Chain of Lakes Family Dentistry
Are you looking for the top dentist in Windermere, FL, Chain of Lakes Family Dentistry is your choice. Come visit our beautiful office conveniently located in downtown Windermere. We are open Monday - Thursday from 8am-5pm and Friday from 8am-1pm. Give us a call to schedule an appointment today.
Opening hours
- sunday: (closed)
- monday: 8h-16h
- tuesday: 8h-16h
- wednesday: 8h-16h
- thursday: 8h-16h
- friday: 8h-13h
- saturday: (closed)
Photos of Chain of Lakes Family Dentistry
Our comment from Best Dentists Club about Chain of Lakes Family Dentistry:
Trusted Family Dentistry in Windermere
Chain of Lakes Family Dentistry, located in downtown Windermere, Florida, has established itself as a premier choice for comprehensive oral care. The practice combines general dentistry with advanced services, including implantology and cosmetic treatments, under the care of experienced professionals like Dr. Gabriela Alford and Dr. Matt Lasorsa. Patients frequently praise the clinic's ability to handle everything from routine cleanings to complex procedures with equal skill and attention.
A Comforting and Anxiety-Free Environment
One of the most consistent themes in patient reviews is the practice's exceptional ability to put nervous patients at ease. Whether dealing with dental phobia, sensitive gums, or the anxiety of emergency visits, the team is commended for their gentle, patient, and empathetic approach. Many patients report feeling "at home" from the moment they walk in, thanks to a warm reception and staff members who take the time to explain every step of the procedure, ensuring patients remain comfortable and informed throughout their visit.
Skilled Clinical Team and Modern Facilities
The clinical expertise of the hygienists and dentists is frequently highlighted, with patients describing cleanings as thorough yet painless. The office is noted for its state-of-the-art equipment and immaculate cleanliness, providing a safe and professional environment. Patients appreciate the technical proficiency of the doctors, particularly in areas such as implants and restorative work, where precision and long-lasting results are prioritized.
What Patients Value Most
- Personalized Care: Staff members often remember patients by name and show genuine interest in their well-being, creating a strong sense of community.
- Educational Approach: Hygienists and dentists are praised for explaining dental health issues clearly and offering practical advice for home care.
- Efficiency and Punctuality: The practice is well-organized, with many reviews noting that appointments start on time and visits are handled efficiently without feeling rushed.
- Family-Friendly Atmosphere: The office is particularly welcoming to children and families, making it a convenient one-stop solution for multi-generational dental needs.
Chain of Lakes Family Dentistry: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Fantastic experience: The experience was awson. My hygienist was pleasant and capable.
Thank you for the review Peggy, we love to hear you had a pleasant experience with Christie! ❤️
Fantastic experience: Christie D. As always Great attentive service and clear suggestions on a health clean mouth.
Thank you Eric!
Fantastic experience: Amarah is the best hygienist!! She knows what a big baby I am and is so gentle and makes sure I am okay throughout cleaning. She is the best hygienist I have ever had! Dr. Alford is a wonderful dentist who always does impeccable dentistry work that doesn't fall out and lasts a long time. She has a wonderful bedside manner too. Love this office!
Jill, thank you so much for your kind words! We’re thrilled to hear that Amarah makes your visits comfortable and stress-free. We truly appreciate your trust and are so happy to have you as part of our dental family!
Fantastic experience: Let me start by saying like most folks I hate going to the dentist. Having said that Stefania was awesome. She got me in and out, took the time to explain every move she was making and why she was doing it. Very good experience glad she is on their team.
Thank you so much for sharing your experience Lance! We completely understand that going to the dentist can be stressful, so we’re thrilled to hear that Stefania helped make your visit a positive one! We love having her on our team!
Fantastic experience: Today I had work done on my left side of the mouth. Every time I come here from the receptionists , to the rest of the team they all treat me with respect and they are all superb. Chris is my favorite of all times hygienist and the more than outstanding Dr.Gabriela Alford and her assistant team are absolutely incredible . She works fast and her dexterity is to me unmatched in dentistry. I had to see many dentists throughout my life in five countries . I am 64 and I must say she proved to me over and over that she is way above all the rest . Every time I come I feel completely at home and at ease here . They never seem to have a difficult day . Total angels all of them .And I may add they never take your time for granted. I am so incredibly lucky to have her as my dental doctor that even if I move to another area in Florida I will no doubt travel any necessary miles to be under her care for ever because not only she is totally amazing but in an emergency she did fit me in on the day . She worked fast two hours that felt like 15 minutes . I cannot praise her enough.It was an amazing experience because they make sure that from the very first step in their office you are being taken care not in a fake way but in a real genuine way that it is impossible for you not to feel totally at ease . That is true professionalism. Best team in Orlando and probably in all Florida. This is a true review from a patient that had the pleasure of being assisted for more than 10 years by Dr Alford.
