Sonoma Oral and Facial Surgery in Yuma Arizona

Experiencia fantástica: The front dest receptionist wasn't very pleasant but the nurse and Dr were phenomenal

Experiencia fantástica: I went in for evaluation on a wisdom tooth and with a lot of pain. The surgeon was gentle and immediately took care of the issue. I would most definitely go back if I needed to. I highly recommend SonomaOral and Facial Surgery.

Experiencia fantástica: I had a really bad tooth and while others said they could see me in a month the staff and Dr. Joel found a way to take care of me right away. A little tender right now but on the mend thanks to SOFS!

Experiencia fantástica: Yes I'm very happy with the team at Sonoma oral and facial surgery in Yuma Arizona ther are very nice and kind and respectful team the doctor Mr Parkinson is very nice and professional doctor I'm very happy with him i think in my heart ther the best in town thanks so much again

Experiencia fantástica: Drugs were great 10/10

Experiencia fantástica: They are good on what they do. the doctor was good at explaining our procedure and polite.

Experiencia fantástica: Must praise the staff for their care and professionalism during my surgical procedure last Thursday. Everyone I delt with kept me informed of everything they were doing to assure me and help me control my fears and apprehensions during the process. The entire team made sure I was calm and comfortable during my waking time and reassured me when I woke up at the end. They made me feel cared for and confident in the outcome of the procedure.

Experiencia fantástica: Recovery going really well had no complaints. Went pretty smooth and fast for wisdom teeth removal. Explained every question I asked.

Experiencia fantástica: Dr. Burns and his staff were very professional in explaining my upcoming procedure to be performed.

Experiencia fantástica: I met with a new Dr. Who's given me a glimpse of hope. Everyone in the office was really considerate and helpful. Explained everything clearly. I hope everything progresses FW ive had such a struggle. I had Cancer a few years ago and the Dr was very knowledgeable about treatment and whats happening to my teeth. For 2yrs ive tried to get help and insurance contues to cause a struggle for me. Im hoping for all of tte struggles to be resolved. Thank you very much for today's consult. And very much for the respect and kindness. Thank you

Experiencia fantástica: My visit to Sonoma oral and facial surgery was courteous and informative the staff was helpful and explained everything very well

Experiencia fantástica: This is my second time using their services. Highly skilled Dr. and staff. Painless and fast.

Experiencia fantástica: I only had a consult so far, but the staff and Dr, are very kind, thorough and informative. I have clear expectations on what to expect on my next visit.

Experiencia fantástica: Staff was helpful and treatment went well

Experiencia fantástica: Loved this place! I was able to get in super quick for my consult the tech was amazing! They even got my extraction done same day!

Experiencia fantástica: Absolute professionals, I had Dr. Parkinson handle my wisdom teeth extractions, got all four done in about an hour. Practically pain free all day of course varies from case to case, but they definitely will have you covered, do not stress it.

Experiencia fantástica: I was very pleased with the staff and Dr. Parkinson professionalism during my visit. A smile goes a long way when you check in. First time visit.

Experiencia fantástica: Very kind and comfortable office with information delivered to the patient in understandable ways.

Experiencia fantástica: Very satisfied with the experience highly recommended

Experiencia fantástica: You were extremely helpful and tried to help me be at ease for this visit and for the anticipation of the upcoming surgery on July 13. You were also very helpful as I was trying to make payment arrangements. Very much appreciated!

Experiencia fantástica: The staff at Sonoma are top tier, you always feel that you are in the best hands you can be in, they are super friendly and always ask if you have any questions about anything. 10/10 if anyone needs Dental work done I highly recommend Sonoma in Yuma Arizona.(:

Experiencia fantástica: Office staff and dentist are very professional and friendly. My first time there and felt very welcomed and cared for.

Experiencia fantástica: My son was taken care of it was quick and they made sure my son was comfortable and even help him to the car and helped him in so nice here

Experiencia fantástica: Fast and very good service

Experiencia negativa: Worst place ever!!! Front desk girl is beyond disrespectful and rude!!!!!! They cancel appointments and then get mad because YOUR UPSET!!! So unprofessional, literally the worst place in Yuma. Truthfully make the drive to Phoenix, don’t waste your time with these unprofessionals. This place needs to go out of business or the whole place needs to be restaffed.

Experiencia fantástica: The office staff was very friendly and efficient. Very informative visit the doctor was very knowledgeable

Experiencia fantástica: I went for an orientation, and everyone was very professional and friendly. I feel very confident when they do the work on my teeth that I’m going to be very happy.

Experiencia fantástica: The Doctor was so wonderful and kind Very gentle and explained everything thoroughly to me and did a great job. I will be returning here again if I need to Thankyou again so much to the Doctor and Staff

Experiencia fantástica: Nice people working there and Doctor Haralson is a fellow biker. He removed the offending molar without and any problems. Thanks for everything.

