Advantage Dental+

Experiencia fantástica: Nothing but great experiences at this office I live fare east side of Portland an commute all the way to Hillsboro because I know I can expect the most pleasant experience possible at the dentist.

Experiencia negativa: If I could give less than one star I would. Multiple times I arrived for my appointment only to be told it was canceled. I was told that they called me ONCE and possibly left a message, but they couldn't confirm a message was left. They then told me they don't have the option to email. If this happen to me Multiple times I assume it happens quite often. I then had one dentist tell me I had a few cavities that needed to be filled, but getting them filled was one of the canceled appointments. I scheduled an appointment with another dentist there who told me the cavities I have are small and she would not recommend filling them until they are bigger. I would not go back to this place if I was paid to. Horrible customer service!!

Experiencia negativa: The worst clinic in Oregon. The pediatric side amazing. The adult side is horrible they don’t answer phones, they don’t schedule, they don’t call back, they cancel regularly. The receptionist are rude and on their phones or gossiping and ignore clients. Absolutely the worst dental clinic in Oregon

Experiencia negativa: I don't know why anyone should have to wait 8 months for their appointment is crazy. I also found out the dentist is only their 2 to 3 days a week so that explains it all.

Experiencia fantástica: The provider was understanding and he listened to me and what I had to say. He made me feel at ease about what has to happen. He explained the process as well as the anticipated timeframe. He made me feel assured that he would help me get my smile back.

Experiencia fantástica: Advantage Dental Hillsboro Office is a good place; all my family members have been treated there. The hygienist is very helpful and able to explain to me how to take good care of teeth in my own language so I can understand more details. Thank you very much.

Experiencia fantástica: Advantage Dental is every nice clen very respectful and I enjoy going to Advantage Dental

Experiencia fantástica: Always a great experience! Have been coming here for 14 years with my 5 kids. Dr Risley and the staff are always welcoming.

Experiencia negativa: The Hillsboro office has canceled 4 appointments in my time with them so far. This has impacted my dental health and caused me to have teeth extracted because it takes months to reschedule. It could have been resolved with fillings had they not rescheduled months in advance. Additionally they have canceled cleanings at least twice further impacting my dental heath. Lastly when I had a tooth extracted with sutures and I had a concern, they would not respond to my phone call and voicemail. Very concerning. I will be finding a new dental provider as soon as possible.

Experiencia positiva: The waiting was longer than expected and never told why we had to wait until I got in.After that my appointment was fine.

Experiencia positiva: Love my cleaning hygienist. Not the recieptionists. 4 of them were sitting around talking with each other but not bother to say hi to the customers. Felt very unwelcoming.

Experiencia fantástica: Fresh, friendly, faces. They make going to the dentist fun! Kidding, but they were very nice and professional.

Experiencia negativa: They don't care and neglect patients

Experiencia positiva: Advantage Dental is a very caring place. They take care of your teeth and make sure that you have a pleasant experience.

Experiencia negativa: Terrible place, I have DR Bogdan I believe, and he has cancelled and pushed out appointments for me to get a filling or cleanings multiple times. I get people don't like to work, but maybe show up to the appointments you yourself set up? Also, the filling he DID do, doesn't feel very good, and isn't the best work. Plus with this place, if you want to have a different dentist who maybe actually has availability, you have to "establish care" with them, where they look at your teeth, make the same judgement calls as the last dentist "yup, what was already in your chart is still there!" then push you out another 6 months to actually get worked on. Terrible practice, terrible staffing hours, just all around the worst dentist office I've ever dealt with. If you're able to go somewhere else, just do that.

Experiencia fantástica: Super friendly and made sure my son was comfortable by showing him all the tools before using them so he understood what would be happening.

Experiencia positiva: I wish it been made clearer that my appointment was more of a consultation and not the day when the specialist was going to actually work on my teeth. He was professional and well spoken. I feel comfortable and I'm fairly certain he will do a good job.

Experiencia positiva: To be very honest with the good experience I had. I was there for my wisdom removal. The practice here is very clean. They follow each and every code. They know how to do their job. You gotta speak up and be transparent to understand them so they can understand you. I can really appreciate how hygienic this place and staff are. However, due to how busy they were, I think they forgot to prescribe me with antibiotics and there was no conversation about stitches. So I got neither. I did some research and apparently sometimes you won’t even need those, but I would have preferred antibiotics at the very least to support my healing. I’m just taking this the natural route healing on its own and hopefully I don’t get infections since I’m being very careful. But I do think no matter how busy you are if you really care about your patients you need to be sure they leave with everything they need. I did ask for my tooth, and pictures but it’s not a necessity so I didn’t mind not having it even though it might have made the experience a little more enjoyable. Regardless, they still do amazing work for a good change in this world. They probably just need more staff.

