Jen’s Gentle Dentistry
Experience compassionate, high-quality dental care at Dr. Jen's Gentle Dentistry, serving the Harrisonburg, Rockingham County, and JMU community since 1996. Led by Dr. Jennifer Huffman, whose dedication to patient comfort and professionalism spans over 25 years, our practice offers a welcoming environment where your well-being is the top priority. We combine advanced dental technology with a gentle touch to provide comprehensive oral health solutions for patients of all ages.
Our team is committed to personalized care, offering a wide range of services including routine cleanings, restorative treatments, and specialized procedures. We are particularly proud of our expertise in cosmetic dentistry, featuring Invisalign® and Lumineers® to help you achieve a confident, radiant smile. We also provide advanced solutions for oral surgery, pediatric dentistry, and sleep apnea management through our Sleep Sound Institute.
Conveniently located at 1589 Port Republic Road, Suite 2, in Rockingham, we ensure your visit is seamless and stress-free. We accept most major dental insurance plans, including Delta Dental and MetLife, and offer flexible financing options via CareCredit. Whether you need emergency care with same-day appointments or a comprehensive treatment plan, our friendly staff is ready to welcome you with respect, trust, and excellence.
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: (closed)
- saturday: (closed)
Photos of Jen’s Gentle Dentistry
Our comment from Best Dentists Club about Jen’s Gentle Dentistry:
Compassionate Care for All Ages
Dr. Jen's Gentle Dentistry, led by Dr. Jennifer Huffman, has been a cornerstone of the Harrisonburg community since 1996. With over 25 years of experience, the practice prioritizes a deeply compassionate approach, ensuring patients feel safe and understood. Patients frequently highlight the staff's ability to transform dental anxiety into comfort, with many noting that the team goes above and beyond to make visits pleasant and stress-free for both children and adults.
Specialized Treatments and Family Focus
The clinic offers a comprehensive range of services tailored to the whole family. Key specialties include:
- Oral Tie Releases: A noted expertise in treating tongue, lip, and cheek ties in infants, helping improve breastfeeding and sleep issues.
- Esthetic Dentistry: Solutions like Invisalign® and Lumineers® to enhance smiles and confidence.
- Odontopediatrics: Gentle, patient-centered care that helps children overcome fear and enjoy their visits.
- Emergency Services: Same-day appointments are available for urgent dental needs.
Modern Technology and Comfort
The office is equipped with up-to-date technology, allowing for efficient and thorough examinations. Reviews often mention the clean, welcoming atmosphere, which includes child-friendly decor that helps young patients relax. The hygienists are particularly praised for their gentle cleaning techniques and clear explanations of oral hygiene practices.
Accessibility and Financial Flexibility
Understanding that dental care is essential for everyone, the practice accepts most major dental insurances, including Medicaid and Medicare, and offers flexible financing options like CareCredit. Patients appreciate the transparent approach to billing and the staff's willingness to work with patients' financial situations, ensuring that necessary treatments are accessible without undue stress.
Jen’s Gentle Dentistry: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,7 out of 5 from 273 reviews
Negative experience: They put a crown that was way too large in my mouth and a month later they told me my my root was fracture and I had to have it extracted. They took my money to mess my teeth up further, shame an you.
Negative experience: THEY DO TONGUE TIE RELEASE AS WELL AS TWO OTHER MOUTH RELEASES ON EVERY BABY WHO COMES IN THERE. THEY TAKE YOUR MONEY FOR NO REASON AND WILL ALWAYS TELL YOU YOUR CHILD HAS A TONGUE/CHEEK TIE. Go somewhere else.
Fantastic experience: Been going here for years. I always appreciate how they invest in new technology. It keeps me coming back even when I now live 30 minutes away.
Fantastic experience: Had a great experience getting a filling done. Didn’t feel the numbing injection, tooth feels and looks good.
Negative experience: Was given a permanent crown that lasted a staggering 2 weeks. Additionally, Jen was frustrated and rude with me when I told her the crown was uncomfortable and I couldn’t fully close my jaw.
Fantastic experience: Dr Jen always fits me in quickly, even when she's out sick (with another Dr, of course ). The staff is friendly and knowledgeable, and they are very helpful with my complex needs.
