Crosspointe Dental Orthodontics & Sleep Solutions
At Crosspointe Dental Orthodontics & Sleep Solutions, located in Mansfield, TX, we provide a comprehensive approach to family dentistry, merging advanced technology with a personal touch. Led by Dr. Ashley Coerver, our team specializes in a range of services, including preventive, cosmetic, and restorative dentistry such as dental implants and same-day crowns. We also address tongue tie issues using gentle, precise laser technology, ensuring a dental care experience that prioritizes your comfort and well-being.
Our goal is to provide you with exceptional dental care in a warm and inviting environment, where every patient is heard and treated with respect. We believe in the importance of combining dental excellence with empathetic care, helping our patients achieve healthy and happy smiles. Whether you're looking to enhance your dental health or just need a routine check-up, your well-being is our top priority.
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-15h
- friday: 8h-15h
- saturday: (closed)
Photos of Crosspointe Dental Orthodontics & Sleep Solutions
Our comment from Best Dentists Club about Crosspointe Dental Orthodontics & Sleep Solutions:
A family-centered practice led by Dr. Coerver
Located in Mansfield, Texas, this dental clinic has established itself as a trusted name in comprehensive oral care under the guidance of Dr. Ashley Coerver, who collaborates closely with Dr. Brian Coerver. The medical team is widely recognized for delivering highly personalized attention, where every appointment is tailored to the unique needs and comfort levels of the patient. The overarching experience is defined by patience, clear communication, and a collaborative approach to treatment planning that consistently earns high marks from the community.
Patients frequently highlight how the practice prioritizes active listening and emotional support, creating a space where adults and children alike feel genuinely valued. This dedication to respectful, empathetic care has fostered strong long-term relationships, with many families choosing the clinic as their primary dental home.
Comprehensive services and modern technology
The clinic offers a wide spectrum of dental specialties designed to address both everyday needs and more complex dental requirements. The most frequently praised services include:
- Preventive and general dentistry, featuring thorough examinations, deep cleanings, and customized oral health plans.
- Restorative and cosmetic procedures, such as same-day crowns, fillings, extractions, and professional whitening treatments.
- Dental implants and endodontic therapy, utilizing advanced techniques to ensure minimally invasive interventions and smooth recoveries.
- Orthodontics and sleep apnea solutions, providing custom-fitted devices and continuous monitoring for optimal breathing and alignment.
- Laser dentistry, applied with precision for procedures like lingual frenectomies, enhancing both accuracy and patient comfort.
State-of-the-art equipment supports on-site laboratory capabilities, allowing certain restorative work to be completed in a single visit. This integration of technology significantly reduces waiting times and streamlines the overall treatment journey.
Exceptional anxiety management and patient amenities
A standout feature of the practice is its systematic approach to easing dental fear and nervousness. The team has developed a comfort-focused protocol that transforms what is often a stressful visit into a relaxing experience. Key elements include:
- Customizable comfort menus, allowing patients to request specific items that help them feel at ease.
- Relaxation amenities, such as massage chairs, warm blankets, ambient music, and entertainment screens.
- Gentle sedation options, including nitrous oxide, available for those who need extra reassurance.
- Step-by-step guidance, with continuous updates and dedicated time for questions throughout every procedure.
These thoughtful measures have successfully helped many patients overcome long-standing dental apprehension, encouraging regular visits and proactive oral health maintenance.
Values-driven culture and compassionate teamwork
The practice is distinguished by its strong emphasis on humanity and shared values. The clinical and administrative staff consistently demonstrate warmth, professionalism, and genuine care, creating an atmosphere that many describe as family-like. Patients who wish to incorporate faith into their visit are offered the opportunity for prayer prior to procedures, reflecting a holistic approach to wellness. This authentic culture of respect and compassion naturally fosters high patient loyalty and frequent word-of-mouth recommendations.
Streamlined administration and transparent practices
Beyond clinical excellence, the administrative operations receive consistent praise for their efficiency and openness. The front desk and scheduling teams are noted for their helpfulness, expertise in navigating insurance coverage, and flexibility in arranging appointments. The practice emphasizes clear communication regarding costs, offers flexible payment arrangements, and maintains a no-pressure environment. This commitment to transparency and patient-centered administration ensures that financial and logistical concerns are handled smoothly, reinforcing trust at every stage of care.
Services and Treatments
Crosspointe Dental Orthodontics & Sleep Solutions: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,8 out of 5 from 289 reviews
Fantastic experience: We’ve had the best experience at Crosspointe. We have brought all three of my children ages 7 and under for dental cleanings. We were looking for an airway specialist for my daughter and Dr. Coerver and her staff have been incredible!!
Negative experience: DO NOT GO HERE. I was a patient here for about 2 years and they did absolutely horrible work that has now cost me THOUSANDS more to correct. Firstly, they put in crowns that I didn’t need and I can never get my natural tooth back. When they did this, they replaced and old crown and LEFT CEMENT IN MY GUMS. I went back to them twice and told them I was still feeling pain. I was literally told it was my fault and the last time did not even actually get to see the dentist. This is on top of several interactions that made me uncomfortable within the office itself. Do not go here. If I could rate 0 stars, I would.