Experiencia fantástica: The whole staff is very courteous and knowledgeable. I respect the dentist 100% also. Thank you so very much!!

Experiencia fantástica: Made me feel at ease and answered ally questions. Very professional and compassionate.

Experiencia negativa: It was a terrible experience the dentist was not helpful at all if you have OHP they will treat you like crap do not go to advantage dental

Experiencia positiva: I went in yesterday to get three wisdom teeth removed and supernumerary tooth removed. I was referred from the Macadams location because they're xray machine was down First thing: if you cant get ahold of them you NEED to just keep calling until they answer. Sometimes it will be the first time you call other times they wont answer until the 8th call. Just keep calling until they answer. Advocate for yourself. The entire appointment including extraction, I was in and out in about 1 hr 20 minutes. Staff was nice, even though pre extraction I was a little confused due to the lack of communication but I was also distracted by the uncomfortable feeling in my mouth from the erupted teeth. I recieved prescriptions for an oral rinse, pain meds and antibiotics for aftercare. When the oral surgeon pulled the supernumerary tooth out he said " its a boy" and I'll say its so difficult to laugh when your mouth is numb and there's dental tools in there the constant chit chat between the oral surgeon and his assistant was actually a very pleasant distraction from everything and the entire experience was as comfortable as I could have asked for.

Experiencia negativa: Never answer the phone, been trying to make an appointment and always busy and they never call back.

Experiencia negativa: Absolutely horrible caused nothing but extreme pain and the dentist was laughing and making jokes walked out of my appointment will not ever return here or recommend to anyone GO ANYWHERE ELSE! I’d give 0 stars if I could

Experiencia fantástica: The team at Hillsboro Advantage Dental are efficient and friendly. I was checked in and brought to the back within 5 minutes. The doctor and his assistant made me feel at ease. The way they explained the procedure they were to carry out in my care , I felt that I was well informed and am confident that I got the best advice as to how to move forward. I am definitely referring you to them. You will be in good hands.

Experiencia negativa: The WORST dental experience I’ve ever had in my LIFE. The dentist literally ripped my tooth out of my mouth while I was screaming and crying in pain, with 4 dental assistants in there to hold me down and tell me to stop screaming so that other patients wouldn’t hear me. After the dentist ripped my tooth out I was hyperventilating and uncontrollably shaking for at least 15 minutes after that and as soon as the tooth was out the dentist said “you’re done” and never came back with any aftercare instructions, how long to leave the gauze in, they didn’t even prescribe me antibiotics even though the dentist had mentioned seeing puss as he was pulling the tooth. I’ve never had a worse dental experience in my life and I had braces in the early 90s, yah the terrible metal ones that hurt like no one else who dint have them would ever know. Please believe me when I say avoid this dental office AT ALL COSTS! They do not give a good god damn about their patients, just about rushing as many in and out as they can and don’t even get me started on the wait time. I was WELL past an hour beyond my initial appointment time and had to walk to the front desk and ask why they’d forgotten me before anyone even figured out that I had been overlooked and overbooked. Seriously the worst dental care IMAGINABLE. The literal creation of dentist nightmares starts in this office right here. Oh and the “manager” who apologized to me for the terrible service before my tooth was ripped from my face before I was numb, yah she is completely unreachable yet PROMISES she will get back to you same day. Liars who care NOTHING about their patients.

Experiencia fantástica: They always take good care of me and I love that they open early . They have taken very good care of my teeth for a few years now.

Experiencia fantástica: They got the wisdom teeth out, haven't been in pain except for the first day, so I think they did a pretty good job

Experiencia positiva: i have had an overall positive experience with advantage dental, although it seams their answer to every issue is extraction. it also seams they have a bit of a high turn over rate with their dentists-and hygienists i have had a new dentist almost every visit due to them going elsewhere and i think as a result they go through hygienists too, i have had several different hygienists and i would prefer to have the same one if they are kind and gentle. that being said every hygienists has been very gentle and very nice. showed compassion and caring during my visits and cleanings. only once did i have to wait passed my appointment and that means a lot to me. nothing worse than having an appointment, showing up early as asked and having to wait passed that time to be seen. i have to give praise to that and their staff. thank you advantage dental team!

Experiencia fantástica: I went there for a regular cleaning. Suna did the best cleaning ever. Fantastic job. Yeah, really — it was the most diligent a person has ever been, in my experience

Experiencia negativa: They can't keep a dentist in the house. The office side is just a mess and have no idea what's going on. I have received more than 3 calls if not 5 or 6 calls and text about 1 up coming appointment. Then they can multiple times and cancel (,dentist left again) then reschedule. I have so many calls and appointments when I was in at an appointment I got a call about an upcoming appointment. When I questioned what's my real appointment, you'd think I asked for blueprints to the moon. They just don't know. So I keep my child home and we go to imaginary appointments.

