleaning itself was rushed and disappointing. The hygienist spent maybe 15 minutes on the entire cleaning, rinsed my mouth, scraped just my bottom two teeth, and polished them quickly. It didn’t feel thorough or professional at all. I couldn’t help but feel like I was being taken advantage of because I have Medi-Cal. It’s frustrating to feel like my care is subpar because of the type of insurance I have. To make matters worse, Medi-Cal dental only covers one teeth cleaning every 12 months, so now I have to wait another year to get my teeth properly cleaned. While my dentist was great, the rest of the experience was disappointing, and I would not recommend this office to others. UPDATE 4/21/25, the customer service line given never reached back out to me and I have to wait a year for my next cleaning. I found a place local to Rancho Cucamonga that offers OUTSTANDING service and I would highly recommend Prime Smile Dental off Baseline and Victoria Park. I already got four of my friends to join as well and the dentist there is very considerate and professional.

Experiencia negativa: Booked through Zocdoc for 12:30 and got a call the night before telling me that my appointment was at 12 not 12:30. They didn’t ask me if I could change just told me that was the time and I needed to show up at 12. When they started looking at my teeth they went “wow no fillings!” And I had to correct them with the amount I have. Which feels weird because shouldn’t they have looked at the X-rays they took They didn’t end up cleaning my teeth at all just water picking and polishing. They didn’t even floss them. Paid $200 for a non-cleaning

Experiencia fantástica: Wait time was a bit long but I expected that at a state funded facility the doctors office is the someway having a job and your own insurance has huge benefits that I took for granted until I lost everything and had to sign up but has been another eye opening experience it’s sad to see the state of the world like this I applaud humanity for setting up a way for people who can’t take care of themselves but I also feel that education is so important we need to show people the benefits of working and taking care of yourself and not rely on government but I applaud the men and women that choose to work at places like this I’m sure there case load is staggering so I thank you for your support in my time of hardship Thank you on a positive the doctor was extremely good at his job my injection was pain free my cleaning was fast and my temp crown was made with great speed even while talking randomly with the DA he did everything very fast and was understanding of my extreme discomfort I get anxiety attacks but I felt very good at this place will definitely go back to fix my mouth

Experiencia fantástica: West Coast Dental, Rancho Cucamonga is outstanding, including; friendly, professional, honest staff.

Experiencia negativa: If I could give 0 stars I would. Left holding on the phone for 20 min and no one even came back to the phone to say they were working on the issue or call me back with the information. Talk about not caring. Referring questions to Corporate Office with no number. Feels like a patient factory Don’t think I’ve ever experienced this at a dental office.

Experiencia negativa: This was the worst dental cleaning I’ve ever had. They tried to upsell me on a deep cleaning and a crown, but I didn’t think it was necessary. I only came in for a regular cleaning, which I do every six months. Once they realized I wasn’t going to spend extra money, they rushed through the cleaning in less than five minutes—it was so careless that my own toothbrush does a better job. I won’t be coming back here for a cleaning, and even if I ever need a deep cleaning, I definitely wouldn’t get it done here. Completely unprofessional.

Experiencia negativa: DONT EVER GO TO THIS DENTIST OFFICE DONT TRUST NO DENTIST THAT WALKS IN THOSE DOORS! YOU WILL LEAVE WITH PERMANENTE DAMAGES & ISSUES! WITH JUST A APOLOGY! THEY DAMAGED MY MOUTH FOR LIFE. I TOLD A FRIENDS COWORKERS ASSOCIATES AND POST ON SOCIAL MEDIA! OH YEAH IF YOU DONT HAVE YOUR INSURANCE INFO THERE NOT GOING TO LOOK UP CRAP. AND TURN YOU AWAY AND WASTE YOUR TIME! UPPER MANAGEMENT SHOULD CLEAN HOUSE! FRONT OFFICE AND DENTIST AND BACK OFFICE! WALK EVERYONE OUT! LAST CHECK! VERY BIAS!

Experiencia fantástica: AMAZING DENTIST OFFICE! The dentist and staff are so friendly. This place has changed my life. I have periodontal disease and Dr. Park is so kind and gentle. Thank you all for improving my quality of life!!

