Primera Dental
Bienvenidos a Primera Dental, su destino de excelencia en odontología familiar y cosmética en Lake Mary, Florida. Aquí ofrecemos un servicio dental excepcional, con un equipo amistoso dedicado a su comodidad y satisfacción. Nuestro consultorio está equipado con tecnología de vanguardia, asegurando que reciba la más alta calidad de atención dental.
En Primera Dental, entendemos la importancia de su tiempo y necesidades. Nuestro objetivo es convertirnos en su hogar dental de confianza al proporcionarle atención personalizada y profesional. Ya sea que necesite un chequeo general, un tratamiento cosmético o atención de emergencia, estamos aquí para ayudarlo.
Además, contamos con un equipo altamente capacitado que incluye al Dr. Amal Hamdi, un proveedor maestro de FASTBRACES®, entre otros especialistas en el cuidado dental. Ya sea que necesite blanqueamiento dental, carillas de porcelana, implantes dentales o alineadores invisibles, en Primera Dental encontramos la solución perfecta para usted.
Nuestra ubicación es conveniente para los residentes de Lake Mary, Longwood, Sanford y Heathrow. No espere más, ¡llame hoy al 407-512-5700 para programar su cita!
Horario de apertura
- Domingo: (closed)
- Lunes: 8h-17h
- Martes: 8h-17h
- Miércoles: 8h-17h
- Jueves: 8h-17h
- Viernes: 8h-16h
- Sábado: (closed)
Fotos de Primera Dental
Servicios y Tratamientos
Primera Dental: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Opiniones en Google
4,8 de 5 sobre 303 opiniones
Experiencia fantástica: Accommodated what I needed. Was very fast with my fillings. Made me feel comfortable during the whole process
Experiencia negativa: Upsell Upsell Upsell to max charge for any potential procedure. I had a cavity on my back molar. They insisted I should get a crown for it. Its the BACK molar...I dont need a crown for it. I told them to just extract it and be done with it. On the day of the procedure they STILL tried to add a bone graft! There's zero need for a bone graft on an extracted rear molar. You really have to watch every line item they try and slip by for you to pay for! Soo many unnecessary charges they try to add. Very sketchy. Also the main dentist/owner is super cold/rude with an attitude. The other one is really nice. +++ UPDATE on their response +++ I had been going to your practice for a few years as its close by and 'had' good reviews. To suggest I confused you with another dentist is pure deflection and an attempt to not take reviews seriously to correct blatant issues. Second, and far more concerning is, who was the rude, unprofessional one that did work on my teeth!! It was only for a single session and was followed up with the other, nicer one but again, an attempt to dismiss your unethical practices.
Experiencia positiva: I truly wanted to give this office five stars because there is so much they do exceptionally well. From the moment you walk in, everyone is incredibly kind, welcoming, and professional. The office itself is beautiful and always spotless, which creates such a comfortable atmosphere. The hygienists are amazing, personable, and genuinely make you feel cared for during every visit. Unfortunately, I have to share my experience with a filling I had done. After spending a few hundred dollars on the procedure, the tooth became so painful that I couldn’t even floss between it without significant discomfort. I returned to the office four separate times because I truly wanted to give them every opportunity to make it right. The filling was even removed and redone, but unfortunately the problem was never resolved. In fact, the tooth hurts more now than it did when I originally had the cavity. This honestly makes me sad because I was so happy to have found a dental office where I felt comfortable and cared for. Now, I’m faced with the stress of finding a new dentist because I’ve lost confidence in having future fillings done here, and that isn’t a decision I take lightly. I sincerely appreciate the kindness and professionalism of the entire staff, and I truly wish my experience had ended differently. My hope in sharing this review is simply to provide honest feedback while recognizing the wonderful people who work here. Reply to dr- My last name has changed and it’s Brittney Ramos in your records.
We have no record of you being in our practice. We believe this review may have been posted in error and encourage you to contact your office for clarification.
Experiencia fantástica: Dr. Hamdi and her staff have been the absolute best. Every single person in this office has been incredibly kind to me, not one person judged me for waiting so long to take care of my dental issues. Dr. Hamdi has been a saint and really cares about her patients and will always provide options (if available). I have had severe dental anxiety from past dentists but Dr. Hamdi and her staff have changed my mindset completely. If anyone is looking for a dentist this is the spot! I appreciate Dr. Hamdi and her staff tremendously and cannot thank them enough!
Thank you so much, Meghan, for your incredibly kind words and for trusting us with your care. It means the world to know we helped you feel comfortable and supported, especially after your previous experiences. Our entire team is committed to providing compassionate, judgment-free care, and we’re so grateful you took the time to share your experience. We truly appreciate you and look forward to caring for your smile for many years to come!
Experiencia negativa: Please be aware they charge a $45 cancellation fee. No matter the circumstance ! You are responsible for paying during your next scheduled appointment. They are well within their right to charge whatever they want and create policies that push customers away, with no exceptions. They couldn’t care less, they are profiting off the misfortunes of others. Mind you this is my FIRST time trying to reschedule. I’ve been with them before. But they don’t care. The receptionist let me know they just want the money. Well I’m not coming back !!! You’ve lost a customer that you would have made much more than $45 off of. I needed my wisdom teeth removed, a cleaning, and whatever else the dentist assessed. Simply put, another dentist office will make a profit off me. I’m definitely not coming back here just so they can charge me $45 plus my additional services, that’s ridiculous. They are double dipping. They receive their payout from insurance and also want me to pay out of pocket for a rescheduling fee they added. Very sneaky.
Thank you for your feedback. We understand that unexpected situations can arise and are sorry you were disappointed. Our cancellation policy is shared with all patients in advance and is designed to help us manage reserved appointment times, especially when last-minute cancellations prevent us from offering that time to another patient in need. This fee is not covered by insurance and is separate from any treatment benefits. While we respect your decision, we wish you the very best in your future dental care.