Cynthia, thank you so much for taking the time to share such a heartfelt and thoughtful review! We are so happy to hear that you always feel comfortable, respected, and at home when you visit our office. We feel just as lucky to have you as a patient and truly appreciate your wonderful support and confidence in Dr. Alford and our entire team.
Thank you again for your incredible review and for allowing us to care for your smile. We look forward to seeing you for many more years to come!
Fantastic experience: Nailed the x-ray on first try! I recently took my daughter into Dr. Alford for an emergency exam. Her and her team were so warm and welcoming! My daughter felt right at home despite her injury. Dr. Alford and team worked swiftly and efficiently. Everyone was focused on the task at hand which resulted in a beautiful, clear, and detailed x-ray on the first try! Dr. Alford’s exam was painless and professional as well as thorough. I felt so relieved having her examine my daughter. What a great dentist with great bedside manner! 10/10! Thank you Dr. Alford, Tanya, and team! Such a blessing to our family.
Thank you for your thoughtful review and for taking the time to share your experience. We are honored that you trusted Dr. Alford and our team with your daughter's care during an emergency situation, and that we were able to provide a positive experience and help put your mind at ease.
We truly appreciate your support and look forward to caring for your family for many years to come!
Fantastic experience: Highly efficient, knowledgeable, and professional practice! 5 starts is not enough! Amarah (hygienist) was thorough, gentle, and so smart; she immediately recognized that the pressure I felt in my upper jaw was from sinus inflammation. She explained things in a way that was scientific but easy to understand, and made so much sense. Highly, highly recommend! Update for my previous review: been coming here for six years and the quality service is still as strong as ever. Consistently an exceptional practice! Fully trust that I’m in the best hands. Every visit I've had in her chair is five stars plus!
We really appreciate you taking the time to leave such an amazing review! I will be sure to let Amarah know that you were pleased with your visit! Thank you so much for your loyalty!
Fantastic experience: Friendly, courteous folks with a very clean clinic. My recent experience of RACE cementing a crown that came loose was pleasant from start to finish!
Thank you for the review!! We’re glad your recent visit went smoothly and that your crown recement appointment was a positive experience from start to finish. We appreciate you taking the time to share your feedback!
Positive experience: I would welcome the opportunity to continue to work with Dr. Alford. Dr.Alford is an amazing dentist. Really makes me feel comfortable and at ease. Very kind and caring. October 2025 Had an initial brief implant exam and consult with Dr. Matt Lasorsa. The experience wasn’t the best. I definitely a little felt uncomfortable, unnerved and the dental anxiety began to return . I’m sure he is a fine dentist, but I am unsure if I will return for the Tx plan follow up.
Thank you for sharing your experience with us. We’re so happy to hear that Dr. Alford made you feel comfortable and cared for—that truly means a lot to our team.
We’re sorry to hear that your recent implant consult wasn’t as comfortable and that it brought back some anxiety. That’s never our goal, and we really appreciate your honesty. If you’re open to it, we’d love the chance to connect and see how we can better support you moving forward.
Fantastic experience: If you’re trying to figure out what dentist to go to, how many people can say their dentist actually teaches other dentists? Dr. Lasorsa does. I had my implant placed during one of his live surgery courses, and it was an incredible experience. Watching him teach while performing the procedure gave me a whole different level of confidence in his skill and expertise. The ENTIRE team was AMAZING and made me feel comfortable the whole time. It honestly felt like family. I’m really grateful for everything and couldn’t be happier with how it all went. Highly recommend Dr. Lasorsa.
Thank you Tyler!!! You were an awesome patient. Thank you for choosing us.
Fantastic experience: The product (complete, permanent, upper and lower dental implants), the people, and the services I received from Chain Of Lakes Dentistry have been second to none since day one. Throughout all the very advanced technical services I received from them, their responses were immediate and “First Class “ in every respect. Communications between them and myself were always simple and exceptionally responsivet. They got over the humps quickly, every step of the way. Chain Of Lakes Dentistry has returned me back to my former status of being “The Leader Of The Pack.” That confidence in myself will continue to reign supreme at the time of my 82nd birthday in August of this year, as I continue to work at my own business 8-10 hours each day.
Thank you so much for your kind words! We've genuinely enjoyed having you as a patient and appreciate you more than you know. See you at your next appointment.
Fantastic experience: Amara the hygienist was painless and personable without being too chatty. My wife declared that my teeth were the cleanest in many years. Dr. Alford is highly competent, painless, and efficient. She instills solid confidence in her patients. This practice is what you look for in Dentistry.
Thank you for the wonderful review David! We’re so glad you had a great experience with Amara and Dr. Alford.
It’s great to hear your visit was comfortable and that you’re happy with the results—especially getting that compliment at home!