Experiencia negativa: they rescheduled me due to an emergency which i understand but i then couldn’t do the time they wanted me to do due to family emergency out of the country and not being healed in time after SURGERY and i asked to reschedule for may n the front desk told me that wasn’t possible i had to do it in april due to a contract with insurance i then called my insurance company to see what was up and they called her bluff there was no reason they couldn’t have rescheduled me for may there was no contract stopping that so very disappointed

Experiencia fantástica: Best Service ever. All staff is very professional

Experiencia fantástica: Went in today for a consultation and they explained everything in detail. The Dr came in and he must of known I was a nervous patient because he said “ I only have the mirror in my hand to look at the tooth.” Yes, the dentist is my worse fear. I feel very comfortable with the staff here and will have my work done here in a couple days and do not expect any issues whatsoever. The asst went over the cost and other questions and booked my appointment and I’ll see them in a few days. Very professional team.

Experiencia negativa: We had 2 insurances, insisted we pay what was left after 1st insurance only in cash before surgery. They told me they would refund us as soon as the secondary paid. 90 days later I called asking where the refund was. Was told to call the business office in phoenix. I called them, they told me "oh, we only refund if the patient calls and asks for it." Um. That's fraud. I did get my refund, then I notified both insurance companies. I will never darken their doors again.

Experiencia fantástica: Really professional and friendly staff. The clinic is clean and I had a great visit. Thank you so much for accommodating me.

Experiencia negativa: Yesterday I had an extremely distressing dental experience with this dentist. As someone who suffers from severe generalized anxiety, including dental-related anxiety, I have learned to cope with my condition as best I can. Despite my efforts, my heart rate spikes and I experience intense fear in such situations. During my appointment, which began promptly after my 12 o'clock arrival, the dentist attempted to numb a lower tooth for extraction. However, upon injection, I felt an electrical shock-like sensation in my jaw and lip, which I immediately reported to him. His response was dismissive and lacked explanation. As my anxiety escalated due to this unfamiliar sensation, I also repeatedly informed the dentist that the tooth remained sensitive despite the numbing agent, although my face was numb. After a considerable wait of approximately 25-30 minutes, the dentist reassured me it was merely pressure, despite my insistence that it was pain. Following additional medication, the tooth did finally start to lose feeling, so the procedure resumed, but when the dentist began digging around the tooth, my anxiety peaked, triggering a rapid heartbeat and difficulty breathing. When I politely asked to sit up to calm down, the dentist abruptly refused to continue treatment, citing my supposed uncooperativeness and the excessive time spent. This abandonment left me distressed and crying. Subsequent attempts to seek care elsewhere were met with resistance, apparently due to communication between the dentists. This experience has left me questioning the standards of care and the definition of 'uncooperative' in a dental setting. How can a patient's legitimate request for a brief pause to manage anxiety-related symptoms be considered uncooperative, especially when compared to the dentist's apparent lack of control over their temper?

Experiencia fantástica: Professional staff. They communicate amazing make sure you understand about your procedure. Thank you all for making feel comfortable about everything

Experiencia fantástica: Great place. Everyone was so nice to my daughter she was so nervous after talking to her she was at ease.

Experiencia fantástica: Very nice people working here.

Experiencia fantástica: My first time in the office, had an excellent experience. Office staff and Doctor are all so nice. Doctor spent time with me and answered all my questions.

Experiencia fantástica: The entire staff, starting with Tiffany and Dr. Haralson are phenomenal. They made me feel so comfortable with their personable bedside manner. They were timely, efficient and caring.

Experiencia fantástica: I give five stars to them. They're wonderful. I would go to them anytime. Love it!

Experiencia fantástica: Professional, courteous, timely. The focus was on me, the patient. I felt like I mattered. Recommend them with the utmost confidence.

Experiencia fantástica: I had a dental emergency and needed a tooth pulled. The office got me in that day and Dr. Haralson was great, very friendly and did the job with not 1 problem. Having a great a vacation now thank to Yuma Sonoma Oral Surgery.

Experiencia fantástica: Felt welcomed for my first visit. Professional, friendly, staff. Would definitely go back, and definitely recommend.

Experiencia fantástica: I was able to get an appointment when I was in significant pain, which I really appreciated. The front office staff was efficient and helpful, and the wait time was minimal. Dr. Haralson explained the procedure clearly and made sure I was comfortable. The treatment was done quickly and effectively, and I left with noticeable pain relief. Overall, a well-run office with professional staff. I would recommend them, thank you again so much!

Experiencia fantástica: Very nice office and staff. They were great!

Experiencia fantástica: Neat and tidy well kept place. Well coordinated team. No complaints. Good place to do business with.