Experiencia fantástica: Dr. Hamdi went above and beyond for us, and I’m so grateful. She is incredibly patient, caring, and thorough, even in more difficult situations. Her work is excellent, and she makes you feel comfortable and taken care of. The office is always spotless and staff is so friendly. I highly recommend her to anyone looking for a dentist they can truly trust!
Thank you so much, Remi, for your incredibly kind words and thoughtful review. It truly means so much to us that you took the time to share your experience. We’re honored by your trust and are so glad you felt cared for, comfortable, and supported throughout your visits. Providing patient, thorough, and compassionate care is always our top priority, and your feedback means the world to Dr. Hamdi and our entire team. We deeply appreciate your recommendation and look forward to continuing to care for you and your family!
Experiencia fantástica: The ladies are amazing, they made me feel so Comfortable, my family and I found the perfect dental office. I’ll recommend this dental office 100x if I have too. Thank you so much ladies
Thank you so much, Junior!
We truly appreciate your kind words and are so happy to hear that you and your family felt comfortable with us. Creating a welcoming and positive experience for every patient is our top priority, so your feedback means the world to our team.
Thank you for trusting us with your dental care and for recommending our office. We look forward to seeing you and your family at your next visit! ✨
Experiencia fantástica: Very happy. The Dr and staff are very welcoming, polite and show great care.
Thank you so much, Angela!
We truly appreciate you taking the time to share your experience. It means so much to our team to hear that you felt welcomed and well cared for. Providing friendly, attentive, and high-quality care is always our goal.
We look forward to seeing you again at your next visit! ✨
Experiencia fantástica: I have been with Primera Dental since 2018 and they provide exceptional service. Only area for improvement is stop trying to sell me extra stuff, but that comes with business operations. Highly recommend them for basics to advanced dental care. Professional, clean and courteous provider and care team. Cheers---
Thank you so much for your continued trust and kind words. We truly appreciate you being part of our practice since 2018 and are glad to hear you’ve had positive experiences with our team and care. We also appreciate your honest feedback. Our goal is always to inform patients of available options while respecting individual preferences. Thank you again for the recommendation and support. We look forward to continuing to care for you!
Experiencia negativa: I have been using their services for more than 3 years. My wife decided to switch dentists because the last time she went to here, they told her she had 4 cavities and needed 4 fillings. My wife went to two other doctors this week, and it turns out she doesn't have any cavities.
Thank you for your feedback. Dental findings can vary between providers based on clinical judgment, diagnostic criteria, and the timing of evaluations. Due to patient privacy regulations, we are unable to discuss or verify individual situations in a public forum. We welcome direct communication so concerns can be reviewed appropriately.
Experiencia fantástica: Dr Hamdi and her team are incredible. I had a dental emergency, knocking my front teeth out of my mouth. I was seen immediately. From the front desk to the hygienist to Dr Hamdi, all have been kind, patient and took their time to help and guide me through this traumatic experience. My care is ongoing and I trust Dr Hamdi 100%. I highly recommend Dr Hamdi and her team.
Thank you, Lisa, for your heartfelt review. It means the world to our team to know you felt cared for and supported during such a difficult time.
We are honored by your trust and are committed to continuing to provide the same level of compassion and excellence in your ongoing care. Thank you for recommending our office.
Experiencia fantástica: Dr Hamdi and her staff are amazing. My daughter and I have major history with dentists from CA to FL..Without writing a book, I would absolutely recommend this office. Dr Hamdi solved situations that other dentists had given up on. She goes more than the extra mile…she finishes the job while explaining clearly each and every decision! Her office staff are kind and knowledgable. Always greeting with a smile. Don’t hesitate to make an appointment. You won’t be disappointed.
Thank you so much, Linda, for your thoughtful and heartfelt review. It truly means the world to us. We’re honored to care for you and your daughter, and we’re grateful for the trust you’ve placed in our team.
Dr. Hamdi and our staff are committed to going above and beyond for every patient, so hearing that you’ve felt supported and well-cared-for makes our day. We’re always here to answer questions, explain every step clearly, and ensure you feel comfortable and confident during your visits.
Thank you again for your kind words and recommendation. We look forward to continuing to care for you and your family! ❤️
Experiencia fantástica: Dr. Hamdi, Ashley, Pam, and their team radiate kindness and good energy, sprinkling in just enough laughter to coax out a smile. Their dental practice is enamel-solid—professional, efficient, and supported by a spotless, bright, and welcoming facility. With modern equipment and skilled care, they leave me feeling freshly polished… and just a little sheepish about my less-than-faithful flossing routine.
Hi Keenan,
Thank you so much for your wonderful review and for the kind words about Dr. Hamdi, Ashley, Pam, and the rest of our team. It means a lot to know that our energy, laughter, and attention to detail help you feel comfortable and well cared for. We’re grateful for your trust in us and we’ll keep doing our best to make every visit just as positive ! flossing habits and all!
Experiencia fantástica: 10/10 recommend!! I had a fear of the dentist and have not been in 6 years. I came for a checkup and needed a deep cleaning. I was in fear but they gave me numbing jell and I felt nothing. The hygienist Vanessa was amazing and very communicative!!!
Thank you so much for your kind words and recommendation! We’re thrilled to hear you had a positive experience with our team. We’ll be sure to share your compliments with Vanessa. We truly appreciate you trusting us with your care and look forward to seeing you again!
Experiencia fantástica: Can’t recommend enough. Everyone is so nice. Best cleaning I have ever had and got a crown placed they were so gentle and it’s hard to tell which tooth is the crown!
Thank you so much for your kind words! We are thrilled to hear you had a great experience with our team. We appreciate your trust in us and look look forward to seeing you again!
