Aspen Dental - Lafayette, LA

Experiencia fantástica: Miya & Krshunna both of them are so friendly and helpful.. make me cozy while dentists checking my teeth..

Experiencia fantástica: everyone was so nice and extremely helpful! WILL be coming back for all dental work!

Experiencia fantástica: Miya and Krshunna were great Lol

Experiencia fantástica: Courteous, and thorough. I was pleased with execution of services wonderful bedside manner.

Experiencia fantástica: Lauren and kaylee greeted me with smiles they were really kind and sweet. Hayes did a great job cleaning my teeth.

Experiencia fantástica: Friendly staff,affordable payments despite having no insurance

Experiencia fantástica: I always feel at ease and well informed. The staff is friendly and helpful.

Experiencia fantástica: Good service and personal. Lauren was a good help!!!

Experiencia fantástica: I was very impressed with how thorough my exam was and the way the team explained each procedure. They’re very knowledgeable about newest technology.

Experiencia fantástica: Dorothy and Lauren were great and helpful

Experiencia fantástica: Very friendly. An quick service. Im justvvery nervous because I won't be getting put to sleep

Experiencia fantástica: Dr. Matherne took time to explain my tooth condition and the available treatment options. All the staff members were friendly and efficient.

Experiencia fantástica: They did awesome job

Experiencia negativa: Wait time was completely unacceptable. My appointment was scheduled for 0930. I had to reschedule two work meetings due to the wait time. I arrived at 0915 and was not seen until 1050. Staff were very professional and apologetic for my wait time. Need to do a better job of scheduling and keeping to appointment times.

Experiencia negativa: My visit at this place was the worst I’ve ever experienced !! I pulled 2 teeth and was preparing to get a partial, the lady that was asked to mole my teeth print was supposedly supposed to be getting off at 2:00 which made her have to stay late to help complete my teeth. She wasn’t happy about that she complained to another female worker while rushing to do my teeth. I had to go back the next day to get my temporary partial and guess what , it was done wrong !!! 1 tooth was bigger than the other & they expected me to be satisfied, I cried .. I was in disbelief, I couldn’t believe this was happening to me and these people did not care . After about 30-45 mins of debating with me trying to make me believe that the temporary partial was supposed to look that way they finally decided to remold my mouth again to redo the temporary partial . So then they tell me that I would get my permanent partial in 30 days, nobody from the office called me so I decided to call them on day 45 asking when would I get my partial or an update on what’s going on , I was put on hold for 33 minutes and then the lady tells me that I will not get the partial until 6 months from 1/12/2026 . I’m angry with myself for choosing Aspen Dental.. I feel like they scammed my insurance , charged a lot of money and gave me dollar tree service. After they pulled my teeth they didn’t give me no type of instructions , I had to ask for pain medication and antibiotics , after asking they let me know that they sent it to Wal-green. DO NOT GO TO THIS PLACE… If I had a lawyer I would sue for insurance fraud and lack of treatment

Experiencia fantástica: Visit went will very professional staff was explained everything in detail by Lauren

Experiencia fantástica: The whole team was nice and friendly!

Experiencia fantástica: Lauren was so helpful explaining charges and helping me to navigate credit application

Experiencia fantástica: The BEST experience I have ever had. Everyone is so polite, and professional. They will put you at ease. I highly recommend Aspen Dental. Nickie was so sweet and helpful

Experiencia fantástica: Easy to make an appointment. Greeted when entering and all employees were kind and explained things well. Nickie is great, try easy to understand what I needed to do.

Experiencia fantástica: The employees were more than helpful very informative about process and procedures Nickie was very helpful as well thank u

Experiencia fantástica: I feel that they try hard to fit what’s needed in ur budget.Lauren actually, it took her time and explain everything that I needed to know as far as the cost and the procedures are concerned she was awesome. She made me feel comfortable and welcome. I really enjoyed my visit and then Aspen dental clinic. I meant to say thank you to the entire staff, the most, especially Lauren.

Experiencia fantástica: Great service, didn’t have to wait long, and very knowledgeable payment staff. Lauren was great, she helped me with payment plans and getting my payment sorted out.