Experiencia negativa: What a horrible place to go to service wise . I had an appointment this morning at 10:00 AM I waited until 10:30 and asked the front desk representative what’s the issue she said will be with you shortly. Then an elderly woman came up and told the representative I want to cancel my appointment I been here since 9 AM this morning. She was told that they only have one doctor showed up this morning. I was kind of surprised why these people that where setting there where not told about this issue . The waiting room was packed . So I told her pls cancel my appointment. She replied you didn’t have to scream at me . Of course I didn’t scream at her I just explained to her that these people were there waiting should be informed of your situation!! These things happen but she insisted that I shouldn’t scream at her . I really feel this Dental Care really needs some shaping up . You can easily notice the obvious nonchalant treatment And the fact is they just simply don’t care. I personally will never go back there again. I’ve had several issues with this place And management never tried to correct it before so I’ve had enough.

Experiencia fantástica: WCD team's professionalism shines through in every interaction. Their dedication to maintaining a clean office environment is truly appreciated. It creates a comfortable and welcoming atmosphere for everyone. Such attention to detail speaks volumes about their commitment to quality. It's a pleasure to experience such a well-maintained and professional service. Lastly, I'd like to give a special thanks to Dr. Young Chen for the excellent deep cleaning, that was virtually painless. I would definitely recommend WCD in Rancho Cucamonga, CA to everyone!

Experiencia negativa: The worst management at a healthcare facility. The office staff is disorganized, rude, and incompetent. They will cancel your appointment and reschedule you, only to call again the next day and force you to reschedule again. Once you go in, you'll have to wait an hour minimum to be seen and anther hours setting inside if ask any question someone else will jump and answer very rude and unprofessionally. One of the employees that I was not talking to her she spoke to me in a rude and abrupt tone regarding my mother’s treatment. The dentist was incredibly nice, professional, and informative during my consultation. He explained everything clearly and made me feel at ease.

Experiencia negativa: Nobody go here!! The staff is chill but they rip you off here. I got my root canal here and it needed to be repaired after a couple years and want to charge me 900 dollars to be fixed. It’s not my fault they did a lousy job in the first place and I shouldn’t have to pay almost a grand for their mistake. Anyways y’all should save money and go someplace else.

Experiencia fantástica: So... I am 33 years old and still have a lifelong fear of the dentist. I had a tramatic experience when I was around 7 and ever since, it's been my #1 fear to do to the dentist. I finally went yesterday to WCD (after about 10years of avoiding) for pain I have had for a while now. When I tell you that the amount of panic I had from leaving my house to get to the office and actually past the x-rays and into my seat, was top notch panic... I must say, even though I was going through it mentally, the lady that took my x-rays, was the absolute sweetest soul. I kind of explained to her I was terrified, and maybe it was also seen on my face or something but she completely understood and was so kind, so helpful and communication was top tier. She gave me a sense of calmness and reassurance I needed to keep going and I'm safe. I got to the chair where I met the Dr. I did end up having to get a few fillings so that instantly made my anxiety skyrocket but he also was so so kind and communicated so well with me through the steps he was going to do. I was fighting my inner self so hard to keep calm and breathe. The second the needle to numb the area entered my mouth was when I hit the top of my anxiety, I felt like I was going to blackout. I never said anything but my mind was racing, but both the Dr and assistant continued to help me through it with their calming presence and gentle touch. The needle hit the gums and I was expecting to feel pain from that point on, but no! Just the tiny pinch and that was it. I was able to breathe a little more realizing that it's not the same place I went to all those years ago, and this will not be same experience I will have had. I couldn't believe it. I was able to sit through him working on me with absolutely no pain. Both continued to check on my and how I was doing. At this point I was just shocked that everything was all ok. I was expecting it to take a long time but Dr was so fast! I don't even think it was more that 25min? I was floored. I couldn't believe it was all over! I wanted to hug them both so bad but I didn't They don't realize that they were the 1st experience back at the dentist and I now have that I believe broke a ton of anxiety I have had all these years and how much gratitude I have for them. I am forever grateful for them. This is big for me. I do have to go back in 2 weeks to get a crown and I know that I'll probably have some anxiety leading up to it since I have had it for so long but I feel for the 1st time in my life, that I will have more confidence going to the appointment and the anxiety levels won't be as bad. This is a huge accomplishment for me. THANK YOU SO MUCH WCD !!! I highly, highly recommend WCD. I won't be going anywhere else!!