Negative experience: Went here when our son was 8 weeks old for a frenectomy consultation. All seemed well at first, hygienists were lovely. As first time parents, we were obviously concerned, and when Dr. Jen came in, she immediately bombarded us with questions - no empathy or emotion in her voice. Her evaluation of my son felt like a performance. Among the questions she asked was, “Does he ever fall asleep while eating?” I thought that odd since most babies do, occasionally. I replied, “Yes,” and she clicked her tongue and said it was a CLASSIC sign of a tongue tie. Every normal baby thing he did was an apparent tongue tie association. She stuck her fingers in his mouth to assess the tie and claimed his protest was further proof. Umm, hello? Who wants some stranger’s fingers shoved down their throat??? She told us that while he was gaining weight for now, eventually he wouldn’t be able to eat enough well enough and would become dehydrated and start losing weight. I’ll admit, I came in to the appointment skeptical - I’d done my research. She explained all these things to us as if we were simpletons and had never looked up what a tongue tie was. Her condescending tone really made me trust her, of course. Near the end of the consultation, which lasted a grand 5 minutes, perhaps, she had diagnosed my son with lip, cheek, and tongue ties and recommended, of course, that we get them lasered for a mere $900. She just so happens to have the equipment at her office. Luckily, the machine was down that day or she’d have pressured us to do it right then. When she explained the possible complications to us, I mentioned that, yes, those did concern me as I had done my research, and I could tell in her eyes she knew she’d lost a customer. Heads up, assuming your clients are idiots isn’t going to get you far. Worst experience I have EVER had with a “doctor.” I will never forget the way we were treated here, and if I could give zero stars, absolutely I would. Also, my son is simply CRUSHING his motor milestones and weight gain. The fear mongering show this woman put up is disgraceful.
Negative experience: Called before scheduling to make sure they accepted my insurance, which I was told they did. After the appointment (which consisted of brushing a 2 year olds teeth) I was informed they in fact weren’t in network with our insurance. Despite their employee giving me the wrong information, I was stuck with a large bill. Plenty of more competent dentist offices in the area.
Fantastic experience: Dr. Jen was phenomenal; direct and thorough with the work and able to answer questions with detail and clarity. The staff was pleasant, efficient, and thorough. All around a great experience, and by far my best with a dentist.
Fantastic experience: The best dentist I have found in 50 years. Excellent. Excellent staff
Fantastic experience: Thank you. Awesome job
Fantastic experience: I took my 2 year old for her first routine check and I had the most pleasant experience. I was able to fill-out registration paperwork online days prior to the appointment so check-in was quick and easy. The front desk staff was polite and informative. Our wait time was about 10-15mins in the waiting area, which is fast in my opinion, we had time to talk to our toddler about what to expect and what was expected of her. Once we got called back, the assistant was quick to accommodate our child who is spanish speaking only which made the experience much easier for her so she could understand. During the check-up, Dr. Jen and her assistant were gentle and talked her through it all. I am very happy we chose this office for her dental care and very much recommend it. Thank you so much for a great experience!
Fantastic experience: Amazing amazing. Thank you all so much for treating my little Mickey girl with such kindness and care.
Fantastic experience: Amoo lo cuidadosa que es mi hija la amoo
Fantastic experience: Very professional! Staff is knowledgeable and friendly!
Fantastic experience: So grateful for Dr. Jen and her team recognizing and releasing 4 oral ties in my 2mo son. He is a completely different baby now, sleeping well, nursing well, and so much happier! Our appointments were validating and I felt so well taken care of
Fantastic experience: Excellent service with a smile; good cleaning
Fantastic experience: Dr. Jen did a great job releasing our daughter's oral ties. We're relieved to have a happier baby and a less painful breastfeeding experience.
Fantastic experience: You are the best.
Fantastic experience: The hygienist was so great with my 4 yr old. Very calm and caring! We had our best dentist experience! Thanks Dr Jen and team!
Fantastic experience: Excellent service, very friendly staff.
Negative experience: Would not recommend this place to anyone. The dentist is so negative. Such a terrible experience for both my kids and I.
Fantastic experience: Always a great visit
Fantastic experience: Very kind and helpful staff, I’ve always hated going to a dentist (as I’m sure many people do) and my experience with this office has been pleasant.
Fantastic experience: Great friendly staff great with my children
Fantastic experience: It's was our first visit today and we really like it and they was so nice to us and answer any question we had.. I guess 10 stars to them.. Thank you!!
Fantastic experience: They have been great for our whole family.
