Lake City Dental
Lake City Dental with Dr. Roman, Dr. Gallup, and Dr. Pan, is a comprehensive and advanced family dental practice in Lake City, Florida. Lake City Dental specializes in complete family care, including cosmetic, restorative and preventative dentistry. We excel in all aspects of dentistry, including crowns & bridges, traditional & fixed dentures, dental implants, porcelain veneers, smile whitening, orthodontics, cosmetic bonding, laser dentistry, tooth extractions, BOTOX®, TMJ treatment, sports & night mouth guards, and dental emergencies.
Take advantage of our limited-time special offers for new patients, adult and children. Book your appointment with Dr. Andrew Roman at Lake City's most compassionate and modern family dental practice.
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: (closed)
- saturday: (closed)
Services and Treatments
Lake City Dental: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,9 out of 5 from 266 reviews
Fantastic experience: I have been dentist hopping for the last 3 months until I found Lake City Dental. The staff is amazing they are wonderful. Dr. Roman took his time to discuss my dental issue in order to make a decision. I felt super comfortable, he was great can't forget the dental hygienic Aniel, he did an amazing cleaning. I have not had my teeth cleaned so thoroughly in years. If you live in Lake City or Live Oak and are looking for a dentist. I highly recommend this dental office.
Thank you, Susie, for the wonderful review. We are thrilled Dr. Roman and Aniel made you feel comfortable and delivered such thorough care. Your recommendation means a lot, and we look forward to continuing to care for your smile.
Fantastic experience: Dr Roman and all his staff are great! You walk in and feel comfortable being there. Everyone is very friendly. We have been going to Dr Roman for a few years. I will not be changing dentist. I have never had any pain with any procedure. They are all so caring.
Thank you so much for your wonderful review. We’re delighted that Dr. Roman and the team make you feel comfortable and that your procedures have been pain-free. Your loyalty and trust over the years mean a great deal to us. We look forward to continuing to provide caring, excellent dental care for you.
Fantastic experience: Customer service and attention to patients care were all tens. I have found my new home for family dental care.
Thank you, Michael. We're thrilled our customer service and patient care made such a positive impression and honored you've chosen us as your family's dental home. We look forward to providing excellent care for your whole family at every visit. If you need anything or want to schedule appointments, we’re here to help.
Fantastic experience: I’ve been going to Dr. Roman for just over 2 years now. Had my cleaning done today. As always the staff is very conscientious and they make me feel at ease. We were actually laughing. I’ve never laughed in a dental office. Overall a good experience. I recommend them to anyone looking for a good dental office.
Thank you so much, M&V! We're thrilled you had a great experience with our team. Your kind words mean everything to us.
Fantastic experience: This place was seriously a breath of fresh air. I thought I would never find a dentist I was satisfied with. Dr. Roman was honest, humble and took the time to listen. The hygienist was thorough and gentle. Most importantly I went in for a cleaning and did NOT leave with a huge bill for a bunch of stuff I didn’t need. That is hard to find these days. Thank you lake city dental, I’m actually looking forward to my next visit. Renee Peters
Thank you so much for the wonderful review, Renee. We’re thrilled Dr. Roman and our hygienist made you feel heard and comfortable, and that you appreciated our honest, no-pressure approach. We look forward to seeing you at your next visit and continuing to provide gentle, thorough care. Your trust means a lot to our team.
Fantastic experience: I've been Dr. Roman's patient since he joined the practice years and years ago. He and his staff truly are 5 star in every way. Read the other reviews here and be assured they are accurate. Doesn't get any better than LCD.
Fantastic experience: The staff at Lake City Dental are kind, honest and thoughtful. Dr. Roman explains each procedure with detail and provides available options. I've never experienced any pain or been uncomfortable during my visits. The office is very comfortable, and I have never had to wait over 10 minutes to be seen. I will never, ever seek out another dental practice.
Thank you, Susie, for your wonderful review and for trusting Lake City Dental with your care. We're glad Dr. Roman and our team have made your visits comfortable, informative, and painless, and that our office environment and timeliness meet your expectations. Your loyalty means a great deal to us, and we look forward to continuing to provide the same thoughtful care at every visit.
Fantastic experience: Nice office and waiting room. Very professional and thorough. State of the art equipment . Very nice dental practice .
Thank you, Holly — we’re so glad you enjoyed our office, waiting room, and state-of-the-art equipment. Our team takes pride in providing professional, thorough care, and your kind words mean a lot. We look forward to seeing you at your next visit.
Fantastic experience: Very happy with my experience at Lake city Dental!
Thank you for the wonderful review, RM. We're so happy to hear you had a great experience at Lake City Dental. We’ll share your feedback with our team. We look forward to caring for your smile at your next visit.
Negative experience: Disappointed. I really thought I found a dentist I could count on. Sharp shooting pain since Thursday. Was told I could come in after the holiday weekend on Monday at 8am. Sunday night I received a text at 8:10 pm, confirming my appointment. On my way to my appointment, in so much pain, Monday morning and 15 minutes before scheduled time, I got a call cancelling. Rescheduled for Tuesday, then got another call cancelling Tuesday and scheduling for Wednesday. Forget it, never going back. I cannot wait any longer and need help today.
