Columbia Dental

Experiencia fantástica: Very professional and great work. I'm very pleased with the work they performed.

Experiencia fantástica: Dr. Vivian was excellent the assistants were friendly and all professional. Chand, was very helpful and nice personality.

Experiencia fantástica: The whole team was absolutely phenomenal in helping John who was a wreck to say the least .. Thanks for restoring his smile Shoutout to Kim Dr Lashgsri Hamath Chand

Experiencia fantástica: Extraordinary ! I love my dentist Doctor she did a super job and yes I will refer patients to her .❤️

Experiencia fantástica: Loved everyone at office.Dr.Lashgari did nice work. Very healthy and friendly environment. Has taken good care of back problem in dental chair where more dental offices ignore it.Thank you.

Experiencia fantástica: Great service. Dr. Lashgari and staff were excellent and very accommodating. I will gladly refer them to friends and family

Experiencia fantástica: Got my teeth cleaning Today. Very kind and informative staff. Nice Experience

Experiencia fantástica: Unfortunately, I my tooth broke during a holiday weekend and everyone was closed except Columbia Dental. I was in so much pain. I called and they got me in for an appointment within 2 hours and offered a solution within 30 minutes. The staff was very sweet and caring, and the Dr. was amazing. Very gentle and explained everything thoroughly. I'm so grateful for them today - like you wouldn't believe!

Experiencia fantástica: I had my wisdom tooth extracted by Dr. Lashgari, and I was very nervous before the procedure. However, Dr. Lashgari took the time to explain everything clearly, which made me feel comfortable and reassured. Once the procedure started, I was amazed at how smooth it was. I didn't feel any pain or even the slightest discomfort. I truly can't thank Dr. Lashgari enough for making the experience so easy and stress-free. This was the best dental experience I've ever had, and I actually look forward to having my other wisdom tooth extracted by Dr. Lashgari. Thank you to Dr. Lashgari and the entire Columbia Dental team for your outstanding care!

Experiencia fantástica: Great appointment, very thorough and comforting. I had a great visit.

Experiencia fantástica: Got my treatment done by Dr.Hunter today. Very happy.

Experiencia fantástica: I have some dental anxiety and Dr Vivian and the staff in the New London office made my experience extremely stress free. No judgment, extremely kind and very informative. I would recommend her and this office to anyone in need of a dentist!

Experiencia fantástica: I went through a long process after losing a primary tooth trying to get an implant. After the Dr tried twice and the implant would not heal. They were so patient with me and helped me make the best decision for the problem.

Experiencia fantástica: They did a great job

Experiencia fantástica: I've not been to a dental office in years, because of what most people fear about having dental work done. Yesterday: I had one of the most pleasurable experiences in this New London office. Gretchen, the dental hygienist, was UNBELIEVABLE. She has a wonderful way of making you feel comfortable, relaxed, and assuring, as she performed her magic. While my dental work took over 45 minutes, it seemed like half that time as she talked with me during that entire time. Her sense of being and empath for my dental care was remarkable. I never thought I would ever say this about dental work, without a blind of the eye I would comeback to see Gretchen. Thank you, Gretchen, from the bottom of my heart. P.S. A quick shout out to Dr. L, and the wonderful staff!!

Experiencia negativa: They constantly tout their reputation as a trusted dental name with a solid 25-year history. However, I have a different opinion. I had a filling done by them over ten years ago, and for the past five years, they’ve been refusing to fix it. Even other dental offices are hesitant to touch it because they don’t recognize it as their work.

Experiencia fantástica: Love both Drs Paul and Lashgari and Gretchen the hygienist is absolutely A plus.

Experiencia negativa: Worst place for customer service. Called and they confirmed me for 2 pm today, only to tell me they couldn’t see me, claiming they tried to call (No missed call received) and the only reason being that they were unable to verify my insurance when I sent them the information before I was scheduled.

Experiencia negativa: Husband had appt for extractions and dental implants. They notified him after his arrival that they didn't have the implants; they could have saved time and effort by calling him before appt. Such incompetence!

Experiencia fantástica: Had the best experience twice now in the New London location. Dr Lashgari , Kim , & Kate were all providing me world class service . Extremely friendly & attentive to address my dental needs .