Thank you for your feedback. We take concerns regarding clinical care and office interactions very seriously, and we would appreciate the opportunity to discuss with you directly. Please contact our office manager at (682) 302-3283 so we can assist you.
Fantastic experience: Dr. Coerver and her staff are amazing! The environment is clean and welcoming. They are kind and efficient and always make sure comfort is a priority and all questions are answered. Crosspoint Dental is the best!
Thank you for your kind words! We strive to make every experience a positive one.
Fantastic experience: Finding the right orthodontist was a big decision, and I am so glad I chose this team. The entire staff is wonderful and makes every patient feel valued. They provide top-tier results while keeping comfort a priority. I’ve had a great experience working with Heather and April, who are incredibly professional and helped me choose the best financial plan for my dental care. It is also a blessing to support a practice that puts God first, as shown in their name.
Negative experience: Every time I go I have a temp cleaning my teeth an and the dentist was a different dr I have not met and he barely introduced himself The temp tried to sell me a bite guard until I asked the dentist.
Every comment provides an opportunity to reflect and improve. We remain committed to clear communication and providing a positive experience for our community.
Fantastic experience: Each time at Crosspointe Dental my appointments are prompt, and the staff are on top of what they do. It's always a good experience at this office.
Fantastic experience: Lynne, one of the front office staff, was so warm and welcoming. The dental assistant, April, made me feel at ease. I have past dentist trauma and she made sure she let me know what was going on. Dr. Ashley Coerver was so warm and helpful. She made sure I knew my options and made space for me to ask any questions I had. (So be sure to bring questions.) I’m excited about my next appointment with them. I’ll m glad my friend referred me to them.
Negative experience: The most unprofessional place of business I've been too. Been going here for 2 years. Get all work done. Then, when it comes times do my crown she doesn't want to do them. Unreal. I should of known. They can't keep anybody on staff. Every time I went there was a new hygienist a new receptionist. This place is horrible. Do not make the same mistake I did.
Thank you for sharing your feedback. We strive to provide every patient with a positive experience and take concerns like yours seriously. Because we respect patient privacy, we can't discuss individual situations in a public forum. We encourage anyone with concerns about their experience to contact our office directly so we can better understand what happened and work toward a resolution.
Fantastic experience: Outstanding service from the staff and physician
Fantastic experience: I absolutely love this office and the staff! I’ve been going here for over two years and Dr. Coerver, April, Heather and Mackenzie are so wonderful to work with. You can expect great customer service, smiles and Dr. Coerver always making sure you leave satisfied and happy. I’ve had ALOT of dental work done from extractions, route canals, fillings and implants. This is a very trust worthy team to work with!
Fantastic experience: My hygienist was McKenzie she was very patient with me. The ladies in the front desk I think their names are Lynne and Dania, they were really nice I like how they greeted us and the way they talked to us was like family.
Fantastic experience: I am impressed with the genuine care and concern, as well as the thoroughness of the staff. Thank you
Fantastic experience: My wife and i just moved to Texas and we’re blessed in finding Crosspoint Dental. We couldn’t be happier with Dr. Coerver and her staff. Everyone is so very friendly and knowledgeable of the business they support.
Fantastic experience: Had a cavity worked on and they got it done quick and easy which I really appreciate! Thank ya’ll!
Fantastic experience: As always, the attention to detail at Dr Coervers office is great !! I’m very grateful for helping me try to learn how to operate my new aligner system !!
Fantastic experience: Very concerned about my situation. Paid attention to my concerns. I would recommend them.
Fantastic experience: Truly phenomenal experience at crosspoint! I've been anxious about dentist visits for years, but Dr. Coerver and her team really care and make all the difference. When I went in for some work, the front desk staff (also so friendly and warm) handed me a comfort menu where I was able to choose the things that would help me. That idea alone shows so much thought behind what they do! The entire process followed the same pattern of thoughful and professional work across the board. I left still in shock with how much better my experience went than previous dentists offices and I'm so grateful! Every one of the staff that I've spoken with have been warm, kind, and seem genuinely happy to be there. Truly cannot say enough good things!
Fantastic experience: Crosspointe is the place to go. From the front desk to Dr. Coerver herself, there's nothing short of respect and courtesy for all patients. They take their time on you and treat everyone like family.
Fantastic experience: I have to share my experience because I went into this appointment with so much fear. I had put off getting a dental implant for years simply because I was terrified. From my very first consultation, the doctor made me feel completely at ease. She took the time to explain everything in detail and gave me the confidence that this was truly the best decision for my dental health. The day of the procedure, my anxiety was through the roof but the dental assistant was so warm, welcoming, and relatable that it instantly helped calm my nerves. The entire team made me feel comfortable from start to finish. What really stood out to me was how personal the experience felt. During the procedure, we listened to Christian music, and the doctor even sang to me It turned something I feared for years into such a peaceful and positive experience. I’m beyond grateful for the care I received and can honestly say I’ll be coming here for years to come. Highly recommend to anyone who struggles with dental anxiety you will be in amazing hands!