We truly appreciate your kind words and look forward to seeing you again at your next appointment
Fantastic experience: Got established here, had a small cavity to fill. Best filling I have ever had. Didn’t feel a thing! Staff was welcoming & accommodating.
Thank you for the great review Lindsay! We’re so glad you had a comfortable experience and felt well taken care of. We truly appreciate you choosing us! ✨
Fantastic experience: This place is the best. I am 51 years old, and I can honestly say this has been the best dental experience I have ever received. From the office staff to the health care professionals, everyone has been amazing. If you are looking for an AMAZING dental office, this is the place.
Wow—thank you for the incredibly kind words! We’re honored to hear this was the best dental experience you’ve had. Our team truly appreciates your kind words, and we’re so glad you felt well cared for. Thanks for recommending us!
Fantastic experience: Front and Back office staff are all friendly, efficient and polite. Dr. Alford and her assistant, Jolly were amazing and explained everything they were doing every step of the way. I felt incredibly safe and comfortable. They definitely eased my anxiety and I will be using them for all of my dental needs.
Thank you for the five stars Christine!! We're glad our team, Dr. Alford, and Jolly helped make you feel safe and at ease. Earning your trust means a lot to us, and we look forward to caring for your smile for years to come!
Fantastic experience: I have been a patient at Chain of Lakes for several years. Dr Alford is great, the hygienists are personable and thorough, and their range of services is expanding to meet not only dental needs but aesthetics as well. Highly recommend. P.S. you can save a bit if you’re prepared to pay cash. I was prepared today!
Carolyn thank you for your kind words and continued trust! We're glad you’ve had great experiences with Dr. Alford and our team. Happy to hear you’re enjoying our expanding services
Fantastic experience: Never had a bad experience here. All the staff are incredibly friendly and can get a cleaning done quickly with availability all throughout the week. Would highly recommend this dentist to anyone.
Thank you so much for your kind words Samy! We're thrilled to hear that you've consistently had great experiences with our team. Your recommendation means a lot to us!! Looking forward to seeing you at your next visit.
Negative experience: Ive been a patient at Chain of Lakes for at least 15 years, same insurance etc the whole time. I go in for my cleaning/xray today and leave with a $370 bill (my insurance had no co pay for those 15 years). When I asked about the charge, I was told that they were no longer in network. Therefore, I was going to have a charge. I was never notified either during the person-to-person tax exchange the three days leading up to my appointment when I had been reminded that there would be a 3% surcharge for credit card fees, Nor have they even had the courtesy to mention it a check in as I’ve been such a long time customer and this change had just taken place. The services I had today from the hygienist and dentist were absolutely satisfactory. The customer facing practices are problematic at best. I’m hoping they make the best decision and reimburse me my funds due to their failure to inform a patient.
Thank you for your feedback. We truly appreciate your 15 years of loyalty to Chain of Lakes Dental, and we’re glad to hear your experience with our clinical team met your expectations.
We’d like to provide some clarification regarding your most recent visit. Our records indicate that the appointment was originally scheduled under your spouse’s name. As a result, prior notifications regarding insurance network changes were sent to the contact information on file for that appointment. These communications included updates about our Delta Dental status and our process for collecting estimated patient portions at the time of service.
Since the appointment was transferred to you on short notice, there was limited time for our system to generate a new confirmation or cost estimate directly to your contact information. We understand how this may have caused confusion and sincerely apologize for any inconvenience.
Please know we strive to maintain clear and timely communication. We have made multiple efforts to notify patients about insurance changes, including through text messages, emails, and in-office discussions. Nonetheless, we recognize the importance of consistency and are actively reviewing our procedures to improve the patient experience moving forward.
Thank you again for sharing your concerns.
Fantastic experience: Went to Chain of Lakes Family Dentistry after 10+ years away from a dentist's office. The staff is always so friendly and they are excellent at working with my sensitive gums. After a deep cleaning to catch things up I go in routinely now for cleanings and my teeth and gums have never felt better. Highly recommended!
Thank you so much for sharing your experience Danny! We’re so glad you chose us — and even happier to hear that your teeth and gums are feeling better than ever!
Fantastic experience: Love this office and how fabulous my teeth feel and look after my cleanings! Thanks Amarah!
Thank you so much for the kind words Crystal! We're so happy to hear that you've had such a great experience with Dr. Alford!! It means the world to us that your whole family is now part of our practice. We’re grateful for your support and recommendation!
Fantastic experience: I highly recommend Chain of Lakes Dental! My entire life I never enjoyed going to the dentist until I found this practice. From the warm/friendly admin staff, my amazing hygienist Amarah, & the spectacular Dr. Alford. I’ve never felt more comfortable & well taken care of. Not to mention - they are ALWAYS on time! Love love love this dental office & can’t say it enough!