Thank you for your kind 5‑star review. We’re thrilled the work was completed quickly and met your expectations. Dr. Roman and the entire staff appreciate your compliments and are glad we could make you feel comfortable. We look forward to caring for you again and are here if you need anything.
Fantastic experience: The staff is very kind and professional. The dentist was not rushed and took his time to explain his findings, showed me pictures, and made me feel comfortable. The hygienist was also patient and careful. The office is clean and well-kept. I would definitely recommend
Thank you for the lovely review, Geraldine. We're so glad the dentist and hygienist took the time to explain everything and made you feel comfortable. I'll share your kind words with the whole team. We appreciate your recommendation and look forward to your next visit.
Fantastic experience: Had my first visit today and am very confident in having my dental work done here. Thankful for their emergency appointment options and getting seen the same day. Very friendly and compassionate staff. Highly recommend!
Thank you, Christina, for the wonderful review. We're glad we could see you the same day and that our team provided friendly, compassionate care. Your confidence and recommendation mean a lot to us. We look forward to continuing your dental care and are here whenever you need us.
Fantastic experience: Staff is always friendly and professional. I have never had to wait past my appointment time.
Steve, thank you for the kind words and the five-star review. We're glad our team has been friendly and professional and that your appointments have started on time. We'll share your feedback with the staff and look forward to serving you at your next visit.
Fantastic experience: Everyone at Dr. Roman’s office is so kind and accommodating. The dental hygienist is super nice and puts me at ease. I have always hated dentists, but I’ve actually gotten comfortable enough here that I don’t dislike going(to the extent one can enjoy the dentist)
We're so glad you're feeling more at ease, K! Overcoming dental anxiety means everything to us, and our team takes real pride in creating a calm, welcoming environment . Thanks for trusting us with your care. Looking forward to seeing you at your next visit!
Positive experience: Everyone in this office is very professional and kind. I have no complaints against the integrity of the staff. Everyone there seems to be passionate about what they do. However, I think this last visit was a loss of my time and money. I think the patient should be able to have a molar tooth removed if they want to, even if there is nothing wrong with the tooth. Additionally, I *want* to give my money to this establishment instead of another office as I trust everyone in this office. I already have been told I have overcrowding. The wisdom tooth causing pressure against my molar is the real issue. However, if the back molar was extracted, then the wisdom tooth would not necessarily have to be removed if there is nothing for it to press against. I don’t know everything, of course, but I thought it would be less expensive to have that molar tooth extracted so I would not have to get invasive surgery out in Gainesville. I truly wish I could get a refund for this visit because my request was rather reasonable, but it was denied. It costs much more to have an oral surgeon involved, and I do not have insurance. It isn’t as though I wanted my molar removed for looks, but for practicality and as a cost-efficient alternative. I am rather disappointed.
Fantastic experience: Lake city dental was quit the experience! I’m super sensitive when it comes to dental and Dr Roman had the magic touch. Made me feel confident with his recommendations and procedures. My son and I received cleanings from Aniel the dental hygienist, he was so precise when working. Cleary loves what he does and it shows. Thank you to the team at lake city dental. See you soon
Thank you, Chris, for the wonderful review. We’re so glad Dr Roman made your visit comfortable and that Aniel gave you and your son such precise cleanings. It means a lot to hear our team’s care and recommendations gave you confidence. We appreciate your trust and look forward to seeing you both at your next visit.
Fantastic experience: I was so impressed with Lake City Dental. They are compassionate,helpful and friendly. Jessica the office manager has done a great job with running the office. Sabrina greats you with a smile. She is happy to help with any questions. Nikki and Justice are Dr Roman’s assistant they are amazing as well. Dr Roman is very compassionate and listens to your concerns and needs. He does a thorough examination of your mouth. Lymph nodes and screens for oral cancer. He will go over your treatment plan. He explains everything. I would give them 10 stars. I just can’t say enough good things about Lake City Dental. I highly recommend them.
We're so glad you had such a positive experience with our entire team, Lynn. Your kind words mean the world to us, and we can't wait to see you at your next visit.
Fantastic experience: Just got my teeth clean, excellent job. We'll be looking forward to coming back to use the same person technician
Thank you for the 5-star review, Charles. We're so glad you had an excellent cleaning and appreciate your feedback. We'll share your praise with the technician and do our best to schedule them for your next visit. We look forward to seeing you again.
Fantastic experience: Excellent from the front desk staff to the technicians and the dentist..
Thank you so much, David! We’re thrilled to hear you had an excellent experience with our front desk, technicians, and dentist. We’ll be sure to share your kind words with the team. We appreciate your trust and look forward to your next visit.
Fantastic experience: Got in same day. Friendly staff. Got a treatment plan and quick follow up appointment.
Thanks for the great review, Pam! We’re glad you were able to get in the same day and that our team made you feel welcome. It’s great to hear the treatment plan and quick follow-up worked well for you. If you need anything before your next visit, please give us a call.
Fantastic experience: I recently had a Dental pain issue , they got me in soon , Dr Roman took care of my issue after we discussed what was going on . Great caring and friendly staff and felt at ease during the procedure with Dr. Roman
Thank you, Melanie! We're so glad our team could help you feel at ease . We appreciate your trust and look forward to seeing you again soon.
Fantastic experience: Lake City Dental has a great staff, knowledgeable, patient and courteous. Dr. Roman is exceptional and his hygienist Anil, and staff, the fabulous Neesa are caring and thorough. Definitely a special place!