Experiencia fantástica: Most people will only write a review if it's something bad but won't take the time to write a good one. I think people will find something negative in everything like I've seen reading other reviews on here. Anyway, Columbia Dental has been pleasant both times I've been so far. I've had traumatic experiences with another CT dentist so I always get nervous going anywhere new .. This place made me feel relaxed & calm. Everyone is super nice & explained everything or answered any questions. The Doctor was gentle as you can be for getting extractions done. And swift. He was done before I even realized it. Thanks again to the great staff! I definitely Recommend

Experiencia negativa: I was referred to this office for impacted wisdom teeth removal. The office was dirty, everywhere- the front reception area had stuff all over the floor, the bathroom had stuff all over the floor and it was noticeable it hadn't been cleaned in a while. The dentist I had was very impersonal, didn't offer me any laughing gas or anything despite me being physically anxious. He was ROUGH and apparently I bled a lot, and he told his assistant 3x "this has never happened before" (about my bleeding) I CAN HEAR YOU. Quick (but not in a good way) rough and uncleanly.. hopefully I don't end up with an infection. I was swiftly done with no real instructions and due to the extra rough brutality to my face I am abnormally swollen. Do not recommend

Experiencia fantástica: I just had a pleasant appointment with a dentist at the New London office.

Experiencia fantástica: Going to the dentist causes me a lot of anxiety but I had a great experience this time. Great dentist and staff. My crown was done by Dr. Lashgari, and it looks fantastic! Thank you

Experiencia negativa: Horrible. Two weeks in a row I showed up for my appointment and they were closed. After the first week I asked them to please text me if that were to happen again (they text to confirm appoitments). When I called them the second time the office was closed the woman on the line was incredibly condescending. I will never go there again.

Experiencia negativa: Let me preface this by saying if I can save a single person from experiencing what I did - then I’m glad. Got all 4 wisdom teeth pulled on the classic Husky Torture Tuesday. All Husky patients get lumped on one rushed overcrowded Tuesday and get to see the same old butcher dentist - Dr Lashgari. After waiting in the lobby for well over an hour due to being backed up (fine) - mostly due to people coming back in pain from botched procedures earlier in the day (sorry to the veteran with the botched crown job) Brought back for an X-ray. I get seated in the back. Nobody hands me consent forms. No communication. Just left in the room. More time goes by, doctor rushes in: Does not ask my name, just asks what I’m getting done. Takes the tiniest dot of numbing and puts it on one cheek, then puts the q-tip on my other cheek for around 5-10 seconds when normally it’s 5-10 minutes at any other practice Immediately starts stabbing my mouth with the numbing needed. I state I’m in pain. He apologizes and continues. I continue to state I’m in pain and he gets irritated Saying he’s only given 3 when normally he gives 6. I tell him he didn’t wait long enough with the base numbing gel. He storms out and goes to work on someone else. An assistant comes in after a considerable amount of time just looking for something else, I tell her the situation and she apologizes stating he’s stingy with the medication. She gives me 2 swabs of numbing gel and is surprised the dr never came back in. Finally he comes back in and is pissed I have more numbing gel. Demands to know who gave me it and claims they have no idea what they are doing. Immediately stabs my mouth with more numbing needles and has me hold my own suction as I’m not good enough apparently to have an assistant help? Asks if I’ve signed consent forms - aside from lobby - no? He gets mad at the “incompetence” of the staff and has me sit up and just sign without reading - I’m literally half numbed up and holding suction while signing a paper I can’t even read. Immediately he just starts ripping my teeth out. Apologizing that he’s going fast but is in a rush. At one point a tooth snaps and he just looks at the ceiling scraping and digging around by feel. Given I was in the office for over 2 hours. The pulling took about 5 very rushed minutes. And it HURT. He rushed through instructions and sent me right up to the front desk. (No anesthesia ? no stitches ? Okay) The nicer receptionist left for the day, and I was left with a blonde lady. I can’t speak due to having to bite on gauze. I mentioned a penicillin allergy on my paperwork from earlier - after waiting in pain at the desk she hands me scripts with my name and address WRONG for Amoxicillin WHAT??? My to go bag isn’t even ready. She has to have me write my name and address again and get approval for a different antibiotic??? For pain I get 800mg of ibuprofen?? It didn’t touch the pain. I start taking Tylenol with it and the next day I call stating I couldn’t even sleep due to pain. Receptionist informs me that other doctors won’t help his patients. And due to the DEMOGRAPHIC OF THE AREA the doctor won’t prescribe anything other than Advil. This wasn’t a cavity?? This was 4 healthy teeth ripped out of my face. They also have received numerous complaints against this doctor. SO BE WARNED. ~KARMA TAKE NOTE~ This isn’t helping people. This is traumatizing and hurting people. I feel bad for the support staff. But the higher ups need to be aware. Seems they already are and won’t act.