Victoria, thank you so much for the awesome review! Amarah, Dr. Alford, and the whole team will be thrilled to hear your kind words.
Fantastic experience: If you are looking for a great dental/cosmetic dental office this is a great office. I completely love my dentist and the team is amazing! You will be totally happy! Dr Alford, Stef, Theresa,Lora Thank You all so much!
Thank you so much Nancy!
Fantastic experience: I had such a great first experience! Everyone was so welcoming, friendly and professional!
Thank you Elle! We're thrilled that your first experience with us was a great one!! We look forward to seeing you again soon!
Fantastic experience: Who likes dentists? No one, but if you have to go I choose them Chain of Lakes. Amazing service. The staff amazing.
Aww Carmen thank you!!! It's wonderful being amazing to our amazing patients!!
Fantastic experience: I went to the office of Dr. Alford, Chain of Lakes, Dentistry, for the first time today. The staff was amazing. Dr. Alford was personable and spent a great deal of time with me. This was a great experience and I recommend them highly.
Thank you Robert for your thoughtful review! We're thrilled to hear that your first visit was such a positive experience. Dr. Alford and our entire team at Chain of Lakes Dentistry truly enjoy getting to know our patients and providing personalized care. Your recommendation means a lot to us—we look forward to seeing you again!
Fantastic experience: This is the best dentist in the area! The staff is very friendly! Love it here!
Woohoo!!! Thank you so much for the wonderful review ❤️
Fantastic experience: So thankful to had found this office! The hygienist Jannina made my experience so pleasant. She helped me understand my dental needs and how to improve. Took her time answering all my questions and concerns. I already made my next appointment and scheduled the rest of my family! Thank you Jannina you are the best!
Thank you Aurora, we are glad you had such a great visit with Jannina! We’re lucky to have her on our team. Thanks for trusting us with your care — we can’t wait to see you and your family again soon!
Fantastic experience: Chain of Lakes Dentistry is one of the nicest dentist offices I’ve been too. My dental technician was Amarah and she was wonderful. So kind and gentle. Her room was so relaxing. The office staff were all so friendly and nice. Great place! I highly recommend!!
Thank you for the five star review Gina! We're thrilled to hear that you had such a positive experience at Chain of Lakes Dentistry. Amarah will be so happy to know she made your visit comfortable and relaxing! We appreciate your recommendation and look forward to seeing you again.
Negative experience: Delta dental is no longer in network with the office so we’re not able to go here anymore. I called the office and they directed me to my insurance. I asked them about submitting a predetermination or reaching out to my insurance for my out of network benefits but was told they’re not able to do so since they’re no longer in network. My insurance says otherwise and that they are absolutely able to call or submit the predetermination - they just don’t want to. I’ve canceled my upcoming appointments with them as the out of pocket cost will be about $100 for exam and X-rays and there’s been no effort on their part to keep us on as patients! Prior to this we had no issues with this office and loved coming here.
Thank you for your feedback. We're truly sorry to hear about your frustration, and we understand that insurance changes can be confusing and disappointing.
We want to clarify that we do not refuse to help our patients. When an office is no longer in-network with an insurance provider, it is common practice for patients to contact their insurance directly, as they are the ones best equipped to explain out-of-network benefits, coverage, and cost estimates.
That said, we are always happy to support our patients by providing the information they may need when communicating with their insurance. In your case, we provided the procedure codes needed for you to contact your insurance directly. As we have experienced with other patients, Delta Dental does not provide cost estimates to our office since we are no longer an in-network provider.
We strive to be as supportive as possible within the guidelines of what we’re permitted to do as an out-of-network provider.
Fantastic experience: I'm a very happy with all the professionals at Chain of Lakes Family Dentistry. I'm treated like family by some of the finest dentists I can imagine. Great care, great safety, and great workmanship.
You are part of our Family Jerry! Thank you so much for your loyalty!
Fantastic experience: Always greeted by a friendly and professional staff. Move been a patient for a long time! Great practice. Excellent!
Thank you for your kind words Susan! We're grateful for your continued trust and look forward to serving you for many more years.
Positive experience: I love Chain of Lakes Dental. The treatment is consistently excellent and the staff and dentists are top notch. I have tried others due to insurance plans but always go back. I recommend to everyone.
Thank you Barbara! We’re honored to be your go-to dental office and truly appreciate your loyalty, even through the ups and downs of insurance changes. It means a lot to know you trust us enough to recommend us to others. We look forward to seeing you again soon!
Fantastic experience: Teresa is super caring and good at what she does!
Thank you for the wonderful feedback! We're so glad to hear that Teresa made such a positive impression. She truly cares about our patients, and it's great to know you had such a great experience with her!