Experiencia fantástica: I had an awesome experience at WCD of Rancho Cucamonga! The staff was amazingly professional and kind as well as the Dentist was very gentle and attentive to my sons needs, they made me feel so comfortable and therefore I would recommend anyone for their services!

Experiencia fantástica: Best dental office I've been too in years dr Kakar and Dr cabrera are the best, always so friendly and clean

Experiencia negativa: DON’T trust this place!!! I went here when my insurance changed so I wasn’t able to go to my normal family dentist. I decided to go here but I quickly realized it was a scam. There was patient and nurse arguing in here. The blood pressure machine took forever. But was the real kicked the doctor lied….said I had a ton of cavity’s, needed multiple root canals! I left in disbelief and when I went to my normal dentist when my insurance went back to normal he was like nope your teeth are perfect condition!!!

Experiencia fantástica: The moment I walked in I was greeted and everyone was really friendly. They are so polite and made you feel at ease . The people were helping and took good care of me , I would definitely recommend my friends and family to come here . Thanks again definitely had a great visit.

Experiencia positiva: First off, insurance approval took an extra month and half because the office forgot to put in the request. I went in for my wisdom removal. On the day of, they blindsided me with a procedure not covered by my insurance, and Dr. Joseph was in a rush because he had a seminar later. Thinking it was better safe than sorry, I went ahead. It was $1800 for what in retrospect seems to not be common practice at all for the issues they told me, which were that my roots were very long, posing a risk for oroantral communication in the top molars and exposed nerves in the lower ones. They also said that it's because my age is a limiting factor in bone regrowth, except I'm only 24. I'd love to think the doctor knows best, but I was so blindsided that I didn't really get to ask any questions, so it felt like a cash grab. Also, nobody told me ahead of time that I could use general anaesthetic, which the nurse was very shocked about. They get three stars because the nurses were nice and Dr. Joseph was very much on top of adding pain meds and changing pharmacies after I realised my regular had closed early, so he clearly does care for his patients; just not as much when he's got a seminar to get to.

Experiencia fantástica: This place is amazing! Everyone is super friendly and professional. Got my kids braces and work done.

Experiencia negativa: If there was an option for negative 5, that would be the rate for their service! The most terrible experience my mom ever experienced. The staff was friendly. However, the actual service provided was horrible! My mom was going in for a regular teeth cleaning. After the initial x-ray was done, the dentist offered various treatment plans including deep cleaning. After my mom declined the deep cleaning service, she was led back to the room. They just roughly brushed off the surface of her teeth without going through any regular teeth cleaning procedures such as cleaning each individual tooth, polishing and having the doctor do a final check. We were there for an hour and a half, and actually teeth cleaning was only 5 minutes. My mom speaks very little English. I wonder if that is the reason they think they could just fool her like this?! How they treated my mom was unprofessional and utterly disrespectful, especially given the fact that my mom is going through a difficult time after a loss of a family member. This added another layer of stress to her. It breaks my heart to see my mom going through this unnecessary unpleasant experience that could have be done so differently. I do not recommend this place!

Experiencia negativa: Customer service here is non existent. Kasandra doesn't know how to deal with clients. Due to other policies within our insurance she wants to question us like we make the rules. She then wants to waste time and have us make multiple calls and long hold times for a referral for children then are unable to see! If this is how the front office treats you I can only imagine the back.

Experiencia negativa: Had a crown replaced in April 2023. Broke in half, didn’t even last a year!! First time I have had something this expensive not last.

Experiencia fantástica: Dr. Joseph was very polite and took good care of me. San Juana also very professional and nice.

Experiencia negativa: At my first appointment they didn't inform me that my appt was cancelled because they didn't have an insurance card on file. At the second appointment which was primarily scheduled for general check up and cleaning, they took my X-rays and made me wait for an hour an 15 minutes. No updates were provided, when I complained, they sent somebody who briefly reviews my X rays and asks for re-do of X rays. So I wasted my time driving there for two appointments, waited for almost 70 minutes, was asked to expose myself to radiation to not even get a decent consultation for something simple like a cleanup. Please train your staff before exposing them to unnecessary radiation. I walked out and I am not recommending this place to anyone. They want to get X rays for anything and everything to extract as insurance money. Customer service at this location is terrible. I later called the office manager and was put on hold.