Experiencia fantástica: Very professional and excellent customer support.

Experiencia fantástica: I can't completely express how I feel about Dr. Haralson and the whole staff. They are awesome and have treated me with such kindness, compasion and help in the beginning of something I never expected. I thank them with all my heart and know that we will be in touch through this journey. They are part of my support family. I highly recommend them. Thank you <3 Lynn

Experiencia fantástica: Only 1st console. Pleased with solutions discussed. Very nice folks.

Experiencia fantástica: Had my wisdom teeth removed adventure was really nervous but th people here were able to ease my anxiety by explaining what they were doing and talking to me

Experiencia fantástica: First time here was sent to be seen for a tooth to be pulled did an X-ray scheduled to have it pulled in January the staff here is great answered all and any questions I had regarding what's next to be done and love how clean the place is I definitely will recommend to fam and friends to come here to have work done

Experiencia fantástica: Everyone here is extremely kind and professional! I went it for a referral to get my wisdom teeth removed; the staff explained the process to me and answered all the questions I had. The atmosphere here is great, and I truly cannot say enough about how awesome the staff is!

Experiencia fantástica: Everyone was very nice. I have not had any work done yet but I expect to soon.

Experiencia fantástica: Great service when taking out my wisdom teeth, I was pretty nervous about the pain or the anesthetic but it was awesome. I was given a blanket and a pillow, next thing I knew I was at home eating ice cream! Thank you guys for your kindness and professionalism.

Experiencia fantástica: The doctor and staff were very friendly and professional. Also they took into consideration my after surgery treatment.

Experiencia fantástica: I was so nervous about needing teeth extractions, but this team made the entire experience comfortable and stress-free. From Aaliyah and Genesis in the front office staff who answered my dozes of questions to the incredible nursing staff that made sure I was comfortable and relaxed. Everyone was so patient, gentle, and incredibly understanding. Dr. Haralson did amazing work and checked on me throughout the process. I felt genuinely cared for, and I’m so thankful for this office!

Experiencia fantástica: Office is very clean and staff are friendly a bit of a wait to be called to room. Everyone very helpful and pleasant every question I asked was answered right away and all procedures were explained along with the costs. Next appointment In just a few days

Experiencia fantástica: The staff and the doctor were amazing! What really stood out to me was how professional everyone was and how down to earth and patient the staff was with all my questions and concerns! 5/5 highly recommended!

Experiencia fantástica: I am not the best dental patient, but they were calm, kind, and helped me through the entire process. Would definitely return if mouth work is necessary in my future.

Experiencia fantástica: The entire staff was great. All polite, cordial, and professional.

Experiencia fantástica: Everybody at this place was really nice. Thanks for the Neil Young Doc. Oh and the procedure went really smooth too.

Experiencia fantástica: Amazing staff, answers every question you have, makes you feel safe and comfortable throughout the entire time you stay.

Experiencia fantástica: This is the best service I ever had they cared about me got me in in one day and took my pain away

Experiencia fantástica: A great team, very professional.

Experiencia positiva: Great Doctor has a lite touch explains all procedures. Staff very nice, professional. I was treated with the utmost respect. I would recommend this group

Experiencia fantástica: Excellent facility and staff. Quite accomodating, professional and friendly.

Experiencia fantástica: Doctor and staff are so nice and knowledgeable! Highly recommend!!

Experiencia fantástica: Great office staff and excellent Dr. Prompt, fast and competent.

Experiencia fantástica: Nice office. Professional staff. Timely and suggested natural medicine for healing my mouth.

Experiencia fantástica: I had a great experience at this dental surgery center. The staff was friendly and welcoming, the service was fast and professional, and everything was extremely clean and well-organized. Highly recommend!

Experiencia fantástica: The staff was friendly, professional and handled them selves making the trip to the dentist pleasant.

Experiencia fantástica: I'm in a wheelchair. The doctor extracted my tooth while sat there.. Unfortunately he only extracts teeth.

Experiencia fantástica: Quick and efficient check in. Staff and Dr. were very knowledgeable and pleasant about my procedure. Very informative and made sure I left without any questions.

Experiencia fantástica: It was a good dental appointment. Everything was adequately explained and taken care of quickly. I would recommend them.

Experiencia negativa: I wouldn’t ever go back. Customer service is crap. Front desk girls are rude and treat you like trash.

Experiencia fantástica: Excellent customer service and care. A pleasure to go and be seen (despite it being the dentist ).

Experiencia fantástica: Very professional staff and doctors! Modern up to date equipment aswell as a very clean atmosphere definitely refer them!