Experiencia negativa: Worst place of all time!!! Tried to get my tooth fixed and instead only got the run around. Not to mention extremely rude staff and managers. I would not recommend anyone to come to this place. They will waste your time and money!!!!! They also never billed my insurance BUT told me they were and I just had high co-pays, which I end up finding out didnt!!! Do not go here!!!!!

Experiencia fantástica: I wouldn't reccomend anyone else!!! Dr.Paul is by far THE BEST dentist/prostodontist I've been too!! I searched for almost a year for a good dentist to help me with my teeth, Due to a hereditary disease I needed my teeth taken out and dentures put in. Every dentist I saw either judged me by my teeth or I just wasn't comfortable for one reason or another...until I found Dr. Paul at Columbia dental. Right off the bat I was comfortable with him. He's personable, outgoing and REAL. I met him in Dec of 22' and in Aug 23' finally had enough $ to go back. He remembered EVERYTHING we talked about/about me. Then and there I decided he was the one. EVERYONE in that office is just amazing, not just Dr. Paul, but giselle (his asst) and mckayla (receptionist) are amazing women who care just as much as Dr.Paul and they make that known in the way they treat you and talk to you. Heck I call now and she doesn't even answer columbia dental anymore (they have caller ID so she knows its me) she answers like a friend would every single time I call!!! Dr paul knew (as well as everyone in the office) that I wanted the procedure and teeth before my sister's wedding in October. After molds and everything leading up to extractions I only had a week and 2 days before I left for Florida for her wedding, so the other dentist personally drove my molds to the lab to make sure theyd be ready on time. 4 days before I was due to leave (a Tuesday) I got the news that the lab wasn't gonna be ready in time and Dr. Paul is off on Fridays so I wouldn't have them done in time for the wedding . I was absolutely distraught. That Thursday morning, I call bc I was actually gonna change my flight, but that's when mckayla (receptionist) asked if I'd come in the next day bc Dr. Paul was gonna come in ON HIS ONE DAY OFF and make sure I had it done in time for the wedding and was going an hour out of his way that night to personally pick up my dentures from the lab to have them for the next day. I was blown away! That truly showed that he really does care about his patients and that I'm not just a number or a commission! To have a dentist who truly cares about his patients is rare and I will NEVER go to anyone but him!!! If he ever leaves columbia dental I'll be following him wherever he ends up, HES WORTH IT!

Experiencia negativa: My filling was done so poorly that after just about a year, it broke on a soft sugar cookie. They do not accept Husky D at this office anymore, despite being listed on the state’s website. Rather than doing a repair at this office to fix their shoddy craftsmanship, I would need to make an appointment at their Manchester branch, which is an hour away. I would honestly rather have the tooth pulled than trust this company with my teeth again.

Experiencia fantástica: I was on vacation and a filling popped out. Called and got in the next morning! Friendly, quirky staff gave me a home town feel. Thank you, Columbia for a pleasant experience.

Experiencia negativa: I had the worst dentist do my teeth impressions and then send them off to be made. When I got them in they didn't fit they were so big and all he did was have the girl put a lot of glue on it and send me on my way. The girl at the desk tried to force me to sign this paper saying I was satisfied and I wasn't and she said it's okay honey just sign it.

Experiencia negativa: Went there for an evaluation on having worn teeth and a bad bite doctor took x rays and had a consult and how to fix my problem . Now comes the problem they said they did not know how to code the procedure I have been been waiting for a almost a month for an appointment and ws billed $381 for the xrays and consult which has not been put thru my insurance for reimbursement .

Experiencia fantástica: The staff at the New London office are amazing!!! Deana, Riquelle, Jiselle and Lisbeth and Dr.Pons are Top Notch! Thank you all for making me feel comfortable!

Experiencia fantástica: I have never been a fan of the dentist but not only was the actual dentist amazing and gentle, but the staff was great as well. They were running a little behind but actually took the time to call me ahead of time to let me know so I didn’t come in and sit in the office for the extra time. When being checked in the staff had amazing personalities. Diana was especially great! I would highly recommend this dentist office.