Experiencia fantástica: I didn’t know what to expect but the care was excellent and the employees were kind and professional. I had the same dentist for many years but had to find a new dentist who would accept my Hamana plan. This was my initial visit. I’ll comment more after my crown is completed.

Experiencia fantástica: Everyone was very kind and made me feel at ease after not being to a dentist in so long. Lauren was especially very helpful and understanding during the process!

Experiencia fantástica: I’ve been to several different dentist. Staff and doctors here are top notch!!!

Experiencia positiva: Need emergency root canal. #20. Has crown. My dentist is booked up. Need friday. Asap.please take me Friday or er.

Experiencia fantástica: Krshunna and dr haisley did an amazing job with my final set of dentures and removing fragments to make then comfortable ☺️

Experiencia fantástica: Experience was great from the check in time to the end. Very friendly staff. Lauren with financial was patient and did everything she could to help us to get the right budget.

Experiencia positiva: The initial start of confirming appointment was but service was great and nurse Kishunna was polite and professional

Experiencia fantástica: Lauren was very helpful, the visit was a great experience. Nickie had us in and out and answered all our questions. Everyone was very helpful. I would recommend Aspen!

Experiencia fantástica: Aspen Dental has been a great place to do my dental implants. Mrs Nickie was great at explaining every detail of the dental process. I was left with no questions because she talked thru the whole process step by step

Experiencia fantástica: I have been here several times and so far all of my experiences has been great.Nikki and Dr Brady went above and Beyond making things seem less.

Experiencia positiva: Today I saw Nicki and she immediately saw the problem I was experiencing with my dentures. She was very quick to fix the problem. I left there virtually pain free. I was very satisfied with Nicki’s treatment of me. Thank you!

Experiencia fantástica: Nicki gave me the best experience ever! Each and every time I’m here I find it professional and all the employees are happy, enthusiastic, and great at their profession. Not to mention Kaylee, who was of incredible help to me when I first came in. Another reason why I keep coming back. I received great information from Nickie and the lab techs about cleaning my body and I’m excited to try it out. They are the best.

Experiencia fantástica: They are very nice and explain very well.

Experiencia fantástica: Great experience! Staff were knowledgeable and friendly. Would definitely recommend to family and friends.

Experiencia fantástica: Aspen was amazing my husband had a broken tooth and we went as a walk in everyone was amazing especially Michelle she even called after the procedure to follow up on how he was doing I would definitely recommend

Experiencia fantástica: Very nice and clean office. The hygienist and Dentist are very personable and through. All of the staff were friendly.

Experiencia fantástica: Wonderful Experience, The Staff is very helpful and caring. I Would recommend Aspen Dental to anyone looking to have dental work. I Love My Teeth

Experiencia fantástica: I had such a positive visit today. From the moment I walked in, everyone was kind and welcoming. The dental team was very gentle and explained everything clearly, which really helped me feel at ease. My appointment went smoothly and I truly appreciate the care they provided. I’m glad I chose this office!

Experiencia positiva: I was very pleased with the staff. Overall, I will update once procedures are completed.

Experiencia fantástica: The workers were very helpful and understanding alone with having a great deal of patience with the clients.

Experiencia fantástica: Today was my 1st visit and it was very pleasant. Dr.and staff truly professional and caring. Explained my care to comfort. Looking forward to a long awaited handsome smile .

Experiencia fantástica: I brought my daughter in for an appointment that ended in her needing a procedure. She had some anxiety about the visit and what was recommended. Dr Brady and Nikki were exceptional. They were very understanding about how she felt and talked her through every step while keeping her calm throughout the procedure. Michelle helped explain the cost breakdown of everything and was such a blessing. I’m so thankful for the whole team at Aspen Dental. I would absolutely recommend this facility for any of your dental needs.

Experiencia fantástica: From the minute I entered the door, I was greeted in a professional, and very friendly way, that I noticed right away, an was comfortable from the very beginning. Every person I came in contact with was very professional and polite and treated me with dignity. The doctor mattt Brady, it's very professional, knows how to talk to his patient, and he had genuine concern. I will continue to see him for the rest of my life for my dental needs. What I really like about him he explained everything to me and I knew everything was going to be all right. I already have been talking about him and Aspen dental, and I highly recommend him to anyone. I give him a 10. Thank you so much Dr Brady and staff.❤️

Experiencia fantástica: Everyone was very nice and knowledgeable. I felt no pain and the setting was comfortable.