Fantastic experience: Highly Recommend Dr. Alford and all of her staff. Everyone is extremely friendly and helpful from the front desk, assistants and of course the Dr. They are very thorough when it comes to your exams and cleanings. I am so glad I found this practice and made the switch.
Hello Jon, thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with Dr. Alford and the team. We’re so happy you made the switch and that you felt taken care of throughout your visit. Your feedback means a lot to us!
Fantastic experience: I'm so happy I found this place, the whole staff was super kind. Dr. Alford examined me and let me know exactly what was going on. The communication was excellent. My cleaning was super smooth as well, and the hygienist was skilled and gentle. I do have to get further work done, but I go into it having confidence in Dr Alford and her staff. This is only the second dentist I've ever been to in my life, and I hope I'll be here a long time!
Thank you Charles!! We are so glad that you are happy with the care that you have received in our office! We look forward to seeing you for your future visits and will continue to strive to exceed your expectations!
Fantastic experience: I trust Chain of Lakes for skilled, pleasant and friendly dental care. I have been going there many years with my family.
Thank you for your kind words Jeff! We're glad to hear that you and your family have had a good experience with us over the years. It's always a pleasure seeing familiar faces, and we truly appreciate your trust in our team. Looking forward to many more visits together!
Fantastic experience: My wife and I have been patients at Chain of Lakes Family Dentistry for many years, and we've always had a great experience. The staff is kind, caring, and patient, making every visit comfortable. We've both had fillings done here, and the doctor takes the time to explain everything throughout the process. Highly recommend!
Thank you so much Alan for sharing your kind words!! We're thrilled to hear that you and your wife have had such positive experiences with us over the years. Our team is dedicated to providing the best care possible, and it's wonderful to know that our efforts are appreciated. We truly value your trust and look forward to continuing to serve you both!
Fantastic experience: As expected my experience at Chain of Lakes Cosmetic Dentistry was wonderful. The atmosphere is always so calming and professional. Thank you ladies
Thank you for the amazing feedback Lisa! We are so thankful for your loyalty! Amarah truly loves what she does and it shows! I will pass along the feedback! We look forward to seeing you at your next visit!!
Fantastic experience: I had my first appointment today and everyone was so kind and helpful. This is the place you are searching for in terms of quality care. I’m so happy to have found such a great place and looking forward to working with them!
Awww Thank you Hannah!! You were pretty great too ❣️
Fantastic experience: Love love this place. Everyone is friendly and helpful! Dr. Alford is amazing! Her patience is welcoming. Staff is knowledgeable and assist in what is best for the patient.
Hi Angie, thank you so much for the awesome review! We're so glad to hear you had a great experience with Dr. Alford and the team. We love making our patients feel welcome and taken care of, and it's great to know that came through for you. Can't wait to see you again!
Fantastic experience: This place is so warm and friendly. Honestly, I’m a bit scared when visiting the dentist. They understand this and they really take the time with me to explain with her doing. They’re also very careful in sensitive areas during the cleaning process. The front desk is incredibly warm as well, and it’s easy to schedule an appointment. I highly recommend this location!
Thanks so much for the awesome review! We're so happy to hear that you felt comfortable with us. We totally get that dental visits can be a little intimidating, so we always try to make sure you're at ease and know what's going on. Glad to hear the team took good care of you! We really appreciate the recommendation, Happy Holidays!!
Fantastic experience: Exceptional communication before and after the appointments. Scheduling is perfectly executed and the staff is very friendly and efficient. Who knew that going to the dentist would be so enjoyable
Hi Rick, thank you for the awesome review! We're so glad to hear everything went smoothly with scheduling and that our team made your visit a positive experience. We appreciate your positive feedback and we're so glad you chose us for your dental needs!
Fantastic experience: I had a great experience as usual, Amarah was very professional and answered all my questions and concerns, owner is alsome and running bussinss very professional.
Thanks for the 5 star review Kenny, we really appreciate having you and your family as part of our Dental Family!!!
Fantastic experience: I was seen for routine month exam. Tech did a great job & all was well. I’m happy with this office!
Thanks so much for the great feedback! We're so glad to hear your visit went well, and we are happy to have you as part of our dental family!
Fantastic experience: Amarah is wonderful! I love how she keeps her room, so cozy and inviting. The office staff is amazing as well. I’ve been going here for probably more than 10 years now and they always listen to my questions or concerns.
Fantastic experience: Chain of Lakes Cosmetic & Family Dentistry is an absolute gem! My experiences with them have been nothing short of phenomenal. From the moment I walked in, I was greeted with genuine warmth and hospitality. Each staff member Ive encountered was not only highly skilled but also incredibly friendly and informative. What truly sets them apart is their exceptional care and attention to detail. Even when I brought my youngest baby along, they went above and beyond to ensure both of us were comfortable and at ease. Their patience and understanding made what could have been a stressful situation completely manageable. If you're searching for a dental office that prioritizes both exceptional dentistry and unparalleled customer service, look no further than Chain of Lakes Cosmetic & Family Dentistry. They have my highest recommendation!