Experiencia fantástica: I've had an amazing experience at Primera Dental. From the front desk being so helpful with appointments and schedules. The staff is very professional and knowledgeable. Willing to take the time and explain my procedures. I went through an amazing transition with my teeth. Replaced all my upper teeth with crowns and whitening for the bottom teeth. I have an beautiful new smile. I never expected my smile to look this great. I highly recommend Dr Hamdi she listened to all my concerns and fulfilled the needs I presented her with. She's very gentle and for the first time ever I actually look forward to my appointments at a dentist office. Thank you Dr Hamdi for my beautiful smile.
Thank you so much for your kind words, Richard! We’re thrilled to hear you had such a positive experience with our team. We truly appreciate you taking the time to share your feedback and are grateful for the trust you place in us. We look forward to continuing to provide you with excellent care!
Experiencia negativa: My wife and kids went here for a couple of years and had a very poor experience. Every single time they supposedly had multiple cavities - to the extent that it was becoming hard to believe. We eventually changed dentists and learned that we were right. We will never go here again.
Thank you for sharing your feedback. We’re sorry to hear that your family didn’t feel confident in the care they received. Our clinical recommendations are always based on thorough exams and diagnostic evidence, and our priority is to provide honest, ethical treatment plans for each patient.
We understand how frustrating it can be when different providers offer differing opinions, and we always encourage open communication so we can answer any questions or concerns directly at the time of visit.
We wish you and your family all the best with your current dental care provider.
Experiencia negativa: I very rarely write reviews, but I had a very different experience here. If the review was about the friendliness of the staff, it would be 5 star all the way, but it is about the whole experience. I set an appointment as a new client to get my routine teeth cleaning. Everything started out pretty much as you would expect, they took the pictures and then the Dentist came in. she was very nice and went over some extra work she was recommending and gave me the quote to do it. I explained, that for this appointment, I only wanted a routine cleaning, but I would set an appointment for her recommendations as it was clear I needed that too. I waited for about 20 minutes, when the assistant came in and told me they could only do the extra work, or the routine cleaning today and wanted me to do the other treatment. That treatment was pretty expensive and I repeated that I was here for a routine appointment and just wanted the cleaning. I waited another 20 minutes and was moved into another room. Here they started what I thought was a normal cleaning, but the tech after looking at my pictures and teeth, said she wanted to do a "deep cleaning". She came back with a price of about $350 to do that, and I repeated I only wanted a routine office visit and cleaning. She then refused to do it if I didn't pay the uncharge. so after two hours, they took the pictures, refused to do a cleaning if I didn't pay the upcharge and now I have to wait for a little over a month for them to send the invoice to my insurance company and for them to pay it so I can get copies of the pictures to go a Dentist who will do it. I feel very disappointed in them, they have every right to uncharge as a business, but to refuse a general cleaning because I wouldn't pay, seems pretty unprofessional to me.
Thank you for taking the time to share your experience. We’re truly sorry to hear that your visit left you feeling disappointed—that’s never the experience we aim to provide.
As a general practice policy, our clinical recommendations are always guided by a patient’s overall oral health and long-term well-being. In certain cases, a routine cleaning may not be appropriate if signs of periodontal concerns are present, and a deeper cleaning is needed to ensure safe and effective care.
We understand that unexpected treatment recommendations and costs can be frustrating, and we aim to communicate as clearly and transparently as possible at every step. Ultimately, it is always the patient’s decision how to proceed, and we respect that fully.
We appreciate your feedback and are always working to improve communication and care. Please feel free to reach out to our office directly if you’d like to discuss anything further.
Experiencia fantástica: Premier dental is a great place to go for your dental needs the staff is very knowledgeable and friendly at the same time being very professional.My entire family of Three Is happy with their services. I highly recommend Primera Dental. When I arrive for my dental appointment, the staff is very happy with smiles on their face and a welcoming attitude. Thank you Premier Dental
Thank you for this kind review!
Experiencia fantástica: an outstanding experience with Dr. Hamdi and the entire team at Primera Dental! I recently had a crown procedure, and I couldn’t be happier with the results. Dr. Hamdi is incredibly skilled, gentle, and thorough—making sure I was comfortable and informed throughout the process. The crown fits perfectly and looks completely natural! The staff was also warm, welcoming, and professional, creating a great atmosphere from start to finish. If you’re looking for top-quality dental care, I highly recommend Dr. Hamdi!
Thank you so much for your kind and thoughtful feedback! We’re honored by your recommendation and thrilled to know you had a positive experience with our team. Providing attentive, skilled, and compassionate care in a welcoming environment is what we always strive for. We truly appreciate your trust and support!
— The Primera Dental Team
Experiencia negativa: Unfortunately our last experience was not positive with my 10 year old. We have been using Dr Hamdi for several years for regular cleaning and annual checks, I do not recommend for fillings or other procedure like dental extraction since with my daughter, a simple procedure turns into a very painful process where she couldn’t handle with empathy for the kid, shushing her, not believing on her crying and rushing the process, deciding to left the job unfinished with a molar broken and referring my daughter to a pediatric dentist to complete the extraction. The doctor’s assistant showed more compassion and sweetness.
Thank you for your feedback, and we’re truly sorry to hear that your recent experience did not meet your expectations. We understand how challenging dental visits can sometimes be for young patients, and we always strive to provide care with compassion, patience, and professionalism.
When working with children, our team is guided by both clinical judgment and a focus on their emotional well-being. In some situations, a referral to a pediatric dental specialist may be the most appropriate next step to ensure the child’s comfort and safety.
We appreciate your input and will continue to reflect on how we can improve the experience for every patient and family we serve. If you would like to speak with us directly, we welcome the opportunity to connect further.
Experiencia fantástica: My experience at Primera Dental was wonderful! Sasha is incredibly friendly and efficient, making check-in and paperwork a breeze. Dr. Hamdi is a true expert in her field; she explained my treatment options clearly and helped me make informed decisions about my dental care. The office is bright and clean, creating a comfortable environment. I’m so glad I found this practice!