Experiencia fantástica: I really enjoyed my dental experience. My dentist was very professional and knowledgeable. The dentist and staff were very nice and made me feel welcome. Thank you.

Experiencia fantástica: Wonderful service! Want to thank Priscilla for helping me and explaining everything to me. definitely will recommend coming here!

Experiencia fantástica: The first time I came here was when my daughter had a major tooth ache. When I called, they took my information and allow me to came that same day. They took care of the tooth ache and now my whole family will be coming here. The Dr. is super friendly and gentle. Everyone at the office was very friendly and helpful. You don't get this type of friendly faces anywhere else. We now found a good office with a good Dr. and great staff.

Experiencia negativa: The worst management I have ever encountered at a healthcare facility. The office staff is disorganized, rude, and incompetent. They will cancel your appointment and reschedule you, only to call again the next day and force you to reschedule again. Once you go in, you'll have to wait an hour minimum to be seen. They call my phone randomly and hang up after a second. Every single visit, I have been billed incorrectly and in the most egregious case, billed twice as much because of an imaginary deductible. If you decide to come here, make sure you know your insurance plan down to the last detail because the staff WILL make up imaginary charges. And they made me get a procedure which ended up not being covered by insurance which I didn't need. Then they will tell you that you have to speak to a manager and make you wait forever, and refuse to file proper claims with your insurance. Never going back here, and additionally, I'm filing a complaint with the Dental Board.

Experiencia negativa: Changed my appointment time twice on me already. After telling me when I called to make the appt and confirmed with them twice the time in the phone , and they call to confirm 3 days before actual appt & yup you guessed it a different time that what they told me. Has happened 3 time already. Get someone who knows how to write appts in a book schedule. Then they act like I’m crazy because I tell them that isn’t the time you told me. Will be finding a new dentist.

Experiencia negativa: Why I fired West Coast Dental Rancho Cucamonga - this has been a 4 year decision. 4 years ago during COVID - they would not guarantee that staff would wear masks and gloves. I cancelled my appointment. One year later I make appt. Arrive 15 minutes early - seen 1hour late. No apology and they insisted that I needed a “deep cleaning”. Come back 15 minutes before my appt, taken to a chair, sit for 1 hour then only 1/2 mouth done and asked to come back. I make the appt then ghost office for two years. Present time, make appt for x/rays and cleaning. Come 30 minutes early. Only one person ahead of me on sign/in sheet, also 2pm appt. Thought it was odd that 4 parties were seated in lobby. 2pm comes, three parties called in, I am not one of them. 2:20pm and the name of someone else that came in after me is called. I go to the front desk. I say after looking at the sheet “why was someone with a 2:30 appt called back and I had a 2pm appt? Answer? They had an appointment for a procedure! 2:45 my name is called. Going back I tell the tech “No x-rays just a cleaning today. They tell me I will have to wait some more. I tell them they are fired!

Experiencia negativa: My first experience here was a nightmare and I had to return the following week, but I gave them another shot. They are beyond ridiculous, and a waste of time, literally!!!!! I had my 6 month appointment set, which they reminded me of. I confirmed. They had all my insurance information. My insurance covers x rays only once a year, but cleaning twice a year. So when she started the X-rays I let her know my insurance does not cover it twice a year. She checked and came back, and confirmed what I told her, but said they would do it as a courtesy. They then wanted to take me back to the waiting room to wait for pictures to be taken before I could get my cleaning. I opted out of the pictures, but went back and waited for my cleaning. I was then asked if I wanted to reschedule my exam. What? I wasn't even there for anything more than a cleaning. MY INSURANCE DOES NOT COVER THE XRAYS AND EXAM TWICE A YEAR. Anyways, they then told me I couldn't get my teeth cleaned either. Why was I even there? This place is a joke!

Experiencia negativa: Save your time!! They have you waiting 4-5 hours. And they still don't do a good job.... I would suggest looking for local small dental businesses!!! They do better than here!!! Came at 11am and had me out by 4pm with appointment! Ridiculous!