Fantastic experience: Thank you to the staff at Crosspointe Dental for taking such good care of me! I arrived with fear and anxiety, and left with calm and comfort!
Fantastic experience: I moved to Texas from Oklahoma almost three years ago but I kept my Oklahoma doctors. It has become increasingly inconvenient to return for appointments so I'm now transitioning to medical care here in Texas. Crosspointe Dental came highly recommended to me and I couldn't have made a better choice. It is a small office setting, conveniently located, service was outstanding, and every person was extremely kind and courteous. Crosspointe is top-notch. Visit them for yourself. You will not be disappointed.
Fantastic experience: I went in for a new patient exam today. I’ve not been to dentist in over a decade. Yes, I know. I have major anxiety about it. Anyways, came to this place because of their values. I’m so glad I did. Their staff was genuinely so kind, happy to see me, engaging, reassuring, and gentle. I feel blessed to have found this office. If you’re needing a place to feel safe and seen — come here! Glad I am getting what I need fixed now and not later when it’s much worse!! God bless!!
Fantastic experience: My family and I have had great experiences since switching to this dentist office last month. From the front desk to the Dr’s, assistants and hygienists, everyone is so friendly and welcoming. I also wanted to highlight April’s amazing customer service. While taking a break during my recent root canal and crown she made sure I was comfortable while waiting by providing me with a blanket and water. I love this office and most importantly how they keep Christ at the center which is very important for me and my family
Fantastic experience: Can not recommend Crosspointe enough! The time they take to show care and kindness to their patients is extraordinary. They are all so friendly, helpful and absolutely great at what they do
Fantastic experience: The whole team is awesome, I like the fact that they take the time to explain and give you opportunities to ask questions.
Thank you for taking the time to leave such a wonderful review. We're thrilled to hear your feedback and are always here to help!
Fantastic experience: We’ve been coming here for 6+ years and we have always been treated with care and my kids actually look forward to coming We even had an incident and Crosspointe handled it beautifully and maintained our relationship which is rare in this day and age. And we are always happy to see April!! She genuinely cares about how we are, not just our teeth
Fantastic experience: Everyone from the front desk to the doctor was great! I had the best hygienist McKenzie. She knew how nervous I was and was so sweet and gentle. I love that this place is all about Christ.
Thank you for taking the time to leave such a wonderful review. We're thrilled to hear your feedback and are always here to help!
Fantastic experience: Helpful and friendly staff - front office and my dental asst April.
Thank you for taking the time to leave such a wonderful review. We're thrilled to hear your feedback and are always here to help!
Fantastic experience: The staffs and dentist are super friendly and nice. My overall experience is better than what I am expecting. Will truly recommend them to anyone.
Fantastic experience: I recently had several dental services here, and I’m so glad I found this place. The staff are very kind and professional, especially Ms. Tessa and Heather. Ms. Tessa is extremely attentive and caring. She is very knowledgeable and always makes sure I receive all the services I need. She truly goes above and beyond in her work, and I really appreciate her dedication and support. I would definitely give Ms. Tessa a big five stars! Thank you to the entire team for such a wonderful experience.
Fantastic experience: I can't say enough about Dr. Coerver and her entire staff. Everything was up front, and they told you what was happening every step of the way! Very caring and gentle. My whole family are patients. If you're thinking about a new dentist, this is the place for you.
Fantastic experience: Very professional from the beginning to the end of my visit. Every step was clearly explained. I am very satisfied to have chosen Crosspointe Dental.
Fantastic experience: I Had my teeth cleaned today, it was a great experience. Stephanie the hygienist was very gentle and very observant of every detail. I have been struggling with my sleep for years and I didn’t know that sleep dentistry even existed. I can’t wait to start the process of improving my sleep health with Dr. Coerver. Highly recommend the office!
Fantastic experience: The best care imaginable for dental work. They are always professional and there’s no shortcutting treatment so that would I have to come back. They do it right the first time.
Fantastic experience: Stephanie was amazing! Gentle and precise. Used the "cavitron" very effectively but I was comfortable. Usually it's the worst part of my cleaning. This time I hardly felt it. She was really good.
Fantastic experience: ALL of the persons assisting me were “down-to-business!” I was informed what was coming, and assisted in a very comforting manner! Everyone seemed to knowledgeable, yet I felt like they truly cared about MY situation in particular!! Very Nice young people
Fantastic experience: Karen, RDH is so kind, patient and helpful! She is full of knowledge. I appreciate their willingness to provide nitrous due to horrific past experiences at a dentist in Arlington! I can’t say I love going to the dentist anymore, but this dental practice cares about you as a patient, and they provide exceptional care!
Fantastic experience: Dr. Coerver and her team are wonderful! They are kind and gentle and always take good care of you! Mackenzie did a great job of cleaning my teeth. It was an easy experience!