Experiencia negativa: Its really too bad, the dentist that worked with me for a short time, about 3-4 months was fantastic. That is the only thing going for this place. The establishment is poorly run, period. I went there in desperate need of a root canal and leaned I needed a second one as well. After numerous visits with no work done, they finally filled a huge cavity that the filling had fallen out of. All the while each time I continued to ask about my root canals. I was told numerous times it takes weeks for the insurance approval. After this went on for 3 months, I was all-of-a-sudden dropped due to them deciding not to accept my insurance anymore, in the middle of my treatment. Of course, I have Husky as I am currently unemployed. So here I am trying to get this root canal done for the last 9 months, however without the dental records I can't schedule the appointment with the surgeon. I dropped off the release in person well over a month ago. These people put you on hold for ten minutes then hang up on you. You call the number for the New London office and someone at a different location answers the phone. Right from the start I wanted at least a cleaning when I went to three appointments for no reason, couldn't do that because they don't have a hygienist. Like I said, the dentist that looks really young (I can't remember his name) is fantastic. I wish he could go work for a facility that is worthy of his talents.

Experiencia negativa: Dr. Paul Dengelegi did a very poor job and despite trying, patiently, to get the matter corrected several times he and his staff defelcted calls, follow up needs and charged thousands more for the privilege.

Experiencia negativa: I scheduled a cleaning a while back and last minute before my appointment they cancelled on me saying the oral hygienist wasn't around and to schedule next month so I tried to do that but all of a sudden now they don't take my insurance for cleanings. What a waste of time this place is unprofessional.

Experiencia negativa: Multiple canceled appointments at the last minute, sending us to out of the way offices for common care, front desk staff is not helpful, and the plan of care for a patient not complete and not communicated to the patient at all. Unable to forward records or receive records.

Experiencia positiva: Came here for a root canal the day before thanksgiving…they did a great job , it healed well after suffering from months I am pain free . And the wait to be seen wasn’t too bad . Staff & oral surgeon very friendly.

Experiencia positiva: Had a good first experience here last year with friendly staff and a quick appointment, however have unfortunately been unable to arrange a 6-month appointment due to lack of hygienists on staff (?). Called numerous times between May and September and told every time that they have no dental hygienist, and were unable to disclose if they were working on hiring/training someone. I know COVID times are tough but I have never heard of an office having zero hygienists. Not sure if they just stopped accepting my insurance and this is their way around it - if so I would much rather be told that upfront.

Experiencia negativa: I had an appointment scheduled for October 27th that I scheduled all the way back in April. They called me the day before to tell me that they have to cancel because their dental hygienist is on maternity leave. That is completely unprofessional considering I waited months for this appointment and I should have been notified earlier so I could look for other arrangements. Other dentists around here don’t accept patients over 21 or have waiting lists well into the middle of next year. They told me to call back in three weeks to SEE if they have any availability and had no plan to get me in ASAP considering I booked this 6 months ago. Completely unprofessional.

Experiencia negativa: Office confirmed an appointment the day before for extractions, waited in an extremely small waiting room where it was impossible to socially distance from others just to be told that the oral surgeon hasn't worked at the location since covid. The office also had people leaving disappointed that the office has the wrong thing scheduled. Highly unprofessional, this place should really be looked into.

Experiencia fantástica: My husband and I just got stationed in Connecticut and we had to choose a PCP, dentist and etc. I needed to get my 6 month exam and my wisdom teeth removed. I had called a bunch of different dental offices and Columbia Dental had the soonest appointment available. Lucky me! I really got spoiled with the way they treated me here. Dr. Paul and his assistant, Lisbeth, took such amazing care of me. I had never had any type of surgery before and I was terrified. As soon as I sat in that chair my nerves had set in and I immediately started to cry. They had the utmost patience for me and sat down with me and asked me to blurt out any questions I had. My mind went blank and I started to panic but Dr. Paul just started answering questions that most patients have while in his chair. He made sure I was completely relaxed and let my husband come back to the room to hold my hand. Instant relief. Lisbeth and Dr. Paul went out of their way multiple times to make sure I was comfortable and informed me of everything they were doing to keep me in the loop. I know laughing gas does wonders for your nerves and pain level, but I truly believe the experience I had was so incredible due to these two amazing humans taking such great care of me! I didn’t feel a single poke. Dr. Paul and Lisbeth were super careful and knowledgeable about the entire surgery and made me feel so confident that I made the correct decision in coming to this office. I will never go to another dentist while we are stationed here and I will always 100% recommend this office! The environment is very positive and uplifting! My dentist and his assistant were extremely personable. There is absolutely nothing I would have wanted differently. Thank you so much to Dr. Paul, Lisbeth, and the entire Columbia Dental staff for making this such a smooth experience for me. See you in 6 months!