Experiencia negativa: Lucky enough to get 1 star because you have to leave one... terrible place. Every appointment I have gets canceled due to one provider. How is anyone supposed to take care of their teeth when all you do is cancel the appointment and never see them. Then they try to say we called and left a voicemail. No you didnt, I found out when j showed up to my appointment time like everytime! Then she says had you come like 20 minutes earlier we could've seen you due to a cancelation. Why would I have been here when it wasn't my time?! Don't even waste your time.

Experiencia fantástica: Was great and had an amazing teeth cleaning experience.

Experiencia negativa: I am writing this to urge others to seek a second opinion before committing to any treatment at Advantage Dental. My experience here has been defined by predatory billing, administrative incompetence, and a disturbing lack of empathy for pediatric patients. 1. Misdiagnosis & Overtreatment I was informed by this office that I had two cavities and was pressured to apply a silver diamine fluoride ("black stuff") treatment immediately because the dentist was booked out 8 months. Feeling skeptical, I sought a second opinion from another dentist. After a thorough exam, it was confirmed that I had zero cavities. This office attempted to perform unnecessary procedures on healthy teeth. 2. Traumatic Pediatric Care During a tooth extraction for my young daughter, the dentist ignored her clear signs of severe distress. Despite my daughter screaming in pain and my insistence that the local anesthetic was not working, the dentist dismissed her pain as "made up" and refused to stop. I demanded her to stop immediately. I was then referred to an oral surgeon who resolved the issue in five minutes with proper numbing. The lack of compassion and refusal to listen to a parent’s concern is unacceptable The oral surgeon was not covered by my dental insurance and I was forced to pay out of pocket because the dentist was incompetent. . 3. Billing and Administrative Negligence The front office operations are chaotic and predatory with a wide range of unethical, aggressive, and deceptive financial practices used by this provider to extract more money from a patient than is actually owed or necessary.  For example; A) Lack of Transparency This office failed to notify me of a small balance ($100) at the time of my visit or through standard billing cycles, only to "surprise" me with it months later via a collections agency. This is a tactic used to bypass a patient’s right to dispute a charge or use insurance to cover it. B) Double-Dipping (Attempted) This office claims they have "no record" of a payment I made a year ago and demanded I prove it with bank statements, they are effectively trying to get me to pay for the same service twice. Because they know many people lose track of old receipts, they bank on patients just paying the "small" fee again to make the problem go away. C) The "Collections" Threat. Using a collections agency for a small, uncommunicated debt is considered an aggressive and predatory tactic. It puts the patient’s credit score at risk as a way to force immediate payment without allowing for a discussion about the validity of the bill. D) Upselling Unnecessary Care This is the "medical" side of predatory billing. By telling me that I had two cavities when I actually had none, the office was trying to bill my insurance (and me) for procedures that were clinically unnecessary. This is referred to as over-treatment for profit. That is just the major issues. I’ve also had many problems with; • Scheduling: I have waited nearly an hour for an appointment only to be told their "computers had an error" and I wasn’t on the schedule, with no apology for the mistake. (For scheduled appointments plan on waiting 15-30 minutes for your appointment. (They also ask you to arrive early 15 minutes early.) • Because of extreme wait times, appointments are rushed. For example, my cleaning was stopped halfway because they “ran” out of time and blamed it on plaque. I’m sorry but less than 30 minutes for x-rays and a cleaning is completely unacceptable and then blaming the client is beyond ridiculous. Final Verdict: This office prioritizes billing over patient health and safety. Between the misdiagnosis of cavities and the traumatic experience they put my daughter through, I cannot recommend them to anyone. Please protect your family and your wallet by going elsewhere.

Experiencia fantástica: Great care from everyone involved. Short wait times great service.

Experiencia negativa: I’m trying to get in contact with the office, they never answer their phones. This is actually something serious and I’m in excruciating pain. Great to know my dentist office is NEVER available when it’s actually important. When i show up in office, they are seen talking to each other gossiping about personal matters. This is consistently every time so I know it’s the whole team and not just a few women. Please FIRE YOUR FRONT DESK ASSISTANTS AND GET NEW ONES! You’re wasting your money by paying people who do not do their jobs. They are giving Advantage dental the worst name. My mom & I both go here, along with friends of mine. My friends say the exact same thing.

