Palmer and Ross Dental

Fantastic experience: Relaxing and the people where very nice. Ray Anderson

Negative experience: Be carful, they never told me they were out of network and were gouging me. Leaving me paying for 80% of the fees, until I called them on it and they said it was my fault. I was supposed to know how the industry works while they were over charging me. There is something called prudent law and the average person don’t understand each and every trade or business that the company needs to be up front to the public. I plan on suing them for the amounts they over charged me which during 3 appointments is around $400.00 for just cleaning my teeth.

Fantastic experience: Great Dentists, hygienists & staff. Highly recommended!

Fantastic experience: Always so attentive and everyone is kind!

Fantastic experience: Noticed some tooth sensitivity last week and called to make an appointment. The sweetest dental assistant & Dr. Palmer personally checked first thing this morning. They found no concerns and sent me on my way, in and out in less than 30 minutes!

Fantastic experience: Wonderful experience my son had. He had braces and extractions done and they took such care to ensure he was comfortable and felt no pain. Even got him a blanket when he shivered! Dr. Ross and the assistant were both amazing. Soo sweet and caring. I'm so glad we went there.

Fantastic experience: Palmer & Ross Dental was amazing!! There staff is so kind and welcoming. Dr. Palmer was so patient and informative, kind as well! The whole place was so homey and clean! I definitely recommend this place!!

Fantastic experience: I was in and out very promptly this morning and was treated as though I were the most important patient there. Lots of smiles and nods. Explanations were eas to understand and given as though I was most important. Checked out quickly and out the door.

Fantastic experience: I had an issue with an older crown that came off. Dr Ross and her staff were able to work me in at short notice. I am very thankful for their eagerness to help. Awesome group of ladies!

Fantastic experience: Staff is friendly and thorough.

Fantastic experience: They were very friendly and accommodating. Fit me in to get a crown cemented back and they had a cancellation for a cleaning and scheduled me in.

Fantastic experience: Dr. Ross and her staff always go above and beyond for our family! Would give 10 stars if I could. Highly recommended!

Fantastic experience: I would recommend this place to ANYONE looking for a dentist to call home. Everyone here was extremely nice, service was fast & same day that I called. I needed up getting 2 teeth pulled & didn’t feel a thing. Dr. Palmer who was the sweetest talked with me during the assessment making sure I was okay and his assistant matched the energy. All in all definitely 10/10 & highly recommended.

Fantastic experience: As always, the best Dentistry In Lufkin! Wouldn't use another!

Fantastic experience: I felt comfortable and relaxed during my dental cleaning.

Fantastic experience: Everyone was so nice! Dr. Ross is the best.

Fantastic experience: The best experience I've ever had a the dentist. Everyone was very nice. Happy I chose this office.

Fantastic experience: Very nice people and good work enviorment

Fantastic experience: Love the atmosphere. The staff are friendly. I had to have a shot to deaden my mouth and did not even feel it. Fantastic experience. I’m glad I found this place.

Fantastic experience: Everyone is Awesome ! The level of service and care is beyond expectations !

Fantastic experience: As a very cavity prone person I have had my fair share of fillings. Dr.Palmer was absolutely amazing! He numbed only what was necessary not my whole face like different dentist. I couldn’t feel the shot what so ever! He has amazing manners and explained everything very clearly.

Fantastic experience: Great people! Best Dentist office in Lufkin

Fantastic experience: Dr Ross and her staff are very fast and efficient.

Fantastic experience: I’ve been using Dr Palmer for a few years. This is what going to the dentist is supposed to feel like. He does really good work and he’s very pleasant. It’s like going to see a friend. My regular hygienist is Lorina and she is the best. She always has a blanket ready for me. She’s so sweet and knowledgeable. I really love going to my dentist.

Fantastic experience: Exceptional staff and gentle care at a very reasonable price. Overall, a great experience.

Fantastic experience: Dr. Ross is the most genuine dentist we have ever been to. She checked my daughter out quickly this morning and calmed my mama nerves and made sure my babies front teeth were still attached after a bad incident in the middle of the night. She has my business and my families business for now on going back Friday for her braces which were already scheduled bc she wants a pretty smile which this mama already thinks is beautiful without braces but her crooked teeth bother her so we gonna let Dr Ross work her magic and she is not outrageous with pricing and lets you do a payment plan ♥️

Fantastic experience: I was worried I had broken the filling, and they got me right in and reassured me that it was fine. They are the BEST!

Fantastic experience: Always outstanding service and care.

Fantastic experience: Always friendly and has great service!

Fantastic experience: It was a great environment and excellent service!

Fantastic experience: Dr Palmer and his staff has always been professional and precise in everything they do I've been a patient greater than 25 years thanks to the entire staff.

Fantastic experience: Wonderful Dentist!!!

Fantastic experience: Perfect service for Robert Jackson today

Fantastic experience: Fabulous care and always great customer service!