Thank you for taking the time to leave such a wonderful review. We're thrilled to hear your feedback and are always here to help!
Fantastic experience: Had a lot of anxious moments while there and they were super friendly and caring about them still making sure I felt welcomed.
Fantastic experience: Have been looking for Dentist for a period of time. Have tired word of mouth and finally checked with my dental insurance and the first listing was for Crosspointe Dental. I contacted them set the appointment with them. I walked in there were a few people waiting a good thing. The front folks were very pleasant had all the paperwork ready; quite easy. I then saw Karen who was awesome I found my Dental Hygienist! So she was very thorough which was appreciated as I found this to mean they where concerned about my dental health care. I then saw Dr. Coerver and she great found two issue that I am going to take care. I also learned something about a tied tongue which it is always good to learn something. I would highly recommend this Dental office. Have now been coming to Crosspointe for a number of years and able laugh the whole time even while at dentist. These folks are all awesome and extremely thorough Have no complaints at all.
Thank you for your great feedback. We put a lot of effort into providing positive experiences for everyone who visits
Fantastic experience: As always great experience having my teeth clean: massage chair, nice heater and music in the background. Ms. Karen is the best. At the front desk Ms Crystal and Ms April greeted me with smiles and their friendly personalities. Regina Garay.
Thank you so much for the kind review, we appreciate you very much :)
Fantastic experience: Great office staff always friendly and very helpful dr coerver is absolutely the best she is very friendly and explains everything to my understanding Would definitely recommend and give them a five star
Thank you for your great feedback. We put a lot of effort into providing positive experiences for everyone who visits
Fantastic experience: I had a crown done by Dr. Brian at Crosspointe, and the whole experience was excellent from start to finish. He took the time to explain everything and made sure I was comfortable the entire time. The procedure was quick, painless, and the crown feels completely natural. The staff was friendly, professional, and the office is spotless and welcoming. Highly recommend Dr. Brian & Dr. Ashley & staff!
Thank you so much for the kind review Kim, we appreciate you very much :)
Fantastic experience: When Dr. Ashley told me my old silver fillings needed to be replaced, I was surprised. I didn't know that was a thing. I am so glad I listened to her and did just that. Under each of my old fillings was decay. Thanks for saving my teeth!
Fantastic experience: Dr Coerver and the team at Crosspointe provide excellent care.. I’m so glad I found this amazing office of professional and compassionate individuals to trust with my dental needs.
Thank you for your feedback! We strive to provide the best services possible.
Fantastic experience: I love Crosspointe Dental. They are all so sweet and welcoming. The entire staff are all awesome. I've been going for about a year now and have had cleanings, crowns and fillings. Painless! That is most important. Love them all. Crosspointe is now my dental home!!
We greatly appreciate your review! Your comments mean a lot to our team.
Fantastic experience: I went in for a sleep apnea test, filled out paperwork and answered some questions. The doctor examined me and answered any questions I had. I was given a device to take home overnight and that was it. A simple process.
Thank you!
Fantastic experience: Love this Dental Group! So friendly, competent, and very high tech! They have all the amenities to make your visit as pleasant and painless as possible!!! 5 Stars!!!
Fantastic experience: Dr Ashley Coerver made me feel very comfortable. She was very attentive to my dental needs and took time to explain everything about the work that was needed.
Fantastic experience: Great office, caring friendly staff and Dr Coerver is really gentle and knowledgeable.
Fantastic experience: Dr. Coerver and Karen are the best! Highly recommend. The office is calm and relaxing. The front desk staff are so kind and helpful.
Negative experience: never go here!!!!! i had absolutely no problems with my teeth before i got my cavities filled here. after i did, bite was off, pressure on my teeth and even so much sensitivity. i'm never going back
We are sorry to hear that, please give us a call to help resolve any concerns you are having. We always want to do our best to help patients through their dental needs.
Positive experience: Only reason I didn't give 5 stars is because I have to go back for teeth cleaning because there was an equipment malfunction. Nothing they could avoid.. things happen
Thank you for your feed back, we appreciate your understanding
Fantastic experience: I highly recommend Drs. Ashley and Brian at Crosspointe Dental. The care has always been exceptional. Drs.Ashley and Brian are not only highly skilled but also gentle, thorough, and attentive to patient comfort. The staff is welcoming, and appointments run smoothly. Whether it’s routine cleanings or more involved procedures, like a crown, which they make while you wait! I’ve always felt confident and well cared for. If you're looking for a trustworthy and experienced dentist, Crosspoint Dental is a great choice!
Thank you for your great feedback. We put a lot of effort into providing positive experiences for everyone who visits
Fantastic experience: I am extremely grateful that, as I served along Dr. Coerver at church one Sunday not long ago, I discovered she was a dentist! I became a patient last week and have had excellent care. I had a routine check-up during which they discovered I needed a tooth extracted. They were able to get me in the next day and created a very comfortable environment. The staff is compassionate, friendly, and skilled. Dr. Ashley Coerver is compassionate, skilled, friendly, and caring. She takes a genuine interest in her patients and does not rush through an appointment. I respect the mission and vision of Crosspointe Dental and Dr. Coerver's unapologetic proclamation of faith. A patient even has the opportunity to request prayer with Dr. Coever before a procedure. I highly recommend Crosspointe Dental.