Negative experience: Dr. Jen’s she is good person! But the people working in the front desk they are not nice. I have my son with them one time they rotate wrong appointment date on the reminder card and what time we late 10 minutes we went there and they said we kick you out not eligible anymore for our office or services. Does D. Jen’s except that.
Fantastic experience: Everyone was so kind and friendly! Dr. Jen took the time to explain everything very well and is very knowledgeable!
Fantastic experience: The cleaning was great, very nice people.
Negative experience: They have rescheduled my appointment three different time because I missed the reschedule appointment my son can’t be seen I thought it was going to be reschedule like all the other ones. They told me a day before his appointment
Fantastic experience: excelente servicio
Positive experience: The dental hygienist did a wonderful job making our young children feel comfortable at the dentist.
Fantastic experience: Both my kids had a great visit and my little guy had his first dental visit and was scared. They did so good at reassuring him and making sure he felt comfortable.
Fantastic experience: I could not have had better service all of you are fantastic people. I was so impressed that you got me an appointment so fast. You all are awesome and am lucky to have you in my life
Fantastic experience: My 6 month cleaning with Maggie was painless & thorough. Thank you for such fine hygienist care close to my home. Her preventative care recommending flossing, electric toothbrush was informative.
Fantastic experience: I never have to wait long at Dr. Jen's. Everyone in the office is very friendly and professional. Been going here for a few years now, and highly recommend to everyone!
Fantastic experience: The 1st visit was very nice the kids were nervous but the girls took very good care of them and put their nerves at ease. The office was very homey and comfortable to be in. I loved the Jungle seen everywhere. By the time we left the kids were very comfortable but not very happy with the news that they had cavities. L o l
Fantastic experience: This is the best dentist I’ve ever been to! As a kid, and well into adulthood, dentist visits were my biggest fear. When I expressed my concerns to the people working with me, they made sure I felt comfortable the whole time, whether for fillings or cleanings. I’ve been coming here for a year now and will continue as long as I live here!
Fantastic experience: Highly recommended very friendly helpful staff that really care
Fantastic experience: Friendly staff and knowledgeable Dentist.
Fantastic experience: Always professional, proactive, and compassionate!
Negative experience: Communication is lacking and not confident in the practice as a whole
Fantastic experience: A++++
Negative experience: I came here to get a chipped bonding repaired, since I was far away from home where my regular dentist is. To sum it up in a few words, I looked better with the chipped tooth before having it done at this dentistry. I then had to make an urgent appointment with my regular dentist to get it fixed afterwards. Also, for having "Gentle" in the title, it was not a very gentle experience. (Pictured below is after having it repaired at Jen's Gentle Dentistry)
Fantastic experience: Very punctual office, friendly staff and Dr. Jen is very professional. Highly recommend.
Hello Raymond, we are glad you had a good experience at our office! Thank you for your feedback, we appreciate it!
Negative experience: I was scheduled for an appointment, and it was canceled without a potential reschedule date.
Fantastic experience: My son loves Jen's Gentle Dentistry. They're always nice and do a good job.
Fantastic experience: The best dental clinic I have ever visited. excellent customer service all staff provide the best care to patients. it was my first visit as a new patient. but without a doubt I will continue visiting this clinic. thank you very much to all.
Omayra, we are glad to hear you had a good experience at our office. It is our goal to provide the best care for our patients. Thank you for your feedback!
Fantastic experience: Everyone was so friendly, made my son feel at ease for the whole appointment. Took their time and explained everything in a manor we both understand. Wish all dental practices were this way...
Negative experience: She had to cancel on my appointment couple days before the appointment. I had to take a time off for that and now it’s wasted.
Fantastic experience: My granddaughter isn't afraid of going to the dentist anymore thanks to the Doctor and the staff,everyone was so nice and explained everything they were about to do to my granddaughter and that made her more comfortable. Thank you all!
Negative experience: Horrible experience! Had my children an appointment for back in March, they called and canceled the appointment because of staff meetings, then called me trying to figure out why they weren't at their appointments (that they called and canceled...still have the voice-mail) . I called and rescheduled, the appointments were made for June 22nd. We drive 30 mins to get to the appointment only for them to tell me we have to reschedule AGAIN!! Finding another dentist, they clearly don't have their stuff together!
Fantastic experience: Great people, very friendly and knowledgeable.
Positive experience: Very gentle and friendly with kids
Fantastic experience: Its always a pleasure to do my visits. DR Jen is an amazing dentist and does great work.