Thank you so much for your thoughtful review! We’re thrilled to hear that you had such a positive experience at Primera Dental. Sasha and Dr. Hamdi will be so happy to know their care and communication made a difference. Creating a welcoming and informative environment is what we strive for, and we’re grateful you chose us. We look forward to seeing you at your next visit!
Experiencia fantástica: Highly recommend Primera Dental ! The staff is friendly and professional. I’m so happy with my care!
Experiencia fantástica: From check-in to check-out, the service was exceptional! I appreciate how Dr Hamdi is always so attentive to my needs.
Thank you so much for your kind words!!!
Experiencia fantástica: Visiting Primera Dental was a delightful experience! The moment I walked in, I was greeted with smiles and a cozy atmosphere. Selena was attentive and made sure I was relaxed before my appointment. Dr. Hamdi is a true professional—she explained everything clearly and made me feel like I was in great hands. I appreciated the thoroughness of my exam and the personalized care I received. This office has earned my trust, and I’m excited to keep coming back
Thank you so much for your kind words! We’re thrilled to hear that you felt welcomed and well cared for during your visit. Creating a comfortable, attentive, and professional experience is something our entire team strives for every day. We truly appreciate your trust and look forward to seeing you again!
— The Primera Dental Team
Experiencia fantástica: Great dental experience! The hygienist was thorough yet gentle, and Dr. Hamdi explained and answer all my questions. I felt well cared for! 10 stars⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Thank you so much for the glowing review—and the 10 stars! We’re so glad to hear you felt well cared for. Our team is committed to providing gentle, thorough care and clear communication every step of the way. We truly appreciate your support and look forward to seeing you again!
— The Primera Dental Team
Experiencia positiva: I had an exceptional visit at Primera Dental. The team is fantastic—so attentive and caring! My appointment was promptly on time, which I really appreciated. Dr. Hamdi is knowledgeable and takes the time to listen to your concerns. I felt well taken care of throughout my cleaning and check-up. The follow-up care instructions were clear and helpful. I highly recommend this dental practice to anyone looking for quality care!
Experiencia fantástica: Absolutely amazing experience at Primera Dental! The team is incredibly friendly and professional. I had a routine cleaning and was pleasantly surprised by how gentle and thorough the hygienist was. Dr. Hamdi is fantastic—she took the time to answer all my questions and even provided me with tips for better oral hygiene. The office has a warm, inviting atmosphere, making it a place I actually look forward to visiting. Five stars all the way!
Experiencia fantástica: I can't say enough good things about Primera Dental! From the moment I walked in, the staff made me feel welcome and at ease. Dr. Hamdi took the time to explain every step of my treatment, which really helped alleviate my anxiety. The office is immaculate and equipped with the latest technology. I left feeling confident about my dental health and excited for my next visit. Highly recommend!
Experiencia negativa: The office explained to us that we would be covered under our insurance for reimbursement prior to our visit. We had been patients there for 9 years. After the visit, we called our insurance company to confirm and they told us that we were not covered. Primera Dental offered no resolution for long time patients. We will not be going here anymore.
Experiencia fantástica: Dr. Hamdi is an excellent dentist. The office is very clean and well-maintained. She’s patient, careful, and makes sure to address all your concerns. I highly recommend her!!!
Experiencia fantástica: All of the staff at Primera Dental and Dr. Hamdi are wonderful! They are very thorough and detailed in their work. I’ve been a patient for some years and always leave feeling great about my smile. I recently did the Spark braces (adjacent to Invisalign) too and am very happy with the results.
Experiencia negativa: Beautiful office and great hygienist. It’s a good idea to get a second opinion as I was told I needed a crown and had an existing cavity in a filling that was done by this office three times on the same tooth! When I went to a different doctor for a second opinion I was told there was no cavity and no crown was needed, the simple repair was just to shave down a portion of the tooth that was hitting another. Had I followed the care advised here, I would’ve been out well over $1000 and my tooth permanently altered. Just some food for thought!
Thank you for your feedback. We’re sorry to hear that your experience left you feeling uncertain, and we appreciate you taking the time to share your perspective. At Primera Dental, our treatment recommendations are always made with the patient’s long-term oral health in mind and based on clinical findings during the visit.
We understand and fully support every patient’s right to seek a second opinion, and we respect your decision. If you’d like to discuss your concerns further or need assistance with your records, our team would be happy to help—please feel free to contact us directly.
We wish you the very best in your continued dental care.
— The Primera Dental Team
Experiencia fantástica: Great doctor, great staff. This was our first visit with two kids. Thank you for your patience and understanding when working with kids. We love this place. You are highly recommended by our pediatric doctor, Adamson. We are so glad to be here, knowing and having great confidence that we are in good care. We greatly appreciate you for making a difference.
Experiencia negativa: I paid 6k dollars while under the impression that I would end up with implants...6 months later I'm stuck with no upper teeth and plastic "healing dentures". If I could give them less stars, I would.
Thank you for sharing your feedback. We’re genuinely sorry to hear that your experience has left you feeling frustrated. At our practice, we strive to provide clear communication, thorough treatment planning, and compassionate care at every step.
Because we take patient concerns seriously—but also respect your privacy—we encourage you to contact our office directly so we can better understand your situation and work toward a resolution. We’re here to help and want to ensure all of our patients feel informed and supported throughout their care.
— The Primera Dental Team
Experiencia fantástica: This place is the best. I moved 20 miles away and still continue to use this Dentist. Vanessa is awesome and handles my teeth with care.
Experiencia fantástica: Our experience was great! Vanessa was so patient with my son and very encouraging throughout the entire procedure. She explained every step as she was performing the dental procedure. The whole staff and Doctor was super friendly.