We appreciate your review of Crosspointe Dental and Orthodontics. Our team strives to provide compassionate care.
Fantastic experience: Very caring dental staff and they gave me great confidence that they were experts in dentistry. I needed a deep cleaning done and the process was literally painless. They are very good at explaining what needs to get done and they have a system that keeps you updated on appointments and all other needs efficiently. I would highly recommend!
Thank you for your kind words! The team at Crosspointe Dental and Orthodontics appreciates hearing that they are providing excellent service.
Fantastic experience: I have only visited twice but each time everyone in the office was very nice. Dr. Ashley is very patience and made sure I understood everything regarding my visit.
Thank you! We really appreciate your feedback.
Fantastic experience: I have been going to the same dentist from age 5 to 26 & this was my first time seeing a different dentist. Dr. Ashley Coerver’s office is one of the kindest offices I have ever been to. Their attention to detail & patient care is unmatched. I am happy I picked them as my new dentist office & can’t wait for more positive experiences with them
Thank you for your kind words! The team at Crosspointe Dental and Orthodontics appreciates hearing that they are providing excellent service.
Fantastic experience: An all-across-the-board amazing staff that genuinely cares about their patients! They are truly doing God’s work
Thank you! We really appreciate your feedback.
Fantastic experience: Crosspoint dental is the best in Mansfield….. All of the staff knows you by name and is always ready to jump in to help in whatever way. I trust them with all my dental work and teeth cleanings
Thank you for your great feedback. We put a lot of effort into providing positive experiences for everyone who visits
Fantastic experience: Great staff! Explained everything as we progressed from receptionist to hygienist and Dr. A. Coerver.
We aim to deliver the best care and love to hear positive experiences! Thanks for sharing this feedback!
Fantastic experience: Great dentist and staff!! I was so impressed by all the staff in the office here! As soon as I walked in the door I just knew this place was going to be a great place to be! I initially went in because I won a drawing for free teeth whitening..but I made an appt after the teeth whitening as well and had some fillings done. The office team is so kind and helpful! Really the entire staff is too! I felt so comfortable and at peace in this place and that says alot because I get dental anxiety every time I get dental work done! Thank you Dr. Coerver and Staff!
Thank you for your great feedback. We put a lot of effort into providing positive experiences for everyone who visits
Fantastic experience: Crosspointe Dental is the absolute BEST. Dr. Coerver and her staff go above and beyond to ensure you feel welcome, comfortable and confident of their skills and state-of-the art technology. If you are someone who is apprehensive of going to the dentist (like I was), you won’t regret going to Crosspointe… they set the bar high and I wouldn’t think of going anywhere else!!!!
Thank you for your great feedback. We put a lot of effort into providing positive experiences for everyone who visits
Fantastic experience: If I could give this dental group a 10, I would! That’s how great this office was! From the front desk staff to the dentist, they where all wonderful. I have a huge fear of dentist and they helped get rid of all my fears right at the front door! I would highly recommend this dental group.
Thank you for your great feedback. We put a lot of effort into providing positive experiences for everyone who visits
Fantastic experience: I loved this place from the beginning. Everyone is very nice and professional. I will forever stay, and I am bringing my family with me.
Thank you for your feedback! We strive to provide the best services possible.
Fantastic experience: I ABSOLUTELY LOVE THIS PLACE! I am a new customer, and I was very impressed on my first day. They are top notch professionals. Everyone has a smile. They have high tech instruments/equipment, and everything is done right within the facility including crowns. They don’t send them out, they are prepared right there. I would HIGHLY RECOMMEND this place to anyone looking for a new dentist. Doctor Coerver, and her staff are one of a kind! Grace, compassion, and a loving spirit for all who enter their doors. You will not be sorry. They even give you blankets to keep you warm and cozy. They truly care about their customers. Give them a try.
Thank you for your feedback! We strive to provide the best services possible.
Fantastic experience: They are very respectful of your time so you are seen at the time of your appointment. When I do have questions regarding what my insurance covers and how much money I will have to pay out of pocket they always let me know. The staff is absolutely wonderful and very kind.
We aim to deliver the best care and love to hear positive experiences! Thanks for sharing this feedback!
Fantastic experience: If you seek a dentist who genuinely prioritizes your comfort and well-being, making you feel valued and acknowledged, I wholeheartedly endorse this practice. The front desk staff are courteous, kind, organized, and knowledgeable. The assistants are attentive, helpful, and exhibit exceptional bedside manner. Even routine cleanings are informative and effortless. Both dentists, Ashley and Brian, possess outstanding skills and expertise. Initially, I was apprehensive about dental visits, but over time, their kindness and patience have made me feel at ease, confident in the exceptional care I receive. I will not consider another dentist in the future. I extend my sincerest gratitude to the outstanding staff, whom I regard as family.
