Gräfin Blau Spa

Fantastic experience: Wonderful experience! Booked a massage and lipo360! Friendly staff and expert service! 10/10 highly recommend!

Fantastic experience: I had a 90-minute Swedish full-body massage with Hector, and I can’t recommend him enough. From the moment I arrived, he was kind, professional, and made me feel completely comfortable and at ease. I came in carrying a lot more than physical tension. I’ve been grieving the loss of my mom, and the stress has been overwhelming. For those 90 minutes, it was the first time in the last three weeks that I truly felt weightless. I felt like I was floating on a cloud, and for the first time in what feels like forever, I could breathe again. That experience meant more to me than I can put into words. If you’re looking for a relaxing, professional massage, I highly recommend both this business and Hector. I’ll absolutely be back. Thank you for giving me a moment of peace when I needed it most.

Fantastic experience: A few days ago, I was 39 weeks pregnant and clear to deliver anytime by my doctor. I spent the morning doing things that were relaxing, hoping to induce a spontaneous labor sometime over the next seven days. - I walked the dogs - had a gentle workout - At 11:15am, I had a 60-minute prenatal massage with Yan (with scalp and foot massage add-ons) - 1:15pm lunch at El Paso By 2:00pm, I was in labor. Was it because of Yan’s excellent massage? We will probably never know, but it WAS an excellent massage. I will definitely book with her in the future.

Fantastic experience: We had a couples massage and facial! The best 2 hours we've spent in a long time. So relaxing. We felt completely pampered.

Negative experience: My friend booked four zero-gravity pedicures and one-hour massages for our group. The pricing seemed very reasonable, and the day before our appointment she confirmed everything directly with the owner. When we arrived for our appointment, a staff member informed us that everyone was sick and they could not accommodate our party. We had driven 45 minutes to get there, so we asked why no one had notified us beforehand. The staff member claimed they had tried to call, but when we asked which number they used, she admitted they had the wrong number—even though the owner had successfully contacted my friend at the correct number when confirming the appointment the day before. When we requested a refund, the staff member said she was not authorized to issue one. Instead, she offered services for three of us, stating they had enough staff available to provide pedicures and massages. While the massages were acceptable, the pedicures were very disappointing. Afterward, we contacted the owner regarding a refund. She was initially reluctant to provide one and eventually agreed to refund the person who received no services and partially refund the other three. Despite this agreement being made in February, we did not receive the refunds until June. Based on this experience, I cannot recommend this business. The lack of communication, poor customer service, and lengthy delay in issuing refunds made for a very frustrating experience.

Fantastic experience: I got my lashes and a facial done by Marissa she is awesome and did a great job! Absolutely love my treatments will definitely continue going here

Negative experience: A very bad experience, if that wasnt bad enough the owner was very unprofessional and sent me direct threats because I left a bad review before she removed my comment. Would not recommend spending your money here.

Fantastic experience: I had a mani/pedi with Nisha today. She was as gentle and meticulous. Such a relaxing environment. Will definitely be back!

Fantastic experience: Macy was fantastic today. I will definitely be back.

Fantastic experience: I was very happy with my experience from booking to final look. I didn’t think I would be able to, but found openings the next day for a haircut and wash that was reasonably priced ($45) and worked with my schedule! It was my first time there and already loved the details in the decor and cozy / relaxing feel entering the business. I was greeted and brought back promptly by the hairstylist Darby who did a fantastic job on my cut! I wanted to cut/ donate and she knew how to go about it with respect to the requirements.

Fantastic experience: I didn’t just get a haircut at Grafin Blau Spa and Salon — I got an experience. Maci welcomed me in and explained everything about the salon with so much passion and attention that you instantly feel like you’re somewhere special. Then Darby showed why she’s a wizard with scissors. Between the talent and the customer service, I think they may have accidentally made it impossible for me to ever get my haircut anywhere else again.

Fantastic experience: I had the most amazing experience at Grafin Blau Spa and Salon! The space itself is super cute, and the atmosphere is so calm and inviting from the moment you walk in. It instantly makes you feel relaxed and taken care of. Darby was my stylist, and she did my very first balayage—and I am absolutely in love with it! She truly listened to what I wanted, made sure she understood my vision, and delivered beyond my expectations. On top of that, she explained everything she was doing and walked me through how to properly care for my hair at home. Darby’s personality is amazing—so easy to talk to and genuinely kind. If you’re looking for a stylist who listens, educates, and creates beautiful results, I highly recommend booking with her. I can’t wait to go back!

Fantastic experience: had a wonderful time with Darby! You’ve got to request for her. She does it all!!

Fantastic experience: I had a facial with Darby and it was a great experience! Very relaxing! Will definitely return.