Experiencia negativa: Kind of not happy with them I go in for tooth pain one of the young male doctor takes a look at my tooth he says I need a root canal he says it can be saved and writes me a referral and puts me on medication the medication wore off I go in again due to the pain, he takes a look and says I need a root canal and prescribed me with medication, the medication was not helping I go in two days later my fav doc she tells me that it has to be pulled and she prescribed me with stronger medication which I’m still suffering now I have to wait and suffer I’m sick and tired of being put on medication an in pain

Experiencia negativa: Racism and discrimination. Don’t come if you are Asian. Long wait time, bad attitude, poor service, don’t waste your time. It appears that my Asian background may have played a role in how I was treated. Based on one of the assistant said they never have any complain about the wait time. So my husband and I were the only ones complain the wait time which raises concerns about whether we were intentionally placed at the back of the queue due to our ethnicity? Not even one time we wait less than 1 hour for the past three years. After checking in and undergoing an X-ray, I had to wait for about 30 minutes before the doctor KaKar arrived. When she did, she hurriedly examined my teeth for just 1 minute and then left abruptly. And I had another 30-minute wait for my teeth cleaning. Dr. Kakar spent only 2-3 minutes removing tartar and plaque. The procedure felt me rushed and painful, as if she was solely focused on completing it as fast as possible, with no consideration for patient’s feeling. When I raised questions about the rapid pace, Dr. Kakar’s attitude was indifferent and terrible, and she left without addressing my concerns. I expressed my complaints with two assistants, but neither of them offered an apology or showed any respect. All they did was to pass the buck. It was only when I inquired if this could be due to racism that the second assistant immediately ask the doctor’s return to finish the cleaning. Still the same, no apology. I have been with this dental for nearly three years, today’s experience made me finally decided to switch to other dentist.

Experiencia fantástica: The care I received was amazing. Kassandra was very positive and so nice , she made sure I was feeling well and feeling good about the experience. The atmosphere was very refreshing. The off was really clean and polite. I would definitely recommend coming here to my friends and family. Thanks again to the great staff and kassandra . Have a good day everyone!

Experiencia negativa: I called to get an appointment with an oral surgeon because I need some teeth removed and I have been in a horrible amount of pain. I explained that to their scheduler and they gave me an appointment. Then the next day they called and told me they had overbooked, and that appointment should’ve not been given to me. I would’ve given them zero stars if I could

Experiencia negativa: Has a lot of potential to be great. We showed up 5 minutes early and wasn't seen until 52 minutes after my scheduled appt. time. The clinic lost me after that.

Experiencia negativa: Tried calling them on a sat morning at 8AM the receptionist put me on hold for 7 mins just to make me go away. Then when she finally picked up the phone, I asked if they could help with fixing my temporary crown that had fallen out, they turned me away and said no just because I hadn’t ordered the crown with them.

Experiencia fantástica: I have been avoiding the dentist for over 15 years! The office made me feel at ease. My insurance company had issues with my benefits but the office (along with my insurance rep) resolved the issue and I was able to be seen. If I had to cancel or reschedule I may not have gone. Great customer service.

Experiencia negativa: Dont ever come here!!!! Save your time and money. This was my experience after being under their care for a year. 1.) They always overbook and you have to wait sometimes an hour to get care. 2.) The dentist and other dental staff were nice but the dentist was so rushed having so many patients to deal with. You dont have a lot of time with her. They must be working her hard. 3.) I also got my retainers done here for $3800 but my retainers were lost in transit multiple times. I was stuck with gross old retainers at one point. But my teeth is straighter and they gave me 3 extra retainers for when the old ones break. The dentist did a good job. Its not perfectly straight anymore because my teeth moves but Im ok with it right now. 4.) One of the receptionists here is not nice. She gave me an attitude on the phone for having terminated insurance right before an appointment. I told the person I booked with previously that my insurance changed but they didn't follow up until last minute. 5.) Worst offense of it all. This is what made me leave. I got a root canal from them less than a year ago and they didnt make a proper crown for it. Check photo below. I went to another dentist and got an xray and found out that I have a hole in my crown that can be prone to cavity. I have to pay $700+ to get this replaced at the other dentist with a PPO insurance. I paid almost $2000 for a root canal and this crown. This place wouldnt help get it replaced. I just have to take the loss. There's better dentistries there, and now I know the service I received was subpar compared to other ones im going to now.

Experiencia fantástica: Brought my son in today, very prompt and friendly service. My 16 year old felt confortable with his care and treatment. Definitely recommend.