Experiencia fantástica: Ali and Shaley went above and beyond in their care. Everyone else was just as kind. I look forward to making another visit soon.

Experiencia fantástica: Aspen is the real deal. They are courteous and professional.They treat you with the upmost respect.

Experiencia fantástica: Very nice and very gentle with their patience my experience was great

Experiencia fantástica: Aspen Dental is A Great Place to Go To for all your Dental needs,Everyone is Great

Experiencia fantástica: Lauren & Gabby was nice persons at Aspen Dental. By the way they are all professional, I recommend them. By Abdou T.

Experiencia fantástica: This staff is top notch! Their hygienist Hayes gave my teeth an amazing deep clean and was so kind and informative with the aftercare needed. I’ll definitely be going here as my primary dentist office from now on.

Experiencia negativa: I’ve been a patient of them for over a year and I will have an issues with the two and they could not schedule me till next year but yet their office say they have emergency visits. It is a money scam with Aspen Dental don’t waste your money or time they don’t care about their patients.

Experiencia fantástica: Lauren was very helpful with explaining everything to me before the procedure was done.

Experiencia fantástica: What an awesome crew of people with this company my dad…. Willian Bishop’s experience with them was awesome. Thank y’all so much thank you Nikki!!!

Experiencia fantástica: Lauren and all of the staff were very pleasant to work with..highly appreciated and recommended.

Experiencia fantástica: Great experience. Everyone was so professional and kind. Best experience at a medical office!!!!

Experiencia fantástica: I just had my first of many visits. I was very impressed with the staff and facility. The dentist was a very caring young man that took time to sit with me and explain everything.

Experiencia fantástica: I had a fantastic experience at Aspen Dental. Lauren, in particular, was incredibly helpful and went above and beyond to accommodate my hectic work schedule. She was friendly, attentive, and truly listened to my concerns. The entire staff was welcoming, always smiling, and made me feel comfortable throughout my visit. I would highly recommend Aspen Dental to anyone looking for quality dental care.

Experiencia fantástica: Very thorough and detailed. Nobody likes going to the dentist, but when receiving excellent care, it’s not too bad

Experiencia fantástica: As always, the visit with Dr. Brady with Aspen dental went wonderful. Lauren was very helpful and professional. Always a pleasure to do business with people who are kind.

Experiencia fantástica: Great experience! Friendly staff, clean office, and excellent care. Highly recommend!

Experiencia fantástica: Had a great visit and Lauren was really helpful

Experiencia fantástica: Went in for a toothache. The staff and dentist were very friendly and helpful. They pulled the tooth. I would definitely recommend this place to anyone.

Experiencia negativa: Zero Accountability for any shortcomings on their behalf. Borderline Malpractice. All about Revenue and not Customer Satisfaction Tread carefully if you chose… I’ll spare you the details

Experiencia fantástica: Michelle is a valuable employee at Aspen Dental. She provided me with information to me that should of been given to me on the day my upper teeth were extracted .Because of her kindness and professional experiences she gave me all the instructions that I need to take care of my dentures ,the diet I needed to follow and maðe my visit today.I feel your clinic should recognize how valuable she is to your clinic. It's not often you myself has the chance to have a care giver as professional and kindness Michelle gave me today I will forever remember Michelle. Thank you again Michelle.

Experiencia fantástica: Great Friendly Atmosphere..Thanks Kaylee Office Mgr for being So nice and Helpful..Dr .Great. Hygienist and assistant also May God Bless .Thanks

Experiencia fantástica: Tori did my x-ray while I was in pain from a broken tooth. She was kind and gentle I truly appreciated how she handled the situation. She also provided comfort while I was getting numb for an extraction.