Thank you for sharing your thoughts! We're always striving to do our best, and we're grateful for your feedback.
Fantastic experience: As always, caring customer service. Thorough cleaning. Great communication in regards to what has been done, and what still needs to be done to have a healthy smile.
Thank you!
Negative experience: Crystal, the office manager, was extremely rude and unprofessional. My initial interaction with Maria, when I made my appointment, was wonderful—she was kind and helpful. However, when I had to reschedule and spoke with Crystal, her treatment of me was unacceptable and made me reconsider staying with this office altogether. I was on speakerphone during our conversation because I was multitasking, preparing an afternoon snack for my children, and she falsely accused me of yelling at her. I wasn’t raising my voice, and her tone and attitude felt dismissive and condescending. She claimed to be helping, but her approach only added to my frustration. It felt as though she had already made assumptions about me, which I found deeply uncomfortable and offensive. I was referred to this office by a trusted physician, but due to this experience, I’ve decided to take my business elsewhere. Respect and professionalism are essential, and unfortunately, Crystal’s behavior fell far short of that.
Thank you for your feedback. We strive to provide the best possible care and are always looking for ways to improve.
Fantastic experience: The entire office was upbeat, polite, professional, and incredibly thorough. We are very pleased with the dental services we received. Would highly recommend to anyone looking for a new dentist.
We aim to deliver the best care and love to hear positive experiences!
Fantastic experience: I had a dental problem that popped up suddenly....as they seem to do. I did not have a dentist but Crosspointe was listed on my insurance. I read their reviews and decided to give them a try. I called them late on Monday and they got me in early Tuesday. They lived up to their reviews. Everyone is so kind and they truly want to help you. They clearly go over options to help solve the problem and do not make you feel bad if you haven't been to the dentist in years (this is my situation). I made the choice to move forward with treatment and they worked to get me in for that right away and at the most convenient time for me. I am excited to start my dental journey with them and know that I will not feel pressured to do everything recommended but will have the option to do everything if i choose. I also know I will not be judged for not having been to a dentist in years. To make things even better, they are not an office that believes in high pressure sales tactics. They present options and let you choose what is best for you. I appreciate this. So far, I would recommend this office. They treat you with compassion and respect. It is a judgement free environment. Thank you!
We appreciate your review of Crosspointe Dental and Orthodontics. Our team strives to provide compassionate care.
Fantastic experience: What a great place ! Karen cleaned my teeth today and she was awesome as usual! You can’t go wrong with Crosspointe Dental and Orthodontics !
We appreciate your review of Crosspointe Dental and Orthodontics. Our team strives to provide compassionate care.
Fantastic experience: Love Dr. Coerver and all her staff. Always professional and accommodating!
Thank you! We appreciate the feedback
Fantastic experience: This is not my first review for Crosspoint Dental. I wouldn’t think of going someplace or having anyone else but Dr. Coerver and her team working on my teeth. Dr. Coerver is the best dentist I have ever had. As far as Orthodontics, I have never had the extent of work that Dr. Coerver has done. Honestly, I wouldn’t want anyone else but her to do it. A special shoutout to April, Karen, Crystal, Jennipher, Maria, Deserea, Heather, and Dr. Brian. If I omitted a name, it wasn’t on purpose. The entire team is stellar!!! Thank you to ALL!!!
Thank you!
Fantastic experience: I love this dental office! Once more I was treated kindly and with care when I had to return again for another dental procedure. Will definitely recommend when I can.
Thank you!
Fantastic experience: I have been with my Dentist for years and then he retired. My husband is a patient of Dr. C and I will say, she is awesome. Her team is professional and the office is extremely clean. But more importantly, Dr. C's skills as a dentist is impressive. Her steady hand kept my dental work flowing without any stress as a patient. Thank you Dr. C!
Thank you for your feedback! We strive to provide the best services possible.
Fantastic experience: Dr. Ashley Coerver consistently goes above and beyond to make me feel comfortable and informed. She takes the time to walk through every detail of the visit. Her friendly demeanor and clear explanations make me feel at ease. I can’t recommend her enough!
Thank you for your kind words! We strive to make every experience a positive one.
Fantastic experience: This is a 2nd review after receiving advanced dental work by Dr. A. Coerver; assisted by April. Previously, I'd only received basic dental work (cleanings, x-rays) and hoped the advanced work would be on par w/ the well performed cleanings but wouldn't know until it was completed. (Cleanings performed well gave me confidence to proceed w/scheduling advance work and I like to wait a few days after service to write review in case there's delayed issues.) I'm exceedingly happy w/ Dr. Coerver's handy work! She was/is skilled with performing the work as w/ explaining/educating patients. The anesthetic injection (which I hate) was barely noticeable/may have been missed totally had I not been informed it was the next step being performed. Throughout the procedure I sensed confidence and focused attention from Dr. Coerver and April. They collaborated well from beginning to end and seemed dedicated to doing a good job. I felt I was in good hands and able to relax. After all was done, I kept waiting for pain (the kind requiring pain med/bedrest). Nope, it never happened. I felt I could have gone back to work. Now days later, no issues. Jennipher and Crystal were great coordinating appointment/answering last minute questions. (I later realized though I heard and read crown, my mind computed root canal :)) Lisa M.