Experiencia fantástica: Had a really good visit yesterday. I really like the denturist and the and the sweet girl that took me back to my room and stayed there with me the whole time. She was so nice.

Experiencia fantástica: For someone who is absolutely terrified of dentists, these guys were amazing. I was sorta not the nicest in the beginning, but they turned me around and got me fixed despite my attitude initially. Whoever Reyna is, needs a raise and Dr P who did the procedure was fantastic. Thanks for dealing with me there, genuinely.

Experiencia fantástica: Very friendly, courteous and professional service are the best way for me to express my experience with y’all at Advantage Dental. Thank you so very much.

Experiencia positiva: Dentists we've had are great staff is not. We've been patients here for a year or so now. I've never had anyone ever answer the phones!! Or even return messages. When I've had time drive there to cancel or schedule appointments there is usually at least 4 girls at the front all socializing and not answering calls. Very frustrating hope you all get your staff figured out.

Experiencia negativa: If I could give this location less than 1 star I would…I had a dental emergency about a week ago (severely broken tooth, cant close my mouth fully or eat anything solid) and when I called the emergency phone line I was told I would receive a phone call from the office first thing the next morning to get me scheduled. I never received a phone call, and as the week went on, each day I would call to try and talk to someone about getting me seen to fix the tooth. Nobody would ever answer the phone and I would leave multiple voice mails each day, and I still never got a call back even almost a week later. I finally was able to contact someone through my insurance who was able to switch me to another office, and they are also sending me paperwork to file a formal complaint against this office. I will take this as far as I possibly can to make sure this doesn’t continue to happen to others. This afternoon someone finally called me back (after insurance told me they would be contacting the district manager) and they tell me “we never got any notes or voicemails regarding you” which is absolutely untrue and they know it. Save yourself the time and stress and DO NOT use this location. It’s absolutely infuriating the way they handle business….I’m not sure how they are even still open.

Experiencia negativa: This place is the worst, GO ANYWHERE EXCEPT HERE. They don't answer phones (you can see when you're there, they just chat) they don't call back either even if you leave 10 voicemails, they always cancel appointments last second and reschedule weeks out, they don't handle emergency situations with any sense of urgency. They don't send your info (ex: xrays, documents) anywhere else even if they say they will for weeks on end because they screwed you over to begin with. Their hours are very wrong, doors are almost always locked when you have there physically to talk to them since they don't answer their phones. They just sit there and stare at you through the door. Most incompetent group I've ever come across. Had to go somewhere else, had to redo everything because they're too lazy to just send over stuff. They clearly just collect money from the state, they couldn't care less about their patients. This place needs to be reported to the state board.

Experiencia positiva: Friendly staff, explained everything very well and with a smile. I felt welcomed there. I'm definitely going back.

Experiencia fantástica: I had a wonderful experience today for my first appointment. The front desk, assistant, and dr were all amazing and made the process super smooth for someone like me , with a lot of anxiety. Will recommend to all friends and family

Experiencia fantástica: Excellent place to my baby boy. They treat us pretty good!

Experiencia positiva: Friendly office and staff. Knowledgeable and always professional. My first appointment here prepared me for the series to be fitted for dentures.

Experiencia negativa: Love this place they are good with the kids but, I don’t like they’re new system of doing paper work on the IPad, it’s so much easier to do on pape!

Experiencia negativa: The phone call are never answered I have on wait multiple times for over 1 and a half the receptionist never make me feel welcomed and understans my and my family needs there's never parking available and a spanic dentist assistant worst activities along with a couple of the receptionists

Experiencia fantástica: Advantage Dental, with reception friendly, clean office, and the most important doctor reviewed the x-rays right after they were obtained and carefully examined the teeth. I am very happy with Advantage Dental. Thank you.

Experiencia negativa: Phone systems are messed up, no one ever answers, no one ever returns calls after leaving message. Had to go in to make apt for my daughter. I called when in there with the receptionist to show their phones don’t work. I even wrote an email to them and no response. Too bad too because their staff seem great. If all that wasn’t an issue it would be a 5 star rating. They are more active in responding to the reviews here than anything else :/ reading the review here seems this has been an ongoing problem. Yall need better IT! They are killing your business. (Edited) to the “owner” who responded here.. I HAVE ALREADY EMAILED YOU GUYS!! NO RESPONSE! JUST LIKE LEAVING VOICE MAIL. Did you even read my comment?? ‍♂️‍♂️ what a joke! Looks like Beaverton branch has same complaints. I’ll be contacting my service provider to switch plans from you guys. Absolutely horrendously horrible customer service here!

Experiencia fantástica: They are amazing with kids! Friendly staff, patient dentists, and a comfortable, kid-friendly environment. Highly recommend!