Experiencia negativa: Absolutely the worst dentist I have ever seen horrible to the patients and he does not know what he’s doing at all do not go here you will regret it

Experiencia negativa: I had a tooth that was causing referred pain in an unbearable headache for weeks on end and ended up on antibiotics to treat the pain and infection. I was referred to Columbia dental for the extraction . I made the appointment over a month in advance because that was how long their wait was. As it turns out they had tried to call me the day before and I did not receive the voicemail until the day of and they cancel your appointment if you don't confirm it the day before. this is the first company I've ever dealt with that has done something so unprofessionally. in addition I had only missed the one phone call it's not as if they attempted to call me multiple times if this is their policy. I spoke to Julie on the phone regarding this and she was short with me and rude. I had gotten work done here prior that had to be repaired by other dentists due to the lacking ability and shoddy workmanship but I thought that getting an extraction would be relatively difficult for them to screw up. Apparently I was wrong. I will never go there ever again.

Experiencia negativa: I went to my first appointment at Columbia Dental New London at the beginning of October 2020 and everything went great. I saw Dr Paul Hanna and was told I needed an extraction - among other things. I was given a new appointment for tooth extraction - extremely urgent / infected molar with a fistula pus & pain- for December 5th. Let's mention that, since we are on Covid times, it is extremely rare to find an available dentist especially one who takes new patients. As my tooth extraction was urgent, I was told by the front desk to call as many times as I wanted in order to see if something would open up. And I did. On October 22nd, the Manchester office picks up the phone. It was on a Thursday evening at 4.30pm and apparently the New London office was close. The moment I called I was offered an appointment for that upcoming Saturday, October 24th. Which I kindly declined since a) I was on antibiotics to get rid of the pus b) I had to wait to book a ride since I wasn't driving due to a sprain on my right foot. So I declined 100% and was hoping for an appointment in the upcoming weeks. On Friday, I called again and the New London office picks up. I was asking if there were any openings for the following weeks and the person who picked up was telling me that I had an app the day later, Saturday 24th so they were unable to change it. I kindly said my app was for December 5th and wanted that changed if possible , for any possible cancellations coming up. The lady kept talking on top of me and stating and insisting my appointment was on the 24th and that I have NO appointment for December 5th. Since I had their business card with the appointment reminder in my hand I insisted on my end as well. Kindly suggesting to forward the proof I had on me via text or email. The lady got so rude and started yelling. I got so nervous that I requested to talk to a manager. The manager gets on the phone and she a) yells at me the same. b) treats me as if I was crazy telling me I do NOT have an app for Dec 5th that "I am confused" WHAT? c) she refused to listen to what I thought it possibly could have happened ( Manchester office deleting my original appointment by mistake) d) refused to help me knowing I was experiencing pain and truly needed to go back ASAP. Bottom line. Mistakes do happen. I understand this. But making a huge mistake such as deleting a patient urgent appointment during a pandemia and not be willing to fix it, plus treating you as if I had severe mental problems "since I was confused or you don't know what you talking about mam" is utterly wrong! I waited ever since to find a dentist. I called every place in the state and kept trying for a month and a half after that "incident". I called more than once to the Manchester office to tell them what happened and that all I needed at that point was a sincere apology from these people. The bad taste I had in my mouth after this issue is indescribable. They refuse to accept their mistake yet being self righteous and rude. I even got my insurance to call and asked why I was treated in such disrespectful manner, and they played nice to them, yet never called back to apologize to me. To top this whole "misunderstanding" off, I did receive a bill from Columbia New London stating a "NO SHOW" appointment on October 24th . A joke, truly.

Experiencia positiva: Not bad. Lately it has been very friendly here. They do their job well. Everyone deserves a second chance.