Thank you, Andrea! We're so glad our team made you feel welcome and cared for . We look forward to seeing you again soon!
Fantastic experience: We had the best dentist in Florida Dr. Andrew Roman DDS clean a quadraplegic veteran's teeth today-- not at VA Lake City Dental Clinic because we are not 100% Service Connected requirement (is the only veteran they can take even though VA.gov has a Dental Eligibility page and many other veterans are eligible 6 different kinds of veterans) besides 100 % Service Connected-- but I digress! ) Anyway we got turned away from Aspen Dental too just because of quadraplegia/portable home ventilator...and even the UF dental faculty appointment schedulers won't let a quadraplegic patient because they are following their protocol too. Must be all across Florida changed to not see quadraplegics--except Lake City Dental is welcoming and thinks 'why descriminate against a quadraplegic with a portable ventilator-- his teeth aren't quadraplegic'. ..
Thank you, Brenda, for sharing your experience and for trusting Dr. Andrew Roman and our team with this patient's care. We're honored to provide compassionate, accessible dental care to veterans and patients with disabilities, including those who use portable ventilators. It is upsetting to hear other providers turned you away, and we're glad Lake City Dental could be welcoming and non-discriminatory. We appreciate your kind words and remain committed to treating all patients with dignity and respect; please reach out anytime for future dental needs.
Fantastic experience: Fast, friendly, and amazing service. Answered every question I had, Awesome experience
Thanks for the great review, Noah! We're thrilled you had a fast, friendly experience and that we could answer all your questions. We appreciate you choosing us and look forward to serving you again.
Fantastic experience: I gotta say i was very surprised about Lake City Dentist . They all took time with me . I'm a Lary and talk with an EL . And Wow i was really shocked when Andrew told that he would make my dentures . I have been wanting them since 2018 . But there was a lot going on and I was very nervous seeing a dentist . They scared me when i was younger and then i had to through getting all my teeth pulled after my cancer surgery . We really enjoyed our visit and i really can't wait until i get my new teeth .
Lora, we're so happy you had a great experience with us! Andrew and the whole team are excited to help you get your new smile. We can't wait to see you again.
#LakeCityDentist #LakeCityDental
Fantastic experience: They were available, wonderful service. Efficient and detailed. The dentist and his assistant were very very helpful. They explained everything. I beyond satisfied with this office.
Thank you so much for your kind words, Sherman. We’re delighted to hear our team was available, thorough, and helped you feel well informed and beyond satisfied. We look forward to continuing to provide excellent care whenever you need us.
Fantastic experience: I broke my crown & they got me in right away & were extremely nice & helpful. They definitely live up to their 4.9 rating as that's why I chose them as I do not have insurance.
Thanks so much, Danielle! We're really glad we could help you out quickly and make the experience smooth. Your trust in us means a lot.
#LakeCityDentist #LakeCityDental
Fantastic experience: Very professional and fast. They were able to schedule an appointment within a few days of calling. Got a filling & extraction done within 40min. I was in and out like a bank robbery They also called to check up on how I was feeling the next day which meant alot. They really do care about your health and well being here
Jeffrey, thank you so much for the wonderful 5-star review. We’re thrilled our team could schedule you quickly and complete your filling and extraction efficiently. It means a lot to hear the follow-up call made a difference—your health and well-being are our top priorities. We look forward to caring for you again.
Fantastic experience: We recently moved to Lake City and, of course, needed to find a Dentist. We couldn't be more pleased with Lake City Dental. Beautiful office, nice and attentive staff, and an exceptional Dr. Roman who really took the time to answer all our questions and concerns. Highly recommend this practise!!
Thank you so much, awilhelm88! We're thrilled you found a dental home in Lake City. Our team truly cares about making every patient feel welcome and heard.
#LakeCityDental #DentistInLakeCity
Fantastic experience: They take good care of me. Will recommend them to my friends
Thanks so much, Carl! We really appreciate your trust and we're thrilled you're happy with your care. We look forward to seeing you again!
#LakeCityDental #DentistInLakeCity
Fantastic experience: I had just moved here and needed a tooth removed,the recipitonst got me an appointment fast.When I showed up from the reciptionist ,the dental assistant ,and Dr Roman hisself were fantastic! Dr Roman took his time with me and explained everything to me ,neither him or his assisyant got upset with me when it took alittle longer to extract my tooth. The were very considerate and did everything to help me relax! And I will be back!! Thanks to everyone for a great experience!
K, thank you so much for the wonderful review! We're thrilled our entire team could make your experience smooth and comfortable. We look forward to seeing you again soon.
Fantastic experience: Great place, nice staff and Dr Roman is the best. Roll Tide!
Thanks so much, Lt! We're thrilled you had a great experience with our team and Dr. Roman. Roll Tide!
Fantastic experience: Absolutely Top-Notch!! The Front Desk ladies are so kind and helpful. The dentist is very professional, kind and really takes the time to make sure you are comfortable and understand everything.
Thank you so much, Kristie! We're thrilled you had such a great experience with our team. Your kind words mean everything to us.
Fantastic experience: It was to my satisfaction , very professional and the cleaning was perfect , very friendly, understanding , I would of gave them more than a 5 star
Thank you so much, Lourdes! We're thrilled you had such a great experience with our team. Your kind words mean the world to us.