Experiencia negativa: This “dentist” is a scam. I spent two and a half hours in the office with literally less than two minutes with an actual dentist to be told I need seven fillings and a crown. I just went there for a cleaning bc my dentist had retired. I didn’t even get my teeth cleaned. Total scam and dentist was rude

Experiencia positiva: I would not recommend this place. After purchasing the top of the line dentures In 2023 after a much worse 6 mos experience with "Affordable Dentures" on Moss Street, I purchased the 'top of the line"'' dentures from Aspen Dental in Lafayette. After making several appointments for adjustments and fittings, the worst experience involved the lower denture. My old dentures fit much better. And after several prolonged appointments/visits and adjustments, I was very disappointed with my lower denture and was told by dentist that I could ONLY have to purchase a re-lining of the lower denture. I never had to use denture paste with my old dentures I purchased in Tampa, Florida. And the Dentist ignored my complaints on more than the dentures, even being over-charged where I had to point out to get a refund, which I did. P.S. many great reviews, but look at the low ones, because you might end up like one of them. I spend time on giving great views when warranted for their business and hope it helps. I also spend time on bad reviews, hoping it helps improvement. But too many times when businesses respond, it is a stupid, standard reply of Thank you for your input (then they do nothing about making improvements).

Experiencia fantástica: Very courteous. Simple as that, sometimes that's all it takes.

Experiencia positiva: Was hoping for a same day extraction but the pain meds are helping me get to my next appt!

Experiencia fantástica: Great service. Dr Kane was very informative and helpful. All staff were great, even occupied my little one while I received my exam. Special thanks to Nicki and Lauren.

Experiencia fantástica: Every single person in Aspen Dental was absolutely 100% kind, patient and willing to answer any questions I had… from the front desk all the way through to when I had to pay. The customer service is off the charts I did have about an hour wait time before I went to the back, my appointment was at 10am and I was called back around 11am. But there were a lot of people in there and they were obviously very busy, so I didn’t mind… I just read my book. Once I got to the back the rest of the appointment went very quickly. You can tell the entire place works as a team, you can’t move that quickly and effectively and not have good communication and teamwork. The X ray Tech, the hygienist and the financial person(unsure of her title, office manager maybe?)were awesome! The xray tech was super nice and gentle(and super pretty!), dental X-rays aren’t always the most pleasant experience… and she made it great! The hygienist had the coolest energy. Obviously very knowledgeable and great at what he does while ALSO being patient and judgement free. The (office manager?) was also super friendly and tried her best to get my extraction scheduled for the same day because I told her I had to call out of work for an abscess and I’m getting written up for it she cared enough about that to try to help me! Not every one gives a care about other people’s problems but she did and I really appreciate that!! And the technology they had in there was insane! The little wand that took a 3d map of my teeth and bite was the coolest damn thing I ever saw!! All around an incredible first experience here. Can’t wait to get this stupid tooth out my face on Friday!!!!

Experiencia fantástica: Today was my first appt with Aspen. I was a bit nervous as I move forward on my denture process, but they were really nice and patient. The operations manager Kaylee Williams was very helpful in explaining financing and applying my insurances which cut my cost down drastically. She also helped me get partial financing which cut down my out of packet a lot. Dr Mc Steamy Brady was pretty cool. Thank you Aspen

Experiencia fantástica: Doctor and nurses were absolutely professional the whole time. Fast effective dental care at reasonable prices

Experiencia negativa: They were suppose to send meds to my pickup been waiting 3 days and almost impossible to reach then after reacing them they said we have to wait on the dr again sometimes i wish they would feel the pain in having then have them wait for some relief ‍

Experiencia fantástica: Everyone was so pleasant and informative. I loved the fact that the dentist listened to my thoughts and feelings.

Experiencia negativa: If I could give a 0 star review I would I called yesterday to get my wisdom teeth removed I ask if they take my insurance they said yes and they also said the had a free xray and vist special going on and then when I'm half way there I get a call saying if I have dental insurance I said no because yall said yesterday that yall take my Insurance and yall have a free Promotion going on they said no that I would have to come up with 250 dollars for the first vist worst dentist ever I don't recommend anyone to these people!!