Experiencia fantástica: I went to Primera for the first time yesterday, and there aren't enough words to convey what an amazing, and positive experience it was for me. My appointment was with Dr. Shah, and her calming, highly knowledgeable, and gentle manner as it related to my "very extensive senior mouth issues" and my many health issues was truly a blessing. The entire staff from check-in, through dental x-ray's, and the others involved in my care were without fail the very best I've ever had throughout my life. In prior years I've had some very (very) bad dental experiences, and have always had a fear of dentists. My appointment yesterday with Dr. Shah has now taken my fear away, and her staff's kindness and caring attitude will make me a lifelong patient at this very high-tech (highly advanced in all respects) dental practice. Thanks to all of you, and a special thanks to Dr. Shah for your patience and gentle care throughout my visit.
Experiencia fantástica: Primera Dental is a great place, with great doctors! Waiting times are exceptional, always have got called on time. Also Ask for Ashley, she is very respectable & professional.
Experiencia fantástica: I needed a new dentist and this office was recommended to me by a friend. I just want everyone to know that I am absolutely thrilled with not only the service but the care that everyone gives each and every person who comes into the office. They make you feel welcomed and truly care about your concerns. I would recommend them to anyone looking for a dentist in the area.
Experiencia fantástica: I recently went to Primera Dental for cleaning and for tooth pain. Dr. Shah is amazing. She was very thorough with her examination. She took her time explaining things to me. She was extremely patient and answered all my queries. At no point I felt rushed or being pushed for unnecessary treatments. I went ahead with the treatment and I am very happy with the results. She is excellent at what she does and made sure I was relaxed and comfortable through out the procedure. I am glad I found this place. Also, shout out to Vanessa [Dental hygienist] who did a great job with cleaning and educating me on dental hygiene. Cleaning can get boring but she kept me entertained with her stories. I highly recommend this place!!
Thank you for your review! We hope you have a great day!
Experiencia fantástica: Best dental experience ever. Dr Hamdi is amazing. If you’re anxious about visiting the dentist come here, if you want top level care come here.
Thank you for your review! We hope you have a great day!
Experiencia fantástica: I can’t say enough good things about Primera Dental. Dr Hamdi, Dr Alvarez and Sasha (and the rest of the staff) are very good at their jobs. The communication of costs and what insurance will/won’t cover was clear and accurate. I received a bone graft, and then an implant. I received multiple quotes for these procedures, but I only felt comfortable with the dentists at Primera.
Thank you for your review! We hope you have a great day!
Experiencia fantástica: By far best dentist and staff in Lake Mary. Came in as an emergency for a broken tooth. Dr Hamdi gave me medications to take me out of pain until I can I get into an oral surgeon. The front desk Sasha helped me by calling in my medications and scheduling me with an oral surgeon same day. I give major props to this office by taking on a lot of responsibilities when it comes to patients in pain. Thank you so much
Thank you for your review! We hope you have a great day!
Experiencia negativa: My experience with Primera less than desirable. I am very thorough and when I asked Dr Hamdi why they did not have Profijet which is basic equipment for basic cleaning, I was told its "too expensive"? Three visits later, Dr Hamdi has not once looked at my teeth but I was told I needed a crown so I got a 2nd opinion and was told it wasn't necessary. I won't be back be back and recommend staying away!
Experiencia fantástica: The whole staff at Primera Dental is wonderful! They always make me feel welcome and part of the team. I appreciate how clean the office is and truly enjoy the experience of going there. Thanks team Primera Dental!
Thank you so much ! we appreciate your feedback !!!!
Experiencia fantástica: The best dental experience I've ever had from a patient who has major dental anxiety. Dr. Hamdi really listened to me and acknowledged what was actually needed and what I was comfortable with. Don't see myself going anywhere else and I'm so happy that I came here!
Experiencia fantástica: The staff at this office are very pleasant and welcoming, I received the best deep cleaning by Vanessa, she is very patient and thorough I am not good with pain but I never felt any pain. Vanessa made this a smooth and comfortable process for me. Thank you Primera Dental!!!
Experiencia fantástica: I have been a patient of the doctors for I believe five years now, I suffer from dentophobia which is an extreme anxiety at the thought of going to the dentist or while in the dentist's office. And the doctor and her WHOLE team, are so kind and patient and I’m touch with patients needs, their wallet, and their time. They really set the bar for every medical professional establishments, (including hospitals) out there!!!!!!!!!!!!!!!!!!! I hope to be a patient of hers forever! : )
Experiencia fantástica: Have been going to Primera for a few years now. The staff is great, Vanessa is the best hygienist. Just make sure your insurance is figured out ahead of time. I had an issue earlier in the year that I ended up paying OOP for that could have easily been avoided had my insurance been looked at. Regardless, I love it here and would definitely recommend.
Experiencia fantástica: One my first visit, I was impressed! Vanessa was my hygienist and did a great job of informing me of everything that was going to happen, was very gentle but thorough in my cleaning, and ensured I had no discomfort the entire time. Dr Hamadi was equally professional and explained all that was going on. I am glad I found this dental practice.
Experiencia negativa: Been coming here for a few years since my previous dentist retired. Other than the constant pushing for flouride treatments, its been fine. They wanted to schedule me for a 4 month visit instead of 6 and told ne my insurance would cover 2 in a calendar year. Got here for my appt today and now im bei g told my insurance wont cover it and i need to pay $103 out of pocket.
Experiencia fantástica: I selected Primera Dental when I started my new job. I actually had a very good experience there the couple times that I went. I would highly recommend this dental office. The staff and the doctors are all very friendly, knowledgeable, and helpful. I had two teeth I needed extracted, and I had put it off for about a year. I saw another dentist who did extractions. I ended up keeping this dentist because the office hour starting time of 7:00 a.m. is better for my work schedule. Back to Primera, I can tell you that every time I made an appointment, received a cleaning, or had an exam, I was thoroughly happy with the results. I even recommended this dentist to one of my coworkers.