Fantastic experience: Dr. Roman and his staff are awesome. Dr. Roman is honest, credible, and very easy to talk to. His staff listens and does their best to get things done in a timely manner. Though my process has taken longer than I thought I am extremely pleased and I’m looking forward to the end result. Thank you, Dr. Roman and staff at Lake City Dental. Sincerely, Angie Holder
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we'd love to have you back very soon. #BestDentistLakeCity
Fantastic experience: I went to my first appointment today and was very impressed. It was my first time having a male dental hygienist and he was awesome. The staff were super nice and very professional and so was the dentist. I am booked for my next appointment in six months. Highly recommend giving them a chance to be your dental office.
Thank you so much, Erikka! We're thrilled you had such a great first visit with us. Our team truly cares about making everyone feel comfortable and welcome. We look forward to seeing you in six months!
Fantastic experience: Absolutely amazing staff and the dentist was great and very attentive to my needs while I was in his care
Thanks so much, Adam! We're thrilled you had such a great experience with our team. Your kind words mean everything to us.
#LakeCityDental #DentistInLakeCity
Fantastic experience: Great group from front desk, hygienist and Dr. Roman. My hygenist was great. Took her time to help figure out what I had going on so she could inform the doctor. Very sweet and personable. They worked me in and came up with a plan to help me.
Thank you so much, Elaine! We're thrilled our whole team could help you feel comfortable and cared for. That means everything to us!
#LakeCityDental #DentistInLakeCity
Fantastic experience: Dr Roman was amazing, my best dental experience. I have severe ptsd from childhood, he was very understanding and did multiple fillings in one visit. I highly recommend.
Thank you so much for sharing this, ChurchThinkshop! We're honored Dr. Roman could provide such a positive experience for you. Your trust means everything to our team.
Fantastic experience: Friendly and welcoming atmosphere Very thorough and explanatory of treatment and plans
Patrick, thank you so much! We're thrilled you felt welcome and that our team took the time to explain everything clearly. That's exactly what we strive for!
Fantastic experience: Dr. Roman and staff are excellent. Great service from people who care!
Thank you so much, S! We're thrilled that Dr. Roman and our team made such a positive impression. Your kind words mean everything to us!
Fantastic experience: Dr. Roman & all of his staff were so very sweet and accommodating! I showed up a little early for my appointment as usual and they took me right back. They all explain everything very well & make the whole experience very easy going. I could not recommend them more!
Thank you so much, Lacie! We're thrilled you had such a great experience with our team. We look forward to seeing you again soon!
Fantastic experience: The staff are well trained and very pleasant Dr. Andrew is not only a very knowledgeable and professional dentist he is a magician, he can remove a tooth or do fillings with no pain ( well very minimal discomfort) he is one of the best dentists I have ever seen and would highly recommend him to everyone
Don, thank you so much for the wonderful review! We're thrilled Dr. Andrew and our team made such a positive impression on you. That's exactly the kind of care we strive to provide.
Fantastic experience: Was able to get an appointment the same day. Quickly got registered, attended to and out of the office in 30 minutes. Highly recommend
Thanks so much, Manny! We love hearing that we got you in quickly and kept things moving smoothly That's exactly what we aim for. See you next time!
Fantastic experience: Dr. Roman was exceptional in guiding us through our treatment plan. He collaborated closely with our orthodontist and consulted a periodontist, clearly outlining all available options and explaining each in detail, which was invaluable given the complexity of my son's case. My son was very nervous, but Dr. Roman patiently talked him through every step, helping to ease his anxiety. His staff has been consistently kind and communicative throughout the process. I highly recommend his office and look forward to continuing our work with him.
Thank you so much, Karissa! We're thrilled that Dr. Roman and our team could support your son through his care. Collaboration and patient comfort are everything to us We look forward to seeing you both again!
Fantastic experience: They took well care of me the staff is amazing. They had to pull alot teeth and well I was in impressed.
Joshua, thank you so much! We're thrilled you had a great experience with our team Your kind words mean the world to us!
Fantastic experience: I highly recommend Lake city dental. Andrew, Roman and his staff were friendly and professional throughout the visit. The appointment was fast and painless. I was very happy with every step in the process, and left with confidence. I’ll be back soon for whitening!
Thank you for such a kind review, Nick! Glad you will be coming back :)
Fantastic experience: Dr. Roman and his staff are amazing! Everyone is friendly, kind, and helpful. My 8 year old is terrified of the dentist and Dr. Roman was awesome with him. All 3 of my children go there and they love it! Highly recommended.
Fantastic experience: I am new to the area and broke a tooth before being able to find a dentist for routine maintenance. By the grace of our good Lord I dialed the number for Lake City Dental. I could not be more pleased. My treatment was excellent and the staff is wonderful as well. If you are looking for your “perfect dental experience” you can’t go wrong here. Thanks for everything guys
Fantastic experience: What an outstanding practice. Everyone from the front staff to those working on you are friendly, professional, courteous, caring, etc. Dr. Roman and Rachael were fabulous. I highly recommend this dental office.
Fantastic experience: Husband Dave had great experience. Needed a lot of work done and they took good care of him. Xx
Fantastic experience: The care I have always received has been top-notch! Any treatment plans are well discussed and reviewed prior to the plan as well as all questions always answered!