Fantastic experience: I enjoyed myself, had a great experience. I brought my partner for a couple's massage, and they had a lesser experience. Overal would go back, may have to find a therapist to come back to

Fantastic experience: I have been to this company a few times and I’ve always had a great experience. Last night was a rough night for me so I decided to book myself a massage. I was able to get in the next day and at a time that worked great for me. I booked a feather touch massage with Yan. Yan was absolutely amazing! She was very gentle yet firm. A beautifully balanced combination for me! I have had massages from other spas that are very uncomfortable and some down right painful. Yan was perfect. I loved working with her and will definitely book her in the future. she was very kind and attentive to my needs as well. I feel more relaxed than I have felt in a long time.

Fantastic experience: Denise did a phenomenal job in my nails. I highly recommend the Russian Manucure. Thanks to Heather for suggesting it. I can’t wait to go back and see what magic Denise work next time.

Fantastic experience: Madilyn was very professional, friendly and kind. She gave me an amazing facial and my pores have never been so clean!!! It was a relaxing experience and my face felt so rejuvenated. I absolutely love the results!

Fantastic experience: Had several deep-tissue, back and body massages utilizing various techniques from years of continued training by Melodie Williams. Value was well worth the time and cost aiding back strain and stress management.

Fantastic experience: I had a great experience at Grafin Blau Salon & Spa! From the moment I walked in, the space felt calm, welcoming, and beautifully put together. Melodie was absolutely amazing — she’s professional, kind, and highly skilled. She took the time to listen to what I needed and made sure the pressure and technique were just right. I left feeling relaxed, refreshed, and renewed. Everyone at the salon was friendly and attentive, and you can tell they really care about creating a peaceful, high-quality experience. If you’re looking for a truly rejuvenating massage or spa visit, I highly recommend booking with Melodie at Grafin Blau Salon & Spa!

Fantastic experience: Melody has been my therapist for years to treat my shoulder pain from over exertion at work. I absolutely adore her skills & professionalism & am very pleased with her new location here!! The courteous staff were welcoming & the ambiance of the establishment calming & comfortable, as well as sanitary & tidy. Thank you all for a wonderful experience! I look forward to my next appointment with Melody in 6 weeks! BRAVO!

Fantastic experience: Brittney was amazing! Customer service was great, made me feel comfortable and relaxed and I left feeling better than I have in weeks! 10/10 will be coming back!

Fantastic experience: Melodie at Grafin Blau has been my massage therapist for years. She's the absolute best. She's very knowledgable and professional. I can't recommend her enough!

Fantastic experience: Beautiful Spa, Beautiful people what a treat ! Had a most Amazing experience, so happy to know Melody has more than 15 years ( but I think perhaps more)of experience and it shows in how well my visit went! Would highly recommend anyone to treat themselves to help alleviate pain, all the while relaxing in which was well worth the $$. Gotta say Spot on and plan on treating myself with monthly visits, can't wait to let my friends know of this Gràfin Blau Spa & Salon and all they offer, would highly recommend !

Fantastic experience: Having never been to a massage before, Gräfin was amazing. I’m a landscaper and rough around all the edges. The hostess made me feel welcome and took care of me when I entered. A short wait and the nail tech took me back to do the gentleman's nail thing. It was okay, but again, it was my first experience. The Tech was awesome and personable and walked me through everything . Probably should have had her work on the calluses. The massage was worth it all. Deep tissue by Melodie. She was personable and funny. Worked my shoulder like we had discussed and it felt better afterwards. I’d heard Gräfin was the best, and they were right. Reasonably priced and priced a little lower than another spa I had tried to make an appointment with but kept getting the run around. Will definitely return!!

Fantastic experience: The atmosphere is relaxing just sets the mood for a great massage! Miss Melody Williams really does a fantastic job and her massages are on point!!. Multiple people in my family have been here and have recommended to their friends and their family members it's a great place to relax get a massage and just forget the days frustration! I highly recommend Grafin blau spa& salon and Melody Williams!!!!

Fantastic experience: The massage I received from Melodie Williams was great. It gave me comfort and there was no pain to it. I told her about how my toe wasn't feeling good and she made it where there was no pain to my toe. She actually relieved it. It was the best massage I Ever had and I give it a 10 out of 10. I received bamboo massage and it was the best feeling ever. I have no complaints.This place was great.