Experiencia negativa: I can’t even reach them to make an appointment! They don’t answer nor do they return messages. Edit: they actually responses or my review and requested I email them. I did son but still waiting for a response. UGHhHh!!!

Experiencia fantástica: Good, The tooth extraction was quick and the person was very nice.

Experiencia negativa: The women that work at the front desk are impolite and rude. They are constantly on their phones or talking with each other instead of doing their job. It’s impossible to get an appointment scheduled and them to stick to it. My last appointment the dentist removed a tooth very roughly and resulted in him slipping with the instrument and leaving me with a cut and bruised lip. They value quickness instead of quality.

Experiencia negativa: the receptionists are so unprofessional. first of all they dont answer the phone like ever and they were constantly blabbering out loud gossip and laughing so loudly in the quiet waiting room. glad to know I'm not the only one seeing this issue, given the countless reviews about them. when will you take action?… they also mislead us, telling us we would be getting a guaranteed visit after waiting hours, only to tell us at the last minute that they can't see us. LOL

Experiencia fantástica: Do you know how good a dentist has to be to rip teeth out of your head and you willingly write a good review? Jokes aside, very professional, made me feel comfortable and at ease with my dental work. Quick, in and out, 4 wisdom teeth, i still have gauze pads in my mouth as im writing this. Im thankful i was able to get this procedure done, and thankful for the whole team. Thanks!

Experiencia positiva: Giving this office 3 stars because my daughter’s provider is amazing. However, the front desk experience has been very disappointing. I called and left seven voicemails over the past two months trying to schedule an appointment and never received a call back. When I finally reached someone by phone today and mentioned the unanswered voicemails, the staff member was very rude and stated they were short-staffed and busy for the holidays. I explained that this issue has been ongoing for two months and that I was simply trying to inform the office. While I understand staffing challenges, a lack of communication and unprofessional responses from the front desk make scheduling care extremely frustrating.

Experiencia fantástica: Dr Cade and Cassandra both were very very professional and considerate to any questions or concerns. They explained in depth the procedures and answered all my questions. I like them both and felt very comfortable and feel I will have always a good experience and confidence in the future visits. Thank you to both of you. See you in May.

Experiencia negativa: Good service, I enjoyed my interaction and service done on me. I’ve been coming here for years, however a consistent problem I’ve always had is getting direct customer service support. I call multiple times in a day, I’m on hold for over 15-20min before I reach someone just to get scheduled in. They have 4 receptionists and no one ever answers in a timely manner. I’m always on hold, and redirected to leave a voicemail after waiting. It’s such a hassle getting scheduled in or talking to someone for questions.

Experiencia negativa: We drove in from the coast for an exam and a cleaning as scheduled by the office team. When we arrived, we were told that the hygienists don’t work on Saturdays and we would need to come back for our cleaning. It’s a three hour round-trip from our home to their office. The dr was pleasant and professional, but the assistant was not personable at all. The head rest on the dental chair was broken and would not stay raised. No one answers the phone, and we have left two voice messages to cancel our appointments with no confirmation. This is not a good fit for us and we will not be returning.

Experiencia negativa: This place is very notorious for their staff (dentist and dental hygienist) calling out sick very so that is is my 3rd appt that has been cancelled at the last minute and I’m a new patient here!!! This place has no understanding that patients have a job to go to and when we schedule appointments we have to miss work to be able to attend these appointments and when their dentists and dental hygienists keep calling out sick this is a huge dissatisfaction because we took hours off work and in my case the whole day off to attend these appointments as I live 1 hour away. This place needs to replace their provider staff to staff that actually want to work and be there. I also want to mention that it is very hard to get through the phone and speak to someone at this office! Most of the receptionist are very nice and kind here kudos to them as they have to hear all these complaints. This time I asked the receptionist to have the supervisor call me we will see if this happens. Not so thrilled about this place

Experiencia negativa: Stopped in today we had an appointment but the insurance was attactched to Beaverton location. The way the receptionist at Hillsboro explained this to us was by saying "The scheduling is not very accurate, and we have to go to beverton." After arriving at Beaverton after 30 min after the scheduled appointment we hoped to reschedule. It was then we found out that the receptionist at the Hillsboro location was just incompetent and useless the Beaverton receptionist said as much, and helped us get an appointment the NEXT DAY! DO NOT GO TO HILLSBORO, THERE FRONT DESK STAFF are useless.