Experiencia negativa: I moved an hour away, but chose to stay with this location because I’ve always had a great experience with the female dentist (I believe Kavar?) that never took more than 30-45 minutes total. Today, I woke up early to drive the long commute for my 9am routine checkup. After waiting 30min, I ask why it’s taking a while and the front desk lady said they are short staffed. I’m already flustered because I didn’t get called back until 45min from my original appointment time. I had other appts after this one but spaced out 2hrs to have amble time for my next appt. The male dentist doesn’t see me until 10:15am and states that someone will come do my cleaning. I keep checking my clock to plan out when I need to leave. It wasn’t until 10:30am that I got up from my seat to leave, when the front desk lady stopped me and said the male dentist was coming back. If I didn’t get up was he ever going to come back? Would I have waited another 30min? And the cleaning barely took 10min for him to do! I didn’t leave until 10:45am so the amount of waiting for such a short service was unacceptable. If I was going to be seen at 10am, I would’ve scheduled my appt for that time, not 9am.

Experiencia negativa: Got 3 reminders for my appointment, when I got there they were not ready. took 15 minutes to seat me in one of their chairs. E left another 10 minutes wait until they told me they were not ready today. need a new appointment. The left does not know what the right has planned. poor performance…get your act together!

Experiencia fantástica: Went in for my 6 mo checkup. Called me for X-rays no longer than 5minutes after I got there. After X-rays, was taken to exam room Dr Kakar checked me out and was very friendly. I then had a cleaning/polishing and went home. Made another 6months appointment. All in all I was there about 1 hour and was very pleased and happy with my visit. Highly recommend this office for all your dental needs.

Experiencia negativa: You can improve by being more considerate of people’s time. We waited almost 3hrs and we had to walk away. I can understand being short staffed, but you can also be more considerate and reschedule people or let them know the wait can be that long, instead of just saying 30 more minutes and almost 3 hours pass by. Very unprofessional if you ask me.

Experiencia negativa: They take forever to provide service. I had my appointment at 1pm and saw the dentist until 3pm. Everyone in the lobby had been there longer than me.

Experiencia negativa: Ridiculously long delay and poor service. Appt at 4pm got admitted at 5pm. Entire cleaning took 3min and it hurt so much when the doctor rushed through the procees. Dont think she cared. Dont go. Period.

Experiencia fantástica: I WANT TO START OFF BY SAYING I LOVE WEST COST DENTAL.. THEY ALWAYS GREET YOU WITH A SMILE VERY PROFESSIONAL KIND CARING. THEY MAKE SURE YOUR HAPPY . MAKE NOTE THIS PLACE IS SOOOO CLEAN .. COMPARED TO OTHER DENTISTS. WEST COST IS A 12 OUT OF 10.. MOST DEFINITELY HAVE RECOMMENDED MY WHOLE FAMILY TO BE SEEN BY WEST COST DENTAL EVEN MY FAMIL WERE AMAZED HOW CLEAN AND PROFESSIONAL EVERYONE IS THANKS WEST COST DENTAL

Experiencia negativa: Worst experience I’ve ever had.. be prepared to wait at least an hour after your appt in their waiting room. Be prepared to pay out of your pocket even when they say it’s covered by your insurance. No customer service, non existent. If you have a problem and they say they’ll call you back, expect no call back. Save yourself time and energy and money!

Experiencia fantástica: West coast Dental The best best best dentist ever very professional Very good customer service. Went to them cause I had an extraction from another dental place had excruciating pain. They were able to see me Saturday they took my pain away. They kept monitoring my extraction to see if it got better every two days. They did an amazing job. Will definitely recommend West Coast Dental to friends and family. They accept most insurance they have walk ins and they speak Spanish n English.

Experiencia negativa: I waited 3 Hours before I was seen. After I was in the Dentist Chair then they Re-checked my insurance. The assistant had to go out of the room Three times to get Surgical Instruments because the Oral Surgeon did not have them.. There was No sink to spit into. No water or sinks of any kind in the rooms. They did not give me any Aftercare Instructions. I ask for pain pills they gave me Motrin it did not help me at all. My new Denture were not right so they had to send them out again to be Re-made i was expecting to wear my new Dentures home. Other Patients left after 2 or 3 hour wait. A Patient waited 2 hours then they told her they have to verify her insurance they forgot to verify it. Monajean Moreno

Experiencia fantástica: It’s time customer at Western Dental Group. Received excellent service. Everyone was kind and helpful Highly recommend them to anyone looking for a Dentist. Especially Dr Lila Karar