Negative experience: I've gotten massages here a few times and they were fine, a little over priced but fine. Same day cancelations were a bit of a problem but my main issue was that I could almost never get the same therapist more than once. Just about every time I would request the same therapist would no longer be working there. I recently found out why all the therapists were leaving from other clients and ex employees. I am honestly disgusted by everything I have heard about this business. From the owner harassing people to hiring people with out licenses and withholding payment. I can honestly say that I've never seen anyone's license hanging on the walls there. Shame on me for thinking this was a reputable spa, honestly. From what I've heard and seen I would NEVER recommend this spa to anyone. If you do decide to go here make sure to ask to see their license for whatever service you get. Response I prefer supporting small businesses. I understand they may have more staffing issues but I like to support our local economy. Unfortunately, this isn't my actual account because I don't trust the owner not to harass me. I've seen how the owner here reacts to bad reviews and I don't have the time or bandwidth for that. So to reiterate, this is a real review but a different account. This is the first time I've written a review here and you'll just have to take my word on that. It's nice that you've had three therapist stay with you however, that's not my experience. I've seen multiple therapists here and have only been able to get the same one once or twice. If it was just one therapist I would understand but I've been through several. I would love to believe that you don't withhold pay and that it's just because of employees you've fired however, I have heard these exact allegations from MULTIPLE ex employees. I don't understand why there would be so many ex employees upset at this business if it was so great and how they would all have the same story. I appreciate you showing the board but not only is it so blurry you can't make out any names in the picture I can also see that that was only posted a few hours ago. I hope you have turned over a new leaf but this doesn't prove that all of your employees past AND present have been licensed. From multiple ex employees, patrons, and even people who have done business with Grafin Blau and the owner I have heard more bad things than good and cannot trust this businesses word anymore.

Fantastic experience: Melodie and Brittney did an amazing job. My mom and i had an amazing time during our massage. Very relaxing!

Fantastic experience: Surprised my husband with a couples massage for his birthday. It was amazing!! That one hour flew by! It was so relaxing. Everyone was so nice and accommodating. Will definitely be back.

Fantastic experience: I received a pedicure and some highlights from Grace and she did amazing! Her customer service skills are top notch. I highly recommend her!

Fantastic experience: My nails look beautiful! Grace did such a great job—professional, detail-oriented, and so talented. Highly recommend! Beautiful salon/day spa!!

Fantastic experience: Grace was the best at waxing. I cant recommend the spa and her enough! She took her time and was very professional. I would definitely recommend men going for the waxing. Wonderful

Fantastic experience: It is beautiful and Grace was excellent. Great job on hair, exactly what i wanted. She was kind and professional. Will be returning regularily!

Negative experience: My sister and I booked the new “head spa” service here ($125 each), expecting a relaxing experience we could enjoy together. Unfortunately, the service fell far short of what was advertised. First, we were told upon arrival that we couldn’t do the service at the same time because the spa doesn’t actually have the proper head spa tables yet. (They never listed in their booking process that they couldn’t accommodate both of us at the same time). Instead, one of us had to sit in a pedicure chair while the other used the shampoo bowl, and then switch. Laying back in a shampoo bowl for an extended time was very uncomfortable, and the setting felt more improvised than professional. The girl that washed my hair was very nice but I don’t think she had any experience doing this, as she had trouble even working the shampoo bowl. It might have been her first day, so not blaming her at all, but the spa that probably had not provided her with proper equipment and training. The service itself was extremely underwhelming. The advertised neck and shoulder massage never happened, just a short scalp rub that lasted maybe five minutes. For the most part, it felt like we just paid for a shampoo and conditioner. The “blowout” included with the service was also disappointing. My hair was left damp underneath, and the stylist only ran a straightener over the top layer, leaving my hair unfinished and flat. It didn’t look polished at all. Overall, the entire experience felt rushed, unprofessional, and not at all worth the price. My sister and I both left very disappointed. Until they actually have the right setup and staff training in place, I would not recommend booking this service.

Negative experience: I usually don’t leave reviews, but this was probably the worst hair experience I’ve ever had. I had to go straight home and wash my hair because of how greasy it was. I sat at a shampoo bowl for 20-30 minutes (which was very uncomfortable) because the lady said they didn’t get the “head spa table” yet. When I booked the “head spa reset & relax” the description stated that you get a neck/shoulder jade tool massage, which I did not receive. They said we would get a heated neck wrap, but instead gave us a wet hot towel, which left my shirt wet(which I didn’t get until halfway through my service because they forgot). Then for the last 30 minutes of my appointment, I sat in a nail salon massage chair (which I had to manually keep pushing the up/down button for a full back massage). When it came time to get my hair dried, it was so greasy with product or conditioner that it was stiff bc it wasn’t clean. It didn’t have that freshly washed bouncy effect (that I always have after I wash and dry). I’m so disappointed that I paid $125 for something I didn’t receive. I would not recommend anyone to go there for the “hair care” services. I’m not sure how their other services are. I’m also not sure why they would advertise a head spa when they didn’t even have the proper equipment yet. Horrible experience. I went there to relax and have nice fresh hair, but I left stressed having to pay for a terrible experience and greasier hair than what I came in with.