We appreciate your review of Crosspointe Dental and Orthodontics. Our team strives to provide compassionate care.
Fantastic experience: The staff is always friendly and helpful . The dentist is friendly and knowledgeable. My daughter referred me to them and I wished I would had gone sooner. I’m definitely referring my family and friends to this dental practice .
Thank you for your great feedback. We put a lot of effort into providing positive experiences for everyone who visits
Fantastic experience: Des and all the other staff members are great! They made us feel extremely comfortable.
Thank you for your feedback! We strive to provide the best services possible.
Fantastic experience: I love this place! Deserea is an amazing hygienist making sure I am comfortable and getting my cleaning done in a timely manner.
Thank you!
Fantastic experience: Staff is awesome — so friendly and concerned for your comfort. Dr Coerver was efficient and thorough. I have TMJ issues that make having dental work done challenging for everyone involved. They are very patient and accommodating. Definitely 5 stars.
We appreciate your review of Crosspointe Dental and Orthodontics. Our team strives to provide compassionate care.
Fantastic experience: I stopped going to the dentist for quite some time, due to bad experience after bad experience. I have to say, I've never been to a dentist like this one. The staff, amazing... the Dr. is absolutely amazing. I just had my 3rd visit today, and I'm just so happy that I was referred to this office. It's an absolute relief to have my mouth worked on, without any pain. I absolutely recommend this Dr. And office! Today was my 4th visit. Once again, a great visit. This Dr. and staff have restored my faith in getting my teeth worked on. It's a relief to have healthy teeth again!
Thank you for sharing your thoughts! We're always striving to do our best, and we're grateful for your feedback.
Fantastic experience: 10/10 best service and staff ever! They answered all my questions! Staff was Extremely nice!! Especially Desirae and the office was very clean and welcoming
Thank you for your positive feedback. We take great pride in providing excellent service for our community.
Fantastic experience: I was extremely nervous searching for a new dentist because i needed ALOT of work. I am so thankful this was the first place i tried because the staff is very caring and friendly. It is a nice relaxing environment where i never felt judgement of any kind from anyone. I truly do feel that they have MY best interest in mind and that is something that isn't easy to find anymore.
We truly appreciate your feedback. Our team works hard to provide quality service, and your review helps us stay motivated.
Fantastic experience: I had such an awesome experience at Crosspointe. Everyone was so nice and very understanding. They made you feel very welcome and didn’t make you feel bad about your situation or concerns. 10/10!!!
Thank you! We really appreciate your feedback.
Fantastic experience: I am a new patient and needed a couple of dental procedures. Dr. C , April and Heather were so helpful, kind and nice to me. Highly recommend this dental practice!
Thank you! We really appreciate your feedback.
Fantastic experience: Dr. Ashley Coerver is very smart, humble, and kind. She has a way of putting you at ease, and ensuring you’re getting the best care possible. April and the rest of the staff are so kind and ALWAYS available to help. When you’re here, you feel like part of the family. Great office. Highly recommend Crosspointe Dental!
We appreciate your review of Crosspointe Dental and Orthodontics. Our team strives to provide compassionate care.
Fantastic experience: Friendly staff, very helpful and I like that Dr Coerver prays with you if you ask her to before a procedure.
We aim to deliver the best care and love to hear positive experiences!
Fantastic experience: Everyone at the office is truly amazing!! Dr. C and team are great. Maria who is always so friendly and Jennifer who has helped me with every question and concern I have had. It is so nice to be able to feel 100% comfortable and confident in my families dental care!!
Thank you for your feedback! We strive to provide the best services possible.