Stephanie, this was so nice of you!! Thank you for the kind words. Thanks also for making our job easy by being a great patient. You also made a lot of ladies happy today with that sweet baby of yours.
Fantastic experience: Best dentist ever.. front desk is as straightforward, and there is no run around.. I drive clear across town to visit..
Thank you Josh!!!! We like you too. Tanya
Fantastic experience: Highly skilled and professional clinic. I trust them enough that I can nearly fall asleep in the exam chair while they place sharp objects in my mouth.
Fantastic experience: I no longer live in Florida, but when I did, I went here and Dr. Alford is the best dentist I’d ever been to and remains the best!
We miss you too Erica!!!!
Fantastic experience: Thank you for making my dental visit so comfortable and stress-free. Your professionalism and care for your patients really shines through. I appreciate your thorough explanations and gentle approach. Looking forward to my next visit!
Thank you so much. Thank you for being such a great patient.
Fantastic experience: Very experienced and professional staff. Courteous. On time. And very proficient. Extremely happy with their dental services and highly recommend to anyone needing family dentistry services.
Aw, thank you so much!! We are so grateful for patients like you.
Fantastic experience: Jaclyn was the best! Light handed and very gentle..easiest teeth clean I’ve ever had
Thank you for your feed back, I'll let her know.
Fantastic experience: Yalile is an excellent educator and gives great customer service. She makes me feel comfortable.
Thank you for this!! We love Yalile too.
Fantastic experience: As usual a great visit to Chain of Lakes Dentistry. Front desk staff on top of things!! My cleaning was top of the line, and quick! Well run!!
Thank you so much for this!!!
Fantastic experience: Great staff. Everyone was super nice! Jaclyn did my teeth cleaning and she was quick but thorough and very nice!
Thank you so much.
Fantastic experience: Everyone is amazing!! Jaclyn is my favorite hygienist :) Best dental experience.
Fantastic experience: Dr. Alford and her entire team are great. They provide service with a smile and they always make you feel like you are their top priority when you are there.
Thank you, James!!! Having such great patients like yourself make our job so much easier.
Negative experience: Six months ago I had my first cleaning with Chain of Lakes, and everything went well. I made an appointment for six months later (today). Yesterday, Chain of Lakes canceled because I didn't re-confirm the appointment. I don't have access to my phone while I'm at work, but that is besides the point. Canceling for a lack of re-confirmation is a shady practice. We agreed on an appointment date and time, and I held my end of the bargain. They did not. I went to the office at my appointment time today because I was worried that they would charge ME a cancellation fee even though THEY canceled. The office staff confirmed that she canceled the appointment and then told me that it was still open and that I could have it back. What? So you canceled it for the sake of canceling. If you didn't fill the spot, then what was the point of canceling it in the first place? That office needs to stop canceling based on re-confirmations and just stick to the original agreements. Thanks.
Fantastic experience: I have been looking for a dentist in the Orlando area for a while now and I have finally found one!! Jaclyn was my dental hygienist and she was amazing! Very gentle and very thorough. Dr. Alford was awesome. She was very sweet and did a great job explaining what I had going on. I highly recommend this office!!
Fantastic experience: Is always a place I can go to know that my teeth are in goods hands. The staff is all friendly and organized. I'm in and out without any issues.
Positive experience: Dental Hygienists and Dentist have been great! They create a comfortable environment to get your teeth cleaned in! They also use up-to-date tools when examining and cleaning your teeth! Would definitely recommend to someone in need of a new dental office! And for once, the front desk is very sweet—full of bright, smiling individuals! The only suggestion (hence 4 stars) I would make is to notify the patient if the doctor will not be in for the cleaning. I pay a good amount of insurance for the doctor to examine my teeth. I was not informed of this until the cleaning had already begun. I trust the hygienist, but at the end of the day the Dentist should examine their patients.
Bailey, I am so sorry about this and you are absolutely correct, we should have informed you.
Fantastic experience: I’ve been going here for years and my teeth have never been healthier. The staff is always kind and polite and the dentists are knowledgeable and outstanding.
Fantastic experience: Amarah was very kind and gentle. She was very detailed and interacted in a nice conversation. She is definitely be the person I look forward to cleaning my teeth for many years.
Fantastic experience: My family has been using Chain of Lakes for a few years and we are very happy with their level of service and care. The staff is always friendly and helpful.
Thank you so much Borden!