Fantastic experience: Most amazing dental office and staff in All the county. They are so thorough and caring. Very precise with their job duties. Hands down just easy experience with dental work. Very knowledgeable about there tasks as well, any questions they always have an answer.

Fantastic experience: Dr Ross is awesome. I have a gum issue and she got me in same day. She was quick to diagnose my problem and prescribe a fix. Dr Ross has been my and my family’s dentist since 2005. I recommend her to everyone.

Fantastic experience: I cannot recommend Dr.Ross enough! Hands down best experience at a dentist!

Fantastic experience: I love Dr Palmer and all of the staff. They have all been so wonderful to me. I've never felt nervous or ignored. Everyone is very pleasant and genuinely seem to enjoy working together. A+++

Fantastic experience: Have to get my wisdom tooth taken out. They made it quick, easy and comfortable! Would defiantly recommend them to anyone! That you Dr. Ross!

Fantastic experience: Keela Morgan is an excellent hygienist. She is friendly and supportive to people with fear or concerns!

Positive experience: Very welcoming environment received from the staff.

Fantastic experience: Love Palmer and Ross Dental, couldn’t recommend them more

Fantastic experience: I LOVE It here!! Definitely recommend..and Dr.Ross was so Nice!!

Fantastic experience: Dr Palmer is great and the staff is always friendly and helpful. This is the first dentist I've been to that generally seems interested in what's best for me, now and in the long term. No judgment, no embarrassment. Great service and healing.

Fantastic experience: Great experience and even better people! Highly recommend.

Fantastic experience: Great, knowledgeable, and friendly staff that are very efficient. Dr.Ross was great!

Fantastic experience: Very friendly, professional staff. The dental technician was prompt, professional, thorough and knowledgeable. I definitely recommend this dental practice.

Fantastic experience: Had an appointment today with Dr. Amy and Staff to fix a crown. They were all terrific, as usual. Very professional and knowledgeable service from these folks!

Fantastic experience: My favorite place to go for anything related to my issues from braces to regular cleaning appointments. Looking forward to more future visits and regular care or whatever may come next with dental issues.

Fantastic experience: Always great service and great staff!

Fantastic experience: From the front desk to the hygienist to the dentist, & back to the front for payment & scheduling they were all perfect !

Fantastic experience: Dr. Ross was probably the nicest dentist i have ever been to. Staff was very nice also. I have found a new dentist. Thank you Dr. Ross.

Fantastic experience: Dr. Amy Ross is the best ever! Staff is awesome as well

Fantastic experience: Dr Ross and her staff are always very professional and caring, even for difficult patients such as myself. I recommend them to anyone!

Fantastic experience: Staff was very friendly and dr Ross was amazing and sweet.. the lady who cleaned my teeth was amazing as well. I do recommend this dentist office.

Fantastic experience: Everyone at Dr. Palmer & Dr. Ross’s office are friendly and professional. I always feel like I get the best care.

Fantastic experience: Such great people. Awesome Dentist!

Fantastic experience: Dr. Palmer and his staff were so sweet to me. They brought me a blanket because I was cold and ChapStick for my lips. I never had any pain with my tooth being pulled . The price was more than fair and Thank you God for guiding my daughter to find Dr. Palmer. .

Fantastic experience: I had such a great experience here! The dentist was incredibly knowledgeable and took the time to explain everything clearly, which made me feel comfortable and informed. What impressed me most was how gentle and pain-free the entire process was - they truly care about the patient’s comfort. The whole team was kind, professional, and attentive from start to finish. I highly recommend this office to anyone looking for compassionate, skilled dental care.

Fantastic experience: Great office and Dr Ross is a great dentist .

Fantastic experience: This was my first time here and it was such a great experience. I will definitely recommend using you!

Fantastic experience: Great job, always enjoy getting my teeth cleaned. Dr. Ross and staff are amazing!

Fantastic experience: Very good service. I have used Dr Amy Ross for years. She is excellent. Thank You.

Fantastic experience: Always great!! Love Doc Palmer

Fantastic experience: The very first positive and painless experience I’ve had with a dentist office! Highly recommend for anyone.

Fantastic experience: Dr Palmer and his staff was prompt, courteous, and kind and made my visit comfortable. Keela, my hygienist made sure I am comfortable before starting my cleaning…they are top notch!

Fantastic experience: I can’t say enough about how great all the staff was to my 89 year old mother. She did not have dental insurance for years and therefore would not go to the dentist. She was embarrassed for anyone to see them. Thank you so much for making our experience with Dr. Ross and her staff such a good experience.

Fantastic experience: I love Dr Amy Ross and her staff!!! ❤️

Fantastic experience: Dr Ross and staff are amazing. They do a great job for the entire family!

Fantastic experience: Very friendly and I felt like I was in good hands especially for my first visit!

Fantastic experience: My visit was excellent! My (Cathy's) hygienist was so very good, gentle, and efficient. The dentist is thorough and has good chair-side manner. So thankful to have found a great place to care for my oral health!