Fantastic experience: I took my 4 week old daughter to Dr Jen after being told by a pediatrician that she was not lip tied. I was still having so much pain with breastfeeding her and was about to give up. Dr Jen diagnosed her with lip tie, tongue tie, and two buccal ties. I stayed and had the revisions done at that same appointment. Now, a week later I am having significantly less pain and my baby is healing perfectly fine from her revisions. Dr Jen and her staff are professional and excellent. I highly recommend their practice.
Fantastic experience: Excelente servicio a pesar de la pandemia, muy rápido y eficientes todo el personal, 100% lo recomiendo Me siento muy satisfecho con los resultados y diagnósticos que dan al paciente
Fantastic experience: Wonderful staff❤
Fantastic experience: Wonder staff, awesome Dentist!
Fantastic experience: Very thorough and very caring and calming. Excellent experience!
Fantastic experience: everyone was kind and courtesy, my appointment was handled in a timely manner.
Fantastic experience: Very nice staff to deal with, very happy with service i received
Fantastic experience: My 6 year old daughter had her first fillings today with Dr. Jen. Rachel, the assistant, was fabulous in explaining the procedure and caring for her. Absolutely fabulous care and treatment provided by this team!
Fantastic experience: Very nice and easy to talk to and didn’t wait long.
Fantastic experience: Dr. Jen and her team are quickly becoming like family! She sees all of us, ranging in age from 15 to 78. Her admin staff is always so courteous and kind. Her hygienists are thorough and have great communication. I love Dr. Jen's style. She gives you a plan of action and never seems pushy - she works with your schedule and your priorities. I was very appreciative when she was able to see my elderly mother for emergency treatment during the Covid shutdown.
Fantastic experience: Dr. Jen really checked for everything, other dentists don't pay attention to. She found a several things wrong in 5 minutes that other dentists hadn't noticed in 12years. The staff is friendly and very professional. I'm so glad I was able to get my kids seen there. Thank you Dr Jen u guys are amazing.
Fantastic experience: Dr. Huffman is attentive and skilled. She was very kind and understanding regarding my anxiety about dental work based on negative prior experiences. Dr. Huffman took multiple steps to see that I was comfortable and informed through the entire process.
Fantastic experience: Great service - thorough & great people!
Negative experience: I was a new patient there and never went back. It took me 4 months to get an appointment with them. The hygenist was GREAT! When Dr Jen came in I felt like I was sitting in a sales pitch for a sleep study. Jen was pushing for me to sign up after looking at my teeth for maybe 2 minutes. The sleep study company happens to be RIGHT next door to her facility. She gave me a business card to set up an appointment for a study. Also, she wanted to have before/after pictures being taken of my teeth after having done a deep cleaning to post on her website. I left feeling confused and somewhat like a sideshow circus freak. I don't recommend them.
Fantastic experience: Jen's Gentle Dentistry is A+++++++ place!!! Professional level and know what they doing!!!
Negative experience: Its not good for me maybe for some people to it’s depends how Expensive they are my first visit I make crown they charge me more then 1000$ with my insurance after 4 months the crown come out I make appointment when dr see me she told me I will change 800$ again it’s big stole
We are sorry you feel like you were mistreated in any way here. I believe there was a language barrier and most of what happened was misunderstood. Sometimes crowns come off due to many different circumstances, like clenching and grinding, oral habits, or patient diets. We were happy to recement your crown for no charge, because we stand behind our work. However, when you threw the crown away in the trash, we had no crown to recement. We offered to replace it at half of the lab price. You were irate and stormed out. Later you returned after you "found" the crown, and we were happy to cement it back for you at no charge, even after your mistreatment of our dental team.
Fantastic experience: They do great with little ones!
Fantastic experience: Dr. Jen got me in on short notice with a broken tooth. We thought it would have to be cut out & I was bracing myself for time and discomfort. Within minutes she said ,"it's out!" I was shocked and amazed!! She has the most gentle hands I've ever known for a dentist. She and her staff are amazing. You won't be disappointed. Thanks Dr Jen and her staff.
Fantastic experience: Staff is extremely kind and knowledgeable! They are extremely patient especially when my child was being difficult! Excellent atmosphere! I've been going here for years and I dont see me or my family going anywhere else!
Fantastic experience: Great practice. Everyone is so nice and they try to accommodate you however they can. Go see Dr. Jen
Fantastic experience: The most friendly dedicated dentist I have ever been to. Dr Jen makes sure it’s done right so you don’t have to come back a perfectionist to say the least. I highly recommend dr. Jen dentistry to anybody.