Thank you! we appreciate you !!
Experiencia fantástica: Since I've started going to the dentist I haven't received so much care and service as premier. Pam who took care of me is exceptional. Quite knowledgeable, caring, and good at communication. Overall just exceptional! Thanks, Pam for taking care of my teeth... Will smile more now
Thank you for the amazing review ! we appreciate you !!
Experiencia fantástica: What an awesome team! I recommend Primera Dental to anyone seeking dental care. Truly, they will be taking care of all my dental needs! The best dentist I have been too in a very long time!
Thank you for your five-star review!
Experiencia fantástica: Professional and friendly. Answered all my questions. Very transparent about insurance, estimate and billing. Took great care in performing all procedures. Special thanks to Vanessa who is my dental hygienist.
Thank you for your five-star review!
Experiencia fantástica: I will never go to another dentist!! If they go out of business I will just let my teeth fall out!! This team a dental professionals are informative, educated and kind. They always make me feel like I am part of their family and I truly am thankful for them!!!
Thank you Chrissy! we appreciate you !
Experiencia fantástica: Great dental practice I highly recommend! A Professional, caring and friendly staff makes the whole experience as pleasant as possible.
Thank you for your five-star review!
Experiencia fantástica: My cleanings are always amazing! Isis and Jaileen make sure I am 100% comfortable during my time there! Always reccomend to my friends and family!! Thank you Primera Dental for such a wonderful Staff !
It's always great to hear from our patients! We're thankful and touched by your kind words.
Experiencia fantástica: The staff and doctors at primera dental are awesome!! Very clean office and the young ladies at the front desk are very friendly and helpful
Thank you so much !
Experiencia fantástica: My husband was very pleased with his first visit to this practice today. He is anxious about going to the dentist and had a very comfortable and pleasant visit. Everyone was very kind and patient. The exam was very thorough and everything was clearly explained. He needs to have work done but as a result of this first visit he’s not worried at all. Thanks Primera Dental!
We sure appreciate the review of our practice. Thank you so much Linda!
Experiencia fantástica: The best dental experience I’ve had in a long time! From my initial phone call to book my appt, til the time I sat in the dentist chair, it’s been such a positive experience! Friendly staff, knowledgeable technicians and Dr. Hamdi is just amazing! I’m not a fan of deep cleanings, but Vanessa the Dental Hygienist put me at ease! She spoke to me and let me know what she was doing every step of the way! A+ service all the way!
It's always great to hear from our patients! We're thankful and touched by your kind words.
Experiencia negativa: Most of the staff is nice and the dental hygienist is very good and such a lovely lady. However the Dentist is rude, I wasn’t technically due yet for X-rays and she got upset and told me it was better to not come back if I was going to turn down X-rays. Did an exam when I wasn’t due yet bc she wanted to charge me more. Thankfully there’s many good dentists in the area with a much better attitude and I’m sure they will appreciate me as a patient.
Thank you for taking the time to share your feedback. While we cannot discuss patient specific matters online, We welcome the opportunity to speak with you directly. Please feel free to call us at 407-512-5700. Our ultimate goal is to provide high quality care and to exceed our patients expectations.
Experiencia fantástica: I have been a patient of Dr Hamdi for the past 5 years. I’ve always loved her work, she is a perfectionist! She is friendly, compassionate and very professional. Going to the dentist is not my favorite thing to do but I know I’m in good hands with Dr Hamdi and her staff. She immediately puts you at ease with her calm and sweet demeanor. The most impressive part of my last visit was that she took the time to show me my problem areas on my x-rays, which I have never had a dentist do before. This helped me to know why and how to care for my teeth better. I never felt rushed. She and her staff have a special way of making your visit personalized, comfortable and stress-free.
We sure appreciate the review of our practice. Thank you.
Experiencia fantástica: Great service always satisfied. Bring my 6 years old daugther here and just to say she loves the dentist says it all. Ohhhh and she had major work not just a cleaning. Recommended 100%.
It's always great to hear from our patients! We're thankful and touched by your kind words.
Experiencia fantástica: I'm not good with writing reviews. I do a lot of research before I choose places myself. These women are all amazing. Soooo thankful I decided to choose them. Dr. Rotella, Nadia - Assistant, Sasha&Ashley - Front desk, Vanessa Hygienist Thank you so much for everything. 100% worthy of putting all your trust in and getting the work you need done right, and the first time. Choose Primera Dental -- there's really nothing else to say. This is it. :) -Kendall Marie R.
Thank you!
Experiencia fantástica: Had an amazing experience here at Primera Dental! The staff was very welcoming, clear and professional! They gave me a breakdown on the work that my teeth needed and my cleaning was painless.
Thank you for your 5 stars review! We are so happy that you had a positive experience!
Experiencia fantástica: Great experiences all around!!! My hygienist Vanessa is amazing. Knowledgeable, takes time to carefully and thoroughly answer questions and explain details, and the most comfortable dental services I’ve ever experienced. I highly recommend Vanessa. Front desk and Administration is great too. Always out in front and advocating for me (and my wife who is also a patient) if my insurance provider makes mistakes; Primera fixes it on my behalf with no efforts from me. They are also outstanding in providing details on what expenses to expect, and take the time to discuss and answer any questions. My personal dentist Dr. Rotelli is great. She went to the extra effort to fill a difficult to reach cavity in a back wisdom tooth, which is relatively inexpensive and painless, compared to recommending the tooth be pulled which is extremely painful and very expensive. I’ve had other dentists in the past which would try to take advantage of the situation with the “up-sale” of such unnecessary services. But not at Primera!! They are true advocates for their Clients/Patients, always having the Patients best interests in mind! A true treasure to find such an amazing dental practice and the dedicated and honest people who work there. HIGHLY RECOMMENDED!!
Thank you for the amazing review! We are so happy to hear that you were satisfied with your experience at our office!.