Fantastic experience: As usual, a wonderful experience.! I’m a nervous patient but they put me at ease. Wonderful people.

Fantastic experience: Exactly what I’ve been searching for!! Treatment plan laid out completely ! The most important thing they heard me. And were so kind

Fantastic experience: Everyone so friendly and nice it was a good place to come to and a good place to come back to

Fantastic experience: Dr Palmer is a great dentist & the gal the cleans must teeth is good at talking to me when she finds something to tell me.

Fantastic experience: I have had such horrible past experiences with dentist and I have really bad anxiety and a real fear of going to the dentist… this office completely made me feel at ease… Dr. Ross was so sweet and explained everything well. She didn’t rush through all my questions or concerns or dismiss them. A great experience overall!!!

Fantastic experience: I had a fantastic experience with Dr. Amy Ross and her team. I came in for a filling and was blown away by how smooth and painless the whole process was. I arrived at 8:45 for my 9:30 appointment, and they got me in early—I was finished by 9:15! Dr. Ross was incredibly kind, quick, and professional. The dental assistant was also amazing and made me feel totally at ease. I opted for the laughing gas, which helped a lot. Overall, a 10/10 experience.

Fantastic experience: Dr. Ross and her staff are excellent!

Fantastic experience: Everything was good, I was thoroughly tended to and in and out in a timely manner

Fantastic experience: Called for an appointment and was seen the very same day. Excellent service from Dr. Ross.

Fantastic experience: Everyone was so super nice. The place was so clean. Would definitely recommend them.

Fantastic experience: I came to see Dr. Ross with impacted wisdom teeth that needed to be extracted, and she did just that all in the same day with expert care! I cannot brag enough on how wonderful the ladies in this office are! I had to revisit today due to some normal complications, and was very nervous but the awesome ladies made me feel very comfortable and well taken care of!

Fantastic experience: From the moment I walked in Gina front desk and the entire staff were very friendly and professional. Dr. Ross was very informative and made sure that my procedure was painless and that I was comfortable as she worked on me. Definitely recommend them for any dental needs.

Fantastic experience: It was so helpful that both dental assistant & dentist explained that I might find some fragments of the mold when making the temporary crown. Most importantly was that was NO pain with getting old filling out! They are the Best in Lufkin!

Positive experience: Pressing Reach out gives me an error. Can not make appt.

Fantastic experience: Very kind and professional staff! Love Dr Ross!

Fantastic experience: Always so friendly and very attentive.

Fantastic experience: Tanesha, our hygienist is very professional and knowledgeable about teeth. She is very compassionate about her job, thus she does a great job at cleaning the teeth. Even though Dr. Ross’s exam is very short, I feel like she thorough.

Fantastic experience: Everyone in this off is so nice and caring, I am usually a nervous wreck to go to the dentist but they make it so easy and worry free

Fantastic experience: Staff always friendly and professional!

Fantastic experience: Dr. Palmer and his employees are very dedicated to their patients. My experience was great and I would recommend this office to anyone.

Fantastic experience: Had a molar extracted by Dr. Ross and I was amazed how fast and painless it was! Looking forward to being a permanent patient with such a professional doctor. She ROCKS! Got my teeth cleaned on Dec 2. The hygienist did a wonderful job and my teeth feel soooo good now! Everyone in the office is very professional and nice!

Fantastic experience: I'm very pleased with our visit today. Dr. Ross and staff were very nice and explained everything they were doing. Our dental hygienist was very knowledgeable and nice.

Fantastic experience: Absolutely the best experience ever! Dr. Amy Ross and her staff are amazing. Made me comfortable and did a beautiful job on my porcelain crowns. I feel so much more confident. Thank you so much!

Fantastic experience: As always my visit was quick, pain free and pleasant. Everyone was very friendly and professional. Best dentist ofgice ever.

Negative experience: Not happy , wife went to get wisdom teeth pulled and the dental hygienist told her that they had an opening for a teeth cleaning , “checked” our insurance and came back and said “we can clean them for free , insurance will cover it on your plan” couple weeks later we get a $300 bill in the mail. When I called to see what was going on the lady on the phone was rude and basically called me a liar that they would never tell us that it was free when I have texts proving what happened from my wife telling me they were gunna check insurance and that it would be free. They said nothing they could do and to take it up with our insurance… not going back here.

Fantastic experience: Palmer & Ross Dental is an amazing practice. Friendly and professional, and best of all...pain free!

Fantastic experience: Quick, easy visit everytime. Office staff is very friendly and welcoming. My teeth are looking great .

Fantastic experience: Friendly, knowledgeable, professional service. Highly recommended.

Fantastic experience: Dr Palmer has a very calming presence and readily answers any questions, sharing his knowledge of dentistry. His presence is like that of an old friend and you’re guaranteed a positive experience!