Fantastic experience: Today was my first time going to Grafin Blau! Prior to my visit today, I had been going to a place to get Brisa hard gel and the last few manicures/fills (whatever the correct terminology is) just weren’t truly worth my time nor money. I am a first time mom who hasn’t left my baby yet (even though she is almost three months old), so I did bring her just before her afternoon nap. Walking in, it was such a peaceful environment, I was checked in and waited very briefly to go back for a Russian manicure. While waiting, I was in conversation with the owner, Heather; very professional, very kind, very informative of the business itself. It definitely felt good that she’d take the time to speak and just casually conversate! These days lately, you don’t seem to get that in many places. Dennis did a WONDERFUL, AMAZING, and EXCELLENT job on my manicure. From taking the product that I had off, to the Russian manicure itself, then builder gel to retreat, I just loved the service she provided. She does not speak fluent English, but she didn’t have to! We used google translate to communicate and chit chatted a bit as well! I mentioned earlier bringing my baby because her nap ended up being a shorter nap and she woke up and eventually became a bit fussy. Thankfully, Dennis did not mind a breastfeeding mom having to be a breastfeeding mom while receiving service. I held her up a few more moments than planned I’m sure but she reassured me every time I apologized that I was okay. I ended up getting a nose bleed also and I just felt defeated in some moments, a bit embarrassed, but she never gave a judgmental look and simply helped. Dad ended up showing up and (thankfully) I was the only one at the time receiving services in the room that we were in, so he came in and kept the baby occupied while Dennis finished my nails- peacefully and still, amazingly done. Having my nails done is one thing I always do for myself and something I’ve wanted to keep up with even freshly into motherhood and I just couldn’t have gone to a better place to get them done! I’m so thankful I found this place and I will be back for all of my manicure needs and hopefully trying different self care services they have!

Fantastic experience: Got a Russian Manicure done today and very very happy with the outcome and love that they use builder gel. Will be returning!

Negative experience: Had scheduled an appointment for me and my daughter for her birthday. We show up and they said they had to cancel due to plumbing issues. (Which I understand) The problem was they claim they had tried calling many times but I had no messages or missed calls. Response: You said you showed me damages and that is not true. I I did not walk past the check in desk. I also said I would not be rescheduling.r Secondly, I did not receive any calls. The only messages I received from you guys was the text to confirm and the email to cancel. I received that email about canceling after leaving your establishment. It’s wild that you want to take a jab at me about other past reviews. One past review is when an establishment denied services to my husband ( who is a disabled vet) because of his service dog. Which is illegal. Another shows pictures of my sink that fell in a couple months after I paid for new counters and sinks. And the other was chicken not cooked that I showed in the picture.

Negative experience: Beware that if you ever speak about a negative experience at this spa on the internet, the owner will find it. She will call you, text you, harass and dox you all in the name of ‘’making it right” even after you tell her to stop contact you, instead of just accepting that sometimes people will have a bad experience at her establishment. At this point, my multiple poor experiences at multiple massages years ago aren’t my concern - this woman’s inability to let anything go is a far, far worse issue.

Fantastic experience: Darby did an excellent job on my Keratin Treatment.

Fantastic experience: Darby was amazing! Me and my mom had a wonderful experience!! We will definitely be back!

Negative experience: Terrible deep tissue massage. I booked a 90 minute deep tissue massage and received a 60 minute back rub and the last 30 minutes was just her holding her hand in one spot for minutes at a time. My wife had a great massage and that is the only reason for 2 stars.

Fantastic experience: My son got married and I wanted an updo and makeup. Used Christina for makeup and she was amazing. Got lots of compliments! Used Darby for my hair and she was also amazing! I was so happy with how they both did! Would definitely use them again!

Fantastic experience: OMGoooodness! Emee was a Rockstar! I have been getting deep tissue massages for 20 years! She just took the title lol The staff is fantastic with smiles on their faces! Very professional! Very clean! You will NOT be disappointed! That I Guarantee

Fantastic experience: Review Update, March 2025: I recently came in for a hair cut and highlights. Darby is an amazing hairstylist! She did such a great job on my cut and color. I highly recommend her! One of the best cuts I’ve ever gotten. Thanks Darby! And as always, wonderful staff and calming atmosphere. Best salon I’ve been to! Wonderful experience! Came in for a facial and keratin lash lift. Chelsey was absolutely amazing. I really enjoyed the atmosphere. I will be back!

Fantastic experience: My husband and I had a couples massage and we really enjoyed it. Both Christina and Tatalina were friendly, asked if we had any concerns or areas we needed work on and did an amazing job. We will definitely come back.

Fantastic experience: Emee was amazing ! I had a wonderful massage at Grafin Blau. Very relaxing atmosphere. She paid attention to what was hurting me and did some great stretches for my hips along with her massage .I definitely recommend Emee for a “get your back right”deep tissue massage or just a relaxing massage!