Experiencia negativa: The doctors who wear braces are very bad and have a bad service attitude. Last month I took my son to have his braces adjusted and they came off two days later. This afternoon I went to have them adjusted just after 4:30 and they came off again an hour later

Experiencia negativa: If you have a lot of free time to dined waiting to not get anything done then this place is for you. My experience at this west coast dental location has been disappointing to say the least. From the front office receptionist team to the care team they run on their own time and do not really care about their patients. My first visit on a Saturday there was horrible from the start the receptionist had an attitude and her communication was horrible. By the time I was brought to the back they simply did my X-rays and the dentist Dr. karkhan did an initial review and told me the work that needed to be done. Unfortunately they overbook themselves so much that they weren’t even able to complete the treatment during that visit so they had me schedule a follow up visit. This is a big waste of time. They stated the main reason for bit being able to compete the treatment was due to their being a large volume of other parents that needed care, I guess my needs did not matter. I’m my follow up appointment I arrived early and they were able to get me in quickly which was nice. However the care that was initially spoken about during my previous visit was forgotten about and I had to remind the care team about what I needed. Clearly some type of miscommunication from the front office team to the care team. After that the hygienist was on time and very professional and did a great job on the cleaning. The next procedure I needed was to be done by the dentist Dr. karkhan, initially everything was going well, they numbed my and she stated that she would be back in 5 mins, I wait about 45 mins nowhere near the quoted time, on top of that I could hear her speaking on the phone and doing other things meanwhile I am still waiting. After all is said and done the assistant cokes in apologies for the tardiness and tells me to wait another 2 mins. By the time Dr. karkhan arrived she was now in a hurry and speed through my procedure, which as a patient I believe this is unacceptable, first off please meet the expectations you set, is you say you will be there in 5 min please do so if not please communicate more effectively, I would not have had any problem waiting 45mins if that was the quoted time. Another thing please take your time when handling a procedure for a patient, it is not my fault that you are in a hurry. During my procedure I guess the numbing started wearing off and I started feeling a bit of pain. My tooth that had procedure done is currently very sensitive to cold things where before even coming to this location I had very little pain and only went with the procedure as it was recommended. Overall there is a major lack of professionalism with this West Coast Dental location. I will be going to the previous location I visited before even though it’s an hour drive for me. If you’re looking for a dentist, steer clear of this location, avoid the receptionist team and avoid Dr. Karkhan as she does not care for her patients time or well being, she’ll rush through a procedure and leave you in more pain then you did before.

Experiencia negativa: The front desk staff was friendly upon check-in. The orthodontist rushed through both of my children's exams and did not take x-rays or explain why he recommended the treatment that he did. My children's exams took less than 5 minutes. He spent more time telling my daughter how cute he thought she is. Creepy! The woman that discussed the charges said the promo for 99 down and 99 a month is not something they honor and it's a corporate promo. They had a poster in the window also promoting it! Treatment for my children differed by 6 months yet the cost of treatment was the same. That is odd to me. I felt like we were just a number and the attitude I received from the lady after I told her I don't want to finance only pay cash was very off-putting. I'll be getting my children's braces elsewhere.

Experiencia fantástica: I loved this dentist... the assistant was amazing too... very great staff! and my temporary tooth looks amazing. Can't wait to see what the permanent one looks like

Experiencia negativa: Failed to notify me of the Dentist being off today. Offered another provider who could only perform a general check up. I wasn't there for a check up. Billing issues left and right. Out of pocket costs could have been covered by Health Insurance but clerk just refused to hear otherwise because, "we don't bill health insurance because we just don't." I am never coming back to this horribly run facility.

Experiencia negativa: They just waste my time. Was called to come in early once came in early and still waited until after my appointment to be seen wasting my time making me rush out the house drop off my kids and still be seen later is very unfair. Then I come in today and get told in the office that my appointment has been canceled and I need to reschedule for another day when I got the day off from work to be able to make it to my appointment that I have been waiting on for 6 weeks. I believe in common courtesy and giving me a call would have gone a long way.