Experiencia negativa: One of the Male dentists here wouldn't listen to my mom when she spoke about her pain. He even did a procedure without numbing the area and also laughed to her face when she would complain of pain. Truly unprofessional and unethical. Never coming back here again.

Experiencia negativa: This place is trash. They cancel your appointment without even giving you a chance to show up. Complete garbage. Your better off working on your own teeth then going to this place. What a joke

Experiencia negativa: Receptionist hung up on me when I tried to make an appointment. Then when I was finally able to make an appointment and come in they told me they canceled my appointment even though I had talked to them the day before. Don't waste your time, go somewhere else.

Experiencia positiva: The New London, CT offices are very basic, based on my experiences at better dental facilities. Teeth cleaning was fine. But when it comes to getting them to provide a quote for implant surgery, get ready to wait an eternity. Even though I complained in person, and asked again for a quote, it NEVER came!_____ I was told by the dentist that I needed a bone graft before he could do the implant. Well, it turns out that the dentist who successfully installed two implants for me 9 years ago told me no bone graft is necessary, at all! He was adamant about it. So, I'll be returning to him for the work instead of Columbia._____ I got the distinct impression that there was a lot of confusion and disorganization. Staff was friendly enough, but what they told me and what they actually did for me were two very different things._____ I have decided to change to a different local dentist who has very good reviews.

Experiencia positiva: Patient for a couple of years. Lainey did an Excellent Job on my Preventative Cleaning with X-rays. This is About Unnecessary Out-of Pocket Expense. I submitted my Ins. card which says "Preventative Dental No Copay" yet when I was About to leave the Secretary said "You Owe Us 105 dollars. You can Submit a Bill to Your Ins. Company." Really ? I WILL be looking for a New Office Shortly. Lou Pergiovanni

Experiencia fantástica: My kids and I have been coming here for several years! I've never had any issues, the staff is always very friendly. I moved about 35 minutes away and still come here :)

Experiencia negativa: Wow! What an experience! I would not recommend this place to ANYONE! You shouldn't schedule back-to-back appointments if you're not going to have flexibility with a new patient that was 16 minutes late and drove 40 minutes to get there. Melissa, Office Manager told me to still come in and she'll figure it out (took me 5 minutes to get to the front desk after we got off the phone for her to tell me I had to reschedule). Melissa- didn't you tell me you'll figure it out??? Well hopefully you'll FIGURE OUT why I wrote this review. You should not be a office manager (I hope you're not) because you need training in customer service and scheduling.

Experiencia positiva: Have been going for years and mostly have had good experiences (or as good as you can expect when you are at a dentist appointment). Recently saw Dr. DelVecchio, he was excellent. Very patient, listened to me, and took the time to answer all my questions. Also Mike, who is an assistant and brought me into the room was great. Going in with a lot of anxiety he was able to put me at ease, he's very pleasant and a good sense of humor.

Experiencia negativa: This place sucks!!! Run away! If I could review with no stars I would!! Do not recommend them at all...dentist never introduce themselves treat everyone like drug addicts they have 4 people sitting around and none of them can do their jobs! I literally had to argue with them over which tooth needed the permanent crown a crown that I waited for didnt fit had to go back in another 3 weeks also was supposed to address my cavity...dude told me he didnt have "time " and it wasnt his fault the front desk didnt schedule me right..but he also told me last time next time meanwhile have been in pain for weeks...oh I could go on I'm all set....DO NOT RECOMMEND!!!

Experiencia negativa: Very bad experience with root removal, cracked my back tooth, did not say a word. Do not trust! Going back to Reliable dental in waterbury, worth the drive from Colchester.

Experiencia negativa: This office use to be.... USE TO BE!!!!!!! Good. They no longer are they are horrible I know people with State insurance are limited but this is not the way to go there's just been too many issues to put up here because I'd be writing for 2 days!!! Staff has become very rude and dentists have left( I wonder why???) And new ones have replaced the good ones. They look down at you because you have Medicaid and I just lost a tooth because a dentist decided to start a root canal and when I go up to schedule the second part of the procedure they say oh well he is on vacation for 3 weeks so I thought that's all had to wait but no when I come back for the appt Dr silver says oh we should just send her to a specialist..... Really??!!!!???!!! so my first appt that started the root canal was May 7th or 8th 2019 and today is June 28th 2019... And they wanted me to wait for this specialist that would still be another 2 months from today but the tooth went and broke so it wasn't fixable had to get pulled and the dentist was so rough no need side manner at all will never go back only reason I had to with this one because smooth doc wouldn't have touched something when another doc stayed out

Experiencia fantástica: chipped my tooth and they got me in ASAP and we’re very nice! I highly recommend!