Experiencia fantástica: Today I went to have a tooth removed and I can only say thank you because the work of the doctor that her assistant was incredible, I am what the dentist is afraid of but their kindness and patience kept me away from them.Thanks again I definitely recommend this place you to go.I just picked this place for all my dental needs.
Experiencia fantástica: I love this office since day 1! From the front they’re so considerate and understanding, the assistants in the back, omg Dr Hamdi is the greatest, very honest… and recently I met the hygienist Amy!! She’s awesome very personable makes you feel so comfortable which is difficult in a dentist chair .
Experiencia fantástica: Great staff and doctor! I highly recommend Primera Dental if you're looking for a great dentist. I was able to receive a new retainer as well.
Experiencia fantástica: My Dad was a dentist, my brother is a dentist retired, so I have been around the dental office all my life. Primera Dental is absolutely without a doubt the best dental office and nicest group of folks you could ever find. If you need a cleaning or something more, don’t hesitate to call Primera Dental!
Thanks for the five-star review. We really appreciate it.
Experiencia fantástica: Had a great experience at Primera Dental. Everyone was so friendly and explained everything to me. Definitely recommend this office to everyone!!
Experiencia fantástica: Awesome dentist office! I just switched over from a different local dentist office in Lake Mary for whom I was a client of for over 13 years. I was very pleased and lucky to have found this great office (Primera Dental) with competent, professional, enthusiastic and friendly staff! My dental hygienist Vanessa is amazing. She is very thorough, professional, and attentive. My most sincere thanks to the Dr Handi, her Dental assistant, her front office staff (Sasha) and the rest of the office staff for making me feel right at home and for a job well done!!
Thanks!
Experiencia fantástica: I have been a patient at Primera Dental for the past six months and I am extremely happy with the care. Dr Hamdi is just great. In fact the whole staff is caring and very professional. I highly recommend Primera Dental
It's always great to hear from our patients! We're thankful and touched by your kind words.
Experiencia fantástica: Very friendly staff and exceptional service!!! Always looking out for their patient's best interest Highly recommended. Sasha is always so pleasant and friendly!
Experiencia fantástica: I had the pleasure of dealing with Ashley and Sasha. The dental practice is very professional and it's office staff is top notch. And Dr. Amal Hamdi is a caring dentist.
Experiencia fantástica: My family and I have been patients here since 2019 and I must say this is a phenomenal practice. Dr. Hamdi is such a sweet and pleasant doctor, she’s the best. I have also had the pleasure of interacting with Sasha at the front desk and she is an exceptional worker. She’s very professional, pleasant and she goes over and beyond. It’s such great pleasure going into this office they make you feel so welcome. I would definitely recommend this practice to my friends and family!
Thanks!!
Experiencia fantástica: My experience was amazing, Really! The dental assistants were so unbelievably sweet and the dentist herself made sure I was in NO PAIN AT ALL!! I would 100% recommend this place ! This is where you want to be if you're having teeth trouble :)
Experiencia fantástica: Truth be told, I hate the dentist. With a passion, its all I talk about when I get dental work done. This place made me feel like all those worries were for nothing. I've gotten three fillings and two crowns all with minimal pain and great results. Jaileen was very nice, and she has great experience with what she does, never felt more safe with needles and sharp objects in my mouth before. Highly recommend for anyone who's nervous about these kind of things.
Thank you ! We appreciate your kind words :)
Experiencia fantástica: This is the best dental office I've been to! Vanessa is my dental hygienist and she is amazing! She has an awesome smile which really helps when she is making suggestions for your cleaning and treatments ( I trust her 100% with her suggestions for dental improvements) service is amazing and quick and always a breeze.
Thank you so much Alex for your positive honest review !
Experiencia fantástica: Great dental office. They are so nice and professional. Vanessa did an awesome job cleaning my teeth, my wifes teeth and my son’s teeth. She is the greatest. I would recommend Primera Dental to everyone.
Thank you so much for the positive feedback, Michael!
Experiencia fantástica: Vanessa was absolutely amazing!! Took such good care of my teeth and informed me through the process . The rooms are very clean and all staff from the check in to the care with the doctor and Vanessa was a great experience! Looking forward to my next visit because of the great service. Request her if you can!!
Experiencia fantástica: I really haven't been to the dentist in years lol so I felt scared that they might say something horrible and that I need surgery or something done but once I walked in the front desk lady was so kind and answered all my questions I sat down for like 10 minutes and they called me quick and they did the x-rays quick which I was pleased about cause it was uncomfortable having to bite down a hard plastic thing and the one who was attending to me was named Tess and she honestly made me comfortable and we were laughing while she was doing everything she needed to do for me i felt like it was such a quick service and everyone was definitely friendly and I seriously loved the visit
Experiencia fantástica: Grateful to have found Primera Dental. My family now all goes here. The entire staff and Dr. Hamdi are extremely gentle and thorough. They talk you through things, explain things, and I haven’t had pain issues. After years of being taken advantage of by dentists, I’m finally happy to have found a home base I can trust.
Thank you Emily!
Experiencia fantástica: I highly recommend this dental practice. Everyone from the front desk all the way back to the dentist chair are warm, welcoming, efficient and professional. Vanessa has been my hygienist twice and she’s done an amazing job both times.
Thank you so much!!!
Experiencia fantástica: Very professional Dr.Amal Hamdi. She did an amazing job on my Invisilign treatment and follow up. So happy about the results in a record time. It's good to have a doctor who really cares and provides the best treatment possible.
Thank you so much !
Experiencia fantástica: My husband and I have been getting our Dental Care at Primera Dental for four years and we love it. Dr Amal Hamdi and Jaileen are great . I got Invisalign and I am so happy with the results. Dr hamdi takes time to explain procedure and makes you feel at ease. Everyone in the office is professional yet very approchable . I am fortunate they accept our insurance.