Experiencia fantástica: I cannot say enough about the quality service I received. I came in after experiencing a very traumatic event 3 days prior to today and another dentist. From the beginning with getting me in quickly to the procedure & compassion shown to me by the entire staff. I am beyond grateful for their care & service. If you are afraid of dentist but need serious care, this is the place to go. State of the art everything. Thank you to the expert team of Sonoma Dental group!

Experiencia fantástica: Well attended and fast service. Was told what I needed and provided my part of cost.

Experiencia fantástica: The staff were all awsum.the Dr was just as awsum.super easy to work with.i would come again anytime I needed services you girls rock

Experiencia negativa: Waited over an hour for my brother to be seen. They said get there at 230 for a 3o clock apt and he wasn’t seen till after 349

Experiencia fantástica: I have a crippling fear of the dentist, to the point that I couldn’t even walk through the front door without crying, but they were all super nice and patient with me. I definitely recommend this office.

Experiencia fantástica: All the staff and Dr. Haralson were friendly and professional! They fit me in for a procedure and were courteous and professional and helped each other out! Highly recommended!

Experiencia fantástica: Very efficient, caring, and friendly staff. who listens to your needs and acts on your requests. For me an added plus is minimal waiting time in the waiting room. I'm happy to have them from the office receptionist to the nurses to the doctor. Thanks for your help.

Experiencia fantástica: I will be giving 5 stars because the receptionists, the manager, and the two dental hygienists on my visit was absolutely amazing. They were talkative, supportive and caring during the sedation process and all together dental anxiety in a new office. Thank you guys for getting me in and out of my surgery. I feel much better now.

Experiencia positiva: I had a great experience with Sonoma Oral. The office staff was helpful and friendly. Dr. Haralson was very thorough, professional and great sense of humor, which is always a bonus. I would have given 5 stars, if the office and insurance companies worked better together so visits were not always paid out of pocket. Although, this appears to be the new norm with insurance companies denying claims.

Experiencia negativa: "Customer service at a dental office should be consistently strong not only when a patient is considering becoming a client and the office is trying to earn their trust, but also afterward, once they are already under the office’s care. It's important that the quality of service remains high when addressing concerns, answering follow-up questions, or resolving issues not just during initial consultations or procedures. A truly dependable dental practice values patients at every stage of the relationship, not only when trying to secure their business"

Experiencia fantástica: Very professional and friendly staff. Efficient and we're able to take care of me quickly and without complication.

Experiencia fantástica: Professional staff. Explained everything clearly. Spent time listening and making sure I understood what was going to happen. Highly recommend Sonoma Oral Surgery

Experiencia fantástica: Yesterday, I had a pretty smooth and relaxed procedure done. I had 3 teeth extracted. The staff was great from the front desk, the assistants, the doctor. I was sedated and it felt like 15 mins passed and I was all done. Thank you Sonoma for the great care!

Experiencia fantástica: Wonderful staff, and great location!! My daughter had oral surgery and everything went smoothly from start to finish.

Experiencia fantástica: Everyone was super friendly and my procedure got done really quickly.

Experiencia negativa: Receptionist is snarky didn’t allow me to reschedule because I have Medicaid. Didn’t ask patient to schedule surgery they just schedule it and you’re screwed if you can’t make it. You will be sent to Tucson or Phoenix.

Experiencia negativa: I had a bad experience I was lead to believe they were going to pull my tooth.when it was just a consultation. They could have told me that instead of putting me In a chair. I felt lied to and I got upset and told the ladies there that.

Experiencia fantástica: Dr. Kevin Burns was very gentle with me. He knows his job. The nurses were also wondering.

Experiencia fantástica: Once walking into the office. Everyone is all very welcoming and so nice. The whole time there everyone takes their time to help you be comfortable and make seeing a specialized dentist not so scary. Five stars for all of them that work there and not making me drive to San Diego or Phoenix for my daughters’ teeth.

Experiencia fantástica: They were all very nice and professional would recommend them to anyone who wants a good a facial and oral surgeon.

Experiencia negativa: Front desk employee refused to sign me up unless I give her my full social security number. She insisted on getting my full social security number. She said that the doctor will not see me until I give her my full SSN. This behavior will be reported to Arizona medical board.

Experiencia fantástica: 12-17-2024 When the tooth fairy can’t make it and you need your stars to align, then be glad Sonoma Oral and Facial Surgery answered the call. I had a serious dental emergency that required attention beyond my family dentist office. Fortunately Dr. Burns and his caring and professional staff were there to treat my condition. From the first contact, evaluation to the solution, my experience was reassuring that I was in capable hands. Post operative recovery is the beginning of the road to healing and returning to normal health. I am so glad that Dr. Burns and all the Sonoma professionals are here in our Yuma community making a difference in the lives of rural Arizonans. I’ve been a professional Welder throughout my life so you can trust me. I weld. Respectfully MrC