Fantastic experience: Best spa treatment i every had , the 24k Gold honey pot facial was the perfect birthday gift. Thanks alot Abigail , I will be back for soon.

Fantastic experience: If you’re looking to get your hair professionally done, Grafin Blau is where you want to go. They have the staff who are capable of meeting your needs. Highly recommend.

Fantastic experience: Had an extraction and eye brow was with Michelle, she was awesome. Very detailed and took care of areas I asked here. I would highly recommend her. You will not be disappointed.

Fantastic experience: I had a very pleasant and relaxing experience at this spa. It was my first time visiting and had some lash extensions applied by Michelle. She is absolutely wonderful and a very skilled aesthetician. The whole staff made me feel valued and happy. I have already booked some more appointments to include a massage!

Fantastic experience: Beautiful Spa & Salon. Hannah was very sweet and professional

Fantastic experience: My sister was visiting from NY and I treated her to a spa facial. This was an amazing experience for 2 first timers. Emily was compassionate and oh so caring. I will be back!

Fantastic experience: I've been to many other spas before however this is the best one yet. The staff are very friendly and they offer a huge variety of services, And at affordable rates! I highly recommend going here. They are always helpful when booking and if they have any questions pertaining to your appointment they will contact you. I love this spa and I will be booking every other month starting in January! Their massages and facials are the best you will ever get. Michelle and Emily are the sweetest people and have a way of making you feel comfortable!

Fantastic experience: My mom and I had massages today, and it was heavenly. The ambiance was relaxing, the massage therapists were kind and talented, and we will definitely be going back. I also admired the Christmas tree dress in the lobby, so beautiful!

Fantastic experience: This was my first time having a facial and visiting a spa facility. I was very please from the scheduling for everything I wanted on a day that fit my availability. I was also absolutely pleased with the staff that did all my services I schedule. Everyone was very friendly and knowledgeable. I would definitely recommend this facility for anyone looking for a wonderful, relaxing and comfortable place to be pampered.

Fantastic experience: I recently had the absolute pleasure of getting a facial from Emily, and I can confidently say it was the best skincare experience I’ve ever had! From the moment I walked into her space, I felt completely at ease. Emily’s warm and welcoming demeanor immediately made me feel comfortable, and her professionalism shone through every step of the process. The facial itself was incredible. Emily took the time to assess my skin, explain her recommendations, and customize the treatment to meet my specific needs. Her touch is so gentle yet effective, and the products she used felt luxurious and perfectly suited for my skin type. By the end of the session, my skin was glowing, hydrated, and refreshed in a way I didn’t even think was possible. Beyond her technical skills, Emily truly has a gift for making her clients feel cared for. She went above and beyond to ensure I had a relaxing and rejuvenating experience. I can’t wait for my next appointment and would highly recommend her to anyone looking for exceptional skincare services. Thank you, Emily—you’re amazing!

Fantastic experience: I had a lovely spa experience last weekend including a foot detox, pedicure, and massage. Talia, Tatiana, and Michelle were all very friendly and provided excellent service. I look forward to going back.

Fantastic experience: Such sweet women who work here and I had such a relaxing/amazing experience. First time having a facial and it was so soothing, the massage was to die for, I could’ve laid there all day. Thank you girls so much for taking care of me

Fantastic experience: i had a box hair dye crisis and came to Olivia to come fix it. she did astounding!! my hair is my desired color and the products were not damaging to my hair at all (i have brittle hair, so this is a feat)! definitely book Olivia for hair !!

Fantastic experience: Amazing Salon and atmosphere! Classy and clean! Olivia the master stylist there, is so attentive to every detail and provides the most professional, best looking hair cuts I’ve ever had. 10 out of 10 recommend!

Fantastic experience: I booked a last minute deep tissue massage with Zee and it was perfect. The staff was professional and friendly. Room was clean and quiet. Zee was professional and tailored the experience to my comfort/needs. I highly recommend booking with them and follow their Facebook for specials!

Fantastic experience: My partner and I had a couples pedicure on Saturday. This was absolutely the best pedicure I have ever gotten. From the moment we walked in we had a great experience. The blueberry margarita was really good also. I love that you guys a very LGBTQIA+ friendly business. We will becoming in for massages and facials tomorrow, and I have already booked my nail appointment for the first weekend in July.

Fantastic experience: I get massages here regularly. I tried so hard to find someone to help with my neck and shoulder pain. No one came close to Scott. He is meticulous in helping me identify where my pain is coming from and helping to mitigate it. I leave feeling refreshed, more mobile, and my stress-related pain is gone! I cannot recommend them enough! Worth every penny. Also the atmosphere is so relaxed and calming. It's good for my soul and my body!