Fantastic experience: After searching for over a year for a new dentist after ours retired, I am happy to say we’ve found the one! Very friendly staff and the dentists, Dr. Alford & Dr. Lasorsa, are not only knowledgeable and professional, but personable and kind as well. Amarah, the hygienist gave me one of the best cleanings I’ve had in over a year. Their office is impeccably clean and state of the art. I would highly recommend this dental office to anyone looking for a dentist who possess the aforementioned attributes.
Fantastic experience: I love this dentist! Amarah does a fantastic job and all the staff is so friendly.
Fantastic experience: My Dental Hygenist was wonderful. Very customer service friendly!
Fantastic experience: Had to get a crown as a work in yesterday April was very kind and also conscientious about getting a perfect fit for my temporary criwn
Fantastic experience: I have been very happy with the care I receive at Chain of Lakes Family Dentistry. I like the fact that I get email and text reminders to confirm my appointments. Dr. Alford and her staff are very professional and caring.
Thank you so much for the 5 star review Marilyn, we really appreciate you!
Fantastic experience: I’ve been a patient here for over a year and I’m extremely happy with the service and staff. I’ve had so many wonderful interactions with hygienists, whom are all very informative and knowledgeable. Today I spent time getting my teeth cleaned by Amarah and I appreciated how much she educated me and took time to show me the why behind each action and service I was getting. It is a great location as well!
Fantastic experience: I had the most wonderful experience! From the moment I walked in, I was greeted and I felt welcomed as if I were family. Trieste was warm, friendly and very professional! Both Amarah and Tanya took the time and explained in detail, what steps I should take in order to get on track for a healthy smile. Jaclyn had me smiling and also made me feel welcomed as I waited patiently for my procedures and the whole staff was enjoyable! Dr. Alford and Theresa did not make me feel like a patient at all! They were empathetic, great communicators as to what was going to be done. I was in and out quickly it seemed like. I had a marvelous experience and would recommend this office to all!
You're the best!
Fantastic experience: April was super nice and very gentle when working on my mouth! Highly recommend this office!
Thank you for your kind words Taniya ! I will also share with April.
Fantastic experience: Jaclyn was very careful during my cleaning, did fantastic work and asked several questions to insure there was no issues with my dental health.
Thank you Eric!!
Fantastic experience: 10/26/2022 I only add to my previous review because I can't leave another one.. I am thankfully reminded of this fantastic group of amazing prople every time I look in the mirror to brush my teeth. (twice a day) My smile has been completely restored and now I smile with pride. If you are on the fence about coming here, please don't make the mistake of calling around. You might be passing up a life changing experience. -------------------------- I could go on all day about how great this place is! The people that work here are beyond special. I was going to go with another dentist until I had just one conversation with Tanya. After my examination it was clear that the other place was going to do a bunch of unnecessary major dental work to my teeth without even doing a deep cleaning. From then on it is nothing but a pleasure every appointment. Dr Alford is fast and caring when it comes to major dental work. Teresa has went above and beyond throughout the entire process as well as Tanya. This would not be possible without them!
Thank you so much Mike! Patients like you make our job so easy.
Fantastic experience: My hygienist Amarah is excellent. She is very thorough, gentle, knowledgeable and friendly. I liked that she gave me a lot of useful tips. Dr. Alford is excellent, too.
Fantastic experience: I am happy to report that Chain of Lakes has given my husband and me wonderful service and a great camaraderie during our time with you. I look forward to seeing Jaclyn again!
Fantastic experience: Jaclyn rocks!! I would give her 10 ⭐️ if I could! She just did the most amazing job of cleaning & polishing my teeth which had tons of plaque & tartar buildup!! She is so gentle & talented even with my super sensitive gums-no pain at all because she never touched a nerve or the edge of my gums! Thanks Jaclyn!!
Fantastic experience: Amarah is great! Very kind & considerate of her patients and overall simple experience!
Fantastic experience: This had to be the best experience I’ve ever had at a dentist! Thank you so much Amarah for my cleaning!
Fantastic experience: Awesome place filled with very caring people. Jaclyn is awesome at her job and for someone who feels very nervous going to the dentist she puts anyone at ease. ☺️
Fantastic experience: Had a crown put in recently. Everything from anesthetic to placement was done with utmost professionalism and attention to patient care and comfort. I would highly recommend this practice!
Fantastic experience: Jaclyn did a fantastic job cleaning my teeth. She was very efficient, thorough, and pleasant.
Fantastic experience: Jaclyn was awesome! Super prompt really warm and inviting. Put me at ease with everything. I love chain of lakes, as they always make you feel like you’re at home.
Fantastic experience: I had a Cleaning appt with Amarah.. what a wonderful young lady. And most of all she did an EXCELLENT job on cleaning my teeth. Everything she did was with excellence. This entire facility and all the staff plus my beautiful Dr Alford is not like any other. Thank you!