Fantastic experience: I found the greatest office for ALL my dental needs. Lake City Dental in Lake City, Fl They have the nicest staff! Everyone was very helpful and friendly. The Dentist made me feel very comfortable and had eased all my anxieties. Dr. Andrew listened to my needs and I was abled to get services the same day. I will complete any additional needs I may have with Dr. Andrew. He and his staff didn't try to pressure into things I didn't come in to get and their prices were much more reasonable than others in Lake City! I have experienced other places where they wanted to charge thousand of dollars before they would even filled a cavity. I will be making Lake City Dental my new place for services. If you're new to the area or just not happy with others, you MUST check out Lake City Dental in Lake City, Fl. You will walk out smiling from the work and prices...like it should be! ❤️
Fantastic experience: I’ve tried many dentists in the area, and none have compared to the warmth and compassion of Dr. Roman. He comes in with a smile on his face and listens to your concerns with empathy that I have not seen in health care for a long time. I would gladly recommend him to any of my loved ones. Thank you Dr. Roman!
Fantastic experience: Great office! Got me in right away and staff was amazing. Took their time, painless dentistry, and very relaxing environment. Highly recommend!
Fantastic experience: Exceptional experience to say the least! Dr. Roman and Staff came to my rescue and repaired my broken front tooth that happened on our way North from South Florida. He is truly an artist! Thank you so very much
Fantastic experience: Dr. Roman and his staff did a great job on my three crowns. They communicated everything that was going to happen through this procedure. I am very pleased with the service I received
Fantastic experience: I had a wonderful hygienist, her name was Kristen, she was wonderful, l9ve the way she cleaned my teeth, the dentist is wonderful too, very thorough
Fantastic experience: The most thorough dental exam I’ve ever had! Excellent at patient education on exam findings. Very professional and friendly staff. Highly recommend!!
Fantastic experience: I moved here a few years ago and was hesitant in finding a new Dentist but I had a few issues and I needed to go. I picked Lake City Dental because of all their great reviews and they were able to get me in that same day, which I really appreciated! From the moment I walked in I knew I picked the right place! The staff is very friendly, and accommodating. The office is very clean, and a very pleasant environment. Dr Roman is very professional, friendly, & very understanding to all your dental needs. Within minutes I felt so relaxed & comfortable there. During my exam he was very gentle, compassionate, & very thorough. They were able to complete the work I needed to have done that same day and even stayed late to do it. My only regret is that I did not go to him sooner! Trust me if you are looking for the best and most compassionate & thorough Dentist in North FL pick Lake City Dental. I did and I am so happy & grateful I did! Thank you Dr Roman & staff for making me feel so welcome & and so comfortable! Very much appreciated! Gina DeFeo
Fantastic experience: Dr. Roman is as good as it gets. No pain, utmost professionalism and courtesy throughout the whole office. I trust him and his staff for competent dental care
Fantastic experience: Dr. Andrew Roman and his team are absolutely fantastic! I recently went in for a cleaning and whitening, and the results were incredible — my teeth have never looked better. The office is welcoming, the staff is kind and attentive, and Dr. Roman takes the time to make sure you’re comfortable and informed every step of the way. If you’re looking for a dentist who combines skill, professionalism, and great energy, Dr. Roman is the one to see.
Fantastic experience: This dentistry office is unlike others. It is not corporate driven The Assistanlts And hygienist spend time and really go over what you may need. The real beauty of this practice is if you don’t need anything, they don’t promote it. That is so unusual.. The dentist is extremely caring, very professional, And very experienced. The staff Remembers your name. It Is a joy to have dentistry in a place that actually welcomes you as a patient and not a number or a $ Sign .
Fantastic experience: Definitely 5 stars for Lake City Dental. Quick appointments, friendly staff, and an awesome dentist. Quick and painless
Fantastic experience: Went in on regular check up for a position abroad done check up and recommended some things and a time frame to where it would be corrected with the work. Answered questions i had and was easy going with everything that I had on my mind. Definitely will be utilizing the service regular and in the future.
Fantastic experience: Amazing experience, the front desk agents (Sabrina) are very attentive and welcoming. Phenomenal work done at this dentist office.
Fantastic experience: What a fantastic experience. I had an older crown fall off and they were able to offer next-day, emergency service eventhough I was a new patient. Right from walking in the door, I was impressed by the friendliness of the staff and their level of professionalism. Dr. Roman put me at ease as he walked me through the process, letting me know what he was doing next. He then took the time to explain what else he saw with my teeth and what he recommends. I felt no pressure in "signing up" for more care. Overall, probably my best Dentist visit ever.