Experiencia negativa: 1 star is way to kind for what I’ve gone through with this place. Since last year I had tried to schedule an appointment for an emergency tooth extraction for a root canal that had failed (which was there fault), That appointment got canceled 3 times before I was finally scheduled again. Some time before I had the extraction I got a filling from this place which was the worst experience of my life. The filling took less then 15 minutes then when I checked my tooth after that appointment the cavity was clearly still visible and the filling looked nonexistent. I now have SEVERE pain from my chin to my ear and a literal hole in my tooth. Save yourself the stress and pain and stay far from this place even if it’s the cheapest option. I genuinely believe this place should be shut down. These aren’t my only bad experiences if your interested in any more reasons why you shouldn’t go to this place reply to this.

Experiencia fantástica: I haven't had work done since I was 26. Im lucky to have my dentist he is kasier material. ❤️ dr. Cade butchering his name. Thank you

Experiencia positiva: Very nice experience with the staff. Exam was thorough and everything was explained well so I can see what the plan will be for the work that is needed. The only real issue is getting an appointment for a cleaning and repair of fillings even a couple of months wait seems reasonable but in my mind 5 full months from now is a bit ridiculous to wait. I have to say it is a lot more than I have ever had to wait in my life and I’ve had a lot of time in the dentist chair to be honest. Hire a few more dentists? Lots of space in back and lots of empty seats everywhere….so not sure what the issue is…is there is a shortage of dentists? I was a little nervous about the wait and my tooth potentially getting worse but I’m glad I was scheduled and I can be a patient patient more easily for a dentist who is in my opinion was honest, trustworthy and respectful of me as well.

Experiencia fantástica: I had a tooth emergency and Advantage Dental didn't have any availability to schedule an appointment with a dentist, basically it's a walk-in @ 1pm. Their 1pm patient no-showed and I was able to get my painful treatment done.

Experiencia fantástica: Another amazing dental checkup today, provided by Advantage Dental. As always, the kindness was exemplary.

Experiencia negativa: Would give negative stars if I could for this place! We have been a patient for almost 10 years. This past year has been the worst experience yet! It has taken over a year to get anywhere for treatment! Still getting no where! They refer you out, providers leave and no one calls to tell you appointments are cancelled, having to restart referral processes over again, constant reminders to send said referrals, no one answers the phone, no one calls, etc, etc.

Experiencia negativa: Kids dentist and staff are great. But their feint desk answering service is the nightmare. No one ever pick up their phone. Frustrating to call in for apot or Emergency. They need to train front n desk better. Or I can help with that

Experiencia fantástica: The entire time Very professional and very nice to me The man who did my impressions, he was so very kind as well as his assistant with the purple hair. I'm so sorry but I'm very bad with names. They were both amazing. i still have a few more appointments and I'm just really hoping that the final the final appointment is amazing cuz I've had these for 15 years and when I smile my teeth don't even show and it's so I'm so self-conscious about it. I work in the medical field and work with patients all day and to have a nice full smile will bring up my confidence so much Thank you, Theress

Experiencia fantástica: Very friendly and understanding, they understood my trauma when I was a child of a dental clinic immediately strapped me to a bed and clamped my mouth open and had the sleep machine on me and I couldn't breath when everything when white and thought I died when I was getting caps on my baby teeth. and several years ago in California a dentist was extracting a tooth and barley used any novicaine and with out waiting immediately began pulling the tooth, I felt everything and the dentist was just going to have me take ibuprofen. So this place was amazing and took things slow with me and made sure I was completely numb before starting. And helped calm me down when I began panicking. They are amazing.

Experiencia fantástica: I got my wisdom teeth removed by them and it was such a quick and easy process they made it as painless as possible and I’m so happy

Experiencia fantástica: The staff is very friendly and kind. New office and convenient location. Cute people and I feel very comfortable here. Sleepy noz available upon request.

Experiencia positiva: I enjoy taking my kids hear you are always very friendly and inviting. However on my recent visit today you did not notify me that the visit had been pushed to a later start. I wish you had better communication when you push a visit day of.

Experiencia fantástica: Very friendly doctor very friendly staff. Had to get a tooth extraction and they made it as comfortable as possible. I would definitely recommend Advantage Dental in downtown Hillsboro.

Experiencia fantástica: Dr. Youngblood & staff were Amazing! They were all so nice & even squeezed in my double extraction, cutting into their lunch break. Thank you so much! I'm feeling better already. :) 10/10 would definitely recommend!

Experiencia fantástica: I was so impressed with the dentist and his helper. They were informative They made me feel comfortable. I will be going back Thank you for the great experience

Experiencia negativa: All the effort to wait and find time to schedule an appointment, wasted. When I show up, I’m informed my appointment was cancelled. Despite getting text confirmation that my appointment was still confirmed and on. Then they had the nerve to lie and say they left a voicemail, which my phone logs prove I didn’t receive. Then after that call, I’m texted that my appointment is confirmed. I asked why not just text me about the cancellation, if they are able and willing to call, why not text as well? What a horribly broken system, I hope it is addressed.