Positive experience: I arrived 15 minutes before my appointment and started my cleaning on time. The dental hygienist was very polite and I felt she did a great job. After the cleaning, I waited just over 20 minutes for the dentist to show up to check my teeth. I had to forego the check because I was now going to be late for my next appointment. My time is just as important as that of the dentist. Laying in the chair for 20 minutes watching for the dentist is not acceptable.
Fantastic experience: I cannot recommend coming here enough, the entire team is kind and knowledgeable- and they were able to get me in for an emergency appointment! I have had negative dental experiences each time at other places until I came here. Very glad to have found their location and team!
Fantastic experience: Was scheduled with Amarah for teeth cleaning. Scheduled for 11 and went in at 11. She was pleasant courteous and efficient. Total staff were top-notch. If you’re looking for dental work, this is where you should go.
That was so nice! Thank you!
Fantastic experience: Dental pricedures completed here were well beyond my expectations. Thank you Jaculin for helping me overcome the dissapointment of past dental procedures and regain the confidence behind my smile. Dave
Fantastic experience: Alissa is Awesome, always efficient ans so very nice. She really cares and goes the extra mile.
Fantastic experience: Had my new patient consultation today with April (my hygienist) and Dr. Alford. Both were incredibly professional, courteous, and friendly! After my x-rays, Dr. Alford explained in detail what procedures I would need. April went over in detail the associated costs, after which I made an appointment for those, and also appointments for cleaning for both myself and my wife. Very warm and inviting reception area and professional staff as well!
Fantastic experience: This was my first visit to Chain of Lakes Dentistry and I was taken on short notice due to an old filling loosening and needing something done quickly. Even though I was fit in on short notice, I immediately felt welcome and taken care of. I met several support staff who were very competent and “human”. They had personalities and shared their history with the doctor and made me feel at home. Meeting Dr Alford reinforced my decision it be there as she was personable and very professional at the same time. From anesthesia to working on my damaged tooth, I was in good hands. I would wholeheartedly recommend Chain of Lakes Dentistry!
Fantastic experience: I am very satisfied with the service. I have been seeing Dr. Gabrielle Alford for years. She is thorough, conscientious, kind, patient and funny that makes me comfortable. Not only do I have utter confidence in her for my dental care, but she is a wonderful resource for dental issues that arise. Highly recommend her and her staff in this office. I can add that the dental hygienists are also highly reliable and detail oriented. They made me comfortable! I will be back soon see u Jaclyn!
Thank you so much!!
Fantastic experience: Been using them for 9-years....they are great. Even my daughter flies in from Colorado to use this office. After years suggestions from Mallory, I finally bought a sonic-care electric toothbrush ....best thing ever!!!!!
I love this!! Thank you.
Fantastic experience: Great customer service. The Dental physicians are thorough and have attention to detail. Nurturing staff. Everyone does their very best to make patients feel comfortable.
Thank you so much Pam!!
Fantastic experience: The entire staff here is amazing! Everyone goes above and beyond to ensure outstanding care and professionalism. Special shout out to Dana and Alisha for taking special care of my elderly mother. They made her feel so comfortable and held her hands during the entire procedure. She has a lot of medical issues and I was very concerned about how she would do. I was thrilled at how well she did thanks to Dana and Alisha's patience and compassion. I can't say enough!!
Thank you Laura! Patients like you make our day worth it. We think the girls are pretty awesome too.
Fantastic experience: Went for my first cleaning and consult. Super friendly office and my hygienist, Jaclyn, did a thorough cleaning while being understanding of my anxiety. Dr. Alford was kind and took the time to describe her actions prior to my exam. Definitely recommend this office.
Thank you so much Natalie.
Fantastic experience: Amarah was so nice and explained everything really well. I’m actually looking forward to going back for my 6 month cleaning. She really helped me with my anxiety that I typically get when I have to go in.
She's the best! Were so glad you loved her too. Thank you so much for taking the time and for your kind words. Tanya
Fantastic experience: This office is amazing. I have been going here for a very long time for all my dental work and cleaning. I had to start getting deep periodontal cleaning over the last couple years. Amarah has been wonderful she has been absolutely amazing. She always give me new ideas and was to keep my gums heathy. Dr Gabriella Alford is an excellent Dentist. So gentle and making sure you are in no pain before she does any procedure. I would recommend this office for any of your dental needs. S Couch
Fantastic experience: Dr. Alford and her staff are professional and always on time. Amarah did an excellent job cleaning my teeth and the front desk is always friendly and greets you with a smile!
Danielle, you are too sweet! We are so happy that we were able to help you out in your time of need! I know it's not easy to move into a new area and trust a new Dentist-thank you for choosing Chain of Lakes Family Dentistry. We look forward to seeing more of you in the future
Fantastic experience: Best dentist I’ve been to by far, the whole team be on point with everything.
We are a big fan of you also! Thank you for the positive feedback!!!
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