Experiencia negativa: Not the first or second or third that I’ve had an experience with how they mess up patients schedules… as if we have to work around their schedule to fit their own needs. Like for example I waited more than 2 hrs in the waiting room and waited one hour in the room, until they come and ask me to come back because the guy needs to take his lunch. So if I could come back later or even sat morning. They don’t put patient care first. Like I said it’s not the first time they’ve done this to me but I also hear that from other patients. I don’t recommend this place. They have a traveler ortho and it’s only there a few days every month. I’ve given this place the benefit of the doubt a lot of times. Still can’t get it organized. I have to miss work every time.

Experiencia fantástica: I love this office! I’m always nervous to go to the dentist but my dentist always makes me feel comfortable and informed about what’s going to happen. She’s down to earth, friendly, gentle, and very talented in dentistry. A perfect combo for a dentist.

Experiencia negativa: A 2.5hr session for a cleaning is unacceptable. My husband went in for a cleaning at 4pm, was in the dental chair and wasnt seen until 540pm to get a cleaning by the dentist. The dentist took until 650pm to clean and advise. Thats almost 3 hrs to be seen for a cleaning that only takes 20-30 min. My husband has patience whereas I would have reacheduled after a 45min wait. Do better West Coast. This will be our last visit.

Experiencia fantástica: I went in for a dental emergency that was causing extreme pain over the holiday weekend. The Dr was very personable and made me very comfortable. My procedure went very well, and I will continue going to her in the future. Highly recommend!

Experiencia fantástica: My advice is get there at least 30 minutes early and be prepared to wait a couple of hours to get seen. The care you get makes up for it. The dentist actually listened and took the time to explain to me her reasons for treatment decisions while also taking into account what I wanted and meeting me in the middle. And she genuinely seems to care about her patients. I love the staff front and back office. One thing I think they don't get enough credit for is how great they are at returning phone calls and reaching out regularly to make sure you get the best treatment. The effort made to return phone calls and resolve insurance issues and just their communication in general really stands out to me. They make everything so easy for me and are the main reason I'm finally getting badly needed work done.

Experiencia fantástica: Love this place!! Dr Kakar is so great, not just as a Dentist but also in the way she treats and talks and listens to her patients. The staff is awesome and I am so happy I found this place Thank you to everyone at West Coast Dental!!!

Experiencia fantástica: I came today to get 3 wisdom teeth taken out. So far it has been a great experience! I had went to a different dentist to get the first wisdom tooth taken out but the procedure was so painful and long that I was worried it would be the same or worse to get the other 3 taken out. At West Coast Dental they were so quick (15-20 minutes in total to remove all 3) and the surgeon numbed the area so well that it has not caused any pain whatsoever and it has already been an hour. I am grateful for the oral surgeon that worked on me today, she knows her stuff and did a great job! I would recommend relaxing and breathing through the nose as much as you can because the pressure can create a sensation of choking. I came out with my lips a bit cut up which is expected because the same thing happened at the other dentist when I got my othet wisdom tooth out. But no pain whatsoever this time. I just followed the instructions the dentist gave and rubbed Vaseline on my lips. I would definitely recommend this place for procedures like wisdom tooth extractions.

Experiencia negativa: I give it a 2 because, every time I have an appointment I can’t be late and if so I have to reschedule and appointment are not available almost 2 months out. Today my appointment was at 11 am and they didn’t take me in till almost 12:00 pm. After my braces I will no longer come back for any work done on me again.

Experiencia fantástica: So kind. Friendly. Welcoming. Diagnosed problems I knew I had but other dentists ignored. (I knew I needed wisdom teeth extraction but no other dentist ever recommended it, probably because I've recently been put on dentical) They made me feel welcome. Did not medicaid shame me like other places (we all fall on hard times, doesn't make us bad people) Highly highly recommend. Best experience I've ever had at a dentist. Everyone is in a great mood and patient and just good vibes all around. From the receptionist to the assistants to the doctor. A++

Experiencia fantástica: Dr.Lila provides excellent care I recommend this dental office to all my loved ones, great care, they speak Spanish here and that's a great plus. Returned for my ortho consultation as well and I was able to get a Ortho plan and a great payment plan, I recommend for you to look into this office if you want braces.

Experiencia fantástica: West coast dental has a great professional dentist and staff that made me fill very comfortable and they know what they're doing and what they're talking about check them out before you go somewhere else and pay much more money.

Experiencia fantástica: I had a great experience with West Coast Dental. The dentist really took care with fixing my fillings. I am so happy with the results