Experiencia fantástica: Boom 5 stars they are all rock stars all amazing people my son jr is 6 loves coming here! Great atmosphere p.s team no cavities will be back in 6 months

Experiencia fantástica: My kids have been going to Advantage Dental in last 9 years and always had positive experience especially with the staff. They do good job in term of caring for my kids dental health and other needs. I would recommend Advantage Dental to family and friends or others who looking for good dental experience

Experiencia fantástica: Dr. Davashi is amazing, he does such an amazing job. And super gentle with his extractions. I’d definitely say if you’re nervous don’t be, he’s amazing. And kind and super helpful.

Experiencia fantástica: I was pleasantly surprised to receive a cooperative effort to resolve me being able to use the insurance I had and still maintaining my appointment today. The staff helped me contact them and straighten out some information that was incorrect. They also were able to see me at the same time my husband was scheduled, saving me from waiting two hours for my scheduled appointment.

Experiencia fantástica: It was my first visit at this office. I was there for a routine exam prior to a cleaning. Staff was very friendly. Office and exam rooms were clean. The X-ray tech was efficient. Dr Haas was thorough and gentle.

Experiencia negativa: Been going here for years but finally fed up I had fillings December 2024 and got an appointment for my last filling need to scheduled in February. Once I arrived (mind you with paperwork and proof) they said they didn't have me appointment and told me they said they did all my fillings, which they didn't and gaslit me into not knowing what I was talking about. About a little over a month ago I felt a sharp pain in the back of my mouth and got an emergency dental appointment to see what happened, they said I had a hole in between my molars up to my nasal nerve and said oh that was suppose to be the last filling you need (now how about that) which could've been avoided if the front desk was nice and not losing my appointment. The dentist said they send over a referral to an oral surgeon and said to call back in a week at that time if I hadn't heard anything. Called once a week and they kept saying "it's still awaiting ohp approval for sedation" Called the next week same thing Called the next week same thing Called gain today because I haven't been able to eat, sleep, drink and have had seizures because I have nerve damage most of my life and the stress on my nasal nerve with lack of sleep and difficulty breathing has sent me to the ER once already. They told me today after I started getting angry and said "oh it looks like the referral was never sent, ill mark it as urgent" You're telling me every time I called the past month no one decided to actually check if it was sent or not? If this doesn't get fixed or I dont get a call for the referral im taking action. I never complain about stuff because I understand, stress, understaffed and customer service, but yall are really destroying me body and losing my appointment and not sending in an emergency referral is ridiculous.

Experiencia positiva: 2 years ago I'd have never recommended Advantage Dental but they have really turned things around. Where I'd leave messages in the past, I'd never get a return call. Now I receive one w/in the time limits. Staff works w my insurance and rights referrals for work that needs to be done. I'd highly recommend them.

Experiencia fantástica: My appointment was made for a cleaning... ended up getting the right side deep cleaned, exrays, and a visit with Dr Hawes. My hygienists name was Vy. They were both very sweet and professional. I loved them! This is the first time in my life that I'm excited for my next appointments. Thank you both

Experiencia fantástica: Fastest extraction ive ever had... took seriously less than 25 minutes from the time I walked into the door... would definitely recommend

Experiencia negativa: I went in today for what I thought was an appointment to pull a tooth that’s half broken. They then proceeded to tell me they are three months out for me to have it pulled. I am in pain, my face is swollen and my tooth is halfway broken.

Experiencia fantástica: Dr.Chin and his dental assistant were amazing. I was so comfortable and relaxed that I fell asleep while he was doing my fillings. It probably was the best dental appt. I have ever had. He was so knowledgeable about things and told me things no other dentist has bothered with before. Thank you both for a wonderful visit. Also, I barely felt the 2 novacaine shots, its was unbelievable. I can't express enough what a terrific team thise 2 made. I apologize i dont remember the assistants name but I totally remember her kindness.

Experiencia negativa: Horrible service. You can never get ahold of anyone over the phone which is crazy because everyone I go in there there’s always 2-4 people just chatting with each other while the phones ring. Like they ignore it on purpose. When you do go in, they talk to you like they hate their job and you’re a burden going in there. There’s a couple of nice ones but majority are rude and have bad customer service. My wife had he teeth cleaned by some lady I forgot her name but it was like she was on drugs, she kept talking and asking my wife questions while she’s cleaning her teeth, like hello, how can she speak if you’re in her mouth cleaning it?? And because she was all over the place talking and just super fidgety she didn’t even do the cleaning good at all, not even close. At the end my wife had to ask for floss so she could clean her teeth herself. Crazy, never been to such a bad dentist clinic. Oh and I almost forgot when the dentist tried to do a filling he couldn’t even get it to stick! Like what?! How do you even have a certification to be a dentist. He clearly did not know what he was doing. HIGHLY DO NOT RECOMMEND.