Experiencia positiva: They are amazing. I have a big fear of dentists and they helped me. The staff is kind and understanding.

Experiencia fantástica: I went there with a kind of unique problem that another provider caused but everyone was so nice and also very understanding!!!

Experiencia fantástica: Awsome people who really care and are great would recommend put you in the right direction

Experiencia fantástica: The receptionist are great! The hygienist are always kind, supportive, and gentle! Dentists are persistent and thorough! Love coming back everytime!

Experiencia fantástica: My hygienist was meticulous and went beyond my expectations. The entire staff was very pleasant.

Experiencia fantástica: Called about a tooth issue that happened the night before, never been a patient at Columbia before, and they took me right in the following day. What a great experience, would recommend Columbia to anyone. Thx Columbia!

Experiencia fantástica: They take very good care of me, staff is very friendly. Had to go back the Columbia dental again for a broken tooth, and again they were great got me in and out within the hour they were able to bond the corner of my molar any without any trouble, last time I was there they did a root canal on a Sunday and temporary crown for me and a few days later the permanent crown came in and they fix that with no trouble, I have had nothing but good service from them

Experiencia fantástica: Doctor S was very relaxed and polite making me feel comfortable and confident in his care

Experiencia fantástica: Always quick to get me in and very understanding of my needs and challenges. The staff is always friendly and caring. While they are busy, they always make time for questions. Truly sympathetic to my pain and any anxiety about dental work.

Experiencia fantástica: I'm very scare of dentists and ever since I've been going to columbia dental it's been great just that dentist and nurse don't talk or try to make conversation with the patient

Experiencia fantástica: This place is awesome!! Very friendly and they do everything for the children that they nare ed right away.... The whole staff is awesome!

Experiencia fantástica: Loved the dentist, he was funny which was helpful , got my wisdom teeth taken out and I was in and out

Experiencia fantástica: Very nice and friendly staff. I feel like I am in good hands with this dentist office. Once my services are completed I will review the work done but expecting the best based on the vibe of the office!! Wish me luck!!

Experiencia negativa: Im currently a Passenger in a vehicle driving down route 2 coming from new london and just had a bmw plastered in a columbia dental group vinyl fly by me as if was driving in reverse. Teach your people how to drive properly if they’re going to operate an ad on wheels.

Experiencia negativa: I was in a lot of pain over a tooth and the receptionist was rude in telling me to take a seat. Also the dentist I had gave me no answers on a very difficult decision on weather to proceed with pulling my tooth or trying to save it all depending on what my insurance covers. He shrugged his shoulders when I ask his opinion. Very poor bedside manners and for this reason I am searching for a second opinion.

Experiencia fantástica: The dentist and staff were awesome. They talked to me and kept me calm the whole time. I would definitely recommend them.

Experiencia negativa: Going in with pain and being told to come back in a couple weeks for an oral surgeon for a routine dentist type job. Still in extreme pain with no solution. A few years back they used to be the best. I asked this Dr what I should do in the mean time n he gave me a blank stare.

Experiencia fantástica: They are so kind and patient. Non judgemental I would recommend this dentistry to all my friends and family

Experiencia positiva: I have a phobia of dentists due to some bad past care. These people were great at understanding and worked with me. Would recommend them.

Experiencia fantástica: I have dental anxiety something fierce, but the Doctor who did my extractions made sure I was well numbed and comforted. Kept checking in with me as he worked to make sure I was alright and there was no pain. The visit was also the quickest I've ever experienced at a dentist. Even with the extractions and him being careful, it was still under an hour! Going back in two weeks!

Experiencia fantástica: First visit with Columbia. Doctor was very knowledgeable and staff friendly and accommodating.

Experiencia fantástica: Wonderful place to go the dentist understand what you're going through and he helped me so much and I appreciate that from the bottom of my heart dealing with the pain I'm having my mouth excellent job five stars and I'm going back to the Monday to get my mouth fixed 100% well done keep up the good job I recommend to come here

Experiencia positiva: Went to clean my teeth here today with Jessica, the hygienist i adore her very gentle but thorough. The doctor not so subtle. So my review is for Jessica and also for the office staff ladies you rock, thank you Minerva

Experiencia fantástica: I had a tooth extraction for the first time ever and I can honestly say Dr Silver and the staff were great with making me feel comfortable and at ease. Thank you so much!!!!