Fantastic experience: I was out of state and found this super cute spa! Gräfin Blau Spa has been a local business for 11 years and is nestled in historical downtown Hickory in a house where the architecture is antique and has a cottage type vibe. The spa offers a variety of services such as: massage of all sort of varieties to include medical and therapeutic, several types of facials to include cryo services and contouring services, and also manicure and pedicures, brows and lashes, and color and style hair services, just to name a few. The staff are super friendly, knowledgeable and professional. They are incredibly accommodating and want you to have the best service possible. The spa is clean and smells nice with a casual vibe. Note worthy: Anyone who books a massage has 30 minutes included free in their infrared sauna (as long as space is available so be sure to let them know ahead of time when you are booking). Their prices are adequate for the high quality of services rendered. Be sure to check out their website for a full list of services in detail. I’m a huge fan of this spa and I hope you can make a quick visit! I’m proud to support local. And if you haven’t made a visit up to North Carolina, I highly recommend it, it is a gorgeous state. Sincerely, The V3gan Food Critic “Because I have Good Taste.” IG: @thev3ganfoodcritic

Positive experience: Just had a couples massage with my daughter for Mother's Day. Spa was quiet & clean, tables were heated & comfy, rooms were dim and music was soft all of which made it easier for us nervous newbies to relax. Marnie was gentle as requested and Kirby worked out some siatic tension I hadn't even realized I was holding on to, it was definitely just what I needed! Only complaint was that I told Marnie when we arrived that it was our first massage ever and she didn't go over (or offer) any of the freebies that are supposed to come with the package to us. Hot Stones, Infrared Sauna, drinks, etc... I did ask about the Lilac Margarita when I saw it on our way out, which was yummy, only wish I had it upon arrival. Thanks again ladies! ☺️

Fantastic experience: I brought a small group of ladies here for a spa day for our friend who’s getting married. They were very accommodating, communicative and I thought their prices were reasonable. They have so many great options! The location is adorable. The technicians were nice and friendly. They have beverages including a monthly cocktail…so fun! We all enjoyed our services, which ranged from massages, facials and a pedicure. Thank you Heather and the team for making my friend’s afternoon relaxing, enjoyable, and perfect!

Fantastic experience: I had my first experience at Grafin Blau and I will be a regular from now on! I had been battling some residual lower leg and foot edema from childbirth and was in desperate need for lymphatic drainage and was directed to just what I needed. I highly recommend Juta! She is amazing and personable. I had the ionic foot detox, sat in the infrared sauna, followed by the wood therapy massage that was seriously the best massage I’ve ever had, and lastly I had the cryotherapy on my problem areas where my inflammation was occurring and saw instant reduction in swelling. With all that being said, I felt like a million bucks after! It was an invigorating detox experience. I can’t wait to go back!

Fantastic experience: Always a lovely experience at this Hickory gem. Had a fabulous massage with Marni today. It was a deep tissue massage and she delivered. I can tell such a big difference already. I highly recommend her. She said she's been practicing for 8 years and it's evident in her work.

Fantastic experience: Just had my first Cryo service yesterday- Heather thoroughly explained the process and answered all of my questions beforehand . Juta was my tech and after examining me, she is very confident that this cryo therapy is going to work for me!! I have 2 permanent , and stubborn “fat pads” on my abdomen from 30 years on insulin injections. They have always really bothered me as far as appearance, and are present no matter how “toned” I can get my stomach through nutrition and exercise. I have no desire to do liposuction for 2 small areas , so I am hopeful that the cryo treatments can reduce the size and improve the appearance of my stomach. It will probably take several sessions , but far less invasive and expensive than traditional options with no scarring! Bonus- absolutely painless and Juta is awesome!

Fantastic experience: Nailed it! I have recently moved back to Hickory and needed a hairstylist that is good with color! Jordan delivered! Highly recommend Grafin Blau Spa for an excellent experience and results!

Positive experience: I didn't get the style I asked for on my wash cut and style. Then her next appointment showed up so she rushed to finish and to me it wasn't what I wanted. I payed $55 and was not completely satisfied. She was very nice and tried. I asked for a layered Bob but that is not what I walked out with. Also asked to thin out but she didn't thin out enough. All in all not very satisfied

Fantastic experience: I had a cryotherapy Facial aka Fro-tox facial and Cryo slimming with Juta. The results were amazing and instant! It immediately reduced the redness and pores on my face as well as lifted and firmed. I also did the cryo slimming with the lipo cavitation add on and could definitely tell an immediate reduction in inches & cellulite. My clothes were even lose when I left! Juta is super sweet and I highly recommend her. I’m going back next week to have her do microblading on my brows as well. The spa is also very nicely decorated and clean!