We sure appreciate the review of our practice. Thank you.
Experiencia fantástica: visited Primera Dental last week and had an excellent experience. I had a cleaning and a crown done and everything went very well. Dr Hamdi is fantastic and her staff were nice and very helpful. I also appreciated that they took their time to explain my options and my cleaning with Vanessa was probably with best I have ever had at a Dentist. I will definitely recommend Dr Hamdi to family and friends.
Thank you for your five-star review!
Experiencia fantástica: I recently went to Primera Dental for a regular cleaning and took care of a couple of crowns . Very happy with the quality of the work. I felt very comfortable with Dr. Amal Hamdi and her staff. The whole experience was the best I've ever had at a Dentist. Their office is ultra modern and super clean, which is very important in my book. A co worker recommended Primera Dental and I'm glad they did.
Thank you so much for the kind words and recommendation of our practice! We love to hear such feedback.
Experiencia fantástica: I have been coming here for a year now. Amy, the hygienist, does an amazing job with my Semi-annual cleaning. She goes above and beyond. I also did the Zoom whitening process and was very satisfied with the results. Great Dentist and wonderful front desk staff!
We sure appreciate the kind words. Amy loves to care for our patients. We appreciate you!
Experiencia fantástica: I thank Sasha for her compassion. When a Lady and her son were removing their masks at the lobby area and I got a panic attack, she moved us to a separate location to avoid any possible covid contamination. This place has a wonderful covid 19 protocol. However, there will be people that do not practice protocol adherence.
Thanks so much for your 5 star review!
Experiencia fantástica: Best dentist in Lake Mary- I am so happy to have found Doctor Hamdi and her staff! I have since moved from the Lake Mary area and I am willing to drive 45mins one way for Primera Dental! I don’t think I will find anyone I trust more than I do Dr. Hamdi and her staff! Vanessa, Jaileen and the other staff are amazing and wonderful people! They are such caring and passionate individuals that have approached any & all concerns as well as needs with understanding, patience and professionalism!! Dr. Hamdi as well as her staff are very knowledgeable- they go above and beyond for their patients! I would recommend Primera Dental to everyone - I can’t say enough how grateful I am for Dr.Hamdi and her staff!
Thanks so very much for the kind words. Our doctor and team love caring for our patients.
Experiencia fantástica: Nov 2020 Update: Thank you to Dr. Hamdi for a painless experience again - I needed a new crown and the Primera Dental team was very prompt in getting me scheduled and Dr. Hamdi took great care of me throughout. Top notch service again! I was referred to Dr. Hamdi by a friend and I couldn't be happier to have taken the advice. From my first visit to her Waterford office a couple of years back, I have been really impressed by the quality of care provided to myself and my family. Dr. Hamdi and her team know fully well that the average person isn't too excited to go to the dentist and they go above & beyond to ensure that the experience is as painless (pun intended) as possible. Highly recommended!
Thanks so very much for the kind words and review. Our team is passionate about the care and service we provide our patients. We love when our patients are happy! Thank you!
Experiencia fantástica: Dr. Amal Hamdi is the best dentist ever. She is very friendly, she is gentle while performing procedures, very professional. I would refer anyone to Primera Dental! I want her to be my dentist forever!
Thanks so very much for the kind words and review. Our team is passionate about the care and service we provide our patients. We love when our patients are happy! Thank you!
Experiencia fantástica: I have never been a big fan of the dentist until now. Primera Dental makes me feel very comfortable and they do an awesome job. My teeth were in very bad shape and as a first time patient they gave me a dental plan that is very affordable and I could do at my own pace. I will be taking much better care of my teeth now and visit their office regularly to take care of my teeth!!
Thank you !!
Experiencia fantástica: this is the best dentist I have ever been to. The entire place is very clean and up to date. Dr Hamdi is very patient and friendly. The dental assistants are amazing and the counter girls and very nice and knowledgeable. I have already recommended this place to others and will continue doing so
Thanks so very much for the kind words and review. Our team is passionate about the care and service we provide our patients. We love when our patients are happy! Thank you!
Experiencia fantástica: Best experience I've ever had at a dentist, The staff is so amazing and helpful, Carefully explained what I needed to get done, Most important of all they are honest! In the past 6 months I've gotten 5k in dental work done, Thats half of what I was quoted elsewhere because of the honesty and professionalism!! Amazing place, A real review by a real person, Thank you Primera Dental!!
Thanks so very much for the kind words and review. Our team is passionate about the care and service we provide our patients. We love when our patients are happy! Thank you!
Experiencia positiva: UPDATE: Dr. Handi gave me a full refund and fully apologized for how the situation was handled. She truly seems to care about her patients. The service was okay. Too chatty IM. But, this review really reflects the billing department. I paid my balance in full the day of the services. Then received a call weeks later saying I had unpaid balance due to an issue with my insurance. (Understandable.) Within less than 24 hours, I received 3 phone calls and a text message to get the remaining balance. During one call, I had spoke with someone to tell them I couldn't pay at the moment because I was in Target and did not want to say credit card number out loud. I paid in full the next day. Too pushy with collecting their balances due to an insurance fault that should have been known BEFORE the visit if they had done their due diligence.
Experiencia fantástica: Let me tell you... the BEST experience at a dental office I’ve ever had! I’m quite the chicken when it comes to the dentist, so being a new patient was intimidating but the staff was so friendly they made me feel like I’ve been a patient for years! Dani, Vanessa, Jessica & Sasha are fantastic at what they do! I can’t stress it enough! Dr. Hamdi made me feel so at ease knowing she was going to take such good care of me. Sending my Fiancé, his family, my family, the neighbors, their families and their coworkers to this office because they are JUST THAT GOOD! Actually looking forward to going back!
Thanks so very much for the kind words and review. Our team is passionate about the care and service we provide our patients. We love when our patients are happy! Thank you!
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