Fantastic experience: Everyone is always friendly and accommodating. They don’t piddle around either. I’m not a fan of dentists but going here doesn’t bother me!
Negative experience: I called to be a new patient there on Monday at 2:30pm, random lady answered the phone and hanged up on me. So I called again, asking her if I can make an appointment. She said it takes 2-3 months to make new patients appointment. What kind of customer service is that?? Stay away from this place.
Fantastic experience: Great people, great experience, best dentistry around
Fantastic experience: Pros are flexible scheduling, personable staff, very helpful regarding various options and treatment plans recommended. I would definitely recommend Dr. Jens office, she fixed several issues that previous dentists had performed incorrectly. Very pleased with the level of professionalism and dedication.
Fantastic experience: I would give it 10 stars!! Dr. Jen and her staff are absolutely wonderful! She is the first dentist that my niece (14) and nephew (17) has seen. First appointment ever at this age. She and her staff made them confident and calmed. Ment the world to me that they go beyond. Thank you so much!!! Cheryl Good
Fantastic experience: I love Dr Jen and her staff!!! They are great at what they do and are very friendly.
Fantastic experience: This is a wonderful dental office. So professional and kind. I hate getting my teeth cleaned because I have nerve damage from wisdom teeth removal, but they always put me at ease!
Positive experience: The nurse who cleaned my kids teeth was fantastic. Very gentle and calm. The Dr. I can't say much about. He only looked at her teeth for ablut 5 seconds then left.
Fantastic experience: Wonderful...very gentle w my grandson,reassured him, very good.
Fantastic experience: Best dentist ever!!!! My family has been going to this dentist for 8 years and we've never had a bad experience. The staff is so wonderful and friendly. Keep up the great work Dr. Jen and staff.
Fantastic experience: Dr. Jen and her employees are affable and very knowledgeable. They do great work but maintain efficiency. One of the easiest and most painless fillings I have ever had!
Fantastic experience: Fabulous dentist! The first time I went, it was an emergency and I had never been to a dentist in the area. She worked me in, reattached my crown, and filed it down to make it fit better! I went back today (a year later) and had another fabulous appointment. They're very knowledgeable and help you understand every part of the appointment. 10/10!
Fantastic experience: My daughter had her first appt and after they were done she said she loves the dentists she didn’t want to leave! The staff is amazing!
Fantastic experience: Excellent dentist and staff. Very highly recommend. Prices are amazingly low especially when the car is beyond exceptional. I will be going here permanently.
Fantastic experience: Happy with my toddlers dentist! Hygienist was really nice:)
Fantastic experience: I got in quick had an emergency. They did what I wanted and pulled tooth. Great experience
Fantastic experience: First visit ever and felt like we had been going there for years! Everyone is so welcoming and Dr. Jen and the assistants are VERY thorough! Wish we would have switched offices years ago!
Fantastic experience: Everyone in the office was pleasant and caring! They were prompt and curteous. I intend to keep them as my dentist for many years to come! Update Today, Dr Jen and her staff solved a health problem I've had for more than two decades. I've been to probably fifty different doctors in ALL the specialities. They diagnosed new with airway centered diagnosis and posterior tongue tie. I'm very excited to work towards a healthier me!!
Fantastic experience: Great people that do great work. Very thorough and took the time to explain what they were doing and what I should consider doing in the future. Very pleased.
Fantastic experience: I must say this is the Best dentist office I've ever been to. Everyone is so friendly and knowledgeable. Dr. Jen takes the time to explain the problems that may be going on with your teeth as well as how to maintain them. Thank You Dr Jen!
Fantastic experience: I am happy. This was the place that took my insurance (Aetna) and would see me the fastest. First I had my exam and cleaning. I appreciated the modern equipment and the dental tech seemed fast and effective vs. the last practice I was a patient at. Then two weeks later, I had 3 teeth filled (molars) after going without dental insurance for 6 years (grad school and moving from full to pt. employment) and also got 3 molars sealed. So far so good, the process was fast and painless, and is fairly priced. So far this place has lived up to the "gentle" in the name. Good to have dental care again!
Fantastic experience: My new dentist for my family. They did so well with my kids. I have been to multiple dentists in my area and this is by far the best one I have found. They were able to tell me what the issues was with my son.
Fantastic experience: Wonderful service and wonderful staff. Love it here!
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