Positive experience: Had an issue getting started. Heather worked hard to fix and get it straightened out. Once we started everything was great very relaxing and pleasant experience. Tatiana was great and I would recommend her for your next massage.

Fantastic experience: Alyssa did a balayage on my hair, and she did an incredible job with both the color and the cut! I also had my eyebrows laminated there a couple weeks before I got my hair done, and I was super impressed with their staff and selection/quality of their services!

Fantastic experience: I had the privilege to work with Heather and her staff to host the best spa day! They set us up in the cutest room with baskets filled with robes and slipper. They also allowed us to decorate for a little baby shower for my best friend. Everything went so smoothly and everyone raved about their massage, facial or pedicure! Highly recommend!

Fantastic experience: I highly recommend a massage by Brooke or Terry. I’ve tried both and they were 2 of the best massages I’ve ever had. Very nice, clean and comfortable spa with a lot of complimentary amenities and a wide range of services. I always add the ionic foot cleanse and sauna session after a deep tissue massages for extra lymphatic drainage to remove toxins.

Fantastic experience: One of the best massages i've ever had. Andi was intuitive, and made me feel very relaxed. She worked hard to get the knots out of my back.

Fantastic experience: Brooke did an excellent job on the Swedish massage. She is very knowledgeable at pressure points and working tightness out of sore muscles! I highly recommend this place. They are great at making you feel like royalty! :)))

Fantastic experience: EDIT: WRONG COMPANY!!! I've no earthly idea how it happened but the previous review was meant for an altogether different company, NOT Grafin Blau! I've never even visited their business! (Though I'd love to, who wouldn't! Have you checked out their rave reviews?? Or their menu??-In a word- WOW!) Possibly I was searching for a reputable place to go after a disappointing experience at another establishment and was on the wrong page when I left the review. It's the only thing I can think of. Regardless, I should have been more vigilant than to risk besmirching the good name of an innocent party. TO THE OWNER/S: Please accept my humble apologies. For both the misplaced review as well as the length of time that it was up and misinforming others. I actually only discovered it now when again searching for another spa/ salon in the area. If you can find the grace to forgive my mistake, I would LOVE to pay your spa a visit and officially join the ranks of all your other satisfied clientele! Until then, I am changing my rating to 5 stars in anticipation (please forgive!) and recompense (so sorry!). Ta!

Positive experience: I want to start off by saying everyone I came in contact with was very nice and professional, it was a good atmosphere and beautifully decorated. I made an appointment for a coupleS facial to spend some girl time with my bestie. I put in the notes that I wanted the clarifying facial and my friend hadn’t decided on which one she wanted yet. We got there for our 10am appointment and we waited in the waiting are for about 10-15 minutes which is not a big deal we don’t mind waiting. We get in there and they tell us where they want us to lay, but never asked who was getting what facial. They did ask for any skin concerns but not who was who and who was getting what. After talking with my friend, we got the same facial but we’re not sure what facial we got. Our appointment was also done by 10:54 which means our 1 hour facial was really only about 35 minutes. We were both really confused when they were done but we’re not ones to complain so we just said thank you, paid, and left. The girls were super nice and it felt great, just wished it would’ve lasted longer. My friend said she felt like her girl was rushing trying to keep up with my girl and actually ended up knocking out the tunnel in her ear (gauge). Like I said before the girls were great, however it didn’t feel like it was worth the money at the end of the day since it felt rushed and we didn’t get our full hour of relaxation.

Positive experience: My friend and I went in for the couples facials. Stated on website, the facials are 60 minutes long. The atmosphere was nice and comfy tables. The Alexa started playing an ad which kinda knocked me out of the relaxation but it was funny. Unfortunately the facial only lasted 30 minutes tops. 5 minutes of that time was spent waiting for a face mask to set. That would’ve been fine if they massaged the neck or even the scalp but we just sat there. It was nice for the time they were actually doing stuff. Just wish they clarified the actual time.

Fantastic experience: My wife and I went for our first couples massage ever. This place was great. Very friendly staff, the massages were great and we will most definitely be going back the first chance we get.

Fantastic experience: Alyssa is awesome! She did amazing on my hair and held great conversation while she was working on me. I will be going to her for every haircut. The location is very nice and has very reasonable pricing. 10/10

Fantastic experience: Today I had my very first massage with Terry!! I loved the way she explained everything to me, she made me feel so comfortable and welcome. I had a great time, and will definitely be back!!

Negative experience: I made an appointment for a massage the day before. I received an email the same day I made the appointment asking me to come in at 2:00 instead of 2:30. I thought I could make it by 2:15 but shortly realized that was possible. I communicated via email that I wouldn’t be able to make it there by 2 and that I would need to reschedule. I was then charged $155 for rescheduling my appointment. I could have been there by 2:30 but “Heather” didn’t even bother to let me know that 2:30 was still acceptable. Absolutely terrible communication skills. I’ve recommended this place to several friends because of the great customer service I received in the past but lesson learned.