Experiencia fantástica: My daughter just turned three and had no reservations about climbing in the chair and having her dental work done. They were on time, fast and painless. She even said ‘it tickles!’ At one point. Great experience!

Experiencia fantástica: I have been going to Columbia dental for about 4 years now the staff at Shaw's cove are great!

Experiencia fantástica: Always kind and courteous and convenient. I am able to make appts for all of my children and myself for anything from cleaning to ortho. Would recommend!

Experiencia fantástica: Staff is wonderful and doctors are nice. They make you feel comfortable and welcome. I have extreme anxiety about dentists and they always make sure I'm ok and always make sure I'm comfortable. I definitely recommend them

Experiencia fantástica: Very fast friendly and curtious. Had three teeth pulls and the were done in 15 minutes with no pain I'll be using them regularly for sure

Experiencia fantástica: Great dentist,melisa at front very professional,theres some one who can multi-task.Have been recommending this office.great experience. Thanks Columbia Dental.

Experiencia fantástica: I love Columbia Dental... Staff is very nice... they also are quick didnt wait long to be seen... My filling fell out so i need a new filling The Dr. was efficient n gentle didnt even feel the needle when he gave me novocaine to numb before working on my filling... i highly recommend this dentist practice... I am so thankful for finding them!!!

Experiencia fantástica: I am very Dental phobic! I had a lot of unnecessary and painful dental work when I was young ( I’m 54 now ). Between fear and no dental insurance I avoided the dentist for many years. A combination of breaking teeth and an autoimmune condition finally lead me to Columbia Dental in New London Connecticut. The oral surgeon and his team made a terrifying experience ( for me ) as pleasant as it could be. Dr. Huang not only diagnosed a rare condition but eventually removed almost all my teeth in a period of an hour and a half. He and his team were so gentle and comforting I was actually laughing during the procedure. I simply cannot say enough good things about my experience with their office!!

Experiencia fantástica: The entire staff has been amazing. The receptionists are kind and friendly. The dental assistants are knowledgeable and well mannered. And the dentist is amazing! My experience there has been a relief to my fear of the dentist.

Experiencia fantástica: Best dentist appointment ever. Super friendly and very kind. Best service ever ❤️.

Experiencia fantástica: I called this morning at 0855 (they open at 0900) as I cracked a tooth last night and lost the filling. They got me in at 0945 and I was out the door at 1030 with my tooth filled. Assistant and doctor were very caring and made the overall experience as pleasant as could be.

Experiencia fantástica: Hygienist Laney was so patient and sweet when we had problems with my xrays. Dr. Silver is amazing. Very professional, knowledgeable, and very sweet. Melissa front desk is great too. Overall a straight A team!

Experiencia positiva: Today I had all four of my wisdom teeth removed. I was incredibly scared and I was crying while sitting there waiting. The receptionist, Melissa, was very helpful! She made me feel more comfortable as well as the surgeon, I believe Dr.Huang, (sorry if spelt incorrectly.) The Oran surgeon talked me through the whole process, gave me options and listened to my concerns! I would recommend this dentist office to anyone! I am very pleased! The only part I didn’t like was the assistant who brought me into the room. She called my name and didn’t even smile, ask how I was she said “here’s your room” and walked away. That was very unprofessional and made my anxiety much worse. That is why I’m giving it 4 stars.

Experiencia negativa: The staff was not very personable, It felt just like visiting a dentist in prison. To the dental staff in prison, I wasn't Glenn Wiley the patient, I was nothing more than prisoner number, 9988987. What my desires were Meant nothing No advice was given And the doctor himself was just cold nothing warming about him I'm very disappointed in the service Not sure if I'm coming back.

Experiencia fantástica: I had 3 teeth extracted. The whole procedure was over before I knew it. They were sensitive to my severe anxiety and dental phobia. I will be going back for more work.

Experiencia fantástica: They are always so kind an great that I decided to keep them as my dentist from now on

Experiencia fantástica: Dr. Okasha was extremely professional and reassuring during my wisdom teeth extraction. He made me feel comfortable and relaxed during a procedure that is normally not so pleasant. Thank you.