Fantastic experience: In our daily lives, we should always take time out of our busy schedules to praise God and thank him for the many blessings he has bestowed upon us. I consider Crosspointe Dental to be a special blessing God bestowed upon me. He blessed me in April of this year by rerouting my dental journey and leading me to one of the best Dental offices on this side of Heaven. Dr. Ashley Coerver and Dr. Brian Coerver, her father, are definitely gifted, experienced, knowledgeable, compassionate, and, in my sincere and honest opinion, Heaven sent with proficient skills to be a medical dental blessing to their patients. Their phenomenal team, Crystal, Jennifer, Maria, Karen, Deserea, Heather, and April, the chosen subject of this testimonial, is outstanding! I was in excruciating pain due to poor dentistry received at another dental office. My first visit to Crosspointe was a diagnostic appointment. Even though it was a diagnostic appointment, the welcome mat was laid, and I was made to feel special by the friendly and highly competent team. Reflecting on my second visit to Crosspointe, I will always remember when I first met April. I felt that God sent Dr. Brian, one of his chosen Dentists, to my rescue. He assessed my problem and repaired it. His assistant, April, without a doubt in my mind and heart, was also the specially chosen Angel to be Dr. Brian's assistant that day. I was terrified of having another bad experience. April's knowledge, kindness, compassionate personality, gentle yet confident, calming, and assuring voice, and her award-winning smile inspired me to trust and believe that God had sent me to the right place to be relieved of the three weeks of excruciating dental pain and that I would most assuredly receive the best dental care at Crosspointe. Having a radiant personality and a warm smile does not qualify a person to be skilled in their profession. Once I got past April's radiant smile and powerful words of encouragement, I was pleasantly surprised to discover that there was a highly qualified April who was very skilled in her job. Since my first visit to Crosspointe in April, I have received extensive dental care involving several appointments. I have received outstanding dentistry under Dr. Ashley's competent and skilled hands and no pain. April continues to be a qualified dental assistant. She is passionate about her work. Her desire to provide the best care possible to her patients is transparent. She is always respectful and accommodating. She is patient and confident and works side-by-side with the doctors, ensuring she follows their directives and that the patients on her "watch" are blessed with the best of her skills! April is personable, and she never lets me depart without asking if everything is okay or if I have questions. She always walks me to the door and waves a happy-bye with a beautiful smile. By far, hands down, and with applause and praise, the team at Crosspointe is truly one of the best, and April is definitely one of them! Audrey R.
Thank you for your kind words! The team at Crosspointe Dental and Orthodontics appreciates hearing that they are providing excellent service. We truly appreciate your feedback. Our team works hard to provide quality service, and your review helps us stay motivated.
Thank you for taking the time to leave such a wonderful review. We're thrilled to hear your feedback and are always here to help!
Fantastic experience: What an amazing dental office and staff. I needed to get in ASAP to have a root canal and the office manager Crystal called me right back and got me in the same day. Thank you for making those special accommodations. On top of that all the staff was friendly.
We aim to deliver the best care and love to hear positive experiences!
Fantastic experience: Me and my daughter Evelyn have been going to Crosspointe for a little over a year. Everyone there is outstanding, but the front desk girl Crystal has gone above and beyond for any and all needs we may have had and answered all of our questions with clear and concise responses. Would 1000% recommend Crosspointe and Dr.C. Thanks Crystal for all of your help.
We aim to deliver the best care and love to hear positive experiences!
Fantastic experience: This dental office is fantastic! They are incredibly helpful and were able to solve some minor complications with ease.
Thank you! We really appreciate your feedback.
Negative experience: Did they give me Fillings or Sealants?! On Nov. 9, 2023, to my surprise Dr. Coerver told me I had 5 cavities. I told her in my 60+ years of life I’d never gotten even 1 cavity, but she was very certain and told me they do fillings right there in the same facility. If I had known the doctor who does the fillings is her own dad, I would have declined and gotten a second opinion. The next day I went back and supposedly the fillings were done. Since we’d moved out of the TX this summer, we found another dentist. July 31 this year I went for a check up at this new dentist’s office, and this dentist and the hygienist told me all they saw in those 5 teeth are sealants, NOT fillings. This dentist office did call Dr. Coerver’s office and confirmed the 5 teeth they supposedly did the fillings. Yes they charged me for 5 fillings.
Thank you for taking the time to share your experience. At our practice, we are committed to providing transparent and high-quality care to all of our patients. We take concerns like yours very seriously and will be reviewing your case with our team to ensure our processes meet the highest standards. Please contact our office directly so we can discuss your concerns in more detail and work towards a resolution.
Fantastic experience: My hygienist was the very best I’ve ever had. She was thorough and explained things as she worked and was very pleasant! I will request her every time.
We aim to deliver the best care and love to hear positive experiences! Thanks for sharing this feedback!
Fantastic experience: This place just feels like a second home to me. Everyone knows me by name, always so friendly, and each one does their very best to work with you to getting you feeling 100% about your teeth and smile again. I can’t thank them enough!
Thank you for your kind words! The team at Crosspointe Dental and Orthodontics appreciates hearing that they are providing excellent service.
Fantastic experience: I wish I could give this place 100 stars. Not only are all of the staff amazing and so kind, but they were so accommodating with my anxiety and I knew I was in good hands. I never thought I’d be excited to go to the dentist! Thank y’all so much for everything!!
We appreciate your review of Crosspointe Dental and Orthodontics. Our team strives to provide compassionate care.
Fantastic experience: A couple of years ago I found myself in search of a friendly and competent dental practice after years of disappointments from franchise dentist offices and those only looking to make a buck. I found Crosspointe online and was impressed by their passionate and positive patient reviews. Fast forward to today, I couldn't be happier that I walked through their doors. Dr. Coerver and staff are amazing- friendly and committed to their patients. I have recommended Crosspointe to both family and friends, doing so without hesitation.
Thank you for your kind words! We strive to make every experience a positive one.
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