Fantastic experience: Environment is super calming, friendly staff. I go here to get lashes done and Selena always does the best and such a sweetheart! Definitely recommend going here!

Fantastic experience: We celebrated two birthdays here with a group of family and friends. We all LOVED each service we had, which were pedicures, facials and massages. Beautiful facility and very friendly staff, especially the nail technicians. An overall wonderful experience. We will definitely remember Grafin Blau for future spa treatments.

Negative experience: I got a spray tan less than 24 hours ago. Followed all protocol and rinsed off this morning by only washing main areas. Their website says you can rinse anywhere between 12-24 hours after the spray tan. I rinsed with lukewarm water after 16 hours. I am so splotchy. I am darker on my front side of my body than on my back. Really uneven. No fault against the lady that did it. Chelsey always did an amazing job. Now I guess I will be on the hunt for a new spray tanning salon

Fantastic experience: I got my lashes done by Selena and they were a wonderful person! Such a sweetheart My lashes look incredible . Usually my eyes are itchy and slightly irritated after getting them done , for a day or so, but Selena did a lovely job and was very gentle! I’m very happy with my lashes ! Highly recommended Selena

Fantastic experience: I went for my first ever professional massage and it was heaven! The staff was very professional and made the experience comfortable. They were amazing. I definitely recommend coming here if you want the best massage of your life.

Fantastic experience: I recently got a massage from Ana and she gave me one of if not the best massage. I had so much tension and knots from working out and I felt some relief. I recommend Ana for any deep tissue needs.

Fantastic experience: Relaxing Deep tissue massage with Taylor today! This place is in the historic district of hickory and has the charm and atmosphere to match. Small details make you feel welcome and comfortable. The therapist are professional and inviting. I have already booked my next service. See yall next time! ❤️

Fantastic experience: My company treated us to a Spa Day for International Women's Day, and it was amazing! From the staff to the services, through and through, it was the best place to have a party with your closest girlfriends. My favorite services were the deep tissue massage, mani/pedi, and teeth whitening! My coworkers loved the Ionic Foot Cleanse. It was a hit, and I can't wait to go back!

Fantastic experience: I was treated to a women's day event by my employer at Grafin Blau Spa. The staff was very hospitable and friendly, and each room was beautifully decorated! The services I received were a facial, pedi, teeth whitening, and a massage. I enjoyed all the services, but my favorite was my massage with Terry! So relaxing!

Positive experience: Enjoyed a spa day with my co-workers this weekend and had a great time. The spa is clean and cozy, with a relaxation room where you can hang out in between treatments and leave your things. Mani/Pedi’s, facials, massages oh my! What a lovely day.

Fantastic experience: Love this place. I've had massages, pedicures, and a facial. The massage is the best I have had in the area. Definitely recommend. I had a membership at massage envy and never used it because the massages here are so much better. This is the only place I get pedicures. It even great to add on a foot massage. The staff is very accommodating and friendly.

Fantastic experience: I have been getting my lashes done by Selena for several months. I have had better retention than with any other salon or technician I’ve tried. Also, the base of the volume lashes they use here are the tiniest I’ve ever seen/felt. When my lashes start to grow out they don't irritate my waterline like with other extensions I’ve had. I’m a customer for life! Also, Selena recently talked me into doing a facial with her because I was expressing how stressed I’ve been and it was showing on my skin. Let me tell you, I’ve never done a facial locally but I have abroad in high end spas and the one I received today rivals any of those. The products were amazing, my face looked instantly firmer and was glowing and the massage techniques and her fingertip hoodoo voodoo was insane. I was in such a state of relaxation I felt drunk and had to chill in the relaxation room until I felt I could drive. I highly highly highly recommend any service she offers and the spa is super cute, relaxing and clean!

Negative experience: I had a very poor experience today. I am currently visiting from Ohio to see my friend who lives in Hickory. We wanted to get facials and my facial took 2 hours because the esthetician wanted to talk about her baby daddy, conspiracy theories, and other stressful unprofessional things. The facial was subpar and wasn’t what I expected. I’m not even sure which facial I received. She mainly talked and at the end told me she didn’t massage my face as much as she would because she was talking so much. She was very nice but for paying $95 for a facial it was definitely not worth the money. My friends facial took 25 minutes and she felt the same way, that her facial didn’t include a lot. Just some product lathered on our face and a hot towel following. She repeated the process like 3 times and was done. But took 2 hours to do just that on my face. Very disappointed and time wasted that I could’ve been spending with my friend.