Fantastic experience: Best Dentist in North Florida hands down! Dr.Roman and his staff are simply put, AMAZING! I am a very busy person with an even busier schedule. The girls at the front desk are amazing with scheduling and ALWAYS getting me in (on my time at that) they are kind and always smiling! Dr. Roman is very thorough and always goes above and beyond the call of service -even after hours with emergencies,he actually cares about you and contacts you back as soon as he can. Talk about customer service! He is very professional and knowledgeable! I highly recommend Dr.Roman and his dental assistants. The office is very comfortable, it has a happy atmosphere, it's extremely clean and services are affordable! If you are second guessing yourself like I did with whether or not to get your dental work done because of nervousness or any other reason, trust me just DO IT and choose Dr. Andrew Roman! Not only is your dental health important, but it's important who you go to and that's why I recommend Dr. Roman and his team! #1 in my book!! Thanks Dr Roman and Staff
Fantastic experience: Today I had my first dental exam at Lake city Dental. The staff are amazing and Dr. Roman Very thorough. I definitely recommend Dr. Roman for the entire family dental needs. Jose cleaned and polished my teeth this morning and did a great job. Very pleasant with ease. Thank you Jose and entire staff!!! :)
Fantastic experience: Dr Roman and staff are definitely 5 stars and higher. Friendly and knowledgeable staff all the way around. Dr Roman’s dentistry skills are superb. You’ll never even feel the pinch when numbing . I definitely recommend this office for all Your dental needs.
Fantastic experience: I came to Lake City Dental with no insurance, for a tooth extraction, I was really anticipating a high price and pain. They provided a good price for me with no insurance for the extraction. I felt nothing the whole process, it was a large tooth too with three roots!! DMD Andrew Roman and his assistant Neisa got that tooth out like it was nothing, easy like Sunday morning. No pain! I was really expecting to feel something, and I felt nothing!!! I highly recommend coming to Lake City Dental for any and all of your dental needs.
Fantastic experience: This dentist office is awesome! Everyone is so sweet & welcoming. They made me feel comfortable from the start & helped me love my smile even more. I definitely recommend going to Lake City Dental!
Hi Destiny! Thank you so much for your encouraging review, and we are so happy to hear you love your smile.
Fantastic experience: People are usually nervous to go to the dentist but since going here I’ve loved it. The people in this place are amazing and kind. Makes me excited to go every time! 100% recommend!!
Hi Yesenia! What an encouraging review, thank you for taking the time to write it. We are so happy to hear you've had a positive experience coming here, and we hope you keep coming back!
Fantastic experience: I was suffering from an infection and intense pain. Without exception I was seen immediately without appointment. I was treated with utmost respect. From the Doctor to the receptionist, you will find any one more sincere. By the way, my issue was resolved immediately,
Hi Esther! Thank you for leaving such a kind review. We are so glad that we were able to help you and relieve your pain, and we hope you come back again!
Negative experience: The dentist and hygienic staff seem to know what they are doing. BUT, don’t pay them upfront if you have a dental plan. The billing department is the worst. I have been listening to their stories of 1. wrong mailing address for my dental plan 2. The manager is out but will call me, she never does 3. They blame the insurer, but other claims were completed. 4. They give me a number to call and it goes into voice mail, but no one calls back. 5. They don’t return calls to my insurer. 6. I am wondering if someone is taking funds and covering it up. 7. I have been trying to get my two payments of which one is from 2023. 8. The insurer has wired the funds directly to the dentist. Don’t go to this dentist!!! UPDATE: Typical Lake City Dental response, they offer no apology for not returning calls and try to blame the carrier. Lake City Dental received first deposit dated 5/3/23. I have been trying to get this refund for over a year. The second deposit was paid to Lake City Dental on 7/3/24. Both refund direct deposits were sent to Lake City Dental within 30 days of claim. I have been contacting Lake City Dental for over a year. They only now reached out to Aetna and decided to take action was because I advised them I was giving them a bad google review and filing a complaint with the BBB. If Lake City dental had a good billing department, they would not have checks issued to themselves and issue the checks to the customer. I am not displeased with their policy, I am displeased with their careless errors and disrespect of customer concerns. Yesterday was the first day I received a call from Lake City Dental. As you can see in their reply, they chose to blame others for their errors, as they tried to blame Aetna. Shame on you Lake City Dental. Perhaps Lake City Dental's statement should be, "we don't care about patients, just their money".
We reached out to your insurance and recieved an EOB today for services provided back in June. We will issue your refund in the next round of checks. It does typically take upto 90 days for insurance to pay and for balances to be reconciled.
Please keep in mind that we are very clear that we are not contracted with your insurance company so we ask that you pay our fee and then submit your claim as a courtesy. You seem pleased with the dental work and care recieved in our office, but are displeased with your insurance reimbursement experience.
As far as some of your other points go. Someone did speak with you (earlier today as a matter of fact). We are showing that a refund for work done in 2023 was issued in 2023. No one is taking funds and covering it up. Perhaps you would consider changing the last statement to "Don't sign up with Aetna!"
Fantastic experience: I was reluctant for years to switch dentists. But I am very pleased with the caring yet quick service at Lake City Dental. I should have switched sooner. It's the family vibe with a professional touch that gets to me!
Hi Jenny! Thank you so much for your review, and we're glad you had a wonderful experience. We hope to see you again soon!
Fantastic experience: Thank you Dr. Roman and all of the staff at Lake City Dental! I couldn't ask for a better place to get dental work done, they are all so nice, welcoming, and so funny! I had to get my dental work during the summer, so my kids had to come along. These amazing staff put cartoons on for my kids so they wouldn't be bored. I 100% absolutely recommend Lake City Dental for all dental needs!
Hi Krista! Thank you for your kind words. We are so glad you had a great and accommodating experience with us. We hope you come back again soon!
Fantastic experience: The best staffing! They are all so amazing and accommodating especially with all my nerves and helping maintain a calm environment. A plan was set in place and I left feeling very confident with everything! Couldn't ask for a better team! Thank you all
Hi Carolyn! We are so happy to read you had an incredible experience with us, we are glad to serve you. Hope you come back again!