Experiencia negativa: The price for the service was revised after sitting in the dental chair for service after agreement for the service price. Was required to pay and extra $1000.00 for the root tooth and $1300 for the crown. The partial is now not included as the plan was presented. No change in dental coverage, but price increased $2300.00 without partial.

Experiencia fantástica: the entire team at Aspen Dental are amazing. from the woman at the receptionist desk, the woman who took my x-rays, and the woman who went over my treatment plan with me (i’m sorry i forgot their names) they are very welcoming and quick. I was a walk in and was seen almost immediately. dental hygienist, Hayes and Dr Brady were extremely nice and thorough. they informed me of everything they were doing and gave me a great treatment plan based off my exam.

Experiencia fantástica: Awesome experience! Very caring and knowledgeable staff. I will be going back for future oral care.

Experiencia negativa: Not very understanding with extreme dental anxiety, though claimed to be over the phone. Called me 2 hours before my appointment begging to go in early, though I was called to the back for the scheduled appointment time. Only a consult, will update once some actual work is done UPDATE 11/3- Arrived partially sedated, as requested due to the amount of anxiety. Waited in the lobby for over an hour while the medication wore off, and they came up an idea that I should probably try again and come back tomorrow morning….after taking off of work to make the appointment today. Zero professionalism. Figured I shouldn’t expect too much from the reviews, but at least I know now for myself. Had high hopes for Doc Brady himself, but now know to stay far away.

Experiencia fantástica: Lauren and Dr. Brady were very nice and comforting. They explained everything with my treatment in detail and answered every question I had

Experiencia negativa: Went there for a cleaning and when you decline all there extra add ons they refuse to clean your teeth. What a waste of time and money. They don't care about what you need all they care about is getting you to do ad ons to what your insurance pays. they are the waffle house of dental offices except they kick you out if you refuse to be covered, smothered, and chunked.

Experiencia negativa: Not a good place. I was called back 45 minutes after my appointment time. The people that examined me did not explain in any depth what was happening or what was needed, instead referring to some consultation I was supposed to receive at the end. The people that work in the office made comments about if I could afford what was needed after they messed up my insurance then asked me to pay for the procedures (still not explained) in full before they would even schedule an appointment. The place was clean and modern. No privacy in the exam rooms though.

Experiencia fantástica: Everyone was so kind. They were very thorough with the examination. They fully explained everything i would need and made ot easy to understand. Pricing was fair.

Experiencia fantástica: The staff was very nice and helpful had no issues with the staff was a great place the staff was very pleasant

Experiencia fantástica: Great experience . Very professional Staff. Worked with my budget. Looking forward to returning and completing the process.

Experiencia negativa: Scheduled an appointment online for an broken tooth. Next spot available. They called to confirm, and when they learned that I was not a "New Patient" they told me that I could only be seen in a month... What a joke

Experiencia fantástica: They are really the only place that l could find in my area that could help us in a timely matter. I do have to pay out of pocket but they set up a payment plan so l could pay overtime. They do take all types of insurance. So big thanks to them for what they have done for my family.

Experiencia fantástica: Everyone who I came into contact with were very nice and pleasant very professional . Awesome experience would highly recommend Aspen dental!!

Experiencia fantástica: Shaft was so kind, and was more than willing to squeeze an appointment in for me. I felt very comfortable.

Experiencia fantástica: The team there was so friendly. As someone not very keen on the dentist they made me feel welcome and didn’t hurt me during the procedure

Experiencia fantástica: Everyone in the office was calm and concerned about my needs. Thank you very much.

Experiencia fantástica: Absolutely will be back. All staff were super sweet and helpful. They will also help find the best plan that works for you to cover any expenses that may not be covered by your insurance.

Experiencia fantástica: Super informative staff. I was given multiple avenues to help with my dental plan and products. Lauren broke down my payment plans and explained my options clearly. Overall, was pleased with my experience.

Experiencia negativa: I had to wait 1 1/2 hours after my scheduled appointment time. They charged me more than what I was told it would cost. The prices are outrageous. Would not recommend.

Experiencia fantástica: We were very pleased with the care we received from Dr. Brady and all the staff . Thank you all for taking the time to help my son ( he’s disabled ) we really appreciate you all !