Experiencia fantástica: Every employee I had contact with on every appointment has been friendly, knowledgeable and really cared about me not just as a patient but as a person.

Experiencia negativa: Hillsboro Oregon Advantage Dental I have never met a denturist that lied as well and quickly as this guy he tried to feed me a lot of Guff but I'm not 12 I'm 62 he lied over and over and he tried turning everything around on me like it was my fault he wanted me to sign a waiver to let him glue the bottom teeth together because a mold had cracked and tried to tell me as long as Dentures are new you do not need any realignments and you have to wait one year and one day before you can request them but I've had Dentures before I had three alignments on the one I'm wearing now they've lasted 32 years and still fit awesome. The denturist from Stayton that I had from the same company said his wife had hers done three to four times and they've never had a problem I've never had to use any of that denture cream and the guy told me today I'd have to on both the top and bottom I refuse to sign the waiver to accept the broken ones he wanted me to start all over even though the six or seven appointments in Hillsboro and I live in Lebanon Oregon with no Transportation except for a government Medical Transportation Company. I've never felt so cheated and betrayed by any company as I did this one he argued stupid stuff with me the thing is I got most of it on on audio cuz I hit record on the video tell him I need to make a note a couple things but I didn't turn off I just laid it down he talks down and the woman that was in the room glared at me most of the time I was there I felt like a shoplifter under a two-way mirror I was very heartbroken the company like this would have such employees working for them he's sending the broken stuff Lebanon office in a box in case I change my mind I will not I was in his office 20 minutes I'll bet you he got $4,000 for that 20 minutes I can't believe the scam these guys have going I'm not stupid I'm just old and disabled. The reason I gave two stars is because the ladies that make the appointments for you and talk to you on the phone or awesome and very smart to work everything out for you when you need it that's why I got two stars on it or be zero

Experiencia positiva: Advantage Dental has gotten a lot better than they used to be! It still takes a long time to get an appointment and I didn’t care too much for them a while back because of a very bad toothache that I had and could not reach anyone then they said they couldn’t get me in for like three weeks when I had an excruciating toothache. And I cannot take pain medication!! But since then they have really stepped up their game and have gotten a lot better with the way they do things hopefully they stay this way For now, I am satisfied with them

Experiencia negativa: I had to wait about 2 months to make an appointment and they had the nerves to cancel my appointment 2-3 times each being another month out. So unprofessional, I had to get time off to go to these appointments and look for a baby sitter just so they can last minute tell me they have to cancel and reschedule. The first time I was right around the corner 10 minutes to my appointment when they call to cancel. Also my son goes here and they wanted to put him to sleep to get his cavities fixed when it was not necessary and I had to wait 30 mins to get an explanation. Don’t go here you won’t get the service you are looking for

Experiencia negativa: Made an appointment a month ago and was called 24 hours before the appointment to cancel since someone was leaving early the following day. They need to do a better job of planning ahead so their patients don’t request a day off work and prepay for childcare.

Experiencia fantástica: I had my consultation yesterday and it went very well, Dr.Darushi and his assistant Raena were so helpful and very nice. I am very happy with Advantage Dental!

Experiencia fantástica: Went in to see the "extraction specialist". I wasn't thrilled to have to drive all they way out to Hillsboro. But it was worth it. The place was well kept and cleaner than any dentist I've been to. The doctor had me in and out for two wisdom teeth extractions in less than an hour. The next day, no pain whatsoever. He did a wonderful job!

Experiencia fantástica: Dr Risley of the Hillsboro location is a total pro with kiddos. His positive attitude & good sense of humor allows kids to feel comfortable with dental work. As a parent I also appreciate his professional perspective & guidance in treatment. You can tell he cares about the future health of the kids as though they were his own. His approach was gentle & allowed my child success with easy steps that reduced the tension in what felt like a stressful process for my kiddo. Thank you Dr Risley!!

Experiencia negativa: My wife had a tooth pain. They just let her go “to find another doctor, because we don’t even have an xray”. SERIOUSLY??? Is this a dental or a grocery store? Doctor just said that he doesn’t know how to help. My wife just left with a tooth pain!!!

Experiencia negativa: Don’t go to this place they are a joke. I was 12 minutes late single mom and they wouldn’t even let me. come in for the appointment even though traffic was really bad, but they don’t answer their phones. Don’t come. Here is my best advice.