Fantastic experience: Great dental practice. Was very receptive of my concerns and came up with a comprehensive treatment plan that would be affordable. Will be back again
Hi Erica! Thank you for leaving such a kind review. We're so glad we were able to help you with a comprehensive plan.
Fantastic experience: Broke a Veneer I had put on as s kid nearly 45 years ago on a Sunday. Called Monday and got an appt that afternoon. Went back Tuesday and he put on a temporary. Went back 2 weeks later for the permanent veneers. Excellent service. I told Dr Roman that I would write him a good review. From the looks of it he does not need it. 5 Star review from over 200 posted reviews. He must be doing something right!!!
Hi Troy! What an encouraging review, thank you so much for taking the time to write it! We are more than happy to serve you, and we're so glad you had a great experience.
Fantastic experience: Everyone at lake city dental is so nice and inviting. Dr Roman makes you feel comfortable and relaxed while in the chair. He’s easy to talk to and very understanding. I definitely recommend this dentist if you’re needing a new place to go to!
Hi Cassandra! Thank you for your kind words, we don't take it lightly. We are so glad you had a great experience with Dr. Roman and the rest of the staff, and we hope to see you again soon!
Fantastic experience: Lake City Dental is the absolute best place to have any work done! Dr. Andrew Roman is a very kind, caring, gentle and might I add funny Dentist! The entire staff is very supportive and kind and I felt immediately at ease starting with my very first visit. You cannot go wrong by choosing Lake City Dental! Thank you so much for being so kind everyone! This deserves an update ! I had a very minor adjustment done on May 6th and they are truly perfect! Again I highly recommend Dr Roman and his staff at Lake City Dental! This are the most kind, gentle and caring people I've had had the pleasure of dealing with in many, many years! Thank you all for being the wonderful people that you are! 10 Stars!!!
Hi Karen! Wow! We are elated to hear that you had a pleasant experience and returned back. We are honored to be your dentist and serve you, and we hope you come back again. Thank you for recommending us!
Fantastic experience: Lake City Dental provides the best care in the area! Dr. Roman goes above and beyond for his patients to ensure that they get the best treatment possible plus more and makes an effort to get to know you and your needs. The staff is beyond sweet and welcoming. I always feel comfortable coming in to get any work done. Highly recommend Dr. Roman and Lake City Dental for any dental work!!
Thank you for such a kind review, Natalie! It's a pleasure having you as a patient :)
Fantastic experience: Dr. Roman at Lake City Dental is an exceptional dentist who provides top-notch care. I've been a patient for several years and have always been impressed by his professionalism and expertise. Dr. Roman takes the time to explain procedures thoroughly and ensures that I am comfortable throughout my visits. The staff is also friendly and accommodating. I highly recommend Dr. Roman and Lake City Dental for anyone seeking high-quality dental care
Hi Mina! Thank you for leaving a kind review, we really appreciate it. We are so glad that you love your experiences with Dr. Roman and keep coming back!
Fantastic experience: My first visit was for emergency pain. Was given a same-day appt and was taken care of immediately. Dr. Roman and the rest of the staff were very kind. Immediately upon entering the office it had a relaxing and calm atmosphere. Will definitely continue to use this dentist.
Pam, thank you so much for your review and we gladly welcome you to our dental family!
Fantastic experience: I’m working out of state and staying in Lake City. I had a filling fall out 600 miles away from my dentist. After seeing the stellar reviews online I called Lake City Dental and they were able to see me the next day! Dr. Roman diagnosed that a filling would no longer work, and repaired and crowned my tooth the same day to get me by until my permanent came in. The staff is exceptionally nice and caring, the facility is clean and organized, and Dr. Roman is professional and thorough. I didn’t have to hesitate when picking them to handle all of my dental care while I’m working down here and will be continuing to do so!
We are so glad to help you out Cody! Thank you for your very sweet review :)
Fantastic experience: Lake City Dentistry "The Healthy Alternative" Dentistry of our Lake City Community. Great visit. Dr. Roman and his entire staff are top notch! Their professionalism, courtesy, integrity, conservative approach, and genuinely caring team made it easy!
Thank you for such a kind review, Sharon!
Fantastic experience: Doctor was very straight forward about what needed to be done and had the plans drawn up before the next appointment was scheduled. I was a bit skeptical about the shot hurting when numbing the mouth but he was very careful and I didn't feel a thing. Would definitely refer him to anyone who needs dental work.
Preston, thank you for the review! Glad to help out your dental needs!
Fantastic experience: Best dental office I have been to. Very pleasant staff and Dentist. Removed a wisdom tooth with absolutely zero pain. Glad I chose them.
Douglas, thank you so much for the kind review!
Fantastic experience: Dr. Roman’s office truly exceeded my expectations. The warm and welcoming staff, combined with a pristine facility, set the stage for a top-notch dental experience. Dr. Roman’s professionalism and skill made my visit not only painless but genuinely enjoyable. I wholeheartedly recommend this practice.
Fantastic experience: So I have had horrible tooth pain for months..and bc I have such bad teeth I have been putting off going to the dentist for way to long.i couldn't take the pain anymore but let's just say I was terrified and embarrassed to even make an appointment so see what my options were. I can't say enough good things about the staff..and the dentist who treated me. Dr. Roman.. not only did they treat me respectfully but they really worked with me thru every detail , even explaining things again to my husband when coming in for the the actually extractions. There are so many more things that happened here that made me feel so differently about dentist and so very comfortable could go on and on and on. . Even with 11 teeth being removed . Dr Roman was very kind and patient with me thru the whole entire process. As well as every member of his staff. Including the phone call I received the morning after asking how I handled the night before. You all are amazing and I can't thank you enough. And will be recommending you to anyone and everyone looking for a great dentist. Thank you lake city dental !! You are all very amazing people I wish I remember every person I dealt with bc I'd love to mention them as well. But it's was everyone from Receptionist to assistants..to the dentist. Your the best!!I can't thank you enough for helping me thru this process that absolutely sucks. But worth it! .
Fantastic experience: I’ve always been weary of dentists and hate getting any work done but the staff and Dr. Roman were very gentle and supportive!! Everything was painless and I really enjoyed my visit. Glad I found this office and will be using them for all my needs!
Fantastic experience: Dr. Roman’s office truly exceeded my expectations. The warm and welcoming staff, combined with a pristine facility, set the stage for a top-notch dental experience. Dr. Roman’s professionalism and skill made my visit not only painless but genuinely enjoyable. I wholeheartedly recommend this practice. Never going to another dentist again. Glad I have found a safe place for me and my 8 children.
Fantastic experience: Amazing Dentistry! We were traveling along I-75 to go see family for Christmas…. My husband kept saying his tooth was hurting and it wasn’t good. We called Lake City Dental and they agreed to take an emergency patient on short notice. Such great receptionists; they got all our insurance needs completed and Dr Roman took great care of my husband and probably prevented a much bigger issue had he waited. Beautiful office made my wait comfortable and we were back on the way to see our grands in a no time. Thank you all very much!!
Fantastic experience: My daughter had something caught in her gum and when she removed it there was a painful hole...I called her dentist, and my dentist, but nobody could fit her in for an emergency vist. We call lake city dental and they got her in right away (within 30 mins). The dentist figured out the issue and set up an appt for a good cleaning. I was so impressed switched to them as my new dentist too. They do all kinds of cosmetic dentisttry too which is a big plus.
Fantastic experience: Absolutely the best experience hands down !! The most thorough exam I've ever had. The exam included photo's, X-rays and cancer screening to include lips, tongue and cheeks. This is the cutest and clean office with convenient parking and location. The office staff is very friendly and professional which goes a long way these days. God Bless!
Fantastic experience: In case you don't want to read the whole review, wanted to start out by saying that after the dentist I had been going to for awhile in Lake City retired, I tried a few different offices to find something similar to that practice but kept striking out. The best compliment I can give Lake City Dental is that I definitely found an office and dentist that I will be returning to for my dental care. Now for the details! I went to Lake City Dental for a second opinion after visiting a newer dental practice that was built/started in Lake City not too long ago. My experience at this other practice was not good and my gut told me to try elsewhere. I chose Lake City Dental because of how many great Google reviews the office and staff had. The first office I went to said I had two options following a broken filling, which were to get a root canal and crown, or an extraction. Dr. Roman was able to repair the tooth with a standard filling, so I can't even begin to say how happy I am that I decided against the first office and went with Dr. Roman and Lake City Dental. The entire staff is wonderful, office is nice and clean, and my appointments there have been super-organized. I appreciate how Dr. Roman typed out and went over a care plan with me for other issues that need to be addressed in the months ahead, including some cosmetic issues. Dr. Roman definitely did not press on the cosmetic issues, so I never felt like I was being sold on extra work, which is something I have noticed at other practices. I look forward to continuing my care here and can't say enough positive things about Lake City Dental, Dr. Roman, and all of the staff! I hope this review helps you if you are looking for a dentist.
Fantastic experience: So today I went for my first visit as I’m normally anxious, apprehensive, and nervous as I never received care there and I just didn’t want to feel embarrassed or ashamed…. As soon as I open front door the atmosphere was very welcoming and a great sense of calmness… not to mention inviting and decent dental office not like others where you feel like everyone’s starring and they may forget about you or push you to the side…once I got to the back I felt included and I felt like Dr.Roman and Nikki made me feel more than a patient as I was a new family member… even done things I never received at other dental offices so that won me over and they went into detail about the care plan and proper treatment that I’ll need and continually included my input thoughts concerns throughout entire process. I am grateful and thankful I was led to them because now I would continue to come here more often so again thank you all that made my experience enjoyable .
Fantastic experience: I can't say enough about the exceptional service I received at Lake City Dental. From the moment I walked in, I was impressed by the warm and welcoming atmosphere. The staff at this clinic are not only professional but also incredibly friendly, which immediately put me at ease. Overall, my experience at Lake City Dental was outstanding. I left the clinic not only with a healthier smile but also with a strong sense of trust and satisfaction. I wholeheartedly recommend Lake City Dental to anyone seeking quality dental care in a friendly and professional environment.
Fantastic experience: Nikki and Dr Roman make a great team. They are always caring and attentive to my needs. Most importantly the entire office makes me feel comfortable. Highly recommend Lake City Dental to anyone in the area who looking for wonderful dental office.
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